Service Now Projects

Customer Success Executive for B2B SaaS - 5 Hours per Week

We are looking for a reliable, organised and friendly Customer Success Executive to support users of MyDocSafe, a B2B SaaS platform used by professional services firms for client portals, document workflows, e-signatures and secure client communication. This is a small but important weekly role, ideal for someone with experience in SaaS support, customer success, onboarding, account management or client-facing admin. **About MyDocSafe** MyDocSafe helps accounting firms, legal firms, financial advisers and other professional services businesses manage secure client onboarding, document exchange, e-signatures, workflows and client portals. Our customers are typically busy professionals, so the tone of support needs to be clear, calm, helpful and professional. **What you will do** You will help us improve customer success and support by handling a mixture of light-touch client communication, user follow-up and internal coordination, knowedge base, tutorials and videos. Typical tasks may include: * Responding to simple customer queries or routing them to the right person * Following up with trial users, new customers and existing customers * Helping users understand how to use key platform features * Checking whether customers need help with onboarding or setup * Creating short support notes or FAQs based on recurring questions * Updating simple customer records or notes * Helping identify customers who may benefit from additional support or a demo * Coordinating with the founder and technical team where needed * Creating video walk-throughs, tutorials and ultimately running webinars **What we are looking for** You should be: * Fluent in written English * Professional, polite and responsive * Comfortable communicating with business customers * Able to understand SaaS products and explain features simply * Organised and reliable with good follow-through * Confident using email, video calls, CRM-style notes and online tools * Able to work independently after a short briefing Experience with any of the following would be useful but is not essential: * SaaS customer support or customer success * Accounting, legal, financial services or professional services software * Client portals, document management or e-signature platforms * Writing support content, onboarding emails or help guides **Time commitment** The role is for approximately **5 hours per week** to begin with. This may include a short weekly check-in call plus flexible work during the week. The work can grow over time if there is a good fit. **Budget** Please quote your hourly rate or weekly fee for 5 hours per week. **How to apply** Please include: 1. A short summary of your customer support or customer success experience 2. Examples of SaaS or B2B products you have supported, if any 3. Your availability during UK business hours 4. Your hourly rate or weekly fee 5. A brief example of how you would reply to a customer who says: “I have been invited to a client portal but I don’t know where to upload my signed document.” We are looking for someone practical, dependable and comfortable working with a small software company where every customer interaction matters.

Tender Writer & Funding Applications Specialist

Looking for an experienced freelance Tender Writer / Applications Specialist to support ongoing identification and submission of government tenders, grant funding opportunities, and new business contracts across Australia. The role involves regularly sourcing relevant opportunities and preparing high-quality submissions to help secure new direct customers (including government departments and partners) as well as funding to support business growth initiatives such as marketing, website development, and digital platforms. Strong experience with Australian government procurement, grant writing, and B2B service tenders is essential, along with the ability to work independently and manage a consistent pipeline of applications. Please provide details of relevant experience, examples of successful submissions, and your rate/availability.

Research Paper proofreading

I am seeking a proofreading service for my computer science manuscript, which is approximately 8,833 words in length and prepared using Overleaf/LaTeX. The proofreading should include grammar correction, academic language enhancement, clarity improvement, and consistency checking throughout the manuscript. Experience with computer science terminology and academic publications is preferred. I would like the proofreading to be completed within a maximum of 5 days.

Airtable+Make+Claude API +Stripe automation build - brief avail

Airtable + Make + Claude API + Stripe automation build for subscription service — full technical brief available Overview I am launching Remembered, by Gem — a premium UK subscription service. I need an experienced automation developer to build the complete backend system: a subscriber database in Airtable, automated email workflows triggered by date logic, an AI gift curation engine using the Claude API, Stripe subscription management, and a subscriber-facing account dashboard built in Softr. A detailed technical brief covering every element of the build is available to shortlisted candidates under confidentiality. The core build includes Airtable database with four interconnected tables. Seven Make automation workflows including date-triggered email sequences and Claude API calls. Claude API integration for AI-generated gift recommendations with a structured JSON output. Stripe recurring subscription setup with webhook integration. A Softr subscriber dashboard where users can manage up to 10 recipient profiles, with save-and-return functionality and deep-linked profile editing. Integration with Mailchimp or Klaviyo for email delivery. What I need from you A fully documented, tested system that a non-technical business owner can operate independently. A milestone-based build with clear deliverables at each stage. A handover session on completion. Thirty days of post-handover support for bug fixes. Ideal candidate You have demonstrable experience with Airtable, Make (formerly Integromat), and Stripe webhook integrations. You have built at least one project involving an AI API (Anthropic, OpenAI, or similar). You are comfortable building subscriber-facing portals in Softr or a comparable no-code tool. You document your work clearly and communicate proactively. You have worked with non-technical clients before and know how to explain what you’ve built in plain English. Timeline: 5-6 weeks from project start Confidentiality: Full technical brief shared with shortlisted candidates only Please include your recommendation on Mailchimp vs Klaviyo for this project, with a brief rationale, as part of your proposal. Also include two or three examples of comparable automation projects Any custom code written for this project is work-for-hire and the intellectual property of the client on delivery. All scripts and custom code must be delivered as documented files as part of the handover

opportunity

Company Tax Return - Final CT600 Filing + iXBRL Accounts

Hi, I need a one‑off service to prepare and file the final Corporation Tax Return (CT600) for a small limited company. The bookkeeping is already complete in Xero and the accounts are fully reconciled. I will provide: Profit & Loss Balance Sheet Trial Balance Please confirm that you can provide ALL of the following: Prepare the full CT600 Prepare the tax computation (adjustments, capital allowances, taxable profit) Generate iXBRL accounts Generate iXBRL computations File the CT600 online using HMRC‑recognised commercial software Provide the HMRC submission receipt Complete the job within 3–5 days Work from exported Xero reports (no additional bookkeeping required) This is a simple final return for a small company with stock holding and B2B sales. Please reply with: Confirmation you can do all of the above, your fixed price for the complete job and your expected turnaround time. Thank you.

opportunity

I need a one-page website replicating on Squarespace

We're buying a business, due to complete on 1 July (therefore the absolute deadline for this task) and it comes with a website. The site isn't currently built on Squarespace but we'd like it to be, so that we can make changes to it ourselves without bothering our SEO people who would otherwise be the ones we'd ask. I can't give the domain of the site out at this stage as it's confidential until completion - but of course I will supply this to whomever I end up working with. For now, I asked Grok to summarise the site, for your information: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Word count target: Approximately 650-750 words of main body copy (excluding headings, CTAs, and testimonials). The content is straightforward, professional, and benefit-focused, with a warm, approachable tone. Number of graphics: Very low — likely 2-4 total visual elements (including logo). The site is extremely minimalistic and text-heavy. KEY STRUCTURAL FACTS - Homepage layout: Single long-scrolling page (one-page site structure). No complex multi-page navigation. - Header/Navigation: Simple top header with business name/logo and basic menu (Home, Services, About, Contact). - Clean design with no mega-menus or dropdowns. - Hero Section: Prominent headline with a subheadline and clear "Get in Touch" call-to-action button. Minimal or no background image. MAIN SECTIONS (in order) - About / Introduction - Company overview, years in business, family-run background, local focus, and range of clients from sole traders to larger companies. - Services Broken into 3-4 clear subsections with short descriptions and bullet lists: New Business Support (setup guidance, registrations) Regular / Ongoing Accounting Tasks (payroll, VAT, accounts preparation, etc.) - Additional Services (self-assessment, registered office, specialist reviews) - Testimonials Section titled "What our customers think" — 3-4 short quotes with client names / business types. Contact Includes contact form, phone numbers, full address, and privacy note. - Footer: Basic contact info plus links to Privacy and Cookies policies. - - - - - - - - - - - - - - - - - - - - I don't know how clear the above makes it! But we don't need anything spectacular in terms of SEO or anything - and images etc can be lifted from the original site. When whoever does this job is doing it, they will be able to basically (which is what we need) copy it. For context, I (an accountant with no creativity or web design skill) would be able to do this on Squarespace in probably half a day, so hopefully what I'm asking for is nice and simple for someone who uses it anyway. As always when I post a job on here, the budget is purely to be able to submit the job - it has no relation to what I'm expecting to pay (which may be higher or lower!). Thanks

opportunity

LinkedIn Comments/Engagement

LinkedIn Influencer Campaign ***Project Update: Profiles will need to be European, please share 3 sample profiles for review of authenticity*** We are looking to improve project awareness by paying for people to comment on LinkedIn posts for a new business, is this a service you could assist with? Initially around 35 different people (linkedin profiles) to make 3 comments each. If, so what would be the cost? Note: Project pertains to renewable energy. Important: Generic copy/paste/AI proposals will be ignored. I need fo know your specific methodology? Do you have an existing network of LinkedIn profiles? Do they have followers/engagement? If not, will you be conducting organic outreach to LinkedIn Influencers? If so does your proposal include a sponsorship fee to rhe influencer? Can you guarantee "x" number of comments for a specific price. I need specifics for the proposal to be considered. Budget is a guideline.

Inbound Customer Support Specialist

We are looking for a reliable Customer Support Specialist to assist with managing our internal help desk. This role is strictly focused on responding to inbound customer inquiries and providing support through our existing business email and ticketing systems. Responsibilities Resolving incoming customer queries and support tickets professionally. Assisting existing users with account-related questions and troubleshooting. Maintaining high satisfaction levels through clear and helpful communication. Escalating specific technical issues to our internal management team. Please submit your proposal with a brief overview of your experience in customer service and your general availability. I look forward to reviewing your application!

Go High Level expert

Seasoned GoHighLevel specialist sought to support ongoing implementation of workflows, webhooks, and email campaigns. Ideal candidate is meticulous, personable, and highly organized, available a few hours weekly for long-term collaboration. Responsibilities include designing and optimizing automated workflows, integrating third-party services via webhooks, configuring multi-step email sequences, troubleshooting issues, and documenting processes. Must deliver reliable, high-quality work, communicate clearly, and proactively propose improvements to enhance campaign performance and system efficiency.

Website Copywriter for 4-Page Business Site Description

We need an experienced copywriter to create compelling, SEO-friendly content for our consulting firm's new 4-page website (Home, About, Services, Contact). We will provide the brand brief, layout, and target keywords. The project budget will be fully managed through PeoplePerHour Escrow, and all communication must remain on the platform. Responsibilities Write engaging, high-converting copy for all 4 core pages. Seamlessly integrate provided SEO keywords. Maintain a professional yet accessible brand voice. Implement up to two rounds of revisions based on feedback. Send Your Proposal! If you have a strong portfolio in B2B website copywriting, we want to work with you. Please submit your proposal alongside a few links to your past work. We are ready to fund the escrow and kick off immediately—look forward to reading your proposals!

Web3 Full-stack developer position is opened

We are expanding our team and seeking a talented Full Stack Developer to build and scale the OzoneX DEX platform. Responsibilities include crafting user-facing trading flows, seamless wallet integrations, real-time blockchain data handling, and robust core platform services. Ideal candidates possess strong web3 development experience, proficiency with decentralized protocols, and a focus on scalability, security, and performant UX. Submit proposals outlining relevant expertise and past DEX or blockchain projects.

I want to make Facebook video advertising

Seeking a captivating Facebook video ad for a small building company. Project requires a concise, professional 15–30 second video highlighting services, craftsmanship, completed projects, and customer trust. Deliverables: storyboard, motion graphics, royalty-free music, captions, and a final MP4 optimized for Facebook Ads. Tone: trustworthy, polished, and engaging. Experience with construction-related advertising and portfolio examples preferred. Timely delivery and two revision rounds required.

Hospitality Photographer / Videographer Needed in Lahore

We are looking for a photographer/videographer in or around Lahore for a hospitality-focused rooftop restaurant brand. This is NOT a typical commercial food shoot. We are looking for: - atmospheric hospitality photography - warm evening rooftop mood - cinematic but realistic imagery - hosted dining moments - editorial-style food and space photography Coverage includes: - rooftop atmosphere - table moments - service and bread/chai moments - Nihari and food details - architecture and evening lighting - short cinematic clips if possible The visual direction is: - restrained - warm - cinematic - real - calm - emotionally grounded Please include: 1. restaurant / hospitality work 2. evening or low-light work 3. cinematic/editorial examples 4. whether you also shoot video 5. whether you are Lahore-based or can travel to Lahore We will likely begin with a smaller sunset/evening test shoot first.

Website Copywriting (4 Pages)

We need a freelance copywriter to write engaging, SEO-optimized content for a new corporate website (Home, About Us, Services, Contact). All keywords and brand briefs will be provided. The project operates strictly within the PPH WorkStream with a fully funded escrow. Responsibilities * Write 4 website pages (400–600 words each) in a professional, approachable tone. * Seamlessly integrate provided SEO keywords. * Submit drafts, accept feedback, and provide up to two rounds of revisions. * Deliver the first draft within 5 business days and maintain daily communication. Apply Now! If you love turning complex corporate ideas into clear, high-converting copy, we want to work with you! We provide clear briefs and guarantee prompt invoice approvals. Please submit your quote and attach your portfolio samples directly to your proposal here on the platform—let's get started!

Client & Vendor Partnerships Manager

About the Role We are a global IT services and business consulting firm operating across 28+ countries, delivering enterprise-grade mandates in IT infrastructure, cybersecurity, ERP implementation, business consulting, and project subcontracting. We work with clients ranging from SMBs to Fortune 500 companies and government institutions — all engagements run under strict NDA and confidentiality frameworks. We are hiring a Partnerships Manager to own two sides of our business growth — identifying and connecting with clients who have projects we can take on, and managing the network of delivery partners and specialist vendors who execute work with us. What You'll Own Client Side Identify and reach out to potential clients — enterprises, institutions, or SMBs — who have active or upcoming needs in areas like IT services, ERP implementation (SAP, Oracle, Microsoft Dynamics, NetSuite, Odoo), cybersecurity, or business consulting Build relationships with decision-makers, procurement leads, and project owners Qualify opportunities and coordinate with our internal team to move them toward a pitch or engagement Manage and track the opportunity pipeline Vendor & Partner Side Manage and grow our roster of delivery partners — specialist firms, freelancers, and subcontractors — who want to collaborate with us on project execution Vet and onboard incoming partner inquiries across technology, ERP, consulting, and project management domains Coordinate scope handoffs, NDAs, delivery expectations, and ongoing communication between partners and our internal team Ensure all partner engagements operate within our confidentiality and governance standards — partners never interface directly with end clients Who You Are You have worked in an IT services firm, ERP consultancy, systems integrator, or business consulting company in a BD, partnerships, or account management role You understand how subcontracting and white-label delivery models work — and can operate with the discretion that comes with NDA-driven engagements You've done both sides — brought clients in and managed external delivery partners or vendors You're organized, self-directed, and can own a function without needing constant oversight Bonus: exposure to ERP ecosystems (SAP, Oracle, Dynamics, NetSuite, or Odoo) or IT services sales cycles Engagement Details 10–20 hours/month to start Fully remote, async-friendly Strong performers will grow into a larger or full-time role

Looking for a Freelancer Sales Manager

Seeking an experienced Freelance Sales Manager to cultivate relationships with accounting firms across the UK. The role requires proactive outreach, networking, and lead generation to secure partnerships and referrals. Ideal candidates possess strong sales acumen, familiarity with professional services, excellent communication, and a proven track record of closing B2B agreements. Responsibilities include targeting firms, presenting value propositions, negotiating terms, and achieving measurable partnership targets. Competitive commission structure offered for successful engagements. This is a result oriented role . Apply only if you can deliver. This is not a fixed fee job. Association: 1 month with extension upto long term if got the results

Provide strategic plan, design posts with our copy

Seeking an experienced Instagram marketer to devise a strategic plan for promoting our counselling services, review and optimize current processes, provide advice on how to target customers and design engaging posts using content we provide. Responsibilities include creating and scheduling 3–4 weekly posts, refining messaging and visuals for audience impact, and with inital reviews, discussion weekly to enable clairty of branding/content/image then once agreed delivering monthly performance assessments. After the agreed campaign period, evaluate progress and recommend ongoing improvements to maximize client engagement and conversions. The fee listed would be for each month, with an agreement on how many months the Instagram project continues for.

Build a website for a school automation platform

I need a freelancer to build a lean, professional, mobile-first website for my school automation package 14.14This is not just a brochure website. The website must support the actual sales flow 19, while staying simple, clean, and scalable 4.194What I need• Professional modern website design• Mobile-first responsive layout• Homepage• Services / features section• Pricing / package section• Contact / lead form• WhatsApp click-to-chat integration• Real online payment / buy button flow for South African customers• Simple admin access so if it gives me the easiest editing experience later and keeps the build lean 4.4Nice to have / please confirm if included or extra• AI chatbot integration• Connection to my existing Twilio setup 1818• Connection to my existing Make.com setup• Basic automation-ready structure for future expansionPlease include in your proposal1. Exact pages included2. Whether real online payment is included3. Which South African payment gateway you can connect4. Whether you can connect Twilio and Make.com5. What type of chatbot integration is included6. Whether WhatsApp click-to-chat is included7. Whether I get simple admin editing access8. Number of revisions included9. Whether domain connection is included10. What is excluded from your quoteI want a freelancer who can deliver a clean, lightweight, professional MVP first, without overcomplicating the project 48.48

opportunity

Amazon Seller Expert Needed to Help Set Up and Launch My Store

Seeking an experienced Amazon seller specialist to fully set up and launch my Amazon.com store. I have a registered seller account, business name, and basic setup. Require expert support for complete account configuration, in-depth product research to identify profitable SKUs, supplier sourcing and order placement, optimized product listing creation, FBA setup and shipping coordination, competitive pricing and sales strategy, and step-by-step guidance to first sales. Prefer candidates with proven Amazon selling experience, FBA and Seller Central expertise, product research and e-commerce background, and a track record of successful stores. Provide service scope, timeline, and fixed price.

SEO, Google Ads & Website Support for Construction Company

❗️We are no longer taking new proposals❗️as we had too much interest and currently reviewing responses. Bluebird Spaces is a residential construction company in South West London specialising in loft conversions, house extensions, and full house/flat interior renovations. We’re looking for a digital marketing freelancer to take on our SEO, Google Ads, and ongoing website edits as a long-term engagement. The work involves setting up and managing two separate Google Ads campaigns — one for loft conversions and extensions, the other for full interior renovations — targeting SW London postcodes, with dedicated landing pages, conversion tracking, and regular performance reporting. Alongside that, we need ongoing SEO covering on-page optimisation, local SEO (Google Business Profile, citations, local schema), content strategy and blog articles for organic traffic, and a technical audit with fixes. We also need someone comfortable making ongoing edits to our website, which is built on Lovable — copy updates, new pages, and small design changes, while keeping the editorial style clean, human, and structured around client questions rather than corporate. This is our first time working with a marketing freelancer, so clear communication and a structured approach matter to us. Ideal candidates will have UK experience running Google Ads for residential service businesses or trades, with familiarity in Lovable or similar no-code platforms. Examples of relevant work are welcome but not essential. In your proposal, please share your monthly retainer fee broken down by service, your reporting cadence, and a few questions you’d ask us before starting. Generic templated responses will be ignored.​​​​​​​​​​​​​​​​