Customer Service Projects
Looking for freelance Customer Service jobs and project work? PeoplePerHour has you covered.
opportunity
B2B Lead Generation Sales of digital marketing services in US
We are looking for a professional who can effectively sell digital marketing services and attract new clients. The ideal candidate should be well-versed in various digital marketing strategies and techniques and be able to communicate the value of our services to potential clients. Responsibilities include identifying potential clients, presenting our services in a compelling manner and closing deals. This role requires excellent communication and negotiation skills and proven sales experience. Required Skills: - Sales and negotiation - Knowledge of digital marketing - Customer engagement - Communication - Presentation skills Payment procedure: Payments are broken down and linked to Key Performance Indicators (KPIs): - Number of potential clients attracted within 10 days. Min/Max [insert target number] - CRO – increase the percentage of visitors who complete the desired action (Payment/Contract) within 10 days. Min/Max [insert target percentage] - Collecting a lead database within 10 days. Min/Max [insert target number] . - Conversion rate: maintaining the conversion rate from leads to closed deals within 10 days. Min/Max [insert target percentage] - Customer Acquisition Cost (CAC): A division of the marketing and sales costs incurred to acquire a customer over a 10-day period. Min/Max [insert target percentage] - Return on Investment (ROI) is the ratio of income to the total cost/effort within 10 days. Min/Max [insert target percentage] We value your time and ours, so we'd love it if you answered our questions clearly and uncluttered! We are looking for a specialist for long-term cooperation, so the question of payment for services will be discussed personally with you. We are also ready to provide you with recommendations and a test task to evaluate your skills. If you are ready, let us know and we will send them. If you have a passion for digital marketing and the ability to sell, we'd love to hear from you! If you have any questions or require further information, do not hesitate to contact us. We look forward to your response!
7 days ago9 proposalsRemoteAssistente administrativo
Suggested Project Description Option 1: We are seeking a bilingual administrative assistant to support our growing sales and client services team. The ideal candidate will be fluent in both English and Portuguese with at least three years of experience in a customer-facing role. Primary responsibilities will include managing incoming enquiries via phone and email, scheduling appointments, processing orders, updating client records in our CRM system, preparing reports and correspondence, and providing general admin support to the sales and account management teams. Strong organizational skills and attention to detail are essential as you will be the first point of contact for our clients. As an ambassador of our brand, exceptional customer service skills and the ability to build relationships are a must. Experience with sales processes, order management systems and CRM software is preferred. The successful applicant will have solid computer skills including proficiency in Google Workspace/MS Office suite and experience working in a fast-paced environment. This is a full-time role working from our office Monday through Friday between 10:00 am to 7:00 pm. The starting salary for this position is $600 per week. We offer a collaborative work environment and opportunities for professional development. If your background and qualifications match what we require for this key position on our team, we welcome you to submit your application and portfolio for consideration. We look forward to reviewing your submission.
4 hours ago2 proposalsRemoteopportunity
Need a specialist in Kartris, WordPress and Microsoft Access
I have a website with an intranet where customer can order their goods. The website is currently moved and change to a WordPress website (website already done). When moved, I need to copy/move the Kartris ecommerce into the WordPress platform (no payment required). kartris ecommerce synchronise every night with Microsoft access database, and this database is on a physical server in my office. I am trying to put everything back onto a WordPress website so i need a specialist in all these area or I need someone with a solution I expect to do it step by step to keep the service running at all time. Please come back to me with some solution Also I want to work with the person on PPH don't sub contract this work
5 days ago21 proposalsRemoteSocial Media / Customer Success / Partner in crime
Are you really good with clients and social media channels but maybe hate the process of finding and winning new clients? I m kinda the other way, I love the thrill of the chase but then need someone to keep the client happy, speak intelligently to them and help with content and QA Looking for an amazing customer success manager - 20 hours per week = 80 hours per month It's got to the stage where I need to free myself from running the day to day stuff inside the business and work on the business. It's a social media and content business and we have a small team who can already work on content and postings what Im looking for is -UK/NA accent - be client facing with lots of zooms - someone to account manage the existing accounts and make sure clients are happy - monitor accounts and tweak as needed (training given) - help the project manager firefight if there are issues - interview clients over Zoom to create video content - able to understand Linkedin campaigns and create reports (training given) -someone who doesn't mind getting stuck into other tasks when we are busy -someone to bounce ideas off of as the company continues to grow - check content is up to high standard - get involved in content production (mainly written) I need someone who is passionate about serving our clients I basically want to work on sales and developing the business and leave the rest to you and the small team Must have experience working in a social media or digital marketing agency
18 days ago43 proposalsRemoteShopify Page Adjustmant
Im looking to duplicate a product shopify page and add a new tab to one section as a review tab Customer review tab I need this tab to be able to duplicated again for a different product type and i can add the customer review from there. I have attached to code of the product page below and also a screen shot of the review tab for yuor reference
4 days ago10 proposalsRemoteCustomize business logo for affordable price
I am seeking an experienced graphic designer to create a unique and professional logo for my growing business. The logo will be used across various marketing materials including our website, social media pages, invoices, letterheads and more. It needs to capture the essence of our brand which focuses on high-quality products and excellent customer service at affordable prices. Designs should incorporate our company colors of blue and green in a clean, modern and memorable design. Applicants please provide your portfolio highlighting logo design work along with your proposed rate. I look forward to reviewing submissions from talented designers who can translate my vision into an impactful visual identity for my company.
2 days ago29 proposalsRemoteopportunity
Sales of digital marketing services and client acquisition
We are looking for a professional who can effectively sell digital marketing services and attract new clients. The ideal candidate should be well-versed in various digital marketing strategies and techniques and be able to communicate the value of our services to potential clients. Responsibilities include identifying potential clients, presenting our services in a compelling manner and closing deals. This role requires excellent communication and negotiation skills and proven sales experience. If you have a passion for digital marketing and the ability to sell, we'd love to hear from you! Required Skills: - Sales and negotiation - Knowledge of digital marketing - Customer engagement - Communication - Presentation skills We value your time and ours, so we'd love it if you answered our questions clearly and uncluttered! We are looking for a specialist for long-term cooperation, so the question of payment for services will be discussed personally with you. The vacancy involves a small test assignment.
13 days ago10 proposalsRemoteGOOGLE SERVICES NEED
i need someone to manage google services page for me and help with payment.
a month ago19 proposalsRemoteLooking for Meta drop down menu A to B testing
Design for my kitchen and bathroom company set up in Meta A to B testing Looking to give the customer the options of choosing serval option When do they require the work Would they like a call back etc
a day ago8 proposalsRemoteopportunity
Sales of digital marketing services B2B clients in the USA
We are looking for a professional who can effectively sell digital marketing services and attract new clients. The ideal candidate should be well-versed in various digital marketing strategies and techniques and be able to communicate the value of our services to potential clients. Responsibilities include identifying potential clients, presenting our services in a compelling manner and closing deals. sales experience. Order of interaction: Work are broken down and linked to Key Performance Indicators (KPIs): - Number of potential clients attracted within 10 days. Min/Max [insert target number] - CRO – increase the percentage of visitors who complete the desired action (Payment/Contract) within 10 days. Min/Max [insert target percentage] - Collecting a lead database within 10 days. Min/Max [insert target number] . - Conversion rate: maintaining the conversion rate from leads to deals closed within 10 days. Min/Max [insert target percentage] - Customer Acquisition Cost (CAC): A division of the marketing and sales costs incurred to acquire a customer over a 10-day period. Min/Max [insert target percentage] - Return on Investment (ROI) is the ratio of income to the total cost/effort within 10 days. Min/Max [insert target percentage] We value your time and ours, so we'd love it if you answered our questions clearly and uncluttered! If you have any questions or require further information, do not hesitate to contact us. We look forward to your response!
7 days ago14 proposalsRemoteopportunity
Design a website for Booking online Serviced Apartments
Our business is called Marlex Apartments. We provide short and long let accommodation in London. #servicedacommodation #shortlet The website should be user-friendly, visually appealing, easy to navigate, and compatible with all platforms such as Phones and tablets. It should also have the following features: - Dashboard for admin and he can create users for all agencies then they can create AD and upload Pictures. - Message services between the clients and owners - API service that I can use to Integrate with Government services. - Payment gateway including refund. - Listings for available apartments & functionality for bookings also can use Maps. - Photo and video gallery - Contact form - Payment form The developer should have experience in developing similar websites. The developer should have experience in web development and a strong understanding of user experience design. They should also be familiar with website security and best practices. Please send me examples of your previous work, and a quote for the project. I would love to work with you!
12 days ago60 proposalsRemoteFrench Virtual Assistant for Outbound Calls and Lead Generation
As a web agency, I am in need of a French-speaking virtual assistant who can handle both outbound calls and lead generation for a variety of industries. Key Responsibilities: - Conducting outbound calls in French - Note appointments - Maintaining a high level of professionalism and customer service throughout all interactions The ideal candidate for this position has: - Intermediate level of experience in virtual assistance - Exceptional communication skills in French - Previous experience with lead generation preferred - Ability to adapt and respond to customer needs promptly - Ability to represent our web agency in a professional manner I am looking for someone who is a self-starter, able to work independently, and can bring their own expertise to the role. Please provide examples of previous work and any relevant experience when placing your bid.
13 days ago13 proposalsRemoteWe are looking for a person who will negotiate and sell services
Adclick is an agency in the marketing industry and have experience in providing unique and effective solutions to our clients. We strive to help businesses achieve their goals and maximize their potential. We are on the lookout for passionate and talented Sales Managers to join our dynamic team. We offer services in SEO, digital marketing, mobile app promotion, and much more. If you are driven by results and excel at selling services, we want you on our team! We are looking for a person who will negotiate with the customer and sell the company's services A person who will be able to sign a contract with any customer Your Role: As a Sales Manager at Adclick, you will: - Identify and generate leads. - Engage in correspondence with prospects and handle objections. - Achieve set KPIs and contribute to the team's targets. - Conduct promotional campaigns targeting the USA market. A Plus: - Understanding of marketing fundamentals and experience in the field. - Knowledge of Russian
22 days ago17 proposalsRemoteZapier Integrations Expert
Hello All, We are looking for a Zapier expert to help us integrate our customer order data in our eCommerce platform (Wix) with our email sending platform (Mailchimp) and our postage platform (Royal Mail). We need our customer data to be transferred between these systems and relevantly tagged and sadly Wix do not have any native integrations available. If you have expertise in this area, please get in touch. Many thanks
8 days ago23 proposalsRemoteCustomizing an Odoo module – “Customer Support”
This project involves customizing an existing Odoo module to track ticket progress visually. The module in question, "Customer Care", currently does not display each support ticket's stage of completion on the main overview dashboard. The goal is to configure an integer progress bar widget within certain views to continuously track where each ticket stands. Specifically, integer fields will need to be added to the relevant models to store Progress percentages for tickets. Then, custom templates must be designed for related views like the ticket list and form, embedding the new progress fields. Styling and valid values for the progress bar widgets also require definition. Testing across devices and access levels is important to ensure the customized views function smoothly for all users. Overall the objective is to provide agents and managers a clear at-a-glance indication of progress for every open ticket, helping optimize work throughput and priority management. A strong understanding of both the module's current data structures and capabilities of the studio app are essential. The solution should integrate cleanly and avoid breaking any existing functionality or workflows. Documentation of all changes will allow for easy maintenance going forward.
a month ago11 proposalsRemoteopportunity
Write a year's worth of filler social content
I need to fill 2024's social media calendar with filler content. Sundays - Product Promotions Mondays - Motivation Mondays Tuesdays - Blog Promotions Wednesday - Rewards, Referrals, Newsletter Promos Thursdays - Resource Promotion Fridays - Fun Fact Fridays Saturdays - Product Promotions You can definitely use AI to create them, but want to make sure they're formatted for a US audience and on-brand for us. We're a label printing company. Key highlights are sustainability and eco-friendly, VIP customer service, easy online ordering, etc. If hired, I'll send you all of the links for CTAs, etc and provide a spreadsheet for posts to be logged into. NOTE: You will not need to create any images. This is purely copywriting.
8 days ago33 proposalsRemoteVirtual Assistant for Shopify Dropshipping & Marketing
I am seeking a talented virtual assistant with a strong grasp of Shopify, particularly in the area of dropshipping, product listing, and marketing. I intend to have over 500 products on my store, and I need comprehensive support in social media and email marketing. Your responsibilities will include: - Setting up a dropshipping system and managing it efficiently - Listing and optimizing over 500 products on Shopify - Running and monitoring social media marketing campaigns - Implementing and analyzing email marketing strategies - Handling customer inquiries and support The ideal candidate will have: - Proficiency in Shopify, including dropshipping and product listing - Previous experience in social media and email marketing - Strong analytical and problem-solving skills - Excellent communication and customer service skills - Ability to work independently and meet deadlines Please, provide details of your experience with similar projects and the specific skills you possess that make you an ideal candidate for this role.
11 days ago20 proposalsRemoteContent For 6x Service Pages on a Gas-Industry-Related Website
My client works in the cellar gas industry in Scotland. He currently sells a range of different gas products but wants to target different places in Scotland so we are building out content hubs for new locations. I need an experienced copywriter who can write website content. I will provide you with the website to base the new content on the existing text that he has approved on his site. Preferably, you should have some prior knowledge about this type of industry so that the content is accurate. We plan to build a content hub for 6 new locations, 6 pages/sets of content each. We will start with one location to test out your suitability and writing quality. Content MUST pass multiple AI & plagiarism checks - I can use ChatGPT myself, so this is not the style or quality I'm looking for.
17 days ago38 proposalsRemoteAdministrative Assistant Needed
Are you a skilled communicator with a passion for providing exceptional customer service? I'm currently looking for a dedicated freelance customer service representative to join our me. Your primary responsibilities will include efficiently managing client inquiries, responding promptly to messages, handling incoming calls, and coordinating online meetings. Duties: - Responding to client inquiries via email, chat, and phone in a timely and professional manner. - Managing and organizing client communication channels effectively. - Assisting in scheduling and coordinating online meetings with clients and my self. - Providing knowledgeable and friendly assistance to clients to ensure their needs are met satisfactorily. Requirements: - Proven experience in customer service or related field. - Excellent verbal and written communication skills. - Strong organizational and time management abilities. - Ability to work independently and collaborate effectively with team members. - Proficiency in using communication and scheduling tools. Payment: Compensation for this position is set at $20 per hour, commensurate with experience and performance.
a month ago51 proposalsRemoteopportunity
I need a to integrate booking system to mylisting theme.
I need a person who knows to integrate booking system to my page , in which I have used my listing to add different customers-users.Each customer would be able to manage his bookings delete and add new.
11 days ago33 proposalsRemote