Freelance HR Consultant – Ad Hoc / Overflow Support

We are a growing London commercial cleaning company looking for an experienced UK HR Consultant to provide flexible, ad-hoc support to our management and operations team.

We already work with an excellent HR consultant, but as our business continues to grow, we are looking for additional overflow HR support when workloads increase or situations require immediate attention.

The work will be varied and could include:

Employee relations and HR case management
ACAS matters and Early Conciliation
Disciplinary, grievance and performance issues
Absence and capability management
Employment contracts, policies and HR documentation
TUPE and restructuring queries
Advising management on difficult or sensitive employee situations
General UK employment law and operational HR advice

Importantly, we are looking for someone who can take ownership and run HR cases from start to finish, supporting our team throughout the process rather than simply providing initial advice. You will work alongside a governance Manager so they may need some initial refresger training too.

You will need to be available during normal UK business hours (9am–5pm) and comfortable supporting our team remotely via WhatsApp, telephone and video calls when required.

We are particularly looking for a practical problem solver. When an HR issue arises, we want someone who can quickly understand the situation, assess the employment-law and commercial risks, use their initiative and provide a clear route towards resolution by activley taking ownership to close each case with success.

We operate within the commercial cleaning and facilities services sector across London, so previous experience within cleaning, facilities management, hospitality or another large frontline/workforce-based environment would be particularly beneficial.

This is initially freelance/ad-hoc work, but we are looking to build a trusted, long-term relationship as our business continues to grow.

Essential: Strong practical knowledge of UK employment law, employee relations and ACAS procedures.

When applying, please briefly tell us about your HR background, examples of complex employee cases you have personally managed, your hourly rate, and your typical availability/response time during UK business hours.