
Customer Service Projects
Looking for freelance Customer Service jobs and project work? PeoplePerHour has you covered.
Website Basic
Hello, I’m looking for someone to build a very simple, clean website for my local building and carpentry business. Requirements: 4–5 basic pages (Home, Services, Gallery, Reviews, Contact) Straightforward, trade-focused design Mobile-friendly Built using WordPress, Wix, or Squarespace I already own the domain name I will provide wording and photos Budget: I am working to a tight budget and would like to keep this as cost-effective as possible. Please let me know what you can offer within this scope and share examples of similar trade websites. Thank you.
15 days ago42 proposalsRemoteVery Basic website
Hello, I’m looking for someone to build a very simple, clean website for my local building and carpentry business. Requirements: 4–5 basic pages (Home, Services, Gallery, Reviews, Contact) Straightforward, trade-focused design Mobile-friendly Built using WordPress, Wix, or Squarespace I already own the domain name I will provide wording and photos Budget: I am working to a tight budget and would like to keep this as cost-effective as possible. Please let me know what you can offer within this scope and share examples of similar trade websites. Thank you.
15 days ago106 proposalsRemoteopportunity
Phone Call Sales Representative
PS Group, a distinguished UK electrical and smart home installation company, is seeking a diligent Phone Sales Representative based anywhere in the world. This role involves engaging with UK customers, responding to inquiries about EV chargers, boilers, and smart home installations. Responsibilities include promptly answering calls, qualifying leads, and converting inquiries into booked installations while maintaining a professional demeanor. Candidates should possess experience with UK clients, excellent communication skills, and proficiency in CRM tools like HubSpot and response.io. This contract-based position offers competitive compensation, a fully remote work environment, and opportunities for professional growth. Join us in delivering exceptional service to our valued customers! We will have a meeting with each candidate. If you don't have exprience dont send a proposal. We respect your time.
19 hours ago18 proposalsRemoteFacebook business page setup
I need website and social media / facebook setup for house, pet sitting, dog walking (and easy to use instructions on how to manage by myself), with my already created page with photos.... need links - about me and experience; services (pet & house sitting, mail collection, plant watering, poop scooping & light gardening, byo airfryer, linen, food etc; house cleaned on check out of areas used by me - eg floors, kitchen & appliances, bathroom, photos; reviews from existing clients; forms; fees; booking page.
12 days ago38 proposalsRemoteCRM Automation Specialist (Ad-hoc Contractor)
We're a consultancy in the payments space. We're a remote, dynamic team and rely heavily on HubSpot, automation, and clean process to scale. ⸻ The Role We’re looking for a hands-on CRM Automation Specialist to own, build, and maintain our revenue systems. This is a fractional contractor role, ideal for someone who enjoys fixing real-world operational problems, improving automation, and making data reliable. You will work closely with the founder to translate business workflows into clean, scalable CRM and automation logic. ⸻ Key Responsibilities CRM & Pipeline Architecture • Maintain and optimise HubSpot deal pipelines • Ensure lifecycle stages, deal stages, and ownership rules are consistent and enforced • Improve lead → deal → live customer flow across providers Automation & Integrations • Build and maintain Zapier automations (HubSpot ↔ forms ↔ tasks ↔ follow-ups) • Debug failed or looping automations • Improve reliability, logging, and error handling Data Quality & Reporting • Ensure reports reflect reality (lead to live, conversion rates, SLA tracking) • Reduce manual checks and edge-case failures • Support KPI dashboards for sales & operations Process Translation • Convert real-world workflows into CRM logic (not theory) • Suggest improvements where systems are fragile or unclear • Document automations and logic clearly ⸻ What We’re Looking For Must-Have • Strong HubSpot experience (We currently use starter packages with zapier workflows) • Deep Zapier knowledge (filters, paths, error handling, sequencing) • Experience supporting sales or ops teams (not just marketing) • Comfortable working with imperfect data and evolving processes • Clear communicator — can explain why something works or breaks • Based in UK, Europe or within 2 hrs of BST Nice-to-Have • Experience in payments, SaaS, or services businesses • Familiarity with lead rotation, SLA tracking, and sales workflows • Comfort working directly with founders ⸻ Working Style & Contract • Fractional: approx. 5–15 hours per month • Ad-hoc tasks + ongoing system ownership • Fully remote • Contractor / freelance arrangement ⸻ How We Measure Success • Reduction in automation errors • Fewer manual fixes required by the founder • Cleaner reporting and faster decision-making • Sales team trust in CRM data To Apply, please include: • A short note on your relevant experience • Examples of similar automations you’ve built (brief description or screenshots) • Your availability and pro rata/hourly rate
7 days ago36 proposalsRemoteWEbsite design for my towbar business
I am seeking a skilled web developer to create an engaging and user-friendly website for my towbar business. The project entails designing a four-page WordPress site that effectively showcases our products and services. The ideal candidate should possess expertise in responsive design, ensuring seamless functionality across all devices. Key pages will include Home, About Us, Products, and Contact. Aesthetically pleasing visuals, intuitive navigation, and SEO optimization are essential components of this project. Please submit your proposals detailing your experience and approach to website development.
13 days ago80 proposalsRemote1-2 selfie photos with product
We are a brand of self-care products. We’ve just launched our premium Cream for Men on Amazon US, and we are absolutely in love with the results it’s giving. Now, we’re looking for some friendly faces to help us show it off! We are looking for a few authentic, lifestyle photos to feature in our Amazon. Since many of our customers are actually women buying gifts for their partners, we’d love to have both men and women join this collab! What’s the vibe? We need 1–2 simple, "selfie-style" photos with the jar. Think bright, natural light and a happy, clean aesthetic. If you’re a guy: A quick shot with your favorite new grooming essential. If you’re a girl: A cute photo showing the perfect gift you’ve found for him! The best part? We’ll cover everything. We’ll set up a custom order that includes your service fee + the full cost of the product. You get to keep the cream (it makes a fantastic gift!) and get paid for a few minutes of your time. How to find us: You can see what we’re about by searching "cream for men" on Amazon. We really admire your style and think your "natural look" would be a perfect fit for our brand collage. Would you be open to a quick collaboration? Can't wait to hear from you!
14 hours ago12 proposalsRemoteopportunity
Project: B2B SaaS Growth Specialist - Marketer / Growth Hacker 2
Relisted due to lack of time (sorry - bad timing - I was called out of the country on business!) About Us: UK-based SaaS automation platform. 100% online, B2B only What We Need: We’re looking for an experienced B2B SaaS Growth Specialist — this could be a growth marketer, demand generation expert, or growth hacker with SaaS experience. The key is a proven ability to acquire and convert B2B SaaS customers online Your Role: Assume current used solutions are basic - You will be starting from scratch Audit current customer acquisition methods Design and execute a growth strategy using SEO, PPC, LinkedIn outreach, affiliates, and content. Experiment with creative / low-cost growth hacks to validate what works quickly. Optimize funnel from awareness → trial → activation → paying customer. Recommend and implement a modern SaaS growth stack (automation, CRM, retargeting, email). Deliver measurable results: qualified leads, lower CAC, higher trial-to-paid conversion. Skills Required: Proven track record growing B2B SaaS products. Hands-on with growth & demand gen tools (HubSpot, Lemlist, LinkedIn Sales Navigator, Google Ads, SEO platforms). Comfortable running structured demand-gen campaigns and scrappy growth experiments. Data-driven, fast tester, able to measure and iterate. Scope: Phase 1 (2–4 weeks): Audit & Growth Plan, AUDIT ALREADY DONE. Phase 2: Execute campaigns & quick wins. Phase 3: Build a repeatable playbook for predictable customer acquisition. Please include examples/case studies of B2B SaaS growth projects you’ve delivered — highlighting both creative tactics and scalable acquisition strategies. Note: Audit is done already, only the execution and playbook needed with real sales and proof of execution.
17 days ago17 proposalsRemoteGerman Speaking Tester in Austria - with Magenta TV set-top-box
We are looking for native German speaking testers based in Austria who have have the following: - T-Mobile internet connection - Telekom TV service (Magenta TV) with STB (set-top box) For this project, we will start with a brief Localization testing task, so linguistic attention to detail is important. After successful participation in localization cycles, testers will have an option to continue with recurring functional testing tasks. Testing tasks include: - Verifying language accuracy, grammar, spelling, phrasing, and clarity - Validating UI text across user flows on the Magenta TV STB interface - Checking correctness of telecom-specific terminology - Ensuring overall localization quality during production test runs - Reporting linguistic bugs, inconsistencies, and unclear translations Location: Austria Requirements: T-Mobile internet connection; Telekom TV service (Magenta TV) with STB (set-top box) Cadence of runs: 4-5 hours for a single localization task which will turn into regular functional tasks over a longer period of time Type of testing: Functional, Localization You will be required to create an account on the Testlio testing platform first. This is a 10-30 minute task, and it will be compensated. This is needed in order to access the testing project, testing instructions, and to get in touch with the project team. Deliverables - Create profile on testing platform - Complete 4-5 hour localization testing - Potential for functional testing
10 days ago0 proposalsRemoteLegal Practice Assistant & Travel Coordinator
Seeking a reliable Legal Practice Assistant / Travel Coordinator on a freelance basis. The role involves responding to client messages and emails, assisting with travel arrangements, and communicating professionally with both new and existing clients in a legal context. Key responsibilities include organizing and tracking client communications, supporting the coordination of meetings and legal-related travel, and helping maintain a structured workflow that aligns with professional legal standards. The ideal assistant should be detail-oriented, discreet, and comfortable working within a legal services environment.
13 days ago16 proposalsRemoteI need help finalizing a professional branding and logo
I need a designer who can take my vision of my dream logo and make it even better and more professional. My business is Root and Rise Therapeutic Services, LLC. I am branching away from a 9 year job to start my own private practice in my home and also plan to use my knowledge to do consultation and training. I specialize in working with females who have experienced complex trauma, specifically in sex trafficking. Tagline - "Heal. Strengthen. Rise." Phrase - "Where healing takes root and hope begins to rise." Another logo I like is "Find your roots. Rise again." I want a logo that's timeless, simple, but makes a statement/stands out/rises above other business logos. I like neutral colors and green for color scheme. I'd like a small logo and a larger logo so that I can use them for different things, but that they work together/are uniform.
9 days ago26 proposalsRemoteAndroid Employee Activity Keylogger
I need a discreet Android application that records employee device activity for compliance purposes. The app must log every keystroke, track websites visited in any browser, and chronicle foreground app usage with accurate timestamps. At user-defined intervals these three data streams should be consolidated into a clear report and sent automatically to a chosen email address. The service has to survive reboots, remain hidden from casual discovery, and run smoothly on Android 9 through 14 without demanding root access. Battery and data consumption should be minimal. A single first-run screen where I can enter SMTP credentials, reporting frequency, and perhaps an optional keyword filter is sufficient—after that, the interface can vanish. Deliverables • Release-ready APK plus fully commented source code • Straightforward setup guide suitable for a non-technical manager • README detailing the permissions used and collection methods Acceptance criteria • Keystroke, website, and app-usage logs arrive via email on schedule with correct timestamps • No visible notifications or icons after initial configuration • Service restarts automatically after a reboot or update
16 days ago8 proposalsRemoteGoogle Maps Optimization Expert Needed (GMB/Local SEO)
We’re looking for an experienced Google Maps / Google Business Profile (GBP) Optimization specialist to improve our local ranking, visibility, and lead generation through Google Maps. The goal is to optimize our Google Business Profile fully, fix any current issues, and implement a strong strategy to help us rank higher in local searches. Objectives / Expected Outcome Improve ranking in Google Maps Pack (Top 3 results) Increase profile visibility, calls, direction requests, and website clicks Optimize GBP for targeted local keywords and service areas Ensure the profile follows Google guidelines (safe + sustainable strategy)
13 days ago25 proposalsRemoteModern UI/UX Design for responsive design website and APP
I need a professional UI/UX designer for my website. The website should be modern, clean, and user-friendly. Pages required: - Home - About - Services - Contact The design should be responsive for mobile and desktop. I will prefer someone who can share previous UI/UX work.
a month ago34 proposalsRemoteSecurity Tester / Penetration Tester (MVP Platform)
We are seeking a practical, detail-oriented security tester to conduct a structured penetration testing and security assessment of our early-stage platform. This is an MVP and early-access engagement, not a formal certification audit. The goal is to identify and remediate material security risks using recognised methodologies and free/open-source tools, ahead of broader public and enterprise pilots. This role is ideal for an experienced independent tester who understands startup constraints and can deliver real security value without unnecessary overhead. Scope of Work The engagement includes security testing of: • Public web application • Backend APIs • Authentication and authorisation flows • API key usage and access controls • Admin or privileged interfaces • Application-related infrastructure exposure Out of scope: • Third-party services • Denial-of-service testing • Social engineering • Formal certification (ISO, SOC, etc.) Required Standards and Approach Testing must align with: • OWASP Top 10 (Web Application) • OWASP API Security Top 10 Manual testing and validation are required. Automated scanning alone is not sufficient. Tools (Free / Open Source) You are expected to use some or all of the following: • OWASP ZAP • Burp Suite Community Edition • Postman • Snyk (free tier) or Trivy • Nmap • SSL Labs Server Test You may propose additional free tools where appropriate. Deliverables You must provide a written security assessment report that includes: • Executive summary • Scope and methodology • Findings with severity ratings (Critical, High, Medium, Low) • Evidence and reproduction steps • Practical remediation guidance • Tool-generated reports (where applicable) • Clear statement that this is a non-certified assessment Clear, professional documentation is essential.
8 days ago22 proposalsRemoteopportunity
UK insurance dispute (motor insurance)
Looking for UK based legal professional or claims specialist to assist on a No Win No Fee basis with an insurance dispute against "esure insurance limited" My motor insurance policy was voided to inception after a vehicle theft claim."esure" alleged a misrepresentation regarding vehicle ownership.The vehicle was owned by my Ltd company, of I am the solo director and sole user.The Financial Ombudsman Service has issued decision not in my favour.However I have obtained new material evidence that contradicts a key part of "esure's defence.Also "esure" delayed refunding the policy premium, only acting after FOS intervention.What I need:Seeking help with, reviewing my case and evidence.Potentially pursuing.Representation on a No Win No Fee or success fee based arrangement.Key points:clear FOS emails available,insurer chat transcript, strong arguments regarding lack of transparency and inconsistent underwriting practice.
8 days ago1 proposalRemoteopportunity
I need a website for a company
Veritas Motor Group is a London-based automotive group launching with core services in accident management, vehicle hire, salvage, and repair coordination. We require a professional, modern, high-credibility website to establish brand trust, convert leads, and support 24/7 claim intake. Deliverables Required: Fully responsive website (desktop + mobile) 6–8 core pages, including: Home About Us Accident Management Vehicle Hire Salvage & Repair Contact / Claim Form Simple CMS for content updates (WordPress or Webflow preferred) Strong call-to-action placement Integrated enquiry/claim form with email notifications Click-to-call buttons for mobile visitors Cookie + privacy notice setup Style & Visual Direction: Law-firm grade professionalism Clean, modern, minimal Black/white/charcoal palette with one smart accent colour Trust-first design (no gimmicks, no cartoon icons) Functionality Requirements: Claim enquiry form + validation Optional live chat plugin integration Google Analytics + conversion tracking Fast loading, SEO-friendly structure Ability to add borough-specific landing pages later Nice-to-have (not essential): Quote/claim intake automation to CRM Blog/resources page Hosting/DNS support Budget Range: Flexible based on capability and quality — seeking experienced devs, not entry-level. Must Haves in Proposal: Portfolio of similar corporate/insurance/automotive sites Design examples that match the tone Timeline + milestone breakdown Post-launch support options Tone We’re Looking For: Serious, credible, professional — closer to a legal or financial services firm than a car dealer.
11 days ago103 proposalsRemoteUK-Based Local SEO & Lead Generation Consultant (Small Business)
We are a UK-based digital services company (Hitratech Solutions Ltd) looking for a UK-based SEO consultant to help generate real enquiries, not just traffic. This is not a generic SEO role. The primary goal is lead generation. Important: This is a monthly, ongoing engagement (retainer-style). The listed fixed price represents one month of work, with an initial 3-month test period. This is not a one-off SEO task or audit.
23 days ago35 proposalsRemoteFTC Funeral Rule CE Course Design for Thinkific
Project Description I am seeking an experienced e-learning / course designer to professionally design a self-study continuing education (CE) course for licensed funeral professionals. The course content is fully written and finalized. This project is design-only, not content creation. Course Overview Course Title: FTC Funeral Rule Compliance (16 CFR Part 453) – 2026 Update Format: Self-Study, Non-Proctored Platform: Thinkific Credit Hours: 2.0 CE Audience: Licensed Funeral Directors, Embalmers, Apprentices, Funeral Service Staff
19 days ago14 proposalsRemoteB2B Lead Gen. & Appointment Setting Clients (English Fluent)
We are a US-based LLC providing digital marketing services to small businesses. We are looking for a motivated freelancer to help us grow our client base in the US by: Researching and identifying potential small business clients Reaching out via email or LinkedIn using a provided script Scheduling appointments or calls with interested leads Supporting the sales process and tracking all outreach activity Requirements: Fluent English (written and spoken) Experience in B2B sales or lead generation for US clients Reliable, self-motivated, and able to work independently Comfortable working remotely and reporting progress regularly Project Type: Remote work Hourly or fixed weekly schedule (negotiable) Initial estimated hours: 10–20 hours/week We will provide: Scripts for outreach messages Template for tracking leads and calls Instructions for following up and reporting Goal: Generate qualified leads and schedule calls to help grow our US-based digital marketing business.
10 days ago20 proposalsRemote