Customer Service Projects

German-Speaking Outbound Caller / Remote Business Assistant

Title: German-Speaking Outbound Caller / Remote Business Assistant (Hourly, Long-Term) Category: Virtual Assistant / Customer Support / Telemarketing / Business Services / Admin & Data Entry Location: 100% Remote (worldwide OK – fluent business German required) Type: Hourly contract (flexible hours, long-term preferred) Rate: CHF 18–32/hour (based on experience, voice quality, reliability & results – paid via PeoplePerHour) Start: ASAP – small paid test task in week 1 possible About ecom GmbH Fast-growing Swiss e-commerce company (Basel) – premium tech accessories, certified by HANDELSVERBAND.swiss, Swiss Online Garantie & Ecommerce Europe Trustmark. What we need Reliable person with fluent business German (native or C1/C2) for outbound calls and light remote admin tasks. Main responsibilities Outbound business calls in German (customers, partners, suppliers, follow-ups) Inbound calls when required (customer service, orders, delivery status) Professional, friendly & confident phone presence Light admin (data entry, CRM updates, scheduling, email follow-up) Brief call outcome notes to team Requirements Very good to native German – clear, pleasant, professional phone voice Experience with business calls (outbound/inbound, B2C/B2B) Highly reliable, organized, proactive, detail-oriented Quiet workspace + good headset + stable internet Availability in CET time zone, 5–20 hrs/week (flexible) Nice-to-have E-commerce, customer service or sales call experience Familiarity with Swiss business etiquette Confident with Google Sheets, email & basic CRM How to apply Short voice message / phone-style intro in German (30–60 sec): Introduce yourself, motivation, show voice & energy Desired hourly rate (CHF) + realistic weekly hours Briefly mention relevant phone or admin experience Start with small paid test phase (1–3 calls) to assess fit. Top applications answered within 48 hours. Best regards from Basel Patricia Müller on behalf of ecom GmbH Basel, Switzerland ecomgmbh.ch

Professional Graphic Design Service

I am looking for a creative Graphic Designer to design professional and eye-catching social media graphics for brand promotion. The designs should be modern, clean, and aligned with my brand identity. The designer should be skilled in Canva or Adobe tools and able to deliver high-quality visuals within a short time. Sample files and guidelines will be provided. This is a remote project with potential for future work.

TIIDO AND ZAPIER EXPERT

I HAVE TIIDO AND ZAPIER ON MY WEBSITE AND WHATSAPP . WE ARE NOT HAPPY WITH THE TIIDO APP. THE AI BOT ISNT GIVING GOOD ANSWERS AND WE WANT TO TALK TO THE CUSTOMER DIRECT TO CORRECT THE BOT. THIS IS WRONG THE BOT SHOULD OPERATE WITHOUT SUPERVISION . WE HAVE ALREADY PAID FOR ZAPIER . WHAT CAN BE DONE TO IMPROVE THIS ISSUE?

Short‑Form Video Editor for UGC‑Style Service Ads

Create 30–60s vertical testimonial‑style videos for local trade businesses (starting with roofers). Overview: I’m testing a new service for local SMEs in the trades: turning 4–5‑star customer reviews into short, cinematic videos for websites and social media. I need a low‑cost video editor to turn my detailed prompts and reference files into visually strong, UGC‑style vertical videos. What you will create: 45–60s vertical 9:16 videos (TikTok/Reels/Shorts). Based on time‑coded prompts I provide (e.g. 00:00–00:05 before shot, 00:05–00:20 arrival, 00:20–00:40 transformation, 00:40–00:60 CTA). “Show, don’t tell” service fulfilment: before/after, close‑ups of tools, hands, materials, process shots, movement. On‑screen text overlays for key ideas and CTA (e.g. “TURNED UP & COMPLETED”, “5 STARS”, “REPLY ‘ROOF’ FOR FREE QUOTE”). Simple sound design: background music and adding supplied or AI voiceover. What I will provide: A written prompt for each video, including structure, scenes, transitions and CTA. The review text (voiceover + optional on‑screen text). The business website for logo/brand reference. A Trade_Video_Reference_Library sample video file (style and pacing). A Video Production Quality Control Checklist (clear pass/fail criteria). Knowledge‑base/reference files where needed. Your responsibilities: Use stock, AI clips or supplied visuals to match each prompt as closely as possible. Follow the QC checklist, including clear before/after contrast and strong visual storytelling. Add basic motion graphics when requested (e.g. stars, impact dust, CTA frame). Deliver MP4 optimised for Reels/TikTok/Shorts, plus project files if possible. Style & quality: UGC‑style authenticity: slightly imperfect, gritty, real‑world feel suited to tradespeople. Still needs to look intentional and clear: clean framing, readable text, logical flow. Strong emphasis on: Before/after transformation. Hands, tools, textures, surfaces. Movement, time‑lapse, transitions. A strong final CTA frame. Initial deliverables (pilot): 3–5 finished 45–60s vertical videos as a test batch. Each one must follow its specific prompt and pass the QC checklist. If this goes well, there will be ongoing batches. Budget / pricing: Low cost is paramount – this is a concept validation phase. Please give your price per 45–60s video and your price for an initial batch of 3–5 videos. Ideal candidate: Short‑form video editor or UGC ads editor with examples of Reels/TikTok/Shorts, product/service ads, or testimonial‑style videos. Comfortable working from prompts, reference files and checklists. Fast, reliable, good communication, and able to keep costs low. Nice to have: experience with trades, home services, or performance‑focused social ads. Please include in your proposal: 3–5 examples of vertical short‑form videos you’ve edited. Tools you use (CapCut, Premiere, Final Cut, mobile, AI, etc.). Typical turnaround time per video. Your per‑video rate for ongoing batches (5–10 at a time).

Video Testimonial - Product/Services

We are looking for individual to create a self recorded video testimonial of a product, it's short video of max 50-60 seconds. Should have: 1. Good Communication skills 2. Good Camera Quality 3. Clear Background 4. No background voice.

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Senior Luxury E-commerce UI/UX Designer for shopify store

We run a luxury Shopify fashion store We need a senior UX/UI designer to redesign the experience to feel premium, simplify navigation, and design POA and white-glove customer journeys etc for HNWI clients. Shopify experience required.

I need a guy to create a custom search box in a website.

Hello, Here is the website, https://5sim.net/ , I need someone to create a custom search box. This search box should find the word inside the iframe in the above website. Regular Ctrl + F won't work. I attached the iframe screenshot. In detail, open the website, in left panel, select the "Country" first, you can select any country, then under the heading "2.Select Service", click the link "Show all Xxx". Now you can see a lot of services inside the iframe. If you use Ctrl + F, it wont find a word inside the iframe(Service), So I want to create a custom search box. If you create an extension, it should work on Edge, Chrome and Firefox

Freelance Email Support Specialist

I am hiring a Freelance Email Support Specialist to manage structured client communication, send updates, and handle routine queries. This role will ensure professional and timely email interactions for my clients. Key responsibilities: - Respond to client emails using provided templates and guidelines - Send regular updates, confirmations, and follow-up messages - Handle routine inquiries about services, timelines, and deliverables - Forward complex or technical questions to the appropriate team member - Maintain email organisation, labels, and tracking - Log key interactions and issues in a simple spreadsheet Your are : - Excellent written English with professional tone - Experience handling customer/client emails or support - Strong attention to detail and ability to follow processes - Good time management to handle email volume efficiently - Familiarity with Gmail, Outlook, or email client tools - Basic Excel/Google Sheets for logging interactions Project details: - Remote freelance role - Part-time flexible hours (to be agreed) - Short-term with potential for ongoing work - Payment: hourly or fixed price based on volume To apply: - Share your email support or customer service experience - Provide a sample professional email response - Mention your time zone and daily availability - List any relevant tools you use (Gmail, HubSpot, etc.)

Zapier automation

“House call Pro → Google Tasks automation. Trigger on job note containing for example 1-27-26, lookup customer info (name, phone, email), and create Google Task with due date. Zap already partially built.”

Excellent VA- 10 hours of work

UK based VA to support me with some personal tasks- including researching, sorting through notes, creating briefs and phoning/contacting different services. 10 hours.

Marketing & PR Consultant – B2B Professional Services

We are a high-end, boutique facilities management (FM) business, delivering bespoke, service-led solutions to premium commercial and residential environments. We’re looking for an experienced freelance Marketing & PR Consultant to take ownership of our content, positioning, and visibility, with a strong focus on LinkedIn, website improvements, and authority-building content. We currently don’t have a formal marketing or PR plan, or internal resource, so this role requires someone who can create the direction and deliver the work. Scope of Work LinkedIn content & thought leadership Create and manage regular LinkedIn content Develop a clear thought-leadership narrative around premium FM, service excellence, discretion, and experience-led delivery Mix of insight-led posts, industry commentary, behind-the-scenes expertise, and brand storytelling Content designed to build trust and credibility, not vanity metrics Website improvements Review and improve website copy and structure Refine key pages to clearly communicate our boutique positioning and differentiation Ensure messaging supports authority, reassurance, and conversion Light SEO awareness where appropriate, without diluting tone or quality PR-led content (LinkedIn-first) Apply PR principles to content creation to strengthen trust and legitimacy Position us as a knowledgeable, credible voice in the FM and workplace experience space Identify opportunities for light PR activity (awards, features, trade content, profile building) What We’re Looking For Proven experience in B2B, professional services, property, construction, or FM-adjacent sectors Strong writer with the ability to articulate premium, service-led brands Comfortable working with minimal input and creating structure independently Able to balance strategy and hands-on content creation UK-based or strong understanding of the UK FM / property market preferred Engagement Ongoing freelance role Estimated 5–10 hours per month initially Opportunity to expand scope as the partnership develops We’re looking for someone who can shape the story, create the content, and elevate how we are perceived.

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Remote Airbnb / Serviced Accommodation Property Manager

Overview We are a UK-based property management company expanding into serviced accommodation (Airbnb-style short-term rentals). This is an exciting opportunity for an experienced virtual assistant or property manager to take full operational control of a growing portfolio — starting in the UK and eventually expanding internationally. You’ll be joining at the ground floor of a brand-new division backed by an established property company. We’re looking for someone who can manage listings, guests, cleaners, and pricing with confidence and initiative — and grow with us as the business scales. Role Summary You’ll be responsible for the full day-to-day operations of our serviced accommodation properties, ensuring a smooth guest experience and excellent performance across all platforms. Key Responsibilities -Set up and manage listings on Airbnb, Booking.com, Expedia, VRBO, and others -Communicate with guests before, during, and after each stay -Coordinate cleaning and maintenance teams for turnarounds and issues -Manage calendars and implement dynamic pricing strategies -Monitor reviews and guest ratings; respond promptly and professionally -Liaise with landlords, contractors, and internal teams as required -Provide simple daily updates via WhatsApp, voice notes, or email You’ll receive all the media and property descriptions from us — your role is to upload, manage, and run each property like it’s your own. What We're Looking For We want someone with solid experience managing short-term rentals or serviced accommodation. -You should be confident using common tools in the industry, great with communication, and comfortable taking ownership. Excellent written and spoken English is essential. You’ll need to be independent and able to work without micromanagement, but still collaborative and proactive with updates. Experience with tools like Hospitable, Guesty, Hostaway, PriceLabs, or similar platforms is preferred — but not required if you learn quickly and can recommend strong alternatives. Compensation We offer a hybrid model that reflects performance and long-term potential: -Monthly retainer to cover availability and setup -Percentage of monthly revenue for each property you manage P-erformance bonuses tied to 5-star reviews and occupancy rates This role is starting part-time but is designed to grow with you. As the portfolio expands, so will your income — and we fully expect the right candidate to eventually lead a team. Ideal Candidate -1+ year of serviced accommodation or Airbnb experience -Great written English and confident with guest messaging -Comfortable using or learning property management systems -Strong attention to detail and problem-solving mindset -Available for flexible working hours with emergency support if needed -Eager to grow with a brand-new division and make it your own If you're excited by the idea of helping launch and lead a serviced accommodation business — with real autonomy and room to grow — we’d love to hear from you. Apply now and let us know: -A bit about your experience with short-term rentals -Your availability (including time zone) -Any tools or platforms you’ve worked with

Sales Operations Account Analyst

The Account Service Analyst's primary responsibilities are customer facing, working directly with Ralph Lauren Accounts and Sales on order management and execution of all post market activities while providing business support to multiple parties through order analysis and reporting. Essential Duties & Responsibilities Responsibilities: Financial Responsible for order management of assigned Sales territory including entering, confirming and maintaining customer orders to ensure accuracy. Territory can include Department stores, Specialty stores, International accounts, and Intercompany accounts. Validate Account's seasonal buy, as well as in-season reorders against order confirmations and clearly communicate and resolve discrepancies Monitor Account's weekly order fulfillment to identify and communicate to Management all concerns that may impact order fulfillment and cause financial risk Review and communicate to Sales and Accounts all issues impacting deliveries, including late receipts, product shortages, style updates, quality issues and transportation delays Account Management Build strong business relationships with accounts and buyers by partnering with Sales to understand account specific preferences and requirements Develop a clear understanding of Brand and business process requirements specific to the division. Maintain and update orders based on customer requests and direction from Sales. Ensure accuracy and understand financial impact of any changes Support multiple markets/seasonal customer buys, ensuring order integrity in partnership with Sales and their account base Identify when to involve Management in issues that require problem solving and decision making Track and report deliveries through warehouse management system until invoiced Analyze and review Account's PO status and provide updates to Sales and Accounts as needed Travel to Corporate offices Core Competencies • Understand how to effectively prioritize assignments and tasks to meet goals • Develop and build relationships with internal and external partners • Ability to analyze issues and make effective decisions • Professional written and verbal communication skills. Time management and organizational skills, ability to multi-task and prioritize workload in a fast- paced and demanding environment Experience, Skills & Knowledge Knowledge/Skills/Abilities Technical Skills Demonstrate ability to learn and navigate in SAP order management system and PKMS warehouse management systems SAP experience preferred • Intermediate Excel skills including formatting, pivot tables, V-look ups and working with formulas Analytical Skills: Aptitude for numbers and data interpretation Basic knowledge of retail math Able to quickly learn business processes and systems Ability to recognize inaccurate data or potential system errors and identify issues that require immediate attention Leadership skills Excellent Interpersonal and communication skills. Ability to effectively communicate with individuals at all levels of the organization Ability to work effectively and collaborate in a team environment Professional presentation skills Ability to work independently, self-motivated, and possess a strong work ethic. Experience Requirements: Undergraduate degree - Liberal Arts, Business preferred A minimum of two years of business-related experience or Retail experience preferred

Seeking A Reliable Virtual Assistant

We are seeking a skilled, well rounded and detailed oriented individual that will be responsible for creating and optimizing product listings on various online marketplaces. Also should be conversant with project manager tool like Trello and the likes and must have experience with Microsoft Word and excel with a light customer support experience.

Social Media Audit

I need someone knowledgeable with social media optimisation to audit 2 businesses located operating in England with 3 social media platforms each: Facebook, Instagram and LinkedIn. Also to compare our pages to competitors, and provide ideas to us on how to optimise SEO and customer conversion. One of the businesses deals with Highway/carparks/private roads maintenance and repairs. The other is a locksmith company focused on vehicle access and new keys/fobs.

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Website seo and off site seo needed

I need an seo expert to help me improve my website with some major SEO and probably some alterations to it making it more customer friendly / sales focussed. I will also need further off site SEO to make the site actually work for me and drive customer to us. We are spcontractors co uk

Heart of Sevenoaks dedicated sales person

Heart of Sevenoaks is an independant, local company, that hosts events, has an online business directory and produces a quarterly lifestyle magazine. We are seeking a sales professional to generate revenue by approaching local businesses offering them marketing opportunities, ranging from signing up to the online business directory, sponsoring our events, social media posts and most importantly advertising in the magazine. Responsibilities include, sales calls, building relationships, and closing deals with local businesses. Must have excellent communication and negotiation skills. Previous sales experience in print media or a related field is preferred. Negotiate terms of sales agreements to secure profitable deals, while maintaining customer satisfaction. Provide outstanding customer service by addressing inquiries, resolving issues, and following up on sales leads. Organise daily tasks effectively to manage time efficiently and maximise productivity in achieving sales goals. Collaborate with team members to share insights and strategies that enhance overall sales performance. Experience Proven experience in a sales role or similar position is preferred. Strong organisational skills with the ability to manage multiple tasks simultaneously. Excellent communication skills in English, both verbal and written, are crucial for success in this role. Demonstrated ability to negotiate effectively and close sales deals successfully.

Consumer act 75 draft

I received a private implant in 2024 and paid for the treatment. However, my treatment has been repeatedly delayed, and my complaints have not been addressed satisfactorily. I am not happy with the service provided, and the work is still not complete. I would like to write a formal letter of complaint to the clinic.

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Business Development Assistant –Corporate Wellbeing & Care Homes

Business Development & Outreach Assistant – Corporate Wellbeing & Care Homes (London) We are a London-based clinic group offering wellbeing, skincare, aesthetics and personal care services. We are now looking to expand our B2B wellbeing offering to: Corporate organisations and their employees Care homes, supported living and residential providers Property and facilities management companies We are seeking a Business Development / Outreach Assistant to support targeted, professional outreach and relationship building. This role represents a healthcare-adjacent, premium brand, so communication quality and professionalism are essential. This is not aggressive sales and not high-volume cold calling. Scope of Work Research and identify suitable organisations across London Target HR teams, wellbeing leads, care home managers and decision-makers Introduce our wellbeing and personal care services via: Email LinkedIn Light phone outreach (where appropriate) Book introductory calls or meetings Maintain a simple outreach and follow-up tracker Services You Will Be Promoting Corporate wellbeing programmes for employees On-site or partner-led wellbeing services Personal care and wellbeing services for care homes and residents Clinic-based services where appropriate (Full service information and messaging will be provided.) Requirements Excellent written and spoken English Clear, professional articulation Experience in business development, partnerships, outreach or account support Comfortable dealing with corporate and care sector stakeholders Professional, brand-safe approach UK-based (London preferred) Ideal Experience (Desirable, Not Essential) Corporate wellbeing or healthcare services Care homes, supported living or social care Hospitality, facilities management or property services B2B service-based environments Rate & Engagement Hourly or phased project basis Sensible startup rates expected Opportunity for ongoing work based on performance and results Initial trial phase before scaling activity Important Note This is a startup engagement focused on quality outreach and relationship building, not volume or hard selling. Please include: Relevant experience Example outreach or introduction messages (if available) Your proposed hourly rate and availability Final Filter Line (Recommended) This role suits individuals comfortable working with growing businesses and representing premium service brands.

Family Group Profile PDF

I need a polished, print-ready PDF that introduces an entire family group of companies yet gives prominent, detailed coverage to our flagship business, “Specialized Co. for Plastic Industries.” The tone and visuals must stay strictly corporate and professional so the document feels credible when shared with international partners, investors, and procurement teams. Content scope • Group overview: brief snapshot of the holding structure and the sectors we cover. • Highlight section: several pages dedicated to Specialized Co. for Plastic Industries—core capabilities, capacities, quality systems, certifications, key projects. cash flow and customer relationships • Company history, mission, vision: concise narratives that show our evolution and future direction. • Services and products: clear, well-organised descriptions for every subsidiary, supported by high-resolution photos or simple infographics where relevant. • Any additional material you believe will attract an international audience (sustainability efforts, global reach, client logos, etc.). Design expectations • Clean A4 layout, consistent typography, and a restrained colour palette in line with a mature corporate identity. • Logical flow that lets a reader quickly understand the group before diving deeper into the plastics division. • Space for high-quality imagery and charts without clutter. Deliverables 1. Print-ready PDF (CMYK, 300 dpi). 2. Editable source file (Adobe InDesign preferred, but I’m open to Illustrator or an organised PowerPoint master). Please include timelines for drafts and revisions, and note any content or asset requirements you’ll need from my side so we can get started smoothly. i will upload the logo colors of the sughayer group and also there will be a video attached to how i want the file to be like and the content ****please note that this profile will be handed to a company called BLOXO that we are trying to become their distributor in SYRIA under the new regime, so i think syria should me mentioned