
Customer Service Projects
Looking for freelance Customer Service jobs and project work? PeoplePerHour has you covered.
Develop a Responsive Spa Website Using Laravel and MySQL
I am looking for a freelancer to develop a responsive wellness spa website using Laravel, HTML, CSS, and MySQL. The website should include multiple sections such as: Home page Spa services section About section Contact page Clean and responsive layout The backend should be built using Laravel and connected to a MySQL database for handling website data. The website should be well structured, responsive, and easy to maintain. Deliverables: Fully functional website Clean frontend design using HTML and CSS Laravel backend setup MySQL database Basic testing to ensure the website runs smoothly Timeline: 3–6 days preferred. Budget: $10 – $20 depending on experience.
16 days ago19 proposalsRemoteBuild a Custom work Hub for construction business
APPLICATION INSTRUCTIONS (READ CAREFULLY) To ensure you are not a bot and have actually read this brief, please include the following in your proposal. If these are missing, your proposal will be declined immediately without review. The "Keyword": Start the first line of your proposal with the words "DAMPROOFING HUB UK". Location Confirmation: Confirm that you are physically based in the UK and available for UK-time-zone communication. The "AI-Free" Guarantee: We are looking for a developer who writes clean, custom code or utilises professional-grade low-code platforms (like Caspio, Knack, or Bubble) to save us time and money not someone using AI to generate buggy code they don't understand. Briefly state your tech stack of choice for this. Proof of Work: Provide a link or screenshots of a Job Management or Field Service system you have built previously. Generic portfolio links will be ignored. The Xero Question: Briefly explain one challenge you’ve previously overcome when integrating a custom system with Xero. Note to Chancers: We are looking for a long-term technical partner, not a one-off freelancer. We have a strict vetting process. If you do not have the specific experience requested, please save your credits.
5 days ago9 proposalsRemoteAppointment Setter to Get Clients for Google Ads & SEO (Agency)
Hi, I’m from VYSIONN, a performance marketing agency focused on qualified lead generation (Google Ads, SEO, and growth). I’m looking for a freelance Sales Rep / Appointment Setter / Lead Generation specialist to bring new clients and book qualified meetings with decision-makers (business owners/managers). Your role: Cold outreach (LinkedIn, email, calls, or WhatsApp — your strongest channel) Identify businesses with a real need for lead generation Qualify leads (decision-maker, need, rough budget, urgency/timeline) Book qualified meetings directly on my calendar Keep a simple pipeline tracker (Google Sheet/CRM) Ideal candidate: Experience selling services (marketing, SaaS, consulting, etc.) Consistent daily outreach + follow-up Clear communication and results-driven mindset To apply, please send: Your experience (what services you’ve sold + which industries) Your main outreach channel + daily volume (messages/calls) Approx results (meetings/week or closes/month) Website: vysionn.com IMPORTANT: This is NOT a Google Ads management role. This is a SALES / appointment setting role.
21 days ago23 proposalsRemoteopportunity
Mobile App Developer Needed
I am looking for an experienced mobile app developer to help bring a well-considered app concept to life. The project centres on a platform that connects skilled tradespeople with homeowners and businesses that need work done. Think plumbers, carpenters, bricklayers, repair specialists, and a range of other hands-on trades. The core idea is straightforward. People need tradesmen. Tradesmen need customers. The app bridges that gap cleanly and efficiently. I have a clear vision for what this platform should do, how it should work, and the market I am targeting. Full project details, including a structured brief, will be shared with the selected candidate under a confidentiality agreement. I prefer not to publish the specifics of the concept publicly at this stage. What I need from you is a strong track record building marketplace or service-booking apps, ideally with experience on both iOS and Android. If you have worked on platforms where users can post requests, receive responses, and transact or communicate through the app, that experience is directly relevant. Please apply with examples of similar work you have completed. A short note explaining your approach to this type of project would also be welcome. Shortlisted applicants will be invited to a brief discussion where I will share the full scope and we can assess whether we are the right fit for each other. I am looking for someone reliable, communicative, and genuinely invested in building something well.
a day ago52 proposalsRemoteopportunity
Build a Custom Management “Work Hub” for Construction Business
To ensure you are not a bot and have actually read this brief, please include the following in your proposal. If these are missing, your proposal will be declined immediately without review. The "Keyword": Start the first line of your proposal with the words "DAMPROOFING HUB UK". Location Confirmation: Confirm that you are physically based in the UK and available for UK-time-zone communication. The "AI-Free" Guarantee: We are looking for a developer who writes clean, custom code or utilizes professional-grade low-code platforms (like Caspio, Knack, or Bubble) to save us time and money—not someone using AI to generate buggy code they don't understand. Briefly state your tech stack of choice for this. Proof of Work: Provide a link or screenshots of a Job Management or Field Service system you have built previously. Generic portfolio links will be ignored. The Xero Question: Briefly explain one challenge you’ve previously overcome when integrating a custom system with Xero. Note to Chancers: We are looking for a long-term technical partner, not a one-off freelancer. We have a strict vetting process. If you do not have the specific experience requested, please save your credits. I have attached a list of the works required - our website address is www.lancasterdampproofing.co.uk We also would need ongoing support - how would you be able to help with this?
4 days ago24 proposalsRemoteMotion Graphics / Animated Video Creator Needed for Digital
Project Overview We are a digital technology and systems development company working with corporates, government institutions and enterprise clients. Our organisation designs and develops web platforms, enterprise systems, digital transformation solutions, portals, and cloud-based applications. We are launching a short-form video content strategy for platforms such as TikTok, LinkedIn, Instagram Reels and YouTube Shorts, and we are looking for a creative motion graphics designer or animation studio who can help us produce clean, modern animated videos explaining digital and technology concepts. This will be an ongoing collaboration, and we are looking for someone reliable who can work with us consistently. Type of Videos We Want We want short animated explainer videos (30–60 seconds) that communicate technology and digital transformation concepts in a simple and engaging way. Examples of topics include: What is Digital Transformation Why Many Websites Fail What is a Self-Service Portal How Digital Systems Improve Service Delivery Cloud Hosting Explained The Future of Government Technology (GovTech) UX / UI Design Explained System Automation for Organisations Videos should feel modern, professional and technology-focused, not cartoonish. Animation Style We are looking for clean motion graphics animation, similar to: Tech explainer videos Corporate motion graphics Infographic animation Minimal modern animation Preferred style: Flat design Clean icons Smooth transitions Clear typography Subtitles included Scope of Work The selected freelancer or studio will be responsible for: • Creating short animated explainer videos (30–60 seconds) • Designing icons and simple visual elements where necessary • Adding subtitles and captions • Editing videos for TikTok / vertical format (9:16) • Delivering high-quality MP4 files ready for social media Scripts and topic guidance will be provided.
14 days ago33 proposalsRemoteopportunitypre-fundedurgent
Shopify Web Designer / Developer Needed (UI/UX + Features)
We want to make clear our budget is not up for negotiation at this time. Our Project consist of taking current template and building a new one modified or a new updated theme. Current setup is outline here. We use Flxpoint which has been mapped correctly. 98% of all the data is taken care of already. All data point for the descriptions and mapping are controlled from Flxpoint. - The part that must be done here is all that information needs to lay out in a expert organize design for each product page and all others styles. Focus of the project is the building, structuring and design of the site whatever else required. Scope of Work 1. UI/UX Design & Frontend Development Architect and implement a high-performance, conversion-optimized user experience Design scalable navigation and taxonomy for: 30,000–65,000 products 150,000+ images and product assets Develop or heavily customize a Shopify theme with: Mobile-first, responsive design Optimized product discovery (search, filters, categories) Clean, modern UI aligned with adult retail standards Ensure accessibility, usability, and intuitive customer flows 2. Backend Architecture & Data Integration Integrate with an existing data warehouse (pre-mapped product data) Implement real-time or near real-time data syncing for: Product feeds Inventory updates (drop-shipping model) Pricing and availability Ensure robust data mapping and normalization between source feeds and Shopify 3. App & API Integrations Configure and integrate third-party systems including: Payment gateways Inventory and order management systems Google services (Analytics, Tag Manager, Shopping feeds) AI assistant / automation tools Develop custom middleware or private apps where required 4. Performance Optimization Optimize for: Page speed (Core Web Vitals) High-volume image delivery (CDN, lazy loading, compression) Efficient Liquid rendering and API calls Streamline checkout experience to maximize conversion rates Implement advanced caching and performance strategies 5. Project Management & Delivery Provide structured project governance: Defined milestones and timelines Regular stakeholder communication Agile or sprint-based delivery model Conduct: QA testing (functional, regression, performance) UAT support prior to launch 6. Maintenance & Ongoing Support Post-launch support including: Debugging and issue resolution Feature enhancements Platform updates and optimization Required Team Composition We will only engage with teams or agencies capable of covering all functional areas: Shopify Developer(s) Expertise in Liquid, custom theme development, and backend logic UI/UX Designer Proven experience designing high-SKU e-commerce experiences Project Manager Responsible for delivery, communication, and scope management Technical Requirements Shopify / Shopify Plus experience (strongly preferred) Proficiency in: Shopify Liquid HTML5 / CSS3 JavaScript (React, jQuery or similar frameworks) API integrations Git/version control Experience handling: Large-scale product catalogs High-volume image optimization Drop-shipping workflows Vendor Qualification Criteria We are not evaluating based on public URLs alone. All applicants must provide: Verifiable, real project evidence, including: Code samples (where permissible) Architecture breakdowns Before/after performance metrics Detailed case studies of past builds Demonstrated experience delivering complex, high-scale e-commerce platforms Key Success Factors Scalable architecture capable of handling large datasets Clean, intuitive UX that drives conversion Reliable integration with live product feeds Strong communication and structured execution Ability to deliver a production-ready platform end-to-end
5 days ago92 proposalsRemoteExpires in 25opportunity
Teams dashboard
Develop a Teams dashboard that aggregates machine fault reports from multiple Teams channels and visualizes them like an airport flight schedule board in red. The system will parse chat entries from GC1–GC7, link each fault to the responsible site engineer, record occurrence frequency, and highlight recurrent faults. It will present consolidated metrics and individual site details on the Service Engineers dashboard, enabling rapid identification, trend analysis, and prioritization of repairs.
24 days ago34 proposalsRemoteopportunity
Integrated End-to-End Solution Linked to (SOPs)
Good Day, Our agency has been requested to submit a proposal for the services below: We hereby submit our response outlining an integrated digital solution incorporating Microsoft Power Platform, Dataverse, SharePoint Online, Power Automate, Power BI, and optional GIS (ArcGIS) integration. The proposed architecture fully aligns with the objectives stated in the RFI published on TenderBulletins, EasyTenders, and the eTenders portal. I have attached the specificsation document.
25 days ago17 proposalsRemoteopportunity
GPhC Registered Pharmacist – PGD Consultant
We are looking for a UK GPhC-registered Clinical Pharmacist with proven experience in Patient Group Directions (PGDs) to support us in drafting a series of PGDs for private pharmacy and clinic services. This project will involve creating approximately 10 PGDs for commonly offered services such as weight loss, erectile dysfunction, hair loss, UTI treatment, travel malaria prophylaxis, and other similar areas. You will collaborate closely with our team to review templates, define appropriate clinical criteria, and ensure all documentation aligns with UK regulatory standards (MHRA & NICE guidelines). A prescribing doctor will also be involved in the final approval process. Responsibilities: Draft and structure PGD documents for assigned services Define clear inclusion and exclusion criteria Review and confirm dosing guidance, contraindications, and warnings Ensure compliance with UK PGD regulations and best practices Provide input on patient consultation and assessment questions Requirements: Must be a GPhC-registered pharmacist (UK) Proven experience in writing or reviewing PGDs or clinical protocols Strong understanding of community pharmacy services Familiarity with MHRA and NICE guidelines Project Budget: We are offering £150 per PGD. Initial engagement will be for one PGD, and upon successful completion, we will proceed with the remaining PGDs. Additional Notes: Please only apply if you are currently GPhC registered, as verification may be required.
an hour ago3 proposalsRemoteWebsite design for property investment / refurbishment business
Project brief: I am looking for a freelance web designer/developer to create a small but polished website for Bricks 4 Life, a property investment and refurbishment business. The business began by buying properties that needed love, vision and investment, transforming them into something special, and then selling them. Over time, other contractors and members of the public have also started approaching us for help with their own projects, so the website now needs to reflect both our property background and the services we can offer. We do not need a huge website at this stage. We need a professional, credible site that looks established, modern and trustworthy. Pages required: 1. Homepage 2. Gallery / Projects page 3. About / Business Overview page 4. Contact page What the site needs to do: • Look clean, polished and professional • Showcase our work through strong property photography • Explain clearly what Bricks 4 Life does • Encourage enquiries from homeowners, landlords, investors and contractors • Be mobile-friendly • Be easy to update with new project photos later Content/assets we can provide: • Logo files • Lots of project/property photos • Contact details • Background on the business Style direction: The site should feel: • premium but not flashy • modern and image-led • trustworthy and established • simple and easy to navigate Functionality required: • Contact form • Mobile optimisation • Basic SEO setup • Fast loading • Advice on best platform (likely WordPress, but open to suggestions) Optional extra: Please also price separately for a simple AI chatbot or live chat widget that can answer basic questions and capture enquiries. Important: Please keep the build cost-effective and avoid overcomplicating it. I would rather have a smaller website done very well than a large site with unnecessary features. Please send: • examples of similar work • recommended platform • quote for essential build • separate cost for optional extras • estimated turnaround time Essential now • Homepage • Gallery • About • Contact • Strong photos • Clean copy • Mobile-friendly • Contact form A homepage structure 1. Strong headline 2. Short paragraph explaining who you are 3. “What we do” section 4. Gallery preview 5. Why choose us 6. Contact form / call to action A better line for the business itself would be: Bricks 4 Life buys, improves and transforms properties with vision, care and investment — turning tired spaces into something genuinely special. And a simple service framing could be: • Property investment and refurbishment • Property transformation projects • Renovation support and advice • Help for homeowners, landlords and contractors Thanks Ruksana
4 days ago74 proposalsRemotePart-Time Construction Sales / Business Development
UK-based applicants only. Experience in the UK construction industry required We are a small but growing construction company with an working with housing associations, insurance companies and private surveying practices delivering high-quality construction and remediation works. Due to continued growth, we are looking for a part-time Business Development / Telesales professional to help expand our client base and introduce our services to new organisations. This role would suit someone with experience in the construction industry, such as a former estimator, surveyor, construction sales professional, or someone who understands construction terminology and clients. The role is flexible and initially around 8 hours per week, with the potential to increase hours as the company grows. ________________________________________ Role Responsibilities • Contact potential clients including: o Independent surveying practices o Insurance companies o Housing associations • Introduce our construction services and arrange meetings or enquiries • Identify new opportunities and potential projects • Research and build a database of potential clients • Follow up enquiries and maintain relationships with potential clients • Provide a simple weekly report of contacts made and opportunities identified • Work closely with the director to develop new business opportunities ________________________________________ Ideal Candidate The ideal candidate will have: • Experience in the construction or property industry • Previous experience in sales, telesales, or business development Please send a CV and a short message outlining your experience within the construction or property industry.
21 days ago11 proposalsRemoteopportunity
Accountant for 18-Month Accounts & CT Tax Filing (Micro-Entity)
Job Description: I am looking for a qualified UK accountant to prepare and file my company's annual accounts and Corporation Tax returns. My business is a UK-based services company, and I use Xero for bookkeeping (all books are up to date). My Situation: Business type: UK services company (micro-entity) Accounting software: Xero (bookkeeping already processed) Period of account: 18 months (due to a recent year-end change) Requires: Two Corporation Tax accounting periods (first 12 months, second 6 months) Profit summary: Profitable in first period, small loss in second period Requirements: Preparation of annual accounts for Companies House Preparation and filing of two CT600 returns with HMRC Claim loss relief to carry back the second period loss against the first period profit What I Need From You: Your fixed fee for this work Confirmation that you hold a current practising certificate with a recognised UK accountancy body (e.g., ACCA, ICAEW, IFA, CIMA, AAT) Confirmation that the loss relief claim is included in your service Any relevant experience with 18-month accounting periods or micro-entity accounts Next Steps: Please message me with your quote and confirm the above. I am happy to share full financial details once we agree on scope and fee. Thank you.
25 days ago22 proposalsRemoteSales for video production company
We are a UK-based production company specialising in short-form video content for social media and live streaming for sports and events. While we work globally, a large proportion of our current client base sits within one niche sport. We are now looking to expand into new markets. We’re seeking someone who can help identify and reach out to potential new clients across different sports, events, and related industries who may benefit from our services. The role would involve: - Researching potential organisations, events, and brands that could benefit from live streaming or social media video production - Reaching out via email, LinkedIn, or other channels to introduce our services - Sharing our showreels and past production work with prospective clients - Helping open conversations that could lead to new projects Looking for a few hours each week to start with.
18 days ago21 proposalsRemoteKids at Play - a3 poster, roller banner, leaflets, business card
I run a children’s play business in London called Kids at Play. We offer sensory play, messy play, SEND sessions and children’s parties/events. I am looking for a designer to create a small set of marketing materials as a one-off project. All designs must be editable in Canva. I need: • A3 outdoor sign (simple, bold, easy to read from a distance) • A3 indoor poster (to promote classes and services) • Roller banner • A5 flyer • Business card • Welcome sign Style is very important: Clean, modern and premium. Colourful but not busy. Playful but elevated. Avoid clutter, too many fonts or anything that looks cheap or overly childish. Outdoor poster text: WELCOME TO Kids at Play Kids at Play: Get Messy! Come on in — your session starts here → Indoor poster should include: Kids at Play Sensory Play | Messy Play | SEND Sessions | Parties & Events Short description + space for booking info or QR code. Please provide: • Fixed project price • Timeline • Examples of similar work IMPORTANT: Please include the word “PLAY” in your proposal so I know you’ve read this.
9 days ago26 proposalsRemoteopportunity
Custom Multi-Location Fulfilment Solution (Shopify)
We are seeking an experienced Shopify developer to build a custom solution to improve how we manage multi-location inventory for pop-up stores. The Problem Our client operates pop-up retail stores globally Staff use Shopify POS to place orders when an item is not available in-store Shopify shows total stock availability, but does not clearly show which location the stock is held in at the point of sale As a result: Orders are placed without control over fulfilment location Shopify automatically assigns or splits orders across multiple locations This creates operational inefficiencies and poor customer experience What We Need We require a custom-built solution (private app or backend extension) that: Displays live inventory by location at the point of order creation Allows staff to select the fulfilment location BEFORE the order is placed Prevents Shopify from auto-assigning or splitting orders incorrectly Works within or alongside Shopify POS workflows Does not rely on draft orders as a workaround Key Requirements Clean, simple interface for retail staff Real-time stock visibility across all locations Seamless integration with existing Shopify setup Reliable and scalable solution suitable for global use What We’re Looking For Proven experience with Shopify (apps, APIs, POS extensions) Strong understanding of multi-location inventory logic Ability to propose the best technical approach (custom app, middleware, etc.) Please Include in Your Response Relevant Shopify experience / examples Your proposed approach to solving this Estimated timeline Hourly rate or project cost We are open to recommendations on the best way to achieve this and are looking to move quickly with the right developer.
13 days ago47 proposalsRemoteEmerging Project Managers (2 Positions)
ROLES Role 1 — Emerging Freelance Project Manager Operations Lead Mandate: Execution Discipline & Service Readiness You will: Coordinate advisory, research, sourcing, and commercial teams Own timeline integrity and delivery discipline Identify structural inefficiencies and close execution gaps Support readiness for client-facing service deployment You bring: Strong organisational control Clear, confident communication Commercial awareness Comfort operating in complexity Role 2 — Emerging Freelance Project Manager Systems Lead Mandate: Operational Architecture & Reporting Discipline You will: Formalise workflows and documentation Design scalable reporting clarity Embed operational structure across functions Work alongside the Accounting Systems Architect Contribute to long-term system resilience You bring: Process fluency Structural thinking Detail precision Confidence designing frameworks, not just executing tasks REPORTING & ENVIRONMENT Both roles report to a Senior Project Manager (Freelance) Operate collaboratively within defined accountability Work closely with the Accounting Systems Architect WHO THIS IS FOR This opportunity is suited to professionals who want: Responsibility early Structural exposure Performance alignment Commercial participation A pathway beyond traditional employment hierarchy If you are motivated by building systems, strengthening execution, and participating in a disciplined international platform within the art and antiques sector, we invite your application.
a month ago15 proposalsRemoteopportunity
Write an IR35 Compliant B2B Contract
We need assistance drafting an IR35 compliant B2B contract. We are a recruitment agency engaging a consultant operating through their limited company to deliver services to one of our clients on an outside IR35 basis. The agreement will include a Statement of Work with defined deliverables, a rate of pay, and will operate on a time and materials basis. It must also include some protection to avoid the contractor from going to work directly for the end client once they have signed this for a period of time and other clauses to offer us as the agency and broker some kind of protection. We already have an existing contract that we would like to adapt and update to ensure it is IR35 compliant, rather than creating something entirely new. We have attempted to revise it using tools such as Claude and ChatGPT, however the outputs have made the document unnecessarily complex, so we are looking for help simplifying and structuring it properly while ensuring it remains compliant.
19 days ago22 proposalsRemoteWeb Developer Needed for Cardiology Consulting Website
I am looking for an experienced web developer to create a professional, modern, and user-friendly website for a cardiology consulting practice. The website should be clean, informative, and designed to instill trust with patients. Key Requirements: Modern, responsive design (mobile-friendly) Professional layout with sections for services, doctor profiles, and patient resources Contact forms and appointment booking integration (if applicable) Option to publish blog posts or educational content SEO-friendly structure for better search visibility Easy-to-use content management system (preferably WordPress or similar) Optional Features: Patient testimonials Integration with email newsletter tools Calendar integration for consultations Skills Needed: Web Development (WordPress, custom HTML/CSS, or similar) UI/UX design for healthcare/professional services Optional: Booking system or form integration Please provide examples of similar professional or healthcare websites you have built, along with your estimated timeline and cost for this project.
14 days ago80 proposalsRemoteopportunity
Calling a Hubpost manager!
HubSpot Data Organiser – UK Preferred Hello and welcome to PouchSmart. We’re the UK’s first dedicated service helping brands ditch wasteful plastic packaging and upgrade to recyclable and compostable pouches. Now we need a sharp HubSpot organiser. We have lots of data — leads, enquiries, prospects and contacts — currently scattered across systems. Your job is to: • Upload and structure ~1,000 records into HubSpot • Apply the correct filters, tags and pipelines • Clean and organise the database • Link JotForm submissions to HubSpot • Set up simple automation and follow-up sweeps This initial project is a fixed-scope task (around 1,000 entries) to get everything clean, organised and ready for our sales team. If you do it well, the role can become ongoing HubSpot management. UK applicants preferred. Overseas applicants are welcome but must check in weekly and work within our project manager system. If you’re organised, precise and know HubSpot inside out — apply.
15 days ago17 proposalsRemote