Social Media Management Projects

Strategic Website Migration, Redesign & SEO Rebuild

Overview PortfolioXD is an established UK executive leadership business providing C-Suite as a Service (C-SaaS™) to ambitious founder-led and investor-backed businesses. Over the past two years we have built our website using GoDaddy Website Builder. Unfortunately, we have now reached the limitations of the platform. Technical SEO issues (including duplicate homepage URLs, limited control over redirects, canonical tags and XML sitemaps) are affecting Google Search Console indexing. Rather than simply recreating the existing website, we are taking this opportunity to build PortfolioXD 2.0 on WordPress using Elementor. This is not a blank-sheet design project. The business, proposition and content already exist. We are looking for someone to migrate, improve and future-proof the site. Objectives The successful freelancer will help us: migrate the existing website from GoDaddy Website Builder to WordPress build the site using Elementor preserve existing SEO wherever possible implement best-practice technical SEO improve user experience and conversion create a platform that can grow over the next 3–5 years Existing Website Current website: https://portfolioxd.com Current platform: GoDaddy Website Builder The current site cannot be exported, therefore content will need to be recreated. Scope The project includes: Website architecture Review the existing structure and recommend improvements. Maintain SEO value by keeping existing URLs wherever practical. Page migration Recreate all key pages including: Home About Services Role pages Sector pages Contact Insights / Blog Landing pages Content will be provided. Blog migration Migrate all existing blog posts. Maintain: titles dates (where possible) featured images categories URLs Images Transfer all images and optimise for performance. Technical SEO This is a critical requirement. The successful freelancer must implement: XML sitemap Canonical URLs 301 redirects Robots.txt Schema markup Open Graph Meta descriptions Page titles Image ALT tags The new site should be fully compatible with: Google Search Console Google Analytics Google indexing Performance Optimise for: Core Web Vitals Page speed Mobile performance CMS We require an easy-to-manage WordPress site using Elementor. We do not want a bespoke theme requiring developers for every future change. PortfolioXD 2.0 This is more than a migration. The business has evolved considerably. The new site should better communicate our market positioning around: C-Suite as a Service™ Fractional Leadership Executive capability on demand Leadership capability rather than recruitment Leadership Gap Reviews Founder support Scale-up support Private Equity Venture Capital Investor-backed businesses We have significant amounts of copy already written. We welcome suggestions for improving structure and conversion. What success looks like At completion we should have: ✔ Modern professional website ✔ Excellent mobile experience ✔ Faster loading ✔ Better SEO ✔ Clean WordPress installation ✔ Easy editing through Elementor ✔ Google Search Console configured correctly ✔ Existing authority preserved ✔ Platform capable of supporting future growth What we will provide Existing website Brand assets Logos Images Existing copy New messaging New positioning Feedback throughout the project Ideal freelancer We're looking for someone with proven experience in: WordPress Elementor Technical SEO Website migrations Google Search Console Core Web Vitals Conversion optimisation Please provide examples of similar projects. Timescale Ideally completed within 3–4 weeks. Proposal Please include: examples of similar migrations estimated timescale fixed price recommendations you would make before starting any questions you have after reviewing the existing site This is an important strategic project for our business, not simply a website redesign. We have spent the last two years refining our proposition, developing thought leadership and building domain authority. We are looking for a long-term partner who can help us migrate those assets onto a platform that gives us complete control over SEO, performance and future growth. The successful freelancer may also become our ongoing WordPress and SEO partner. Please begin your proposal with the words "PortfolioXD 2.0" so I know you've read the brief. Generic AI-generated proposals will be ignored.

opportunity

Bespoke Online Booking System for External Assessors

OVERVIEW We're a care home group with 8 homes. We need a simple, self-service web booking tool for external assessors (DoLS Best Interests Assessors, CHC assessors, FNC reviewers, IMCAs, and others) to book their own visit slots to assess a resident. Currently done manually by phone/email — slow and time consuming. We want this replaced with a lightweight tool. WHO USES IT External assessors (primary users) — book their own slot, no account hassle. Our central Assessments and Contracts team (oversees all 8 homes) — configures settings and sees all bookings. CORE FEATURES Public booking page(s) — one per home or a single page with a home selector. Assessment type selection (DoLS, CHC, FNC Review, DST, IMCA, Best Interests Meeting, "Other" free text) — expandable later. Live availability & direct booking — no manual approval needed for MVP. Configurable minimum notice period per assessment type — e.g. DoLS bookable next day, CHC needs 2 weeks minimum, others TBC. Must be adjustable by our Assessments and Contracts team via a settings screen, not hardcoded. Outlook Calendar integration (Microsoft Graph API) — bookings sync with real per-home calendars and auto-create events. Automatic confirmation/reminder emails to assessor and home contact on booking, change, or cancellation. Microsoft Teams integration — auto-generate a Teams link for remote/hybrid visits. Booking form fields: assessor name/organisation/email/phone; resident's name; resident's DOB or NHS number; assessment type; "will staff time be required?" (Y/N); "will medical records be required?" (Y/N); "has NOK been notified?" (Y/N); free-text notes. Self-service reschedule/cancel via link in confirmation email. Central dashboard for the Assessments and Contracts team — view bookings across all homes, manage notice-period settings. NICE-TO-HAVES (not required for MVP) Per-home blackout dates; CSV/Excel export; SMS reminders. TECHNICAL PREFERENCES Must integrate with Microsoft 365 (Outlook + Teams) via Graph API or equivalent — no third-party calendar system. Freelancer's choice of platform/stack, as long as it integrates well with M365 and is easy for us to maintain (please explain your approach, e.g. Power Apps/Power Automate vs custom web app). Mobile-friendly, since assessors will often book from their phone. DATA PROTECTION Resident DOB/NHS number plus assessment type counts as special category health data under UK GDPR. Please address in your proposal: hosting/encryption (at rest & in transit); who can view resident-identifying records; retention/auto-purge policy; relevant experience with health-adjacent data in a UK/CQC-regulated context. No full medical records/care notes should be stored in the tool. DELIVERABLES Working system live across all 8 homes, link shareable with assessors. Outlook sync + Teams link generation, tested. Short (1-2 page) admin guide for the Assessments and Contracts team. Handover of admin credentials/access. BUDGET & TIMELINE Under £500 (MVP scope). A few weeks. Open to a phased approach — core booking + calendar sync first, nice-to-haves later if budget allows. PLEASE INCLUDE IN YOUR PROPOSAL Proposed tech approach and why it suits Microsoft 365; relevant experience with booking systems/Graph API/Outlook/Teams integrations; rough timeline and milestones; assumptions/questions given the budget.

Especialista de Soporte y Dinamización de Comunidades

Especialista de Soporte y Dinamización de Comunidades — SaaS de Marketing (Remoto) Buscamos una persona que se convierta en la cara visible de Korex frente a nuestros clientes: resolutiva cuando hay un problema, y llena de energía cuando hay que activar a la comunidad. Qué harás Soporte y atención al cliente: · Ser el primer punto de contacto de nuestros clientes por WhatsApp y email. · Resolver consultas de primer nivel: accesos, uso del CRM, estado de campañas, saldos y dudas generales de la plataforma. · Gestionar a diario situaciones de alta tensión con clientes insatisfechos —quejas, reclamos y solicitudes de reembolso—, manteniendo la calma, escuchando con empatía y encaminando cada caso hacia una solución concreta que proteja la relación con el cliente. · Escalar incidencias técnicas al equipo de desarrollo con toda la información necesaria (capturas, pasos para reproducir el problema) y dar seguimiento hasta el cierre. · Comunicar de forma proactiva cuando haya incidencias que afecten a varios clientes. · Hacer seguimiento post-resolución para confirmar que todo quedó funcionando. · Documentar cada caso resuelto en nuestra base de conocimiento interna. · Reportar semanalmente el estado de satisfacción de la cartera de clientes. Dinamización de comunidades: · Entrar a los grupos y comunidades de nuestros clientes con energía y cercanía: saludar, presentarte, generar conversación y que la gente sienta que Korex está presente. · Incentivar la activación de los miembros: dar la bienvenida a los nuevos, celebrar avances y resultados, animar a quienes están inactivos a retomar. · Mantener un contacto directo y humano con los clientes y sus equipos, no solo cuando hay problemas. · Proponer dinámicas sencillas que mantengan viva la comunidad (retos, recordatorios de formaciones, momentos de reconocimiento). · Detectar en los grupos señales de desmotivación o insatisfacción y reportarlas al equipo antes de que escalen. ━━━━━━━━━━━━━━━━━━━━━━ Qué te damos en Korex · Entorno de profesionales: trabajarás codo a codo con un equipo con experiencia en marketing, desarrollo y operaciones, no en un call center masivo. · Formaciones de alto nivel para el área de soporte: capacitación continua en la plataforma, en comunicación con clientes y en gestión de incidencias y situaciones difíciles. · Acompañamiento directo del Director de Operaciones: durante tu incorporación y de forma permanente en tu día a día. No estarás solo frente a los casos complejos. · Bonos por alta tasa de satisfacción de clientes: tu buen trabajo se mide y se premia. · 100% remoto, con flexibilidad dentro de la franja horaria acordada. ━━━━━━━━━━━━━━━━━━━━━━ Requisitos · Don de gentes real: te energiza hablar con personas, generas cercanía rápido y sabes leer el ambiente de un grupo. Este rol es tanto de actitud como de habilidad técnica. · Inteligencia emocional y temple: capacidad demostrada para conversar con clientes molestos sin ponerte a la defensiva, bajar la tensión y convertir una queja en una solución. · Experiencia comprobable en atención al cliente, soporte digital o gestión de comunidades (SaaS, agencias de marketing, plataformas online, grupos de WhatsApp). · Español nativo con excelente redacción en castellano neutro. Escribirás con clientes de España y Latinoamérica a diario. · Tono cálido, profesional y resolutivo. Nada de respuestas robotizadas ni mensajes genéricos de "copiar y pegar". · Psicología en saber cómo atender al cliente de forma excelente, representando a la marca de forma cálida, cercana y profesional. · Proactividad: no esperas a que te escriban, tú inicias la conversación. · Criterio para distinguir qué puedes resolver directamente y qué debes escalar. · Organización y autonomía: trabajarás remoto y necesitamos alguien que documente y haga seguimiento sin que se lo pidan. · Disponibilidad en franja horaria compatible con España y Latinoamérica. Se valorará · Experiencia como community manager o dinamizando comunidades de emprendedores, equipos comerciales o programas de formación online. · Experiencia previa gestionando reclamos, reembolsos o retención de clientes. · Conocimiento de CRMs y de Meta Ads (Facebook/Instagram) a nivel usuario. · Manejo de herramientas de gestión de tickets o tableros tipo Kanban. Condiciones ·Dedicación part-time: aproximadamente 20 horas semanales, con posibilidad de crecer a jornada completa según el crecimiento de la cartera de clientes. · Contratación como freelancer + bonos por satisfacción de clientes. · Incorporación inmediata, con periodo de prueba de 30 días. · Formación inicial sobre nuestra plataforma a cargo del equipo · Se necesita conexión a internet y buen equipo para poder trabajar de forma autónoma.

opportunity

Tidy the server from X-ransom attack

Hello, Our Wordpress website was attacked by x-ransom. We have a backup of the WP and the database dump. We have detected some corrupted files there but it seems that there are still some left that were not detected. It has to be tidy after the attack. It’s an internet shop with uploads files of around 100GB. It’s stored on a private hosting in LV. What is done do far: 1. Update WordPress Version 2. Use z’d updateSecure WP-Admin Login Credentials 3. Set Up Safelist and Blocklist for the Admin Page 4. Use Trusted WordPress Themes 5. Install SSL Certificate 6. Remove Unused WordPress Plugins and Themes 1. Enable Two-Factor Authentication for WP-Admin 2. Back Up WordPress 3. Limit Login Attempts 4. Change the WordPress Login Page URL 5. Log Idle Users Out Automatically 6. Monitor User Activity 7. Check for Malware - found several none-Wordpress specious files and plugins. Deleted them. 1. Disable PHP Error Reporting 3. Turn File Editing Off 4. Restrict Access Using the .htaccess File 5. Change the Default WordPress Database Prefix - not done 6. Disable XML-RPC 7. Hide the WordPress Version 8. Block Hotlinking - not done 9. Manage File Permissions not done After making the list, we received another x-ransome attack. I suspect he has a server level access not only wp level. If you apply, you need to be a server security and a Wordpress specialist. Please, quote for the job.