Customer Service Projects

Starting to use my dormant Ltd company

Hi, I have been trading as a sole trader for a number of years, and I have a dormant limited company that I would now like to begin trading through. I am looking for accountancy support, including: • Preparation of company accounts and corporation tax filings • My personal self assessment tax return (I am the sole director and shareholder) • Monthly PAYE, with a basic salary up to the personal allowance threshold if appropriate, and setting up and running payroll with HMRC • Advice on taking the remainder of my income as dividends My company year end is 30 April. I was planning to start trading on 1 May, although I am due several larger payments in April. Please could you advise whether it might be better to bring the year end forward? I work in Financial Services and all payments in and out are straightforward. There is no VAT. Could you give me a quote for the services above? I am not currently using accounting software. I can work with spreadsheets or with Pandle, which I have already signed up for. Thank you, Andy

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External PR Company Secretarial/Corporate Governance

We are looking to appoint an external company secretarial / corporate governance partner to support as we enter our next phase of growth. A specialist services business operating across facilities management, drainage and cleaning, with a focus on disciplined organic growth alongside selective acquisitions. We are seeking a pragmatic and commercially minded partner (individual or firm) to support across: • Company secretarial services (Companies House filings, statutory records, governance) • Corporate structure support (Group / OpCo alignment) • Board and shareholder documentation • Support on corporate actions (dividends, director changes, share movements) • Input on acquisition structuring and transaction support

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Review Google Adwords campaign set up

I am looking for a UK based Google Adwords expert to review my Google Adwords campaign set up and to make adjustments to improve it's success. The campaign is for local accountancy services and has only been running for a few weeks with a low success rate. I am looking for someone to review the campaign with feedback, make the required changes and then train me how to manage the campaign moving forward, or you can quote for management. In your application can you please share whether you have experience in Adwords campaigns for accountancy services and what CPL you've managed to achieve in the past. The budget isn't set in stone. Thank you!

Local SEO Specialist Needed

Project Overview I run a catering and events business based in Peterborough, UK. I am looking for an experienced SEO specialist to execute a clear, pre-defined strategy focused on local dominance and lead generation, not generic SEO activity. This is not a “test and see” project. The strategy is already defined — I need someone capable of executing it properly. --- Objective Generate consistent, high-quality enquiries and bookings through: - Strong local rankings - High-intent keyword targeting - Service + location SEO - Conversion-focused website improvements --- Geographic Focus (IMPORTANT) We are focusing on a 60-mile radius from Peterborough first. Examples include: - Peterborough - Stamford - Spalding - Huntingdon - Cambridge - Market Deeping - Surrounding areas We are not targeting nationwide initially. Once local dominance is achieved, we expand. --- Scope of Work (Monthly Retainer) I want a clear monthly execution plan. 1. Keyword Strategy - 8–15 high-intent keywords - Service + location based - Must be commercially relevant (booking intent) --- 2. Service + Location Pages (CORE FOCUS) - Creation of SEO-optimised pages (e.g. “Wedding Catering Peterborough”, “Pizza Catering Stamford”, etc.) - Proper structure (not spam pages) - Internal linking strategy

Google Sheet

I have a list of unpaid client services (large projects + monthly payments) and need a single, clean Google Sheet: Columns: Client, Service, Month (split multiple months), Total, Paid, Remaining (Total–Paid), Status (Unpaid/Partial/Paid, auto-calculated) Sections: Projects and Monthly Payments Automation: Remaining and Status formulas Totals: Overall Total, Total Paid, Total Remaining (optionally per client) Conditional Formatting: Red=Unpaid, Yellow=Partial, Green=Paid Usability: Google Sheet Table with filters for Client, Month, Status Budget: $20

Cold calls, meeting organization in the German market

We are looking for a native German speaker. to work with cold calls and meeting scheduling. Our company is one of the leaders in Europe in providing services for tax refunds for employees from abroad. You will need to communicate with employment agencies, employers, temporary workers and other companies. The main goal is to find the right person and arrange a meeting. We are looking for someone for a longer project, so if you think you are suitable for this job, contact me.

Short-term Appointment Setter

I'm looking for an experienced Short-term Appointment Setter to coordinate and manage meeting schedules for the sales team. What you'll do: • Contact and qualify prospects to determine if they match the ideal customer profile • Book and confirm qualified appointments into sales representatives' calendars • Follow up on missed meetings and re-engage prospects until they are ready to meet • Maintain accurate records of interactions, notes, and appointment details • Handle objections professionally to secure confirmed appointments • Send reminders to ensure prospects attend scheduled meetings • Track and report on key performance metrics to management If you're organised, detail-oriented, and experienced in appointment setting, send me a proposal!

Marketing & Sales Analytics Dashboard Design & Development

Freelance Brief: Marketing & Sales Analytics Dashboard Design & Development Project Overview Company: Breggz — a premium wireless earphone brand based in the Netherlands, operating a combination of direct-to-consumer sales via Shopify, retail, and partners channels. Project: Design and build a core Marketing & Sales Analytics Dashboard that unifies data from CRM, customer service, advertising, web analytics, and social channels into a single interactive reporting environment with additional modules, data sources, and features to be layered in over time through a phased approach. Preferred Platform: Power BI. Open to proposals using Tableau or Looker Studio if the freelancer can demonstrate a superior approach for this use case. What We Need A freelancer or small team to build an interactive analytics dashboard that gives our leadership team at-a-glance visibility into sales performance, marketing campaign effectiveness, website traffic, customer support health, and pipeline status. Phase 1 — Core Dashboard (This Brief) The initial build should deliver: • Executive Summary View — 5–7 hero KPIs with trend sparklines and period comparisons (Total Revenue, Total Orders, CAC, Website Conversion Rate, Open Support Tickets, Pipeline Value, Top Campaign ROAS) • Sales Performance Module — Revenue, AOV, order volume, win rate, product performance by SKU • Website Analytics Module — Sessions, unique users, bounce rate, traffic by source/medium, conversion rate, top landing pages • Marketing Campaigns Module — CAC, ROAS, Marketing ROI, Cost Per Lead, conversion rate by channel, LTV:CAC ratio • Global filters — Date range, comparison period, channel, product/SKU, geography, and campaign selectors across all views • Cross-filtering — Clicking any chart element should filter all other visuals on the same page Future Phases (Not in Scope for This Brief, But Good to Know) • Sales funnel / pipeline visualisation with stage-by-stage conversion tracking • Email campaign performance module (open rate, CTR, revenue per email) • Customer support module (ticket volume, CSAT, NPS, SLA compliance) • Automated alerts for threshold breaches (e.g., revenue drops >15%, ROAS falls below 1.0) • Advanced drill-downs, attribution modelling, and cohort analysis • Mobile optimisation Understanding the full roadmap is important — the chosen freelancer should build a clean, scalable data model from day one that supports these additions without a rebuild. Data Sources The dashboard will pull data from the following platforms: # Platform Data Type 1 EngageBay CRM Leads, deals, pipeline stages, contact lifecycle (MQL → SQL → Won/Lost) 2 EngageBay (Customer Service) Support tickets, response times, resolution times, CSAT 3 Google Analytics (GA4) Website sessions, traffic sources, conversions, page performance 4 Google Ads Paid search campaigns — spend, impressions, clicks, CPC, ROAS, conversions 5 Shopify Sales 6 Social Media Platforms Engagement rates, reach, follower growth, website clicks from social EngageBay offers a REST API for accessing CRM and customer service data. Google Analytics and Google Ads have well-documented connectors for Power BI. Data integration can be achieved via native connectors, API calls through Power Query, or middleware tools such as Zapier, Make, or Supermetrics. The freelancer should advise on the optimal integration approach for each source, balancing reliability and cost for a startup. Technical Requirements • Platform: Power BI preferred (Tableau or Looker considered) • Data modelling: Clean star schema or equivalent that supports future module additions without restructuring • Visualisations: KPI scorecards with sparklines, line/bar charts for trends, funnel charts for pipeline, conditional formatting on tables • Interactivity: Hub-and-spoke architecture with drill-through from Executive Summary into each module • Refresh: Scheduled data refresh (minimum daily for key metrics) • Documentation: Brief handover documentation covering data model, refresh schedules, and how to extend the dashboard Timeline & Budget • Timeline: Maximum 2 weeks from kickoff to delivery of Phase 1 • Engagement type: Fixed-price preferred, hourly considered • Budget: Open to proposals — please quote based on the scope described above. This is a lean startup project, not an enterprise engagement What We're Looking For in a Freelancer • Proven experience building Power BI dashboards (or Tableau/Looker) — portfolio examples required • Experience connecting to REST APIs and CRM platforms (EngageBay experience a bonus, but not essential) • Strong data modelling skills (Power Query / DAX proficiency for Power BI) • Clean visual design — dashboards should be intuitive and presentation-ready • Good communicator who can work asynchronously across time zones (we're based in the Netherlands and UK) • Available to start within the next 1–2 weeks

I need help writing an announcement to find a marketing director

I need help writing and placing an announcement to find a marketing director to promote 50+ never-been-seen-before lead generation for B2B products/services. I am baffled what goes on in today's marketing applicant's mind.

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SEO Expert or Agency Needed for Multiple Business Websites

We are looking for an experienced SEO expert or agency to handle SEO for three of our business websites: - Auto Repair Services - Electrical Services - Furniture Store (E-commerce / Local) Our goal is to improve search engine rankings, increase local visibility, and generate consistent leads/sales. Scope of Work: Complete On-Page SEO (technical fixes, meta tags, content optimization) Local SEO (Google Business Profile optimization, citations, local rankings) Off-Page SEO (quality backlinks, authority building) Keyword research for each niche Competitor analysis Monthly reporting with clear progress tracking Requirements: Proven experience in multi-niche SEO Strong understanding of local SEO strategies Ability to rank websites in competitive local markets Clear communication and reporting We are looking for a long-term collaboration if results are satisfactory. Please share: Case studies or past results Strategy overview for similar businesses Monthly pricing Looking forward to working with a results-driven SEO professional.

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Translate from English to Tamil - Website

Tamil Website Content Translator Required (From English) We are looking for someone who can translate website content from English to Tamil. The translation should read naturally and professionally in Tamilrather than being a direct word-for-word translation. The goal is for the content to feel as if it was originally written in Tamil. The initial project will include 8 website pages: * Home Page * About Us * Why Us * Our Services – Main Page * Our Services – Mortgage Page * Our Services – Insurance Page * Our Services – Estate Planning Page * Contact Us Page If the collaboration works well, we plan to dd approximately two additional pages each monthso this could become an ongoing engagement. *Requirements: * Strong proficiency in both English and Tamil * Ability to produce clear, natural, reader-friendly Tamil content * Preferably someone with experience translating website or marketing content Please share: * Your relevant experience * Examples of similar translation work if available * Your estimated turnaround time We look forward to working with someone who can help us present our content effectively to a Tamil-speaking audience.

Remote Admin & Accounts Assistant (P/T, Remote)Paid Training

We’re a friendly and growing international company working across superyacht services, sales & brokerage, property development, investments, customer care, and HR. Our team operates across America, Europe, and Australia, and we pride ourselves on maintaining a supportive and collaborative work culture. We’re currently looking for a Remote Admin & Accounts Assistant to help support our day-to-day operations. This is a flexible part-time remote role, and no prior experience is required because we provide full paid training. If you’re organised, reliable, and eager to learn, we’d love to hear from you. What you’ll be helping with: Keeping our databases and records accurate and up to date Tracking purchase orders and supplier deliveries Conducting light research on products and sales data Providing friendly and professional support to our team and partners Assisting with basic HR administrative tasks Joining occasional supplier calls or product demos Supporting general admin duties when needed What we’re looking for: Friendly and professional communication skills Strong attention to detail and good organizational ability Comfortable using Excel (experience with Xero is a bonus but not required) Ability to work independently and meet deadlines Positive attitude and willingness to learn What we offer: Paid training and ongoing support Flexible part-time remote work A supportive international team Opportunity for long-term work and career growth Budget: $12–$22 per hour depending on experience, with flexible hours. How to apply: Send us a short message introducing yourself, your availability, and why you think you’d be a good fit for this role. We look forward to hearing from you!

BrandDiscovery&Strategy

Market research (industry trends,customer needs), competitoranalysis (positioning, pricing,strengths), SWOT analysis(internal/external factors),positioning statementdevelopment, brand storycreation, messaging framework (3-5 key messages per audience), toneof voice guidelines(formal/technical/innovativetraits) As this is a Mechanical enginering industry of manufacturing | trading of Aerospace | Hydraulic | general engineering components. Market local : Bangalore, India ambition on global market as well. If you are having the mechanical engineering experience show case sample refereces attach in your proposal. Data reliability and clarity of our presentation. Post submission support details as well.

Backend Developer

About the Role We are looking for a skilled Backend Developer to design and build scalable server-side applications. You will be responsible for developing APIs, managing databases, and ensuring high performance and responsiveness of our applications. Key Responsibilities Design, develop, and maintain backend services and APIs Build scalable and secure server-side applications Work with databases to design efficient data models Integrate third-party services and APIs Optimize applications for speed and scalability Collaborate with frontend developers, DevOps engineers, and product teams Write clean, maintainable, and well-documented code Participate in code reviews and continuous improvement processes Requirements 3+ years of experience in backend development Strong knowledge of Node.js, Python, Java, or PHP Experience building RESTful APIs or GraphQL APIs Proficiency with databases such as PostgreSQL, MySQL, or MongoDB Experience with Git and version control workflows Knowledge of authentication, security, and API design Familiarity with cloud platforms (AWS, Azure, or Google Cloud) Nice to Have Experience with microservices architecture Knowledge of Docker and Kubernetes Experience with CI/CD pipelines Familiarity with Redis, Kafka, or message queues Benefits Competitive salary Flexible working hours Remote work options Professional development opportunities Collaborative international team

Needs full website redesign with SEO. Experienced developers onl

Job Post: Complete Website Redesign — Luxury Serviced Accommodation Brand (London) Title: Website Redesign + SEO for Award-Winning Serviced Accommodation Company Budget: Open to quotes (one-off + optional monthly retainer) About Us Stay Smart is an award-winning serviced accommodation operator managing a growing portfolio of short-term rental properties across prime London locations including Golders Green, Fulham, Bermondsey, Deptford, and Farringdon. We've been recognised as: Emerging Luxury Serviced Apartment Brand – London 2025 (Real Estate Insider) Accommodation Specialists of the Year – London & South East England (Prestige Awards 2026/27) Current website: https://stay-smarter.com/ Project Overview We need a complete website redesign — not a refresh, a full redo. The current site does not reflect our brand positioning as a luxury serviced accommodation provider. We're looking for a developer/agency who can deliver a modern, high-converting website that matches the quality of our properties and industry recognition. Scope of Work Full website redesign & development — clean, modern, luxury feel Pages required: Home, About Us, Contact Individual property listing pages per location (5 locations) Location-specific landing pages for local SEO visibility Service pages (Airbnb Management, Become a Host, etc.) FAQ, Privacy Policy, Terms & Conditions Enquiry/booking forms with automated email submissions SEO implementation: Full on-page SEO optimisation Schema markup for enhanced search results Google Business Profile setup & optimisation Location-specific SEO strategy Analytics & tracking setup (Google Analytics, etc.) Mobile-responsive design across all devices Fast load times — performance-optimised Newsletter signup integration What We're Also Interested In (Optional / Quote Separately) Ongoing website maintenance & updates Hosting (if included in your offering) Automated blog setup CRM integration Local business optimisation (citations, directories, etc.) To Apply, You MUST Include: Applications without the following will not be considered. Portfolio link — show us at least 2-3 websites you've designed and built (live URLs, not mockups) At least one project in hospitality, property, or short-term rental — we want someone who understands the space Detailed quote broken down into: One-off design & development fee Monthly fee (if applicable — for maintenance, hosting, SEO) Any additional costs Estimated delivery timeline Tech stack you'd recommend and why (WordPress, custom build, etc.) Your maintenance/support offering — what happens after launch? Ideal Candidate Proven experience building websites for hospitality, property management, serviced accommodation, or vacation rental businesses Strong portfolio of live websites (not templates or demos) SEO knowledge — not just keywords, but schema, local SEO, and technical SEO Excellent communication and clear project timelines Based in UK or comfortable working in UK timezone How We'll Decide We are evaluating multiple developers and will create a shortlist based on: Quality and relevance of portfolio Value for money (not necessarily the cheapest) SEO capability Communication and professionalism Maintenance/long-term support offering We aim to make a decision within 2 weeks of receiving all quotes. To get in touch: Please reply with the items listed above, or message us to arrange a quick call.

Ongoing Wix Website Maintenance (Events Calendar + Updates)

Hi, I’m looking for someone reliable to manage ongoing updates on my Wix website for my jewellery business. This mainly includes: • Keeping my event calendar accurate and up to date (this is very important) • Updating event details such as dates, times and venues • Small text and image changes when needed I’m currently paying monthly for this service, but I’ve had issues with updates not being completed and incorrect information being left on the site, which has impacted my bookings. So reliability and good communication are really important to me. I’m looking for ongoing monthly support around £50/month. Please let me know: • What’s included in your monthly support • Your usual turnaround time for updates (ideally 24–48 hours) • Your experience with Wix Thank you :)

Short-term Social Media Moderator

I'm looking for an experienced Short-term Social Media Moderator to help manage and maintain a safe, engaging social media presence. What you'll do: • Review and filter posts, comments, and messages to remove spam, hate speech, or inappropriate content • Apply brand rules and community standards, hiding or reporting violations • Respond to customer inquiries and comments in a timely, professional manner • Identify negative trends, PR risks, or misinformation and escalate to the relevant team • Track and report on moderation metrics (comments removed, sentiment trends, etc.) • Block malicious profiles and scammers from interacting with the community • Collaborate with the social media or marketing team to align with campaign goals If you're organised, reliable, and experienced in social media moderation, send me a proposal!

Shopify Experts Wanted for Seamless Fulfillment Integration

Job Description Are you a Shopify Expert or an E-commerce Agency looking to provide more value to your clients? We are looking to build long-term, professional partnerships with service providers who want to streamline their clients' backend operations. About Us: We are a premier Drop-shipping & Supply Chain Agency specializing in high-efficiency product sourcing, rigorous quality control, and fast global fulfillment. We bridge the gap between scaling brands and reliable manufacturing. Why Partner With Us? Many Shopify store owners struggle with unreliable suppliers and slow shipping, which leads to chargebacks and poor ad performance. By partnering with us, you can offer your clients a "turnkey" fulfillment solution that ensures their brand’s longevity—and your project’s success. What We Are Looking For: Shopify Developers, Designers, or Marketing Agencies with an active client base. Professionals who want to ensure their clients have a robust supply chain to support their growth. Partners interested in a referral-based collaboration (we have a structured program to reward your recommendations). Your Role: Identify clients within your portfolio who are struggling with sourcing or shipping. Introduce our fulfillment services as a strategic upgrade to their current workflow. Collaborate with us to ensure a smooth technical integration between their Shopify store and our ERP system. Requirements: Deep understanding of the dropshipping/e-commerce landscape. Excellent communication skills. We only accept applications from the United States, Canada, Australia, and Europe. Applications from other regions are not accepted.

Proposal for Web Development Collaboration

I’m Edwin, a Sr. Software Engineer and owner of my agency.(run an software agency) in Mexico. We're growing agency and looking for native English speaker who can collaborate with us. I have high skilled developers consist of 9 members including frontend, backend, devops and AI engineer. but we cant get a good client due to limitation of English skills. This is to collaborate on web development projects, focusing on long-term client work that we could manage together. With consistent and structured effort, this collaboration could result in meaningful outcomes for both sides. In this business, your role is to handle customer relations with excellent language skills and we're handling project development. You don't need to have much experience in web development, just need to keep a google business relation with clients. You know the business portion better than me. I know the technical portion better than you. So if we work together, we can make a good result. If this sounds interesting, I would love to schedule a time to discuss the details and explore how we could work together. Please let me know a day and time that works best for you. Looking forward to your response! Best regards, Edwin Rivera

Paid media specialist

We're looking for an experienced freelance paid media specialist to take ownership of digital advertising for a growing B2B service business. The business generates leads primarily through Google PPC and is looking for someone to optimise existing activity, and in time introduce Meta, Bing, and remarketing activity. Scope of work: — Initial audit of existing Google Ads account with recommendations — Ongoing Google Ads management (current spend £2,000–£4,000/month) — Set up and manage Meta advertising campaigns from scratch — Set up and manage retargeting campaigns from scratch — Basic CRO input — reviewing landing pages and suggesting improvements to maximise conversion — Monthly reporting against agreed KPIs (CPL, ROAS, CVR) What we're looking for: — Proven B2B lead generation experience (service businesses preferred) — Strong Google Ads track record with demonstrable CPL results — Experience setting up and running Meta campaigns for B2B audiences — UK-based preferred, familiar with UK SME market — Google Ads certification and/or Meta Business Partner status desirable Engagement: We're looking for an ongoing monthly retainer arrangement. Please include your proposed monthly fee (excluding ad spend) and a brief note on relevant experience when applying. Important: all ad accounts must be set up and owned in the client's name.