Administration Assistance Projects

Visme presentation video

I’m looking for a freelancer to turn my completed Visme presentation into a short 5–7 minute presentation video. The slides and content are already prepared. I need help with professional video formatting, smooth transitions, timing, light animations, and making the presentation flow naturally as a cohesive video. The finished video should look clean, professional, and suitable for an academic presentation.

Internal Training Notes Index for Customer Support Work

When someone new starts helping me with customer support, they need to understand my way of handling messages, my templates, my tags, and my internal rules. Right now, all that information is scattered across different documents and chats, with no clear order. I want a simple index that shows where each training topic lives and how it fits together. This is a one‑off setup job with a small, fixed deliverable. You will receive: My existing training materials (notes, docs, chat exports, template links, workflow descriptions – roughly 10–20 files or sections). A short note from me describing the main topics a new helper needs to learn (for example: inbox triage, tagging system, templates, escalation rules, response‑time targets). Your work will include: Reviewing all the materials I provide and grouping them into logical training topics (for example: “Getting Started”, “Inbox Triage”, “Tags & Labels”, “Templates & Macros”, “Escalation Rules”, “Weekly Review”). Creating a simple index (Google Doc or Sheet) with: Topic name Short description of what’s covered Link or reference to the source file/section Suggested order for learning (1, 2, 3, etc.) Ensuring the index is easy to scan so a new helper can see at a glance what they need to learn and where to find it. Adding brief instructions (half a page max) on how to use the index during onboarding. Delivering: One final training notes index file (Google Doc or Google Sheet). A short instruction note (can be on the first page of the same file). This index is only for my internal use when onboarding someone to help with customer support. It will not be shown to customers or posted on any website or external platform. If you have experience creating training indexes, onboarding docs, or similar internal resources for customer service or virtual assistant work, please send a message with: A brief description of any similar onboarding or training documentation you’ve built. How you keep training materials clear and easy to follow for someone new.

Remote Outreach & Partnership Assistants

We are a growing digital platform operating within the health, fitness and lifestyle sector, and we are looking for 3 reliable freelancers to support our outreach and partnership growth. The role will involve researching suitable businesses and individuals, making first contact, following up, keeping records updated, and helping move potential partners through an onboarding process. We have clear systems, templates and processes already in place, so we are looking for people who can follow a structure while also communicating naturally. Typical tasks - Research potential partners - Find relevant contact information - Instagram and email outreach - Follow up previous conversations - Answer straightforward enquiries - Collect basic business information and assets - Update our CRM - Keep leads moving through the pipeline - Provide a short weekly activity report There will be three slightly different areas of outreach, and successful applicants will be assigned to the area that best suits their experience. Ideal experience We'd like to hear from people with experience in: - Lead generation - Business development - Outreach - Appointment setting - Social media outreach - Influencer/creator outreach - CRM management Experience in health, fitness, food, ecommerce or wellness would be useful but isn't essential. What we're looking for: You should be organised, proactive and comfortable working independently. We are not looking for someone to simply send mass copy-and-paste messages. We want someone who can research a prospect, communicate professionally and build genuine conversations. Hours Initially, this will be a paid trial project, with the opportunity for ongoing work for the right people. Please include: - A short introduction - Relevant experience - Examples of similar outreach work - Hours available each week - Your timezone - Which area you are strongest in: business outreach, community outreach or creator outreach Please start your application with: “Partnership Growth”

One‑Time Cleanup: Index for My Existing Canned Responses

I already have many canned responses saved for common customer questions (billing, account, product, returns, technical, etc.), but they are scattered across email drafts, documents, and chat snippets with no clear order. When I need a specific response, I waste time searching through multiple files. I want a simple index that tells me exactly where each canned response is and what question it answers. This is a one‑time organization task with a fixed deliverable. You will receive: My existing canned responses (email drafts, copied chat replies, documents – roughly 30–50 items). A short list from me of the main question categories I deal with (about 6–8 types: billing, account access, product questions, returns/refunds, technical issues, general inquiries). Your work will include: Going through each canned response I provide and identifying: The main question it answers. The category it belongs to (billing, account, product, etc.). Creating a simple index (Google Sheet or table in a Google Doc) with columns for: Category Question (short, clear title, e.g., “How do I reset my password?”) Location (e.g., “Email Drafts – Billing”, “Doc: Templates_v2”, “Chat Snippets – Account”) Notes (e.g., “preferred version”, “use for chat only”, “needs update”). Ensuring each canned response appears once in the index, with a consistent naming style for questions and categories. Delivering one final file (Google Sheet or Google Doc) containing the complete index. This index is only for my internal use to find my existing canned responses faster. It will not be shown to customers or posted on any website or external platform. If you have experience organizing support resources, indexing documents, or working as a virtual assistant in a customer service environment, please send a message with: A brief description of any similar indexing or organization work you’ve done. How you keep indexes simple and quick to use in daily support work.

Organizing My Customer Response Templates for Faster Replies

Replying to common customer questions takes too long because my existing response templates are scattered and inconsistent. I have many past replies saved across email drafts, documents, and chat snippets, but there is no clear system: similar questions have multiple versions, some templates are outdated, and I waste time searching for the right one or rewriting from scratch. I need someone to collect all these existing templates and past responses, then organize them into a clean, easy‑to‑use internal template library. You will receive: A set of my current response templates and past replies (email drafts, copied chat responses, documents). A short list from me of the main question categories I deal with (for example: billing, account access, product usage, returns/refunds, technical issues). Any notes I have about which templates I prefer or use most often. Your tasks will be: Go through all the templates and past responses I provide and identify the core question each one addresses. Group them by category and sub‑topic (for example: “Billing – Payment failed”, “Account – Password reset”, “Product – Feature X how‑to”). For each distinct question, create a single, standardized template entry that includes: A clear, consistent question title (e.g., “How do I reset my password?”). A cleaned‑up response text with placeholders where needed (for example: [Customer Name], [Order ID], [Date]). Notes on when to use this template and any common variations (short chat version vs. longer email version). Remove duplicate or near‑duplicate templates, keeping the best version and discarding outdated ones. Ensure tone, formatting, and structure are consistent across all templates (greeting style, sign‑off, how steps are listed, level of detail). Organize the library so it’s easy to search, either as a structured document with clear headings or as a simple table/spreadsheet with columns for Category, Question, and Template. Deliver the final template library as one file (Google Doc, Word file, or Google Sheet), plus a simple index showing all categories and questions covered. With this library, I should be able to: Find a relevant template quickly when a common question comes in. See which category a question belongs to without scrolling through many files. Use consistent, pre‑approved wording instead of rewriting responses every time. This template library is only for my own internal use to speed up and standardize my replies. It will not be posted publicly, shared directly with customers as a “help center”, or used on any external platform. If you have experience organizing support templates, FAQs, or similar customer service resources, please send a message that includes: A brief description of any similar template or knowledge‑base organization work you’ve done. How you usually group questions and standardize wording when building an internal template set.

Mapping My Customer Support Workflow into a Clear Process

I handle different types of customer requests (for example: billing issues, account problems, product questions, returns/refunds, technical support), and over time I’ve developed my own way of deciding how to process each type. Right now, this workflow exists only as scattered notes and mental habits: I know what I do, but it’s not written down in a clear, step‑by‑step way. This makes it difficult to delegate parts of the work or to ensure requests are handled consistently when someone else helps me. I need someone to take my existing notes and explanations about how I handle these requests and turn them into a clear, written support workflow that I can use internally. You will receive: Any existing notes I have about how I deal with different request types (documents, bullet points, or rough diagrams). A short recorded or written overview from me where I describe, in my own words, how I currently handle each main request type from start to finish. A list of the main request categories I work with (for example: billing, account access, product usage, returns/refunds, technical issues). Your work will include: Reviewing all the materials I provide and identifying the key steps I follow for each request type. For each request category, mapping out the full flow from “request received” to “request resolved”, including: How the request is initially recognized and categorized. What information needs to be checked or collected first. The decision points (for example: when to escalate, when to ask for more details, when to offer a refund vs. a replacement). The final actions taken (response sent, ticket marked as resolved, internal notes updated, etc.). Writing a clear, step‑by‑step description for each request type, using consistent headings and a logical order (for example: “Step 1: Identify request type”, “Step 2: Gather required information”, “Step 3: Apply decision rules”, “Step 4: Send response and close”). Highlighting any special cases or exceptions I mentioned (for example: VIP customers, repeated issues, high‑value refunds) and showing how they fit into the overall flow. Organizing all request types into a single document with a simple overview at the start (for example: a list of all request categories and where to find each workflow). Delivering the final support workflow as one document (Google Doc or Word file), structured so it’s easy to jump to any request type and follow the steps. The final document should allow me to: See at a glance how each type of customer request is supposed to be handled. Understand the decision points and rules I use without relying on memory. Train a future assistant or team member using a clear, written process instead of informal explanations. This support workflow is intended only for my own internal use and for training people who help me. It will not be shared directly with customers, posted on any website, or used as a public policy document. If you have experience documenting customer support processes, mapping workflows, or supporting virtual assistant tasks related to service operations, please send a message that includes: A brief description of any similar workflow or process documentation you have created for customer support or virtual assistant work. How you usually approach turning informal habits and rough notes into a clear, step‑by‑step process map.

Looking for a Virtual Assistant

We’re growing our team and looking for a reliable, proactive Virtual Assistant who wants more than just a short-term task. You’ll work closely with us on a variety of tasks, including online research, organizing information, administrative support, candidate research, communication, and general project support. We’re looking for someone who: - Communicates clearly and professionally - Is organized and pays attention to detail - Can work independently and follow through on tasks - Is comfortable learning new tools and processes - Is proactive and willing to take initiative - Enjoys working with people and being part of a growing team No need to know everything from day one. We value reliability, a willingness to learn, and a good attitude. This is a remote, flexible role starting at a few hours per week, with the potential for more work, additional responsibilities, and a long-term collaboration as our team grows. If you're looking for an opportunity where you can learn, contribute, and grow with a team, we'd love to hear from you.

Part-Time Virtual Assistant | Airbnb & Business Operations

I’m a Manchester-based business owner looking for an experienced, reliable virtual assistant to support several growing businesses. You’ll start with approximately 10 hours per week, with the opportunity to take on more hours as the workload grows and you have proven your experience and suitability for my needs. One of your focus will be Nova Suites, our serviced accommodation business. You’ll help us deliver a five-star guest experience while keeping daily tasks organised. You’ll also support admin work across our restaurants and ecommerce business. What you’ll do - Respond to guest and booking enquiries professionally and promptly and setup automations and efficiencies - Coordinate cleaners, changeovers and maintenance, and follow up until issues are resolved - Track property leads, follow up with landlords and keep our CRM accurate - Maintain task trackers, checklists and weekly reports - Help with restaurant admin and reporting - Assist with ecommerce customer enquiries and order admin as needed - Flag urgent issues clearly and suggest ways to improve our processes - Other tasks related to my business / personal admin Who I’m looking for - Proven virtual assistant experience, ideally in Airbnb, e-commerce or related businesses - Excellent written and spoken English, with sound judgement when dealing with guests and customers - Organised, dependable and comfortable managing several priorities - Confident with spreadsheets, shared documents and CRM systems - Able to work agreed hours that overlap with the UK time zone Interested in a long-term role that can grow beyond the initial hours Budget: Around £6 per hour (or equivalent in your currency). Please state your proposed rate. This is an ongoing part-time role, and the first assignment will be a paid trial. To apply, please send a short, personalised proposal covering: - Your most relevant experience, especially with guest communication, cleaners, maintenance or restaurant operations - One example of a guest or customer problem you resolved - Your available days and hours in UK time, including any evening or weekend availability - Your hourly rate and how many hours you could take on now and later - Which industries you have previous work experience in

Creating an Internal Answer Bank from Past Customer Responses

I have answered a large number of customer questions over time via email and chat, and I now have a big archive of past responses. These responses are stored in different places (email threads, chat exports, copied documents) and are not organized in any consistent way. When a similar question comes up, I often waste time searching for the right past response or rewriting something from scratch. I need someone to go through this archive of past customer responses and turn it into a structured internal answer bank that I can use to reply faster and more consistently. You will receive: A set of exported or copied past responses (email threads, chat logs, or documents) covering common customer questions. A short list from me of the main question categories I deal with (for example: billing, account access, product usage, returns/refunds, technical issues). Your work will include: Reading through all the past responses I provide and identifying the core question each one answers. Grouping responses by question category and sub‑topic (for example: “Billing – Payment failed”, “Account – Password reset”, “Product – How to use feature X”). For each distinct question, creating a standardized entry in the answer bank that includes: A clear, consistent question title (e.g., “How do I reset my password?”). A cleaned‑up version of the best response (removing customer‑specific details, keeping the general explanation and steps). Any useful variations (for example: a short version for chat, a more detailed version for email). Ensuring that wording, tone, and formatting are consistent across all entries (for example: same greeting style, same way of listing steps, same level of detail). Organizing the answer bank so it’s easy to search, either as a structured document with clear headings or as a simple table/spreadsheet with columns for Category, Question, and Answer. Delivering the final answer bank as a single file (Google Doc, Word file, or Google Sheet), plus a simple index or table of contents showing all categories and questions covered. The final answer bank should allow me to: Quickly find a relevant past answer when a common question comes in. See at a glance which category a question belongs to. Use consistent, pre‑approved wording instead of rewriting responses every time. This answer bank is only for my own internal use to improve my response speed and consistency. It will not be shared directly with customers, posted on any website, or used as a public help center. If you have experience working with customer support content, FAQ creation, or organizing past responses into reusable resources, please send a message that includes: A brief description of any similar work you’ve done with support responses, FAQs, or knowledge bases. How you usually approach grouping questions and standardizing answers for internal use.

Austria TV Channel Availability Check & Short Video Recording

I need someone currently located in Austria who has access to at least one of the following TV platforms to help me verify whether specific TV channels are available on their platform. This is a quick, simple task that should take no more than 40 minutes. Eligible Platforms MetaX TV (downloadable app on Android TV or tablet) Magenta Telekom (cable TV) Canal+ Luxembourg(HD Austria) (satellite TV) What You Need to Do Open your TV platform and navigate to the full channel list. Record a short video or screen recording showing the complete channel lineup. Search for the specific channel(s) I will provide. If found, record a brief video (a few seconds per channel) of each specified channel playing live. If not found, please confirm that the channel is not available. The specific channel name(s) will be shared with the selected freelancer after hiring. Requirements Currently based in Austria Have access to at least one of the platforms listed above Able to record clear, watchable video or screen recording of both the channel list and live playback Deliver videos promptly (within 48 hours of hiring)

Netherlands TV Platform Channel Availability Check

I need someone currently located in the Netherlands who has access to at least one of the following TV platforms to help me verify whether specific TV channels are available on their platform. This is a quick, simple task that should take no more than 40 minutes. Eligible Platforms MetaX TV (downloadable app on Android TV or tablet) Canal Digitaal DTH (satellite TV) Extra TV, formerly CAIW Media BV (cable TV) What You Need to Do Open your TV platform and navigate to the full channel list. Record a short video or screen recording showing the complete channel lineup. Search for the specific channel(s) I will provide. If found, record a brief video (a few seconds per channel) of each specified channel playing live. If not found, please confirm that the channel is not available. The specific channel name(s) will be shared with the selected freelancer after hiring. Requirements Currently based in the Netherlands Have access to at least one of the platforms listed above Able to record clear, watchable video or screen recording of both the channel list and live playback Deliver videos promptly (within 48 hours of hiring)

Pet loving Admin Assistant

I'm looking for a reliable and friendly Virtual Assistant to support my dog grooming salon and pet retail business in Sussex. Tasks may include customer enquiries, appointment administration, email management, social media support and general business administration. Experience with pet businesses would be wonderful, but a genuine love of animals and excellent customer service skills are equally important.

Vacation Rental Guest Communication Support

We are looking for a freelance customer-support specialist to assist with guest communication for short-term rental properties. Tasks * Respond to general guest questions * Provide information based on approved property details * Assist with reservation enquiries * Support pre-arrival communication * Organise guest requests * Escalate questions that require management input Ideal freelancer * Excellent written English * Friendly but professional tone * Customer-service experience * Strong organisation * Good attention to detail * Comfortable working remotely Experience in hotel guest services, Airbnb support or vacation rentals is welcome. Please provide your proposed rate and estimated turnaround time.

Candidate Sourcing & Screening for Short-Term Rental Team

We need assistance finding candidates for remote positions supporting short-term rental operations. The roles involve online administration, guest communication and property-support tasks. The freelancer will * Source potential candidates * Review applications * Compare candidates against agreed requirements * Conduct initial screening * Record relevant experience * Confirm availability * Prepare a shortlist We are looking for an experienced recruiter who can focus on candidate quality rather than simply producing large numbers of applications. Please provide a fixed project quote.

opportunitypre-funded

HR/Freelance Recruiter needed (Chinese speaking)

Freelance Recruiter/Talent Acquisition Specialist - Remote, Project-based We are Italy-based project management and consulting services company. And we are looking for an experienced Freelance Recruiter to support our project management company with ongoing recruitment needs across different proiects. This is not a permanent position. Responsibilities: • Search and source candidates • Identify candidates across Europe and internationally • Conduct initial candidate screening and shortlisting • Review CVs and assess candidates against project requirements • Conduct first interviews/screening calls when required • Present a structured shortlist of suitable candidates Requirements: • Previous hands-on experience in recruitment/talent sourcing • Proven experience independently searching for and approaching candidates • Experience recruiting internationally • Fluent in Chinese (Native speaker level) • Good English communication skills • Ability to work independently and remotely • Availability for flexible, project-based assignments Working format Type: Freelance/Project-based Location: Fully remote When applying, please include a short introduction.

Remote Data Entry and Inbox Setup Assistant

IMPORTANT APPLICATION INSTRUCTION: Do not submit only a PeoplePerHour proposal. We will only review applicants who complete the Google Form below, including the Loom submission. Copy and paste this link into your browser: https://docs.google.com/forms/d/e/1FAIpQLScMWHXypaJpRnGK39m9x8K_Vs3u0Zo_KSVHoAsAu52KRKw2HQ/viewform We need a dependable remote freelance assistant for simple, repetitive browser-based operations. The work involves following written or Loom SOPs, entering data, copying information, and clicking through admin screens accurately. This is variable freelance work, not a full-time role. Hours depend on available tasks and no minimum hours are guaranteed. Responsibilities: • Follow step-by-step written and video SOPs • Complete repetitive browser and data-entry tasks accurately • Create or update records in spreadsheets and admin tools • Report unclear screens or errors instead of guessing • Track completed work clearly Requirements: • Reliable computer and internet connection • Basic written English • Strong instruction-following and attention to detail • Comfortable with repetitive work • Able to begin quickly Major advantage, but not required: Experience with Google Workspace Admin, creating email inboxes or users, 2FA, app passwords, DNS, email infrastructure, or email tools. Training is provided. Pay and process: • US$1.50 to US$2.00 per approved hour depending on experience • Variable workload with no guaranteed minimum hours • Mandatory 3 to 5 minute Loom • One 30-minute interview • Shortlisted applicants complete a paid practical task Apply only through this form: https://docs.google.com/forms/d/e/1FAIpQLScMWHXypaJpRnGK39m9x8K_Vs3u0Zo_KSVHoAsAu52KRKw2HQ/viewform

pre-funded

Project Support Associate Needed

About the Organization: We are an established UK-based telecommunications consultancy with active partnerships across international markets. Our operations involve close coordination with regional contacts to meet project demands efficiently. Position Summary: We are seeking a detail-oriented professional to provide short-term project support. The role requires effective local coordination and consistent communication with our UK headquarters. Key Responsibilities: -Submit regular progress updates and confirmations -Maintain professional communication within UK business hours Candidate Requirements: -Strong organizational and interpersonal skills -Professional and timely communication approach -Capable of working independently within set guidelines Compensation & Benefits: -Full coverage of all approved project expenses -Structured support from the UK office team -Potential for ongoing engagement based on performance Application Process: Interested candidates are only invited to submit a brief proposal stating their availability and interest. Applications will be reviewed and shortlisted candidates contacted directly.

Participant Recruiter for Short Video Data Collection Project

We are looking for a reliable freelancer to recruit and coordinate 20 unique adult participants (18+) for an AI/ML video data-collection project. This is a straightforward participant recruitment and coordination task. You will be responsible for finding the participants yourself, so please apply only if you are comfortable recruiting people from your local community, personal/professional network, university contacts, colleagues, friends, acquaintances, etc. The task for each participant is very short: * Record 2 separate smartphone videos * 15–20 seconds per video * No speaking * No editing * Can be recorded at home * Original/raw smartphone files required * Total actual recording time is less than 1 minute per participant We provide the freelancer with full recording instructions, example videos, participant eligibility criteria, consent information and QC support. Your responsibilities: * Recruit 20 eligible adults (18+) * Explain the provided instructions * Coordinate their recordings * Collect 2 original videos from each participant * Check that basic requirements have been followed * Organize the files for submission Total delivery: 20 unique participants × 2 videos = 40 short videos We prefer to receive the first 1–2 participant sets early so we can perform QC before you continue with the full batch. This helps avoid unnecessary re-recordings. Participants must voluntarily agree to the collection and use of their video/image data for AI/ML model training, development, testing and improvement. The applicable consent information will be provided. We currently have a specific participant profile required for this collection phase. Detailed eligibility criteria and a visual reference will be provided before recruitment begins. Timeline: approximately 3–5 days. Budget: $60 fixed for 20 accepted participants. The budget covers the complete recruitment and coordination assignment, including any participant incentives you choose to provide. This is part of a larger ongoing collection, so successful freelancers may receive additional batches immediately after completing the first 20. When applying, please confirm: 1. Your country/city 2. That you understand you are responsible for recruiting the participants 3. Whether you can recruit approximately 20 adults within 3–5 days 4. Whether the $60 fixed budget works for you Please apply only if you are comfortable with participant recruitment and coordination. Я б не писала в публічному оголошенні “Caucasian/European appearance”. Уже тим, хто відгукнеться, даєш вашу skin-tone scale 1–3 і пояснюєш, що це participant eligibility quota конкретної фази. Так і точніше, бо вам потрібен конкретний діапазон шкали, а не етнічність.

U.S.-Based Personal Virtual Assistant — Part-Time, Remote

We are looking for a reliable U.S.-based Personal Virtual Assistant to provide ongoing part-time administrative support. This is a remote, part-time contract role with flexible hours. Responsibilities include: Writing, editing, and formatting documents Managing and organizing emails Drafting professional email responses Managing accounts on various online platforms Performing online research Organizing documents and files Assisting with scheduling and reminders Completing general administrative tasks Requirements: Must currently be based in the United States Strong written and spoken English Good communication skills Comfortable using Gmail, Google Docs, Google Sheets, and online platforms Organized, reliable, and responsive Able to handle confidential information professionally Schedule: Approximately 10–20 hours per week, with some availability during U.S. business hours preferred. **When applying, please include your U.S. city/state, time zone, weekly availability, hourly rate, and relevant experience.

Online Research Assistant Needed for One-Month Project

Reliable, highly organized online research assistant sought for a one‑month fixed‑price assignment with possible extension. Duties: conduct thorough web research across design, marketing, and extractive industries; assess source credibility; synthesize and structure findings in shared Google Docs and Sheets. Require strong analytical and written English skills, proficiency with Google Workspace and online research tools, attention to detail, independence, ability to follow instructions, and commitment of ~4 hours per weekday with immediate availability. Include research experience, daily availability, and tools used to organize work.