Customer Service Projects

opportunity

Short-Form Video/Reels Production for Accounting Firm

We are launching an accounting and bookkeeping firm in Dubai and are looking for an experienced video production specialist or creative agency to produce engaging, high-converting short-form videos for Facebook and Instagram advertising. Our primary objective is to generate qualified leads from business owners and SMEs in Dubai through Meta Ads. We are looking for someone who understands performance marketing and can create videos designed to generate enquiries, rather than simply producing visually appealing content. Scope of Work: * Develop creative concepts and scripts for short-form video advertisements. * Produce engaging Instagram Reels and Facebook video ads (15–30 seconds). * Create attention-grabbing hooks within the first 3 seconds. * Incorporate professional editing, captions, graphics and clear calls to action. * Suggest effective advertising angles and offers for accounting and bookkeeping services. * Produce multiple creative variations suitable for A/B testing. * Deliver videos optimized for Meta advertising (9:16 format). Requirements: * Proven experience producing video advertisements for Meta Ads. * Strong understanding of direct-response advertising and lead generation. * Experience working with professional services or B2B businesses is preferred. * Ability to assist with creative strategy, scripting and production. * We are open to remote production, UGC-style videos, spokesperson videos or other creative approaches. Budget: Our initial budget is approximately AED 1,000 for 15 reels video This is initially a one-time project, with the possibility of ongoing monthly work depending on the results. When Applying, Please Include: 1. Examples of short-form video ads you have previously produced. 2. Experience creating videos specifically for Facebook and Instagram advertising. 3. Your proposed creative approach for an accounting firm targeting Dubai businesses. 4. The number of videos you can produce within our budget. 5. Whether scripting, filming, editing and revisions are included. 6. Your estimated turnaround time.

CNC Workshop

Hi there, We are looking for an experienced UK-based B2B telesales / account development professional to work remotely with The CNC Workshop. We provide professional panel processing services to joinery companies, cabinet makers, kitchen manufacturers, furniture manufacturers and fit-out businesses. Our services include: • Cut & edge services • PUR edgebanding • CNC machining • Drilling for cam, dowel and Lamello systems This is NOT traditional cold calling. We already have an established database of relevant UK businesses that use, or are likely to use, the services we provide. Your role will be to contact these businesses, introduce The CNC Workshop, identify the person responsible for purchasing/production, understand their current outsourcing requirements and develop genuine sales opportunities. The primary objective is not simply to book appointments. We want to generate quotation opportunities and ultimately establish repeat trade customers. Typical activities will include: • Calling businesses from our existing database • Speaking with owners, directors, production managers and purchasing managers • Understanding what work they currently outsource • Introducing our CNC, cut & edge and related services • Identifying problems with their existing suppliers where appropriate • Encouraging interested companies to send us drawings or cutting lists for quotation • Following up interested prospects • Maintaining accurate notes in our CRM/database • Developing promising prospects into longer-term accounts We are looking for someone who: • Speaks excellent/native-level English • Has significant UK B2B telephone sales experience • Sounds natural and confident rather than scripted • Is comfortable speaking with business owners and manufacturing/trade customers • Has strong follow-up skills • Understands relationship-based selling • Can work independently and provide clear reporting Experience in manufacturing, joinery, construction, interiors, kitchens, furniture, building products or other B2B trade environments would be particularly valuable. We would initially like to run a paid trial of approximately 10–20 hours. If successful, this could develop into an ongoing role.

opportunity

Migrate osCommerce to Prestashop

I need a Webdeveloper who: Can advise me? I don't know what to do. There is the store www.tonerfox.com, which is based on the OsCommerce 2.RC2, all files and plugins have been upgraded to work with PHP 7.4Question: Should I start a totally new shop from the Start with Prestashop?Because I want to add plugins and payments for example google payment or VIVA or Klarna payment they have ready made plugin for prestashop.Or Or Should I upgrade the oscommerce files to PHP 8.5? and you make the payment plugins Below are some of Contributions installed: Front, Banner Manager: (to show different banners on each date) Front, Specials on Index and Categories: (show the products with special prices on index and on the categories) Front, B2B prices: (add a customer to a B2B group to show different price) Front, Points-and-Rewards-Module: The customer wins points on every order he makes. Admin, Who is Online (show the visitors IP and what product they are looking/URL) Admin, Product sort: (for sorting the products, not to sort with ID) Admin Multiple Product Manager: Copy or Move or Delete a lot of products from one category to the same or other category. Admin, Quick Updates: (in one page, change price, image, weight and a lot more for products that are on one category) Admin, Order Editor: Edit/change the Order Admin, Master Products (A List of different text who appears depending on the type of products.) Admin, Suppliers/Courrier List (Add delete supplier /  Courrier) Admin, Supplier Products (assign the corresponding supplier code to each product) Admin, Suppliers Prices (mach supplier codes with her prices) One Page Checkout Shipping Modules Credit Card Module ...and much more

Virtual Assistant for Development Team

We are looking for a reliable and detail-oriented Virtual Assistant to support our growing web and software development team. This is a flexible, part-time opportunity requiring approximately 1–10 hours per week. Your primary responsibilities will include: Managing and organizing emails and team communications Data entry and maintaining project records Assisting with client follow-ups and routine inquiries Scheduling meetings and coordinating team activities Conducting basic online research Supporting recruitment and account management tasks when needed Helping maintain documentation and spreadsheets Experience with development-related environments is a plus, but technical skills are not required. We are looking for someone who is organized, responsive, and comfortable working remotely with distributed teams. Strong written English and communication skills Experience with Google Workspace (Docs, Sheets, Gmail) Familiarity with Excel or Google Sheets Ability to learn new tools quickly Reliable internet connection High level of professionalism and confidentiality Quick response times during agreed working hours Experience working with software development or IT teams Familiarity with project management tools such as Trello, ClickUp, Asana, Jira, or Notion Experience with social media management or content drafting Recruitment or customer support experience Please include: A brief summary of your relevant experience Your current location and time zone Your weekly availability Any experience supporting development, IT, or remote teams We will begin with a short paid trial period and, if the collaboration is successful, continue with ongoing work. We look forward to hearing from you!

opportunity

Virtual Business Support & Client Relationship Manager

JOB DESCRIPTION Virtual Business Support & Client Relationship Manager Location: Remote Employment: Full-time Reporting to: Managing Director Role Overview We are seeking a proactive, organised and versatile Virtual Business Support & Client Relationship Manager to provide marketing, client relationship, business development and administrative support across three businesses: The successful candidate will work closely with the Managing Director and the existing marketing agent to understand the businesses, their services, target markets and marketing strategies. The role requires someone who is commercially minded, confident communicating with clients and business partners, and capable of managing multiple responsibilities independently. Key Responsibilities 1. Marketing and Business Promotion • Shadow the existing marketing agent during the initial training and handover period. • Gradually assume responsibility for day-to-day marketing activities across all three businesses. • Manage social media accounts, particularly LinkedIn. • Prepare and coordinate marketing emails, newsletters and promotional campaigns. • Create marketing content, presentations, brochures and business profiles. • Assist with website updates and maintaining a consistent company presence. • Research target audiences and identify new marketing opportunities. 2. Client Relationship Management • Manage incoming client enquiries via email, telephone and other communication channels. • Liaise with existing and prospective clients and business partners. • Follow up on enquiries, proposals and outstanding matters. • Arrange meetings and coordinate appointments with the Managing Director. • Maintain client records and ensure timely communication. • Assist with client onboarding and collection of initial information. 3. Business Development and Lead Generation • Research and identify prospective clients, investors and business partners. • Use LinkedIn, Apollo and other platforms to build prospect databases. • Conduct email and LinkedIn outreach. • Follow up with potential clients and develop business relationships. • Arrange introductory meetings and maintain an updated sales pipeline. 4. General Administration and Management Support • Manage business correspondence and company email inboxes. • Prepare letters, reports, proposals and presentations. • Maintain electronic records, databases and CRM systems. • Coordinate diaries, meetings and appointments. • Monitor outstanding tasks and ensure deadlines are met. • Provide general administrative and operational support to the Managing Director. Required Skills and Experience • Previous experience in virtual assistance, marketing, administration, customer service or business development. • Excellent written and spoken English. • Strong communication and organisational skills. • Good knowledge of LinkedIn, social media and email marketing. • Proficiency in Microsoft Office and Google Workspace. • Familiarity with Canva, CRM systems and AI productivity tools. • Strong research and lead-generation capabilities. • Ability to manage multiple responsibilities and work independently. • Professional, reliable and comfortable communicating with senior business professionals. Personal Attributes The ideal candidate will be proactive, commercially aware, detail-oriented and self-motivated. They must be comfortable working remotely, managing competing priorities and taking ownership of responsibilities with minimal supervision. Overall Objective To provide reliable marketing, client relationship, business development and administrative support across all three businesses, enabling the Managing Director to concentrate on strategic management, business development and closing commercial opportunities. The successful candidate will initially work alongside the existing marketing agent before progressively assuming responsibility for marketing and day-to-day business support activities.

opportunity

Technical SEO & Information ArchitectulConsolidation

Project Overview: We are a multi-location healthcare practice operating three distinct physical clinics (Beckenham, Central London, and Orpington). Over time, our WordPress/Elementor website has accumulated massive bloat, keyword cannibalization, and redundant hyper-local satellite pages (leading to over 130 messy indexed URLs). We need a hands-on WordPress and Technical SEO expert who can actually go into our backend, slash our page count down to a clean, high-performing core of ~25–30 active URLs, map out a foolproof 301-redirect strategy, and clean up technical indexing errors. What You Will Be Doing (Scope of Work): 1. WordPress Site Architecture Restructuring: Collapse our bloated multi-page structure down into a clean hierarchy consisting of: Global core pages (Home, About Us, Fees & Booking, FAQs, Contact, Blog, etc.) 7 Clean Master Service Pages (Acupuncture, Biomechanical Assessment, Cranial Osteopathy, Gait Analysis, Osteopathy, Clinical Pilates, Sports Massage) A central Conditions Hub Exactly 3 Physical Clinic Pages (Beckenham, Central London, Orpington), which will act as local hubs listing the treatments offered at each location and linking over to our master service pages via internal anchor links. 2. 301 Redirect Mapping & Execution: Review our existing URL inventory, permanently delete redundant/outdated satellite neighborhood pages and minor condition duplicates, and implement a comprehensive 301-redirect map pointing them cleanly to our 3 core clinic hubs or master service pages inside WordPress. 3. Technical Bloat Cleanup: Purge WordPress trash pages, block unnecessary plugin asset folders (e.g., Elementor asset paths) via ⁠robots.txt⁠ or security/SEO plugins, and clear out Google Search Console indexing bloat. 4. Hands-On Implementation: This is not just an auditing role; we need someone who can directly execute these changes, clean up menus, and apply redirects within WordPress/Elementor. Ideal Candidate Profile: Expert-level WordPress & Elementor experience, with a proven track record in site restructuring, URL consolidation, and database cleanups. Deeply experienced in 301-redirect mapping and execution for service-based or multi-location businesses. Strong grasp of local SEO architecture (managing local clinic pages versus national service pages to prevent keyword cannibalization). Proficient in managing Google Search Console indexing issues and technical backend cleanup.

opportunity

2 Landing Pages for PPC Advertising

Two PPC landing pages for UK financial services I’m looking for a designer/developer to create two simple, high-converting landing pages for PPC campaigns: - Equity Release - Adverse Credit Remortgages I have an existing landing page from another business that I would like to use as a reference, particularly the overall structure and flow of its data-capture form. The intention is not to copy the site, but to create something similarly simple and effective. The aim is deliberately minimalist: reassure visitors, provide enough information for them to understand the service, and then quickly and efficiently collect their details for us to contact them. I can provide the core copy and regulatory wording, although input on presentation, structure and conversion-focused wording would be welcome. Both pages should: - Be fully responsive and designed primarily with mobile PPC traffic in mind. - Include a simple/multi-step lead capture form. - Be fast-loading and lightweight. - Allow Google Ads/GA4 conversion tracking to be added. - Use our existing company branding. - Include the appropriate regulatory/privacy/footer areas. - Be easy for us to amend in future. The landing pages should be hosted independently of our existing website, ideally on a subdomain of our current company domain, with the subdomain pointed via DNS to the new hosting provider. This will be arranged with our existing website provider, although the final hosting arrangement has not yet been confirmed. Experience creating websites or landing pages for UK FCA-regulated financial-services firms is strongly preferred. Please include examples of relevant work if available. We will retain responsibility for approving all regulated financial-services copy and claims. Please quote a fixed price for both pages and indicate what hosting solution/technology you would recommend. Budget is indicative and I’m open to sensible proposals based on relevant experience and the recommended technical/hosting approach.

opportunity

Local SEO Partner Wanted

We are seeking an experienced local SEO partner for our family-owned kitchen, bath, cabinetry and renovation business, which operates two WordPress sites using Rank Math. Priorities include policy-compliant Google review requests and replies; optimizing our Google Business Profiles; completing Bing Places verification and aligning major directory listings; expanding service-area pages, including bathroom content; publishing two cost-comparison articles monthly; and earning reputable local links. No paid links, link schemes or unapproved outreach. We retain ownership of all accounts and content and require a monthly live-link spreadsheet and performance report. Applicants should provide verifiable client results, their link-building approach, pricing and contract terms. Month-to-month agreements are preferred; contracts must not exceed three months.

Admin Assistance & Xero Help

Experienced administrator needed to manage Xero and diverse software platforms. Responsibilities include updating jobs in an in-house portal, providing customers with timely updates, and managing accounts payable and receivable. The ideal candidate is IT literate, adapts quickly to new systems, and has strong organisational and communication skills. Experience in facilities management or trade services is highly advantageous. Attention to detail and reliable follow-through are essential. we are looking to bring someone on board on for 4 hours a week to provide assistance on an ongoing basis.

opportunity

Shopify CMS Connector – Order Synchronization Integration

We are looking for an experienced developer to build a *Shopify connector* for our existing CMS/backend system. ## Project Scope We already have an existing CMS and codebase. We need a connector that integrates our system with Shopify and synchronizes order information between Shopify and our CMS. The integration should cover: - Connect our existing CMS/backend with Shopify - Retrieve new Shopify orders - Synchronize order details into our CMS - Sync customer and delivery information - Sync purchased products, SKU, quantity, pricing, discounts, and totals - Sync payment and fulfillment status - Handle order updates and cancellations - Avoid duplicate orders during synchronization - Implement proper error handling and logging - Support automatic/background synchronization - Use Shopify APIs and webhooks where appropriate ## Order Data Typical information we need to synchronize includes: - Shopify Order ID / Order Number - Order date and time - Customer name and contact information - Billing and shipping address - Product name - SKU / Variant - Quantity - Unit price - Discounts - Shipping charges - Tax - Order total - Payment status - Fulfillment / delivery status - Tracking information - Order notes ## Existing System The CMS is already operational. The main requirement is to develop the integration layer/connector rather than building a new CMS. We will provide access to the relevant existing source code and explain our current database structure and order workflow. ## Developer Requirements We are looking for someone with experience in: - Shopify API integration - Shopify webhooks - Backend/API development - Existing CMS or ERP integrations - Database integration and data mapping - Order synchronization - Error handling, retry mechanisms, and logging Experience building Shopify connectors for ERP, POS, WMS, or custom CMS systems would be an advantage. When applying, please provide examples of similar Shopify integrations you have completed and briefly explain how you would approach reliable order synchronization.

Freelance Web HMI Developer - UK Citizens Only

Project Overview We are looking for an experienced freelance Web HMI Developer to assist with the development, integration, security, and maintenance of web-based Human-Machine Interfaces (HMIs) for presenting and visualising data stored in SQL databases. The role involves developing data-driven user interfaces using Angular, working with SQL databases, configuring and managing Apache web servers, developing and maintaining PHP applications, implementing reliable computer-to-computer database synchronisation, and maintaining appropriate security measures and digital certificates. The successful candidate will have strong database development skills, a thorough understanding of web server configuration and management, practical experience with application and communications security, and good working knowledge of both Windows and Linux operating systems. We are looking for someone capable of working across the different layers of the application, from database development and backend services through to frontend interfaces, server administration, security, and system integration.

Video editing

I have some video raw footage , I would like to make a cinematic video of like 90 to 120 seconds mainly about the cloud thunder aircraft operation some of the details I want is Clean the cut: trim shaky starts, remove unwanted frames, steady handheld clips with the built-in stabilizer, and fine-tune the pace to the music. Color: first correct each clip so exposure and white balance match, then give the whole film one look: cool blue-grey through the storm, warm amber and green for the rain ending. This is the step that makes it feel like a movie. Audio: clean up the radio clips with Resolve’s noise reduction. Ideally, re-record the radio lines with real using the protocol script, which takes about 10 minutes on the shoot day. Music and sound effects: Music: license a cinematic track from Artlist or Epidemic Sound. Both are safe for official use. A rising, tense track that drops at the lightning flash and opens up at the sunlight works well. Sound effects: the same services have thunder, rain, cockpit and propeller sounds. Layer a deep rumble and a sharp crack for the 3-second opening. I want the best as it can be in one day or two days if you are the guy hit me up to discuss more details Budget gonna be set upon professionalism and experience and quick rollback

B2B Sales Agent Printing & Photography Industry

We are looking for an experienced UK-based Freelance Sales Agent / Business Development Representative to help expand two established Indian printing businesses into the UK market. Our Businesses: * Photopark: Professional wedding album manufacturing and photo printing. We are looking to establish relationships with UK wedding photographers, studios and photography businesses. * Xpress Labels Pvt Ltd: Commercial and industrial label printing, targeting UK manufacturers, FMCG brands, cosmetics companies, food businesses and packaging companies. Your Responsibilities: * Identify and approach potential UK clients. * Generate genuine business enquiries and secure new orders. * Develop long-term B2B customer relationships. * Arrange meetings, introduce our products and follow up with prospective customers. * Coordinate with our production teams in India. Ideal Candidate: * Must be based in the UK. * Experience in B2B sales, business development or client acquisition. * Existing contacts in photography, printing or packaging would be a significant advantage. * Comfortable working independently. Compensation: We are open to an initial paid trial followed by an attractive commission-based arrangement for successful orders. This is a long-term opportunity, not a one-off lead generation project. Please include your previous experience, relevant industry connections and how you would approach acquiring UK customers for our businesses. Birmingham / Midlands preferred, but candidates from anywhere in the UK are welcome.

Recruitment Officer

We are at the beginning of building a remote direct sales team. Our recruitment officer is on lobg term sick. We require somebody for 3/4 hours a day. Ideally experienced in recruiting direct self employed sales people. From our 1st advert placed yesterday we hzve had a massive response so we require somebody immediately. Below are some links explaining our products. As a next step, please review the prodict information below. It is important you believe in any products you are encouraging people to sell. 1. Watch our product overview videos These short videos explain our products and the problems they solve for SMEs: https://drive.google.com/drive/folders/1QO1UnxXEFSvaEVjmfo9tf4o2bDFDloBJ?usp=drive_link https://drive.google.com/file/d/1Uv_ydtK80HXiT6yadPcE4s9oZ7f4W2Ss/view?usp=drivesdk 2. View customer feedback and case studies Here you can see what our customers say about working with us and using our solutions: https://drive.google.com/drive/folders/1lpwcrRavUif6bzCnzGtZP0pHgvEaKvmX?usp=drive_link Bonuses for hitting targets. Possible full time depending on other skills. You must flunt in English and have experience speaking to British (English) people. We look forward to hearing back from you. Kind regards, Justin Kalay (MD) www.ProactivMarketing.co.uk www.ProactivPrivileges.co.uk

B2B telephone caller for commercial cleaning company

Krystal Clear Cleaners Ltd is looking for an experienced freelance caller to contact businesses in Milton Keynes and surrounding areas about their commercial cleaning arrangements. We will provide an agreed prospect list and guidance on our services. You will speak with reception and relevant managers, identify who is responsible for cleaning, establish when contracts are reviewed, and arrange suitable site visits where there is genuine interest. Our services focus on offices, staff facilities, warehouses and other commercial premises. You must record the outcome of every call, useful decision-maker details, contact preferences and any agreed follow-up in our CRM. Clear, professional conversations matter more to us than a high number of rushed calls. Please tell us about your B2B calling experience, your availability, the rate you propose for an initial paid trial, and the rate for ongoing work. We may offer regular work if the trial goes well.

Ad hoc IT, coding and AI specialists needed for various projects

Ad hoc IT, coding and AI specialists required for varied projects. Seeking versatile professionals available on an as‑needed basis to support company IT and data services. Responsibilities include stabilizing and enhancing IT and telecoms for a distributed remote workforce across the UK and internationally, troubleshooting temperamental systems, automating processes, developing code and AI solutions, and adapting to evolving requirements. Ideal candidates possess broad technical expertise, strong problem‑solving skills, and the ability to rapidly learn company systems to deliver reliable, scalable solutions.

California Nonprofit Form CT-1 Initial Registration

We are a new California-based nonprofit organization seeking an experienced administrative compliance professional or paralegal to help us complete our initial state registry filing. We have run into technical glitches with the new California Department of Justice (DOJ) Registry Online Filing Service and need an expert to ensure our registration is processed correctly and safely.

Expert Telemarketer / Cold Caller Required | Must be UK Based

Expert UK Cold Caller / Telemarketer We’re looking for an experienced UK-based cold caller / telemarketer to join our growing sales operation. This is a great opportunity for someone who is confident on the phone, knows how to handle objections, and can turn cold prospects into genuine sales opportunities. The role You’ll be provided with a targeted prospect list and will be responsible for contacting potential customers within the UK trades sector. Your job will be to introduce our services, understand the prospect’s needs, handle all objections and ultimately generate interest and sales opportunities. You won’t be reading a robotic script all day — we’re looking for someone who can have a natural, confident conversation and knows how to sell. We’re looking for someone who: Has proven experience in cold calling / telemarketing Is based in the UK Has excellent spoken English and a confident telephone manner Is comfortable speaking to tradesman that are business owners and decision-makers Can handle rejection and objections without losing momentum Is self-motivated and results-driven Understands that successful cold calling is about conversations, not just making calls Has experience selling B2B services (particularly to trades or small businesses) — desirable but not essential What we offer: - Generous pay structure - Potential for ongoing work for the right person - A supplied prospect list - A straightforward sales process - The opportunity to earn significantly more based on performance - Flexible working arrangement We’re particularly interested in speaking to experienced UK cold callers who are confident in their ability to produce results. If you know how to pick up the phone, quickly build rapport with a business owner and turn a cold conversation into an interested prospect, we want to hear from you. To apply Please tell us briefly about your cold-calling experience, including: - What types of businesses you have previously called - Your experience with cold calling / telesales - Whether you have experience selling B2B services - Your availability - Any relevant results or targets you have achieved Please only apply if you are genuinely confident making high-volume outbound calls and selling over the phone.

Mystery Shopper

We seek discreet mystery shoppers to pose as patients at our clinics nationwide and record their visits on video. You will evaluate interactions against a provided checklist of service, professionalism, and facility metrics and submit candid feedback. Videos will be reviewed independently by our team to corroborate ratings. Applicants must be reliable, observant, and comfortable recording encounters while following our instructions and ethical guidelines.

Bookkeeper 20 hrs per month – Insurance Broker, London

Part‑time bookkeeper (about 20 hours per month) for a long‑established boutique insurance broker in central London. edwww.charlesmilnes.co.uk. Maintain accurate financial records using an established spreadsheet system, perform reconciliations, and coordinate with external accountants. Flexible remote work with initial in‑office training. Seeking a reliable, organised professional with small‑business bookkeeping experience, meticulous attention to detail, and strong communication skills. Familiarity with insurance or financial services is advantageous.