Freelance Albanian Translation Jobs

Luxury Travel Assistant Remote

We are a boutique luxury travel company designing bespoke journeys for high-net-worth clients across the US, Europe, and Asia. We are looking for a highly organised, detail-driven Travel Assistant to support our team on a contract basis. Key responsibilities: Researching luxury hotels, villas, and experiences worldwide Assisting with itinerary creation and client proposals Liaising with hotels and suppliers (primarily via email) Supporting bookings, confirmations, and documentation Ensuring absolute accuracy across all client details What we’re looking for: Previous experience in travel, hospitality, or a similar detail-led role Excellent written English (clear, polished, and professional) Strong organisational skills and ability to manage multiple tasks High attention to detail and sense of ownership Discreet, reliable, and proactive Nice to have: Experience working with luxury travel advisors or agencies Familiarity with brands such as Aman, Rosewood, Belmond, Four Seasons Working style: Remote, flexible structure Must be responsive during UK/Europe/USA working hours when required To apply: Please include: A short introduction Relevant experience (travel/hospitality preferred) Your location and availability Example of a hotel or destination you personally recommend (and why) for Spring travel Shortlisted candidates will be invited to complete a test task as part of the selection process. Please do not apply if you do not have previous travel hospitality experience

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Music led AI proposition (MVP - next stage)

Hi All, see below what we are looking for: We've developed an AI-powered platform built to help businesses craft compelling pitches and proposals. Currently at MVP stage and using the Claude AI API, the product has proven its core concept and is ready to scale. We’re looking for an experienced consultant developer to take it from MVP to a robust, secure, multi-tenant product that is ready for commercial growth. The Role This is a freelance/contract engagement, fully remote. You’ll work closely with the founder to define the roadmap, make key technical decisions, and deliver a more polished, secure, and scalable version of the product. The right person will be comfortable working across the full stack and will have a genuine interest in AI-powered products. Scope of Work 1. Build Out the Product Proposition • Evolve the MVP into a fuller product experience — improved UX, additional features, and a clearer user journey. • Identify and close gaps between the current MVP and a market-ready product. • Work collaboratively to define and prioritise the feature roadmap. 2. Multi-Tenant Authentication & Secure Login • Design and implement a secure, scalable multi-tenant login architecture so that separate companies can access the platform with fully isolated accounts. • Implement role-based access control (RBAC) where appropriate. • Evaluate and integrate a suitable auth provider (e.g. Auth0, Clerk, Supabase Auth, or similar). 3. Security Enhancement • Audit the current codebase and infrastructure for security vulnerabilities. • Implement security best practices: input validation, rate limiting, secrets management, and secure API handling. • Ensure GDPR compliance for UK/EU users — data handling, storage, and deletion policies. • Set up appropriate logging and monitoring for security events. 4. Improve AI Matching & Recommendations • Review and refine the existing Claude-powered matching logic. • Improve the quality, relevance, and consistency of AI-generated outputs. • Explore additional prompt strategies, context management, and retrieval approaches (e.g. RAG) to strengthen results. 5. Optimise the Claude API Configuration • Audit and refine the existing Claude API set-up: model selection, system prompts, token usage, and response handling. • Implement cost controls and ensure API usage is efficient and well-monitored. • Stay current with Anthropic’s best practices and model updates. 6. Scalability & Infrastructure • Assess the current infrastructure and recommend improvements to support growth. • Ensure the system can handle multiple concurrent users and company accounts without degradation. • Implement database optimisations and appropriate caching where needed. 7. Testing, Documentation & Handover • Establish a testing strategy (unit, integration, and end-to-end tests) to ensure code quality as the product scales. • Document the architecture, API, and key decisions so future developers can contribute effectively. • Provide a clean handover with clear notes on any ongoing work or future recommendations. What We’re Looking For • Proven experience taking products from MVP to production-ready, at pace. • Strong full-stack development skills — comfortable across front-end, back-end, and infrastructure. • Solid understanding of authentication systems and multi-tenant architectures. • Experience with LLM APIs — ideally Claude/Anthropic, or similar (OpenAI, Gemini). • Security-conscious mindset with practical knowledge of common vulnerabilities and mitigations. • Familiarity with GDPR and data privacy requirements in the UK/EU context. • Strong communicator — able to translate technical decisions into plain language for a non-technical founder. • Fluent in written and spoken English — clear communication is essential as you’ll be working closely with the founder throughout. • Self-directed, reliable, and comfortable working asynchronously. • Experience with prompt engineering and LLM optimisation. • Background in B2B SaaS products. • Knowledge of RAG (Retrieval-Augmented Generation) or vector database approaches. • Familiarity with analytics and observability tooling. A few notes: 1. If you can't communicate in English please don't apply as i will need to speak to you to grow this 2. Must have experience in developing or creating Ai websites (i will be asking for this) 3. Make sure your application is relevant to what the above is asking, if it isn't then it will auto-rejected. Thanks

Native Arabic Speakers for Conversation Recording

We are currently working on an audio data collection project and are looking for native Arabic (Saudi) speakers to participate. The task involves recording natural, call-center style conversations with another speaker based on provided scenarios. The conversations will include some code-switching (mixing Arabic and English naturally). How it works: Recordings will be completed using our secure online recording tool Each conversation is around 10 minutes The task can typically be completed in ~10 minutes, though you may take up to 30 minutes if needed You will be paired with another speaker, or you may join with your own partner Scripts will be provided in advance Recording Interface: Status shows when ready to record each line Script is displayed based on your role (Agent / Customer) Each sentence has its own “Record” button Progress bar shows completion (e.g., 0/30 lines recorded) After finishing, you can submit using the “Complete Recording” button Project budget: $20–$25 per participant for up to 30 minutes If you join with your own partner, the total budget is $40–$50 per completed session (both participants included) Requirements: Native Arabic (Saudi) speaker Comfortable speaking both Arabic and English Access to a quiet environment for recording Recording Specifications: 16 kHz preferred (8 kHz acceptable) To ensure transparency and trust, we are happy to sign an NDA (Non-Disclosure Agreement) before starting the task. If you are interested, please apply with: Your availability We will share full project details with shortlisted candidates.

Fashion Activity Book

I’m reaching out to explore a collaboration on an exciting project: a Fashion Activity Book targeted at young fashion enthusiasts and aspiring designers. We’re in the process of developing an engaging and creative resource that will feature a mix of coloring pages, fashion design challenges, quizzes, puzzles, and educational content about fashion history and trends. To move forward, we’re looking for actual relevant work to assess fit and potential for collaboration. Please share examples of your work that align with this project (e.g., fashion illustrations, activity pages, layout design, education-focused content). This will help us understand how your style and experience could translate into a compelling book and will determine your potential for collaboration. What we’re looking for from a freelancer: Designing engaging and interactive activities Creating visually appealing layouts and illustrations Developing content that is both fun and educational If you’re interested in collaborating on this exciting project, I would love to discuss the scope, timeline, and your ideas further. Looking forward to the possibility of working together!

Social Media Assistant Needed for Football Academy (UK Based)

We are a children’s football academy in the UK looking for a freelance social media assistant to help manage our Facebook and Instagram pages. Our goal is to reach more local parents and generate enquiries for football coaching sessions. Tasks • Schedule 3–4 social media posts per week • Write captions for posts • Turn short training clips into reels or short videos • Reply to comments and basic messages • Help promote trial sessions and academy updates Requirements • Experience managing Facebook and Instagram pages • Ability to create simple video content or reels • Good written English • Interest in football or children’s sports is a bonus Hours & Budget • Approx 5–8 hours per month • Budget £100–£200 per month • Remote role To Apply Please send: Examples of social media pages you have managed A short description of your experience Your hourly / Monthly rate

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Looking for a UI/UX Designer

Bonus: Experience with vibe coding / AI-assisted design tools We’re looking for a UI/UX Designer with a strong eye for aesthetics and a deep understanding of conversion-focused design. You’ll be working on modern, high-end websites for e-commerce and service-based brands — translating brand identity into clean, elevated digital experiences. What You’ll Do: Design website layouts in Figma (homepages, landing pages, product pages) Create intuitive user flows that feel effortless and premium Turn brand direction into visually distinctive designs (not templates) Collaborate with developers to ensure design is executed properly Contribute ideas to improve conversion and user experience What We’re Looking For: Strong portfolio (especially e-commerce or modern service brands) Clean, refined design style (think Apple, Aesop, Glossier-level simplicity) Understanding of UX principles + conversion psychology Ability to work fast and communicate clearly Attention to spacing, typography, and details Bonus (Not Required): Experience with vibe coding / AI design tools (Lovable, Webflow AI, etc.) Basic understanding of Shopify / Webflow builds Motion or interaction design (hover states, micro-animations) Why Join: Work on aesthetic, portfolio-worthy projects Clear creative direction (we don’t do messy design) Opportunity for long-term collaboration If this feels like your kind of work, send: Portfolio A short intro about your design approach

Data engineer

We are seeking an experienced Data Engineer to help organize, clean, and structure complex real estate and regulatory compliance data across multiple sources. This role focuses on transforming inconsistent datasets related to leases, occupancy, tenants, and rent information into a reliable and scalable data foundation. The ideal candidate will review existing data, identify quality issues such as duplication and missing fields, and design standardized schemas and relationships. You will build transformation workflows to clean and normalize data from spreadsheets, databases, and system exports. In this role, you will create master datasets for properties, units, households, leases, and compliance tracking while implementing validation rules and exception reporting. You will also document data definitions, mapping logic, and business rules to support transparency and long-term maintainability, while collaborating with stakeholders to translate operational requirements into structured data models. Strong proficiency in SQL and Python is required, along with hands-on experience in ETL/ELT workflows and relational data modeling. Experience working with messy, Excel-heavy datasets and building data quality checks is essential, and familiarity with tools like dbt, Airflow, or cloud platforms such as Snowflake or BigQuery is highly preferred. Success in this role means delivering a clear, consistent source of truth for lease and occupancy data, reducing inconsistencies, and preparing the data environment for reporting, automation, and future product development.

Short-Term Rental Listing Management & Guest Communication VA

I need an organized virtual assistant who already feels at home inside Airbnb and Vrbo dashboards. Your primary focus will be two things I can’t afford to drop: keeping my listings spotless and responding to guests quickly. Here’s what the role looks like day to day. You’ll log in, confirm that every photo, rate, rule, and calendar entry on each property is current, then handle every new message that arrives. Most messages are straightforward booking inquiries, but when an issue pops up—anything from a missing key code to a Wi-Fi outage—I’ll rely on you to troubleshoot using our house manual, then loop me in only if the problem escalates. Clear, polite English and a calm tone are essential; fast replies are non-negotiable. Deliverables I measure: • Listings on Airbnb and Vrbo reviewed and updated at least once daily • All booking inquiries answered within one hour between 8 AM–10 PM (property time zone) • Issues documented in our shared tracker with the final resolution noted If you’re already juggling listing edits, smart pricing tools, or guest chats on similar platforms, you’ll fit right in. Let me know your usual working hours and a recent example of turning an unhappy guest into a happy one.

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Meta ads Expert and Email marketing for my Brand to boost sales

I need a bonafide Email marketing strategist to help me with boosting my brand sales in just less than. A week, I have been having low sales initially and this has been affecting me severely , so I need someone capable to carry on with it and make sure I have the sales I wanted . And also help increase sales with my meta ads too. Show me the process of how you will make the sales with Meta ads , I need you to explain the process in meta ads , how you will position the creatives and it will work and make sales , I understand meta ads , so none of your Ai will make me fall for tricks of project breakdown, I need to see myself what you want to do, explain it , the niche is Makeup and other beauty stuffs. And also my language keeps changing to Spanish on meta and I don't want it to be so I want it to be English , explain how you will do that part too ( you have to name where to go and how you will do it ) I have watched a lot of YouTube videos so I understand how this things works. Your past works is required, no generic proposals , I will know so don't try it. Both email marketing and meta ads Warning, your past works is required cos I will ask questions about them one by one. Am jobless so I have enough time to go through every details of proposal myself. And choose the best. You might be new on PPH and I will still choose if you know what you are doing. My budget is way above the placeholder , my children are ready to sponsor the budget upto £20,000 . So this is a real deal if you can help me with this and explain the process well.

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Virtual Assistant

Freelancer Club is on a mission to elevate, educate, and empower freelancers. For over a decade, we’ve supported thousands of independent professionals through meaningful work, advocacy, and training. We proudly lead the #NoFreeWork and 'Rise, Freelancer' campaigns and champion a future where freelancers are fairly paid, supported, and celebrated. The Role We’re looking for a proactive, empathetic freelancer to step into a role connecting hiring clients with the right freelance talent. This is ideal for a freelancer with 2 to 5 years’ experience who already works with a handful of clients but has the flexibility to respond instantly when new Concierge requests appear. You’ll act as a trusted connector - connecting with the hiring client with the right freelancer, and helping great projects happen with the help of our matching technology. What You’ll Do Matchmaking Review new briefs, clarify details with clients, and connect them with the most suitable freelancers based on skills, availability, budget and fit. Client Relationships Build warm, trusted relationships with clients so posting a job on Freelancer Club feels effortless and rewarding. Job Amplification Work with our content team to promote jobs to attract strong applicants. Freelancer Support Communicate with freelancers to clarify briefs, offer guidance, and prevent early misalignment. Platform Oversight Track job progress to ensure nothing falls through the cracks. Problem Solving Spot friction early and resolve issues quickly so both clients and freelancers have a great experience. Skills & Experience Clear, confident written and verbal communication Natural relationship-builder with clients and creatives Home or office-based freelancer with flexibility to react and 'dip in' every day Highly organised with experience using project management tools (eg: HubSpot) Strong instinct for matching talent to projects Emotionally intelligent and solution-focused Passionate about freelancing and creative work Able to interpret briefs and translate them into practical freelancer matches Self-motivated, able to think of your feet, and comfortable working remotely Bonus: experience with WhatsApp for Business, Slack, HubSpot, or similar tools. What You’ll Love Flexible freelance work that fits around other clients Being part of a mission-driven team championing freelancers Helping talented creatives access meaningful paid work Playing a hands-on role in shaping the future of freelance careers If you believe in fair pay, creative freedom, and a better future for freelancers, we’d love to hear from you. Immediate start. Get in touch now.

PAIR RECORDING PROJECT

We are currently coordinating an audio recording project. I am reaching out to native English voice talents to see whether this project may be of interest to you. This is a paid, paired audio recording project. Project scope (per recording pair): Total deliverable: 30 hours of audio pair recording Topics: 50% casual / daily and 50% general business Timeline: 7–10 days after application confirmation and approval Compensation: USD 450 per person/ approved set Requirements: 100% native English Audio quality of 16 kHz or higher, with clear and sufficient volume Recording must be completed on the client’s designated platform Payment is issued only after the full 30-hour paired recording set is completed We would like to invite you to record a 3-minute audio sample as part of the project lead’s approval process. If you are interested, please let me know: Whether you already have a recording partner Your availability to upload the sample today We will be happy to guide you through the platform and assist with the uploading process. If you have any questions that I have not covered in this message, please feel free to let me know.

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Meta Ads Specialist (Facebook & Instagram) – Ongoing Freelance

We're looking for an experienced Meta Ads buyer to manage and optimise paid social campaigns across Facebook and Instagram for a portfolio of clients. This is an ongoing freelance role with the potential for a long-term working relationship for the right person. What You'll Be Doing Building, launching and managing Meta ad campaigns from scratch (awareness through to conversion) Setting up campaign structures across awareness, consideration and conversion objectives Writing ad copy and briefing creative (or working with supplied assets) Installing and troubleshooting Meta Pixel / Conversion API setups Building and managing custom audiences, lookalikes and retargeting lists Running A/B tests on creative, copy, audiences and offers Recording a weekly Loom update per account summarising performance, changes made and next steps Joining a bi-weekly call with the client to present results and discuss strategy Producing clear performance reports with actionable insights Communicating results and recommendations in plain English (no jargon) What We're Looking For Minimum 2 years running Meta ads independently (not just supporting) Proven track record with lead generation and/or ecommerce campaigns Comfortable managing budgets from £500–£10k+/month Strong understanding of iOS 14+ tracking changes and workarounds Confident on camera — weekly Loom updates are a core part of this role Reliable, responsive and able to hit agreed deadlines without chasing Available for bi-weekly client calls (UK timezone preferred) Nice to Have Experience in service-based businesses (coaching, clinics, professional services) Familiarity with GoHighLevel (GHL) Experience reporting into an agency environment Compensation £300 per ad account per month Ongoing retainer basis — accounts are added as the client roster grows Strong performers will be first in line for additional accounts To Apply Please include: 2–3 examples of campaigns you've managed (results, budget, objective) A brief overview of your process when taking on a new client campaign Confirmation you're comfortable recording weekly Loom updates

Appointment Setter / Sales Representative

We are looking for a confident and motivated Appointment Setter / Sales Representative to support our growing training and consulting business. Your main responsibility will be reaching out to potential clients and booking qualified appointments for our coaching programs. Responsibilities Conduct outbound sales calls Speak with potential clients and introduce our services Handle common objections professionally Qualify potential clients Schedule appointments with our team Maintain clear communication with prospects Requirements Strong spoken English communication skills Experience in sales, lead generation, or appointment setting Confidence handling objections Reliable internet connection and headset Professional and positive attitude Payment This position is offered on an hourly basis. Please include your hourly rate in your proposal. Selection process Shortlisted candidates will be invited to a short interview call, where we will do a brief sales roleplay scenario to understand your communication style and objection-handling skills. To apply Please include the following in your application: A short description of your sales experience Industries you have worked in Your availability We look forward to working with motivated and professional sales representatives.

Telesales for SaaS / Hospitality

We are looking for a confident and friendly outbound telemarketer to help introduce our software platform, to UK B&Bs and glamping sites. It is a simple operations and compliance dashboard built specifically for small hospitality businesses. It helps owners manage room cleaning status, maintenance issues, staff accounts, and compliance documentation in one organised system. Your role will be to call independent B&Bs and glamping pod sites across the UK and introduce the platform in a professional, conversational way. This is not a hard sales role. We are not looking for aggressive selling. We are looking for someone who can speak naturally and confidently to business owners. What You’ll Be Doing • Calling a provided list of UK B&Bs and glamping sites • Speaking to owners or managers • Introducing Us clearly and simply • Identifying whether they currently use paper, WhatsApp, or spreadsheets • Offering a free trial (Simple Signup via Email directly on site) • Logging outcomes of each call You will be provided with: • A call script • A product overview • A call list (est. 50 to begin) • A VoIP phone number (We use Voipfone, you MUST be able to setup confidently) • Clear guidance on positioning Ideal Candidate • Native or fluent English speaker • Clear, professional phone manner • Confident speaking with UK business owners • Experience in telemarketing, lead generation or appointment setting • Reliable and organised • Comfortable tracking results in a spreadsheet Bonus (not required): • Experience in hospitality sector • SaaS sales experience What We’re Looking For • Someone calm and professional • Not pushy or overly scripted • Able to handle objections naturally • Focused on generating interest and free trial sign-ups • British Time Zone Project Details If performance is strong, this will become ongoing weekly work. We are building a long-term system and want someone reliable who can grow with the project. Please include: • Your experience with outbound calls • Your hourly rate • Your availability per week • A short voice sample **This post is for 5 hours, as a trial - this could lead to ongoing work if it works out well.** AI, Generic Copy & Paste responses will be REJECTED. You MUST know how to setup VoIP - we will provide number, extension and passcode. 3rd time posting this role to due freelancer incapable of carrying out the task at hand.

Senior AI/ML Engineer

I’m upgrading our risk-and-compliance platform and need an EU-based engineer who can blend robust software craftsmanship with hands-on machine-learning expertise. The mandate is to automate decision-making across key customer-facing features by fusing classical ML techniques with Large Language Models. You’ll design the end-to-end pipeline in Python, harnessing PyTorch, TensorFlow or scikit-learn to train, evaluate and continuously improve models, then ship them as production-ready services that scale and stay maintainable. Solid experience integrating models into distributed systems, setting up meaningful evaluation metrics and communicating findings to non-technical stakeholders will be crucial, as you’ll work side-by-side with product, legal and data teams. Deliverables I’ll review: • Clean, well-documented Python codebase that builds, tests and deploys the chosen models • Containerised service or microservice exposing the decision-automation endpoint • Evaluation report covering model performance, drift-monitoring strategy and rollback plan If you have 4+ years of professional software engineering in production ML settings and can articulate your design choices clearly in English, I’d like to hear how you would tackle this challenge.

Flutter app language update

The Flutter mobile app is built with FVM 3.38.5 and targets both iOS and Android. The backend is Magento 2 with 32 store views covering up to 32 languages and locales. The language infrastructure code is already implemented in the app. This role covers two outstanding deliverables only: 1. Language switcher UI -- add a visible in-app dropdown so the user can change language and locale at runtime. 2. API localisation -- update 35 existing API calls so each one passes the correct country-specific store code, locale, and currency to the Magento REST API. No architectural decisions are to be made independently. All changes must follow the existing patterns in the codebase. All questions must be escalated before proceeding. SCOPE OF WORK -------------- TASK 1 -- LANGUAGE SWITCHER DROPDOWN The app already has locale/language state management in place. The contractor must: - Add a language/country switcher dropdown widget to the appropriate screen (to be agreed with the project lead before starting). - The dropdown must list all supported store locales in the correct display format - Selecting a language must update the app locale state, persist the selection across sessions, and reload the current view. - The switcher must respect the 32 supported store views and their corresponding locale codes. - UI will remain the same this is inly a translation of the app TASK 2 -- API CALL LOCALISATION (35 CALLS) The app makes 35 API calls to the Magento 2 REST API. Currently these calls do not pass the correct country-specific store code and locale parameters. Each call must be updated to: - Pass the correct Magento store code in the API path or header based on the user's currently selected locale. - Pass the correct locale and currency where the API supports it. - Derive all store-specific values from a single source of truth (the existing locale/store mapping already in the codebase). - Never hardcode a store code, locale, or currency in any API call. - All 35 calls must be updated -- no partial completion accepted. The contractor must audit all 35 calls, document what each one does, and confirm the mapping before making any change. A list must be submitted to the project lead for review before coding begins. TECHNICAL REQUIREMENTS ----------------------- - Flutter FVM 3.38.5 DELIVERABLES ------------- 1. Pre-work: List of all 35 API calls with current behaviour and proposed store code mapping -- submitted for review before coding. 2. Language switcher dropdown -- fully working, tested on iOS and Android, matching existing UI design. 3. All 35 API calls updated and verified against each locale. 4. Pull request per task raised against the development branch. 5. Brief notes per PR explaining what changed and how to test.

Social Media Campaign Lead (local election)

Freelance Brief: Social Media Campaign Lead (Highbury) Overview I’m running a focused local campaign in Highbury and looking for a freelance social media lead to turn a strong core message into a high-impact digital campaign. The campaign is focused on education — including local schools, SEND provision, and the pressures facing families — with an emphasis on clear, practical messaging and local credibility. I already have a finished leaflet and clear messaging. The role is to translate that into consistent, engaging, locally targeted content. ⸻ Scope of Work Content Creation & Execution • Turn leaflet messaging into: • Short-form video (Reels/TikTok-style) • Static graphics and simple animations • Communicate education issues in a way that is clear, accessible, and engaging (not jargon-heavy) Campaign Management • Plan and deliver a light content schedule (2–3 weeks initially) • Post and manage across Instagram, X, and Facebook • Maintain message discipline and consistency Growth & Targeting • Focus on reaching a local Highbury audience, particularly parents and residents • Advise on tone, hooks, and what will cut through locally Collaboration • Work alongside a separate contractor handling outdoor/guerrilla activity • Ensure messaging is aligned across digital and physical campaign elements ⸻ What I’m Looking For • Strong instinct for political, community, or issue-based campaigning • Ability to communicate complex issues (e.g. SEND, school funding) simply and clearly • Ability to move quickly and work independently • Good eye for simple, effective design ⸻ Budget & Time • Freelance, hourly rate (please include) • Initial engagement: ~2–4 weeks • Potential to extend ⸻ To Apply Please send: • Examples of relevant work (especially campaigns or issue-based content) • A short note on how you’d approach this brief • Your hourly rate and availability ⸻ Context This is part of a local campaign in Highbury focused on education and engaging residents directly with clear, credible messaging.

Virtual Assistant (Out-of-Hours Customer Support) - Non-UK time

Job Title: Virtual Assistant (Out-of-Hours Customer Support) Location: Remote (Non-UK time zones preferred) Type: Ongoing / Shift-based (PeoplePerHour) --- Overview We are looking for experienced Virtual Assistants to provide out-of-hours customer support for a UK-based business. This role is focused on handling evening and overnight enquiries while our UK team is offline. We are hiring 4–5 individuals to cover a range of shifts and ensure consistent coverage. --- Key Responsibilities Handle incoming customer calls during UK out-of-hours periods Respond to customer enquiries in a professional and timely manner Manage and resolve issues, complaints, and queries effectively Escalate urgent matters where required Maintain clear records of interactions and outcomes --- Requirements Native English speaker (clear, professional communication essential) Proven experience in customer service or support roles Ability to remain calm and composed when dealing with difficult or upset customers Access to **3CX** or the ability to accept forwarded calls to your device Reliable internet connection and suitable working environment for calls Available to work consistent shifts aligned with UK evening/night hours --- Shifts Coverage required across UK evenings and overnight periods Flexible shift allocation (to be agreed) We are building a small team to ensure full coverage --- What We’re Looking For Strong communication skills Problem-solving mindset Professional and dependable Able to work independently without supervision Comfortable handling high-pressure or sensitive situations --- How to Apply Please include: Your location and time zone Your availability (days and times) Details of your customer service experience Confirmation of your ability to handle calls (3CX or call forwarding setup) --- This is a long-term opportunity for the right candidates who can deliver consistent, high-quality support.

Architect / Construction Estimator (UK Residential Projects)

We are RCB Design & Build – a London-based A2Z Principal Contractor delivering extensions, loft conversions, full refurbishments, kitchens and bathrooms. We are looking for a long-term Architect / Estimator hybrid to support our internal team (Estimator, Operations, Director). This is NOT a basic takeoff role. We are looking for someone who understands the full construction and client process. ━━━━━━━━━━━━━━━━━━━━━━━ ROLE OVERVIEW ━━━━━━━━━━━━━━━━━━━━━━━ You will be involved in: – Reviewing architectural & structural drawings – Creating clear Scope of Works (pre-estimate stage) – Producing detailed estimates using UK construction logic – Identifying missing information, risks, and overlaps – Supporting client qualification (early-stage filtering) – Structuring and presenting estimates professionally You are part of the decision process, not just execution. ━━━━━━━━━━━━━━━━━━━━━━━ REQUIRED EXPERIENCE ━━━━━━━━━━━━━━━━━━━━━━━ ✔ UK residential construction experience (essential) ✔ Strong knowledge of: – Extensions – Loft conversions – Refurbishments ✔ Ability to read and interpret: – Architectural drawings – Structural drawings – Tender documents ✔ Understanding of: – Scope building before pricing – Provisional sums – Avoiding duplication in estimates – Realistic construction sequencing ✔ Strong written English (client-facing level) ━━━━━━━━━━━━━━━━━━━━━━━ WHAT WE ARE LOOKING FOR ━━━━━━━━━━━━━━━━━━━━━━━ We are NOT looking for someone who only does takeoffs. We ARE looking for someone who can think like a contractor: → Identify what’s missing before pricing → Challenge unclear drawings → Understand what will affect cost on site → Structure estimates that actually convert ━━━━━━━━━━━━━━━━━━━━━━━ APPLICATION REQUIREMENT (MANDATORY) ━━━━━━━━━━━━━━━━━━━━━━━ To be considered, include: 1. A short example of a similar project 2. Key risks / missing information you identified 3. Sample structure of a scope or estimate 4. How you would explain your estimate to a client Applications without this will not be reviewed. ━━━━━━━━━━━━━━━━━━━━━━━ WORKING STYLE ━━━━━━━━━━━━━━━━━━━━━━━ – Fast turnaround (same / next day where needed) – Ongoing collaboration with our team – Long-term opportunity for the right candidate ━━━━━━━━━━━━━━━━━━━━━━━ FINAL NOTE ━━━━━━━━━━━━━━━━━━━━━━━ We are building a structured, high-level system. If you are looking for one-off freelance tasks, this is not the right role. Start your proposal with: “I read everything. Here is my analysis:”

On-going freelance PR admin

The role is providing admin support in a small, busy PR agency. As well as adhoc admin you will do the following; - creating monthly press cuttings and media coverage reports in powerpoint for clients - compiling client invoices for sample send outs every 3 months - updating the Eviva website from time to time - making travel arrangements and creating itinerary documents for press trips - assisting with sample drops to press - helping with event organisation by sending out mailshots via mailchimp, compiling registration lists, name badges and other event materials - Updating and adding contacts to our press list and trade database which will involve data entry, online research and emailing You will need to have excellent communication skills (including spoken and written English), a personable and professional email and phone manner, a high level of attention to detail, efficiency, accuracy and organisation, a willingness to learn and be able to quickly grasp new activities and work independently, be flexible, reliable and comfortable in a busy environment and be able to turn things around quickly and work to a deadline when required. Experience of working in PR and comms and knowledge of the media would be useful but not essential as this is a junior admin role You will need to have excellent knowledge of Microsoft Office and social media including Instagram and tik tok, and be familiar with mail chimp, word press websites and canva. I am looking for ongoing support so please only get in touch if you are available and looking for ongoing freelance work. The amount of work will vary each week but on average will be about 2 days/week spread over the week.