
Customer Service Projects
Looking for freelance Customer Service jobs and project work? PeoplePerHour has you covered.
Domain setup, hosting, website launch and maintenance.
I am looking for a reliable, reasonably priced freelance web developer to launch and provide ongoing support for the existing website of Sylvie’s Private and Commercial Cleaning. I require assistance with registering a suitable domain name, arranging hosting, connecting and publishing the website, and ensuring it is secure and works correctly across mobile phones, tablets and computers. This should include testing enquiry forms and confirming that customer enquiries reach the correct email address. Following the launch, I would also require occasional updates to photographs, service information, prices and recruitment adverts, together with basic monitoring and technical support. Please review the existing website platform before quoting and provide a clear breakdown of: Initial setup and launch costs. Annual domain registration and hosting charges. Ongoing maintenance fees, including the updates and support covered. Any additional charges, including VAT where applicable. The domain and hosting accounts must be registered in my name, with full access and ownership retained by me. As Sylvie’s is a new business, I am seeking a cost-effective arrangement with transparent pricing and flexibility. Please confirm your availability, anticipated timescale and examples of similar websites you have supported.
8 days ago71 proposalsRemoteTesting Wordpress plugin on a wordpress/woocommerce site
We are looking for a WordPress or WooCommerce website owner to help us test our new Voxeleon.com WordPress Plugin on a real, running website. Voxeleon is developing AI-powered business automation tools to help businesses improve customer engagement and streamline customer interactions. We have developed a WordPress plugin to connect websites with the Voxeleon platform, and we want to validate its installation, connectivity, compatibility, and functionality in a real-world environment. What We Need An active WordPress website, preferably with WooCommerce installed. Permission to install and test our plugin on your website. Assistance in verifying the connection between WordPress and Voxeleon. Feedback on installation, configuration, compatibility, and any errors encountered. Confirmation of whether the plugin works as expected in your environment. What We Offer Free access to the plugin for testing purposes. Direct communication with our development team. An opportunity to influence the development of an emerging AI business automation platform. Potential to become an early Voxeleon.com user and testing partner. Important Notes Your website must be operational and accessible for testing. We will agree on the testing scope before installation. We will not request your customers' personal data, payment information, or unnecessary administrative access. Testing should preferably take place on a staging site or a recent backup, with only the minimum permissions required. How to Apply Please tell us: Do you currently operate a WordPress or WooCommerce website? What type of website do you run? Can you provide a staging environment for testing? Are you comfortable testing a new plugin and sharing technical feedback? We are particularly interested in WooCommerce stores and business websites that receive real customer enquiries. Let's help make Voxeleon more reliable for real-world businesses! https://VoxelEon.com
10 days ago25 proposalsRemoteopportunity
Submit company annual accounts and personal tax return. UK based
Hello I am looking for someone to submit my company account. I have hardly traded this year with sales under 10K hence looking for someone to do this at an affordable rate. I also require a personal tax return done. If you offer a affordable service please get I touch.
2 days ago27 proposalsRemoteQuarterly irish vat return services business
We are looking for a VAT accountant familiar with Irish tax systems. We have an overdue quarterly VAT return. You will have to input the VAT invoices into a spreadsheet and prepare our VAT return manually.
a month ago14 proposalsRemoteTele appointer
phoenix phoenix Phoenix - Your AI Assistant Inactive session will be ended in 24 hours End Session How can I help you today Richard Richard Dowling Notifications 2 NEW Workstreams 12 NEW Favourites Search Global Payroll Build Your Resume Post project Browse by Category Post a project Describe what you need, then receive custom proposals from freelancers. Select a relevant category so that freelancers can find your project Category Marketing, Branding & Sales Subcategory Direct Marketing Project title Tele appointer Try to summarise your project in one sentence. Project description Make outbound calls, set appointments Be descriptive, projects with good descriptions are more popular with our freelancers. Suggest Using AI Upload samples and other helpful material (optional) Drop files here or Browse to add attachments Budget type Fixed Price Currency £ GBP Need global payroll support? HireGlobal helps you onboard and pay workers compliantly in 150+ countries. Sign up free → Budget 132 A budget of £132 is likely to attract TOP CERT experts for Marketing, Branding & Sales (Direct Marketing). Cert 4 freelancers start at £75Cert 5 freelancers start at £90Top Cert experts start at £120 + Show advanced options (location, visibility, duration, interview questions) Post Project Product About Team Support How it works Trust & Safety Help Centre Discover Guides Stories News Resources Global Payroll Business Cost Calculator Startup Cities Browse Freelance Services Freelance Skills TermsPrivacySitemapCompany Details© 2026 People Per Hour Ltd Suggested Project Description Option 1: We are seeking a reliable tele-appointment setter to make outbound calls to prospective customers, introduce our services professionally, understand their needs, and schedule qualified appointments for our team. The freelancer should communicate clearly, maintain a friendly and persuasive tone, follow calling guidelines, record accurate call outcomes, and manage bookings efficiently. Experience in cold calling, lead qualification, and appointment setting is preferred. Consistency, professionalism, and a results-oriented approach are essential. OR Option 2: We are seeking a reliable and professional tele-appointment setter to make outbound calls to prospective clients and schedule qualified appointments. The ideal freelancer will communicate confidently, follow provided call scripts, respond courteously to questions, and represent our business positively. Responsibilities include contacting leads, identifying their needs, confirming appointment details, and maintaining accurate call outcomes and scheduling records. Previous experience in telemarketing, appointment setting, or customer service is preferred. Strong verbal communication, persistence, and organization are essential. We value punctuality, professionalism, and consistent results. Insert into input field
2 days ago10 proposalsRemoteQuiska – Haitian Grocery Marketplace
**Quiska – Haitian Grocery Marketplace** We are looking to build a multi-platform e-commerce marketplace focused on Haitian grocery products. Quiska will connect customers with local sellers and provide reliable delivery directly to customers. The project will include **4 main interfaces**: 1. **Customer App** – Browse products, search, add to cart, place orders, make payments, and track deliveries. 2. **Vendor App** – Manage a store, add products, update prices and inventory, receive and process orders, and track sales. 3. **Delivery App** – Receive delivery requests, view customer locations, manage delivery status, navigate to customers, and confirm deliveries. 4. **Admin Dashboard** – Manage customers, vendors, products, orders, payments, deliveries, commissions, and platform analytics. We are looking for a developer/team experienced in **Flutter or React Native, backend/API development, database architecture, payment integration, GPS/location services, notifications, and e-commerce marketplaces**. The goal is to build a scalable MVP that can launch in Haiti and later expand to other markets. What would you charge to build this MVP?
24 days ago74 proposalsRemoteWebsite Design Mockup for a Modern Business Website
Description I’m looking for a skilled website designer to create a clean, modern, and professional mockup for a business website. The goal is to establish a strong visual direction before moving into development. I want a design that feels polished and trustworthy, with a clear layout, consistent typography, well-balanced colours, and intuitive navigation. The website should look professional on both desktop and mobile devices. Scope of Work The project will include: - Homepage mockup with a clear hero section, services overview, and strong call-to-action buttons. - About and Services page designs that present the business clearly. - Contact section with an organised, user-friendly layout. - Desktop and mobile responsive mockups. - A consistent colour palette, typography system, and reusable design elements. - Editable design files in Figma, including organised frames and components. What I’m Looking For I’m interested in someone who understands more than just visual appearance. The design should consider user experience, readability, navigation, and how visitors move towards taking action. Please share examples of previous website mockups or UI/UX projects you have completed. Experience designing websites for professional service businesses or small companies would be an advantage. Deliverables - High-fidelity website mockups. - Desktop and mobile layouts. - Editable Figma source file. - Up to two rounds of reasonable revisions.
8 hours ago61 proposalsRemoteopportunity
Urgent Property Legal Advice for Serviced Accommodation Company
The occupier initially booked through Airbnb and, while already staying at the property, requested a longer stay for relocation purposes. We subsequently entered into a six-month short-term letting agreement. I have since been advised that, despite the wording of the agreement, the arrangement may legally constitute an assured periodic tenancy. There have since been issues with delayed payments. Given the nature of the longer-term occupation, I have also requested Right to Rent verification and other supporting information. This has not yet been satisfactorily provided, and there have been a number of inconsistent statements and representations which I have attempted to verify. We have now agreed in principle to shorten her stay to approximately 2.5 months. I need advice on the correct legal way to document this and bring the existing arrangement to an earlier end. In particular, I would like advice on whether the existing arrangement can be ended by mutual agreement and replaced with a genuine short-term serviced accommodation/Airbnb arrangement, or whether continued occupation of the same property would still constitute an assured periodic tenancy regardless of the wording or platform used. I also need advice on my options if the occupier subsequently refuses to sign or honour the agreed earlier departure, and whether any Right to Rent issues or potentially misleading representations should be reported to the Home Office and/or the appropriate fraud authorities. I can provide the signed agreement, original Airbnb booking, payment history, some screenshots information about her visa, supporting documents and relevant correspondence immediately. I am also interested into someone who can draft a new agreement.
a month ago7 proposalsRemoteBusiness Growth & Operations Manager
We are seeking an experienced Business Growth & Operations Manager to help scale a premium hair and beauty brand. The project includes developing a practical growth strategy, identifying new revenue opportunities, refining customer acquisition and retention, and improving day-to-day operations. You will assess current processes, recommend measurable improvements, support brand positioning, and establish clear performance metrics. Ideal candidates bring experience in beauty or consumer brands, strong commercial insight, and the ability to turn strategic plans into sustainable results.
5 days ago15 proposalsRemoteB2B Sales Closer– Inbound Leads for Accounting Firm (UAE)
Job Description We are launching an accounting and bookkeeping services business in Dubai, UAE, and are looking for an experienced freelance B2B sales closer to convert inbound leads into paying clients. We will be generating leads through Meta (Facebook and Instagram) advertising campaigns. Your responsibility will be to contact these leads promptly, understand their accounting requirements, present our services, and convert interested prospects into paying monthly clients. This is a long-term opportunity for the right candidate, with a fixed monthly retainer and attractive performance-based commissions. Key Responsibilities * Contact inbound leads promptly, ideally within 5–10 minutes of receiving an enquiry during agreed working hours. * Conduct professional sales calls with business owners and decision-makers in the UAE. * Understand prospective clients’ accounting and bookkeeping requirements. * Present our monthly service packages and handle pricing objections. * Follow up consistently with interested prospects through calls and WhatsApp. * Close sales and guide clients through the onboarding process. * Maintain accurate records of all calls, follow-ups, and outcomes in our CRM. * Work towards agreed monthly sales and conversion targets. Requirements * Proven experience in B2B sales, preferably accounting, bookkeeping, financial services, business setup, or other professional services. * Strong English communication and negotiation skills. * Experience selling services to UAE businesses is highly preferred. * Ability to independently manage the sales process from initial enquiry to closing. * Comfortable working with CRM software and a company-provided calling system. * Availability during agreed UAE business hours to ensure prompt lead follow-up. * Self-motivated, reliable, and results-oriented.
10 days ago9 proposalsRemoteTelephone Business Development - Architects & Designers
UK-based applicants only. You must currently live in the United Kingdom. We are a London construction company looking for a reliable and confident person to help us make professional telephone calls to architects, interior designers and other relevant businesses. The main part of the work is speaking to people by phone, introducing our company, building a good relationship and helping us get considered for future projects and tender opportunities. This is not mainly an email or marketing role. We need someone who is comfortable spending the working time actually talking to people on the phone. You do not need to come from the construction industry. We will explain our company, our services and what information you need to communicate. What is important is that you: * have previous experience speaking professionally with customers or businesses by telephone; * are confident, friendly and able to build rapport; * can communicate clearly and professionally; * are comfortable speaking with architects, designers and business owners; * can work from home during weekday mornings; * are reliable and able to work agreed hours consistently. The role is initially around 4–6 hours per week, normally during weekday mornings. Pay: £15–£25 per hour depending on experience, plus a performance-based bonus. Experience in B2B calls, sales, customer service, appointment setting or business development would be useful, but construction experience is not essential.
a month ago16 proposalsRemoteUK Accountant Required for Two Small Limited Companies
I am looking for a qualified UK accountant to assist with the accounting and statutory requirements of two small UK Limited Companies. Both companies have relatively straightforward accounting requirements, a very limited number of transactions and well-organised financial records. I undertake the bookkeeping myself using Kashflow and can provide all relevant financial information, including bank statements, invoices, expenses and accounting records. Company 1: Final Accounts and Company Closure: The first company is a small structural engineering consultancy which is expected to cease trading on **31 October 2026**. We require a fixed fee quotation for the following services: 1. Preparation of the final statutory company accounts covering approximately seven months of trading, from 1 April 2026 to 31 October 2026, including submission to Companies House and the relevant Corporation Tax return to HMRC. 2. Preparation and issuance of a P45 for one director receiving a minimum salary, including the necessary final payroll submissions and closure of the PAYE scheme with HMRC. 3. Any necessary adjustment of the company's accounting reference date or accounting period. 4. Formal closure and dissolution of the Limited Company through Companies House, including any necessary liaison with HMRC. The company has very few invoices and transactions, and all bookkeeping has already been undertaken. Our existing accountant will be able to provide all previous accounting records, financial statements, payroll information and other relevant documentation to ensure a smooth handover. Company 2: Ongoing Accounting Services: We are also seeking an accountant to provide ongoing services for a second small UK Limited Company. Please provide your fees for: 1. Preparation of annual statutory accounts and submission to Companies House, together with the preparation and submission of the Corporation Tax return to HMRC and the annual Confirmation Statement to Companies House. 2. PAYE payroll services for one sole director receiving minimum salary. 3. Preparation and submission of the director's annual personal Self Assessment tax return. 4. Provision of your accountancy firm's office address as the company's registered office address with Companies House, including correspondence handling. **Additional Information** Both companies operate in the professional services sector and have a relatively small number of invoices and transactions. I personally undertake the bookkeeping, which should significantly reduce the amount of accounting work required. Our current accountant is increasingly focusing on larger companies and is no longer able to dedicate sufficient time to our smaller businesses. We are therefore seeking a reliable accountant who can provide a professional, responsive and cost-effective service. Fee Quotation Requested Please provide: - A separate fixed fee quotation for completing all services associated with the closure of Company 1. - A separate annual fee quotation for the ongoing accounting, payroll, Self Assessment and registered office services for Company 2. - No VAT return preparation or filing services are required, as neither company is VAT registered. - Your professional qualifications, relevant experience and expected turnaround times. We would ideally like to establish a long-term working relationship with a dependable UK accountant. Please confirm whether your quoted fees include VAT or any other charges. Thank you, and we look forward to receiving your proposals.
5 days ago19 proposalsRemoteB2B Lead Generation for an AI Training Company
We are an AI training company offering AI training and data annotation services. We are looking for a freelancer based in the Philippines to identify potential clients in the United States and Canada. Responsibilities 1. Research AI companies and startups that may need our services. 2. Identify relevant decision-makers and their contact information. 3. Build a list of 50 qualified leads. 4. Conduct personalized outreach to 20–30 prospects. 5. Use existing professional connections to facilitate introductions where possible. Requirements 1. Must be based in the Philippines. 2. Good online research skills and basic written English. 3. Familiarity with LinkedIn and lead generation tools. 4. Existing connections with U.S. or Canadian IT companies are a plus. Project Details Project Type: One-time, fixed-price project Deadline: 3 days Budget: $100–$150 Deliverables: 50 qualified leads, outreach records, and a brief report. How to Apply Please briefly describe your relevant experience, lead generation approach, existing professional connections, and proposed fixed price.
4 hours ago8 proposalsRemoteNative iOS Maintenance & PHP Payment Integration.
Native iOS Maintenance & PHP Payment Integration We’re looking for an individual developer to complete maintenance and payment integration on an existing multiservice platform. Work includes: * Fix existing native iOS compatibility, dependency and integration issues using Swift/UIKit and relevant Objective-C components. * Complete Wave Mobile Money payments across transport/delivery, shopping, services and wallet workflows. * Make supporting PHP/MySQL, database, website and Admin Panel adjustments needed for the agreed workflows. * Test on staging and deliver working TestFlight builds for three existing iOS apps—Customer, Driver and Store—with complete updated iOS and backend source code. Transport/delivery payments must be verified by the backend before driver assignment or dispatch. Wallet recharge is separate. Payment handling must include authenticated webhooks, server-side verification and safe handling of duplicate or simultaneous notifications, failed payments and cancellation conflicts. Wave means Wave Mobile Money—not Flutterwave. Orange Money is outside this job. We want to preserve the existing architecture without unnecessary rebuilding. Target budget: USD 200 fixed price, one milestone. Please confirm whether this is workable and state any assumptions or exclusions. Milestone approval follows agreed testing and acceptance. You must personally implement and test the work and have Mac/Xcode access. Communication is through written platform messages, without calls or meetings. Please include: 1. Two relevant completed projects and your personal native iOS and PHP/payment contributions. 2. Your earliest start date, weekly availability and estimated delivery timeframe. 3. Confirmation of budget feasibility. We’ll provide a clear remaining-task list before agreeing on the final scope. No source-code or system access is provided during initial screening. Relevant skills: Native iOS development, Swift, UIKit, Objective-C, PHP, MySQL, REST APIs, payment gateway integration, secure webhooks, TestFlight and iOS app testing.
4 days ago22 proposalsRemoteProven marketing strategist for UK subscription web app
I’m the founder of PrediabetesBasket.com, a UK subscription web app for people who have been told they are prediabetic. It analyses supported online supermarket receipts and order confirmations, providing a Basket Score, personalised educational food feedback, practical swaps and comparisons between shops. The website includes a demonstration video, and users can try their first analysis free. I need an experienced marketing strategist who can assess the business, identify the best way to reach relevant UK customers, and implement an affordable, measurable campaign. I have tried limited Google advertising, social content and outreach. I have received encouraging feedback, but have not yet established consistent customer acquisition. Traffic has been low, so I need someone who can distinguish between insufficient exposure, unclear messaging and problems in the signup journey. The initial project should include: • A review of the website, positioning, free offer and signup journey. • A consultation with me to explain your findings and priorities. • A practical 30-day marketing plan suited to a small business with a limited budget. • Implementation of an agreed initial campaign or test. • Tracking and reporting covering relevant visitors, completed free analyses, paid subscriptions and acquisition costs. Please include the following in your proposal: 1. Two relevant examples of subscription businesses, web apps or consumer services you have helped grow. 2. What you personally did, the starting position, campaign budget, timeframe and measurable results. 3. Evidence supporting those results, such as anonymised reports, case studies or a client reference. 4. Your initial observations about PrediabetesBasket.com and what you would investigate first. 5. Your fixed price for the initial review and plan, plus a separate implementation quote and proposed advertising budget. 6. Confirmation of which work you will personally carry out and anything you would outsource. Experience reaching UK consumers and working with small budgets is particularly relevant. Health-related experience would be helpful; our service provides educational feedback and marketing must avoid unsupported medical claims. I’m looking for clear reasoning, relevant evidence and practical delivery. Please explain how you would test your approach and decide whether to continue, change or stop a campaign. I would like to begin with a clearly scoped paid project, with further work dependent on the quality of delivery and what we learn.
12 days ago23 proposalsRemoteLegal expertise to review draft SLA
Description: We are a small, registered charity (CIO) operating in the North East of England. We deliver alternative education provision and forest school services to local authorities, schools and parent-funded families. We have drafted a Service Level Agreement (SLA) that we use with our commissioners, and we need an experienced UK legal consultant, contracts specialist, or paralegal to conduct a thorough review and redline the document. Project Details: - Document Type: Service Level Agreement (SLA) for educational/outdoor alternative provision. - Length: Approx. 3,700 words (Word document). - Jurisdiction: Must be compliant with the laws of England and Wales. - Scope of Work: Review existing text, provide redline edits/tracked changes, highlight potential risk areas, and ensure our liability regarding outdoor delivery, cancellations, and safeguarding handovers is clear. Required Expertise: - Strong experience in UK commercial contracts and Service Level Agreements. - Familiarity with UK public sector commissioning, local authorities, or the charity/education sector is highly advantageous. - Excellent attention to detail and ability to explain legal risks in plain language. Budget & Timeline: - This is a fixed-price project. Please submit your standard flat rate for a review of this length. - We would like the review completed within 2-3 business days of awarding the contract. To Apply: Please briefly outline your experience with UK contract review, your familiarity with the charity/public sector (if any), and your proposed flat fee.
9 days ago11 proposalsRemoteopportunity
Take my MVP replit app to UK hosted live production hardened app
Take my MVP built on reolit and Claude to a production environment thats hosted in the UK, secure and scale able. Essentially take it from MVP to live product ready for me brining in customer. As part of this, it will need to become cyber essentials + ready as this will be the next phase. The app works well already no bugs, being able to edit and improve the app ongoing with Claude codex will be important.
20 days ago41 proposalsRemoteNeeding medical contracts
Need help putting clinic data from the CQC Website and sending 20 professional introductory emails per week James Herrador ABC CLEANING SERVICES www.abccleaningservices.uk
11 days ago16 proposalsRemoteZouhairlara
Dear Team, I would like to test your platform to determine whether it would be suitable for my e-commerce business in Brazil. Could you please provide more information about your services, available features, pricing plans, and how your platform could help me reach Brazilian customers and grow my business? I look forward to hearing from you. Best regards,
9 days ago17 proposalsRemoteopportunity
Shopify Store Redesign & Conversion Optimisation
Shopify Store Improvement & Conversion Optimisation – Strong By Nature We are looking for an experienced Shopify designer/developer to improve our existing Shopify store: https://www.strongbynature.co.uk/ We have an established brand, existing product photography and packaging, and an existing Shopify store. We are not looking for a rebrand or a completely new visual identity. We want to improve the existing store while retaining the Strong By Nature branding. The main objectives are: Improve the overall UX Significantly improve the mobile experience Improve homepage and product-page conversion Make product/bundle selection clearer Simplify the purchasing journey Improve cart experience Improve subscription presentation Improve customer re-ordering Improve site performance Remove unnecessary friction/apps where appropriate We have an existing redesign mockup which shows the general direction we're considering. Our existing product photography and packaging must be retained — we don't want AI-generated replacement products or generic stock imagery. We're looking for someone who can think about conversion and customer behaviour rather than simply install/customise a Shopify theme. Deliverables Review/audit of current store UX/CRO recommendations Updated design direction Shopify implementation Mobile optimisation Product-page improvements Cart/purchase-flow improvements Subscription UX improvements Customer re-ordering improvements Performance optimisation Testing and launch
16 days ago83 proposalsRemote