Customer Service Projects

Seeking A Reliable Virtual Assistant

We are seeking a skilled, well rounded and detailed oriented individual that will be responsible for creating and optimizing product listings on various online marketplaces. Also should be conversant with project manager tool like Trello and the likes and must have experience with Microsoft Word and excel with a light customer support experience.

Cartoon Character/Mascot

We are astart up and looking to launch a new service online. In our market research we had great feedback for a mascot that would symbolise the service and different people involved. We have a concept character that everyone likes and would now like to go to next stage and produce a final design. My preference is to have a short call to start with so i can explain what it is we want to achieve, which i think works for you as well as me. I promise it will be a short call if we are both happy will then send design ideas and other details. Let me know if this acceptable to you and will share my contact details. Regards Phil

opportunity

Concierge Website Build (Wix + WhatsApp + E-commerce)

Overview: I am building a concierge-style service business based in Samara and Carrillo, Costa Rica. The goal of this website is to provide a simple, clean, and high-converting platform where visitors can explore services, choose packages, and easily contact us via WhatsApp. This is NOT a traditional booking website. The focus is on simplicity, user experience, and converting visitors into WhatsApp conversations. Core Services to Include: Moped Rentals Daily, weekly, and monthly pricing Simple display (no complex calendar booking required) “Book Now” buttons leading to WhatsApp or inquiry form Beach Rentals Daily, weekly, monthly options Includes chairs, umbrella, cooler, towels Same booking flow (WhatsApp or form) Fridge Stocking (E-commerce functionality REQUIRED) Customers can order online and pay directly Includes: Pre-set packages (Arrival Pack, Premium Pack, etc.) Custom fridge stocking option Custom option should allow: Selection of preferences (e.g. drinks, dietary type) Grocery budget tiers ($100 / $150 / $200+) Custom text field for specific requests This is the ONLY service that requires full online checkout Packages (Bundles): Create package-style offerings that combine services, such as: Moped + Beach Kit Moped + Fridge Stocking Full Concierge Package (all services combined) These should be displayed cleanly (like pricing plans or cards), but treated as one-time purchases, not subscriptions. Additional Services / Upsells: Include sections or options for: Concierge support (WhatsApp-based support during stay) Tour / experience coordination (via partners) Private transport coordination Catering / in-house meals / private chef Premium meal kits (as an add-on or product) These do NOT require automated booking — they should lead to WhatsApp or inquiry. Booking & Communication Flow (VERY IMPORTANT): Primary conversion = WhatsApp Floating WhatsApp button on all pages Most services: Click → WhatsApp OR form → manual confirmation Fridge stocking: Can be ordered and paid online Follow-up handled via WhatsApp Design Requirements: Clean, modern, premium feel (not cluttered) Mobile-first design (most users on phone) Easy navigation Strong focus on: Simple sections Clear buttons Minimal friction Pages Needed: Home Services (individual services listed clearly) Packages (bundle deals) Fridge Shop (online ordering) Contact / Inquiry Key Features: WhatsApp integration (floating + buttons throughout) Simple forms for inquiries Wix Stores (or similar) for fridge stocking No complex booking calendars required Easy to update and scale Goal of Website: To make it extremely easy for visitors to: Understand what we offer Choose a service or package Contact us quickly via WhatsApp Book or request services with minimal effort Important Note: This is a concierge business, not a traditional rental platform. The experience should feel simple, premium, and personalized — not like a complicated booking system. Optional (Nice to Have): Ability to add more services/products later Basic SEO setup Fast loading speed Summary: I need a clean, conversion-focused website that: Highlights services and packages Allows online ordering for fridge stocking Uses WhatsApp as the main booking tool Feels premium and easy to use

Seeking Local Representative-United States

My name is Lata, and I represent Rrayze Business Solutions, a global consulting firm specializing in incorporation and compliance services, operating across 17 countries and 15 Indian states. We are currently assisting an international client with the incorporation and operational setup of a company in US. In this regard, we are looking to engage a reliable professional firm who can act as a Local Representative and Regional Director/ Nominee. Please note that this will be a paid engagement. If this opportunity aligns with your services, we would be happy to schedule a meeting to discuss the details further. Looking forward to your response.

I would like a 2-D animator.

I am seeking a 2-D animator. Can you offer this service or refer someone?

Looking for E-Commerce Backlink for 3D Product Design Service

Hello! I am looking for an opportunity to secure a quality backlink from relevant and authoritative e-commerce websites. Link have to be Do follow (no opener, nofollow, UGC, and any kind of rel attribute is not allowed) you have to provide the website list and pricing, then i will choose

AI Chatbot Setup & Integration for Website

Overview: I am looking for an experienced freelancer to set up and integrate an AI chatbot on my website. The chatbot should handle customer queries, improve user engagement, and help with lead generation. Scope of Work: - AI chatbot setup and configuration - Website integration (WordPress) - Basic conversation flow setup - Auto-replies for common questions - Lead capture (name, email, etc.) Requirements: - Experience with AI chatbot tools - Previous similar work - Good communication Please share your past work, your approach, and your budget. Looking forward to working with you.

Senior AI/ML Engineer

I’m upgrading our risk-and-compliance platform and need an EU-based engineer who can blend robust software craftsmanship with hands-on machine-learning expertise. The mandate is to automate decision-making across key customer-facing features by fusing classical ML techniques with Large Language Models. You’ll design the end-to-end pipeline in Python, harnessing PyTorch, TensorFlow or scikit-learn to train, evaluate and continuously improve models, then ship them as production-ready services that scale and stay maintainable. Solid experience integrating models into distributed systems, setting up meaningful evaluation metrics and communicating findings to non-technical stakeholders will be crucial, as you’ll work side-by-side with product, legal and data teams. Deliverables I’ll review: • Clean, well-documented Python codebase that builds, tests and deploys the chosen models • Containerised service or microservice exposing the decision-automation endpoint • Evaluation report covering model performance, drift-monitoring strategy and rollback plan If you have 4+ years of professional software engineering in production ML settings and can articulate your design choices clearly in English, I’d like to hear how you would tackle this challenge.

Freelance Sales Support Assistant

I'm looking for an experienced Freelance Sales Support Assistant to support the sales team with research, data management, and coordination. What you'll do: • Research and identify potential prospects and key decision-makers • Qualify contacts and ensure they align with the Ideal Customer Profile • Manage and organise follow-up sequences to maintain engagement • Support the sales team with reporting and administrative tasks If you're organised, detail-oriented, and experienced in sales support, send me a proposal!

Cybersecurity and Data Protection Website

Seeking a polished, professional website for a cybersecurity and data protection consultancy. Project requires clear information architecture, persuasive copy emphasizing services (risk assessments, compliance, incident response, encryption, training), modern responsive design, intuitive navigation, and strong trust signals (case studies, certifications, testimonials). Deliverables: homepage, services pages, contact form, blog template, SEO-friendly content, and basic security hardening. Experience in cybersecurity preferred, attention to confidentiality and accessibility mandatory.

urgent

AI Marketing Implementation Specialist Thailand & UK Business

WHO WE ARE Peyton & Charmed Group is a multi-brand business operating between Thailand and the UK across 5 business units: - UK Student Accommodation (peytonandcharmedaccomm.co.uk) - UK Property Investment — integrated with Accommodation - Koh Chang Travel & Tours (kohchangthailandtours.com) - Private Land Transfers — currently Koh Chang to Bangkok route, growing nationwide - Bangkok City Stays (peytonandcharmedbkk.com) IMPORTANT — THIS IS NOT A SOCIAL MEDIA SETUP PROJECT We already have Facebook, Instagram and TikTok running across all business units. We do not need accounts created or basic profile work. We need an AI marketing implementation specialist to come in, build AI tools and workflows on top of what we already have, and hand everything over so our in-house team can run it themselves. WHAT YOU WILL IMPLEMENT - Audit our existing channels and identify gaps and opportunities - AI-powered content workflow — our team films, AI does the editing and posting - LLM-powered chatbots on Instagram, Facebook, LINE OA and WhatsApp — must understand natural language in English and Thai, not basic keyword bots - Scheduling and auto-posting across all platforms - Analytics dashboard so we can track what is working - Brand kit and video templates per business unit - Content calendar system our team fills in weekly - Filming guide per business unit for our team TRANSFERS NOTE Transfers currently runs as one route — Koh Chang to Bangkok — promoted through our Koh Chang channels. Phase 1 is to cross-promote this within Koh Chang content. A standalone Transfers setup is a future phase and not in scope for this project. TOOLS We are not fixed on specific tools. Recommend whatever AI tools you believe will work best for us and include the costs in your proposal. We own CapCut Pro and want it included where possible. TIMELINE — URGENT We need this completed within 2 weeks from start. Freelancers who can deliver faster will be given priority. WHEN APPLYING PLEASE INCLUDE - Examples of AI marketing systems you have implemented — not just social media management - Examples of LLM chatbots you have configured - Your recommended toolset with costs - Your fixed project rate - Your fastest realistic completion time We are two audiences — Thai families going to the UK, and international tourists coming to Thailand. Bilingual English and Thai strongly preferred. Need a quotation and road map - the follow a must DATA ANALYSIS & CUSTOMER PERSONA REPORTS This is a core requirement of the project, not an optional extra. We need the freelancer to conduct full data analysis across all our existing social media channels and customer data for each of our 5 business units. From this data analysis you must produce detailed customer persona reports that identify exactly who our customers are, what drives them to buy, what stops them buying, and how we can upsell and cross-sell our services across all business units. Data analysis deliverables required: - Full data analysis of existing social channels, audience insights and engagement patterns per BU - Customer persona report per BU based on data analysis findings - Buying trigger report — what motivates each customer type to purchase - Upsell and cross-sell opportunity map across all 5 BUs - Customer journey map per BU showing where we are losing potential customers - Ongoing data analysis system so our team can track and update this over time All data analysis and persona reports must be delivered by Day 3-5 of the project as they drive everything else — content, chatbots, strategy and messaging. Content without data analysis is just guesswork. When applying please include examples of data analysis reports and customer persona work you have completed for other businesses.

opportunity

Professional legal writing specialist

We are seeking a professional and experienced legal writer or consultant who is a registered member of Calex (Chartered Institute of Legal Executives) and can provide proof of their membership. The role involves drafting and reviewing various legal documents, including contracts for cleaning services, full-time and part-time employment, zero-hours contracts, as well as Cleaning Service Agreement; agreements for office management and lead generation specialists. The ideal candidate will ensure all documents are legally compliant with UK regulations.

Shopify Automation Needed For Physical Flyer Logic

Price: Placeholder (Estimated) We need a Shopify expert to build a reliable system that automatically adds a physical printed flyer to customer orders under strict rules. The flyer is a real printed insert that must be packed inside the customer’s parcel. It must appear in Shopify as a £0 line item so our fulfilment team can clearly see when it needs to be included. Requirements: - Automatically add a £0 flyer product to eligible orders - Ensure each customer receives only one version of the flyer per 3-week campaign cycle - When a new flyer version is released, customer eligibility must reset - Prevent duplicate flyer distribution within the same cycle - Ensure the flyer displays as a normal £0 line item on the order - Integrate cleanly with our fulfilment process - Be simple for our team to update every 3 weeks Guest checkout is disabled (all orders are linked to customer accounts). We are looking for a clean maintainable solution - not something overcomplicated.

Regulatory and Compliance Support

Rrayze Business Solutions, a global consulting firm specializing in incorporation and compliance services, operating across 17 countries and 15 Indian states. We are currently assisting multiple international clients who require company incorporation and comprehensive compliance support in Canada. In this regard, we are looking to engage a reliable local partner for long-term collaboration to support end-to-end compliance services. Please note that this will be a paid engagement. o Assist in fulfilling statutory requirements related to residency obligations for directors. o Support with compliance filings if required by regulatory authorities. If this opportunity aligns with your services, we would be happy to schedule a meeting to discuss the details further. Looking forward to your response.

Promo video for landing page

We're a full service digital agency helping to attract new leads, convert those leads and automate business operations. I want a short form promo video for my growth marketing system. This will be aimed at small businesses home services etc and highlight what's included: Professional smart website / lead generation optimised with forms and exit pop-ups / local SEO starter included / bespoke chatbot for website and social media pages / marketing system with smart automation like lead notification, nurture campaigns (email and SMS), professional quoting / invoicing all through a desktop and mobile app. The system also tracks opportunities and shows insightful data through dashboards. This is a done for you service. Monthly rolling contract (no tie ins) starting at £99 per month with a set up investment. Main points I want to emphasize - attract, convert and automate marketing and business operations Call to action - arrange a discovery call Design wise my website is https://oak-digital.co.uk/ Please use the same branding (I'm a fan of the small images of people for example in my service breakdowns) Initially I just want an explained promo for short form social media and landing page hero

opportunity

Build Your Sales Career With Us

The company is growing, and we’re on the lookout for a driven and enthusiastic Sales person to join our team. If you’re confident, motivated, and enjoy building relationships and spotting new opportunities, this could be a great fit for you. Sales experience is a bonus, but the right attitude is what matters most. What you’ll do: • Connect with new and existing clients • Identify and develop sales opportunities • Help grow our brand and customer base If you’re ready to be part of an ambitious and expanding company, we’d love to hear from you.

I need an announcement to find a PR professional

I need a an announcement to find a PR professional for a B2B lead generation service but I am baffled what motivates a PR professional to respond to such an announcement. It is probably best if you are a PR professional yourself.

MSA for Manchester MSP: UK Contract Law Specialist Required

We are a newly established Managed Service Provider (MSP) based in Manchester. As we launch our operations, we require a professional, legally-sound Master Service Agreement (MSA) to serve as our foundational contract for all future client engagements. Scope of Work: Because we are a new entity, we need a comprehensive "from-scratch" agreement governed by the laws of England & Wales. It must cover: Framework: How we will attach future Statements of Work (SOWs). Liability: Robust protection regarding cybersecurity, data loss, and professional indemnity. Compliance: Full UK GDPR alignment. Future-Proofing: Non-solicitation of staff and RPI-linked price increase clauses. Budget & Bids: Our listed budget is £200, but this is a placeholder. We are looking for quality and protection above all else. We will review all bids case-by-case—please bid what you feel is fair for a bespoke, high-quality document. Requirements: Strictly UK-based freelancers only. Experience with IT/MSP contracts is mandatory.

Google ads (Sponsored Ads, local services) FB ads etc

I am looking for a very experienced individual for google ads and all online advertising. We have several companies we need this doing for along with more being developed. Along with normal google ads we need google guaranteed, local services and sponsored posts and fb etc. This will be on going monthly work-I will need to see proof of current campaigns and results. Thanks

Lead Generation & Sales Outreach for IT Support

We are a UK-based IT consultancy looking for an experienced lead generation or sales outreach specialist to help generate new business opportunities. Our services include: • IT Support for businesses • Microsoft 365 setup and management • Cyber Security & Cyber Essentials • Business email solutions • Website hosting & cloud services • Business broadband & VoIP telecoms We are looking for someone who can help identify potential business customers and initiate contact to generate leads, appointments, or opportunities. Responsibilities • Research and identify potential business clients • Generate qualified leads for IT services • Conduct outreach via LinkedIn, email, or phone • Book calls or meetings with interested businesses • Maintain a simple lead tracking list Ideal Candidate • Experience generating B2B leads • Comfortable contacting businesses (email, LinkedIn or calls) • Experience selling IT services, telecoms, or managed services is a big advantage • Good written and spoken English • Able to work independently and provide weekly updates What We Are Offering • Ongoing work for the right person • Flexible hours • Base pay plus performance bonuses for qualified leads or sales Target Customers Small and medium businesses that may require: • IT support • Microsoft 365 management • Cyber security • Business broadband or VoIP phones We are ideally looking for someone who can proactively bring in new opportunities and help grow the business. If you have experience in B2B lead generation or IT services sales, please include examples of similar work you have done.