It Support Projects

Virtual Assistant / Customer Support & Dispatch Coordinator

Job Type: Remote Hourly rate is $6 (possible raise if you do a good job) 11 AM - 9 PM EST Mon - Fri Industry: Delivery / Customer Service / Dispatch Support Job Overview: I am looking for a reliable, organized, and responsive virtual assistant to help manage customer service and basic dispatch-related communication for my delivery business. The role is mainly focused on confirming incoming payments, helping resolve issues between drivers and customers, and handling day-to-day support problems as they come up. This is a customer service and operations support role. I do not need someone who is overly sales-focused. I need someone calm, professional, detail-oriented, and good at solving problems quickly. Main Responsibilities: - Monitor incoming payments and confirm that payments have been received - Communicate with customers and drivers regarding order-related issues - Help resolve problems during deliveries - Assist with driver/customer communication when delays or misunderstandings happen - Help coordinate solutions if a driver has an issue during a delivery - Keep order communication organized and clear - Escalate serious issues when necessary - Provide fast, professional, and polite customer service Ideal Candidate: - Speaks and writes English well - Has previous virtual assistant, customer service, or dispatch experience - Is highly responsive and dependable - Can stay calm under pressure - Has strong communication and problem-solving skills - Pays close attention to detail - Can follow systems and instructions carefully - Is comfortable communicating with both customers and drivers - Can work independently without needing constant supervision Workload: The business handles up to about 12 orders per day at maximum, so this is not a high-volume call center environment. However, I need someone who can remain available during working hours, respond quickly, and help keep operations smooth. What I Need Most: - Reliability - Good judgment - Clear communication - Fast response times - Professionalism - Ability to solve issues without creating more confusion

Support with negative google reviews

I am looking for a specialist in google and google reviews. This may include fake reviews, non-compliance, and discriminatory reviews. There are a total of 20

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SafeContractor Application Support – Security Company

We are a London-based security company working across venues, events, and TV production. We are preparing to apply for SafeContractor and already have core documents in place, including: Risk assessments (RAMS) Incident reporting processes Training records and SIA licence checks Insurance We are looking for an experienced UK-based Health & Safety consultant to: Review and align our existing documents Identify and fill any gaps Support us through submission Help ensure a first-time pass Ideal experience: SafeContractor / CHAS / SSIP applications Events, security, or hospitality environments This is a short-term project with potential for ongoing support.

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Structural Calculations

I am looking for a structural engineer to design 1nr floor beam and 1nr column to support a ridge beam already installed into a Loft Conversion (Incorrectly why these are required)

Go Highlevel trainng

I am looking for someone to teach me how to use GHL I need Basic setup How to setup automations such as emails for booking that contain manuals, cancellation polices and course instructions Basic landing pages for insta ads how to to setup low ticket courses Eventually i'll extra support/training I would like to learn how to do things myself longterm

Project Coordinator (Operational Oversight & Milestone Tracking)

I am seeking a highly organized Contract Project Coordinator to oversee the execution of internal business initiatives. The primary focus of this role is to synchronize project timelines, ensure resource alignment, and maintain clear documentation across our internal support workflows. The ideal candidate will act as a central point of contact to ensure project milestones are met with precision and adherence to internal quality standards. Key Responsibilities: Coordinate project schedules and track progress against established internal milestones. Facilitate clear communication between internal team members to ensure workflow continuity. Document project requirements and maintain organized internal records. Identify potential bottlenecks in the project lifecycle and propose procedural optimizations. Prepare status reports for management to ensure transparency on project health and efficiency. Please highlight your previous experience in project coordination, operational support, or workflow management roles. We are looking for a reliable professional to join our support structure and ensure project success. We look forward to reviewing your proposal!

Editing aerial video content

We are looking for someone to support our franchisees with editing their aerial footage so they can concentrate on the flying and getting new busienss. We need to know cost and turnaround.

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Easy Reads, Social Stories & Template Support (Care Sector)

I am looking for a freelancer to support the development of accessible resources for a healthcare organisation. NDA will be required. This includes: Easy read documents for service users Social stories (e.g. moving into placement, meeting staff, feeling overwhelmed) Structuring and formatting existing content into clear, consistent templates All work will be based on templates and examples that I will provide. Scope of Work The role will include: Creating easy read versions of key topics (e.g. safeguarding, medication, complaints) Writing social stories in a clear, supportive, and person-centred tone Taking existing plain text Word documents and restructuring them into clear, well-formatted templates Ensuring consistency in layout, headings, and flow across all documents Following existing templates and formatting Style & Approach The content must be: Written in plain English Clear, structured, and easy to understand Suitable for individuals with additional needs (e.g. learning disabilities, mental health needs) Non-clinical in tone, but accurate Respectful, reassuring, and person-centred What I Will Provide Templates to follow Example documents Plain text content to be structured Topics and guidance Experience in healthcare, social care, or accessible writing is strongly preferred Ideal Experience Easy read / accessible communication Social care or healthcare writing Experience structuring documents and working with templates Strong formatting skills in Word Deliverables There are 15 to start with - with more being commissioned once this project has been completed. A set of easy read documents A set of social stories Structured and formatted documents aligned to templates Consistent presentation across all outputs

2D art for small game - characters and items sketeches.

Seeking a skilled 2D artist to support a personal game project. Deliverables: three unique chibi-anime characters (T-pose plus six poses each), not AI-generated, and ninety simple hand-drawn items. Art must convincingly present the game to publishers, not necessarily final-polish. Workflow integrates Unity and GitHub; professionalism, consistency, and responsiveness are essential. References available.

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Business Administrator

Looking for a temporary UK BASED remote Business administrator for our small independant healthcare organisation. Applicant must be experienced, efficient and competent in all areas of Administration including; invoicing, payroll, reports, data entry, record keeping and HR. Applicant should also have great attention to detail and be able to communicate in a professional manner. Must have experience of of invoicing, HR software, MS office and Google Docs Fixed price is for monthly support to provide around 2-3 hours of support everyday depending on workload. Candidate must be consistently available during office hours and flexible to check in periodically throughout the day, respond to queries and complete any tasks as necessary.

Ad-Hoc Web Dev & Tracking Specialist (approx. 2>10 hrs per week)

We are looking for a highly competent freelance Web Development & Tracking Specialist to support our digital marketing agency on an ad-hoc but ongoing basis. We need someone experienced, responsive, commercially aware, and capable of handling urgent technical tasks quickly and accurately. You will be assisting across: Website development and edits Landing page implementation Technical fixes Tracking setup and troubleshooting Google Ads conversion tracking GA4 configuration Google Tag Manager Consent Mode Server-side tracking (preferred) Cross-domain tracking Event and conversion debugging General technical marketing support Our Head of Digital handles the campaign strategy side, so your role is to support with the technical implementation and development work behind the campaigns and websites. Requirements Strong experience with: Google Tag Manager GA4 Google Ads conversion tracking Consent Mode Website development WordPress Shopify Server-side tracking setups Able to work quickly and accurately Strong troubleshooting ability Excellent communication Fluent English Comfortable working in a fast-moving environment Available for ad-hoc requests and occasional short-notice tasks Reliable and responsive Important We are not looking for: agencies outsourced teams slow communicators junior developers learning on the job We are looking for someone dependable who can become a long-term technical support partner for us. Long-term ongoing work available for the right person.

Virtual Assistant

Seeking a professional Virtual Assistant fluent in Mandarin Chinese to provide reliable remote support. Must demonstrate excellent communication, strong organizational skills, attention to detail, discretion with confidential information, and proficiency with common productivity tools. A proactive, solution-oriented approach are essential. Timely, professional, and culturally aware candidates encouraged to bid.

In Design Note Book Design and Set up

I'm looking for a high quality creative graphic designer, who has specific expertise in InDesign. I have a series of existing designs that I need support with finishing, taking some elements from Canva to InDesign, and putting into templates for notebooks. InDesign experience is essential. Project can be discussed and budget decided depending on expertise. Thanks.

Review Generation Assistant - (UK Business)

We are looking for a long - term freelancer to support our customer experience and review collection process. We are a growing home improvements company looking for a reliable freelancer to assist with customer feedback collection. We require someone who is experienced with Trust Pilot and Google Reviews. More details will be shared with shortlisted candidates.

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Parametric Components

We seek an experienced Fusion 360 specialist to create robust parametric components for SIPS panel construction drawings. Deliverables include parametrised panels, timber members and ancillary items that capture connection details, openings and inter‑part relationships so changes propagate automatically to layout drawings. The system should accelerate modelling, streamline drawing production and support export of part sizes in CNC‑compatible formats. Only apply if you can complete the project to a professional standard.

Contract Customer Service Analyst

I am seeking a skilled Contract Customer Service Analyst to evaluate service performance and deliver data-driven insights to improve service quality and the overall client experience. The ideal candidate will be organised, detail-oriented, and capable of transforming support data into actionable process improvements. Responsibilities Respond to client inquiries and concerns in a timely and professional manner Analyse and monitor service issues to identify patterns and trends that facilitate process improvements Ensure a consistently high standard of service is maintained at all times Track and document support questions and resolutions for internal records Serve as a subject matter expert on internal policies, procedures, products, and services Develop training materials on products and services for internal teams Please highlight your service analysis and trend documentation experience in your proposal. We seek an independent professional to maintain our high standards and look forward to your application!

AI SaaS Platform

Build a production-ready AI SaaS platform using this as the foundation: https://github.com/stackblitz-labs/bolt.diy Do NOT create a basic clone. Transform it into a commercial AI platform similar to Bolt.new, Lovable, Brmej.ai, and Hercules.app. Stack: - Next.js - TypeScript - TailwindCSS - Node.js backend - PostgreSQL or Supabase - Clerk/Auth.js - Stripe - S3 or Cloudflare R2 Infrastructure: - Ubuntu 22 VPS - Docker + Docker Compose - Nginx - SSL - Monitoring - Backups - Security hardening - Production-ready scaling - Compatible with Hetzner, Contabo, OVH, DigitalOcean Core Features: - Multi-language (English + Arabic) - Responsive multi-screen support - Authentication - Subscriptions - AI chat - AI app builder - File analysis - Code generation - Conversation history - Token tracking - Deploy system - Project export system Create a fully dynamic Super Admin Dashboard where EVERYTHING is configurable without code edits. Admin must manage: - Users - Plans - Tokens - AI providers - AI models - AI services - Routing rules - Pricing - Usage limits - Deploy limits - Publishing permissions - Feature access AI Providers Management: Support: - OpenAI - Claude - Gemini - Groq - DeepSeek - OpenRouter - Mistral - Together AI - Fireworks - Ollama Each provider must support: - CRUD - API keys - Base URL - Priority - Fallbacks - Health monitoring - Usage/cost tracking - Retry/timeout settings - Model assignment - Enable/disable AI Models Management: Admin can manage: - Context length - Max tokens - Pricing - Reasoning/speed/quality levels - Vision/tools/files/coding support - Provider assignment - Limits - Status AI Routing Engine: Dynamic routing rules from admin panel: - Fallback providers - Budget routing - Fast-response routing - Reasoning routing - Automatic failover AI Services: Examples: - App Builder - SEO Writer - AI Agent - Code Generator - Landing Page Generator - File Analyzer Each service supports: - System prompts - Assigned models/providers - Temperature - Limits - Streaming - File/image support - Fallback models WebContainer/Sandbox: - Terminal - Live preview - npm install - Isolated environments - CPU/RAM limits - Abuse protection Deploy System: Support one-click deployment to: - Vercel - Cloudflare Pages - Netlify Include: - Deploy logs - Rollbacks - SSL - CDN - Environment variables - Custom domains Export System: - ZIP export - GitHub export - React Native/Expo export - Optional Flutter export Publishing Assistant: AI assistant that helps users: - Generate app descriptions - Privacy policy - Terms of service - SEO metadata - Store listing content - Publishing guidance for iOS & Android All limits/features must be configurable per subscription plan from admin dashboard. Deliver: - Clean scalable architecture - Full Docker setup - docker-compose - .env configs - Deployment docs - Production-ready code Include estimated development time and total project price.

Sales Development & Client Relations Representative

We are seeking a professional Sales Development Representative to assist with outbound business development and lead nurturing. The objective of this project is to identify potential business partners and initiate professional introductions to expand our market reach. The ideal candidate will manage initial outreach and nurture professional relationships through structured communication channels, ensuring a seamless transition from prospect to partner. Key Responsibilities: Conduct outbound sales outreach to prospective B2B clients and partners Qualify inbound leads to ensure alignment with our service offerings Manage follow-up communications to maintain engagement with interested prospects Document outreach activity and feedback within our internal reporting system Provide weekly insights on market response and lead quality to optimize our sales approach Please highlight your previous experience in client relations, customer success, or technical user support roles. We are looking for a reliable professional to integrate into our operational support structure. We look forward to reviewing your proposal!

Contract Customer Service Analyst

I am seeking a skilled Contract Customer Service Analyst to evaluate service performance and deliver data-driven insights to improve service quality and the overall client experience. The ideal candidate will be organised, detail-oriented, and capable of transforming support data into actionable process improvements. Responsibilities * Respond to client inquiries and concerns in a timely and professional manner * Analyse and monitor service issues to identify patterns and trends that facilitate process improvements * Ensure a consistently high standard of service is maintained at all times * Track and document support questions and resolutions for internal records * Serve as a subject matter expert on internal policies, procedures, products, and services * Develop training materials on products and services for internal teams Please highlight your service analysis and trend documentation experience in your proposal. We seek an independent professional to maintain our high standards and look forward to your application!

Administrative Assistant: Database Management

I am looking for a professional assistant to help organize and maintain internal business documentation. The project involves auditing existing records, verifying information accuracy, and ensuring our internal database is structured according to company standards. This is a purely administrative task for internal record-keeping. Responsibilities Audit and update internal business records Verify data accuracy against provided source materials Organize documentation for better team accessibility Maintain a high standard of data integrity within our systems Please mention your experience with spreadsheet organization and administrative support. We look forward to your proposal!