Customer Service Projects

Freelance Email Support Specialist

I am hiring a Freelance Email Support Specialist to manage structured client communication, send updates, and handle routine queries. This role will ensure professional and timely email interactions for my clients. Key responsibilities: - Respond to client emails using provided templates and guidelines - Send regular updates, confirmations, and follow-up messages - Handle routine inquiries about services, timelines, and deliverables - Forward complex or technical questions to the appropriate team member - Maintain email organisation, labels, and tracking - Log key interactions and issues in a simple spreadsheet Your are : - Excellent written English with professional tone - Experience handling customer/client emails or support - Strong attention to detail and ability to follow processes - Good time management to handle email volume efficiently - Familiarity with Gmail, Outlook, or email client tools - Basic Excel/Google Sheets for logging interactions Project details: - Remote freelance role - Part-time flexible hours (to be agreed) - Short-term with potential for ongoing work - Payment: hourly or fixed price based on volume To apply: - Share your email support or customer service experience - Provide a sample professional email response - Mention your time zone and daily availability - List any relevant tools you use (Gmail, HubSpot, etc.)

Zapier automation

“House call Pro → Google Tasks automation. Trigger on job note containing for example 1-27-26, lookup customer info (name, phone, email), and create Google Task with due date. Zap already partially built.”

Marketing & PR Consultant – B2B Professional Services

We are a high-end, boutique facilities management (FM) business, delivering bespoke, service-led solutions to premium commercial and residential environments. We’re looking for an experienced freelance Marketing & PR Consultant to take ownership of our content, positioning, and visibility, with a strong focus on LinkedIn, website improvements, and authority-building content. We currently don’t have a formal marketing or PR plan, or internal resource, so this role requires someone who can create the direction and deliver the work. Scope of Work LinkedIn content & thought leadership Create and manage regular LinkedIn content Develop a clear thought-leadership narrative around premium FM, service excellence, discretion, and experience-led delivery Mix of insight-led posts, industry commentary, behind-the-scenes expertise, and brand storytelling Content designed to build trust and credibility, not vanity metrics Website improvements Review and improve website copy and structure Refine key pages to clearly communicate our boutique positioning and differentiation Ensure messaging supports authority, reassurance, and conversion Light SEO awareness where appropriate, without diluting tone or quality PR-led content (LinkedIn-first) Apply PR principles to content creation to strengthen trust and legitimacy Position us as a knowledgeable, credible voice in the FM and workplace experience space Identify opportunities for light PR activity (awards, features, trade content, profile building) What We’re Looking For Proven experience in B2B, professional services, property, construction, or FM-adjacent sectors Strong writer with the ability to articulate premium, service-led brands Comfortable working with minimal input and creating structure independently Able to balance strategy and hands-on content creation UK-based or strong understanding of the UK FM / property market preferred Engagement Ongoing freelance role Estimated 5–10 hours per month initially Opportunity to expand scope as the partnership develops We’re looking for someone who can shape the story, create the content, and elevate how we are perceived.

opportunity

Remote Airbnb / Serviced Accommodation Property Manager

Overview We are a UK-based property management company expanding into serviced accommodation (Airbnb-style short-term rentals). This is an exciting opportunity for an experienced virtual assistant or property manager to take full operational control of a growing portfolio — starting in the UK and eventually expanding internationally. You’ll be joining at the ground floor of a brand-new division backed by an established property company. We’re looking for someone who can manage listings, guests, cleaners, and pricing with confidence and initiative — and grow with us as the business scales. Role Summary You’ll be responsible for the full day-to-day operations of our serviced accommodation properties, ensuring a smooth guest experience and excellent performance across all platforms. Key Responsibilities -Set up and manage listings on Airbnb, Booking.com, Expedia, VRBO, and others -Communicate with guests before, during, and after each stay -Coordinate cleaning and maintenance teams for turnarounds and issues -Manage calendars and implement dynamic pricing strategies -Monitor reviews and guest ratings; respond promptly and professionally -Liaise with landlords, contractors, and internal teams as required -Provide simple daily updates via WhatsApp, voice notes, or email You’ll receive all the media and property descriptions from us — your role is to upload, manage, and run each property like it’s your own. What We're Looking For We want someone with solid experience managing short-term rentals or serviced accommodation. -You should be confident using common tools in the industry, great with communication, and comfortable taking ownership. Excellent written and spoken English is essential. You’ll need to be independent and able to work without micromanagement, but still collaborative and proactive with updates. Experience with tools like Hospitable, Guesty, Hostaway, PriceLabs, or similar platforms is preferred — but not required if you learn quickly and can recommend strong alternatives. Compensation We offer a hybrid model that reflects performance and long-term potential: -Monthly retainer to cover availability and setup -Percentage of monthly revenue for each property you manage P-erformance bonuses tied to 5-star reviews and occupancy rates This role is starting part-time but is designed to grow with you. As the portfolio expands, so will your income — and we fully expect the right candidate to eventually lead a team. Ideal Candidate -1+ year of serviced accommodation or Airbnb experience -Great written English and confident with guest messaging -Comfortable using or learning property management systems -Strong attention to detail and problem-solving mindset -Available for flexible working hours with emergency support if needed -Eager to grow with a brand-new division and make it your own If you're excited by the idea of helping launch and lead a serviced accommodation business — with real autonomy and room to grow — we’d love to hear from you. Apply now and let us know: -A bit about your experience with short-term rentals -Your availability (including time zone) -Any tools or platforms you’ve worked with

Seeking A Reliable Virtual Assistant

We are seeking a skilled, well rounded and detailed oriented individual that will be responsible for creating and optimizing product listings on various online marketplaces. Also should be conversant with project manager tool like Trello and the likes and must have experience with Microsoft Word and excel with a light customer support experience.

opportunity

Website seo and off site seo needed

I need an seo expert to help me improve my website with some major SEO and probably some alterations to it making it more customer friendly / sales focussed. I will also need further off site SEO to make the site actually work for me and drive customer to us. We are spcontractors co uk

Heart of Sevenoaks dedicated sales person

Heart of Sevenoaks is an independant, local company, that hosts events, has an online business directory and produces a quarterly lifestyle magazine. We are seeking a sales professional to generate revenue by approaching local businesses offering them marketing opportunities, ranging from signing up to the online business directory, sponsoring our events, social media posts and most importantly advertising in the magazine. Responsibilities include, sales calls, building relationships, and closing deals with local businesses. Must have excellent communication and negotiation skills. Previous sales experience in print media or a related field is preferred. Negotiate terms of sales agreements to secure profitable deals, while maintaining customer satisfaction. Provide outstanding customer service by addressing inquiries, resolving issues, and following up on sales leads. Organise daily tasks effectively to manage time efficiently and maximise productivity in achieving sales goals. Collaborate with team members to share insights and strategies that enhance overall sales performance. Experience Proven experience in a sales role or similar position is preferred. Strong organisational skills with the ability to manage multiple tasks simultaneously. Excellent communication skills in English, both verbal and written, are crucial for success in this role. Demonstrated ability to negotiate effectively and close sales deals successfully.

Localization QA & UX Tester for KYC (German & Spanish)

We are looking for two experienced QA Specialists—one native German speaker and one native Spanish speaker—to conduct an immediate audit of our mobile app's registration and KYC (Know Your Customer) process.

Hire 3 Remote Live Chat Agent

I am seeking to hire three Remote Live Chat Support Agents to engage with website visitors and manage live chat interactions effectively. Each agent will be responsible for addressing inquiries, capturing leads, and escalating technical issues as necessary. This collaborative role requires coverage across various shifts to guarantee 24/7 availability. This include promptly responding to chat messages with professionalism, utilizing provided FAQs to address common questions, gathering essential details from potential leads, and logging basic support issues while escalating complex problems. Agents will maintain chat logs and submit daily summaries of conversations and leads, all while striving for exceptional customer satisfaction. Candidates must possess outstanding written English skills, previous experience in live chat or customer service, the ability to multitask effectively, and a reliable high-speed internet connection. Flexibility in availability for various shifts, including mornings, evenings, and weekends, is essential. This ongoing freelance opportunity offers part-time shifts ranging from 3 to 6 hours, with weekly payments based on an hourly rate. To apply, please introduce yourself, share your chat support experience, state your time zone and availability, provide a sample response to a pricing inquiry, and mention any chat tools you have utilized.

Small service business website with online booking & payments

I’m launching a small, in-person service business and need a simple, clean website built using Squarespace or Wix (open to either). This is not a large or complex site, but it does need a proper online booking system so clients can book and pay a deposit themselves. I will provide all written copy, pricing, and policies, I mainly need help with structure, setup, and booking functionality. Pages required: Home Services Book (online booking + deposit) About FAQs / Contact Key functionality required Online self-booking calendar Clients can choose between two services Clients can book into my availability Deposit payment at checkout (Stripe?) Automated booking confirmation emails Google Calendar sync Mobile-friendly This is a calm, welcoming brand - not corporate or flashy but the website does need to look clean and professional, whilst incorporating my logo/brand colours. Platform preference: Squarespace or Wix only Please confirm which you recommend and why I need the site built so I can easily update text, images, FAQs, pricing and availability myself once it’s live. Budget: I’m looking for a fixed-price project and would like to keep this within a realistic small-business budget. Please include: Examples of similar service-based websites Confirmation you’ve set up booking systems before Thank you :)

Experienced Animated Video Creator for Corporate Service Videos

We are looking for an experienced and creative animated video creator to produce short, high-quality animated videos showcasing our company’s services. The videos will be used for corporate presentations, website content, and marketing purposes. Scope of Work: Create short animated service videos. Develop engaging visuals aligned with our brand identity. Add smooth animations, transitions, and basic sound effects (if required) Collaborate with our team to refine concepts and revisions. Requirements: Proven experience in animated explainer or corporate videos. Strong portfolio demonstrating similar work. Ability to deliver professional, clean, and engaging animations. Good communication and timely delivery. Deliverables: Final animated videos in required formats. To Apply: Please share your portfolio, relevant experience, estimated timeline, and cost per video. Thank you.

Telesales - Brighton and Hove

I need a salesperson who specialises in cold calling companies to sell property marketing services to them

Tawk.To Live chat intergration into Prestashop 9.0.2

This project focuses on integrating Tawk.to Live Chat into a webshop running on PrestaShop version 9.0.2, with the additional requirement of removing Tawk.to branding to maintain a fully white-label customer experience.

Field Marketing Executive – UK local Partner Onboarding

We are looking for UK-based freelance Field Marketing Executives to support the growth of HireAnything.com, a UK service marketplace. The role involves local field marketing activities, including visiting businesses, promoting our platform, and onboarding service providers in assigned areas. This is a freelance / contract-based project, ideal for candidates with field sales, brand promotion, or marketing outreach experience.

Short-term Outreach Officer / Cold Caller for Education Services

Hello, I’m looking for a reliable and professional freelance outreach officer to contact schools and councils on behalf of Clear Path Education Ltd, a UK-based education provider. This is a short-term role with the possibility of extending based on performance. Your responsibilities will include: • Making outbound calls to schools and local councils to introduce our services • Sending follow-up emails after calls • Logging responses, scheduling meetings, and tracking outreach progress • Representing our company professionally at all times Requirements: • Previous experience in cold calling, lead generation, or appointment setting • Professional telephone manner and good written communication • Ability to start immediately and work UK hours • Highly organised and able to update spreadsheets / CRM accurately • Familiarity with the education sector is a plus but not mandatory

Hubspot organisation

I am seeking an experienced HubSpot specialist to assist with the implementation of effective customer filtering for my database of 9,000 clients. While I have made considerable progress, I am struggling to establish persistent filters to streamline my follow-up process. Your expertise is required to finalize this project efficiently. I anticipate the task will take approximately two hours and need it completed by tomorrow at the latest. If you possess the skills to enhance my HubSpot organization and can deliver prompt results, please submit your proposal.

opportunity

Lead generator required

We are looking for a long-term lead generation experts. Primary requirements to generate leads in UK. to achieve the target there is no restriction on how you generate leads. If you are expert in any of the following digital Marketing categories, feel free to bid. Adsence, Affiliate Marketing Content Marketing Conversion Optimization eCommerce Marketing Email Marketing Growth Marketing Influencer Marketing Mobile Marketing Podcast Marketing SEM, Google Ads & PPC SEO UGC Videos Video Marketing Viral Marketing Web Analytics Also, if you are in Sales and Marketing then you can apply if you are using any of the following methods to generate leads and sales. Branding, Direct Marketing Events Management Exhibition Marketing Fundraising Loyalty Marketing Mystery Shopping Public Relations Sales and Calls Surveys I hope with all above methods this advert is bit flexible for all who are interested to apply. We are looking for multiple roles. We are an IT company, hence there is no boundaries of where client is from. Clients can be from UK to China, any EU country, Asian country or African. Customer leads outside UK are also welcome. Product and Services are online based hence easy to address to customers all over the world. Software products sales/marketing experience required, online/offline selling any software would be useful. This job may require frequent voice communication with clients, hence fluent English-speaking skills are important. We are also looking for a long-term Lead generation Expert. It’s for a software vendor client, hence software product and services sales experience required. Software development company looking for leads in UK public and private sector. Main responsibility is to look for software development projects and services. You can also bid if you have experience in public sector auction and public sector contract finder. ~Thanks

Update my LinkedIn profile, professional and advertise

I need someone to update my LinkedIn profile, to advertise my company services and my experiences.

Female - Sales Closers Only ! Upto 1000 GBP PM !

About Us: At FinSafe, we’re dedicated to protecting individuals at high risk of scams. Our mission is to provide top-tier financial security and support. Position: Female - Sales Closers only Location: Remote Key Responsibilities: Conduct online consultations and provide tailored financial protection solutions. Demonstrate a minimum of three years of sales experience. Master objection handling and know the difference between customer service and closing. Utilize NLP techniques and understand leading and pacing to build rapport. Convert skeptical clients into satisfied, grateful customers. Ensure compliance without compromising sales effectiveness. Manage CRM systems effectively and understand AI tools like ChatGPT. Maintain a positive, target-oriented mindset, even on challenging days. Bring humor and creativity into the sales process. Requirements: Minimum of 3 years in sales. Proficiency in English (native speakers only). Deep understanding of compliance and ethical sales practices. Ability to handle objections with professionalism and empathy. Strong resilience and a goal-oriented attitude. Familiarity with AI and modern tech tools. Why Join Us? Be part of a mission-driven company. Work remotely with a dynamic team. Make a real difference in people’s lives. Apply Now! If you’re a strong candidate who meets these criteria, we’d love to hear from you. Help us protect the future of our clients!

Join FinSafe as a Sales Closer! Monthly Contract 500-100k GBP!

About Us: At FinSafe, we’re dedicated to protecting individuals at high risk of scams. Our mission is to provide top-tier financial security and support. Position: Sales Closer Location: Remote Key Responsibilities: Conduct online consultations and provide tailored financial protection solutions. Demonstrate a minimum of three years of sales experience. Master objection handling and know the difference between customer service and closing. Utilize NLP techniques and understand leading and pacing to build rapport. Convert skeptical clients into satisfied, grateful customers. Ensure compliance without compromising sales effectiveness. Manage CRM systems effectively and understand AI tools like ChatGPT. Maintain a positive, target-oriented mindset, even on challenging days. Bring humor and creativity into the sales process. Requirements: Minimum of 3 years in sales. Proficiency in English (native speakers only). Deep understanding of compliance and ethical sales practices. Ability to handle objections with professionalism and empathy. Strong resilience and a goal-oriented attitude. Familiarity with AI and modern tech tools. Why Join Us? Be part of a mission-driven company. Work remotely with a dynamic team. Make a real difference in people’s lives. Apply Now! If you’re a strong candidate who meets these criteria, we’d love to hear from you. Help us protect the future of our clients!