It Support Projects

I need support for vocal coaching of my voice

Seeking an experienced vocal coach to enhance vocal delivery, clarity, and stage presence. I aim to develop a commanding, engaging, and articulate speaking voice through tailored exercises, breath control, resonance, diction, pacing, and projection techniques. Ideal coach will assess current strengths, provide structured lesson plans, actionable feedback, and measurable progress milestones. Preference for a professional with proven results in public speaking, broadcasting, or performance coaching. Regular virtual sessions and supportive resources required.

CRM Data Cleanup Support

We're seeking a freelancer to help organize and clean customer records. The work includes reviewing entries, removing duplicates, correcting formatting, and updating information as instructed. Responsibilities Review customer records Remove duplicate entries Correct data formatting Update information where required If you have strong attention to detail and can deliver accurate work, we'd be happy to hear from you.

Bid Writer (Tender Support) Remote

Seeking a remote specialist to craft a compelling council tender bid. Must excel in complex compliance, interpret dense documentation, and articulate social value outcomes clearly. Responsibilities include analyzing requirements, developing compliant responses, aligning proposals with social value objectives, and producing a persuasive, structured submission. Ideal candidate has proven tender-writing experience, attention to detail, strong research abilities, and a concise, professional writing style. Timely delivery and adherence to procurement standards are essential.

AI-Powered Customer Support Chatbot Development

I'm seeking a Software Engineering Intern or Junior AI Developer to assist in the development of an AI-powered customer support chatbot. The project focuses on building an intelligent conversational assistant capable of answering user questions, retrieving information from knowledge bases, and providing accurate responses through modern AI technologies. The chatbot will support web-based interactions and utilize Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG) techniques to improve response quality and contextual understanding.

Calendar Coordination Support for Pending Meetings

Several conversations are already underway, but keeping track of replies and scheduling has become difficult alongside other priorities. I'm looking for short-term help making sure appointments don't slip through the cracks. Most contacts have already been identified, so the focus is on coordinating times and keeping records updated. Nothing sales-related is required. The goal is simply to keep the calendar organized and ensure scheduled conversations are properly confirmed. By the end of the project, pending appointments should be either confirmed, rescheduled, or marked accordingly.

Operations Administrator / Virtual Admin Support

We are looking for a highly organised and reliable administrator to support our national operations team on an ongoing basis. This role involves keeping our weekly, monthly, quarterly and annual admin processes up to date across vehicles, stock, Sage, spreadsheets, compliance checks and manager reporting. The right person must be accurate, proactive and comfortable chasing managers for missing information. We need someone who can take ownership of recurring admin tasks and make sure nothing gets missed. Main Responsibilities Operations & Spreadsheet Administration Updating and maintaining key operational spreadsheets Allocating internet orders and keeping order records accurate Checking weekly reports and making sure managers have completed required forms Updating pallet, dry ice, stock and incoming goods records Checking totals across spreadsheets, statements and system records Sage & Financial Admin Updating Sage with pallet deliveries, dry ice deliveries, stock deliveries and debit entries Checking weekly pallet values and dry ice quantities Reviewing monthly van debits, SIM card charges and Clover machine charges Double-checking dry ice surcharges and related records Vehicle & Driver Administration Managing vehicle records, including MID database updates Supporting new van orders Booking and confirming van servicing Checking weekly van mileage Recording van damage and speeding ticket information Checking that driver licence records are completed when required New Starters & Manager Support Completing new starter administration Preparing sales order lists for managers Checking manager KPIs and weekly RAC sheets Chasing missing Rep of the Month information and certificate requests Supporting daily course/admin hosting where required Website, Product & Review Admin Checking product details across the website and internal systems Making sure product ingredients and allergen information are correct Helping respond to customer reviews using AI support where appropriate Placing office supply orders when needed Compliance & Facilities Admin Collecting cold store temperature logs Checking freezer alarm reports Recording electric and water meter readings Supporting health and safety updates Checking PAT testing and other recurring compliance tasks Skills Required Excellent attention to detail Strong spreadsheet skills Experience with Sage or similar admin/accounting systems Good written communication Confident chasing managers for missing information Able to work independently and follow recurring processes Reliable, organised and deadline-focused Ideal Candidate This is an ongoing admin support role, not a one-off project. We are looking for someone who can become familiar with our systems, take ownership of recurring tasks and keep our admin processes running smoothly. Please apply with: Your monthly rate Your hourly availability Your time zone Your experience with UK businesses Your spreadsheet and admin software experience Whether you have used Sage or similar systems before

IT support Analyst M365/Google Workspace

Job Title: IT Support Specialist (Managed Services) Employment Type: Managed Service Location: Remote The analyst have to be available Monday-Friday 07:00–19:00 BST. About the Role We are seeking a customer-focused IT Support Specialist to deliver remote managed IT support services across Google Workspace and Microsoft 365 environments. This role is responsible for providing end-user support during extended business hours, managing identity and access requests, administering collaboration platforms, supporting mobile device management (MDM), and ensuring a consistent, high-quality user experience. The successful candidate will work within a managed services framework, adhering to agreed service level agreements (SLAs), maintaining accurate documentation, and proactively identifying opportunities for service improvement. Working Hours Provide remote support coverage during extended business hours. Participate in scheduled shift rotations to ensure continuous service availability. Support priority incidents and service requests in accordance with defined SLAs and escalation procedures. Provide occasional out-of-hours support for critical business incidents, as required. Key Responsibilities End-User Support Deliver Level 1 and Level 2 remote technical support for end users. Log, categorize, prioritize, and resolve incidents and service requests through the IT service management platform. Provide timely communication and status updates to users and stakeholders. Troubleshoot issues related to operating systems, productivity applications, collaboration tools, and endpoint devices. Escalate complex issues to specialized support teams when necessary. Identity and Access Management Manage user identities and access across Google Workspace and Microsoft 365. Execute Joiner, Mover, and Leaver (JML) processes, including: User account provisioning and deprovisioning Role and permission changes License allocation and recovery Group membership administration Support password resets, multi-factor authentication (MFA), and account recovery processes. Ensure compliance with security and access governance policies. Collaboration Platform Administration Administer and support Google Workspace and Microsoft 365 services, including: Gmail and Microsoft Outlook Google Drive and OneDrive Google Meet and Microsoft Teams Shared mailboxes and distribution lists SharePoint Online and Shared Drives Configure, maintain, and troubleshoot: Email forwarding Mail flow issues Inbox and transport rules Shared mailbox access Calendar permissions and delegation Mobile Device Management (MDM) Administer and support MDM solutions for corporate devices. Enroll, configure, and maintain Android, iOS, Windows, and macOS devices. Apply security policies, compliance settings, and conditional access controls. Troubleshoot device enrollment, synchronization, and application deployment issues. Perform remote device actions, including lock, wipe, and compliance remediation. Service Management Meet or exceed contractual SLAs and key performance indicators (KPIs). Maintain accurate ticket documentation, asset records, and support procedures. Develop and update knowledge base articles and standard operating procedures. Identify recurring issues and recommend service improvements. Collaborate with customer stakeholders and internal teams to ensure service excellence. Required Skills and Experience Minimum 3 years of experience in an IT support, service desk, or managed services environment. Hands-on administration experience with Google Workspace and Microsoft 365. Experience managing Joiner, Mover, and Leaver processes. Strong understanding of identity and access management principles. Experience troubleshooting email systems, forwarding rules, and mailbox configurations. Practical experience with MDM platforms such as Microsoft Intune, Google Endpoint Management, Jamf, or equivalent solutions. Familiarity with ITSM platforms such as ServiceNow, Jira Service Management, Zendesk, or Freshservice. Strong knowledge of Windows, macOS, Android, and iOS environments. Understanding of ITIL service management principles. Excellent verbal and written communication skills in English. Preferred Qualifications Microsoft 365 Certified: Endpoint Administrator Associate Google Workspace Administrator Certification ITIL Foundation Certification Experience supporting hybrid cloud environments Key Competencies Strong customer service orientation Excellent troubleshooting and analytical skills Ability to work independently in a remote environment Strong organizational and time management skills Attention to detail Ability to manage multiple priorities effectively Commitment to continuous improvement and service excellence

Digital Marketing and Website support

Digital Marketing & Website Support We are looking for a freelancer or agency to provide ongoing digital marketing and website support for our business. Scope of Work 1. Website Management (Framer) * Manage and maintain our website built on Framer. * Make small ongoing updates to improve SEO. * Replace imagery as required. * Update and optimise website copy/content. * Ensure pages are well-structured and SEO-friendly. 2. PPC Management * Create, manage and optimise paid advertising campaigns. * Generate high-quality leads within agreed advertising budgets. * Ongoing monitoring, reporting and optimisation. * Experience with Google Ads preferred. 3. Social Media Management * Manage paid and organic social media activity. * Create and optimise campaigns across: * Meta (Facebook & Instagram) * LinkedIn * Manage advertising budgets and improve lead generation performance. * Content scheduling, audience targeting and performance reporting. Requirements * Proven experience with Framer websites. * Strong SEO knowledge. * Demonstrated PPC lead generation experience. * Experience managing Meta and LinkedIn campaigns. * Ability to provide regular performance reports and recommendations. Please Include * Relevant examples/case studies. * Monthly retainer or hourly rates. * Recommended monthly advertising budgets. * Availability and expected response times. Not negotiable- must have face two face zoom calls bi weekly

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Web/App Development Support Needed

I am looking for an experienced developer to build and refine a digital platform. The project involves creating a clean, user-friendly solution with strong attention to usability, performance, and future scalability. Ideal candidates should have experience with: Mobile app development UX/UI thinking Secure and scalable architecture MVP or startup-style projects Clear communication and confidentiality Please share examples of similar projects you have worked on, your preferred tech stack, and how you usually approach confidential early-stage ideas.

Canva Specialist Needed for Ongoing Creative Support

We’re looking for a reliable freelance Canva specialist to support us with a range of creative design tasks on an ongoing basis. This is an opportunity to build a longer-term working relationship, with projects scoped and confirmed as needed (often with relatively quick turnarounds). About the role We need someone who can take supplied content and turn it into polished, engaging, on-brand creative assets for both internal and external use. Work will span a variety of formats, including: • Adverts (digital and print) • Sales and pitch materials • Event collateral (e.g. invites, signage etc) • Internal communications • Social media graphics • Presentation assets How we typically work For each project, we will usually: • Provide around 1 week’s notice where possible • Share a clear brief outlining objectives and requirements • Supply brand guidelines and templates • Provide copy, messaging direction, and content structure • Highlight any key moments, captions, or formatting requirements Once briefed, we would typically expect a turnaround of 2–3 working days, depending on scope. We’re looking for someone who is: • Highly experienced in Canva (including templates, layouts, and brand kits) • Comfortable working with corporate / professional services / B2B content • Able to produce clean, polished, and professional-looking designs • Detail-oriented and able to follow brand guidelines closely • Reliable, responsive, and able to meet deadlines • Open to feedback and happy to make reasonable amends • Comfortable working within appropriate governance frameworks and willing to comply with relevant public liability requirements Deliverables & pricing Work will be agreed on a per-project basis, depending on scope and complexity. Typical outputs may include: • Designed creative assets (static and/or multi-page) • Social-ready formats and resized outputs • Light animation or motion where required (within Canva capabilities) • Branded templates for future use • Exported files in required formats and dimensions • 1–2 rounds of amends To apply Please share: • Examples of your Canva work (portfolio or links) • A guide to your pricing (per asset and day rate) • Your typical turnaround times • Any relevant experience working with corporate, financial, legal, or B2B brands We’re keen to find someone we can build a strong, ongoing working relationship with, providing regular creative support across a variety of projects.

Remote PA Req for Prospect Liaison, Apt Setting & Email Support.

Remote PA / Business Development Support Required *NOTE I DO NOT WANT A FULL STACK DEVELOPER - READ WHAT IM ASKING FOR, UNLESS YOU HAVE A CLEAR PA OR EXEC ASSIST ROLE OR EXPERTISE I DO NOT WANT TO HEAR FROM YOU - thank you for your attention to this matter! I am looking to engage a reliable remote Personal Assistant / Business Development Assistant to support me with prospect engagement, appointment setting and basic outbound communications. The role will involve acting on my behalf in a professional manner to help organise conversations with potential clients, partners and key business contacts. Core tasks will include: * Liaising with prospects and contacts by email and, where appropriate, WhatsApp. * Sending well-written outbound emails requesting a short introductory call or meeting. * Following up politely and professionally where no response has been received. * Booking appointments, diary slots and online plus in person meetings - location date/time etc. * Keeping a simple tracker of contacts approached, responses received and next actions. * Helping prepare short, professional messages based on guidance I provide. * Potentially making WhatsApp voice calls or short introductory calls where suitable. Skills required: * Excellent written and spoken English. (if additional - French - Spanish - Italian an advantage) * Professional, polite and confident communication style. * Good organisational skills and attention to detail. * Ability to represent me and my business in a credible way. * Experience with appointment setting, diary management or business development support would be helpful. * Comfortable using email, WhatsApp, LinkedIn and basic spreadsheets. Ideal person: I am looking for someone proactive, reliable and commercially aware, who can take a short brief and turn it into professional communication with senior contacts, prospects and potential partners. This may start as a small number of hours per week, with the potential to grow if the relationship works well. Please provide: Your desired hourly rate - expectations. Relevant experience - please articulate. Examples of similar work you have done. Availability each week - what time zone. Your approach to outbound prospect communication and appointment setting. What on-line systems are you used to working on. How you structure communications and how much do you learn about the Co and/or individual you are approaching. for emails - you will have access to our Co email and your title will be Executive Assistant to Board of Directors. The hourly rate should be in line with the basic services outlined above and the quality of written and spoken English required. This is paramount. Budget below only to get this proposal out there. Specifics: Preference is GMT or +3 hours max. Asia eg India or Pakistan - you must stick to UK hours. We do not need people who carry out website design or things that we have no interest in. Please only provide a reply if you have the skills we need.

Remote Technical Support — Troubleshooting & Setup

I am seeking an experienced technical support consultant for a one-time remote session to diagnose and resolve IT or software-related issues. Clear communication, efficiency, and thorough troubleshooting are key. Responsibilities: Diagnose and resolve software errors, crashes, or performance issues on Windows or macOS Configure or set up hardware, software, or cloud-based tools as needed Troubleshoot network or connectivity problems, including Wi-Fi, VPN, and router settings Conduct a basic system security review and provide optimization recommendations Deliver a brief written summary of actions taken and suggested next steps Please include your relevant experience and availability for a remote session in your proposal.

Business Development Assistant: communication support

We are looking for Business Development Assistants to help manage and streamline business-related communication. Duties will include: - Drafting business communications - Supporting professional communications - Keeping logs of communications - Assisting in coordination and follow-up - Completing communication tasks as needed The ideal candidate will be organized, professional, dependable, and possess good communication skills and a strong attention to detail.

Now Hiring: Customer Support Specialists

We are currently seeking new operators for our customer service team. Your main responsibilities will include assisting clients with software installation, providing remote support, and offering advice. You will also be in contact with the commercial team. A personal computer, both desktop or laptop, is required, as well as a reliable internet connection. Fluency in English or French is a must. We offer flexible hours, with a minimum of 20 and a maximum of 60 hours per week. A 48-hour paid training is provided. Position available immediatel

Subject: Supported Housing Consultant/Freelancer Required

Experienced Supported Housing Consultant required to establish a comprehensive scheme for adults (18+) experiencing homelessness with low to medium support needs. Responsibilities include end-to-end project delivery: developing policies and procedures, ensuring regulatory compliance, designing support delivery frameworks, creating referral pathways, advising on staffing and training, and overseeing operational setup. Proven experience in establishing and managing supported housing services and a pragmatic, compliant approach essential. Competitive bids invited.

Customer Support Quality & Performance Review Analyst

I am seeking a detail-oriented Quality Assurance & Performance Analyst to evaluate internal customer service performance and provide data-backed recommendations for process optimization. The goal of this project is to audit existing support workflows and ensure service standards meet internal benchmarks. Key Responsibilities • Review internal support logs to identify service trends and areas for process improvement • Monitor service performance metrics and generate weekly quality reports • Evaluate documentation accuracy and ensure adherence to internal company policies • Develop internal training guides and documentation to improve the support team's efficiency • Serve as a subject matter expert on internal service procedures and product knowledge If you are organised, detail-oriented, and experienced in service quality analysis, I look forward to hearing from you!

On-Site Google Business Verification Support Needed in Denver

HELLO, I am looking for someone based in Denver, Colorado who can assist with a quick and simple task at a business address in the area. This is a one-time job that should take no more than 15 to 30 minutes of your time. WHAT THE JOB INVOLVES I need someone to physically visit the following address in Denver: 1623 California St, Denver, CO 80202 Once at the location you will need to: 1. Log into a Google account on your mobile phone (login details will be provided) 2. Follow Google's on screen instructions to complete a short live video verification 3. Record the video as directed by Google showing the outside and inside of the building 4. Submit the video directly through the Google Business Profile app 5. Confirm completion once done That is all that is required. The entire process should take between 15 to 30 minutes maximum. REQUIREMENTS • Must be physically located in or near Denver, Colorado • Must have a smartphone (Android or iPhone) • Must have a stable internet connection on your phone • Must be available to visit 1623 California St Denver CO 80202 • Must be reliable and trustworthy • Must confirm completion with a screenshot once done WHAT I WILL PROVIDE • Full step by step instructions before you go • Google account login details securely shared • I will be available online throughout the entire process to guide you TIMELINE This is urgent. I need this completed as soon as possible preferably within the next 24 to 48 hours. IF YOU ARE INTERESTED Please reply with: 1. Your full name 2. Your location in Denver or nearby area 3. Your availability Looking forward to hearing from you! Thank you.

Virtual Assistant

Freelance Virtual Assistant Wanted We are looking to build a relationship with a reliable and professional Freelance Virtual Assistant who can provide administrative support on an hourly basis, as and when required. The primary responsibilities will include: * Making and receiving telephone calls on our behalf. * Arranging and confirming appointments. * Managing diaries and calendars. * Managing and responding to emails. * Drafting professional correspondence. * Following up with clients and contacts. * General administrative support. * Internet research and other virtual assistant tasks as required. We’re looking for someone who is: * Friendly, confident and professional on the telephone. * Highly organised with excellent attention to detail. * An excellent communicator with outstanding written and spoken English. * Able to work independently and maintain complete confidentiality. * Experienced in providing virtual assistant or executive assistant services. * Proficient in Microsoft Office, Google Workspace and other online tools.

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Ebike seat build for long distance riding and outdoor terrain

Good afternoon all We are aiming to design a seat for ebike long trail riding Light, comfortable, aero dynamic with water holes at the back. We would like to have a good multi layer padding for bum and cocksic support but also be able to pedal without to much resistance or friction from the inner thighs. Applicant must be able to deliver 3D and cad for the project

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Saas pwa suport pwa app

Humfo is a Progressive Web App combining private support and shop functionality into one secure, installable platform. Owners manage workspaces, roles, settings and logs; staff access permitted areas; customers join via unique links. Features include encrypted messaging, auto-delete timers, ticketing, read-only channels, built-in shop with Voodoo Pay, post-purchase provisioning, AI support, push notifications, role-based access control, expiry automation, emergency nuke, subscription-gated premium features, mobile-first dark UI and scalable real-time backend.