Freelance Short Story Writing Jobs

opportunity

Local SEO & Content Pages for Framer website

I run a private home-visit physiotherapy practice serving North West and Central London. I have an existing Framer website with strong visual design but no SEO structure — no location pages, no condition pages, and no local keyword targeting. What I need built: Condition pages (3): • Stroke physiotherapy at home • Post-operative / orthopaedic rehabilitation at home • Geriatric physiotherapy & falls prevention Location pages (3): • Hampstead • St John's Wood • Notting Hill Scope of work: • Keyword research for each page • Copywriting (I'll supply clinical content via voice notes — you write it up) • Page build in Framer, matching existing brand and design • On-page SEO: title tags, meta descriptions, H1/H2/H3 structure • Internal linking between condition and location pages • Breadcrumb navigation • FAQ sections with FAQ schema • LocalBusiness schema markup • Google Search Console setup and sitemap submission • Homepage optimisation for local keywords Important: This is a healthcare business. I'm HCPC-registered and will review and approve all clinical content before publication. Drafts come to me for sign-off. Accuracy is non-negotiable. What I'm looking for: • Demonstrable local SEO results — please share a local service business you've worked on and the search terms it ranks for, so I can verify it on Google • Framer experience essential • Fixed-price project quote, not a monthly retainer Process: I'd like the first page delivered and approved before the remaining five are built. Timeline: 3 weeks from start. Please include in your application: your quote, your timeline, and one verifiable example.

AI animator to bring storyboards to life for an animated series

I am making an animated web series and I need someone to turn finished storyboard frames into moving shots using AI video tools. THE WORK Every scene is storyboarded shot for shot and the imagery is already final. You take those stills and the recorded dialogue, animate each shot with tools like Veo 3 or Grok, tidy the lip sync against the audio as far as the tools allow, and flag any line where the performance will not hold up so I can get it redubbed. You send the scene back to me as a draft. HOW WE WORK Everything lives in Dropbox. You pull the scene folder and drop your renders back in the same place. I cut in Premiere Pro and the rest of the Adobe suite, so I want clean MP4s per shot or per scene at the frame rate and resolution in the folder, with no titles or effects burnt in. THE SCALE The series runs to six or seven hours of finished content, so this is months of work and thousands of pounds over the run. It is an independent production on a tight budget and I am not going to pretend otherwise. What comes with it is a proper credit, a steady body of work and a show that is genuinely creative rather than corporate filler. THE MONEY The hourly rate on this post is a placeholder. In practice we agree a fixed budget for each piece of work once we are talking, so you always know what you are being paid for a batch before you start it. HOW IT GOES 1. A video call, so we can talk it through properly. 2. A short test: an MP4 with still frames in it, which you send back with those frames animated. 3. If that lands, we agree a price for a batch of scenes and get going. WHEN YOU APPLY, TELL ME AI animation you have done from someone else's stills, ideally with dialogue. Which tools you pay for and can use right now. How long one finished minute takes you, and your rate. How you keep a character and a look consistent across shots. I am not looking for showreel flash. I am looking for someone who can hit the board, stay consistent and turn work around steadily.

Part-Time Canada Business Representative

We are looking for a part-time representative in Canada to help us develop local business and find new clients. Location: Ontario, Quebec, British Columbia, Alberta, or Manitoba Hours: ~20 hours/week Rate: CAD $15–$20/hour Main Responsibilities • Meet with clients and potential customers on behalf of our company. • Represent our company when our C-level executives are abroad. • Find new clients and business opportunities in your local area. • Build and maintain client relationships. • Help bring new projects to the company. • Support our social media marketing. Required Skills • Good communication and interpersonal skills. • Customer relationship management. • Client acquisition / sales. • Business development. • Professional and confident when meeting clients. Bonus: Experience with social media marketing, digital marketing, or lead generation. Who We’re Looking For Someone who is professional, outgoing, reliable, and comfortable talking with businesses and clients. Previous experience in sales, business development, customer service, or marketing is a plus. If you’re interested, please send us your CV/profile and a short introduction about your client acquisition or business development experience.

Experienced UK B2B Appointment Setter / SDR – Business Energy

InEnergy Ltd is a UK business energy consultancy looking for an experienced B2B Appointment Setter / SDR to generate qualified appointments with UK business decision-makers. This is a consultative outbound role. We are looking for someone who can speak confidently with business owners, directors and finance teams, identify genuine electricity or gas opportunities, understand basic renewal timing and book worthwhile appointments. Our Managing Director will handle the detailed consultation, proposal, negotiation and close. Experience required Previous UK B2B cold-calling experience is essential. Business energy or utilities experience would be an advantage, but we will also consider strong candidates from telecoms, finance, insurance or other consultative B2B sectors. You should be confident with: cold calling and gatekeepers; reaching decision-makers; qualifying genuine opportunities; asking sensible questions around suppliers and renewal dates; booking quality appointments; keeping clear notes and follow-up actions. We are interested in quality, not simply call volume. Working pattern Initial 4-week engagement: around 6 hours per week; preferably Tuesday, Wednesday and Thursday; approximately 2 hours per day; £20+ per hour depending on experience. There is potential for increased hours and an ongoing relationship if the campaign performs well. Calls will be made through an InEnergy-controlled calling system and may be recorded for quality, training and compliance purposes. InEnergy will provide prospect data and systems. To apply Please briefly tell us: your UK B2B appointment-setting experience; sectors you have worked in; any energy/utilities experience; examples of results achieved; your hourly rate and availability; whether you are comfortable using a company-controlled recorded calling system. A short voice sample or example call recording would also be helpful. We are looking for someone who can represent InEnergy professionally and consistently create genuine sales opportunities, not just diary bookings.

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Ghana - Future of Finance and Banking

We are seeking an experienced researcher or research team to undertake a comprehensive, forward-looking study on the future of finance and banking in Ghana over the next 5–10 years. The research should explore how digital transformation, fintech, mobile money, artificial intelligence, open banking, financial inclusion, changing consumer behaviour, cybersecurity, regulation, and emerging financial products are likely to reshape Ghana’s financial ecosystem. Key research questions should include: What will banking look like in Ghana in 2030–2035? Which technologies and business models are likely to have the greatest impact? How will traditional banks, fintechs, mobile-money providers, and other financial institutions evolve and compete? What opportunities exist for new entrants and investors? What regulatory, economic, technological, and social risks could affect the sector? The research should combine desk research, industry data, expert interviews and/or stakeholder consultations, where appropriate, and provide evidence-based forecasts, key trends, market opportunities, risks, and strategic recommendations. Expected deliverables include a detailed research report, executive summary, supporting data/sources, key findings and recommendations, and a presentation of the findings. The ideal researcher should have demonstrated experience in financial services, banking, fintech, economics, business strategy, or market research, strong knowledge of the Ghanaian financial sector, excellent analytical and report-writing skills, and experience conducting primary and secondary research. Applicants should provide examples of relevant previous work, their proposed methodology, estimated timeline, and fee.

Growth Partner: Sales & Marketing

FatFish Digital is a London AI and digital engineering consultancy. We build and govern software for healthcare, wellbeing and other high-trust organisations, and we've been shipping platforms into the NHS and regulated sectors for over a decade. We've just launched two productised offers alongside the consultancy: the Digital Readiness Audit and Keel, a monthly AI governance briefing. We know how to build. We want someone who wants to own how it sells. WHAT YOU'LL GROW The consultancy pipeline. Our buyers are digital health vendors and healthcare organisations who need AI and platforms built properly. The outbound engine, CRM and prospect lists exist. Your job is to work them, book meetings and get us into rooms. The Digital Readiness Audit. A low-friction front door for organisations not ready for a big engagement. You'll turn it into a channel: landing page, content, partner distribution, follow-up sequences, conversion to paid work. Keel. A subscription product that tells governance leaders what changed in AI regulation and what to do about it. This is the growth-hacking brief: find the channels, test the messaging, build the subscriber base. WHAT YOU'LL ACTUALLY DO Run outbound sequences and LinkedIn campaigns aimed at a tight ICP we'll hand you on day one Write content and case studies that get read by NHS and healthtech decision-makers Work our network of health innovation hubs and accelerators for referrals and introductions Own HubSpot: pipeline hygiene, sequences, reporting Test, measure, kill what doesn't work, double down on what does Sit in on sales calls with the founders, then start running your own WHO WE'RE LOOKING FOR You've grown something before. A side project, a community, a newsletter, a sales number. Show us. You write clearly and can talk to a clinical director without waffling You understand B2B sales cycles and don't panic when a deal takes three months You're curious about AI, healthcare and how regulated organisations actually buy You'd rather have a real stake in a small company than a title in a large one Freelance or building a portfolio of clients. This is a contract for services, not employment. 1 to 2 days a week, remote with time in London when it's useful. HOW TO APPLY No CV. Send us one thing you've grown and how you did it, plus 200 words on how you'd get the first 50 Keel subscribers.

Unreal Engine 3D Artist — Modelling & Animation

We’re looking for an experienced Unreal Engine 3D Artist to help with 3D modelling, animation, and asset preparation for an upcoming project. You’ll be responsible for creating and preparing high-quality 3D assets that can be imported and used effectively in Unreal Engine. We’re looking for someone who understands both the creative and technical sides of 3D production. Responsibilities Create and optimise 3D models and assets for Unreal Engine Create and/or edit character and object animations Prepare models, materials, textures, and animations for Unreal Engine Import and configure assets inside Unreal Engine Set up materials, lighting, and basic scene elements where required Optimise assets for real-time performance Troubleshoot issues with models, animations, materials, and Unreal imports Work from existing references, concepts, or project requirements Collaborate with the development team to ensure assets meet technical requirements Requirements Strong experience with Unreal Engine Solid 3D modelling experience using tools such as Blender, Maya, 3ds Max, or similar Experience creating and working with 3D animations Good understanding of Unreal Engine asset pipelines Experience with materials, textures, UVs, rigging, and animation Understanding of real-time 3D optimisation Ability to work independently and meet agreed deadlines Strong attention to detail Nice to Have Experience with MetaHuman Experience with Unreal Engine Blueprints Experience with character rigging and skeletal meshes Experience with Niagara or other Unreal visual effects Experience preparing assets for VR/AR or interactive applications Experience working with FBX, GLTF/GLB, or other common 3D formats Project Details This is initially a freelance/contract project, with the possibility of additional work depending on the quality of the work and project requirements. When applying, please include: A short introduction about your Unreal Engine experience Examples of relevant 3D modelling and animation work Your experience with Unreal Engine asset pipelines Your availability Your hourly rate or project-based pricing We’re looking for someone who can take 3D assets from modelling/animation through to a clean, working implementation in Unreal Engine.

Developer Wanted – UK Adult Social Care Management Platform

I’m looking for a developer to help build a web-based management platform for Registered Managers and owners of adult social care services in the UK. I have over 20 years' experience running a care business, so the concept, industry knowledge and management processes will come from me. I’m looking for someone who can turn those ideas into a simple, intuitive and commercially viable product. ### The concept This isn't intended to be another cold compliance system full of forms, warnings and dashboards. The aim is to create an intelligent **management companion** that helps a care manager run their service, stay on top of their responsibilities and become a better manager. The platform will include: * A personalised home screen showing what genuinely needs the manager's attention. * A short daily wellbeing check-in so the system considers the manager's capacity as well as their workload. * Personal to-do lists alongside automatically generated daily, weekly, monthly and annual management tasks. * Staff, recruitment, service-user and operational oversight. * CQC compliance, quality assurance, audits and improvement actions. * Policies, procedures and organisational documents. * Simple financial and business-performance oversight. * Relevant CQC, Skills for Care and wider UK care-sector updates. * An AI assistant where managers can ask questions about CQC, policies, staff issues, difficult conversations, incidents, management decisions and their own service. * AI-supported people-management guidance that encourages fair, compassionate and proportionate management rather than simply quoting policies. * Alerts, reminders and intelligent follow-up of actions. A major principle of the product is that **complexity should sit in the background**. Rather than presenting a manager with dozens of outstanding tasks, statistics and compliance warnings, the software should understand what is happening across their service, identify what genuinely needs attention and help them work through it. The system should feel less like a piece of compliance software and more like having an experienced, supportive management colleague beside you. ### Where I am now The concept is well developed and I have started designing the key screens and user experience. I'm now interested in speaking to developers about the best technical approach for creating an MVP. AI will be an important part of the product, including conversational assistance, using an organisation's own policies/documents as a knowledge source, interpreting management information and potentially bringing in relevant information from trusted external sources. I would initially like to build an MVP, test it with real care managers and then develop the platform further based on feedback. I'm open to recommendations regarding the technology/platform used. If interested, please send: * Examples of relevant software/SaaS products you've built. * Any experience with AI-powered applications. * Your suggested technical approach. * An approximate timeframe for an MVP. * An indicative cost or cost range. I'm particularly interested in finding someone who wants to understand the problem we're trying to solve and contribute ideas, rather than simply being handed a specification and writing code.

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Freelance Influencer Marketing Manager – UK Health Supplements

YXA is looking for an experienced Influencer Marketing Manager to develop and execute influencer campaigns for our upcoming health supplement range targeting the UK market, covering Women’s Health, Fitness/Weight Management and Digestive Health. This is a hands-on campaign management role, not strategy only. The selected freelancer will be responsible for identifying and sourcing suitable UK influencers/creators, direct outreach, rate negotiation, creator shortlisting, briefing, content coordination and approvals, campaign tracking and performance reporting. To apply, please submit a short proposal or presentation showing how you would approach these three product categories in the UK market. Please include: Target audience for each category Recommended influencer mix (UGC, micro/mid-tier creators, health/wellness creators, relevant professional KOLs, etc.) Examples of the types of UK creators you would target Campaign and content strategy Indicative budget and allocation KPIs and expected commercial performance, with assumptions 2–3 relevant campaigns you have personally managed and their results Your project/management fee Please send your proposal/presentation and relevant case studies to purchasing@yxa.com. Please do not submit a generic cover letter. Applications without a relevant proposal/presentation and evidence of previous campaign experience will not be shortlisted.

Manual Reddit community engagement assistant

We are hiring one or two reliable contractors for a narrow, manual Reddit community-engagement role. We supply the exact Reddit thread URL and exact approved response. Your job is to read the conversation and subreddit rules, post the supplied text manually only when it genuinely fits, and return the public comment permalink. You may decline any unsuitable assignment. This role does not include lead research, writing, direct messages, voting, account sharing, automation, duplicate posting, or reposting removed content. Pay and volume: - Initial paid trial: five comments for $5 total. - Ongoing: $1 for each correct comment that remains publicly visible for 72 hours. - Fixed deliverable rate with no hourly guarantee or time tracking. You may decline any assignment before accepting it. - Current team budget is up to $100 per month, targeting 75–100 retained placements across the team. No minimum volume is guaranteed. - Payments will be handled through PeoplePerHour. Requirements: - Personally controlled Reddit account at least one year old with 200+ combined karma and genuine non-promotional history. - No purchased, rented, shared, or farmed accounts. - Fluent written English, reliable communication, and careful rule checking. - Provide direct Reddit profile URLs and current screenshots showing the URL bar, username, age, karma, and recent activity. - Finalists must complete a temporary bio-code ownership check before any paid trial. In your proposal, state how many verified comments you can reliably deliver each month within the $100 team budget. Do not post anything until selected and assigned a task.

Creative Strategist

Position Overview We’re looking for a talented and performance-driven Creative Strategist to develop high-converting ad concepts for fast-growing DTC and eCommerce brands. This is a fully remote role with flexible working hours. You will own the creative strategy behind paid social campaigns—from researching audiences and competitors to developing ad angles, hooks, scripts, briefs, and testing plans. You’ll work closely with Video Editors, Static Designers, and the wider performance marketing team to turn ideas into scroll-stopping creatives that drive measurable results. Position Details Work Setup: Fully Remote (Work from Anywhere) Schedule: Flexible (8 hours/day) Expected Output: 3–5 new creative concepts or briefs per day, depending on campaign needs Salary: Competitive (based on experience and skill level) Performance Bonus: Available for top-performing strategists Responsibilities Research target audiences, customer pain points, competitors, trends, and winning ad formats. Develop creative angles, hooks, messaging frameworks, scripts, and ad concepts for DTC/eCommerce brands. Create clear creative briefs for Video Editors, Static Designers, and UGC creators. Build and maintain a structured creative testing pipeline. Analyze creative performance data and identify opportunities to improve CTR, CPA, ROAS, CVR, and other key metrics. Turn winning concepts into new variations, iterations, and scalable creative systems. Collaborate with editors and designers to ensure creative direction is executed accurately. Stay updated on paid social trends, platform changes, competitor ads, and emerging creative formats. Present ideas clearly and communicate feedback in a constructive, actionable way. Manage multiple brands, campaigns, and deadlines independently. Requirements — Must Have Proven experience as a Creative Strategist, Performance Creative Strategist, Media Buyer with strong creative experience, or similar role. Strong understanding of DTC/eCommerce advertising and paid social platforms, especially Meta and TikTok. Experience developing direct-response ad concepts that are designed to drive conversions. Strong understanding of customer psychology, buyer objections, awareness levels, hooks, offers, and messaging. Ability to interpret creative performance data and use it to improve future concepts. Excellent written communication skills, including ad copy, hooks, scripts, and creative briefs. Highly organized, self-motivated, and able to manage multiple projects at once. Experience collaborating with Video Editors, Designers, UGC creators, or marketing teams. Stable internet connection and a reliable computer. Portfolio or examples of creative briefs, ad concepts, scripts, campaigns, or performance results. Nice to Have Experience working with scaling eCommerce brands. Experience managing creative testing for Meta Ads or TikTok Ads. Familiarity with tools such as Meta Ad Library, TikTok Creative Center, Motion, Foreplay, Notion, ClickUp, Airtable, or similar platforms. Experience writing landing page copy, email copy, or product messaging. Background in copywriting, media buying, growth marketing, or brand strategy. Experience managing or mentoring creative teams. Hiring Process Portfolio / Case Study Evaluation Strategy Interview Paid Creative Test Trial Period (if applicable) One-Month Performance Evaluation Full-Time Offer Important Notes The creative test is mandatory and must be completed using original work only. Candidates may be asked to review a brand, product, competitor landscape, or existing ad account data and create sample ad concepts, hooks, scripts, or creative briefs. Depending on performance, candidates may either move directly to a full-time offer after the creative test or complete a short trial period before final evaluation. Following the one-month evaluation, successful candidates will receive a full-time offer. Engagements that do not meet expectations will conclude at that stage. If you enjoy turning customer insights into high-performing ad ideas and thrive in a fast-paced, performance-driven environment, we’d love to see your work.

Virtual Assistant / Admin Support for UK Property Company

`I run a UK property company focused on tenant-find and property management for HMO portfolios. I’m looking for a reliable virtual assistant / admin freelancer to support the day-to-day operations of the business. Main responsibilities will include: * Keeping HubSpot CRM updated * Updating and maintaining the Master Lead Tracker * Organising Google Drive folders and documents * Managing basic inbox/admin tasks * Preparing proposals and invoices from templates * Supporting client onboarding * Keeping records, follow-ups and notes organised * Following SOPs and checklists accurately * Helping keep the business organised as lead generation and client activity increases You must be confident using Google Drive, Google Sheets and CRM systems. HubSpot experience is preferred. I’m looking for someone reliable, responsive and organised who can follow instructions properly and work independently once the systems are explained. This will start as a short paid trial, with the potential for regular ongoing work if the fit is strong. Please include in your proposal: 1. Your experience with virtual assistant / admin work 2. Any HubSpot or CRM experience 3. Your experience with Google Drive and Google Sheets 4. Your availability 5. Your hourly or weekly rate 6. Whether you can start immediately Please only apply if you are comfortable working remotely and keeping business records organised and up to date.`

AI Video Creator + BentoBox Website Designer Needed - Ongoing

BentoBox Website Designer + AI Video Creator Needed for Cookie Brand I own a late-night cookie business, and I’m looking for someone to update and improve our existing BentoBox website. A major part of this project is creating high-quality AI-generated cookie videos/animations for the website. I want the site to have the same type of visually engaging, craveable feel you see on the Insomnia Cookies website—while maintaining our own Nocturnal Cookies branding and identity. What I Need Update and improve my existing BentoBox website Create AI-generated videos/animations of cookies Create short, professional looping videos suitable for website use Feature cookies breaking apart, chocolate melting, cookies stacking, close-up texture shots, etc. Optimize videos so they look great without slowing down the website Update homepage graphics, banners, specials, and other visual content Make the site feel more modern, polished, and competitive Make sure everything works properly on both desktop and mobile Work within the capabilities and limitations of BentoBox I can provide photos of our actual cookies, including our Chocolate Chunk cookie, to use as references. The AI-generated content needs to look like our products, not generic cookies. VERY IMPORTANT I am specifically looking for someone who has experience with AI video generation AND website design. Please tell me which AI video tools you use (Runway, Kling, Veo, Sora, Adobe Firefly, etc.) and provide examples of AI-generated video work you have personally created. Please also provide examples of websites you have designed or updated. Ongoing Work This can become an ongoing gig. I need to continually update the website with new promotions, seasonal cookies, videos, graphics, and other content. I also want to keep improving the site as competitors such as Insomnia Cookies change and improve their websites. I am a small business, so budget is important, but I am looking for someone reliable who I can continue working with rather than just hiring for one project. When Applying Please include: Examples of AI-generated videos you have created Examples of websites you have worked on Whether you have experience with BentoBox Which AI video tools you use Your price to update the website and create the initial AI cookie videos Your rate for ongoing website updates Please do not send a generic proposal. Start your response with “NOCTURNAL” so I know you read the entire job description.

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Outreach & Social Media Freelancer – Indian Cultural Platform

Hello , Please read before applying — this is a niche role. Generic or obviously AI-generated proposals will not be considered. Speaking Hindi is one of the core skills required for this role. Please rate yourself out of 10 in Hindi. Its a full time role for next six months. We are building Sehyog.world, a new community platform designed to bring Indian communities together through cultural and religious events, temples, community organisations and cultural service providers. We are now looking for an energetic and confident freelancer to join our small team and help us grow the Sehyog community. What you’ll be doing Your main responsibility will be community outreach and registrations. You will proactively contact temples, event organisers, cultural organisations and service providers, explain Sehyog to them, and encourage them to register on the platform. This will involve making phone calls, following up with potential registrations, building relationships and helping people understand how Sehyog can benefit the wider community. You will also help with our social media presence and work closely with our in-house designer to develop ideas for posts, short videos and other content introducing Sehyog. You must: Have a good understanding of Indian culture, Hinduism and major Indian festivals Be proficient and confident communicating in both Hindi and English Be comfortable making regular outbound calls and speaking to new people Be energetic, proactive and genuinely enjoy communicating with people Have a good understanding of social media and be able to contribute creative ideas Be comfortable working closely with a small, hands-on team You will be working as part of a dedicated 4–5 person Sehyog team, rather than working independently on occasional tasks. A significant part of the role is speaking directly with people, introducing Sehyog, following up and helping us build an active community of organisations, event organisers and service providers.

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Management Accountant

I run a UK outsourced finance service for private and mixed NHS/private dental practices. I'm looking for an experienced management accountant to produce monthly management accounts and a dentist-specific KPI pack for my clients, delivered white-label under my brand. This is ongoing work, starting with one or two practices and scaling to around 10 over the next 12 months. What you'll produce each month (per practice) Management accounts from Xero: P&L, balance sheet, cash flow, and budget/prior-period variance commentary. A dental KPI overlay, combining Xero data with practice management software exports (e.g. Dentally, Software of Excellence, R4): Gross production per clinician (dentist vs hygienist) Private vs NHS revenue split and revenue per UDA Case acceptance, chair occupancy, and no-show rate New patients (numbers and source) and recall/retention rate Lab fees as % of private revenue, and materials cost per UDA/patient Staff costs as % of revenue, and NHS pension contribution accruals Revenue and margin by service line (restorative, hygiene, cosmetic, ortho, implants, oral surgery) Automatic variance flagging: any metric moving more than 10% from the practice's own average must be highlighted with a short explanation. Requirements Qualified or part-qualified (ACCA/CIMA/ACA) with a strong management accounts background Confident in Xero; experience with Excel/Google Sheets, Power BI, or Looker Studio reporting is a plus UK accounting knowledge; dental or healthcare experience is a strong advantage Able to build a repeatable template so reports are consistent across practices Willing to sign an NDA and work white-label (no client contact unless agreed) Reliable turnaround: reports delivered within 10 working days of month end To apply, please include Your monthly price per practice for the above, and whether it drops with volume A one-time setup fee if you'd charge one to build the template A sample management accounts pack or KPI dashboard (anonymised) Any dental, healthcare, or multi-site reporting experience How you'd handle pulling non-financial data (UDAs, clinician stats) alongside Xero

Video editing

Video Editor Needed – Ongoing CEO & Founder Interview Content We’re looking for a reliable video editor to help us turn recorded CEO and founder interviews into short-form video content, primarily for LinkedIn. This is not a complex video editing role. We’re looking for someone who can create clean, professional clips quickly and consistently, with the potential for regular ongoing work across multiple clients. What we do We interview CEOs, founders and senior business leaders using a set of pre-agreed questions. The interviews are recorded remotely and typically consist of me asking a question followed by the client giving their answer. We then want to turn the best answers into individual short-form video clips that can be posted on LinkedIn. What we need For each interview: * Review the recording and split it into individual clips based on each question/answer. * Remove unnecessary pauses, mistakes or dead space. * Where I appear asking the question, either: * remove me from the finished video and introduce the question using text/a static branded screen, or * use another simple editing approach that keeps the focus on the CEO/founder. * Add clean, accurate subtitles. * Add the client’s branding/logo where appropriate. * Keep the editing professional and suitable for B2B LinkedIn content. * Export each clip ready for us to upload to LinkedIn. We’re not looking for over-produced TikTok/Reels-style editing with constant animations and effects. The content should feel professional, natural and credible. Ongoing work This first project is for the first client we’ve sold this service to. However, we’re planning to roll this out across multiple clients, so we’re ideally looking for an editor we can work with on an ongoing basis. Once we’ve established the format, each new client should follow broadly the same editing process. When applying Please provide: 1. Examples of similar interview, podcast or talking-head content you’ve edited. 2. Your price for editing one complete interview into individual clips. 3. Approximately how many finished clips that price includes. 4. Your expected turnaround time. 5. Your ongoing price if we were sending you multiple client interviews every month. We’re particularly interested in establishing a simple fixed price per client/interview rather than negotiating every individual video. Please keep your quote straightforward – we’re looking for a long-term editor rather than a one-off project.

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UK B2B Voice of Customer Research – 6 Customer Interviews

We are an established UK importer/wholesaler supplying independent pharmacies, pharmacy groups and larger non-pharmacy retailers. As part of a refresh of our 3-year business strategy, we are looking for an experienced UK-based qualitative/B2B researcher to conduct a small, independent Voice of Customer exercise. We will provide the participants – approximately 6 existing customers/buyers across: independent pharmacy pharmacy groups larger non-pharmacy retailers We require: help refining a short interview guide 6 x approximately 15–20 minute telephone/Teams interviews interviews conducted independently rather than by our own team recordings/transcripts where participants consent concise 2–3 page synthesis identifying recurring themes, disagreements and useful verbatim quotes The research should particularly explore: Why customers choose us rather than alternative suppliers What, if anything, they believe we are unusually good at Where we make their life easier or create better commercial results What they would miss if we disappeared What they would most like us to improve or help them with next This is qualitative research, not sales or telemarketing. We have previous Voice of Customer research from 2017 which can be supplied for background, but we do not want the historic findings to bias the new interviews. Timescale: interviews ideally completed within 5 working days of appointment, with final findings no later than 21 September 2026, as the results will feed into a strategy workshop on 24 September. Please include in your proposal: Relevant B2B qualitative/customer interview experience Examples of similar work Your proposed approach Fixed price Confirmation you can meet the timetable Indicative budget: £300–£500. Quality and relevant interviewing experience are more important than lowest price.

Customer Feedback Review & Insight Summary

Customer comments have been collected from different sources and now need to be turned into a structured internal review. The material may include short comments, detailed observations, complaints, suggestions, questions, and positive feedback, so the first step is to work through the information carefully rather than treating every entry in the same way. Each item should be reviewed for its main subject and placed into an appropriate category. Where several customers are raising the same or a closely related point, those comments should be brought together under a common theme. Similar comments should remain traceable to the original feedback, while unrelated observations should not be forced into the same category simply because they appear similar at first glance. The review should cover both recurring issues and positive patterns. Frequent complaints, repeated suggestions, commonly mentioned service areas, and consistent praise should all be identified. Where a particular point appears only once but provides useful or unusual feedback, it should still be retained rather than discarded. The final review needs to make the information easier to interpret. For each major theme, the summary should explain what customers are saying, indicate whether the feedback is generally positive, negative, or mixed, and include the relevant observations supporting that theme. Where the supplied material allows it, recurring points can also be noted by frequency so the team can distinguish common feedback from isolated comments. The completed work should contain: - The original feedback organised into logical categories - Related comments grouped under clear themes - Repeated issues and suggestions identified - Positive and negative patterns separated where appropriate - Notable individual observations retained - A summary of the main themes and what customers are saying about them - Frequency or volume information where it can be reliably established from the supplied material - A clear structure that allows the team to trace summary points back to the underlying comments Accuracy is important throughout the review. The information should be organised and summarised without changing the meaning of what customers actually said. No new claims should be introduced, and feedback should not be presented as representing a wider customer base than the supplied material supports. There is no customer outreach involved, and no external research is required. All work will be based on the feedback provided for the project. This is a freelance opportunity and not a permanent position.

Real-Time Customer Success Collaboration Assistant

I am looking for an experienced Customer Success professional to support our team in real time during customer onboarding, support calls, and account reviews. Our business provides a SaaS platform for small and mid-sized companies. We need someone who can join customer calls, help answer product and process questions, take clear notes, and make sure each customer receives timely follow-up. Key responsibilities: - Join customer onboarding and support meetings when needed - Help guide customers through product setup and best practices - Record action items, customer concerns, and feature requests - Send follow-up emails and keep customer records updated - Identify customers who may need extra support or training - Work with our product and support teams to resolve customer issues - Help create simple customer guides, FAQs, and onboarding materials - Provide a short weekly report on customer feedback, risks, and progress Requirements: - Experience in Customer Success, Account Management, or SaaS Support - Strong spoken and written English - Comfortable speaking with customers on Zoom, Google Meet, or Teams - Experience with CRM tools such as HubSpot, Salesforce, or Zoho - Organized, responsive, and able to work during agreed business hours Please share your relevant experience, availability, hourly rate, and an example of how you helped improve a customer’s experience.

opportunity

Zendesk Help Centre & AI Agent Setup

VenoScorp is a UK-based gaming computer manufacturer and retailer (veno-scorp.co.uk), an Asus partner, selling direct to customers across the UK. We use Zendesk for customer support and want to turn years of ticket history into a proper self-serve help centre, then layer an AI agent on top to cut down repetitive tickets for both customers and staff. The problem We have thousands of historic Zendesk tickets and no real knowledge base. Every recurring question (order status, warranty, RMA/returns, build specs, shipping, troubleshooting) currently gets answered from scratch by an agent instead of being deflected by self-serve content or a bot. We want that fixed. Scope of work Phase 1 — Ticket audit & Help Centre build Review our Zendesk ticket history (thousands of tickets) and identify the most common customer and internal questions, complaints, and issues. Group these into clear categories (e.g. orders & shipping, warranty & RMA, technical support/troubleshooting, product & build specs, payments & returns, account issues). Write and structure a proper Zendesk Guide help centre from scratch: sections, categories, and articles in clear, UK-English, customer-friendly language. Cover both customer-facing content and, if useful, an internal-only section for staff (macros/process docs, common resolutions). Recommend whether any content should also live outside Zendesk (e.g. an FAQ page on veno-scorp.co.uk) and set that up if agreed. Phase 2 — Zendesk AI Agent Configure a Zendesk AI Agent (using Zendesk's native AI Agents / Answer Bot tools, or an approved alternative) that: Answers common customer questions automatically using the new help centre content. Helps internal staff quickly find answers/processes for handling tickets. Escalates/hands off to a human agent when it can't resolve something. Set up the triggers, intents, and article linking needed to make this actually deflect tickets, not just sit unused. Provide brief training/handover so our team can maintain and update it going forward. Deliverables A live, organised Zendesk Help Centre covering the top recurring ticket categories. A configured, working Zendesk AI Agent connected to that content. A short written summary of the ticket themes found and what was prioritised. Basic handover notes/documentation so we can update content ourselves after handover. Requirements Proven experience with Zendesk admin, Zendesk Guide (help centre), and Zendesk AI Agents/Answer Bot — please share examples or a portfolio. Strong written English; comfortable turning messy support tickets into clear help articles. Able to work independently, review large volumes of tickets efficiently, and prioritise the highest-impact content first rather than trying to cover everything. Bonus: experience in e-commerce, electronics/PC hardware, or gaming retail support. What to include in your proposal Relevant Zendesk help centre and/or AI agent projects you've delivered (links/screenshots welcome). Your proposed approach for triaging thousands of tickets quickly (tools, process, or scripts you'd use). A realistic timeline against the two phases above, and your fixed price for the full scope. Access We'll grant Zendesk admin/agent access to the successful freelancer for the duration of the project. NDA available on request given this involves customer data.