Customer Service Projects

MERN Stack Developer

Job Description: We are looking for an experienced MERN Stack Developer to build and maintain scalable web applications using MongoDB, Express.js, React, and Node.js. You will be responsible for both frontend and backend development, working closely with our team to deliver high-quality products. Responsibilities: - Develop and maintain web applications using React, Node.js, and Express.js - Design and manage databases using MongoDB - Build RESTful APIs and integrate third-party services - Write clean, maintainable, and efficient code - Debug and optimize applications for performance - Collaborate with designers and other developers Requirements: - Strong experience with JavaScript (ES6+) - Proven experience with the MERN stack - Understanding of REST APIs and authentication (JWT, OAuth) - Experience with Git and version control - Ability to work independently and meet deadlines Nice to Have: - Experience with TypeScript - Knowledge of cloud platforms (AWS, Vercel, etc.) - Familiarity with Docker or CI/CD pipelines

Native Arabic Speakers for Conversation Recording

We are currently working on an audio data collection project and are looking for native Arabic (Saudi) speakers to participate. The task involves recording natural, call-center style conversations with another speaker based on provided scenarios. The conversations will include some code-switching (mixing Arabic and English naturally). How it works: Recordings will be completed using our secure online recording tool Each conversation is around 10 minutes The task can typically be completed in ~10 minutes, though you may take up to 30 minutes if needed You will be paired with another speaker, or you may join with your own partner Scripts will be provided in advance Recording Interface: Status shows when ready to record each line Script is displayed based on your role (Agent / Customer) Each sentence has its own “Record” button Progress bar shows completion (e.g., 0/30 lines recorded) After finishing, you can submit using the “Complete Recording” button Project budget: $18-$20 per participant for up to 30 minutes If you join with your own partner, the total budget is $40–$50 per completed session (both participants included) Requirements: Native Arabic (Saudi) speaker Comfortable speaking both Arabic and English Access to a quiet environment for recording Recording Specifications: 16 kHz preferred (8 kHz acceptable) To ensure transparency and trust, we are happy to sign an NDA (Non-Disclosure Agreement) before starting the task. If you are interested, please apply with: Your availability We will share full project details with shortlisted candidates.

Social Media & Marketing Support for Flooring Retailer

We are looking for ongoing marketing/social media support for our independent flooring businesses based in North Yorkshire. This is not a “starting from scratch” project. We already have established businesses, active social media pages, websites, real completed projects, and existing branding. What we need is somebody proactive who can help improve consistency, presentation, and local reach. The main focus at the moment is our flooring businesses in Malton and Scarborough. We are looking for help with: * Designing social media posts and graphics * Creating reusable content that can also be adapted for: * leaflets * window posters * adverts * website banners * Facebook & Instagram marketing * Setting up and managing Facebook ad campaigns * Helping generate ideas for campaigns/promotions * Improving engagement and reach locally * Advising what content works best * Potentially assisting with basic email marketing and Google Business Profile content * Creating a more consistent overall marketing style Our audience is mainly homeowners aged 40+, so we are NOT looking for overly trendy or “young” branding styles. We want professional, approachable, trustworthy marketing that feels genuine and local. Important: * We prefer real-life imagery and completed projects over stock imagery * We do not want overly polished/corporate-looking marketing * We want someone who can take initiative and bring ideas to us, not just wait for instructions * Knowledge of local/service-based businesses would be helpful * Experience with flooring, interiors, home improvement or retail businesses would be a bonus Please send examples of: * social media posts * ad campaigns * leaflet/poster designs * local business marketing work * any relevant results or case studies We are open to either: * ongoing monthly support or * project-based work to begin with Potential for long-term work for the right person.

Proven B2B Cold Caller / Salesperson Needed

**** Cold Caller Needed – Proven B2B Salesperson (UK Small Business ) **** We’re looking for an experienced cold caller to help generate qualified leads for a fast-growing AI SaaS product. ** What You’ll Be Selling: An AI receptionist solution designed for small business owners (primarily roofers and home service businesses). The system answers calls, handles enquiries, and also engages website visitors. Packages range from £300–£1000/month. ** Your Role: This is NOT a hard-close role. Your job is to: + Cold call small business owners (data provided) + Speak with decision-makers + Generate interest + Secure email address and permission to send a demo + If required make a follow-up call where the sale of a £1 trial is closed What We’re Looking For + Proven experience in cold calling small businesses + Confident, natural communicator (not robotic script reading) + Able to think on your feet and adapt messaging + Comfortable working with light guidance rather than strict scripts + Results-driven and reliable **Tools:** + Go High Level (CRM with built-in calling system) + Leads provided **Initial Offer:** + £25/hour + 40-hour test phase over 2 week period **Ongoing Opportunity** If results are strong, we’ll move to a longer term arrangement (approxiamtly 10 weeks) with commission/bonus structure and consistent weekly hours (20–40 hours/week). **Why This Role** + Simple, clear offer to pitch + Freedom to develop your own approach + No lead sourcing required + Strong potential for ongoing work and growth ** Important: To let me know that you have read this ad in full please include your favourite fruit in your reply. If you’ve got a track record in cold calling and know how to get past gatekeepers and start real conversations, apply with examples of your results.

Book Keeper for QB - Qualified and Expereienced

**UK Bookkeeper Wanted — QuickBooks Online · Cleanup + Ongoing Monthly** UK Limited Company, VAT-registered, multiple recurring B2B clients, multi-currency exposure. QBO is behind and needs catching up, then ongoing monthly. May expand to additional entities later. **Phase 1 (fixed-price catch-up):** Reconcile bank, categorise transactions, match invoices to payments, produce clean P&L + balance sheet for last 12 months. **Phase 2 (monthly retainer):** Bank rec, transaction categorisation, AP/AR processing, MTD VAT prep & filing, basic Companies House filings, PAYE/RTI coordination, month-end close by day 5, aged debtor/creditor reports, accountant liaison at year-end. **Required:** UK-based, ICB/AAT/ACCA qualified or 5+ years UK bookkeeping experience, QBO ProAdvisor preferred, strong UK PAYE/VAT/MTD/Corporation Tax knowledge, multi-currency comfortable, methodical, reliable. Xero or Zoho experience is a plus. **To apply:** Please send (1) brief cover note with relevant UK SME experience, (2) QBO certification + years, (3) fixed-price Phase 1 quote with hours estimate (ask scope questions first if needed), (4) Phase 2 monthly retainer rate broken out by service, (5) two UK SME references. Looking for a long-term relationship. Quality over price. Mention the word "reconciled" in your proposal so I know you've read this.

Looking for an SEO-Optimized WordPress Website Designer

I am looking for an experienced WordPress designer/developer to build a modern, fast, and SEO-optimized website for my business. The website should have a clean and professional design, be fully responsive on all devices, and follow the latest SEO best practices to help improve search engine rankings. Requirements: Custom WordPress design (no heavy templates) Mobile-friendly and responsive layout Fast loading speed (optimized performance) On-page SEO setup (meta tags, headings, structure) User-friendly navigation and clean UI/UX Integration of necessary plugins (SEO, security, caching) Project Scope: Around 4–6 pages (Home, About, Services, Contact, etc.) Basic content upload (I will provide content) Contact form setup Please share your previous work or portfolio along with your proposal. I’m looking for someone reliable who can deliver quality work within a reasonable timeframe. Looking forward to working with the right person.

AI Marketing Specialist (Project)

Qualifications We are looking for a highly capable and independent AI Marketing Specialist who can manage the full marketing intelligence and optimization workflow from start to finish. This role is ideal for someone who is strategic, analytical, creative, and comfortable using AI tools to improve marketing performance, content planning, reporting, and discoverability. Key Requirements The ideal candidate should have experience in market research, audience analysis, digital marketing strategy, content planning, reporting, and AI-powered optimization. They must be able to work independently and take ownership of the entire process, from identifying market opportunities to preparing actionable insights for the content team. Responsibilities & Required Skills Market Analysis & Audience Intelligence Ability to research market trends, tourism demand, customer behavior, competitors, seasonal patterns, and travel intent. Audience Segmentation Ability to define and organize target audiences by country, language, interests, budget, behavior, and travel intent. AI Strategy & Topic Ideation Ability to use AI tools to develop content pillars, priority topics, campaign ideas, content angles, and topic strategies aligned with business goals. Channel Reporting & Performance Tracking Ability to monitor and report on key marketing metrics such as reach, engagement, clicks, leads, conversions, and content performance across channels. AI Analytics & Optimization Ability to analyze data, identify trends, recommend next-best content, improve timing, optimize creative direction, and suggest performance improvements. AI Search Discoverability Ability to structure content so it is easy for AI search engines and AI assistants to understand, find, and recommend. Experience with SEO, structured FAQs, knowledge content, and AI-search-ready content is preferred. Insight Briefing Ability to prepare weekly insight briefs, recommendations, dashboards, and optimization reports for the video or content production team. Preferred Experience Experience in digital marketing, content strategy, SEO, social media analytics, tourism marketing, or AI-assisted marketing is highly preferred. The candidate should be comfortable working with tools such as ChatGPT, Google Analytics, Search Console, social media insights, keyword research tools, dashboard tools, and AI content or research platforms. Personal Attributes The candidate should be highly organized, data-driven, creative, proactive, and able to work without close supervision. They must be able to turn research and performance data into clear recommendations and practical content ideas. Summary This is a hands-on role for one person who can manage the complete AI marketing workflow, including research, strategy, reporting, optimization, AI search discoverability, and weekly recommendations for content production.

Native Chinese Speakers for Conversation Recording

We are currently working on an audio data collection project and are looking for native Chinese speakers (Simplified / Traditional / Hong Kong) to participate. The task involves recording natural, call-center style conversations with another speaker based on provided scenarios. The conversations will include some code-switching (mixing Chinese and English naturally). How it works: • Recordings will be completed using our secure online recording tool • Each conversation is around 10 minutes • The task can typically be completed in ~10 minutes, though you may take up to 30 minutes if needed • You will be paired with another speaker, or you may join with your own partner • Scripts will be provided in advance Recording Interface: • Status shows when ready to record each line • Script is displayed based on your role (Agent / Customer) • Each sentence has its own “Record” button • Progress bar shows completion (e.g., 0/30 lines recorded) • After finishing, you can submit using the “Complete Recording” button Project budget: • $18-$20 per participant for up to 30 minutes • If you join with your own partner, the total budget is $40–$50 per completed session (both participants included) Requirements: • Native Chinese speaker (please specify Simplified / Traditional / Hong Kong) • Comfortable speaking both Chinese and English • Access to a quiet environment for recording Recording Specifications: re transparency and trust, we are happy to sign an NDA (Non-Disclosure Agreement) before starting the task. If you are interested, please apply with: • Your availability We will share full project details with shortlisted candidates. Attached sample Recording script

Life insurance for a stroke/mini stroke/Tia

I suffered a stroke two years ago and I am still under hospital care. While my employer’s death-in-service benefit equals 4.5 × my salary, I want a separate term life policy, that covers stroke/mini stroke/Tia. Here is what I can share right away: • full ambulance and hospital reports • a current list of medications • detailed past medical history and lifestyle notes My main aim is income replacement for my family, so I’m only interested in term life insurance and need clarity on benefit amounts, exclusions, and realistic premium ranges given my health profile. I’d like a specialist who has previously placed high-risk or impaired-life applications to: 1. Review my documentation and flag any additional evidence an underwriter is likely to request. 2. Approach reputable insurers that accept applicants with prior stroke/TIA history, obtain at least three indicative quotes, and outline their key terms in plain English. 3. Recommend the most suitable option, explaining premiums, coverage limitations, and any waiting periods or exclusions. 4. Guide me through the application so that all medical disclosures are correctly presented, minimising delays or declines. Please state any similar cases you have handled and the typical turnaround time you expect from first contact to policy issue.

Full-Stack Developer (Part-Time, Remote)

We are looking for a reliable Full-Stack Developer with 2+ years of professional experience to join our remote team on a part-time basis. This role is ideal for someone who is self-motivated, communicates well in English, and can work independently while delivering clean, scalable solutions. Responsibilities * Develop and maintain web applications (frontend and backend) * Build responsive, high-performance user interfaces * Design and integrate REST APIs and third-party services * Collaborate on feature planning and implementation * Debug, test, and improve existing systems * Write clean, maintainable, well-documented code Requirements * 2+ years of full-stack development experience * Strong JavaScript skills and experience with React, Vue, or similar * Backend experience with Node.js, Python, or similar * Experience with SQL and/or NoSQL databases * Familiar with Git and version control workflows * Solid understanding of web architecture and best practices * Fluent English communication Nice to Have * Experience with AWS, GCP, or Azure * Familiarity with CI/CD and DevOps practices * Experience working remotely with distributed teams Work Details * Part-time, flexible hours * Fully remote * Long-term opportunity How to Apply Send your proposal with a short introduction and relevant experience.

Real Estate Assistant – VA Tasks + Real Estate Marketing

Summary; Remote FlexMLS Listing Assistant – Per Listing Pay (Self-Training Required) – Potential VA/Marketing Growth Real estate brokerage in Saratoga County, Upstate New York is looking for a remote freelancer to enter property listings into FlexMLS, the main real estate listing platform used by REALTORS® in Upstate NY. About FlexMLS: FlexMLS is a professional Multiple Listing Service (MLS) platform used by licensed real estate agents. It is tied into the National Association of REALTORS® (NAR) network and serves as the official database where homes are listed for sale. Every listing must be entered accurately because the MLS feeds real estate websites used by buyers, sellers, and agents across New York. Job Duties: Enter property and data into FlexMLS Upload and arrange listing photos Follow MLS formatting rules Paid per listing Training: All training must be done on your own time Numerous FlexMLS tutorials are available on YouTube After completing 1–2 listings, the system becomes very easy and repetitive Requirements: Detail-oriented and accurate Able to learn new software quickly Professional communication skills Growth Opportunity: This position can expand into additional virtual assistant responsibilities, such as marketing tasks, social media posts, and general real estate administrative work.

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B2B Outbound Calling — UK Tech/SaaS Companies

We are a specialist recruitment firm looking for an experienced outbound caller to make introductory calls to senior contacts at UK technology companies. Every contact is a named individual at a specific company. This is structured list work, not cold dialling. The job is to reach the right person, confirm whether a specific role is still being recruited for, briefly introduce our firm, and arrange a follow-up call with our founder where there is interest. Every outcome, including negatives, gets logged in our CRM immediately. Requirements: Fluent spoken and written English is essential and non-negotiable. Calls are to UK businesses during UK business hours. Prior B2B outbound calling experience is required; recruitment, SaaS sales, or professional services preferred. Before you reply: We are aware that many responses on this platform are AI-generated or use translation assistance. We will not engage with AI-written applications and screen these out as a matter of course. To apply, tell us in two or three sentences, in your own words, about a real B2B calling campaign you have worked on. Who were you calling and what were you trying to achieve? A Zoom call with our founder is required before any engagement begins. This is ongoing, monthly work for the right person. Budget negotiable. If you are not comfortable with this, please do not apply.

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Senior Game Developer (Unity / Cocos3D) – US Only

Are you a seasoned game developer ready to craft next-level gaming experiences? We’re looking for a US-based Senior Game Developer with deep expertise in Unity or Cocos3D to join our innovative team. What You’ll Do: - Build and optimize high-quality games for mobile and desktop platforms. - Bring game ideas to life with clean, efficient, and scalable code. - Collaborate with designers, artists, and fellow developers to create engaging gameplay. - Troubleshoot and enhance existing game systems for performance and stability. - Mentor junior developers and share your technical expertise. - Stay ahead of industry trends and implement best practices in game development. What We’re Looking For: - US-based only (remote work). - Proven track record as a senior game developer with published titles. - Expert in Unity3D (C#) or Cocos3D (C++/Lua). - Strong knowledge of game physics, AI, animations, and multiplayer systems. - Experience optimizing performance across platforms. - Excellent problem-solving skills and attention to detail. - Great communication skills and ability to thrive in a remote environment. Bonus Points: - Experience with AR/VR or multiplayer online games. - Knowledge of shaders or graphics optimization. - Familiarity with cloud game services like PlayFab or Firebase. Why Join Us: - Work remotely from anywhere in the US. - Competitive pay for top-tier talent. - Be part of exciting, high-profile game projects with creative freedom.

Freelance Business Development Executive - Holiday Rental Sector

Studio Tolcher is an interior design studio specialising in interiors for short-term holiday rentals. We help holiday property owners and letting agents improve the commercial performance of their properties through strategic, guest-focused design. We are currently looking for a UK-based freelance Business Development Executive to support our initial outreach to holiday letting agencies, with wider expansion into outreach to holiday property owners over time. This is a relationship-led outreach role rather than a high-volume telesales position. The role involves opening commercially intelligent conversations with decision makers within the holiday rental sector, identifying pain points around underperforming listings and weak guest experience, and booking qualified meetings for the founder of the studio. Initial outreach will focus on researched holiday letting agencies within West Sussex, before expanding into wider regional areas. Responsibilities will include: Conducting outbound outreach calls to holiday letting agencies and property businesses Building rapport with agency owners, directors and portfolio managers Identifying issues around occupancy, nightly rates, poor presentation and competitive positioning Recording call notes and outcomes within shared Google Sheets Booking qualified meetings into the founder’s calendar Following up where necessary to reduce no-shows and maintain engagement You will be provided with: Researched outreach lists Guidance around positioning and outreach approach Key talking points and sector insights Shared outreach tracking sheets and meeting processes We are looking for someone who is: Warm, articulate and emotionally intelligent Commercially aware and confident speaking with decision makers Naturally conversational rather than overly scripted Organised, proactive and professional Interested in hospitality, interiors, property or guest experience Experience within hospitality, property, luxury services or relationship-led business development would be highly beneficial. This role will likely suit someone who enjoys commercially intelligent conversation more than aggressive sales tactics. The role is freelance and flexible/ad-hoc initially, with scope for ongoing work as outreach activity expands. Pay Structure: Competitive freelance hourly/day rate depending on experience Additional payment for qualified meetings booked and attended To apply, please send: A brief introduction outlining your proven relevant experience, including experience in selling high-ticket items, and why this role interests you. Any relevant experience within hospitality, property or relationship-led sales. Your hourly/day rate Voice notes and/or video introductions are welcomed. To confirm you’ve read the full project description, please begin your application with the words “Guest Experience”. We will be conducting informal 15-minute introductory Zoom conversations with shortlisted candidates on Tuesday 19th May, so early applications are encouraged. Please see the uploaded images showing examples of Studio Tolcher's design work for holiday rental properties.

Clinic Partnerships Manager – Vet Price Platform

We are building a new UK veterinary price transparency platform, built in direct response to the CMA's investigation into vet pricing. We're building something genuinely useful - a Skyscanner-style comparison tool that helps pet owners make informed decisions about their vet care, with a proprietary Care Index scoring every clinic on price competitiveness, owner sentiment, and transparency. We're founded by a veterinary surgeon. The platform is built. We're preparing to launch in London and we're looking for the right person to help us build the commercial side of the business from the ground up. The Opportunity This isn't a task-based role. We're not looking for someone to fire off templated emails and log responses in a spreadsheet. We're looking for a founding commercial partner - someone who wants to own the clinic relationships side of the business, help shape how we approach the market, and grow with us as we scale from London to national and eventually international. If the idea of being one of the first people to build something real in a space that genuinely needed disrupting excites you, read on. What the Role Involves In the early months, your focus will be on introducing the platform to veterinary clinics across London - explaining what it is, why it exists, and why being part of it matters to them right now given the CMA regulatory backdrop. You'll be working to move clinics through two stages. First, clinic onboarding - every London clinic already has a profile on the platform and we want to make contact, introduce the platform, and get clinics engaged with their profile. Second, Partner Practice conversions - clinics that want a richer presence can upgrade for a modest monthly fee. You'll help us work out the best way to approach these conversations, refine the messaging based on what you hear, and build a repeatable process that can scale. What We're Looking For - B2B account management, field sales, or business development background - ideally in healthcare, professional services, or a regulated industry - Comfortable building relationships with practice managers and clinic owners who are busy, professional, and don't respond well to hard sells - Genuinely interested in the veterinary or pet health space - Self-directed and comfortable with some ambiguity - this is an early-stage business - Someone who thinks commercially and has a view on what's working and what isn't What You'll Get - Full platform access and thorough onboarding once we've connected - The CMA context and market data that makes this an easy conversation to have with clinic owners right now - Real input into the value proposition and outreach approach - this is a partnership, not a briefing - A founder who is a veterinary surgeon and can support the credibility of the conversation when needed - A base hourly retainer plus performance bonuses per clinic onboarded and meaningful commission per Partner Practice conversion - A genuine shot at a long-term commercial role as the platform scales To Apply Please answer the following in your application - we won't review applications that skip this step: 1) Have you done B2B outreach or account management in healthcare, professional services, or a regulated industry? Tell us briefly about it. 2) What's your honest approach to a cold outreach conversation with a busy practice manager who has never heard of you? 3) Why does this role appeal to you - and what does owning a commercial function mean to you? 4) To confirm you've read this brief in full, please include the word Stethoscope at the start of your application.

Clinic Partnerships Manager – Vet Price Platform

We are building a new UK veterinary price transparency platform, built in direct response to the CMA's investigation into vet pricing. We're building something genuinely useful - a Skyscanner-style comparison tool that helps pet owners make informed decisions about their vet care, with a proprietary Care Index scoring every clinic on price competitiveness, owner sentiment, and transparency. We're founded by a veterinary surgeon. The platform is built. We're preparing to launch in London and we're looking for the right person to help us build the commercial side of the business from the ground up. The Opportunity This isn't a task-based role. We're not looking for someone to fire off templated emails and log responses in a spreadsheet. We're looking for a founding commercial partner - someone who wants to own the clinic relationships side of the business, help shape how we approach the market, and grow with us as we scale from London to national and eventually international. If the idea of being one of the first people to build something real in a space that genuinely needed disrupting excites you, read on. What the Role Involves In the early months, your focus will be on introducing the platform to veterinary clinics across London - explaining what it is, why it exists, and why being part of it matters to them right now given the CMA regulatory backdrop. You'll be working to move clinics through two stages. First, clinic onboarding - every London clinic already has a profile on the platform and we want to make contact, introduce the platform, and get clinics engaged with their profile. Second, Partner Practice conversions - clinics that want a richer presence can upgrade for a modest monthly fee. You'll help us work out the best way to approach these conversations, refine the messaging based on what you hear, and build a repeatable process that can scale. What We're Looking For - B2B account management, field sales, or business development background - ideally in healthcare, professional services, or a regulated industry - Comfortable building relationships with practice managers and clinic owners who are busy, professional, and don't respond well to hard sells - Genuinely interested in the veterinary or pet health space - Self-directed and comfortable with some ambiguity - this is an early-stage business - Someone who thinks commercially and has a view on what's working and what isn't What You'll Get - Full platform access and thorough onboarding once we've connected - The CMA context and market data that makes this an easy conversation to have with clinic owners right now - Real input into the value proposition and outreach approach - this is a partnership, not a briefing - A founder who is a veterinary surgeon and can support the credibility of the conversation when needed - A base hourly retainer plus performance bonuses per clinic onboarded and meaningful commission per Partner Practice conversion - A genuine shot at a long-term commercial role as the platform scales To Apply Please answer the following in your application - we won't review applications that skip this step: 1) Have you done B2B outreach or account management in healthcare, professional services, or a regulated industry? Tell us briefly about it. 2) What's your honest approach to a cold outreach conversation with a busy practice manager who has never heard of you? 3) Why does this role appeal to you - and what does owning a commercial function mean to you? 4) To confirm you've read this brief in full, please include the word Stethoscope at the start of your application.

AI-Powered Marketing Automation Specialist

**The project** We are looking for an AI-Powered Marketing Automation Specialist to help design, set up, and manage an automated marketing workflow for our Transfers business targeting international tourists visiting Koh Chang. Our goal is to increase direct bookings through our website without using paid ads. The role will focus on two main tracks: Organic social media Creating and publishing daily content for Facebook, Instagram, TikTok, and our website using AI tools. AI Search visibility Improving our chances of being discovered and cited by AI assistants such as ChatGPT, Perplexity, Gemini, and Claude through structured content, FAQs, schema, and llms.txt. Main Content Streams The workflow should support three content streams: UK Transfer Tour Each stream should have separate planning, content creation, publishing, reporting, and optimization. Key Responsibilities You will help build an AI-driven marketing system that can: Analyze tourism demand, customer behavior, seasonal trends, competitors, and audience insights Create content strategies and topic plans for UK, Transfer, and Tour Generate content ideas, campaign themes, hooks, captions, and calendars Create storyboards for posts, reels, videos, and campaign materials Produce captions, visuals, videos, reels, subtitles, voiceovers, and short-form content Work with both AI-generated materials and real human-shot clips Automatically edit uploaded raw footage by cutting, improving, captioning, subtitling, and preparing it for publishing Set up daily publishing workflows for Facebook, Instagram, TikTok, and website content Route all content through a Telegram bot for internal approval before publishing Track performance by content stream and platform Report on reach, views, engagement, comments, shares, saves, clicks, leads, conversions, and feedback Recommend improvements for future content, storyboards, captions, posting schedules, creative direction, and targeting Create AI-friendly FAQs, destination information, knowledge-base content, and structured travel answers Improve discoverability through AI search platforms Target Audience Primary audience: Sarah — age 28–45, international tourist visiting Koh Chang Secondary audience: Mark — Bangkok-based expat Content should be in English only. Tools and Budget We are open to using AI and automation tools such as: Blotato Veo 3 Meta Business Suite Instagram planning tools Video editing tools Website CMS tools Analytics dashboards AI writing and research tools Tool budget is around $70/month. There is no paid ad budget. Required Skills The ideal candidate should have experience with: AI content tools and marketing automation Organic social media content for Facebook, Instagram, and TikTok-style videos Short-form video planning and storyboard creation Caption writing and content optimization AI-assisted video editing workflows Editing raw footage, adding subtitles, and adapting content for different platforms Tourism, travel, transfer, tour, hospitality, or destination marketing SEO, structured content, FAQs, schema, llms.txt, and AI search visibility Marketing analytics and performance reporting English content writing for international tourist audiences Expected Outcome We want to build a complete AI-powered organic marketing system that can: Plan content Create content Edit videos Prepare posts Send content for internal approval Publish daily Track results Improve future content based on data Increase website direct bookings Improve visibility in AI search results Timeline The first sprint runs until 15 May 2026. After that, we expect the system to continue on an ongoing basis. What We Need From You Please let us know: Is this something you can help with? What is your rate, and how do you usually charge? Roughly how many hours would it take to set this up? What tools would you recommend within our budget? How would you structure the first 9-day sprint?

Shopify Local Delivery Store & Geofenced Ads - Reading RG30

I own an established retail convenience shop in Reading (RG30 1A I am launching a local home delivery service and require a specialist to build a mobile-first Shopify store and set up hyper-local social media advertising. Phase 1: Shopify Development • Platform: Setup on Shopify (Basic Plan). • Inventory: Initial upload of ~20 core products (Milk, Bread, Snacks, etc.) with a simple system for me to update stock/prices. • Geofencing Logistics: Configure the store to only allow orders within a 3-mile radius of RG30 1AY • Delivery Logic: Setup a minimum order value and a flat-rate delivery fee. • Payments: Integration with Shopify Payments (Apple Pay, Google Pay, and Cards). Phase 2: Hyper-Local Advertising • Setup: Create a Meta Business Suite account and link it to the store. • Campaigns: Setup two "Geofenced" ad campaigns (Facebook & Instagram) restricted strictly to a 3-mile radius of the shop. • Scheduling: Set ads to run during peak convenience hours (evenings and weekends). • Creative: Provide 2-3 simple ad templates I can use Deliverables: 1. A fully live, mobile-optimized Shopify store. 2. Postcode-restricted ordering system. 3. Active local ad campaigns with tracking (l 4. A short training video or guide on how to process orders and update stock. Ideal Freelancer: • Based in the UK with an understanding of local geography/postcodes. • Proven experience in Shopify and Meta Ads for local businesses. • Fluent in English with clear communication. Budget: £500- £700 Timeline: Looking to launch within 7–10 days.

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Easy Reads, Social Stories & Template Support (Care Sector)

I am looking for a freelancer to support the development of accessible resources for a healthcare organisation. NDA will be required. This includes: Easy read documents for service users Social stories (e.g. moving into placement, meeting staff, feeling overwhelmed) Structuring and formatting existing content into clear, consistent templates All work will be based on templates and examples that I will provide. Scope of Work The role will include: Creating easy read versions of key topics (e.g. safeguarding, medication, complaints) Writing social stories in a clear, supportive, and person-centred tone Taking existing plain text Word documents and restructuring them into clear, well-formatted templates Ensuring consistency in layout, headings, and flow across all documents Following existing templates and formatting Style & Approach The content must be: Written in plain English Clear, structured, and easy to understand Suitable for individuals with additional needs (e.g. learning disabilities, mental health needs) Non-clinical in tone, but accurate Respectful, reassuring, and person-centred What I Will Provide Templates to follow Example documents Plain text content to be structured Topics and guidance Experience in healthcare, social care, or accessible writing is strongly preferred Ideal Experience Easy read / accessible communication Social care or healthcare writing Experience structuring documents and working with templates Strong formatting skills in Word Deliverables There are 15 to start with - with more being commissioned once this project has been completed. A set of easy read documents A set of social stories Structured and formatted documents aligned to templates Consistent presentation across all outputs

pre-funded

WooCommerce Store Owner Needed — 1-Hour Paid Beta Test

I'm looking for ~10 WooCommerce store owners to test a new analytics plugin called Exanta AI before its public launch. What Exanta does, in one sentence: it lets you ask questions about your store in plain English (e.g. "What were my top sellers last month?" or "Which products have the highest return rate?") and instantly returns answers, charts, and the SQL behind them — no technical knowledge required. Want to see exactly what's involved before you apply? The 5-minute walkthrough is here: https://www.youtube.com/watch?v=S1P_UEYaYSs What you'll do (60 minutes total): 1. Watch a 5-minute walkthrough video. 2. Register a free account at exanta.ai. 3. Download and install the plugin on your WooCommerce store (live or staging — your choice). 4. Run a one-time database structure scan (this only reads the shape of your database — table names and column names — never your actual data; details below). 5. Ask 5–10 questions about your store and review the answers. 6. Complete a short feedback questionnaire (about 10 minutes). What you get: £35 paid via PeoplePerHour on completion. Free Pro-tier access to the plugin (100 questions/month) for the full beta period. Requirements (must-haves) - You own or manage a WooCommerce store (v8 or higher). - At least 3 months of order history in the store (so the AI has something to analyse). - You can install a WordPress plugin (upload zip → activate) without help. - Reliable internet, a computer (not phone), and ~1 hour of uninterrupted time. Privacy & data — please read This is the bit that matters most, and I want to be upfront about it. The plugin connects to your WooCommerce database. During the one-time setup it generates a structural map of your database — table names, column names, and relationships. It does not copy, transmit, or store your actual customer, order, or product data during this step. When you ask a question, the question itself plus the database structure (no data) is sent to our backend, which writes a SQL query and runs it locally inside your WordPress install. The aggregated results — typically counts, totals, and averages — are then returned to you and logged on our side for product improvement. If you'd be more comfortable testing on a staging copy of your store, we strongly encourage that, but that staging store MUST have at least 3 months of data. A signed beta agreement covering this is provided when you accept. Deliverables To get paid, you need to: Successfully complete the install and run at least 5 questions through the plugin. Submit the feedback questionnaire with substantive answers (not single words). The most valuable feedback is in the open-text questions — please take the time to give thoughtful answers about what worked, what didn't, and what questions you'd want to ask if you used this every day. Report any bugs you encounter through the questionnaire or via PPH If something goes wrong during the test (an error, a step doesn't work), that's still useful — flag it in the questionnaire and you'll still get paid. I just need genuine engagement with the test, not a perfect run. A note on fees and payment The £35 fee is FIXED AND NON NEGOTIABLE. Please don't apply quoting a higher figure or planning to renegotiate after acceptance — those proposals will be skipped automatically and reported to PPH. Payment is processed exclusively through PeoplePerHour's escrow system. I will not pay via bank transfer, PayPal, crypto, or any other off-platform method, and I won't move communication off-platform either. This is for our mutual protection. How to apply In your proposal, please include: - The URL of your WooCommerce store (live or staging — staging is fine). - Your WooCommerce version and roughly how many orders per month you process. - Whether you have HPOS enabled (it's fine either way — both are supported). - A sentence or two on why you're interested. I'm prioritising applicants who give me enough information to confirm fit on the first message. Vague applications ("I'm interested, please send details") will be skipped — sorry, but with ~10 spots I need to filter quickly. Looking forward to your applications. — Mike