Customer Service Projects

Convert Publisher or PDF to editable Word

We are a church with several Orders of Service produced using Publisher. We'd like them converted to Word so that they are print-ready booklets, editable and as close to the formatting and design of the original as possible. We have six. A PDF sample attached. I don't know how to pitch this price wise and what amount of work is involved. The price is a total for all six.

Brand & Brochure Designer Needed for Child Development Brand

I am looking for an experienced designer to create a refined, cohesive visual identity and client-facing brochure materials for my new Child Development & Family Consultant practice. My consultancy focuses on child development, sleep, routines, nutrition and family wellbeing. I already have the core content, package structure, pricing and a draft logo direction. I now need a strong designer to turn this into a polished, premium and fully editable Canva brand package. Canva only so I can edit it later myself. Happy if you have other options too. Scope of work I am looking for someone who can help with both brochure design and supporting brand collateral, including: 1) Refine my existing logo direction * Refine and elevate my current seedling logo concept * Ensure it feels premium, calm, warm and professional * Prepare it in a way that works consistently across PDFs and future brand materials e.g. letterheadsetc. 2) Design the first two client-facing PDFs in Canva I need two polished, fully editable Canva PDFs: PDF 1 – Introductory brochure / overview This will introduce my work and provide an intuitive overview of what I offer, including: * introduction to my consultancy * my approach / philosophy * overview of ways to work together * contact details PDF 2 – Detailed services guide This will provide more detailed information on my services and packages, including: * package breakdowns * pricing * what is included * deliverables / support structure I already have the content drafted. I need a designer who can structure, lay out and present it beautifully, rather than someone who needs to invent the business model from scratch. 3) Create branded stationery / supporting document templates I would also like branded Canva templates for client-facing follow-up materials, for example: * recommendation / summary PDFs * follow-up documents * ongoing support / review documents * branded simple email / PDF style assets where relevant The goal is to create a consistent visual identity across my brochures and the materials I send to families afterwards. Style / design direction I am looking for a design style that feels: * calm * refined * premium * warm * family-oriented * editorial rather than corporate * not childish, cartoonish or overly “cute” * not generic wellness-coach branding The visual direction should feel thoughtful, soft and high-end, while still being approachable and family-focused. I am drawn to: * soft neutrals / warm ivory / beige / muted sage / earthy tones * elegant typography * clean spacing and hierarchy * a boutique consulting feel rather than a loud commercial brand Important notes * I already have the content, structure and package information. This is primarily a design / layout / brand refinement project, although light copy polishing where needed is welcome. * I want the final materials to feel cohesive, not like text dropped into a generic Canva template. * I need the final files to be fully editable in Canva, so I can update wording, prices or follow-up materials myself later. Again open to a different program. Deliverables Please include in your proposal whether you can provide: * refined logo files * 2 fully designed Canva PDFs * branded Canva templates for follow-up / stationery materials * all files in fully editable Canva format Please apply if you have experience with: * brochure / editorial PDF design * Canva presentations / brochures / service guides * boutique brand identity design * premium service-based businesses * clean, elegant, understated visual branding If possible, please send examples of: * brochures / service guides / brand decks you have designed * Canva-based projects * premium or editorial-style client-facing PDFs

QA Tester Needed for a New African CRM & Business Platform

We're looking for detail-oriented QA testers to test a new SaaS platform called Thoth Share before its public launch. Website: https://thothshare.com Thoth Share is an African-first business platform that combines a Link-in-Bio, CRM, Email Marketing, Products & Checkout, Lead Capture, and a Unified Social Inbox into one platform. Your role is to use the platform like a real customer and report any issues you encounter. You'll be testing areas such as: User registration and login Dashboard Public profile page CRM and contacts Email account connection Email campaigns Products and checkout Popup lead forms Social inbox Mobile responsiveness Overall usability and user experience Please provide: Steps to reproduce bugs Expected vs actual behaviour Screenshots or screen recordings where applicable Suggestions for improving the user experience Ideal candidates should have experience testing SaaS products or web applications and be comfortable documenting issues clearly. When applying, briefly describe your QA experience and any tools you've used (manual testing, browser DevTools, Jira, Trello, etc.).

White-Hat Local SEO Link Builder / Citation Specialist

OVERVIEW I run a portfolio of ~16 local service businesses (luxury transportation / black-car, home services, pet care) in San Diego and the US–Mexico border region. I need a white-hat link builder and local-SEO specialist to earn relevant, real backlinks and build accurate local citations across the portfolio. Ongoing work for the right person. SCOPE - Build and verify local citations with consistent NAP (name, address, phone): Google Business Profile, Bing Places, Apple Business Connect, Yelp, BBB, chambers of commerce, and industry-specific directories. - Earn niche-relevant backlinks through manual outreach: travel/tourism blogs, local news, event and wedding vendors, hotels, and partner businesses. - Digital PR / HARO-style placements where relevant. - Deliver a report with a LIVE URL for every link and citation, the page it sits on, and one line on why it's relevant. HARD RULES — READ BEFORE APPLYING - NO PBNs, link farms, blog-comment spam, directory-blast tools, or "X backlinks for $Y" packages. Links from auto-generated or topically irrelevant domains will be rejected and unpaid. - White-hat only. Every link must be a real, indexable page relevant to a local service business. - No link schemes that violate Google's guidelines. Quality over quantity — I would rather have 10 relevant links than 500 junk ones. TO APPLY (I ignore generic/templated proposals) 1. Do NOT tell me how many links you can build per month. Tell me your PROCESS. 2. Name 3 directories or sites you'd target for a luxury airport car-service business in San Diego, plus 1 for a cross-border travel service. 3. Share 3 live URLs of relevant links you've earned for past clients (actual links, not a screenshot of a dashboard). 4. In one sentence: what's the difference between a citation and a backlink? TERMS Paid trial first: 10 verified citations/links on ONE site. If the quality holds, scale to all 16. Budget: This is a paid trial — 10 verified citations on one site. Fixed: $30 per trial site. Upon successful completion of one trial site, you will be assigned 16 additional sites.

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Opencart connector for UPS Global Shipping API

Requirement: Opencart 3.0.4.0 needs an extension written to connect to UPS Global Shipping API. All the information regarding the API is here: https://docs.globalcheckout.ups.com/ups-global-checkout How it works: Based on a product's HS code and country of manufacture and location of the customer, the API will automatically calculate international shipping rates with duties and taxes included. When customers checkout with international addresses, they see complete landed costs upfront.

Website SEO & Local Google Visibility for London Tour Business

Please read, I am only accepting UK, USA, European applicants that work in house not out source SEO & Website Optimisation Project Brief I run a bespoke private tour guiding business in London and I'm looking for an SEO specialist to improve my website's performance, user experience, and Google visibility. Project Objectives I want my website to be better organised, easier for visitors to navigate, and more visible in Google search results. The goal is to generate more enquiries and bookings for my private London tours. Scope of Work I'm looking for help with the following: Review and improve the overall website structure and page layout. Optimise on-page SEO, including page titles, meta descriptions, headings, and internal linking. Add descriptive, SEO-friendly alt text to all website images. Improve links back to the homepage and strengthen internal linking throughout the site. Integrate Trustpilot reviews and ensure they are displayed effectively to build customer trust. Create QR codes that link to: My website My review page, making it easy for customers to leave reviews after their tour. Create a new page titled "Coming to London", featuring useful visitor information and videos to help prospective clients plan their trip. Improve local SEO so my business is better recognised by Google, including recommendations for Google Business Profile optimisation and structured data where appropriate. Review website speed, mobile usability, and technical SEO to identify any issues affecting search rankings. Provide recommendations for ongoing SEO improvements and content opportunities. Desired Outcome I want a website that: Ranks higher for relevant London private tour searches. Builds trust with potential customers. Is easy to navigate and professionally presented. Encourages more enquiries, bookings, and customer reviews. Follows SEO best practices and is set up for long-term growth. Please include examples of similar SEO work you have completed, particularly for tourism, travel, or local businesses, along with an outline of your proposed approach and estimated timescale.

Logo and Branding design

Logo Design for Planet Fitness Gym Looking for a designer to create a logo for our Planet Fitness gym in Ballwin, Missouri. Company provides affordable fitness services to the community. We have a ready brief with description, brand references, and official colors (blue #4267B2, purple #6F42C1). Need vector logo files (AI, EPS, SVG) with multiple options, including horizontal and vertical layouts, plus icon version. Portfolio examples required! Message me for more details!

Junior Product Manager

Summary Key responsibilities Provide day-to-day support to government clients and triage their queries Assist with platform implementations for new clients Run product demonstrations and training sessions (initially with senior support, then independently) Maintain user-facing documentation, guides and training materials Gather user feedback and pass insights to the Senior Product Manager Support coordination between clients and internal delivery teams Help track delivery progress and flag risks or blockers Essential experience & skills Strong written and verbal communication skills Confident, professional manner when dealing with clients Well organised, with an ability to manage your own time and tasks Attention to detail and a methodical approach to documentation Willingness to learn quickly and take ownership of your work Eligibility to live and work in the UK Willingness and ability to obtain clearance (BPSS, SC or higher) Desirable experience Some experience in product, project, delivery or customer success (including internships, placements or graduate schemes) Exposure to SaaS, ICT or public-sector environments Awareness of Agile or Scrum delivery frameworks Experience presenting or training non-technical audiences What we offer An accessible entry point into product management with mentoring from a Senior PM Fully remote working from anywhere in the UK Hourly rate via PAYE £18/hour Initial 6-month contract with a clear path to extension Hands-on experience supporting services used across UK government Confirm your Eligibility to live and work in the UK Confirm your Willingness and ability to obtain clearance (BPSS, SC or higher)

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WhatsApp Business automation setup in WATI (chatbot menu + Meta

We are a UK commercial and claims consultancy serving the construction sector (NEC, JCT and FIDIC contracts). We want to use WhatsApp as a first point of contact for enquiries, with an automated menu that routes people to the right service and captures their details for follow-up. Objective Set up a working WhatsApp Business automation in our existing WATI account: an interactive menu that greets enquirers, lets them choose a service, captures their details, and hands the conversation to me. Plus a small set of Meta-approved message templates for confirmations, reminders and follow-ups. What's already in place (so you don't need to redo it) • WhatsApp Business access approved for the business • WATI account set up (currently on trial) and linked • Business verified with Meta • Draft copy for the menu, the service replies and all message templates — I will provide these; your job is to build them, not write them Scope of work / deliverables 1. Build an interactive list-message menu (welcome message + 5 options: Consultancy service, Provision of QS support, Adjudication support, Expert witness service, Something else) in WATI's chatbot/flow builder. 2. Configure the tailored reply for each menu option, capturing the enquirer's name, organisation and a brief description of their matter. 3. Set up the conversation to hand off to my Team Inbox after details are captured, with a sensible fallback message and business hours. 4. Create and submit 4 message templates to Meta for approval (2 Utility, 2 Marketing) — copy provided. Confirm all are approved and usable. 5. Set up the reminder template with Confirm / Rearrange buttons correctly wired. 6. Test the full flow end to end on a live device and walk me through how to edit it myself afterwards.

Appointment Setter and Cleaner Recruitment Assistant

We are building a UK cleaning-services network across five cities and need confident sales professionals for a paid trial. Responsibilities: * Research letting agents, property managers and serviced-accommodation companies * Make B2B cold calls during UK business hours * Identify cleaning requirements and collect accurate job details * Provide provisional quotes using our pricing guide * Recruit and pre-screen reliable local cleaning companies * Record every call, follow-up and outcome in our CRM Requirements: * Strong spoken English and confident telephone manner * Previous cold-calling or appointment-setting experience * Reliable internet, quiet workspace and quality headset * Comfortable handling objections without sounding scripted * Excellent record-keeping To apply, provide: 1. Your CV and hourly rate 2. A 60-second voice recording introducing our cleaning service to a letting agent 3. Your previous calling results and average daily call volume 4. Your response when someone says, “We already have a cleaner” 5. Your availability in UK time This begins with a paid practical trial. Continued work and performance bonuses are available for qualified opportunities and completed profitable bookings.

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Experienced Developer Required – Online Course Booking

Guld Training and Recruitment is looking for an experienced developer to design and build a professional online course booking system. Phase 1 – First Aid Courses The initial system will be used for First Aid training courses and must include: Monthly course availability calendar Customers can view available course dates and spaces Online booking system Individual and group/company bookings Capture customer and attendee/delegate details Automatic booking confirmation by email Unique booking reference numbers Automatic invoice generation after booking PDF invoices sent automatically by email Unique invoice numbering Course pricing and VAT/tax functionality where applicable Admin dashboard to manage bookings Ability to add, edit and cancel course dates Ability to set maximum spaces per course Prevent overbooking View and export attendee/delegate lists Search and filter bookings Mobile-friendly and professional design Secure handling of customer data GDPR considerations Phase 2 – Expansion The system must be designed to scale in Phase 2 to include other courses offered by Guld Training and Recruitment. The future system should support: Multiple course categories Different prices Different course durations Different locations Different monthly schedules Different participant capacities Easy addition of new courses Important – Proven Experience Required Only developers/designers with a proven track record of successfully building booking systems will be considered. Please do not apply if you only have general website design experience. To be considered, your proposal must include: Links to live booking systems you have personally designed or developed Examples of similar booking, appointment, event or course-management systems Evidence of automated email confirmation experience Evidence of automated invoicing/PDF invoice functionality Details of the technology you recommend Estimated delivery timeframe Fixed-price quotation for Phase 1 Estimated cost for Phase 2 Details of any monthly, annual, hosting, plugin, licence or third-party costs Details of post-launch support Generic proposals or copy-and-paste applications will not be considered. When Applying Please start your proposal with the words: “GULD BOOKING SYSTEM” This is to confirm that you have read the full project description. Please then provide: Links to at least 2 relevant booking systems you have previously built A short explanation of your role in each project Your recommended technology/platform Your fixed price for Phase 1 Your estimated delivery timeframe Your proposed approach for Phase 2 scalability Details of ongoing costs and support We are looking for a reliable developer who can demonstrate genuine, relevant booking-system experience and deliver a professional, scalable solution.

Logo Design for Planet Fitness Gym

Logo Design for Planet Fitness Gym Looking for a designer to create a logo for our Planet Fitness gym in Ballwin, Missouri. Company provides affordable fitness services to the community. We have a ready brief with description, brand references, and official colors (blue #4267B2, purple #6F42C1). Need vector logo files (AI, EPS, SVG) with multiple options, including horizontal and vertical layouts, plus icon version. Portfolio examples required! Message me for more details!

I need a PR professional to promote a b2b lead generation guide

I need a PR professional to promote a lead generation guide that features 50+ never-been-seen-before lead gen ideas. And help service future clients. You must be UK based.

E-mails to 16k mailing emails list

I need a skilled email-marketing specialist to send a newsletter to a genuine 16,000-address mailing list collected from my website. Previous attempts were blocked after ~1,500 sends by a mail service. The freelancer should design and deploy a compliant campaign that maximizes deliverability, manages throttling and reputation, handles unsubscribe and bounce processing, and provides a clear send strategy and results report. Familiarity with deliverability best practices and CAN-SPAM/GDPR compliance required. need to be sent from my email address only.

Amazon KDP Mentor Needed – Step-by-Step Coaching

I am looking for an experienced Amazon KDP expert who can mentor me through the entire KDP process. I want practical guidance on niche research, keyword research, book creation, listing optimization, and PPC advertising. I am not looking for a done-for-you service. I want to learn and understand the process.

Looking for English native B2B Telemarketer / Lead Generator

Business Development Executive / Lead Generator (Contract) Remote | Contract Role | Basic Salary + Uncapped Commission Incentives We are looking for a confident, driven and motivated Business Development Executive / Lead Generator to join our growing team. You will be responsible for contacting UK businesses from company-provided spreadsheets and databases, identifying opportunities and introducing our range of business services to potential clients. Working primarily from supplied data, you will speak with business owners and decision-makers, understand their current arrangements and identify opportunities where our services can save them money, improve efficiencies or generate additional revenue. The services you will be promoting include Business Energy, Business Water, Waste Management, Telecommunications, Card Machines and EPOS Systems, Business Insurance, Business Funding, Commercial Solar Solutions and Commercial EV Charging Solutions. The successful candidate will be confident on the phone, possess excellent communication skills and be comfortable speaking with business owners and senior decision-makers. Previous experience in telemarketing, telesales, lead generation or business development would be advantageous but is not essential for the right candidate. You must be fluent in English with a professional and friendly telephone manner, be self-motivated and target-driven, and have the ability to work independently while managing your own workload effectively. We provide the data, training and support — you provide the enthusiasm, professionalism and determination to generate opportunities and help turn conversations into completed business. This role offers a lower basic salary than a traditional sales position as it has been designed to reward performance through generous commission incentives. In addition to your salary, you will receive a percentage of the commission generated on every deal that successfully completes from your leads. The more opportunities you create and the more deals that get over the line, the more money you earn. There is no cap on earnings, making this an excellent opportunity for ambitious individuals who are motivated by performance and enjoy being rewarded for results. This position is initially offered on a contract basis, however there is potential for a permanent role in the future for the right candidate should the relationship prove successful for both parties. If you are confident on the phone, enjoy speaking with business owners and are looking for an opportunity with genuine earning potential, we would love to hear from you.

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Urgent project to create 2-3 minute to open an event

Brilliant at creating videos using stock video? Awesome at working to quick deadlines? We need you if you can create something as compelling as this: https://youtu.be/exUOXOilsaY?si=iEUqCl6jPOvDQ9ze This will be used at the opening of our conference this coming Saturday, so it's got to be turned around quickly. You'll have to source the video footage using services like Story Blocks, we can provide some content. It's a 2 minute video with some text overlay. A full brief will be given. You have to be able to show similar work that you have produced and you have to deliver the video on Friday at the latest. If you're up for challenge please provide samples of previous work, a quote and a commitment that you can deliver on time.

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MEP Design Engineer Needed for 5-Bedroom Steel-Structure Home

We are seeking a Mechanical Engineer specialized in both MEP and full electrical design for a 5-bedroom, two-story detached house in Northfleet (approx. 200m²). The design must cover water supply, drainage, ventilation, hybrid heat pump system (for heating & cooling), underfloor heating, and full electrical wiring—including smart home systems. The project integrates 20kW solar generation, and coordination with the steel structure is essential. Entry and exit points for services will be defined. The design must comply with British standards. No lifts are required. We will provide architectural and structural drawings. We need quick, cost-effective delivery. If interested, please get in touch! Qualified engineers only please.

SEO Specialist Needed to Rank a Crane Hire Website

I run Udaan Crane Service in Hyderabad, a crane rental and lifting-solutions company with an existing website. I'm looking for an experienced SEO specialist to improve our organic rankings and bring in more enquiries for crane hire across the locations we serve. The site is already built — this project is purely SEO, not design or development. I want someone who works with clean, white-hat methods only. No private blog networks, no purchased links, no fake reviews — work that holds up long-term and won't risk a Google penalty. Scope / deliverables: Full SEO audit of the current site (technical, on-page, and content gaps) with a prioritised action list Keyword research focused on crane hire and lifting services, including local and intent-based terms On-page optimisation recommendations: titles, meta descriptions, headings, internal linking, image alt text, and content improvements Technical SEO checks: indexing/crawl issues, site speed, mobile usability, structured data (LocalBusiness / Service schema), XML sitemap and robots.txt Local SEO guidance, including Google Business Profile optimisation and local landing-page strategy A clear competitor analysis showing what's helping similar crane/lifting companies rank A simple monthly report template or tracking setup so I can measure progress What I'll provide: Website access (or staging), Google Search Console and Analytics access, and details of our services and target locations. Please include in your proposal: Examples or case studies of sites you've ranked (especially local service businesses) Your approach in brief — what you'd tackle first Whether you only deliver recommendations or also implement on-page changes Your fixed price and timeline Confirmation that you use white-hat methods only I'll review proposals and discuss everything through the WorkStream.

Looking for a full stack developer

Seeking an accomplished full-stack developer to design, implement, and deploy a responsive web application. Responsibilities: craft intuitive UI/UX, develop robust backend APIs, integrate and optimize databases, enforce security best practices, and ensure high performance. Applicant must demonstrate expertise with modern frameworks, RESTful services, version control, automated testing, and CI/CD pipelines. Deliverables: clean, documented code, comprehensive tests, and deployment scripts. Timely, communicative, and detail-oriented professionals with strong English proficiency (C1+) encouraged to bid.