Customer Service Projects

Canva Designer Needed: LinkedIn Template Package

Seeking an experienced Canva designer to expand our LinkedIn template library with a cohesive, reusable system aligned to our brand guidelines. Deliverables: 3 carousel templates, 2 quote graphics, 2 statistics/data graphics, and 2 blog/whitepaper share templates. Requirements: clean, modern B2B aesthetic suitable for thought leadership, webinars, podcasts and customer stories; fully editable and mobile-friendly LinkedIn format; consistent visual language and easy for non-designers to update. Brand assets provided. Please include LinkedIn/B2B design samples, Canva template examples and revision policy.

opportunity

Need Submission to the UK Financial Ombudsman Reviewed

I’m a company director preparing a Financial Ombudsman Service complaint against a UK bank. It concerns an authorised push payment (APP) property investment scam that appears to have operated as a Ponzi scheme, and the claim is within the FOS award limit. The bank declined reimbursement under the CRM Code, calling it a civil dispute. Since then the recipient company’s director has been made bankrupt, the company is in compulsory liquidation, and there is an ongoing police investigation. I have a near-final supporting statement (about 13 pages) with a chronology, an evidence index and references to relevant ombudsman decisions. I’m looking for a qualified professional to: Review the statement for legal accuracy, strength of argument and anything that could undermine credibility. Advise on a few specific points, including how to present my wider involvement with the parties, co-investor funds that went through my company, and how much underlying evidence to disclose. Suggest edits or provide a marked-up version. This is a review only. I will submit the complaint myself. The referral deadline is late November, so I need the review completed within 7 to 10 days. Please include in your proposal: your qualification and SRA number (or equivalent) your experience with APP fraud, CRM Code or FOS banking complaints, including outcomes if you can share them your fixed fee and turnaround time confirmation that you will treat all material as confidential No claims management companies or no-win-no-fee arrangements, please.

UK solicitor to check a privacy policy, terms and cookie notice

We have built a web app (with iPhone and Android apps to follow) for parents in the UK. It helps them keep their own records about their children: incidents, school and social care letters, appointments, and what to do if a child goes missing. It is run by a UK Ltd small company in UK. Parents are 18 or over, and children don't have accounts. All data is stored in London. This is a new project and my budget is low. What we need A UK-qualified solicitor, regulated by the Solicitors Regulation Authority (SRA), to review three documents we have already drafted in plain English: - Privacy policy (16 pages) - Terms of use (6 pages) - Cookie notice (3 pages) About 24 points are already marked with yellow "Solicitor to check" tags, so you can see exactly where we need your view. The main areas are: - UK GDPR and the Data Protection Act 2018: the lawful basis for special category data about children and other people that parents record (Article 9(2)(a) and Schedule 1 paragraphs 18 and 29), and whether we need an appropriate policy document. - International transfers for our service providers - Retention periods, and how we answer data requests. - Consumer law for a monthly or yearly subscription: the 14-day cancellation right for digital services, renewal wording, notice periods, limitation of liability, and VAT wording. - UK-only eligibility, governing law, and Scottish and Northern Irish consumers. - PECR: our cookie notice, and our email marketing consent. - A short check that our warning about family court documents is right for England and Wales. What we'd like back - Tracked changes or comments on the three documents. - A short list of anything we must fix before launch, kept separate from things that are nice to have. - A short draft of the appropriate policy document, if you think we need one. Please quote for this separately. - Please include in your proposal - Your SRA number, or your firm's name, and confirmation that you hold professional indemnity insurance. - A fixed price for the review, and how quickly you can turn it around. Any experience with apps, UK GDPR, or children's or sensitive data. We'll share the documents once you've been hired. They are a draft, and confidential until we launch.

Google Ads Specialist Needed for Ongoing Management

I am looking for an experienced Google Ads specialist to help me set up and manage Google Ads campaigns for my clients, initially focusing on plumbers and heating engineers in the UK. I am building a lead-generation agency and want to work with a reliable freelancer on an ongoing basis as I bring in new clients. I intend to offer different service tiers to my clients, with different levels of Google Ads management and support. I would like to discuss these tiers with the successful freelancer and agree on what each tier should include, along with the associated costs. What I need you to do: * Set up Google Search campaigns for local plumbing and heating businesses. * Conduct keyword research and identify high-intent search terms. * Write compelling Google Ads designed to generate phone calls and enquiry forms. * Set up location targeting, budgets, bidding strategies and negative keywords. * Set up conversion tracking for phone calls and website enquiry forms. * Optimise campaigns regularly to improve performance and reduce wasted ad spend. * Provide clear monthly reports showing clicks, leads and cost per lead. * Advise on campaign improvements where necessary. Some clients will have their own websites, while others may use landing pages I create using Lovable. Experience setting up conversion tracking on landing pages is therefore important. What I am looking for: * Proven experience managing Google Ads campaigns for local service businesses. * Ideally, experience working with plumbers, heating engineers or other trades. * Good understanding of lead generation and conversion tracking. * Someone who can manage campaigns independently and communicate clearly. * A freelancer interested in a long-term working relationship as my agency grows. Please include in your proposal: 1. Your experience with Google Ads, particularly for trades or local businesses. 2. Examples of campaigns you have managed and the results achieved, if available. 3. What is included in your monthly management service. 4. Your price for setting up and managing one client’s campaign. 5. Whether you can set up call and form conversion tracking. 6. How often you optimise campaigns and provide reports. 7. Whether you would be happy to discuss different service tiers and help me decide what should be included in each. Initially, I expect to start with a small number of clients, with the potential for regular ongoing work as the agency grows. I am looking for someone dependable who can deliver quality work and build a long-term relationship with me.

Appointment Maker required

My Personal Assistant is now too busy for this so I am seeking a 'replacement' !! We are a business immigration support specialist provideing services to immigration solicitors. My personal assistant has been making direct appointments for me We have a target list of solicitors and they have been slowly working through the list, finding the correct contact, speaking to them and creating appointments for me. As a fallback, speaking with the decision maker, gaining permission to send info which I then follow up with the decision maker directly The datasheet will need updating as you work through it in our 'house style'. We aren't after someone to make 100s of follow on calls simply speeding through a database !! we have a system that works and im seeking a ' caller with personality' who can fit into this I need to find someone who can make successful calls but not in a hard sales manner. They need to have a natural style which personalises the call, positions the company and positions me as the ideal person to have a call with (This approach can be explained a bit better when i find the right potential people) This is ongoing but part time so only a few hours a week needed at first as we trial this (might just be 3 hours might just be a day) Im looking for someone who can fit into our team or who has a team member who can work in this way and has the bubbly/friendly personality that i am after (they will need to act as my P A on the call, introducing me, telling a few things about me and why I'm a good choice/safe pair of hands) This will start next week I need to know you can be successful in a non-hard-sales environment and comfortable with such an approach as described briefly above. This will be ongoing and grow I need to know your per hour or per day rate and availability: Budget indicator is only a guide as this is permanent part time and therefore flexible. Dont price yourself out with an estimate . Budget is not total budget There are others here who need this service also ...

Global IT & Marketing Sales

I run an established agency that delivers end-to-end IT solutions and full-stack marketing services. Delivery capacity is in place; what I now need is a hunter-style salesperson who can keep that capacity busy. You may target any client size—small business, mid-market or large enterprise—and you are free to work across regions: North America, Europe, Asia-Pacific or anywhere else you have reach. Sector is equally open; whether it’s technology, healthcare, finance or another vertical, if you can uncover a need that fits our catalogue, I will support you. Preferred approach is yours to choose: cold prospecting, account-based outreach, channel partnerships, events—whichever method plays to your strengths—as long as it results in signed projects for services such as custom software development, managed IT, cloud migration, digital marketing, performance ads and branding. Deliverables I will track • A qualified pipeline with clear next steps • Weekly activity and progress summaries • Closed deals with agreed scope we can onboard immediately Commission rates, bonus tiers and payment schedules are open for discussion; I want a structure that rewards performance and scales with volume. If you have the network and the drive to bring in new business, let’s start talking today.

opportunity

Develop an android, IOS App for my Food Business

Please do not apply if you have not built and delivered this type of app before. We are looking for an experienced mobile developer to build a professional iOS and Android ordering app for our food business. Customers should be able to browse the menu, view prices and images, add items to a basket, submit orders, and receive order-status notifications. The app will require a secure backend/API, database, admin panel, customer order management, push notifications, and reliable handling of failed or duplicate requests. We expect clean architecture, secure authentication, proper validation, production-ready deployment, and support with Apple App Store and Google Play submission. I have attached a technical requirements document outlining the proposed functionality and technical expectations.

opportunity

Short-form video editor, ongoing monthly, for UK salon marketing

WHAT THIS IS I run a UK marketing service for salons and barbershops. We make short vertical videos for our clients' social media and Google Business profiles. This is ongoing monthly work, not a one-off project. I am looking for one editor to work with for the long term. THE WORK 20 to 30 second vertical videos, 1080x1920, made from photos and clips I supply. 36 hour turnaround per video. RATE GBP 250 a month, ongoing WHAT I EXPECT - If an asset is missing or will not work, you tell me. You never substitute something that looks close. - You have opinions about what makes a short video work, and you can explain them. THIS IS NOT FOR YOU IF - You find repetition unbearable. This is 30 or more videos a month, most of them variations on templates you built. - You go quiet when something goes wrong. A late warning is fine. A silent missed deadline is not. WHAT I NEED IN YOUR PROPOSAL Three things. I read proposals that have all three. 1. Links to two or three vertical short-form videos you made yourself. Not a company showreel you were part of. 2. What you edit in, and what your power and internet situation is. Be honest. 3. Send me one short-form video you think is EXCELLENT and one you think is POOR, with two sentences on each saying why. They can be anyone's work, including your own. Question 3 is the one I read most carefully. There is no right answer. I want to know what you notice. Proposals that skip it will not be read, and a generic template reply tells me nothing about you. NEXT STEP Shortlisted candidates get a short paid task: one 20 to 30 second video to a real brief for a real client. Paid on delivery whatever the outcome, and the video is yours to keep. Then a 30 minute call where you present it.

pre-funded

I need an appointment setter - must be experienced in B2B

Experienced B2B appointment setter wanted for a part-time role with potential to become full-time based on performance. Join a leadership development platform supporting team leaders in service businesses such as contact centres, client support and telesales. You will secure meetings with decision-makers across UK businesses to pitch a risk-free three-month single-team pilot. Native English required. Provide your rate per set appointment or hourly fee. Proven B2B calling experience and strong communication skills essential. Initial project for a set budget but work will be ongoing if successful.

Cold Caller / Sales Development Representative

About Monkedia Monkedia is a performance marketing agency that helps direct-to-consumer and ecommerce brands grow through paid digital advertising, creative strategy, web development, and email marketing. We work with brands that care about revenue, not vanity metrics. Our work is measured in outcomes such as ROAS, MER, CAC, AOV, and profitable growth. About the Role This role is responsible for creating qualified sales conversations for Monkedia. You will work both cold Apollo lists and warm lists made up of prior inquiries, referrals, past conversations, event contacts, and other prospects who already have some connection to the agency. You will be the first meaningful human interaction many prospects have with Monkedia. Your job is not to pressure people into a generic agency pitch. Your job is to understand the business, identify whether there is a real fit, communicate our value clearly, and create qualified opportunities for the person responsible for closing the deal. The strongest person in this role understands the world our prospects operate in. You can speak credibly with ecommerce founders, marketing leaders, and operators about customer acquisition, paid media, creative fatigue, landing pages, tracking, offers, and the pressure to make advertising produce profitable revenue. What You Own Build and work daily prospecting workflows across Apollo cold lists and Monkedia warm lists. Research accounts and contacts before outreach so messaging is relevant to the company, category, growth stage, offer, and likely marketing challenges. Make outbound calls and conduct structured follow-up by email, SMS, LinkedIn, or other approved channels. Respond quickly and thoughtfully to warm leads, referrals, inbound inquiries, and prospects who re-engage with Monkedia. Use discovery questions to understand the prospect's business model, customer, current acquisition mix, paid-media spend, goals, constraints, and urgency. Explain Monkedia's capabilities in plain language, including paid acquisition on Meta and Google, direct-response creative, landing-page and web development, email marketing, and ecommerce growth strategy. Qualify opportunities against agreed criteria and book high-quality discovery calls for the closer or strategy team. Maintain complete and accurate CRM records, including activity, contact status, qualification notes, next steps, and follow-up dates. Test hooks, talk tracks, offers, and objection-handling approaches, then document what is producing conversations and what is not. Deliver a clear weekly view of activity, connection rates, qualified opportunities, meetings booked, show rates, and pipeline contribution. What We Are Looking For 1+ year of experience in cold calling, appointment setting, SDR, BDR, inside sales, or a similar prospecting role. Demonstrated comfort making a high volume of outbound calls and following up consistently without needing to be chased. Experience working from a structured lead list or sales engagement platform. Apollo experience is strongly preferred. Strong verbal and written communication. You can sound natural, direct, curious, and professional rather than scripted or aggressive. Working knowledge of ecommerce and direct-response marketing, including DTC brands, customer acquisition, paid social, Google Ads, creative, landing pages, conversion rates, and email. Ability to understand and explain the difference between generating traffic and generating profitable revenue. Comfort speaking with founders, CMOs, heads of marketing, and other senior decision-makers. Strong listening and qualification skills. You do not confuse a friendly conversation with a qualified opportunity. Reliable organization and follow-through across cold and warm lead pipelines. Meaningful overlap with U.S. working hours.

Shopify Store Sales UK & Affiliate Opportunity

UK Marketing & Sales Promotion for New Online Retail Store I am looking for an experienced UK digital marketer/e-commerce promoter to help launch and grow a newly opened online retail store. The store offers a growing range of affordable consumer products including toys, gifts, homeware, baby products, bags, travel products, seasonal/Christmas items and licensed character merchandise. My priority is very simple: I want genuine UK customers and sales — not meaningless traffic numbers. I am looking for someone who understands e-commerce and can put a newly launched store in front of the right UK audiences, particularly bargain hunters, parents, families and Christmas shoppers. What I’m Looking For The work could include: * Promoting the store to UK audiences only * Facebook and Instagram promotion * Promotion in relevant Facebook groups and communities where permitted * Reaching bargain hunters, parents, families and Christmas shoppers * Identifying products/offers most likely to generate interest and sales * Driving genuine website traffic, add-to-carts and conversions * Recruiting suitable UK affiliates and influencers * Developing an initial launch and customer-acquisition strategy * Providing clear reporting so I can see where traffic and sales originate ⭐ An Extra Opportunity for Someone Who Can Actually Generate Sales The store has its own affiliate programme paying 10% commission on qualifying referred sales. This isn’t being offered instead of payment for the PPH project. However, if you work on the campaign and can prove that you are capable of generating genuine sales, I would be very happy to invite you to join the affiliate programme as an additional ongoing opportunity. You would receive your own tracked affiliate link and earn: 10% commission on qualifying sales generated through your referral link. So I’m particularly interested in marketers who are confident in their ability to sell, rather than simply deliver impressions, followers or large traffic numbers. There could therefore be an opportunity to build a longer-term relationship with marketers who perform well. Quality Traffic Only I am looking for real human UK audiences and ethical marketing methods only. No bots, automated traffic, click farms, fake engagement, spam or misleading advertising. I’d rather have 500 targeted UK shoppers who are genuinely interested in our products than 10,000 visitors who will never buy anything. Please Include in Your Proposal 1. What you would do to promote a newly launched online store. 2. Which platforms/channels you would use. 3. How you would target UK customers specifically. 4. Examples of previous e-commerce work and results. 5. What you could realistically achieve within my budget. 6. Whether additional advertising spend would be required. 7. How you would measure and report traffic, conversions and sales. 8. Whether you have experience recruiting affiliates/influencers. 9. Whether you would be interested in the 10% affiliate opportunity if you can demonstrate that you generate sales. Please don’t send a generic social-media-management proposal. I’m particularly interested in people who understand e-commerce, customer acquisition and converting traffic into paying customers. The store name and website will be provided to shortlisted freelancers.

Migrate React Website, Booking Platform & Mobile Web App

---Please provide a quote based on experience.--- We are looking for an experienced developer or small development company to migrate our existing Kapture website, booking platform and connected mobile web app to private hosting owned by our business. Kapture provides property photography and media services. We have already developed the design and core workflows and can provide the source code, database schemas, branded assets and a detailed technical handover pack. We want a cost-effective migration that preserves the existing design and functionality, with the necessary work to make the system reliable and maintainable. The project covers: - **Public website and CMS:** Move the website, editable content, galleries and uploaded files while preserving the current branding. - **Booking platform:** Migrate bookings, clients, photographers, calendars, assignments, media delivery records and existing administrative functions. - **Client and photographer app:** Preserve the connected mobile web experience on iPhone and Android, including bookings, daily schedules, shoot details, status updates and the existing live-location feature. - **Login and permissions:** Replace the current hosting-dependent login with secure authentication and appropriate access for administrators, clients and photographers. - **Email setup:** Configure and test existing transactional emails through Microsoft 365, including booking confirmations, shoot completion and media delivery. Preserve the current controls that keep client emails disabled during testing. - **Push notifications:** Complete and test alerts for “photographer on the way”, “shoot complete” and photographer schedule confirmation. Admin marks a schedule complete, the photographer receives a notification and confirms it in the app. - **Deployment and handover:** Set up staging and production environments, HTTPS, backups, monitoring, reliable background notification processing and clear maintenance instructions. The existing code uses React, TypeScript, an Expo-based mobile app and Cloudflare-backed database and file storage. Please demonstrate relevant experience with application migrations, authentication, SQL, Microsoft Graph and browser push notifications. The initial scope is the website, platform and browser-based app. Native App Store and Google Play releases, continuous background tracking and driving ETAs can be quoted separately. Please include in your proposal: 1. Examples of similar migrations or booking systems you have delivered. 2. Who will carry out the work and their relevant experience. 3. Your proposed approach, estimated timeline and fixed-price milestones. 4. The cost of an initial technical review before confirming the full migration price. 5. Expected hosting costs and support after launch. Hosting, source code and service accounts must remain under our ownership. We will provide the specification to suitable candidates and share the source pack with shortlisted developers. ---Please provide a quote based on experience.---

opportunity

Linnworks/Shopify Specialist-Catalogue Completion & Integration

We are Cybist, a UK supplier of refurbished computers, workstations and audio visual equipment. Historically, we have sold primarily through Amazon and are now completing our Shopify catalogue. Our recent Amazon export contained approximately 1,080 active seller SKUs. Substantial product information already exists in Linnworks, but its completeness and consistency vary. An earlier assessment identified approximately 450 SKUs requiring attention for Shopify. Following substantial work, the latest provisional reconciliation identifies 167 active Amazon SKUs without an exact published Shopify match. This includes drafts, archived products and possible alternative SKU mappings—not necessarily 167 new product pages. Some transferred listings also have incomplete or unsuitable image galleries. We require a highly experienced freelancer or agency to take ownership of the remaining work and carry it through to verified completion. Project scope Establish Linnworks as the authoritative source for product descriptions, specifications, condition/grade information and approved image galleries. Reconcile active Amazon offers, Linnworks records and Shopify variants, identifying genuine omissions, duplicates and mapping discrepancies. Complete or correct the relevant Shopify listings, preserving existing valid content, images and URLs wherever possible. Check condition accuracy carefully: refurbished/renewed products must not be incorrectly presented as new. Review images for completeness, professionalism and correct model identification. Verify SKU/channel mappings, stock-source settings, inventory tracking and overselling controls, including relevant Amazon FBA stock. Demonstrate that genuine Linnworks stock updates reach the correct Shopify variants and that customer-facing availability is accurate. Delivery and acceptance We propose four agreed stages: Audit: confirmed scope, discrepancy list and prioritised completion plan. Master data: corrected and completed Linnworks content and galleries. Shopify completion: missing listings/variants added and existing issues corrected. Verification and handover: documented stock-sync checks, live storefront checks and a clear maintenance procedure. Please distinguish verified results from assumptions and report any unresolved exceptions. Changes must be controlled and recoverable, with no wholesale deletion or rebuilding without approval. Please include in your proposal Relevant Linnworks, Shopify and Amazon project examples. Your proposed method, required access and approach to protecting existing listings. Timescales, milestones and who will perform the work. Your price, including any discovery stage, assumptions and exclusions. Your post-completion support arrangements. We are seeking practical catalogue and integration expertise—not simply Shopify design work.

Direct response home page and website is needed, 6 pages, SEO

Hello, I need a website with a direct response landing page, whicg is a home page. Domain: TarotCure.com Theme: Licennsed DIvi 4 or 5, your choice, so as Divi thene.page builder Please do not email me that you want to use some other theme with Elementor becase no Elementor or other themes are allowed no matter what. Payment method: PayPal Plugins that will be installed: WooCommerce, Divi Builder, Brevo and some others depending on the needs. It must be easy to edit in case I need to change something and I have some web design skills. NO AI You must have copywriting and a great design skills to take this project Hosting: FastComet This is a psychic websiite because I love reading Tarot cards. Basically, I want to be selling 3 kinds of Tarot spreads: 1. Card reading for $80.00 which covers information for a week 2. 3 card readings which covers information for 3 weeks to a month 3. 10 card reading which covers information for a month and beyond, up to 3 months Questions will be about love, money, protectionm truth, investigations - you name it. Whatever the client wants! So, here is a deal: I am a guy but I want hero image of the website to be a very cute blonde, young looking girl that does not look like a witch and has extremely sexy looks in her eyes. She can be a Tarot reader or reading Tarot cards as being a customer. I need this picture to be very sexy. As a direct response copywriter, you need to make sure people buy packages. Later, on the home page, you will build a very powerful newsletter subscruption with 2 free gifts: 10 Conjurations Against All Your Life Problems and Before Ordering Magick Guide You must definitely describe superbly well why people will give their email address and a name in exchange for these gifts. And then, you will also put my eBook that I wrote for sale called A Prayer That Always Works I will also provide you my photos so you can pick which ones to chosse and which ones not to choose. I don't want this website to look scammy like it is not a real person. Other pages: About Me - you will have to write a powerful About Me page Contact: You will have to create a powerful contact page and make sure that everything is working Newsletter: You will have to create a powerful newsletter page Store: this is where you put my Tarot Readings in place so people can order. There will be three products. Blog: You will have to create 1 blog post on "benefits of getting a Tarot reading" and that's why I pay extra (included in PPH price). All website must be SEO and Schema optimized to the BEST of the ability. You have to understand that every page is a sales page on this website and a direct sales page. This is how you build it. RULES: - Ask all questions BEFORE the bidding - No unlicensed images are allowed (or any content) - Project completion time: 5 days after your bid is accepted and log in credentials are ossued - You cannot up the price for this project NO MATTER WHAT - Due to the nature of this project and direct response copywriting, you MUST BE A NATIVE ENGLISH SPEAKER The goal is RESULTS, not design, not getting project done. The goal is ME GETTING RESULTS. If I see that you can deliver, I will hire you for my Marketing Agency if you want to or I will be giving you projects for % if you want to. Please understand that in direct marketing, there is no "nice" or "mean". It's sales. If you plan to just "deliver me a website", please skip this offer, If you will deliver me direct-response, visible, measurable results - please accept this project and you will love what's coming. Map of the website must be uploaded in Google. If you have ideas, you can always contact me and I would love to know about them! Mayve we will come up with something very truly amazig! Thank you very much for your time!

Systems Engineer - Axway MFT && US Timezone

Core Responsibilities: * Support Linux servers, storage, enterprise infrastructure, and related environments both on-premises and in cloud. • Administer and troubleshoot network, storage, server, application, and system issues. * Support Axway MFT / Secure Transport and related on-premise and in-cloud environments. * Support secure, application-agnostic bulk file and data transfer solutions for structured, unstructured, and large-volume enterprise data exchanges across heterogeneous systems and external partners. * Assist with Symantec DLP and SPE-related activities. * Coordinate tasks with internal teams, customers, and third-party vendors; track work items and follow up to ensure completion. * Prepare technical documentation, procedures, runbooks, instructions, and support materials; train support staff and users as needed. * Support short-term and long-term planning, proactive issue prevention, market research, preliminary cost estimation, modernization, alternative solution assessment, and migration planning. * Provide continuity and technical support coverage when technical leadership is unavailable. OS: * Experience in deploying, support and knowledge of Rocky Linux (8.9 and 9.x); and Windows OS 2022. * 5+ years experience with Linux administration and enterprise servers, networks, and systems. AWS Cloud Essential: * 3+ years experience in cloud environments and working knowledge with AWS services like EC2, S3, IAM, CloudWatch, CloudTrail, Terraform, GitLab, ARM, AWF, ACM, EFS, S3, Transit Gateway. * Understanding of cloud networking (VCP, AZ, Security Groups, ALB, NLB). * Infrastructure as Code (IaC) using Terraform, CloudFormation or AWS CDK. * Exposure to AWS security best practices and hands-on experience with AWS CLI and Management Console. * Amazon Relational Database Services, AWS Aurora PostgreSQL, AWS MySQL, and Amazon RDS on Oracle. Axway Secure Transport / MFT Fundamentals: * 5+ years experience with managed file transfer solutions, including enterprise bulk file/data transfer patterns supporting multiple business systems and external partners. * Understanding of secure file transfer protocols (SFTP, FTPS, HTTPS, SSL). * Familiar with Axway ST set up, configuration, troubleshooting, and integration with authentication systems (LDAP, AD, OKTA, 2-Factor Auth). * Awareness of SSL/TLS encryption and certification management and familiarity with Axway Sentinel. * Experience supporting automated, secure, scalable, reliable, and high-volume enterprise transfer workflows is preferred. Cybersecurity / Access / Data Protection: • 5+ years knowledge of cybersecurity tools and practices. * Familiar with data encryption (Data in Use, Data at Rest, Data in Motion). * Authentication such as OKTA and Netskope remote access. * Experience with Symantec DLP and SPE is preferred. Scripting / DevOps / Troubleshooting: * Basic understanding of scripting (Python, Bash, PowerShell) for automation. * Familiarity with version control systems such as Git/Maintainer. * Basic troubleshooting skills for system and network issues.

System Engineer - US Timezone

Core Responsibilities: * Support Linux servers, storage, enterprise infrastructure, and related environments both on-premises and in cloud. • Administer and troubleshoot network, storage, server, application, and system issues. * Support Axway MFT / Secure Transport and related on-premise and in-cloud environments. * Support secure, application-agnostic bulk file and data transfer solutions for structured, unstructured, and large-volume enterprise data exchanges across heterogeneous systems and external partners. * Assist with Symantec DLP and SPE-related activities. * Coordinate tasks with internal teams, customers, and third-party vendors; track work items and follow up to ensure completion. * Prepare technical documentation, procedures, runbooks, instructions, and support materials; train support staff and users as needed. * Support short-term and long-term planning, proactive issue prevention, market research, preliminary cost estimation, modernization, alternative solution assessment, and migration planning. * Provide continuity and technical support coverage when technical leadership is unavailable. OS: * Experience in deploying, support and knowledge of Rocky Linux (8.9 and 9.x); and Windows OS 2022. * 5+ years experience with Linux administration and enterprise servers, networks, and systems. AWS Cloud Essential: * 3+ years experience in cloud environments and working knowledge with AWS services like EC2, S3, IAM, CloudWatch, CloudTrail, Terraform, GitLab, ARM, AWF, ACM, EFS, S3, Transit Gateway. * Understanding of cloud networking (VCP, AZ, Security Groups, ALB, NLB). * Infrastructure as Code (IaC) using Terraform, CloudFormation or AWS CDK. * Exposure to AWS security best practices and hands-on experience with AWS CLI and Management Console. * Amazon Relational Database Services, AWS Aurora PostgreSQL, AWS MySQL, and Amazon RDS on Oracle. Axway Secure Transport / MFT Fundamentals: * 5+ years experience with managed file transfer solutions, including enterprise bulk file/data transfer patterns supporting multiple business systems and external partners. * Understanding of secure file transfer protocols (SFTP, FTPS, HTTPS, SSL). * Familiar with Axway ST set up, configuration, troubleshooting, and integration with authentication systems (LDAP, AD, OKTA, 2-Factor Auth). * Awareness of SSL/TLS encryption and certification management and familiarity with Axway Sentinel. * Experience supporting automated, secure, scalable, reliable, and high-volume enterprise transfer workflows is preferred. Cybersecurity / Access / Data Protection: • 5+ years knowledge of cybersecurity tools and practices. * Familiar with data encryption (Data in Use, Data at Rest, Data in Motion). * Authentication such as OKTA and Netskope remote access. * Experience with Symantec DLP and SPE is preferred. Scripting / DevOps / Troubleshooting: * Basic understanding of scripting (Python, Bash, PowerShell) for automation. * Familiarity with version control systems such as Git/Maintainer. * Basic troubleshooting skills for system and network issues.

UK Based Virtual Assistant

My business is in need of a driven and passionate freelancer to assist on various stages of our sales pipeline for one of the largest nursery groups in the UK. Every single application will be checked manually so if you feel you are relevant please apply and don't be discouraged. NOTE: We are strictly looking for UK based freelancers. Activities will include but are not restricted to; REQUIREMENT: • Communicating with inbound enquiries via live chat, web form, email and phone and booking tours for these enquires at our nurseries. • Following up with enquiries that we were not able to reach at initial contact – often using creative methods and utilise the full spectrum of channels – phone, email, SMS, Whatsapp etc • Following up with enquiries after their tour to understand their experience and next steps and facilitating this. • Calling our historic open/lost deals to present them with specific offerings (open day visit, discounted fees, one time offers etc) • Conducting market research calls across our deals to learn more about how they found out about us and why they decided to engage with us at the enquiry, tour and enrolment stages. Importantly: this is not a cold calling role. You will only be engaging with people that have reached out to us. **ABOUT YOU** We are looking for someone who is: Persevering: you don't give up easily, and you use every available mode of contact to move enquiries through the pipeline. Hard-working: you put in the work needed to achieve the best commercial outcomes. Driven and self-motivated: you set high standards for yourself and push to achieve the best results. Proactive: you use your initiative, constantly looking for ways to do things better, faster and more effectively without needing direct input. Organised and efficient: you can manage a high volume of enquiries at different stages without anything slipping. Detail-focused: you spot errors across many records, put them right, and take pride incomplete, accurate record-keeping. Emotionally intelligent: you are friendly and approachable, and handle a wide range of conversations and situations with ease. Positive: you have a positive and optimistic attitude to life, and work, and carry that through everything you do! **SKILLS AND EXPERIENCE** Essential Proven experience in a customer experience, sales, admissions or enquiry management role with conversion targets Experience managing a pipeline of enquiries or deals in a CRM system An excellent telephone manner and strong written communication skills The ability to prioritise and manage a high volume of enquiries at once Confident using Microsoft Office or Google Workspace

Professional Website Designer & Developer Needed

Looking for a skilled website designer and developer to create a modern, professional website for a growing business. The website should have a strong visual appearance, clear structure, responsive design and an easy-to-use layout that works well across desktop, tablet and mobile. The project will include: - Modern homepage - About section/page - Services section/page - Contact page with enquiry form - Clear navigation and calls to action - Mobile and tablet optimisation - Basic on-page SEO - Image and page-speed optimisation - Social media integration - Final testing and corrections The preferred website should look professional and trustworthy without feeling like a basic template. Good attention to typography, spacing, images and overall presentation is important. Open to WordPress, Wix, Squarespace or another suitable platform depending on the project requirements. Please send a few relevant website examples, your estimated timeline and your fixed price for the complete project.

opportunity

Seeking Senior Full-Stack Developer for Ongoing Project

We are seeking an experienced, highly reliable Senior Full-Stack Developer to partner with us on an ongoing project basis. In this role, you will take full technical ownership of website builds from start to finish—translating design assets into fast, secure, and production-ready web applications. What We Expect: Australian Market Standard Quality: Clean, modular UI/UX, mobile-first responsiveness, ultra-fast loading speeds , and clean, maintainable code structures. Strict On-Time Delivery: Deadlines are firm. You must provide realistic estimates up front and consistently hit agreed-upon delivery schedules without compromise. End-to-End Ownership: Complete setup of Next.js App Router, dynamic layouts, backend form logic, API integration, technical SEO, and production deployment. Core Tech Stack & Requirements: Frontend: Next.js , TypeScript, React, Tailwind CSS. Backend & Integrations: Server Actions, API Routes, Database management (Prisma / Supabase / PostgreSQL), and CRM/email services (SendGrid, Resend, HubSpot, or Webhooks). Performance & SEO: Technical SEO (Metadata API, Open Graph, Sitemaps, Schema), Next/Image optimization, script management, and Core Web Vitals optimization. Deployment: Vercel / AWS CI/CD pipelines linked to structured GitHub repositories. Engagement & Pricing Model: Fixed Price Per Project How to Apply: To be considered, please submit a proposal including: Portfolio / Live Work: 2–3 live Next.js websites you built end-to-end (please specify your exact role in each). Availability: Confirmation of your current weekly capacity and availability for ongoing client projects. Turnaround & Pricing Estimate: Your average turnaround time and estimated price for a standard 5-to-8 page Next.js business website.

UK Appointment Setter – Pay Per Booked Call (Local Businesses)

Arczen is a small UK digital agency based in Swindon. We help local businesses (garages, cafés, trades, salons, shops) with websites, Google reviews, SEO and local ads. We're looking for a UK-based appointment setter to contact local business owners and book them onto a free 15-minute call with us. We handle the sales call – you just book qualified owners into our calendar. WHAT YOU'LL DO - Call UK small businesses from a target list we provide (or that you build with us) - Have a short, friendly conversation about their website / Google presence - Book interested owners into our calendar via a booking link - Log every call in a shared Google Sheet PAY (results-based) - £35 for every qualified call that actually takes place - £75 bonus for every call that turns into a paying client A "qualified call" means ALL of the following: - You spoke to the business owner or decision-maker - They have a clear need (e.g. no website, an outdated website, or few/poor Google reviews) - They said they're interested in improving it and know the call is about our paid services - They are not ruling it out on budget - They booked the call and turned up Calls that don't meet these aren't paid. We'll review each call together, fairly. Starting with a 2-week paid trial. Great setters get ongoing work. The budget shown covers the 2-week trial (up to 5 qualified calls). You're paid per qualified call through PeoplePerHour – book more and we'll increase it. REQUIREMENTS - Based in the UK, fluent/native English, confident on the phone - Experience with cold calling or appointment setting (B2B/small business ideal) - Understand UK calling rules (TPS/CTPS checks) and willing to follow them - Happy to share call recordings or notes so we can improve together TO APPLY, PLEASE TELL US: 1. Your appointment-setting experience and results (calls booked per week) 2. Roughly how many calls you can make per week 3. How you would open a call with a busy garage owner who has no website