Customer Relationship Management Projects
Looking for freelance Customer Relationship Management jobs and project work? PeoplePerHour has you covered.
featuredopportunity
Scrape supplier Excel stock levels & sync with my stock sheet
Project Requirements: Data Upload and Integration: Allow uploading of our latest Shopify stock export file (XLS) and the stock data files from various suppliers. I also need to update a second file in a different format for Google and mark each product in a particular column with either the text 'in_stock' (for items in stock of with a known ETA, or 'backorder' where the item is out of stock and the ETA is not known.) Stock Level Analysis: Process the uploaded files to check and scrape stock numbers or estimated time of arrival (ETA) for out-of-stock items. Stock Update Mechanism: Update a column in our Shopify export file with predefined status messages based on availability: - In Stock: 7-14 day delivery (for suppliers' items that are in stock) - Stock Due Imminently: Delivery within 2-4 weeks (for suppliers' items that are due to arrive back in stock soon) - Stock Due {Early/Mid/Late} {Month}: Pre-order today to secure yours (to encourage pre-orders for items due back in stock at a known future date - the data in {} here should reflect what the stock sheets are advising) - Out of Stock: Please get in touch for a pre-order discount (to offer incentives for pre-orders when items are out of stock) The updated Excel file should be ready to import back into Shopify to reflect the changes in stock levels. End Goal: To streamline our stock management process, making it more efficient and less prone to errors due to software instability. Requirements: A robust app that doesn't crash, works on Mac or online if possible (or Windows if it can't be done another way), graceful error handling that picks up any expected syntax changes in the supplier sheets, and shows a pop-up at the end telling me how many products have been updated. Also good documentation to help us use the app. I have attached a screenshot of my current app, which needs replacing.
Freelance Virtual Business Support Specialist
Mum's Best Picks is seeking a Freelance Virtual Business Support Specialist to assist with various administrative, research, and customer engagement tasks. The project entails providing comprehensive virtual support to our team, including data entry, market research, telemarketing/telesales, and customer relationship management. The selected candidate will play a vital role in supporting Mum's Best Picks' mission of providing valuable resources and recommendations for parents in the UK.
a day ago22 proposalsRemoteCustomer Service Administrator: Expert in Operations.
We are in search of a dedicated freelance customer service administrator to elevate our operations. Your responsibilities will encompass a wide array of critical tasks, including overseeing daily operations, meticulously managing budgets, adeptly coordinating teams, rigorously implementing policies and procedures, proficiently handling administrative tasks, and adeptly communicating with stakeholders. Beyond these core duties, your strategic insights and decision-making prowess will be instrumental in charting our course forward. Please note that this is not an opportunity for outsourcing projects, but rather a freelance hiring position. Remuneration: $21 per hour. ```
17 hours ago20 proposalsRemoteFreelance Virtual Business Support Specialist
Mum's Best Picks is seeking a Freelance Virtual Business Support Specialist to assist with various administrative, research, and customer engagement tasks. The project entails providing comprehensive virtual support to our team, including data entry, market research, telemarketing/telesales, and customer relationship management. The selected candidate will play a vital role in supporting Mum's Best Picks' mission of providing valuable resources and recommendations for parents in the UK.
16 days ago43 proposalsRemoteProperty Managers
The requirements for the applicant include strong attention to details, college degree, access to email and knowledge of use a device (computer or phone), basic software tools (Microsoft Office - Word & Excel). We need fast, accurate and specialized members. 4Responsibilities • Gathering data from one source (Google Drive) to enter into document management (databases or partner websites by case) • Checking and reviewing documents for accuracy and completion • Attaching supporting files to the document management • Searching for additional information for documents that are incomplete • Verifying, correct, and delete unnecessary data, or combine data
2 days ago12 proposalsRemoteProperty Manager
I am in need of a property manager to handle properties. The key responsibilities would include: • Gathering data from one source (Google Drive) to enter into document management (databases or partner websites by case) • Checking and reviewing documents for accuracy and completion • Attaching supporting files to the document management • Searching for additional information for documents that are incomplete • Verifying, correct, and delete unnecessary data, or combine data Requirements: •We are looking for people with strong attention to details, college degree, access to email and knowledge of use a device (computer or phone), basic software tools (Microsoft Office - Word & Excel). • No previous experience is required as Property Manager. Full training, materials and how-to videos will be provided. Please only apply if you have relevant experience and can commit to handling these responsibilities efficiently and effectively.
2 days ago25 proposalsRemotePROPERTY MANAGER
We're looking for a Property Manager to oversee our short-term rental properties. Responsibilities include managing guest inquiries, coordinating bookings, scheduling cleaning services, and ensuring guest satisfaction. Excellent communication and organizational skills required. Remote position with flexible hours. Join our team and make a difference! Budget: Hourly rate, negotiable based on experience.
2 days ago12 proposalsRemoteNeed a youtube manager
looking for someone to grow and manage Artis YouTube channel, generate views
3 days ago30 proposalsRemoteMarketing Manager
Start-up business with multiple business functions, ready to launch once it's made it's final hire. Could that be you, as our all round Marketing professional. The company will trade between the UK and Tanzania (has registered companies & team in both locations) but will operate in two different market segments. Mambo Global and Serengeti Spirits https://alex61487.wixsite.com/mambo-global and https://www.serengetispirits.co.uk/. Look forward to hearing from you, to discuss further.
4 days ago28 proposalsRemoteAssistente administrativo
Suggested Project Description Option 1: We are seeking a bilingual administrative assistant to support our growing sales and client services team. The ideal candidate will be fluent in both English and Portuguese with at least three years of experience in a customer-facing role. Primary responsibilities will include managing incoming enquiries via phone and email, scheduling appointments, processing orders, updating client records in our CRM system, preparing reports and correspondence, and providing general admin support to the sales and account management teams. Strong organizational skills and attention to detail are essential as you will be the first point of contact for our clients. As an ambassador of our brand, exceptional customer service skills and the ability to build relationships are a must. Experience with sales processes, order management systems and CRM software is preferred. The successful applicant will have solid computer skills including proficiency in Google Workspace/MS Office suite and experience working in a fast-paced environment. This is a full-time role working from our office Monday through Friday between 10:00 am to 7:00 pm. The starting salary for this position is $600 per week. We offer a collaborative work environment and opportunities for professional development. If your background and qualifications match what we require for this key position on our team, we welcome you to submit your application and portfolio for consideration. We look forward to reviewing your submission.
7 days ago8 proposalsRemoteI need a Marketing Manager that manages my website
I'm looking for a UK based Marketing Manager to manage my website. Site is built on Wordpress WooCommerce Tasks to undertake: 1. Increase sales for both online purchases and enquiries (We offer supply only and a full measure and install option) 2. Keep the website up to date with photos and pages 3. Come up with and implement new ideas to build the business Ideal candidate would have experience in running sites and building brands. UK Based Budget: Open to suggestions
10 days ago32 proposalsRemoteopportunity
Need someone to manage adult instagram page
We are looking for someone to manage our instagram for our adult content creator website. On this page we message potential models, content creators, adult movie stars, agencies to work with us! You would have to find potential models. What you would need to do is message 40-60 models a day with the script we give in search of these new models , the goal is to get them to join our website which is very similar to onlyfans. This work requires daily 3-4 hours at least. We pay weekly! Will discuss price in private.
4 days ago30 proposalsRemoteCustomer Service Specialist needed- $21/hr
I'm seeking a professional freelance customer service specialist to join our dynamic team. As a vital member, your primary responsibilities will revolve around promptly responding to inquiries and efficiently resolving issues across multiple communication channels, including phone, email, and chat. Your expertise will be instrumental in guiding and assisting customers with product or service-related inquiries, ensuring their satisfaction and fostering loyalty. Moreover, you will be entrusted with providing comprehensive information about our products or services to enhance customer experience and drive sales. Please note that this is not an opportunity for outsourcing projects; rather, we are seeking an individual to join us on a freelance basis. Compensation for this role is set at $21 per hour. If you are passionate about delivering exceptional customer service and possess the requisite skills, we invite you to apply and become an integral part of our team.
8 days ago26 proposalsRemoteSocial Media Strategy and Management
I’m looking for help with social media for a new business venture. There are two parts to the business – a B2B offering of event photography and a B2C offering of portrait photography. They trade under different brands – Highwire Event Photography and Echoes Portraits Photography respectively. I have zero experience in social media and have never used it in my personal life. But I do want to start testing the different channels. The theory seems simple enough, but the detail and execution will be nigh on impossible for me without a) long and expensive training courses or b) outsourcing. It’s essential to see a return on any channel, social media included. I don’t subscribe to the conventional wisdom that a business has to be on social media to succeed. So I’m not just interested in top line metrics such as followers and likes. I must see financial results. Thus far I’ve opened several accounts: For B2C - TokTik, Youtube, Facebook and Instagram. For B2B -TokTik, Youtube and Instagram. I also have a longstanding Linkedin account which may be useful in the B2B setting. Broadly speaking, I’m looking for someone to do two things: 1. A strategy to reach agreed targets. 2. Execution, including management of the accounts and posting content. At this stage I have no definite budget. I want to discuss possibilities before deciding on what to spend, and may decide on a trial phase first. Required Skills and Experience 1. B2B and B2C 2. Strategy 3. All the channels mentioned above. 4. Crucially, a track record of generating customers and revenue for clients. If you’re interested, please do get in touch.
9 hours ago12 proposalsRemoteManagement Accountant Required
UK applicants only We are looking for a remote qualified management accountant to provide short term support running the end to end management accounts process for an SME retailer whilst we hire for the role permanently. Can offer some flexibility in terms of working hours but MA need to be complete for 8 day close - Preparation of the monthly management accounts, full P&L and balance sheet - Produce board reporting pack, write commentary, present results to finance manager - Revenue / debtor recs, stock recs - VAT return and other compliance returns - General finance admin & filing - Set up reconciliations and document finance processes - P&L remapping Requirements Qualified accountant Track record of preparing end to end management accountants Proactive, happy to get stuck in Interested in and understands the nuances of retail (margin, stock, deferred revenue) Advanced excel skills, used to working with large volumes of data
5 days ago14 proposalsRemoteopportunity
I need a to integrate booking system to mylisting theme.
I need a person who knows to integrate booking system to my page , in which I have used my listing to add different customers-users.Each customer would be able to manage his bookings delete and add new.
18 days ago32 proposalsRemoteAccount Sale/Admin Executive Assistant
As an Account Executive, you will be responsible for driving sales and building strong relationships with clients. Your duties will include: - Identifying and targeting potential clients in the market - Conducting warm calls and engaging in business development activities - Demonstrating the value of our products and services to potential clients - Collaborating with the sales team to develop effective sales strategies - Meeting or exceeding sales targets on a regular basis - Building and maintaining strong relationships with existing clients - Providing excellent customer service and addressing client inquiries or concerns Skills: To succeed in this role, you should possess the following skills: - Experience in sales is preferred but not required (WEEKLY TRAINING PROVIDED) - Excellent communication skills, both verbal and written - Strong analytical skills to assess market trends and identify potential opportunities - Proven ability to effectively communicate complex concepts to clients - Experience with Salesforce or other CRM software is a plus - Strong business development skills to identify and pursue new leads - Ability to work independently and as part of a team - Strong leadership qualities to drive results and motivate others
2 days ago17 proposalsRemoteProject Management Platform
Lightweight, light or dark appearance, slick minimal design. Something "easy to spot" where task will be grouped (for example as per department marketing, R&D etc) and could be assigned even to people in other departments. Color coding. Urgency level marks. Google and Apple Calendar import to block spots in platform calendar. Views: Task view Project View (group of tasks created or assigned under a project) Dashboard view (group of views defined by user that are most important to him/her - example tasks showed by deadline, all task assigned by X person etc) Calendar view Ability to set notifications Chat with task/project memebers under tasks (comments) Ability to upload files (printscreen, audio etc) to a task or it's comment. Moving tasks and their contents between stages of production. Roadmap.
7 days ago9 proposalsRemoteAccount Manager
Role Overview: The Account Manager is responsible for maintaining strong client relationships, understanding client objectives, and overseeing the successful execution of digital marketing campaigns. Key Responsibilities: Serve as the primary point of contact for clients, ensuring clear communication and understanding of their needs. Develop and maintain strategic account plans, outlining campaign objectives, timelines, and deliverables. Collaborate with internal teams to develop and implement digital marketing strategies aligned with client goals. Monitor campaign performance, analyze data, and provide regular reports and insights to clients. Proactively identify opportunities for account growth and upsell additional services or solutions. Requirements: Bachelor's degree in marketing, communications, or a related field, or equivalent experience. Proven experience in account management or client services within a digital marketing agency. Strong communication, negotiation, and problem-solving skills. Ability to multitask, prioritize tasks, and work effectively under pressure. Understanding of digital marketing principles and familiarity with relevant tools and platforms. Scheduled hours may vary, part-time up to 20 hours per week to start with a possibility to increase, but an ongoing consistent project.
14 days ago24 proposalsRemoteBusiness devlopment Manager
We are looking for a passionate and driven Business Development Executive to join our team and spearhead the sales of our smartphones! About the Role: In this exciting role, you will be responsible for driving sales of our smartphone range by developing and nurturing relationships with key clients and partners. You will be a strategic thinker with a proven track record in exceeding sales targets. You will play a vital role in expanding our market reach and brand awareness for our smartphones. Responsibilities: Identify and develop new business opportunities for our smartphone range. Build strong relationships with potential and existing clients, including retailers, distributors, and carriers. Conduct product presentations and demos, highlighting the unique features and benefits of our smartphones. Negotiate and close sales deals, achieving set sales targets. Prepare and deliver sales proposals and presentations. Track market trends and competitor activity. Develop and implement effective sales strategies to achieve market share growth. Participate in industry events and trade shows.
9 days ago2 proposalsRemoteBusiness devlopment Manager
We are looking for a passionate and driven Business Development Executive to join our team and spearhead the sales of our smartphones! About the Role: In this exciting role, you will be responsible for driving sales of our smartphone range by developing and nurturing relationships with key clients and partners. You will be a strategic thinker with a proven track record in exceeding sales targets. You will play a vital role in expanding our market reach and brand awareness for our smartphones. Responsibilities: Identify and develop new business opportunities for our smartphone range. Build strong relationships with potential and existing clients, including retailers, distributors, and carriers. Conduct product presentations and demos, highlighting the unique features and benefits of our smartphones. Negotiate and close sales deals, achieving set sales targets. Prepare and deliver sales proposals and presentations. Track market trends and competitor activity. Develop and implement effective sales strategies to achieve market share growth. Participate in industry events and trade shows.
9 days ago4 proposalsRemote