Complaint Handling Projects

opportunity

Full Stack Mobile Developer - (Flutter/Node.js)

We are launching an innovative, ultra-lightweight mobile application specifically engineered for the Zimbabwean consumer market called "Uvyro Data Pass". The platform focuses on distributing cost-effective daily data micro-bundles to local users by connecting mobile network APIs with automated ad-network micro-subsidies. We are seeking an experienced Full-Stack Mobile Developer who intimately understands emerging market constraints—specifically optimizing for low bandwidth, cellular network drops, and aggressive asset compression. Your objective will be to build our Minimum Viable Product (MVP) from scratch, linking local payment rails to programmatic telecom data distribution. KEY TECHNICAL REQUIREMENTS: • Frontend Mobile: Flutter & Dart. The production Android application package (.apk) MUST be strictly optimized to compile under 15MB to protect our users' data budgets. • Server Backend: Node.js (Express) or Python (FastAPI). Lightweight, fast, and structured behind a secure server environment variable layer (.env). • Cloud Infrastructure: Experience deploying and managing clean virtual private servers (specifically a Linux droplet on DigitalOcean scaled for low monthly overheads). • Database: PostgreSQL with robust schema configurations designed for an offline-first state machine architecture. REQUIRED API INTEGRATIONS: 1. Paynow Zimbabwe API: To handle automated EcoCash, InnBucks, and OneMoney USSD push prompts and backend verification webhooks. 2. Africa's Talking API: To manage automated real-time mobile data bundle fulfillment to recipient SIM cards. 3. Google AdMob SDK: Implementing secure Server-Side Verification (SSV) rewarded video ad sequences that serve as a security lock/unlock gate for transactions.

opportunity

SEO Specialist for Nigerian Classifieds

Seeking an experienced SEO specialist for revlo.ng, a Nigerian classifieds and local listings marketplace. Require expertise in technical and programmatic SEO for marketplaces with frequently expiring user-generated pages. Tasks: audit and optimize crawl/indexing architecture, Google Search Console, sitemaps, robots.txt, canonicalization, expired-listing handling strategy, URL structure, titles/meta, internal linking, pagination, structured data (JobPosting, Product, Breadcrumb, Organization), Core Web Vitals, mobile SEO, JS indexation, Open Graph, search-result indexing policy, thin-content and spam controls. Aim: scalable SEO foundation to surface high-quality location and category pages (e.g., Jobs in Lagos) without proliferating low-value pages.

"New Customer" Conversion Phone Sales

Position Purpose This appointment operates as the primary professional gateway for landlords, managing agents, and property operators seeking immediate guidance on regulatory compliance and enforcement exposure within England, with responsibility to convert those enquiries into paying clients. This is a sales role requiring strong human sales skills and availability for UK working and evening hours, making UK based candidates most suitable. Comfort must be demonstrated in asking direct and sometimes difficult questions to obtain accurate and truthful answers. Information must be gathered efficiently and prospects must be guided with authority to book and pay for a consultation. Each lead will already have identified a need for the firm’s services. The role requires structured interviewing, qualification against the firm’s offering, and progression to a paid, high value consultation with the Casework Director. Responsibility includes disciplined management of inbound and outbound communications, rapid extraction of relevant information, and structured progression of enquiries into retained legal consultations valued in excess of £500. This is not an administrative post. This is a revenue enabling, compliance sensitive, front line role requiring judgement, authority, and measurable commercial impact. Key Responsibilities All telephone engagements must be conducted promptly, professionally, and with controlled authority. Approved diagnostic frameworks and scripts must be followed precisely during initial development in the role. Conversations must be steered firmly to maintain focus, clarity, and relevance. All required data must be captured accurately in real time and recorded in compliance with internal standards. The seriousness of each legal issue must be assessed through structured questioning, with matters triaged appropriately. Where appropriate, callers must be confidently guided towards booking a paid consultation. Financial transactions must be processed calmly, securely, and in accordance with company procedures. Between 20 and 30 calls per day will be managed once established in the role. A minimum of 2 structured triage calls per hour is expected during a 6 to 7 hour working day once competent. All personal and case information must be verified verbally and confirmed for accuracy. All post booking communications must be triggered correctly without omission. Any inconsistency, uncertainty, or legal risk must be escalated immediately. Absolute Requirements Fluent spoken English is mandatory, delivered with clarity, confidence, and a professional tone. A natural alignment with England based communication standards is required. A working understanding of UK address structures, postcode formats, local authority terminology, and regulatory language is essential. Strict adherence to process and compliance protocols is non negotiable. Each call must be conducted with calm authority and commercial awareness. Experience Required Prior experience in a structured telephone environment such as professional services intake, regulated sales, or call centre operations is required. Proven success in converting prospects into paid professional services is essential. Experience handling high value transactions and processing card payments by telephone is required. Experience working in target driven environments is expected. Exposure to legal, property, or compliance sectors is desirable. Skills and Attributes Strong listening capability with the ability to isolate key facts quickly. Ability to redirect conversations while maintaining authority. Commercial confidence to secure payment when appropriate. High attention to detail with zero tolerance for inaccuracy. Resilience under sustained call volume. A composed and authoritative telephone presence. Professional scepticism with no assumptions made. Security and Integrity References must be verifiable. Background screening will be required. Confidentiality and data protection standards must be upheld at all times. Sensitive legal and financial information will be handled, requiring absolute integrity. Working Pattern Availability of 6 to 7 hours per day is required. Call volumes must be managed within that period without backlog. Flexibility may be required to meet demand. Final Statement This appointment sits at the commercial heart of the organisation. It requires discipline, structure, authority, and commercial awareness. This role suits an individual who understands that precision and control generate trust and results, and who is capable of converting new customer engagement into retained business through structured relationships.

"New Customer" Conversion Phone Sales

Position Purpose This appointment operates as the primary professional gateway for landlords, managing agents, and property operators seeking immediate guidance on regulatory compliance and enforcement exposure within England, with responsibility to convert those enquiries into paying clients. This is a sales role requiring strong human sales skills and availability for UK working and evening hours, making UK based candidates most suitable. Comfort must be demonstrated in asking direct and sometimes difficult questions to obtain accurate and truthful answers. Information must be gathered efficiently and prospects must be guided with authority to book and pay for a consultation. Each lead will already have identified a need for the firm’s services. The role requires structured interviewing, qualification against the firm’s offering, and progression to a paid, high value consultation with the Casework Director. Responsibility includes disciplined management of inbound and outbound communications, rapid extraction of relevant information, and structured progression of enquiries into retained legal consultations valued in excess of £500. This is not an administrative post. This is a revenue enabling, compliance sensitive, front line role requiring judgement, authority, and measurable commercial impact. Key Responsibilities All telephone engagements must be conducted promptly, professionally, and with controlled authority. Approved diagnostic frameworks and scripts must be followed precisely during initial development in the role. Conversations must be steered firmly to maintain focus, clarity, and relevance. All required data must be captured accurately in real time and recorded in compliance with internal standards. The seriousness of each legal issue must be assessed through structured questioning, with matters triaged appropriately. Where appropriate, callers must be confidently guided towards booking a paid consultation. Financial transactions must be processed calmly, securely, and in accordance with company procedures. Between 20 and 30 calls per day will be managed once established in the role. A minimum of 2 structured triage calls per hour is expected during a 6 to 7 hour working day once competent. All personal and case information must be verified verbally and confirmed for accuracy. All post booking communications must be triggered correctly without omission. Any inconsistency, uncertainty, or legal risk must be escalated immediately. Absolute Requirements Fluent spoken English is mandatory, delivered with clarity, confidence, and a professional tone. A natural alignment with England based communication standards is required. A working understanding of UK address structures, postcode formats, local authority terminology, and regulatory language is essential. Strict adherence to process and compliance protocols is non negotiable. Each call must be conducted with calm authority and commercial awareness. Experience Required Prior experience in a structured telephone environment such as professional services intake, regulated sales, or call centre operations is required. Proven success in converting prospects into paid professional services is essential. Experience handling high value transactions and processing card payments by telephone is required. Experience working in target driven environments is expected. Exposure to legal, property, or compliance sectors is desirable. Skills and Attributes Strong listening capability with the ability to isolate key facts quickly. Ability to redirect conversations while maintaining authority. Commercial confidence to secure payment when appropriate. High attention to detail with zero tolerance for inaccuracy. Resilience under sustained call volume. A composed and authoritative telephone presence. Professional scepticism with no assumptions made. Security and Integrity References must be verifiable. Background screening will be required. Confidentiality and data protection standards must be upheld at all times. Sensitive legal and financial information will be handled, requiring absolute integrity. Working Pattern Availability of 6 to 7 hours per day is required. Call volumes must be managed within that period without backlog. Flexibility may be required to meet demand. Final Statement This appointment sits at the commercial heart of the organisation. It requires discipline, structure, authority, and commercial awareness. This role suits an individual who understands that precision and control generate trust and results, and who is capable of converting new customer engagement into retained business through structured relationships.

EBay API + VerifyMy API Integration for UK Pharmacy

We are a UK registered pharmacy looking for an experienced API developer to build a bespoke integration between our eBay.co.uk seller account and VerifyMy, our third-party age-verification provider. We sell non-prescription medicines through eBay. A selected list of approximately 10–20 product SKUs will require an additional age-verification step before the pharmacy can authorise supply. Required workflow: eBay order → check SKU → designated medicine identified → VerifyMy verification → result returned → status linked to order → pharmacy reviews → pharmacy authorises supply The integration should automatically: - Retrieve/detect new orders from our eBay.co.uk seller account. - Identify orders containing one of our designated SKUs. - Initiate the VerifyMy verification process for the customer. - Receive and associate the verification result with the correct eBay order. - Clearly identify verification as Pending / Passed / Failed. - Maintain an auditable record linking the eBay order, SKU, verification result/reference and date/time. - Allow our pharmacy team to easily add/remove SKUs requiring verification without developer assistance. Orders requiring verification must remain identifiable for pharmacy review until verification has been successfully completed. Failed, incomplete or unresolved verification must be clearly identifiable for manual review. We require someone with strong experience in eBay APIs and third-party REST API integrations. Experience with OAuth/API authentication, webhooks or scheduled polling, secure customer-data handling and audit logging is important. VerifyMy has already confirmed that a bespoke integration can be developed for our pharmacy using its Stores API, and API documentation is available. A detailed Statement of Work is attached. Deliverables include: a working eBay/VerifyMy integration, configurable SKU list, verification-status workflow, retrievable audit trail, testing covering successful and failed verification, deployment/handover documentation and 30 days of post-launch bug-fix support. When applying, please briefly provide: 1. Details of any previous eBay API integrations you have developed. 2. Examples of similar third-party API integrations. 3. Your proposed technical approach. 4. Whether you recommend eBay order polling or an event-driven approach, and why. 5. Your estimated development timeframe. 6. Your fixed-price quotation. 7. How you propose to host the integration and securely handle customer data. Our advertised budget is a guide and we are open to reasonable proposals based on the recommended technical approach. Please do not submit a generic web-development proposal. Direct eBay API experience is strongly preferred.

urgent

Microsoft Azure Data Factory Work (ADF)

Seeking an experienced Azure Data Factory specialist to assist with multiple ADF tasks, primarily implementing an incremental load solution. The project entails designing and developing pipelines to perform incremental bulk writes from source tables to six target SQL tables, applying complex SQL logic and transformation rules per table. Deliverables include robust, efficient pipelines, error handling, logging, and documentation of design and operational steps. Familiarity with performance tuning and version control is required. YOU MUST BE UK BASED WITH THE RIGHT TO WORK IN THE UK AND WILLING TO COME TO WORK IN THE CITY OF LONDON PLEASE.

UK Appointment Setter – Pay Per Booked Call (Local Businesses)

Arczen is a small UK digital agency based in Swindon. We help local businesses (garages, cafés, trades, salons, shops) with websites, Google reviews, SEO and local ads. We're looking for a UK-based appointment setter to contact local business owners and book them onto a free 15-minute call with us. We handle the sales call – you just book qualified owners into our calendar. WHAT YOU'LL DO - Call UK small businesses from a target list we provide (or that you build with us) - Have a short, friendly conversation about their website / Google presence - Book interested owners into our calendar via a booking link - Log every call in a shared Google Sheet PAY (results-based) - £35 for every qualified call that actually takes place - £75 bonus for every call that turns into a paying client A "qualified call" means ALL of the following: - You spoke to the business owner or decision-maker - They have a clear need (e.g. no website, an outdated website, or few/poor Google reviews) - They said they're interested in improving it and know the call is about our paid services - They are not ruling it out on budget - They booked the call and turned up Calls that don't meet these aren't paid. We'll review each call together, fairly. Starting with a 2-week paid trial. Great setters get ongoing work. The budget shown covers the 2-week trial (up to 5 qualified calls). You're paid per qualified call through PeoplePerHour – book more and we'll increase it. REQUIREMENTS - Based in the UK, fluent/native English, confident on the phone - Experience with cold calling or appointment setting (B2B/small business ideal) - Understand UK calling rules (TPS/CTPS checks) and willing to follow them - Happy to share call recordings or notes so we can improve together TO APPLY, PLEASE TELL US: 1. Your appointment-setting experience and results (calls booked per week) 2. Roughly how many calls you can make per week 3. How you would open a call with a busy garage owner who has no website

Marketing Specialist – Virtual Assistant

Naturally Inspired Garden Design The Role Marketing specialist to develop and execute the most effective lead generation strategy for a garden design and planting service business positioned at the top of the mass market, targeting affluent domestic customers in North and West London. You'll come with ideas and recommendations on strategy; I'm open to hearing them and we'll shape the approach together. Your job is to identify what works and execute it efficiently. What You'll Need Proven experience marketing small businesses to domestic/consumer audiences Track record with both traditional (print, local media) and online/social marketing Canva experience (very useful) UK-based (essential) Self-directed and strategic; able to propose ideas and adapt based on results Organized; can track placements, renewals, and performance without creating overhead What You Won't Do Customer contact, invoicing, CRM management — I handle those Create lengthy reports or analytics dashboards — I'll track what's working; you focus on execution and bring ideas to the table. This is an ongoing role in a new business, your input will be valued and your role will develop as the business matures.

opportunity

Develop an android, IOS App for my Food Business

Please do not apply if you have not built and delivered this type of app before. We are looking for an experienced mobile developer to build a professional iOS and Android ordering app for our food business. Customers should be able to browse the menu, view prices and images, add items to a basket, submit orders, and receive order-status notifications. The app will require a secure backend/API, database, admin panel, customer order management, push notifications, and reliable handling of failed or duplicate requests. We expect clean architecture, secure authentication, proper validation, production-ready deployment, and support with Apple App Store and Google Play submission. I have attached a technical requirements document outlining the proposed functionality and technical expectations.

B2B Sales Closer– Inbound Leads for Accounting Firm (UAE)

Job Description We are launching an accounting and bookkeeping services business in Dubai, UAE, and are looking for an experienced freelance B2B sales closer to convert inbound leads into paying clients. We will be generating leads through Meta (Facebook and Instagram) advertising campaigns. Your responsibility will be to contact these leads promptly, understand their accounting requirements, present our services, and convert interested prospects into paying monthly clients. This is a long-term opportunity for the right candidate, with a fixed monthly retainer and attractive performance-based commissions. Key Responsibilities * Contact inbound leads promptly, ideally within 5–10 minutes of receiving an enquiry during agreed working hours. * Conduct professional sales calls with business owners and decision-makers in the UAE. * Understand prospective clients’ accounting and bookkeeping requirements. * Present our monthly service packages and handle pricing objections. * Follow up consistently with interested prospects through calls and WhatsApp. * Close sales and guide clients through the onboarding process. * Maintain accurate records of all calls, follow-ups, and outcomes in our CRM. * Work towards agreed monthly sales and conversion targets. Requirements * Proven experience in B2B sales, preferably accounting, bookkeeping, financial services, business setup, or other professional services. * Strong English communication and negotiation skills. * Experience selling services to UAE businesses is highly preferred. * Ability to independently manage the sales process from initial enquiry to closing. * Comfortable working with CRM software and a company-provided calling system. * Availability during agreed UAE business hours to ensure prompt lead follow-up. * Self-motivated, reliable, and results-oriented.

opportunitypre-funded

Marketing Specialist – Virtual Assistant

Naturally Inspired Garden Design The Role Marketing specialist to develop and execute the most effective lead generation strategy for a garden design and planting service business positioned at the top of the mass market, targeting affluent domestic customers in North and West London. You'll come with ideas and recommendations on strategy; I'm open to hearing them and we'll shape the approach together. Your job is to identify what works and execute it efficiently. What You'll Need Proven experience marketing small businesses to domestic/consumer audiences Track record with both traditional (print, local media) and online/social marketing Canva experience (very useful) UK-based (essential) Self-directed and strategic; able to propose ideas and adapt based on results Organized; can track placements, renewals, and performance without creating overhead Being tech literate, up to date with AI and how/when/if to leverage it. Keep me up to date casually, via Email and WhatsApp. What You Won't Do Customer contact, invoicing, CRM management — I handle those Create lengthy reports or analytics dashboards — I'll track what's working; you focus on execution and bring ideas to the table. This is an ongoing role in a fairly new business, your input will be valued and your role will develop as the business matures.

Senior Backend Engineer: Optimize Automation System

We're a Los Angeles leasing company . Our whole operation runs on 14 automations on Railway: tour confirmation texts, driver schedules, owner access texts, application intake, DocuSign contracts, invoicing, and a sync between Monday.com (our CRM) and Quo/OpenPhone (our phones). About 57,000 lines across Node.js and Python, several using the Claude API to read customer replies and write reports. It works and it runs our day. But it was built fast, one fix at a time, and it shows: - The same business rules are written in 5 places in two languages, and they drift apart. - 11 separate Monday connections and 25 files talking to our phone API. Every service polls on a timer, and we're using about 3 times Monday's daily API limit. - AI costs are high: full AI agents run for routine reports, with no caching. - One test file across 14 services. No version history, no staging environment, and deploys come from a laptop. - Mistakes are found by our team after customers see them. WHAT YOU'LL DO - Put everything in GitHub with CI, plus a staging environment that uses test boards and a test phone line. - Build one shared library: a single client each for Monday, Quo and Gmail, with rate limits, retries and call counting, and a single rules module, used by every service. - Replace polling with webhooks wherever the APIs allow, and cache the rest. - Cut AI spend: use plain code where a rule will do, cache prompts, and match each task to the right model. - Turn our written rules and our long list of past mistakes into automated tests, so a fix can't break an earlier one. - Add a simple dashboard: what each service did, what it cost, and what failed. - Then stay on part-time (about 5-10 hours a week) to review changes and handle incidents. WHAT YOU WON'T DO Redesign how we run the business. Our rules are detailed, written down and settled. Your job is to make the system follow them reliably and cheaply. You'll work alongside the AI coding assistant that wrote most of this code and knows the rules. MUST HAVE - 5+ years building production backends in BOTH Node.js and Python - Webhook and event-driven design - Heavy third-party API integration: rate limits, retries, idempotency - Writing tests for messy business logic - Comfort deploying containers on Railway, Render, Fly or similar STRONG PLUS - Monday.com GraphQL API - OpenPhone/Quo or Twilio - LLM cost optimization - DocuSign or QuickBooks APIs

pre-fundedurgent

WordPress Elementor + GeoDirectory Expert Needed

We have recently launched a major rebuild of I Love Manchester, a busy city media and What's On website, and are looking for an experienced WordPress developer with strong Elementor Pro and GeoDirectory experience to help us iron out some post-launch issues and generally improve the look, feel and user experience. The site is already live and functioning. We need someone who understands the existing setup, can identify what is causing particular behaviours and make sensible improvements without creating unnecessary custom code or breaking other parts of the site. The current stack includes: - WordPress - Elementor Pro - GeoDirectory for Places/business listings - GeoDirectory Events for What's On/event listings - GeoDirectory Location Manager / location functionality - WooCommerce - MemberPress - Yoast SEO - Advanced Ads - Cloudflare - Imagify The overall idea is that each specialist plugin does what it is good at, with Elementor handling the presentation and templates, rather than trying to force everything through one theme. Some of the issues we currently need looking at: GeoDirectory / Places - Places currently only seem to appear on the relevant area or neighbourhood page when the location is manually tagged. We would expect the physical address/location data to drive this wherever possible. - Review the way Place category archives work. For example, Cafes & Coffee Shops currently sends users into GeoDirectory URLs such as /places/category/cafes-coffee/greater-manchester/manchester/. We want to make sure the structure and UX make sense. - A user has reported problems trying to submit/add a listing, so the complete front-end submission journey needs testing. - Review Places search and filters generally and suggest improvements. GeoDirectory Events / What's On - Existing formatting issue involving commas on event listings. - "Load More" isn't working on some Event search/archive results. - Event date display needs improving. It currently tends to show either "From [date]" or "Until [date]". For events with a defined run, we would like the start and end dates to be much clearer. - Some listings can give the impression that an event starts on a particular date and then continues indefinitely. We need sensible handling of end dates and recurring events. - Review event ordering, recurrence and archive/search behaviour generally. Search / UX - Our Explore search currently allows a user to select the type of venue in the first field, but selecting it can immediately trigger the search before they have had the chance to enter the area/location in the second field. - We want the overall Places and Events search experience to feel intuitive, particularly on mobile. - We'd welcome recommendations on anything else you notice that adds unnecessary friction. Performance We would also like somebody to review the implementation from a performance perspective, including: - Elementor output - GeoDirectory queries and widgets - Image sizing and optimisation - JPG/WebP/appropriate image formats rather than unnecessarily large PNG photographs - Imagify - Lazy loading - Caching - Cloudflare configuration - Compression - Static asset caching - Any obvious front-end bloat We are not expecting somebody to promise an arbitrary PageSpeed score. We want an experienced developer who can identify where the genuine bottlenecks are and make sensible improvements. How we would like to work The website is live and commercially important, so we need somebody methodical. Initially, we'd like somebody to audit the issues above, tell us what is straightforward, what requires development and what may simply be configuration, then agree priorities and cost before proceeding. We're looking for somebody we can potentially build an ongoing relationship with, so good communication is just as important as technical ability. When applying Please include: - Specific examples of sites you've built or worked on using GeoDirectory and Elementor Pro. - Your experience with GeoDirectory Events, Location Manager and Advanced Search if applicable. - How you would approach diagnosing the issues above. - Your availability. - Whether you prefer hourly or fixed-price work. - An initial estimate for reviewing the site and producing a prioritised list of fixes. Please don't send a generic WordPress proposal. GeoDirectory experience is important for this project. Website: ilovemanchester.com

Shopify & Klaviyo Data Architect | £200/wk Retainer

About Us We are a fun, established fragrance and home-scent brand operating an online Shopify store alongside a popular flagship high-street retail shop (using Shopify POS). Over the past year, we have collected clean customer data across both channels. We have basic automated flows set up, but we lack the expert time and specialised knowledge to optimise them. We will soon start to drive substantial brand awareness and traffic through TikTok Live and social media ads. A holistic understanding of how modern social channels feed into a digital ecosystem will be a massive asset. Our Director is a creative obsessor who will handle 100% of the graphic design, styling, and visual execution. We do not need an asset builder. We are seeking a dedicated, long-term freelance Partner for a secure, 1-year contract. We need a "data architect" who has invested years into mastering Klaviyo-Shopify mechanics. The Partnership & Scope (£200/Week Fixed Retainer for 4 Hours/Week) Your role is to be the analytical brain while our Director acts as the visual builder. Your 4 weekly hours will be strictly dedicated to: Creative To-Do Lists: Provide low-fidelity architectural layout briefs and wireframes for campaigns and automated flows so our Director knows exactly what content blocks to design and the psychological "why" behind them. Omni-Channel Logic: Properly segment our physical shop customers from our pure online shoppers, as well as our fast-moving social media audience, to ensure highly relevant targeting. A/B Testing & Tweaking: Constantly monitor flow health, open rates, and backend logic to plug revenue leaks. Human-Centric Reporting: Translate weekly data analytics into a quick, digestible insight format (like a 3-minute Loom video screen-share) that our team can easily consume and learn from. Requirements Proven technical expertise in advanced Klaviyo flow logic and behavioural segmentation. Deep understanding of the Shopify ecosystem, specifically including Shopify POS data syncing. A strong grasp of the wider e-commerce funnel, including how to handle leads originating from TikTok and paid social channels. Excellent communication skills with a track record of translating complex metrics into clear creative briefs. How to Apply Please share a brief example of a structural wireframe or content brief you have provided to a graphic designer in the past. To ensure you have read this entire post, please start your cover letter with the phrase: "Sensory Data Strategy."

opportunity

Create responsive webapp based on wordpress application

We are looking for an experienced React Native / Expo developer to build a modern, high-performance Android application for Townly - discovering local businesses and offers. Our existing platform is built on WordPress and is fully mobile responsive. We want to convert it into a polished, native-feeling mobile application using React Native and WebView technology. The goal is to create an app that feels fast, seamless and native, rather than a basic website wrapper. Key Requirements 1. App Development Build the application from scratch using React Native / Expo. Integrate our existing WordPress website using WebViews. Develop a scalable architecture that can support iOS in the future. 2. Navigation & Performance Implement modern native bottom and top navigation. Enable instant or near-instant switching between main sections. Implement intelligent page preloading and caching. Preserve page states, filters and scroll positions. Eliminate unnecessary page reloads, flickering and white screens. 3. UI/UX recreate our modern UI as a native navigation with animations. Ensure consistency across Android devices and screen sizes. 4. Website Integration Ensure full compatibility with existing WordPress functionality. Support user authentication, Google login and membership functionality. Ensure forms, dynamic content, AJAX filters and account pages work correctly. Maintain user sessions across the application. 5. Native Features Android back-button support. Deep linking and external link handling. Native sharing functionality. Appropriate loading and offline/error handling. 6. Testing & Deployment Optimise performance, stability and memory usage. Thoroughly test all navigation and core functionality. Configure the application for production. Provide a Google Play Store-ready Android App Bundle (AAB). Deliver complete source code and documentation. Technology React Native / Expo TypeScript React Native WebView Existing WordPress backend Expected Outcome A fast, modern, reliable and professional Android application that offers a near-native experience while leveraging our existing WordPress platform.

opportunity

Video Creator & Editor Ongoing Weekly Work, 10–12+ Social Ads

TITLE AI Video Creator & Editor — Ongoing Weekly Work, 10–12+ Social Ads DESCRIPTION We’re looking for an experienced AI video creator and editor for ongoing, paid weekly work producing at least 10–12 short videos per week. These are vertical ads for Instagram Reels and TikTok, usually 15–30 seconds, occasionally up to 40 seconds. Our first priority is an AI mentor app for men. The ads explore recognisable situations: procrastination, loneliness, relationships, financial pressure, broken promises and wasted potential. The product must have a clear, meaningful role in each story. We want films that make people stop scrolling, recognise themselves and want to try the app. THE STANDARD We need photorealistic characters, believable acting, strong visual hooks, purposeful editing and excellent sound. The work should have colour, energy, personality and emotional weight. You must understand how to build a story, create tension and land a memorable ending. Character consistency, realistic hands, coherent environments and readable phone screens are essential. We review details closely. WHAT YOU WILL HANDLE • AI image and video generation. • Consistent characters across shots. • Animation, editing and compositing. • Integration of supplied app screens and branding. • Voiceover production when required, using an approved voice. • Commercially cleared music and sound effects. • English captions and final exports. We provide the concepts, scripts, brand assets and app references. We can also supply final voiceovers. We expect you to contribute creative judgement and improve the execution. WORKING ARRANGEMENT • Ongoing weekly work. • At least 10–12 completed videos per week. • Weekly payment. • A paid trial video before starting the regular arrangement. • Please quote your best weekly price for 12 videos, including your revision allowance. TO APPLY Please answer these five points: 1. Send your three strongest relevant videos. Tell us exactly which parts you created. 2. Which tools and workflow do you use to maintain realistic, consistent characters? 3. Can you reliably deliver 10–12 finished videos every week? What is your turnaround for the first draft? 4. What is your best weekly price, and what does it include? 5. Briefly describe how you would film this opening: “A man has spent hours building his perfect video-game character. Beside him are old pizza boxes and an overdue bill. The message: you can restart the game, but you cannot replay the years you’ve lost.” Give us your first three shots. We want to see how you think, not just which tools you use. Please start your proposal with “STORY FIRST” so we know you have read the brief. We’re looking for a reliable creative partner who can turn a strong idea into a finished ad people actually want to watch.

Sales & Business Development Executive (Inbound & Outbound)

Company: LeBern Ltd Location: Remote – UK business hours Engagement: Freelance, initially 4 weeks, with ongoing opportunities About Us LeBern is an established UK property services company supporting landlords, investors, letting agents and housing providers. Our services include: - Guaranteed Rent: Securing rental agreements and managing landlord relationships. - Tenant Evictions: Helping landlords and agents navigate the legal possession process. - Property Management: Managing residential properties on behalf of landlords. - **Property Maintenance:** Providing maintenance and property support solutions. - **Property Acquisition & Accommodation Supply:** Developing property opportunities and relationships with local authorities and housing providers. We are looking to establish a dedicated, results-driven sales division to support business growth across all our services. The Opportunity We are seeking an experienced Sales & Business Development Executive capable of managing both inbound and outbound sales. We currently have an existing customer database, regular inbound enquiries and established operational teams, but no dedicated sales team. We need someone who can take ownership of sales opportunities, generate new business, convert enquiries into paying customers and help implement an organised, measurable sales process. This is a revenue-generating sales position, not simply an appointment-setting or customer service role. Key Responsibilities Inbound Sales - Respond promptly to incoming enquiries from landlords, investors and agents. - Qualify leads, understand customer needs and recommend appropriate services. - Conduct sales consultations, handle objections and close deals. - Follow up outstanding quotations, previous enquiries and prospective clients. - Identify cross-selling opportunities across LeBern's services. Outbound Business Development - Proactively identify and contact landlords, investors, letting agents and property businesses. - Conduct outbound calls, targeted email outreach and follow-ups. - Re-engage existing and previous customers. - Develop referral relationships and identify new commercial partnerships. - Generate qualified leads, appointments and new business. CRM & Sales Management - Manage leads and opportunities through HubSpot CRM. - Maintain accurate pipeline records and follow-up schedules. - Help establish structured sales processes and communication templates. - Coordinate with operational teams when onboarding new clients. - Provide weekly reporting on activity, conversion rates, pipeline value and revenue generated. Essential Requirements - Minimum 3 years' proven sales or business development experience. - Strong track record of closing deals and generating revenue. - Experience managing both inbound and outbound sales. - Excellent telephone communication, negotiation and objection-handling skills. - Experience using HubSpot or similar CRM systems. - Highly organised, proactive and comfortable working independently. - Excellent written and spoken English. - Availability during UK business hours. Highly Desirable: - UK property, estate agency, lettings or landlord services experience. - Experience selling legal, financial or professional services. - Previous involvement in establishing sales processes or teams. Initial Project & Expectations We propose an initial paid four-week trial, approximately 40–60 hours, with the potential for an ongoing engagement. Key objectives: 1. Manage and convert existing inbound enquiries. 2. Reactivate previous leads and customer relationships. 3. Generate qualified new business through outbound prospecting. 4. Maintain an accurate, organised sales pipeline. 5. Demonstrate measurable sales activity, conversion and revenue results. 6. Help establish the foundations of an efficient, scalable sales operation. Performance will be assessed against agreed sales KPIs, including qualified opportunities, proposals, conversion rates and completed business. All sales activity must follow our approved commercial processes and applicable UK marketing and data protection requirements. Fees & Incentives Please quote your hourly rate or fixed project fee for the initial engagement. We are open to a competitive base fee plus performance-related incentives linked to genuine commercial results. How to Apply Please provide: 1. A summary of your relevant sales experience. 2. Examples of previous sales results, including revenue generated or conversion rates. 3. Your experience selling UK property or related services. 4. Your approach to managing inbound enquiries and outbound prospecting. 5. Your experience with HubSpot CRM. 6. Your proposed rate and weekly availability. We are looking for a commercially driven sales professional who can take ownership, generate revenue and grow with the business. Successful candidates may be invited to an initial interview to discuss their experience and approach.

UK Based Virtual Assistant

My business is in need of a driven and passionate freelancer to assist on various stages of our sales pipeline for one of the largest nursery groups in the UK. Every single application will be checked manually so if you feel you are relevant please apply and don't be discouraged. NOTE: We are strictly looking for UK based freelancers. Activities will include but are not restricted to; REQUIREMENT: • Communicating with inbound enquiries via live chat, web form, email and phone and booking tours for these enquires at our nurseries. • Following up with enquiries that we were not able to reach at initial contact – often using creative methods and utilise the full spectrum of channels – phone, email, SMS, Whatsapp etc • Following up with enquiries after their tour to understand their experience and next steps and facilitating this. • Calling our historic open/lost deals to present them with specific offerings (open day visit, discounted fees, one time offers etc) • Conducting market research calls across our deals to learn more about how they found out about us and why they decided to engage with us at the enquiry, tour and enrolment stages. Importantly: this is not a cold calling role. You will only be engaging with people that have reached out to us. **ABOUT YOU** We are looking for someone who is: Persevering: you don't give up easily, and you use every available mode of contact to move enquiries through the pipeline. Hard-working: you put in the work needed to achieve the best commercial outcomes. Driven and self-motivated: you set high standards for yourself and push to achieve the best results. Proactive: you use your initiative, constantly looking for ways to do things better, faster and more effectively without needing direct input. Organised and efficient: you can manage a high volume of enquiries at different stages without anything slipping. Detail-focused: you spot errors across many records, put them right, and take pride incomplete, accurate record-keeping. Emotionally intelligent: you are friendly and approachable, and handle a wide range of conversations and situations with ease. Positive: you have a positive and optimistic attitude to life, and work, and carry that through everything you do! **SKILLS AND EXPERIENCE** Essential Proven experience in a customer experience, sales, admissions or enquiry management role with conversion targets Experience managing a pipeline of enquiries or deals in a CRM system An excellent telephone manner and strong written communication skills The ability to prioritise and manage a high volume of enquiries at once Confident using Microsoft Office or Google Workspace

Internal Training Notes Index for Customer Support Work

When someone new starts helping me with customer support, they need to understand my way of handling messages, my templates, my tags, and my internal rules. Right now, all that information is scattered across different documents and chats, with no clear order. I want a simple index that shows where each training topic lives and how it fits together. This is a one‑off setup job with a small, fixed deliverable. You will receive: My existing training materials (notes, docs, chat exports, template links, workflow descriptions – roughly 10–20 files or sections). A short note from me describing the main topics a new helper needs to learn (for example: inbox triage, tagging system, templates, escalation rules, response‑time targets). Your work will include: Reviewing all the materials I provide and grouping them into logical training topics (for example: “Getting Started”, “Inbox Triage”, “Tags & Labels”, “Templates & Macros”, “Escalation Rules”, “Weekly Review”). Creating a simple index (Google Doc or Sheet) with: Topic name Short description of what’s covered Link or reference to the source file/section Suggested order for learning (1, 2, 3, etc.) Ensuring the index is easy to scan so a new helper can see at a glance what they need to learn and where to find it. Adding brief instructions (half a page max) on how to use the index during onboarding. Delivering: One final training notes index file (Google Doc or Google Sheet). A short instruction note (can be on the first page of the same file). This index is only for my internal use when onboarding someone to help with customer support. It will not be shown to customers or posted on any website or external platform. If you have experience creating training indexes, onboarding docs, or similar internal resources for customer service or virtual assistant work, please send a message with: A brief description of any similar onboarding or training documentation you’ve built. How you keep training materials clear and easy to follow for someone new.

Expert Event Booker | Admin and Enquiry Management

Freelance Event Booking Coordinator | Administration & Enquiry Management We are a premium event staffing agency seeking an experienced, organised freelancer to manage client enquiries, prepare quotations and coordinate bookings from initial contact through to event completion. This is a hands-on role for someone who communicates professionally, follows up confidently and keeps every booking detail accurate and up to date. Key responsibilities - Respond promptly to client enquiries by email, telephone and WhatsApp. - Gather event requirements, including dates, hours, location, staffing numbers, duties and uniform requirements. - Prepare accurate quotations and invoices using approved rates and templates. - Follow up on proposals, answer questions and help convert enquiries into confirmed bookings. - Check staff availability, shortlist suitable profiles and coordinate client interviews and briefing calls. - Create and update jobs on Liveforce, ensuring staff profiles and booking details are complete. - Maintain client records, booking trackers and the sales pipeline. - Coordinate contracts, payment follow-ups, uniforms and event arrangements. - Create event WhatsApp groups, share briefs and monitor questions. - Obtain staff confirmations before each event and coordinate urgent cover when required. - Collect post-event feedback and support repeat bookings. Experience and skills required - Previous experience in event booking, staffing coordination or agency operations. - Excellent written and spoken English, with a polished client communication style. - Strong administration skills and attention to detail, particularly with dates, hours and pricing. - Confidence managing several bookings and deadlines simultaneously. - A proactive approach to sales follow-ups and resolving operational issues. - Familiarity with Liveforce, Xero, Pipedrive and Google Sheets is desirable. - Discretion when handling client information, staff details and commercial rates. Freelance working arrangements This is an ongoing freelance opportunity. You must be able to provide consistent availability during agreed working hours and respond promptly around event deadlines. Working hours, scope and fees will be agreed based on experience and availability.