
Customer Service Projects
Looking for freelance Customer Service jobs and project work? PeoplePerHour has you covered.
Seonand adword specialist needed
SEO & Google Ads Implementation Specialist Needed (No Strategy Required) We're looking for an experienced SEO and Google Ads specialist to implement a complete marketing plan for our removals company. Important: The strategy, keyword research, content, and implementation plan have already been created. We are not looking for someone to redesign the strategy or sell us a new package. We need someone who can professionally execute what has already been planned. Tasks include: - Publish and optimise SEO content on our WordPress website. - Create and optimise location/service pages. - Implement on-page SEO (titles, meta descriptions, headings, internal links, image optimisation, schema where required). - Set up and optimise Google Ads campaigns using our existing campaign structure. - Configure conversion tracking and analytics where required. - Ensure everything is implemented correctly and follows SEO best practices. Requirements: - Strong WordPress experience. - Proven SEO implementation experience. - Google Ads management experience. - Good communication. - Able to follow detailed instructions rather than replacing the existing strategy. Please include: - Examples of similar work you've completed. - Your hourly rate. - Your availability. - How many hours you estimate this implementation will take. This could lead to ongoing work for the right freelancer once the initial implementation is complete.
21 hours ago46 proposalsRemoteCopywriter to Refine Website Content for Accommodation Business
I am looking for a skilled website copywriter to help polish and improve the content on a WordPress website for an accommodation business. The site layout and main pages are already in place, but the wording now needs a professional copywriting review. Some pages already have draft content that needs improving, while others may need new copy written from scratch. This project is focused on making the website feel more polished, trustworthy, and conversion-focused, while keeping the language warm, clear, and easy for visitors to understand. The freelancer must have previous experience reviewing and improving website content for similar projects, ideally for accommodation, hospitality, travel, or service-based businesses. The work will include: - Reviewing the current website copy - Improving the wording across key pages - Writing stronger headlines and calls to action - Creating copy for pages that need additional content - Making the tone consistent across the full website - Suggesting any useful content sections that could help build trust with visitors - Adding relevant keywords naturally where appropriate This is a copywriting and content improvement project only. No WordPress design, development, or technical website work is required.
4 days ago32 proposalsRemoteVirtual Assistant
Freelance Virtual Assistant Wanted We are looking to build a relationship with a reliable and professional Freelance Virtual Assistant who can provide administrative support on an hourly basis, as and when required. The primary responsibilities will include: * Making and receiving telephone calls on our behalf. * Arranging and confirming appointments. * Managing diaries and calendars. * Managing and responding to emails. * Drafting professional correspondence. * Following up with clients and contacts. * General administrative support. * Internet research and other virtual assistant tasks as required. We’re looking for someone who is: * Friendly, confident and professional on the telephone. * Highly organised with excellent attention to detail. * An excellent communicator with outstanding written and spoken English. * Able to work independently and maintain complete confidentiality. * Experienced in providing virtual assistant or executive assistant services. * Proficient in Microsoft Office, Google Workspace and other online tools.
10 days ago51 proposalsRemoteComplete mktg strategy n implementation 2 get + clients
I am an Attorney in Law, and I also offer IT and AI-based automation solutions for people and businesses. I need a freelancer to design a clear marketing strategy and also execute it to help me attract qualified clients. The key tasks include: • Analyzing my current online presence (Facebook groups, social media, freelance platforms). • Defining my ideal client profiles and main value propositions. • Creating a simple, practical marketing plan focused on lead generation from Facebook groups and other organic channels (no expensive courses or memberships). • Setting up and testing outreach messages, follow-up sequences and basic tracking of results. Deliverables: • Written strategy document (2–4 pages) with channels, key messages and steps to follow. • Templates for posts and messages I can use in Spanish and English. • Initial implementation of the plan over an agreed period (for example 2–4 weeks), with a short report of what worked and what should be improved. I am looking for someone who has real experience in client acquisition for professional services (law, consulting, or similar), is comfortable working with Facebook groups, and can explain the strategy in simple terms. Spanish is a plus. my webpage https://gutierrezconsultores.base44.app
3 days ago31 proposalsRemoteopportunity
Complete UK Cabinet Office FVRA 3A Financial Form
"I need to hire an experienced UK bid manager or public sector procurement specialist to accurately complete a Cabinet Office FVRA 3A financial viability risk assessment spreadsheet. I have 3 years of filed micro-entity accounts ready to provide privately. The automated RAG flags on the spreadsheet will require a professional risk-mitigation narrative written in the commentary section to explain a legacy financial liability and a temporary negative balance sheet position. This is a straightforward data input and compliance writing task for an expert who understands Crown Commercial Service (CCS) financial tools. Budget is a fixed £250. Looking for a fast turnaround. UK-based freelancers only."
15 days ago6 proposalsRemoteopportunity
Developer Required – Cloud-Based HR / Staff Management Platform
We are looking for an experienced web developer or software development company to build a secure, cloud-based HR and staff management platform. The system would be accessed through a web browser and used to securely store and manage staff information and documents. Potential features may include: Secure password-protected login Different access levels for administrators, managers and staff Employee/staff profiles and contact details Employment information and job roles Secure document upload and storage Training records, qualifications and certificates Holiday and absence information Document and certificate expiry reminders Search and reporting functions Employee self-service access Audit trail of changes Mobile-friendly design Secure cloud hosting, backups and recovery Appropriate GDPR and data protection measures We are open to recommendations regarding the best technical approach. The system may initially start with a core set of features, with the potential to expand over time. We would like interested developers to provide: Relevant experience Examples of similar systems developed Recommended approach Estimated timescale Indicative costs Ongoing hosting, maintenance and support options Experience developing secure business systems, HR platforms, staff portals or cloud-based database applications would be highly desirable. Please get in touch with details of your experience and an outline of how you would approach the project.
4 days ago73 proposalsRemoteSales / Appointment Setter
We're InfaCloud, a North East England based web design, hosting, and SEO agency, we manage 500+ client websites on our own server infrastructure and work with small businesses across the UK We're looking for someone confident on the phone to help us bring in new business, calling leads, booking appointments, and helping us grow What you'll be doing - Calling leads we provide, using a script we'll give you to start with - Booking appointments with businesses interested in our services - Keeping a simple log of calls and outcomes in Google Sheets What we're looking for, - Excellent English, written and spoken, this is a must - Confident on cold calls, comfortable handling rejection without it knocking your momentum - Organised, able to keep accurate records of calls and leads - Reliable laptop/PC and a solid internet connection Payment wise - £100 (Let me know how many calls you are willing to make for this) + commission per successful sale Long term role for the right person If this sounds like something you are interested in, get in touch and tell us a bit about your experience with cold calling or sales
9 days ago17 proposalsRemoteComplete Nigerian trademark application
Nigerian Trademark Filing Overview I am looking for an experienced Nigerian trademark agent or IP professional to file a trademark application for my brand. I have already selected the trademark classes and prepared the specifications. I require someone to complete the application, submit it to the Nigerian Trademarks Registry, and manage the process through to registration. Scope of Work The successful freelancer will: * Review the application details provided. * Prepare and complete the trademark application. * Complete a trademark search * File the application with the Nigerian Trademarks Registry. * Liaise with the Registry throughout the registration process. * Keep me updated on the application's progress. * Forward all official filing acknowledgements, certificates and related documentation once issued. ## Trademark Classes The application will cover: * Class 9 * Class 25 * Class 35 * Class 38 * Class 41 The specifications for each class have already been prepared and will be provided. Important * *the fee is for your professional service only.** * **I will pay all official Nigerian Trademark Registry filing fees separately.** * Please quote **your professional fee only** and confirm that government filing fees are excluded. Please Include * Your experience filing Nigerian trademarks. * Confirmation that you can manage the application from filing through to registration. * An estimated timeline for filing and the overall registration process. I am looking for someone reliable who can manage the process from start to finish with minimal input required once the application has been submitted.
16 hours ago9 proposalsRemoteLuxury Brand Content Creator / Storyteller
We're looking for someone who can demonstrate an understanding of luxury brands, craftsmanship, and visual storytelling. Our audience is architects, interior designers, heritage property owners, and affluent private clients. This position is suitable for self-employed / freelancers, newly qualified students or students looking to gain valuable industry experience, build their portfolio, and develop practical marketing skills within a small business environment. We are looking for someone with experience and an interest in marketing, social media, content creation, or digital communications to assist with marketing at our cabinet making business. This would provide practical, hands-on experience working with a real business to help develop and promote our online presence. This would be temporary/freelance in the first instance (on a rolling 2 week position) but could lead to a flexible job offer. We anticipate this is mostly a remote working position but should likely include one occasion per week/bi-weekly of 'site' work (taking photos/gathering information at our workshop) therefore their ability to travel to our site would be essential. Duties Activities would be mainly creating and scheduling social media content: >Photographing and showcasing completed / work-in-progress projects on social media platforms >Developing ideas for marketing campaigns >Assisting with website and online content updates >Researching local marketing opportunities and customer engagement strategies Application is informal - please email me with your CV/experience information and specific visual examples of how you have undertaken similar work (this could include work completed during study). Pay: £15.00-£25.00 per hour Work Location: Hybrid/Remote in Hathersage S32 1EG
9 days ago23 proposalsRemoteopportunity
One-off legal review of contracts for a new UK security agency
I'm looking for a qualified UK solicitor to carry out a one-off review of the core documents for a newly registered London-based security contractor placement agency, before we put them into use. This is a review of existing drafts — not drafting from scratch — and not an ongoing retainer. Documents for review: Client Service Agreement (terms with clients hiring our contractors) Contractor Agreement (self-employed security contractors) Schedule of Services (per-assignment terms) Co-Founder Agreement (between the two company founders) BS 7858 vetting & application form (collects personal and criminal-record data — GDPR angle) Key areas to be checked: Self-employment status / IR35 (contractors engaged on a self-employed basis) Liability and cancellation clauses in the client agreement Data-protection / UK GDPR wording on the vetting form The co-founder agreement (equity, director appointment trigger, deadlock) As an all-female agency, confirming the correct legal basis for women-only hiring (occupational requirement and/or positive action under the Equality Act 2010) Please include in your proposal: confirmation you're a qualified UK solicitor with relevant commercial/employment experience; a fixed price for the bundle (state if priced per document or as a set); your turnaround time; and whether a short initial call is included. The full document set can be sent once we connect.
22 days ago16 proposalsRemoteopportunity
Stage 4 Technical Plans
Hello, We require Stage 4 technical plans to submit to Building Control. Please find the current drawings attached for your review. Separately, we may also be interested in commissioning an overall site layout/masterplan for the property. This would show how the various areas are intended to be used, including elements such as the driveway, parking, orchard, vegetable growing areas, seating spaces, grazing land, and any other future landscaping or land-use proposals. This is primarily for our own long-term planning purposes and is not essential to the erection or installation of the barn itself. Finally, if you work closely with any Building Control specialists or approved inspectors, we have not yet appointed anyone and would be happy to receive recommendations and quotations for this aspect of the project as well. If possible, could you also provide a fee proposal/quotation for the Stage 4 plans and any additional services outlined above? I look forward to hearing from you and discussing the next steps. Best, Dan
16 days ago36 proposalsRemoteMaintenance Coordinator
Seeking a proactive Maintenance Coordinator to support our global operations. You will manage and resolve guest maintenance requests, coordinate repairs with the UK team, and maintain accurate records to ensure timely, high-quality service. Ideal candidates bring proven short-term rental experience, excellent written and verbal English, professional phone etiquette, and strong proficiency in Asana, Slack, and property CRM systems. Must commit to a 40-hour week with flexible scheduling, including rotational shifts and weekend availability..
22 days ago12 proposalsRemoteListings Team Member
We seek a detail-oriented Listing Team Member to manage and optimize short-term rental listings across OTAs like Airbnb and Booking.com. Responsibilities include creating compelling listings, maintaining high service standards, and managing professional communications with guests and clients. Candidates must have proven OTA listing experience, a background in short-term rental management, excellent verbal and written communication, professional phone etiquette, be based in India, and be available full-time (40 hrs/week). Join a global property solutions group to help maximize asset value.
22 days ago11 proposalsRemoteBusiness Development & Lead Generation for French Wine Importer
Maison V&B is a UK importer of wines from independent French winemakers. We are looking for a freelance Wine Brand Ambassador / Business Development Representative based in the North West of England. The role would involve: * Visiting restaurants, hotels, wine bars and event venues * Presenting and tasting our wines with decision makers * Building relationships with hospitality businesses * Representing Maison V&B professionally * Identifying new sales opportunities * Supporting wine tasting events and customer meetings The ideal candidate will have experience in one or more of the following: * Wine industry * Hospitality * Food & Beverage * Restaurant management * Event management * Wine sales * Sommelier background A WSET qualification would be highly desirable but is not essential. The initial assignment will be project-based with the possibility of an ongoing partnership. Please specify: * Your location * Your hospitality and wine experience * Whether you are comfortable attending client meetings and tastings in person * Any existing hospitality network you have in Manchester, Cheshire, Liverpool, Staffordshire or Birmingham
a month ago8 proposalsRemoteopportunity
Google Ads Specialist Needed
We are looking for an experienced Google Ads specialist to help us generate leads for our web design and development agency, Circle of Nine. Our goal is simple: we want to run paid Google Search campaigns targeting businesses that need new websites, website redesigns, landing pages, or web development services. We are looking for someone who can start immediately and handle the campaign properly from strategy to execution. What we need: Google Search Ads campaign setup Keyword research for web design / website development leads Competitor research Ad copywriting Conversion tracking setup Landing page advice Campaign optimization Clear weekly reporting Lead quality improvement, not just clicks Ideal candidate: Has proven experience running Google Ads for agencies, web design, SaaS, B2B services, or lead generation Understands how to target business owners and companies Can work independently Can explain clearly what budget is needed and what results are realistic Can start immediately Important: We are not looking for someone who just “runs ads.” We need someone who understands lead generation and can help us get real business inquiries. Please apply with: Examples of Google Ads campaigns you have managed Your experience with lead generation campaigns What budget you recommend for starting How quickly you can launch the first campaign What you would need from us to begin We are ready to hire quickly if we find the right person.
8 days ago53 proposalsRemoteMember Engagement & Relationship Manager (Outbound Calling)
Member Engagement & Relationship Manager (Outbound Calling) **Location:** Remote **Hours:** Flexible (Initial project basis with the potential for ongoing work) **Company:** Beaufort Private Equity About Us Beaufort Private Equity is a private members' club focused on connecting sophisticated and high-net-worth investors with private investment opportunities, education, events, and industry insights. We have a community of over 1,000 members and pride ourselves on being a highly relationship-driven business. Unlike many organisations, we believe in building genuine relationships with our members and maintaining personal communication wherever possible. We are now seeking an experienced and professional individual to help us reconnect with members, strengthen engagement, and ensure our community continues to receive a high level of personal service. The Role This is **not a sales role**. You will be contacting existing members who have previously registered with Beaufort Private Equity. Some members may have become less engaged over time, unsubscribed from communications, changed email addresses, or simply not spoken with us for a while. Your role will be to reconnect with these members, understand their current situation, gather feedback, update records where required, and help strengthen relationships within our investor community. You will be representing Beaufort and therefore must be able to communicate professionally and confidently with business owners, investors, entrepreneurs, and senior professionals. Responsibilities * Reconnect with existing members in a friendly, professional manner. * Update member contact information where required. * Understand why members may have disengaged from communications. * Gather feedback and insights from members. * Reintroduce members to our weekly updates, events, and communications. * Identify members who would welcome further contact from our team. * Maintain accurate call notes and CRM records. * Represent the Beaufort brand professionally at all times. * Escalate any opportunities, concerns, or member feedback to the team where appropriate. What Success Looks Like The successful candidate will help us: * Re-establish contact with existing members. * Improve member engagement and communication. * Ensure member records remain accurate and up to date. * Identify members who would welcome further conversations with our team. * Gather valuable feedback to help us improve our member experience. * Strengthen relationships within our investor community. This is a quality-focused role rather than a volume-based calling position. We value meaningful conversations over call numbers. What We're Looking For We are specifically seeking someone who has: * Strong outbound calling experience. * Excellent communication, rapport-building, and listening skills. * A warm, professional, and relationship-focused approach. * Confidence speaking with business owners, investors, entrepreneurs, and senior decision-makers. * Experience using CRM systems and maintaining accurate records. * A proactive attitude and the ability to work independently. Highly Desirable Experience Experience within any of the following sectors would be advantageous: * Financial Services * Wealth Management * Private Equity * Investment Firms * Investor Relations * Membership Organisations * Professional Services * Business Coaching or Consulting Important This role is focused on relationship building, member engagement, and client care. We are **not** looking for aggressive salespeople or script-readers. We are looking for someone who can build rapport quickly, hold intelligent conversations, make people feel valued, and represent our business professionally. Application Requirements To help us identify the most suitable candidates, please include the following in your proposal: 1. A brief overview of your outbound calling experience. 2. Details of any experience working with investors, financial services firms, wealth management businesses, membership organisations, or professional services companies. 3. Examples of member engagement, client retention, reactivation, or relationship-building projects you have worked on. 4. Your expected hourly rate. 5. Your availability over the next four weeks. 6. How many quality outbound calls you would typically expect to complete per hour. 7. A short voice recording (1–2 minutes) introducing yourself and explaining why you would be suitable for this role. ### Important Please start your proposal with the words: **MEMBER ENGAGEMENT** Applications that do not follow this instruction may not be considered. We are looking for someone who genuinely enjoys building relationships and creating positive experiences for members, rather than someone focused purely on making sales calls.
17 days ago25 proposalsRemoteCold Call Insurance Data
I am looking for an experienced telemarketer to dial B2C data that will be provided. I would like to trial 2000 records to see how they can perform. Data capture will need to include; Insured, Uninsured, Insured through work then insurance provider i.e AXA, Aviva etc then renewal date and interested not interested. I am a broker in Private health insurance so will all need to be compliant etc. Of course i'd love everyone to be ready to discuss, transferred or appointment to be booked but as long as we can cleanse the data that is my main focus at this stage. if successful this will be an ongoing project for the foreseeable. This project is for real humans only with clear English as this is a very sceptical industry and I do not feel it would be very successful otherwise. Please offer a fair price on the service and happy for 2 prices, one for a trial and one for an ongoing contract I look forward to hearing from you Ben
22 days ago12 proposalsRemoteSubject: Supported Housing Consultant/Freelancer Required
Experienced Supported Housing Consultant required to establish a comprehensive scheme for adults (18+) experiencing homelessness with low to medium support needs. Responsibilities include end-to-end project delivery: developing policies and procedures, ensuring regulatory compliance, designing support delivery frameworks, creating referral pathways, advising on staffing and training, and overseeing operational setup. Proven experience in establishing and managing supported housing services and a pragmatic, compliant approach essential. Competitive bids invited.
a month ago15 proposalsRemoteStrategic Website Migration, Redesign & SEO Rebuild
Overview PortfolioXD is an established UK executive leadership business providing C-Suite as a Service (C-SaaS™) to ambitious founder-led and investor-backed businesses. Over the past two years we have built our website using GoDaddy Website Builder. Unfortunately, we have now reached the limitations of the platform. Technical SEO issues (including duplicate homepage URLs, limited control over redirects, canonical tags and XML sitemaps) are affecting Google Search Console indexing. Rather than simply recreating the existing website, we are taking this opportunity to build PortfolioXD 2.0 on WordPress using Elementor. This is not a blank-sheet design project. The business, proposition and content already exist. We are looking for someone to migrate, improve and future-proof the site. Objectives The successful freelancer will help us: migrate the existing website from GoDaddy Website Builder to WordPress build the site using Elementor preserve existing SEO wherever possible implement best-practice technical SEO improve user experience and conversion create a platform that can grow over the next 3–5 years Existing Website Current website: https://portfolioxd.com Current platform: GoDaddy Website Builder The current site cannot be exported, therefore content will need to be recreated. Scope The project includes: Website architecture Review the existing structure and recommend improvements. Maintain SEO value by keeping existing URLs wherever practical. Page migration Recreate all key pages including: Home About Services Role pages Sector pages Contact Insights / Blog Landing pages Content will be provided. Blog migration Migrate all existing blog posts. Maintain: titles dates (where possible) featured images categories URLs Images Transfer all images and optimise for performance. Technical SEO This is a critical requirement. The successful freelancer must implement: XML sitemap Canonical URLs 301 redirects Robots.txt Schema markup Open Graph Meta descriptions Page titles Image ALT tags The new site should be fully compatible with: Google Search Console Google Analytics Google indexing Performance Optimise for: Core Web Vitals Page speed Mobile performance CMS We require an easy-to-manage WordPress site using Elementor. We do not want a bespoke theme requiring developers for every future change. PortfolioXD 2.0 This is more than a migration. The business has evolved considerably. The new site should better communicate our market positioning around: C-Suite as a Service™ Fractional Leadership Executive capability on demand Leadership capability rather than recruitment Leadership Gap Reviews Founder support Scale-up support Private Equity Venture Capital Investor-backed businesses We have significant amounts of copy already written. We welcome suggestions for improving structure and conversion. What success looks like At completion we should have: ✔ Modern professional website ✔ Excellent mobile experience ✔ Faster loading ✔ Better SEO ✔ Clean WordPress installation ✔ Easy editing through Elementor ✔ Google Search Console configured correctly ✔ Existing authority preserved ✔ Platform capable of supporting future growth What we will provide Existing website Brand assets Logos Images Existing copy New messaging New positioning Feedback throughout the project Ideal freelancer We're looking for someone with proven experience in: WordPress Elementor Technical SEO Website migrations Google Search Console Core Web Vitals Conversion optimisation Please provide examples of similar projects. Timescale Ideally completed within 3–4 weeks. Proposal Please include: examples of similar migrations estimated timescale fixed price recommendations you would make before starting any questions you have after reviewing the existing site This is an important strategic project for our business, not simply a website redesign. We have spent the last two years refining our proposition, developing thought leadership and building domain authority. We are looking for a long-term partner who can help us migrate those assets onto a platform that gives us complete control over SEO, performance and future growth. The successful freelancer may also become our ongoing WordPress and SEO partner. Please begin your proposal with the words "PortfolioXD 2.0" so I know you've read the brief. Generic AI-generated proposals will be ignored.
2 hours ago84 proposalsRemoteNeed a landing page or small website for my business
Seeking a polished landing page or compact website for an investment firm. Requirements: professional, trust-inspiring design that complements an existing logo; responsive layout for desktop and mobile; concise, persuasive copywriting; clear call-to-action and contact section; SEO-friendly structure and fast performance; optional brief multi-page site (about, services, contact). Deliverables: HTML/CSS/JS or CMS-ready files, cross-browser tested, and basic guidance for deployment. Timely completion and portfolio examples preferred.
a month ago92 proposalsRemote