
Customer Service Projects
Looking for freelance Customer Service jobs and project work? PeoplePerHour has you covered.
AI Chatbot Builder for Websites & Lead Capture Systems
AI Chatbot Developer Description: We need a freelancer to build simple but effective AI chatbots for client websites. Responsibilities: • Setup chatbot flows (FAQ, booking, lead capture) • Integrate with websites or messaging platforms • Optimize for conversions Tools (preferred): ManyChat, Tidio, ChatGPT Requirements: • Experience building bots for real businesses • Basic understanding of customer journeys To Apply: Send chatbot examples + start with “BOT PRO”
12 days ago56 proposalsRemoteAdapt Existing 4-7 Agent AI Platform for Field Service
NextLevel Operations Group is looking for a developer who has already built and deployed a working 4-7 agent multi-agent AI system for field service businesses — plumbing, HVAC, roofing, or restoration. Must be a live production system, not a demo or prototype. Platform must handle: smart dispatching with live traffic routing, photo and video diagnosis of problems, inventory checking across trucks to eliminate comebacks, agents that reason and collaborate together, client communication automation, job logging, invoicing, and payments. Requirements — non-negotiable: Full IP ownership transfer. I own all code forever. Deployed to my cloud only. Full source code to my private GitHub. Multi-tenant white label for unlimited clients with separate branding and data. Handles 100 active clients from day one, scalable to 500+. Documented uptime from existing deployment. Basic guardrails. Simple admin dashboard in plain English. Reply must include: Live demo link or GitHub proof of existing platform Industries already deployed Uptime record Fixed price quote broken into 4 milestones No existing platform to show = do not apply. Fixed price only. I will not disclose a budget.
a month ago26 proposalsRemoteOperation of Stellar AIO Auto Checkout Bot
Looking for someone to operate a Stellar AIO bot on my behalf in order to secure high demand items from key UK retailers. I have previously used ACO services but now looking for someone to operate bot for me privately so that purchases can be scaled up. Targeting £5-10k per month initially scaling there after. Operation will include: - Establishment of profiles, accounts and sessions for relevant retailers (all uk retailers that are covered by Stellar). - Maintenance of tasks and proxies - ensuring new product drops are captured promptly and proxies are rotated/managed. - Operation of account portfolio on “invite only” sites such as Amazon and Chaos Cards. The above list is not exhaustive - simply looking for someone to secure product - how this is done I.e automation vs manual management. I will provide Stellar access and access to discord monitors. Would like service provider to arrange all other services I.e proxies and hosting server to keep it simple. Fee structure looking to pay an upfront fee for initial set up - payable on initial success and then a commission % on all product secured weekly. As such, the more successful the bot management the higher reward. Ideally looking for someone UK based due to drop timings but open to this. This is an updated brief for those that saw the previous one - I have just simplified and clarified what I am looking for.
8 days ago14 proposalsRemoteopportunity
Ecommerce Email Marketing Klaviyo Specialist (Shopify Store)
We are a growing ecommerce health food/supplement-style dropship business currently doing approximately $40k/month in revenue and are looking for a highly skilled ecommerce email marketing specialist to help build and optimize our retention marketing systems. This is NOT a generic "newsletter designer" role. We are specifically looking for someone with strong experience in: Shopify ecommerce Klaviyo lifecycle/retention marketing customer segmentation ecommerce automations increasing repeat purchase rate and LTV Current Situation Main acquisition channel is Google Shopping Ads Customer acquisition costs are strong We already have traffic and sales We need help building a scalable retention system that increases repeat purchases, customer value, and profitability Initial Scope We want help setting up and optimizing core email flows including: Abandoned Cart Browse Abandonment Welcome Series Post-Purchase Flow Replenishment / Reorder Flow Win-Back Campaigns Review Request Flow Basic Segmentation Potential future work: Ongoing campaign management A/B testing SMS marketing Offer optimization Advanced segmentation Customer lifecycle optimization What We Care About We care much more about: revenue generation conversion optimization retention strategy lifecycle timing ecommerce metrics than flashy graphic design. You should understand concepts like: LTV repeat purchase rate revenue per recipient deliverability segmentation customer journey optimization Requirements Please apply ONLY if you have: proven Shopify ecommerce experience strong Klaviyo experience examples/screenshots of flows you’ve built experience improving retention metrics understanding of ecommerce customer psychology Bonus: health/supplement/consumable product experience direct response marketing background SMS experience To Apply Please include: Examples of ecommerce flows you’ve built Approximate results achieved Your preferred pricing structure Whether you prefer one-time setup or ongoing management What you believe are the most important flows for a consumable ecommerce business We prefer practical operators who focus on measurable business results rather than branding buzzwords.
3 days ago63 proposalsRemoteBlog post writer needed for health and wellness niche.
I am Seeking an experienced lifestyle and specialty beverage writer to craft engaging, SEO-optimized website copy for a new e-commerce store selling artisanal coffee beans. Targeting coffee enthusiasts aged 25–45, the tone should be professional yet approachable, blending expertise with warmth. Deliverables include informative product descriptions, compelling category pages, and captivating blog posts that highlight origin, flavor profiles, brewing tips, and wellness benefits while boosting search visibility and customer engagement.
11 days ago46 proposalsRemoteResearch Paper proofreading
I am seeking a proofreading service for my computer science manuscript, which is approximately 8,833 words in length and prepared using Overleaf/LaTeX. The proofreading should include grammar correction, academic language enhancement, clarity improvement, and consistency checking throughout the manuscript. Experience with computer science terminology and academic publications is preferred. I would like the proofreading to be completed within a maximum of 5 days.
5 days ago42 proposalsRemoteopportunity
Automatic Check Out System for TCG etc
Looking for someone to set up, maintain and operate an ACO bot/service. I have used Stellar with limited success - as I am not “tech savvy” but moreover do not have the time need for maintenance and maximising I.e jigging accounts, managing proxies and quickly responding to new product drops to update tasks etc etc. As such, more recently I have used ACO services with great success. However, they aren’t scalable to the level I would like I.e max of 10 accounts, only targeting drops rather than monitoring restocks. Therefore, looking to partner with someone who has the time and the knowledge to operate an ACO service on a large scale on my behalf. I am relaxed whether this is custom built or using existing software - the focus for me the ongoing success and output. In terms of stores, I would be looking to target all UK retailers (that sell at RRP) and also those that operate an invitation model (Amazon, chaos) in order to utilise mass accounts to improve chances. In terms of fee structure, the typical PAS fee I have been paying 15% of profit on secured product and I would expect to pay a “set up” fee as a one off to cover the design, loading and set up.
13 days ago29 proposalsRemoteDesign Meta Ads Campaign For Online Teacher
I need a Meta Ads Advertising Specialist to professionally design and implement a new marketing campaign to increase sales of my existing online teaching services.
16 days ago49 proposalsRemoteSeeking A Reliable Virtual Assistant
We are seeking a skilled, well rounded and detailed oriented individual that will be responsible for creating and optimizing product listings on various online marketplaces. Also should be conversant with project manager tool like Trello and the likes and must have experience with Microsoft Word and excel with a light customer support experience.
24 days ago34 proposalsRemoteIntergration PB WB
Project title: Pipedrive, QuickBooks and Mintsoft API automation for 3PL order workflow We are looking for an experienced API/automation developer to help build an order workflow between Pipedrive, QuickBooks Online and Mintsoft. Current systems: - Pipedrive is used by the customer’s sales team - QuickBooks Online is used for invoicing/accounts - Mintsoft is used by our 3PL business for order fulfilment, pick/pack and dispatch Required workflow: When a deal in Pipedrive is moved to a specific stage, for example “Ready for Fulfilment”, the automation should: 1. Pull the deal, organisation, contact and product line information from Pipedrive. 2. Validate that required order fields are complete. 3. Check/match customer and product/SKU data. 4. Create the fulfilment order in Mintsoft. 5. Create or prepare the invoice in QuickBooks Online. 6. Update the Pipedrive deal with the Mintsoft order number, QuickBooks invoice number and automation status. 7. Log errors clearly if required fields, SKUs, customer details or API calls fail. The solution can be built using Make.com, Zapier, n8n, Pipedream or a lightweight custom API/middleware, but we are looking for the most reliable and cost-effective option. Important: - Experience with Pipedrive API/webhooks is required. - Experience with QuickBooks Online API is required. - REST API and JSON experience is required. - Experience with Mintsoft API or warehouse/order management APIs would be a strong advantage. - We need proper testing and a simple handover document. Please respond with: 1. Similar integrations you have completed. 2. Your recommended approach. 3. Fixed price for phase 1. 4. Estimated timescale. 5. What access/information you would need from us.
6 days ago39 proposalsRemoteAPI connect for event website
Create script for event API service website
24 days ago34 proposalsRemoteWeb3 Full-stack developer position is opened
We are expanding our team and seeking a talented Full Stack Developer to build and scale the OzoneX DEX platform. Responsibilities include crafting user-facing trading flows, seamless wallet integrations, real-time blockchain data handling, and robust core platform services. Ideal candidates possess strong web3 development experience, proficiency with decentralized protocols, and a focus on scalability, security, and performant UX. Submit proposals outlining relevant expertise and past DEX or blockchain projects.
20 hours ago29 proposalsRemoteInsurance Claims Website GURU -
I need a UK BASED web designer to redesign the website to make our company searchable throughout the NORTH EAST, UK - and mentions the 4/5 services so we are reachable when someone searches in google for a "flood damage property expert". UK BASED ONLY!
15 days ago20 proposalsRemoteAI Voice Answer System - Vapi/Twilio/Google Calendar Integration
I need an experienced developer to build an automated AI voice answering service for small businesses. The system must answer forwarded calls using a voice AI platform (Bland AI or Vapi), capture caller details, book appointments into Google Calendar in real time, and send automated SMS confirmations via Twilio. Must also handle cancellations by text. I have existing Vapi and Twilio accounts. Looking for someone with proven voice AI experience who can communicate clearly in plain English throughout.
4 days ago51 proposalsRemoteFAcebook page design
I seek an experienced designer to revamp my Facebook business page to a professional, service-focused layout. Current page requires modern visual branding, clear service descriptions, optimized profile and cover imagery, and structured sections highlighting offerings. Deliverables: refreshed visuals, concise service copy, and layout optimization for engagement. Please include a fixed-price estimate and estimated completion timeframe. Prioritize clarity, consistency, and mobile responsiveness. Please provide a rough price and timescale for this project Current facebook page https://www.facebook.com/profile.php?id=61576503454388 The layout we prefer and to include the services tab https://www.bark.com/en/gb/b/rapid-response-services/810ZLv/
a month ago23 proposalsRemoteopportunity
Flyer Design Needed for Heating & Plumbing Business
We’re a local boiler, heating and plumbing business in the UK and we’re looking for someone to design us a flyer. We need an A5 double-sided leaflet for domestic customers that looks clean, professional and trustworthy. It will be used for a local leaflet drop, so we want something that feels right for a UK home services business and encourages people to get in touch. We can provide the logo, contact details, website, van photos, service list, reviews and accreditations. Our work includes boiler servicing, repairs, installations, heating work and general plumbing, so we’d like the flyer to cover that in a simple, clear way without feeling too cluttered. If you’ve done similar leaflet or flyer work before, please send over a few examples, your price and roughly how long it would take.
23 days ago75 proposalsRemoteMap animation for a property location guide
Create a polished map animation showcasing property locations, replicating the referenced sequence (10s–45s) with smooth panning, animated route lines, location markers, subtle zooms, and elegant labels. Deliverables: high-resolution MP4 and source file, layered assets, and optimized timing for a 35-second segment. Require clean typography, coherent color palette, and professional easing transitions. Experience with map services, vector graphics, and motion design preferred. Please include estimated timeline and cost in your bid.
a day ago2 proposalsRemote“Marketing & Business Development Specialist for Brand Expansion
Seeking an experienced Marketing & Business Development Specialist to drive brand expansion. Responsibilities include crafting strategic growth plans, executing digital and offline campaigns, identifying new market opportunities, forging partnerships, and optimizing customer acquisition and retention. Must analyze market trends, set KPIs, manage budgets, and deliver measurable ROI. Ideal candidate demonstrates strong communication, negotiation skills, and proven success scaling brands across diverse channels. Competitive compensation and milestone-based deliverables.
16 days ago22 proposalsRemoteClient & Vendor Partnerships Manager
About the Role We are a global IT services and business consulting firm operating across 28+ countries, delivering enterprise-grade mandates in IT infrastructure, cybersecurity, ERP implementation, business consulting, and project subcontracting. We work with clients ranging from SMBs to Fortune 500 companies and government institutions — all engagements run under strict NDA and confidentiality frameworks. We are hiring a Partnerships Manager to own two sides of our business growth — identifying and connecting with clients who have projects we can take on, and managing the network of delivery partners and specialist vendors who execute work with us. What You'll Own Client Side Identify and reach out to potential clients — enterprises, institutions, or SMBs — who have active or upcoming needs in areas like IT services, ERP implementation (SAP, Oracle, Microsoft Dynamics, NetSuite, Odoo), cybersecurity, or business consulting Build relationships with decision-makers, procurement leads, and project owners Qualify opportunities and coordinate with our internal team to move them toward a pitch or engagement Manage and track the opportunity pipeline Vendor & Partner Side Manage and grow our roster of delivery partners — specialist firms, freelancers, and subcontractors — who want to collaborate with us on project execution Vet and onboard incoming partner inquiries across technology, ERP, consulting, and project management domains Coordinate scope handoffs, NDAs, delivery expectations, and ongoing communication between partners and our internal team Ensure all partner engagements operate within our confidentiality and governance standards — partners never interface directly with end clients Who You Are You have worked in an IT services firm, ERP consultancy, systems integrator, or business consulting company in a BD, partnerships, or account management role You understand how subcontracting and white-label delivery models work — and can operate with the discretion that comes with NDA-driven engagements You've done both sides — brought clients in and managed external delivery partners or vendors You're organized, self-directed, and can own a function without needing constant oversight Bonus: exposure to ERP ecosystems (SAP, Oracle, Dynamics, NetSuite, or Odoo) or IT services sales cycles Engagement Details 10–20 hours/month to start Fully remote, async-friendly Strong performers will grow into a larger or full-time role
9 days ago17 proposalsRemoteLooking for a new style of marketing partnership
Wanting to engage a forward thinking performance based marketing company to market a new service in the UK. Further details below
24 days ago11 proposalsRemote