Client Relations Manager

I'm looking for an experienced Client Relations Manager to build and maintain strong, long-term client relationships.

What you'll do:
• Act as the primary point of contact, conducting regular check-ins and building rapport to ensure client retention
• Meet with clients to understand their business goals and develop tailored plans to achieve them
• Proactively handle complaints, troubleshoot problems, and coordinate with internal teams to resolve issues
• Identify opportunities to upsell or cross-sell products and services to existing clients
• Ensure both the client and the company adhere to contractual terms and service delivery timelines
• Collect client feedback, conduct performance reviews, and report insights to senior management

If you're organised, detail-oriented, and experienced in client relations, send me a proposal!