Freelance Copy Typing Jobs

opportunity

Hotel Partnership Lead List Builder

Hi! I’m looking for a detail-oriented researcher to build a clean, accurate contact list for London boutique hotels (3–5 star) for partnership outreach. Important: This is NOT scraping. I only want publicly available contact details that are clearly listed on official websites or reputable business listings. Scope Build a list of 300 London boutique hotels (3–5★). For each hotel, collect: Hotel name Area / neighborhood Website URL Best public contact method (priority order): Partnerships / Sales / Groups email Reservations / Front desk email If no email: contact form URL Source URL where the email/contact info is shown Notes (optional): “email hidden”, “contact form only”, “group sales available”, etc. Deliverable CSV or Google Sheet with columns: Hotel | Area | Star Rating (if available) | Website | Email | Contact Form | Source URL | Notes Quality rules Every email must have a source link. No guessing, no “info@” if it’s not shown publicly. Deduplicate entries, consistent formatting, and double-check spelling. Bonus (nice to have) Add decision-maker contacts if publicly listed (Sales Manager / Events / Partnerships). Tag hotels by type (boutique, design, luxury, townhouse, etc.). To apply, please include A short note on how you’ll find/verify contacts. 3 sample rows in the exact spreadsheet format. Your estimated timeline and total price for 300 entries. Thanks!

opportunity

Digital Marketing for Letting Agency

We are a letting agency based in London seeking a digital marketing specialist to manage Google Ads and email campaigns. Our main objective is to generate high-quality landlord leads. Scope of work Google Ads - Set up, manage, and optimise Google Search, Display, and Remarketing campaigns. - Conduct keyword research and competitor analysis. - Write and test ad copy to improve CTR and conversions. - Manage budgets, bids, and negative keywords. - Track performance and provide regular reports. Email Marketing (Referral-Based) - Manage email campaigns using referral contacts provided by contractors who already work with landlords. - Build and optimise email sequences within a CRM/email automation tool. - Segment contacts and track engagement (opens, replies, conversions). - Improve deliverability and response rates through testing and optimisation. This is an ongoing project and we will need somebody to work with on a long term basis Budget is starting at £400 per month

Hiring machine learning engineer

Location: Remote Job Type: Contract About the Project: We are looking for a skilled Machine Learning Consultant to join our team on a contract basis. This role is ideal for an expert who can provide strategic guidance and hands-on support for various machine learning projects. Responsibilities: - Consult on the end-to-end ML pipeline, from data preprocessing to model deployment. - Provide clear documentation and presentations on findings and recommendations. - Collaborate with stakeholders to translate business needs into technical requirements. Required Qualifications: - Bachelor's degree in Computer Science, Engineering, Statistics, or a related field. - Minimum of 5 years of experience in a machine learning engineering or consulting role. - Demonstrated expertise with Python, SQL, and major ML frameworks. - Experience with cloud platforms (e.g., AWS SageMaker, Google AI Platform, Azure ML) is a plus. - Excellent verbal and written communication skills.

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Web Designer – WordPress Site Refresh (Brand-Led, No Rebrand)

We are looking for an experienced web designer to refresh an existing WordPress website for Almost Family, a UK-based, non-medical companionship and practical support service for older people. This is not a rebrand and not a full rebuild. The objective is to align the current site to our agreed brand, simplify structure, and add a small number of new pages. ⸻ Website context • Website: www.almostfamily.co.uk • Platform: WordPress • Sector: Non-medical companionship & practical support (not regulated care) • Audiences: • Families arranging support for older relatives • Local professionals (GPs, solicitors, churches, IFAs) ⸻ Scope of work 1. Content-led refresh (implementation, not strategy) • Implement revised copy that we will provide • Ensure consistent tone across all pages • Remove or soften any language that implies regulated or clinical care • No SEO blog strategy required ⸻ 2. Page structure (already agreed) Existing pages to refresh • Home • What We Do • How It Works • Contact New pages to add • For Professionals (hub page) • Support for GP Practices • Support for Solicitors & Probate Professionals • Support for Churches & Pastoral Teams • Support for Independent Financial Advisers (All copy will be supplied or finalised with you.) ⸻ 3. Branding & logo (authoritative – important) We already have a complete Brand Guide, including: • Logo system (horizontal, vertical, mono, whiteout) • Colour palette • Typography • Imagery style This project does not involve a rebrand or logo redesign. Your role is to: • Apply the existing logo correctly and consistently • Align the site’s look and feel to the supplied Brand Guide • Correct any inconsistencies on the current site You should not: • Redesign or reinterpret the logo • Introduce new fonts • Change colours outside the defined palette • Add visual effects, badges, or marketing embellishments The Brand Guide will be provided and should be treated as the single source of truth. ⸻ 4. Design expectations • Calm, uncluttered, professional • Trust-led (not sales-led) • Not a “care agency” look • Restrained use of imagery • Mobile-friendly • Clean navigation ⸻ 5. Technical requirements • WordPress best practice • Minimal, sensible plugins only • Clean handover on completion • No ongoing marketing or SEO retainers ⸻ What we are not looking for • No rebrand • No logo work • No SEO packages • No funnels or conversion gimmicks • No ongoing retainers ⸻ Proposal requirements Please include in your proposal: • A brief explanation of how you would approach this refresh • 1–2 relevant examples of calm, professional service websites • An estimated timeline • Your proposed fee for the project ⸻ Ideal designer • Comfortable working from a clear brief • Sensitive to tone and regulated-adjacent environments • Happy implementing agreed decisions (not reinventing) • Clear communicator ⸻ Screening questions (please answer) 1. What would you not change on the existing site? 2. How would you avoid making this feel like a traditional care agency? 3. Share one example of a calm, trust-based site you’ve worked on.

Data Scientist – Measurement & Causal Inference

We are seeking a Freelance Data Scientist (3+ years experience) with strong expertise in statistical inference and causal analysis to support enterprise measurement frameworks. Time Commitment: ⏱ 2–2.5 hours/day | Monday–Friday (No weekends) Key Requirements: Strong knowledge of hypothesis testing, OLS, GLM, and causal inference Hands-on experience with A/B testing & experimental design Proficiency in Python & SQL (statsmodels, scikit-learn, DoWhy) Experience with Databricks or enterprise cloud environments Ability to work independently and collaborate via GitHub (CI/CD) Type: Freelance

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WordPress + Elementor Front-End Build (Homepage Only)

Title: WordPress + Elementor Front-End Build (Homepage Only) Description: I need a front-end WordPress developer to implement a homepage layout using Hello Elementor. All design decisions are already made. You will be given: A clear READ-ME-FIRST implementation manual Section-by-section build specs Assets (logos, icons, images) Small CSS/JS snippets where required Scope (Homepage only): Header + mobile hamburger overlay Hero section (background image + H1) Decorative divider Brand bio section Category tiles grid Footer (desktop + mobile accordion) Important: This is implementation, not design No redesigning, no guessing, no templates Work is mostly Elementor setup + copy-paste Light CSS/JS only (already provided) Requirements: Strong Elementor experience Comfortable applying CSS classes Can follow written specs exactly Good mobile responsiveness Estimated effort: 6–10 hours Budget: Hourly or fixed (to be agreed) Please share: 2–3 Elementor sites you’ve built Your estimated time for this task Confirmation you can follow specs without redesigning

Email Marketing Specialist (Klaviyo Flows & Template Design)

We are seeking an experienced Email Marketing Specialist with a strong background in Klaviyo to refresh our automated email flows and design engaging new email templates. You’ll play a key role in enhancing our customer journey, boosting retention, and driving sales through creative and data-driven email campaigns. Key Responsibilities - Audit and refresh existing Klaviyo email flows - Design visually appealing and on-brand email templates - Develop new automated flows to improve customer engagement and retention - Write compelling copy that aligns with our brand voice and resonates with our audience Requirements - Proven experience with Klaviyo email marketing (flows, segmentation, template design) - Strong copywriting skills with a focus on engagement and conversion - Creative flair for designing visually impactful emails - Analytical mindset with the ability to interpret data and optimize campaigns - Familiarity with e-commerce brands, preferably in health, beauty, or lifestyle sectors - Excellent communication and project management skills Please provide examples of Klaviyo flows and email templates you’ve created, your approach to optimizing email marketing for e-commerce, and any results you’ve achieved. We’re excited to see how you can help us drive growth!

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Shopify Expert Needed – Finalise & Launch Activewear Store

I’m launching a new premium activewear brand and have already built the Shopify store and installed the theme. The foundations are live — what I need now is an experienced Shopify operator to take it from “mostly done” to “ready to sell”. This is not a full build. It’s a finish, polish, and launch job. I need someone who can work immediately and deliver within 24–48 hours. Scope of Work You will be responsible for: Reviewing the current Shopify store and theme setup Checking mobile & desktop responsiveness Ensuring navigation, collections, and menus are correct Cleaning up the homepage & product page layouts Adding or refining product pages (copy, variants, images, sizing) Ensuring checkout, payments, and shipping settings are correct Setting up basic policies (returns, shipping, privacy) Connecting the domain (if needed) Making sure the store is genuinely ready to take orders I already have: The brand The products The theme A live Shopify store I just need someone who knows how to join the dots properly. Who I’m Looking For You should: Have proven Shopify experience Be able to work fast and independently Understand e-commerce UX & conversion Be comfortable making decisions, not waiting for instructions If you’ve launched stores before, this will be easy. Timeline This needs to be completed in 24–48 hours. Please only apply if you are available immediately. When Applying, Tell Me: How many Shopify stores you’ve launched A link to at least one store you’ve worked on When you can start When you can realistically finish

Logo Refinement and Brand Material Design for Luxury Salon & Spa

Summary I’m hiring an experienced graphic designer to refine an existing logo concept and design brand marketing materials for a luxury salon and spa called Utkal Royal Salon and Spa. This is a refinement and execution project, not a logo-from-scratch or brand strategy assignment. I already have: — Canva logo as a concept reference — AI-generated logo visuals that show the level of detail, finish, and premium look I want Your role is to professionally refine the logo and then apply it across all required brand materials. Scope of Work Logo Refinement Tasks: — Refine existing logo concept (typography, spacing, alignment, detailing) — Final full logo and small/icon logo — Maintain a clean, luxury aesthetic aligned with references Logo Deliverables (Required File Types): Editable source files: — AI / PSD (preferred) or fully editable equivalent Vector files: — AI, SVG, EPS High-resolution exports: — PNG (transparent background) — JPG (white and dark backgrounds) Print-ready version: — PDF (CMYK) — Light and dark background variations Logo Revisions: — 3–4 revision rounds included Brand Material Design Design the following using the finalized logo: — Pamphlet / flyer — Rate card / price list — Visiting card — Social media post templates (1–2 layouts) — Basic in-salon signage or display material Brand Material Deliverables (Required File Types): For each item: Editable source files: — AI / PSD / INDD (if InDesign is used) Print-ready files: — PDF (CMYK, bleed, crop marks where applicable) Digital versions: — PNG and JPG (high-resolution) — Proper margins, bleed, and alignment for professional printing Brand Material Revisions: — 2–3 revision rounds per item Important Notes: — Canva logo is for reference only — AI-generated visuals represent the expected level of detailing — Focus is on refinement, execution, and consistency — Clear, timely feedback will be provided during revisions To Apply, Please Include: — Relevant logo samples — Examples of print or brand materials — Brief note on your workflow and revision process This project may extend to additional design work if the collaboration goes well.

Mailchimp Campaign & Automation GURU (Sequences+Integration)

We are looking for an experienced Mailchimp Campaign & Automation Specialist to help us build and deploy structured outbound campaigns. This role is about systems and execution, not copywriting. All email templates and campaign logic will be provided. The goal is to create repeatable, well-integrated campaigns that push users toward a form-based intake system. ⸻ What You’ll Be Doing • Set up and configure Mailchimp audiences, tags, and segments • Build email sequences and automations using supplied templates • Create and manage multiple campaigns (approx. 4 core campaigns) • Ensure campaigns correctly route users to JotForm links • Help structure basic engagement scoring (opens, clicks, replies, interest) • Advise on best-practice Mailchimp setup for scale (2,000+ contacts) • Work collaboratively with us after setup to refine and improve flows ⸻ Integrations & Flow (Important) You will be working within this system: • Mailchimp → Email Campaigns • Email CTA → JotForm • JotForm → Trello (already configured) • Optional: advise on WhatsApp or follow-up logic (not mandatory) You do not need to manage Trello or forms — just ensure Mailchimp feeds into them cleanly. ⸻ What We’re Looking For • Proven experience with Mailchimp automations & sequences • Comfortable setting up tags, segments, and campaign logic • Understands lead qualification via email engagement • Structured, calm, and systems-focused • Able to explain what you’re doing clearly ⸻ Nice to Have (Not Essential) • Experience with JotForm integrations • Understanding of multi-campaign outbound strategies • Familiarity with WhatsApp follow-up flows ⸻ Project Type • Initial setup project • Ongoing optimisation work likely if successful ⸻ How to Apply Please include: • Brief description of Mailchimp campaigns you’ve built • Whether you’ve worked with automation + sequences • Your availability over the next 2–4 weeks ⸻ Important Note This is not a generic email-sending role. We are building a system, not just sending newsletters.

opportunity

E-commerce website including a search by size option and upload

Woo commerce website with all basic functions for any e-commerce store, I have a website which I have found for reference which I Really like all aspects of including the search by size, the layout, product page layout and home page layout. As a company we sell surplus cases from the military and film industry. The website I have included for reference sells the same products, but new. This is a market we intend on selling in eventually but for now are sticking with the used product sector. The website needs to be built ready to handle new and used stock. For the purpose of building the website, copying some of the products from the reference site would allow us to ensure we have all the relevant attributes and filters. Ideally the new stock will just remain hidden until we launch this side of the business in the future. The home page needs a search function similar to that of the reference website, however with a few more options. Each product should have Internal measurements H X W X L External measurements The customer should be able to search in 1 of three ways, External measurements, Internal measurements Or by item size, meaning if they have an item that is 10cm x 10cm x 10xcm it would show all boxes available that this item would fit in As well as the normal features the site needs- - a contact form with photo upload so that customers can contact us regarding any cases they have for sale. - a page detailing the hire of cases for film and tv work for military set dressing with the relevant SEO for such, - Multi currency Product information -New or used -Brand -Internal Measurments -External Measurments -Wheels yes or no -Weight Colour scheme- black and yellow ( subject to change once logo is completed) References Home page - https://www.waterproof-cases.co.uk Product page - https://www.waterproof-cases.co.uk/product/peli-storm-im2950-case-with-trekpak-special-offer Ideally looking for completion within 7-10 days Still working on logo so any help with this would also be appreciated. All work will be carried out via PPh however once a proposal has been accepted communication will be via whats app for speed, but all transactions through PPH as per PPH T&C I have been let down on this project several times which is now significantly over its deadline. The project must be complete by the first week of February

Small service business website with online booking & payments

I’m launching a small, in-person service business and need a simple, clean website built using Squarespace or Wix (open to either). This is not a large or complex site, but it does need a proper online booking system so clients can book and pay a deposit themselves. I will provide all written copy, pricing, and policies, I mainly need help with structure, setup, and booking functionality. Pages required: Home Services Book (online booking + deposit) About FAQs / Contact Key functionality required Online self-booking calendar Clients can choose between two services Clients can book into my availability Deposit payment at checkout (Stripe?) Automated booking confirmation emails Google Calendar sync Mobile-friendly This is a calm, welcoming brand - not corporate or flashy but the website does need to look clean and professional, whilst incorporating my logo/brand colours. Platform preference: Squarespace or Wix only Please confirm which you recommend and why I need the site built so I can easily update text, images, FAQs, pricing and availability myself once it’s live. Budget: I’m looking for a fixed-price project and would like to keep this within a realistic small-business budget. Please include: Examples of similar service-based websites Confirmation you’ve set up booking systems before Thank you :)

Instagram Outbound DMs VA (Repetitive Work – Not Creative)

We’re hiring a Virtual Assistant for Instagram outbound messaging. This is simple, repetitive work. If you need variety, creativity, or “fun tasks” — this is not for you. Daily workload: * Send **200 outbound messages/day** * Send **400 follow-ups/day** * Follow a **clear script + SOP** * Log basic data (sent, replies, booked calls) What this job is: * Copy → Paste → Personalise → Send * Same task, every day * High attention to detail (need to pick the right lead) * Consistency over intelligence What this job is NOT: * No content creation * No strategy * No talking on calls * No posting Requirements: * Comfortable doing repetitive work for hours * Strong English (reading + writing) * Reliable internet * Can follow instructions EXACTLY * Can hit daily message quotas without excuses * You need to live in USA Bonus (not required): * Prior Instagram DM / outbound experience * Experience with lead tracking or simple CRMs Pay: * Competitive hourly rate * Long-term position if performance is consistent To apply: Send: 1. A short paragraph confirming you understand this is repetitive work, even better, a loom 2. Your previous outbound / DM experience (if any) 3. Your availability (hours per day, and when exactly) If you’re consistent, reliable, and don’t need motivation, you’ll do well here.

I am looking for UK based small business owners

Free 3-Month Virtual Assistant Trial for UK Small Businesses Are you a UK-based small business owner who feels stretched for time and could genuinely use extra support? We’re launching a new Virtual Assistant service and are looking for a small number of businesses to take part in a 3-month free trial. This is a real, hands-on trial — not a demo — where you’ll receive practical help with day-to-day business tasks in exchange for honest feedback. What we can help with Your VA can support you with tasks such as: Graphic Design – social media graphics, flyers, brochures, reels, posters, documents Admin Support – emails, note writing, blog posts, diary management, calls Bookkeeping – maintaining records, preparing accounts for tax submission Research – market, competitor, product or customer research Business & Marketing Planning – growth strategies, financial forecasting, performance analysis And much more, based on what you actually need help with. This trial is perfect if you: Are juggling multiple responsibilities and short on time Have tasks you know need doing but keep getting pushed back Want reliable, flexible support without committing to long-term costs What you’ll receive 3 months of virtual assistant support – completely free Real help with real business tasks A service worth several hundred pounds, at no cost Payment of the project price will be made on successful completion of the trial To take part, you must be willing to: Commit to the full 3-month trial period Delegate genuine tasks that support your business Communicate regularly and provide feedback during the trial Share feedback at the end to help us improve the service If you are interested please get in touch and tell us: A little about your business The types of tasks you’d like help with How a virtual assistant could make your work life easier Spaces are limited, so we’re looking for businesses that are ready to actively use the support.

Youtube script writer for pop culture drama niche

Hey, can you help me with script like https://www.youtube.com/@InternetAnarchist https://www.youtube.com/@IndartOnline https://www.youtube.com/@NeevsOfficial https://www.youtube.com/@Adrox.1 This is the type of script we are looking for. https://www.youtube.com/watch?v=H9hSuOP71Fs Can you please share one or two samples of your such scripts. something around influencer drama, documentary. share as many sample scripts you can share, i will check those and get back to you. Add keyword "hrk studio" at the very top so that we know that you have read the entire job post. here i hv attached some sample script for you to see.lmk abt it. whats your price, turn around time and anything else which is important. if your provided sample scripts wont have video clips and lots of links from where you have take the info from, you wont be entertained. Ideal turnaround time should be 5-7 days. sample scripts: https://docs.google.com/document/d/1G1c_iRgjButs09rQJcNdJpk4nalqkwUP1azu045XkSw/edit?usp=drivesdk https://docs.google.com/document/d/1KhZSVfs2HjdeTnMT3oZVla3Clkeu774UUQee3GITEVM/edit?tab=t.0 https://docs.google.com/document/d/1jYbUv5w3SmLbihrRQKzsJrEohiTkE6EcosVpuCy5m2c/edit?tab=t.0 https://docs.google.com/document/d/10xgWjsIxyqr5TMLwJbYnYuumHKNDSlkH8BVKLcLE8TM/edit?tab=t.0

Junior Design Assistant – Irish Transport Company

Project Summary: I am a Senior Marketing professional for a reputable transport company in Ireland. I am looking for a bright, energetic, and proactive Junior Assistant to help manage our digital presence. I am looking for a solo human being, not an agency. This is a role for someone who is hands-on, eager to learn, and takes initiative. If you have a positive attitude and a basic grasp of design, I will provide the training you need to grow in this role. This is a long-term position starting at 10 hours per week, with a view to scale to full-time as we grow. Key Responsibilities: * Visual Asset Creation: Developing graphics for our transport brand using Canva and basic Photoshop. * Content Drafting: Assisting with creative brainstorming and drafting written copy/captions for the Irish market. * Content Coordination: Helping to organize and schedule a content calendar for our social channels. * AI Workflow: Utilizing ChatGPT and AI tools to streamline administrative and creative tasks. Who You Are: * Personality First: You have a "can-do" attitude and a high level of professional energy. * Proactive: You look for ways to be helpful and take ownership of your tasks. * Great Communicator: Your English is excellent, and you are comfortable with occasional video check-ins (camera on). * Technical Basics: You own a laptop and have a working knowledge of Photoshop/design principles. How to Apply: * Confirm Status: Explicitly state that you are an individual freelancer and not part of an agency. * Video Introduction: Please include a quick 30-60 second video intro (phone recording). Tell me why you're interested in marketing and what you’re like to work with. I’m hiring for attitude and energy as much as skill! * Availability: Confirm you can commit to 10 hours per week and are comfortable working on Dublin (GMT) time.

Social media creation/posting x2 accounts for HR Consultancy

Hi Hi!! I have unfortunately had two bad experiences with trust and money being taken/services not delivered in the last three years from social media freelancers; so I am understandably wary and hoping that I can find someone to assist with my urgent social media needs. I need time back to focus on the business, specifically someone to take on my social media accounts on LinkedIn and Instagram. I have a niche, a strong personal brand and message. I run an HR consultancy, so knowing the challenges this possesses [selling a service not a product, and the antiquated view of HR], is going to be vital in me finding the right fit. Brainstorming potential [non-exhaustive] needs below: - Creation of posts, carousels and basic videos [I will record the videos] - Posting with appropriate knowledge of times, days and the best way to increase engagement. - Understanding the types of post, which platform and what is trending [incl. hashtags, best type of media on which day/time etc and any new ideas you think would work]. - Editing videos I already have from speaking gigs and podcasts etc to re use. - Cleverness with re-using media / finding fun ways to post and using media I already have [1000s of small to large video clips and imagery]. - I have a spreadsheet with ideas, post themes etc, however I am not a marketing specialist so would need the individual to understand buyers psychology, how to get my posts interacted with, what works/what doesn't. - Ultimate goal of lead gen via DMs / comments on posts and a strong sales pipeline built for 2026. - I am not focussed on likes and followers, however I do appreciate that the bigger the followers, the more my business is seen. - Bonus if you can do email marketing too [one per month]. - Must haves: Great written English, vocabulary, grammar and spelling. We can share a google drive, I am happy to also have my phone photo album for us by both of us for an easy way to share media. I have a lot of media already but no time to work on editing, hashtags and posting blah blah I am VERY open to ideas, taking direction if there is a video you think may work etc., photos you need me to take for a post. I work best being told what you need from me and by when. I am an owner with a sense of humour, and is needed [especially in HR], it can be good when mixed with knowledge-sharing posts and other themes [you would know what works best and when]. I'd like someone to take control who I can trust to log into my socials, create, post and the potential to monitor and even respond like me should the trust and relationship build that way in the future. A monthly retainer where we agree what is required etc is what I need and would like. This could be a long-term arrangement, so getting the right person is key. Trust. Communication and Honesty is my go-to with hiring freelancers. Especially those putting my business out into the world. This includes great written English, vocab and spelling. An agreement with confidentiality is required to be signed by both parties to ensure we are both protected. My budget is between £20-£35 per hour, but all dependant on the person/offering/relationship. Being able to work together is key. I am very busy and ADHD, so need reminding and telling. Thank you for reading! Kate Founder Elysian

Professional AI Project Video Creator for UK Businesses

I need a professional AI-based project video creator who can make high-quality, engaging, and modern videos using AI tools. The videos should look premium, creative, and suitable for UK brands. Work Requirements: AI video creation (Pictory, Kaiber, Runway, Synthesia, etc.) Add client images / clips Add subtitles and voiceover (AI voice acceptable) Smooth transitions & animations 1080p or 4K export Fast delivery Video Types Needed: Business promo videos Shopify / eCommerce ads TikTok & Instagram reels Product explainer videos UK business project videos Deliverables: 1 Final video Editable source file (optional) 100% copyright-free content Skills Required: AI Video Editing Video Ads Creation Motion Graphics English Voiceover (AI) Budget: I am open to offers.

B2B Public Sector Content Writer

I'm seeking an experienced content writer to support the development and refinement of our written communications. This is not a consumer marketing role. You'll work to translate subject matter expertise and translate complex, evidence led material into clear, credible, and accessible content for senior decision makers across the education and wider public sector. You'll be responsible for producing and refining content including: Website copy, case studies, impact narratives, one pagers, brochures, thought leadership, insight pieces, editing, restructuring and clarifying new and existing technical material. Ensuring consistency of tone, language and positioning across outputs. All content must remain accurate, compliant and evidence based whilst being clear and engaging and for non technical audiences. Please provide examples of B2B content within: Education Public sector Professional services or similarly regulated enivornments. Strong ability to translate: Technical, legal and policy led material into clear, structured narratives. Confidence working with: case studies, metrics and impact data, ROI, savings, sustainability. Experience writing for senior audiences such as: CFOs, CEOs, Audit and Risk. Please provide 2 or 3 relevant writing samples. How you approach writing content that must balance compliance, credibility, and commercial impact. Your availability and preferred rate structure.

Part-time customer service and general admin

This role is focused on accuracy, consistency, and follow-through. It is not a sales role and not a creative role. It is for someone who enjoys structure, clear processes, and doing things properly every time. If you get bored easily, dislike repetition, or prefer to “do things your own way,” this role is not suitable. ⸻ What you’ll be responsible for You will be the front line of customer support and backend admin operations, including: • Managing customer enquiries via Gorgias (email and tickets) • Responding to customers using approved macros and brand tone • Processing returns, exchanges, replacements, and refunds • Managing the returns system end-to-end • Updating and managing orders inside Shopify • Creating replacement orders and handling order adjustments • Data entry and record updates • Tagging, categorising, and documenting issues correctly • Escalating issues appropriately when needed • Following customer service and admin SOPs exactly Accuracy, clarity, and consistency are critical in this role. ⸻ This role is ideal for someone who: • Communicates clearly, calmly, and professionally • Enjoys repetitive, process-driven work • Is highly detail-oriented and organised • Follows instructions and SOPs exactly • Works steadily and reliably without rushing • Can work independently once trained • Takes pride in doing things properly ⸻ This role is NOT suitable if you: • Get bored easily • Dislike repetitive tasks • Rush and fix mistakes later • Need constant supervision or reassurance • Like to improvise instead of following process • Struggle with accuracy or follow-through ⸻ Our standards (important) • Accuracy comes first • No guessing — ever • Follow processes exactly • Escalate rather than assume • Clear, respectful communication matters • One task at a time, done properly ⸻ Tools you’ll work with • Gorgias (customer service platform) • Shopify (orders, customers, admin) • Returns management systems • Google Workspace (Docs, Sheets, Gmail) Experience with these tools is helpful but not required if you are highly process-driven and willing to learn. ⸻ How to apply Please include: 1. A short paragraph explaining why this type of structured, repetitive work suits you 2. Your availability 3. Any experience you have with customer service platforms (if applicable) Applications that do not follow these instructions will not be considered.