Customer Service Projects

UK Phone Answering & Lead Handling (Inbound)

I’m looking for a reliable UK-based (or UK-accented) phone answering professional to handle inbound calls only for an established UK training provider delivering professional compliance and technical courses. This role is enquiry handling, not sales pressure and not payment processing. Callers are typically ringing to ask about course dates, locations, availability, or booking process. Important security note: You will never be required to take payment or credit/debit card details over the phone. All payments are handled via secure payment links or invoicing only. What the role involves Answering inbound calls during agreed hours Handling basic training course enquiries (script and FAQs provided) Confirming course availability and options Collecting accurate caller details (name, company, email, phone, location) Sending a secure payment link or confirming that an invoice will be issued Booking call-backs where required Logging enquiries clearly and accurately What the role does not involve No cold calling No hard selling No handling of card or payment details What I’m looking for Clear, professional UK phone manner Calm, confident communication with tradespeople, facilities managers, and business owners Strong attention to detail when capturing information Reliable availability and consistent call handling Previous phone answering, VA, or customer service experience preferred What I’ll provide Call script and FAQs Clear guidance on when to answer vs escalate Simple enquiry logging process Secure payment link / invoice workflow Additional details Ongoing work (not a one-off task) Call volume is currently modest but increasing Paid per hour or per call — open to sensible proposals Full business details shared after initial screening To apply, please confirm Your availability (days and times) Your experience with phone answering or enquiry handling Whether you’ve worked with training providers, trades, or service-based businesses I’m looking for someone dependable, professional, and security-minded rather than sales-driven.

urgent

I want to build a construction version of the platform below

We are seeking an experienced developer to create a construction-focused platform akin to https://aircounsel.com/uk, specifically tailored for the UK and Middle East construction industries. The platform will incorporate back-office functions facilitated by NotebookLM and will feature services highlighted on our site, mpglabs.ai. Our vision is to establish a sleek, user-friendly platform that enhances industry efficiency. As a development partner, you will earn 5% of the first-year revenues generated by the site, ensuring a mutually beneficial collaboration. Join us in transforming the construction landscape!

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Linked In Sales Expert

Seeking Linked In expert to create leads, prospects, and new clients for my company's services, targeting potential new clients on Linked In.

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Link Building - Sites across all niches needed

I'm looking for someone to explore a potential partnership with for link building services. I work for an SEO digital marketing agency who wants to evolve their connections with other link building agencies. We currently have over 50 different clients in all different industries where we need to provide 400 links per month. We are looking for someone to provide us with monthly sites, that meet the given metrics, so that we can place on them. I would need plenty of high quality sites across all niches, the minimum requirements are as follows: 2000 SEMrush traffic 2000 Ahrefs traffic 30 Domain Rating (Ahrefs) 10 Trust Flow

Google Search Ads Campaign Optimization

This project focuses on planning, executing, and optimizing digital marketing strategies to increase online visibility and customer engagement. The project includes keyword research, Google Search Ads setup, ad copy creation, audience targeting, and performance analysis. Different digital channels such as search engines and social media are used to drive traffic and generate leads. The project aims to improve brand awareness, conversions, and return on investment (ROI) using data-driven marketing techniques

Property Manager

We are looking for a highly organized and proactive Property Manager to oversee the daily operations of residential and/or commercial properties. The ideal candidate will be responsible for ensuring efficient property management, maintaining high occupancy rates, and delivering excellent service to tenants and property owners. Key Responsibilities Manage the day-to-day operations of assigned properties Coordinate tenant relations, including lease agreements, renewals, and move-ins/move-outs Handle maintenance requests and coordinate with contractors and service providers Monitor property budgets, expenses, and rent collection Ensure compliance with local laws, regulations, and safety standards Conduct regular property inspections and prepare reports Resolve tenant issues and complaints in a professional manner Maintain accurate records and documentation Requirements Proven experience as a Property Manager or in a similar role Strong knowledge of property management principles and local regulations Excellent communication and negotiation skills Strong organizational and time-management abilities Ability to work independently and manage multiple properties Proficiency in MS Office and property management software is an advantage Fluency in English (written and spoken) What We Offer Competitive salary based on experience Performance-based bonuses Professional growth and development opportunities Supportive and professional work environment

Looking to collaborate with a video editor

To clarift this is an exchange project please only apply if you are happy for: You to create videos editing for me on my content and me to write content for your business. This is an exchange of services rather than a paid gig. This is what I need help with... I need some video editing done on a regular basis. I am looking for a video editor who is in need of content writing, social media post, blogs or some other type of content. I am looking to come to an agreement of I will do regular content writing for you in exchange for someone to edit my video content. Play to our own expertise. Do let me know if this is something you are interested in. Please note this is a mutual exchange swap and not for cash value. The types of video content I will be looking at is... social media short posts, podcasts, and youtube channels (you tube similar to Miss Rachel)

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Senior Software Engineer, Blockchain

We are seeking a Senior Software Engineer specializing in Blockchain to join our dynamic Engineering team. In this pivotal role, you will design, develop, and maintain high-throughput backend services that support Binance.US products. Your expertise in Java and distributed systems will enable you to collaborate effectively with cross-functional teams, ensuring scalable and secure solutions. You will lead architectural discussions, mentor fellow engineers, and drive blockchain integration initiatives. Ideal candidates possess strong skills in performance optimization and a passion for blockchain innovation. Join us in advancing the future of cryptocurrency technology.

Client Support Coordinator (Freelance, Remote)

I need a dedicated Freelance Client Support Coordinator to efficiently manage client information, schedules, and communications in a remote capacity. This role requires proficiency in Excel/spreadsheets for tracking client details and ensuring seamless interactions. Responsibilities include monitoring and updating client records, managing support tickets, scheduling appointments, generating basic reports on client engagement, and maintaining professional communication. Ideal candidates will possess strong organizational skills, attention to detail, and a solid background in customer support. Flexibility in hours is offered for this part-time position, with opportunities for extension.

Affiliate Marketer & Freelancer Utility & Performance Campaigns

We are looking for freelancers and agencies interested in promoting our utility and other performance-based campaigns. Partners with existing clients, traffic sources, or the ability to run campaigns are welcome to collaborate with us. This opportunity is open to both individual freelancers and agencies currently working with clients who require utility-related services. All campaigns must be promoted using ethical and compliant marketing practices. We are open to long-term partnerships with collaborators who can deliver genuine and consistent performance. If you have experience managing traffic or running campaigns, we encourage you to apply.

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Project suspended

Thank you for everyone’s enquiries into this project - we will be looking into this further in the coming months. —— Website Brief – TMA Property Group Project Overview Build a simple umbrella website for TMA Property Group alongside two interconnected brand websites: The Mortgage Agency London and The Property Agency London. Logos and branding are already complete. The scope is website design, build and functionality only. ----- TMA Property Group (Umbrella Site) Purpose: A clean, minimal landing page acting as a parent hub for both businesses. Requirements: Simple landing page Display both company logos Logos hyperlinked to the respective websites Fully responsive (desktop and mobile) ----- The Property Agency London Website Purpose: To showcase the brand and services, build trust and drive enquiries and bookings. Navigation (order/layout TBC): Services – brand overview and property services Testimonials – existing client reviews Book – direct link to booking system (e.g. Calendly, TBC) Contact – business WhatsApp number and email address Social media icons – hyperlinked to all platforms Group logos – TMA Property Group and The Mortgage Agency London, hyperlinked to their websites Fully responsive (desktop and mobile) ----- ⁠The Mortgage Agency London Website Purpose: To clearly explain mortgage services, encourage bookings and provide useful tools for clients. Navigation (order/layout TBC): Services – brand overview and mortgage services Testimonials – existing client reviews Book – direct link to booking system (e.g. Calendly, TBC) Mortgage calculator – integrated and user-friendly Contact – business WhatsApp number and email address Social media icons – hyperlinked to all platforms Group logos – TMA Property Group and The Property Agency London, hyperlinked to their websites Fully responsive (desktop and mobile) ----- ⁠General Requirements: Modern, clean, professional design Strong UX and clear user journeys Fully responsive across all devices SEO-ready structure CMS for easy future updates (preferred, platform TBC) Desktop and mobile responsive

Loyalty scheme webpage

We have 3 arcades in Lancashire and are looking for a webpage to link through from QR codes scanned in the arcades. So the idea is that in each of the 3 arcade we have huge QR code printed and suspended from the ceilings. These obviously lead to a Webpage nsg-rewards.co.uk which we have purchased already. On this page(s) will be a reward dispensing animation. Maybe a slot machine, a pin wheel, scratch card or animated teddy bear crane, whatever is easiest technically. This will have the ability to generate wins for the customers. As it is a loyalty program we will need it to track devices, maybe using cookies but ideally tracking device IDs. This is important so we can automatically scale the prizes for those who have been categorised by their use and customer profile (that the staff will input when dispensing the wins). So website with animations, and a database to track the customers and create an appropriate appealing prize.

Business Suite Instagram Product Tagging Fix

I need help getting my products to tag on Instagram. I'm using Business Suite and my API service where I can tag my products from Etsy is called Webyze. It's tagging products fine on Facebook but I can't work out how to make it tag via instagram. My instagram is tagged to my Business Suite and works just fine other than not tagging products.

Goodnotes templates

Hi all I’m looking for a custom GoodNotes template designed specifically for my role as Technical BDM at Guardian Electrical. To be used on an iPad pro with pencil I need a meeting notes template that ensures I consistently capture all critical information on every site/customer visit — and that nothing gets missed. ⭐ Template Requirements (Must Include) Header Section • Customer Name: __________________________ • Site Address: ____________________________ • Date: ____________ • Contact Name + Number: __________________ • Meeting Type: (Site Visit / Survey / Quote / Follow-up) ⸻ ✅ Site / Technical Checklist Section (Yes/No + Notes) Please format this section as a structured checklist with Yes / No toggles (or tick boxes) plus space for quick notes where required. 1) Asbestos • ☐ Yes ☐ No • If Yes → additional notes box appears (or is included under it) 2) Access for Site (Arrival) • Notes box included (parking / permits / security / entry info) 3) Isolation of Equipment • Notes box included (who isolates / when / responsibility / restrictions) 4) High Level Equipment • ☐ Yes ☐ No • If Yes → “Type of access equipment required” field: • ⸻ 5) Busbars • ☐ Yes ☐ No 6) London (or similar requirements) • ☐ Yes ☐ No 7) Lodge • ☐ Yes ☐ No ⸻ ✅ Equipment / Circuit Breakdown (Yes/No + Quantity) Please include a grid/table layout with Yes / No + “How many?” for each: • SP Circuits (SP ccts) ☐ Yes ☐ No | Qty: ____ • TP Circuits (TP ccts) ☐ Yes ☐ No | Qty: ____ • SP DBs ☐ Yes ☐ No | Qty: ____ • TP DBs ☐ Yes ☐ No | Qty: ____ • Panelboards ☐ Yes ☐ No | Qty: ____ • BB ☐ Yes ☐ No | Qty: ____ • EVSE ☐ Yes ☐ No | Qty: ____ • EET ☐ Yes ☐ No | Qty: ____ ⸻ ✅ Documentation / Drawings Section • Comprehensive Drawings • ☐ Yes ☐ No ☐ Other (specify): ________________ ⸻ ✅ Risk / Compliance Section • Panel Risk Assessments • ☐ Yes ☐ No ⸻ ✅ Additional Scope / Notes Sections Please include note-taking spaces for: Remedials • Large notes box EML • ☐ Yes ☐ No • Notes box (optional) ⸻

Bar and pie charts

Hi team. Hope you are well. Do you offer bar graphs / bar charts design as one of your services please? I might need about 10-15 of them done please? Thanks, Darren

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Business Outreach Specialist based in Estonia.

Silverlight Research Network is expanding its remote team and is looking for a reliable Business Outreach Specialist to handle outbound calling and early-stage prospect engagement. This role is focused on contacting potential clients, gathering interest, and passing qualified leads to the internal team. This position is ideal for someone who is disciplined, comfortable speaking with international contacts, and able to work independently from home. Main Duties: -Place outbound calls to targeted prospects and business contacts -Present the company professionally and follow provided call guidelines -Identify interested prospects and qualify them as potential leads -Record call outcomes accurately in the system -Maintain consistent daily calling performance Candidate Profile: -Must currently reside in Estonia -Clear spoken English and confident phone manner -Previous experience in outbound calling, customer outreach, or sales support is a plus -Reliable internet connection and a quiet home workspace Compensation: -Salary: $700 (USD), fixed price. -Full-time, long-term remote role. Application Instructions: To be considered, please submit: -Your most recent resume (CV) -A short voice recording demonstrating your English speaking ability.

I'm looking for a Online Property Manager

We are looking for a detail-oriented and proactive Online Property Manager to manage a portfolio of rental properties via digital platforms. This remote role focuses on tenant communication, operational coordination, and optimizing property performance. Key Responsibilities Oversee residential and/or commercial properties listed on online platforms (such as Airbnb, Booking.com, and company websites) Manage daily communication with tenants and guests via email, phone, and messaging tools Maintain, update, and optimize online property listings Respond to tenant inquiries, requests, and complaints in a professional and timely manner Requirements Previous experience in property management or real estate administration is not mandatory, but considered a strong advantage Excellent written and verbal communication skills Ability to manage multiple properties at the same time Strong organizational and time-management abilities High attention to detail and a customer-focused mindset Intermediate or advanced level of English What We Offer Fully remote work Flexible working hours Competitive compensation based on experience Professional and stable working environment Opportunities for long-term collaboration and career growth

I need a website created

using the website: htproclean.co.uk as a template, I want a website for our window cleaning company that has a higher emphasis on advertising our services to small to medium businesses I've attached some images from a previous website we had below However our old website had to much wording, we want the new one to be simple, we especially like the simple sections with "quote for this buttons" on the htproclean site and would like our layout etc to be the same Please make the price you charge clear! We are looking for someone who will also be able to make changes, add things etc. going forward

Looking for a Genuine Web Developer to Complete my project

Hello, I am looking for a reliable and experienced web developer to help me complete my business website, which was unfortunately left unfinished by a previous freelancer. My company name is Udaan Crane Services, based in Hyderabad, and we provide crane rental and heavy lifting services. The website is partially developed, and I need a developer who can understand existing work, fix issues, and complete the remaining pages professionally. Scope of Work Review the current website and existing code Complete unfinished pages and sections Improve design, responsiveness, and performance Ensure SEO-friendly structure (basic on-page SEO) Fix bugs, broken layouts, or functionality issues Make the site clean, fast, and ready for launch Requirements Proven experience in website development Strong skills in HTML, CSS, JavaScript, and CMS (WordPress preferred, if applicable) Ability to work independently and communicate clearly Honest, professional, and deadline-oriented Willing to collaborate and suggest improvements Important Note I am only looking for genuine developers who are serious about long-term collaboration. Please do not apply if you outsource work or disappear mid-project. Quality, transparency, and commitment matter most to me. Project Type One-time project (with potential for ongoing work) Budget Open to discussion based on experience and quality of work How to Apply Please include: Relevant past work or portfolio Your experience with similar projects Your approach to handling unfinished projects Looking forward to working with a trustworthy developer who can help bring my website live professionally. Company: Udaan Crane Services Location: Hyderabad, India

Review of Bar Complaint to be Filed with the Florida Bar

I need a paralegal or legal professional to review a completed Florida Bar complaint before filing. About the Complaint: Alleges attorney misconduct involving false statements Due process and service of process issues Professional ethics violations (Rules 4-4.1, 4-8.4) Document is complete - approximately 11 pages What I Need: Review for clarity and internal consistency Flag any language that could weaken the complaint Identify any gaps a respondent might exploit Brief written feedback or markup