Complaint Handling Projects

Senior AI Developer / Engineer – Contact Centre AI Projects

We are seeking a Senior AI Developer / Engineer to support the discovery and potential development of two AI projects within a UK outbound contact centre. Our current contact-centre platform is MaxContact. The first project aims to explore how AI could enable us to analyse call recordings at scale for QA, compliance, sales and customer insights, moving beyond our current reliance on limited manual call reviews. The second project aims to explore the use of AI to handle the initial stages of outbound calls, identify non-prospects and transfer appropriate engaged prospects to human agents. We are deliberately not prescribing the technical solution or technology stack at this stage. We are looking for an experienced, hands-on developer who can understand our business objectives, advise us on how these could technically be achieved, explain what would be involved, and potentially build or support implementation of the agreed solution. What we're looking for: - Strong experience developing and deploying AI-enabled solutions in production environments. - Hands-on software development and systems integration experience. - Strong experience working with APIs and integrating third-party systems. - Ability to take a business problem and recommend an appropriate technical solution rather than requiring a predefined technical specification. - Experience with voice AI, telephony or contact-centre technologies would be highly advantageous. - Ability to communicate technical concepts clearly to non-technical stakeholders. - UK-based preferred, although we are open to suitable candidates who can work closely with a UK-based remote team. This is initially a discovery and scoping engagement, with the potential for development work to follow depending on the recommended approach. As the discovery stage is intended to establish the appropriate technical approach, development requirements, timescale and likely cost, we welcome proposals that include your usual rate and how you would suggest structuring the initial discovery engagement. Rate est. between £15 to £20p/h

B2B Sales & Business Development

SPYL is an Israeli technology startup developing an AI-powered real-time translation platform for businesses and organizations. We have a working product and are expanding our pilot and international sales activity. We are looking for an experienced B2B Sales & Business Development freelancer for a long-term remote engagement. This is not a one-time lead generation task. We want someone who can work with us consistently, develop their own pipeline and manage opportunities from prospecting through sales conversations and closing. Responsibilities: • Research relevant businesses and decision-makers • Build and manage your own prospect pipeline • Cold calling and outbound email outreach • Conduct discovery and sales calls • Present SPYL remotely to potential customers • Follow up consistently with prospects • Handle objections and commercial discussions • Move qualified businesses into product pilots • Develop opportunities toward paying customers • Work closely with our Operations/Technical team during pilots and onboarding • Maintain an organized sales pipeline • Identify new markets and commercial opportunities Requirements: • 2+ years of B2B sales/business development experience • Strong outbound prospecting and cold calling skills • Experience generating your own leads • Experience progressing opportunities toward closing • Excellent spoken and written English • Independent, proactive and organized • Comfortable working toward measurable sales targets Experience in SaaS, technology, AI or B2B solution sales is an advantage. Our initial international focus includes Europe, the UK, North America and other relevant markets. Engagement: • Long-term freelance contract • Approximately 35–40 hours per week • Fully remote • Hourly base compensation • Performance bonuses • Additional commission on customers personally sourced and closed • Opportunity for increased compensation and responsibility based on results We are looking for someone interested in a serious ongoing freelance relationship with SPYL, rather than a short-term sales project. When applying, please briefly answer: 1. What B2B products or services have you sold? 2. Which countries or markets have you sold into? 3. Were you personally responsible for outbound prospecting and closing? 4. What is your expected hourly rate?

Warm Lead Sales & Follow-Up Pilates Courses 1 Hour Daily

Project description We are looking for an experienced sales person to follow up and convert warm leads for our Mat Pilates and Reformer Pilates instructor training courses. We generate leads through Meta advertising and already have a CRM containing prospective students who have actively enquired about our courses. This is not cold calling – these are warm leads who have expressed an interest in training with us. We need someone for 1 hour per day, Monday to Friday (5 hours per week). Consistency is important to us, so we are specifically looking for someone who can dedicate an hour each weekday rather than completing the five hours in one block. During that hour you will: - Contact new and existing leads by telephone and WhatsApp - Follow up previous conversations and enquiries - Build rapport and understand which course/location is right for them - Answer initial questions about course dates, structure, pricing and payment options - Handle common objections and confidently move conversations towards enrolment - Keep our CRM updated so we can clearly see where every lead is in the sales journey - Re-engage older warm leads where appropriate We will provide full training on our courses, pricing, locations, payment plans, FAQs and the enrolment process. We are looking for someone who is confident in sales and conversion, not simply someone to send messages or make calls. You should be comfortable picking up the phone, having natural conversations, following up more than once and asking for the sale. Experience in education/course enrolment, fitness, Pilates, wellness, training providers, membership sales or converting Meta/Facebook leads would be particularly useful. This is initially 5 hours per week, with the potential to become an ongoing role if it works well. When applying, please tell us: 1. Your experience converting warm leads 2. Whether you're comfortable with both phone and WhatsApp follow-up 3. Any experience selling education, training, fitness or wellness services 4. Your hourly rate 5. Your availability Monday–Friday Please do not apply if your experience is primarily lead generation – we already have the leads. We need someone who can convert them into paying students.

Need UK Based Virtual Assistant/Customer Experience/CRM Person

We are looking for a driven and passionate freelancer to assist on various stages of our sales pipeline for one of the largest nursery groups in the UK. We will be checking every single application manually so if you feel you are relevant please apply and don't be discouraged. NOTE: We are strictly looking for UK based freelancers. **ABOUT THE WORK** Activities will include but are not restricted to; • Communicating with inbound enquiries via live chat, web form, email and phone and booking tours for these enquires at our nurseries. • Following up with enquiries that we were not able to reach at initial contact – often using creative methods and utilise the full spectrum of channels – phone, email, SMS, Whatsapp etc • Following up with enquiries after their tour to understand their experience and next steps and facilitating this. • Calling our historic open/lost deals to present them with specific offerings (open day visit, discounted fees, one time offers etc) • Conducting market research calls across our deals to learn more about how they found out about us and why they decided to engage with us at the enquiry, tour and enrolment stages. Importantly: this is not a cold calling role. You will only be engaging with people that have reached out to us. **ABOUT YOU** We are looking for someone who is: Persevering: you don't give up easily, and you use every available mode of contact to move enquiries through the pipeline. Hard-working: you put in the work needed to achieve the best commercial outcomes. Driven and self-motivated: you set high standards for yourself and push to achieve the best results. Proactive: you use your initiative, constantly looking for ways to do things better, faster and more effectively without needing direct input. Organised and efficient: you can manage a high volume of enquiries at different stages without anything slipping. Detail-focused: you spot errors across many records, put them right, and take pride incomplete, accurate record-keeping. Emotionally intelligent: you are friendly and approachable, and handle a wide range of conversations and situations with ease. Positive: you have a positive and optimistic attitude to life, and work, and carry that through everything you do! **SKILLS AND EXPERIENCE** Essential Proven experience in a customer experience, sales, admissions or enquiry management role with conversion targets Experience managing a pipeline of enquiries or deals in a CRM system An excellent telephone manner and strong written communication skills The ability to prioritise and manage a high volume of enquiries at once Confident using Microsoft Office or Google Workspace

UK Accountant Required for Two Small Limited Companies

I am looking for a qualified UK accountant to assist with the accounting and statutory requirements of two small UK Limited Companies. Both companies have relatively straightforward accounting requirements, a very limited number of transactions and well-organised financial records. I undertake the bookkeeping myself using Kashflow and can provide all relevant financial information, including bank statements, invoices, expenses and accounting records. Company 1: Final Accounts and Company Closure: The first company is a small structural engineering consultancy which is expected to cease trading on **31 October 2026**. We require a fixed fee quotation for the following services: 1. Preparation of the final statutory company accounts covering approximately seven months of trading, from 1 April 2026 to 31 October 2026, including submission to Companies House and the relevant Corporation Tax return to HMRC. 2. Preparation and issuance of a P45 for one director receiving a minimum salary, including the necessary final payroll submissions and closure of the PAYE scheme with HMRC. 3. Any necessary adjustment of the company's accounting reference date or accounting period. 4. Formal closure and dissolution of the Limited Company through Companies House, including any necessary liaison with HMRC. The company has very few invoices and transactions, and all bookkeeping has already been undertaken. Our existing accountant will be able to provide all previous accounting records, financial statements, payroll information and other relevant documentation to ensure a smooth handover. Company 2: Ongoing Accounting Services: We are also seeking an accountant to provide ongoing services for a second small UK Limited Company. Please provide your fees for: 1. Preparation of annual statutory accounts and submission to Companies House, together with the preparation and submission of the Corporation Tax return to HMRC and the annual Confirmation Statement to Companies House. 2. PAYE payroll services for one sole director receiving minimum salary. 3. Preparation and submission of the director's annual personal Self Assessment tax return. 4. Provision of your accountancy firm's office address as the company's registered office address with Companies House, including correspondence handling. **Additional Information** Both companies operate in the professional services sector and have a relatively small number of invoices and transactions. I personally undertake the bookkeeping, which should significantly reduce the amount of accounting work required. Our current accountant is increasingly focusing on larger companies and is no longer able to dedicate sufficient time to our smaller businesses. We are therefore seeking a reliable accountant who can provide a professional, responsive and cost-effective service. Fee Quotation Requested Please provide: - A separate fixed fee quotation for completing all services associated with the closure of Company 1. - A separate annual fee quotation for the ongoing accounting, payroll, Self Assessment and registered office services for Company 2. - No VAT return preparation or filing services are required, as neither company is VAT registered. - Your professional qualifications, relevant experience and expected turnaround times. We would ideally like to establish a long-term working relationship with a dependable UK accountant. Please confirm whether your quoted fees include VAT or any other charges. Thank you, and we look forward to receiving your proposals.

Lead generator for UK construction software: £100 + commission

We have built a plataform that offers software for UK construction payment applications, built by a director of a working London M&E contractor. Subcontractors use it to prepare their monthly applications. Main contractors use it to receive, assess and certify them, and to issue payment notices on time. It works out every payment date and notice deadline from the contract's own terms, and it connects to Xero with more accounting integrations coming later this month. Main contractors invite their subcontractors onto each package, so every main contractor that joins brings its supply chain with it. It is live with its first customers, and the founder sets up every customer personally. You would be one of our first introducers, with direct access to the founder, and the customers you bring in become our first case studies. Getting started (this project, £100 fixed) Contact 20 UK main contractors that fit our profile (tier 2 and tier 3 contractors and fit-out firms, roughly 10 to 250 staff), excluding any already in our CRM. For each one: Register it in our CRM before you make contact Identify the commercial manager, commercial director or senior QS Make genuine contact by phone, email or LinkedIn, following our playbook Log the outcome and date Book 30-minute demos with the founder wherever you can; they count towards your commission. What you get Our sales playbook (phone script, objection handling, approved wording and contact rules) A login to our Sales CRM where every company you register is yours for 90 days A free payment date calculator to open conversations, and a booking page so you can book demos while you are on the call. After the starter project: commission, paid through PeoplePerHour 100% of each customer's first monthly fee, paid soon after they start paying Then 10% recurring on everything they pay for the rest of their first year Recurring commission on subcontractors that join through main contractors you introduce Demo fees for your first 3 months, plus bonuses Once trained on the product, you can run demos and close sales yourself if you prefer; the commission is the same either way. Full terms are shared with shortlisted applicants. You will need At least 2 years in B2B lead generation, appointment setting or business development, with real numbers to show for it A working knowledge of UK rules on cold calls and emails (TPS, CTPS, PECR) Confidence talking to commercial managers and QSs about valuations, applications and cash flow; construction experience is a real advantage To be UK based You will be self-employed, choose your own hours and methods within our contact rules. Upload samples and other helpful material

React Native Developer - Supabase & Payment Integrations

SplitSense is a free, ad-free alternative to Splitwise that helps people manage group expenses, scan receipts, split individual items, merge balances, and simplify settlements. getsplitsense.com We are looking for an experienced React Native developer who can work across the mobile application and its Supabase backend. Payment integrations and settlement flows are an important part of the role, but you should also be comfortable improving existing features, fixing bugs, and contributing thoughtful product ideas. What you will work on - React Native and TypeScript development across the SplitSense mobile app - Supabase Auth, Postgres, Row Level Security, database functions, storage, and backend integrations - Payment and settlement experiences, including UPI, payment providers, webhooks, transaction states, and reconciliation - Debugging and improving existing product flows - Secure handling of user, expense, and payment-related data - Android and iOS testing, performance, and production releases - Reviewing requirements and suggesting simpler or better solutions when appropriate What we are looking for - Strong production experience with React Native and TypeScript - Hands-on experience with Supabase in a real application - Experience implementing payment integrations or other transaction-sensitive workflows - A solid understanding of authentication, database security, Row Level Security, and API design - The ability to read an existing codebase and become productive quickly - Strong debugging skills and attention to product behaviour and edge cases - Clear communication and the confidence to suggest improvements instead of only following instructions Product familiarity is required We are a fast-moving team and expect candidates to arrive prepared. Before applying, install SplitSense, create your account, and spend some time using it as a real user. At minimum, create a group, add a few expenses, and explore the splitting methods, balances, settlements, group settings, and activity history. We will ask detailed questions about features across the entire application during the interview. We want candidates who take the initiative to understand the product as real users before discussing how they would improve it as developers.

High-Ticket Client Acquisition for Luxury Chauffeur Business

West Drive Executive is a premium chauffeur and luxury vehicle business based in Birmingham, serving clients across the UK. We are looking for a business development / partnerships specialist who can help us win high-value recurring clients and referral partners. This is not a generic lead generation role and we are not interested in someone simply sending thousands of cold emails. Our objective is to build relationships with organisations and individuals capable of generating significant recurring bookings. Target Clients / Partners We are particularly interested in developing relationships with: Executive Assistants / Personal Assistants to HNW and UHNW individuals Corporate travel managers Family offices Private aviation companies, FBOs and jet brokers Luxury hotels and concierge teams Luxury travel advisors and DMCs Wealth management / private banking firms Law firms, accountancy firms and professional services businesses Event agencies Celebrity / VIP management companies Production companies Luxury concierge businesses Companies requiring executive transport for directors, clients and events The goal is to win recurring corporate accounts, preferred-supplier relationships and referral partnerships, rather than one-off low-value bookings. What We Need You To Do Initially, we would expect you to: Identify and research high-value target accounts. Find the correct decision-makers within those organisations. Build highly targeted prospect lists. Develop outreach messaging tailored to each audience. Carry out personalised outreach through email and/or LinkedIn. Follow up professionally with prospects. Generate qualified conversations and meetings. Track prospects and opportunities in a simple CRM. Help develop partnership propositions for hotels, aviation, concierge and corporate clients. Work with us to turn initial bookings into recurring accounts. We can personally handle important sales calls and meetings if necessary, so we are open to candidates who are particularly strong at identifying prospects and creating qualified opportunities. What Success Looks Like We are not interested in vanity metrics such as: number of emails sent email open rates large unqualified lead lists We care about: conversations with genuine decision-makers qualified meetings trial bookings corporate accounts opened preferred-supplier relationships recurring bookings revenue generated from accounts you originate Our longer-term aim is to develop relationships capable of generating £5,000–£20,000+ per month in chauffeur and executive transport revenue. We understand that high-value relationships take time to develop and do not expect unrealistic overnight results. Who We Are Looking For We would particularly like to hear from people with experience in one or more of: Luxury hospitality Private aviation Corporate travel Executive transport Luxury concierge UHNW / private-client services Family offices Business development B2B outbound sales Strategic partnerships Professional services Events / VIP hospitality Existing relationships within these industries would be a major advantage. UK market experience is strongly preferred. Budget / Working Arrangement We are currently looking for a cost-effective freelancer rather than an expensive agency or £2,000+ per month consultant. We are open to: hourly arrangements a small monthly commitment project-based trials base payment + performance commission For the right candidate, we would be very happy to pay additional commission for genuinely valuable accounts that result in revenue. We would prefer to begin with a small paid trial before committing long term. When Applying Please answer the following rather than sending a generic proposal: 1. Give one example of a high-value corporate or partnership client you personally helped win. What did you actually do? 2. Have you worked with luxury clients, executive assistants, corporate travel, private aviation, hotels, concierge businesses, family offices or similar audiences? 3. If you had 30 days to generate the first serious corporate opportunity for West Drive Executive, who would you target first and why? 4. How would you find and approach those decision-makers? 5. What would you personally do each week? 6. How would you measure your success? 7. Are you open to a small initial paid trial plus commission for accounts that generate revenue? Please do not apply if your strategy is simply mass cold email or providing large generic lead lists. We are looking for someone who understands that one excellent corporate or luxury relationship can be worth more than hundreds of ordinary enquiries.

B2B LinkedIn Prospecting & Multichannel SDR / Appointment Setter

We are a UK independent business energy consultancy looking for an experienced B2B prospecting professional to help us build and develop a consistent pipeline of qualified UK business opportunities. This is not simply a list-building role and it is not a high-volume scripted telesales position. We are looking for somebody who can identify the right businesses and decision-makers, approach them professionally through LinkedIn, develop initial conversations, research and enrich the opportunity where appropriate, and ultimately help move suitable prospects towards a telephone conversation or qualified appointment with our Managing Director. The role We will define the types of businesses we want to target. You will then help turn that targeting strategy into real prospects by identifying suitable companies and the appropriate business owners, Finance Directors, Operations Managers, Facilities Managers or other relevant decision-makers. LinkedIn and ideally LinkedIn Sales Navigator will initially be an important source of prospects. We will not provide access to our Managing Director's personal LinkedIn profile, so applicants should explain how they normally conduct LinkedIn prospecting and outreach. We are particularly interested in applicants who already have their own active LinkedIn profile and Sales Navigator access. We are looking for a professional, personal and consultative approach rather than automated mass messaging. Where a prospect engages, the objective is to understand whether there is a genuine potential opportunity and move the conversation forward appropriately. This may include obtaining further information, finding a telephone number or email address, arranging telephone follow-up, recording a future renewal opportunity or booking a qualified appointment. Telephone prospecting ability would therefore be a significant advantage. Our systems Prospect information and activity will need to be recorded in an InEnergy-controlled system. Initially, we envisage providing access to a controlled Zoho prospecting sheet where prospects can be entered and progressed through agreed stages. Suitable prospects will then move into our Zoho CRM for continued follow-up, telephone activity and opportunity management. We therefore do not expect the freelancer to retain the only copy of prospect information in their own spreadsheets or systems. We are happy to adapt the final workflow around the successful applicant if they already have a proven and efficient way of working. What matters to us We are more interested in quality and ownership of the process than simply volume. We want somebody who can research intelligently, communicate credibly with UK business decision-makers, keep accurate records, follow prospects up when promised and identify genuine opportunities rather than simply report activity. Trust, reliability and the ability to work independently are extremely important to us. Previous experience in commercial energy would be useful but is not essential. Experience with UK B2B sales, professional services, telecoms, finance, SaaS or other consultative B2B markets would also be relevant. The initial engagement will be a short paid trial, with the potential to become an ongoing role if the approach produces good-quality opportunities. Please can you confirm: Do you currently have and use your own LinkedIn Sales Navigator account? Do you personally contact prospects through LinkedIn, or do you mainly build lead lists for others? How do you normally take a prospect from LinkedIn research through to a conversation or booked appointment? Are you comfortable recording all prospects, conversations and follow-ups in a client-controlled system such as Zoho Sheet/CRM? Can you also make telephone calls to interested or suitable prospects, or would telephone follow-up need to be handled by somebody else? Please give one example of a B2B campaign where you personally sourced prospects through LinkedIn and generated genuine leads or appointments.

EXECUTIVE PERSONAL ASSISTANT - Direct Person - No Agents

Flexible, adaptable, intelligent, diplomatic and ruthlessly efficient describes the person required. This opportunity is only for serious players. Your British Spoken and Written English skills must be excellent; there is no time for correcting spellings and pronunciations from other jurisdictions and dialects. You must be capable of being shown how to do something once and then doing it correctly, consistently and repeatedly without needing to be reminded, chased or shown again. You must be available to start immediately. British working hours must be covered, although working times will vary and may fall anywhere between 6.00 am and 9.00 pm. Weekend work will be required when workloads, urgent cases or major deadlines demand it. You will become the right-hand person to the Executive Director of Landlord Licensing & Defence. Things must be made to happen quickly, accurately and efficiently so that backlogs do not develop and deadlines are never missed. Fast and reliable broadband is essential, together with a backup internet connection for use if the main service fails because of a provider problem, natural disaster or any other disruption. This role is for someone who works hard, goes the extra mile, remains dependable and understands that clients and urgent work cannot simply be abandoned when pressure increases. The systems are relatively simple and straightforward, and anyone who listens carefully, follows instructions and learns quickly should be capable of providing the required support. Much of the work involves copying and pasting accurately, interpreting information, filling gaps, completing forms, preparing documents, maintaining systems and relentlessly following people up until the required result is achieved. The Executive Director does not have time to continue carrying out administration because previous assistants were inefficient, failed to learn and could not act properly upon short or incomplete instructions. There is nothing unnecessarily complicated about the administrative work, but it must be completed correctly, quickly and in exactly the required way. Excellent spoken and written English is compulsory. Perfect grammar, spelling, comprehension and attention to detail must be demonstrated in everything written and said throughout the application process. Being “nearly right” will not be good enough. Communication must always be written in the required house style, which means that there is no “I” or “we”, the client and subject matter remain central, opinions are not invented and every statement is based upon facts, evidence, the law and the reality of the work being undertaken. All clients are under immense pressure because enforcement action is being taken against them. Anxiety and distress must be handled quickly, calmly and diplomatically without promises being made that cannot be fulfilled and without deadlines being committed to unless delivery can be guaranteed. Incomplete instructions must be understood in the context of previous work so that documents and tasks can be prepared for checking without everything having to be explained from the beginning. Corrections must be understood, implemented immediately and applied to all future work without the same mistakes being repeated. This is not a comfortable role for someone who needs constant supervision, avoids responsibility, disappears when things become difficult or produces excuses instead of results. The Executive Director works fast, expects things to be done properly, does not suffer fools gladly and wants the bloody job done. If that sounds unreasonable, do not apply. If that sounds like the challenge you have been waiting for, apply now. Where you live does not matter, and applications are welcomed from anywhere in the world provided that the required working hours, availability, internet reliability and standard of English can be delivered without exception. ACTION: Send a short, entertaining story by DM explaining why an invitation to apply should be sent to you. Do not send a generic CV introduction, corporate waffle or something obviously produced by artificial intelligence. Show intelligence, personality, humour, perfect English and the ability to follow these instructions.

Convert Web App to Android & iOS Apps + Publish on Both Stores

Hi Freelancers, We run a live astrology consultation platform where users chat with verified astrologers. Our web app is already live .We need an experienced Android developer to turn it into an Android app with AI-powered features, and get it approved and published on the Google Play Store. SCOPE OF WORK - APP - Build an Android app from our existing web app (WebView/Capacitor/Flutter, suggest what works best) - Add push notifications for new chat messages and consultation alerts - Splash screen, app icon, offline/no-internet screen, back-button handling, deep links - Make sure login, live chat, wallet recharge and payment flows work smoothly inside the app SCOPE OF WORK - AI FEATURES - AI Astrologer chat: instant AI answers to astrology questions, available 24/7, especially when no human astrologer is online - AI Kundli / birth chart: generate a birth chart from date, time and place of birth, with an easy-to-read AI explanation - Personalised daily, weekly and monthly horoscope based on the user's birth details - AI compatibility (kundli matching) report for couples - Smart astrologer recommendation: suggest the best-suited astrologer based on the user's question - Integrate using an AI API (OpenAI, Claude or Gemini). API keys must be kept on the server, never inside the app - Usage limits and cost control (e.g. free AI messages per day, then paid via wallet) - Support for English and Hindi responses COMPLIANCE AND PUBLISHING - Make the app compliant with Google Play policies (payments, data safety, permissions, target API level, and the AI-generated content policy including an in-app option to report offensive AI responses) - Prepare the store listing: screenshots, feature graphic, short and full description, privacy policy link, Data Safety form, content rating - Upload and submit the app using our Play Console account, and fix any rejection until it is approved and live - Hand over full source code, signed AAB file, keystore and a short guide for future updates REQUIREMENTS - Proven experience publishing apps on Google Play (please share live Play Store links) - Hands-on experience integrating AI/LLM APIs into mobile apps - Experience with chat, consultation or wallet-based apps is a plus - Familiar with Google Play's closed testing requirement for new developer accounts - Good communication and regular progress updates DELIVERABLES - App with AI features live and approved on Google Play Store - Source code, AAB, keystore and credentials handed over - 30 days of free bug-fix support after launch TO APPLY, PLEASE INCLUDE 1. Links to 2-3 apps you have published on Google Play 2. Any app you have built with AI/chatbot features 3. Your recommended approach for our app, including the AI part 4. Fixed price and estimated timeline (please price the app and AI features separately) Please start your proposal with the word "Kundli" so we know you have read the full post. Thanks, Ashish

React Email Developer & Designer — Resend / Next.js

React Email Developer & Designer — Resend / Next.js Transactional Emails Project Overview We are building a new professional creator platform and are looking for an experienced email designer/developer to create our transactional email system. The platform operates within the adult-creator industry, so you must be comfortable working on a professional platform within this sector. The platform name and detailed project information will be provided to the selected freelancer. This is a design + development project. We are not looking for someone who only creates email mockups. We need production-ready email templates that can be integrated into our Next.js / React / TypeScript application using Resend. ⸻ What We Need We want a professional, consistent email design system covering our core transactional emails. The design should be: * Modern * Premium * Professional * Clean * Responsive * Mobile-friendly * Trustworthy * Consistent across the platform We do not want generic or overly promotional adult-industry designs. ⸻ Initial Templates The initial package is expected to include approximately 15–20 transactional email templates, including: Authentication * Welcome / account created * Email verification * Password reset * Password changed * New login/security notification Creator * Creator application received * Verification required * Verification approved * Verification rejected * Creator onboarding * Profile approved Payments & Activity * Payment confirmation * Payment failed * Subscription confirmation * Subscription cancellation * Payout processed * Payout failed * New subscriber * New purchase * New message The exact list will be confirmed before work begins. ⸻ Technical Requirements Strong experience required with: * React * React Email * TypeScript * Next.js * Resend * HTML email * CSS * Responsive email development * Figma The final templates should be delivered as clean, reusable React/TSX components suitable for Resend. We want reusable components such as: * Email layout * Header * Logo * Footer * Buttons * Typography * Dividers * Information boxes * Alerts * Social links ⸻ Email Compatibility Templates should be designed with major email clients in mind, including: * Gmail * Outlook * Apple Mail * Yahoo Mail * iPhone Mail They must work correctly on both desktop and mobile. ⸻ Branding We will provide the selected freelancer with the required brand assets, including relevant: * Logos * Colours * Fonts * Icons * Design references The freelancer will be expected to use these assets consistently throughout the email system. ⸻ Dynamic Variables Templates must support dynamic information such as: * First name * Username * Creator name * Amount * Currency * Transaction ID * Verification URL * Password reset URL * Dashboard URL * Profile URL * Support URL * Unsubscribe URL Each template should clearly document its required variables. ⸻ Deliverables For each email template: * Finished email design * Production-ready React/TSX code * Reusable components * Resend-compatible implementation * Subject line * Preview/preheader text * Dynamic variables * CTA/link requirements * Required image assets * Basic integration instructions If Figma is used, editable Figma/source files must be supplied. ⸻ Important The platform operates within the adult-creator industry, but the emails themselves should remain: Professional, tasteful, modern and platform-focused. No explicit imagery or explicit email designs are required. ⸻ Ideal Freelancer We are looking for someone who has experience creating real production email systems, not just visual designs. Experience with the following is highly desirable: * React Email * Resend * Next.js * TypeScript * Transactional email * SaaS platforms * Subscription platforms * Creator platforms * Responsive HTML email * Figma ⸻ Please Include in Your Proposal Please provide: 1. Examples of transactional email systems you’ve created. 2. React Email examples, if available. 3. Your Resend experience. 4. Your React/Next.js experience. 5. Your estimated price. 6. Your estimated delivery time. 7. Which email clients you test against. 8. Confirmation that editable source/design files will be provided. Please do not send a generic proposal. We are specifically looking for someone who can handle both email design and production-ready development. ⸻ Potential Ongoing Work This is initially a fixed-scope project. If the quality of work is strong, there may be ongoing work creating additional transactional, notification and marketing email templates as the platform develops. Confidentiality The platform name, branding and detailed product information will be provided to the selected freelancer. Project information and unreleased materials must be treated as confidential.

Cold Caller / Sales Development Representative

About Monkedia Monkedia is a performance marketing agency that helps direct-to-consumer and ecommerce brands grow through paid digital advertising, creative strategy, web development, and email marketing. We work with brands that care about revenue, not vanity metrics. Our work is measured in outcomes such as ROAS, MER, CAC, AOV, and profitable growth. About the Role This role is responsible for creating qualified sales conversations for Monkedia. You will work both cold Apollo lists and warm lists made up of prior inquiries, referrals, past conversations, event contacts, and other prospects who already have some connection to the agency. You will be the first meaningful human interaction many prospects have with Monkedia. Your job is not to pressure people into a generic agency pitch. Your job is to understand the business, identify whether there is a real fit, communicate our value clearly, and create qualified opportunities for the person responsible for closing the deal. The strongest person in this role understands the world our prospects operate in. You can speak credibly with ecommerce founders, marketing leaders, and operators about customer acquisition, paid media, creative fatigue, landing pages, tracking, offers, and the pressure to make advertising produce profitable revenue. What You Own Build and work daily prospecting workflows across Apollo cold lists and Monkedia warm lists. Research accounts and contacts before outreach so messaging is relevant to the company, category, growth stage, offer, and likely marketing challenges. Make outbound calls and conduct structured follow-up by email, SMS, LinkedIn, or other approved channels. Respond quickly and thoughtfully to warm leads, referrals, inbound inquiries, and prospects who re-engage with Monkedia. Use discovery questions to understand the prospect's business model, customer, current acquisition mix, paid-media spend, goals, constraints, and urgency. Explain Monkedia's capabilities in plain language, including paid acquisition on Meta and Google, direct-response creative, landing-page and web development, email marketing, and ecommerce growth strategy. Qualify opportunities against agreed criteria and book high-quality discovery calls for the closer or strategy team. Maintain complete and accurate CRM records, including activity, contact status, qualification notes, next steps, and follow-up dates. Test hooks, talk tracks, offers, and objection-handling approaches, then document what is producing conversations and what is not. Deliver a clear weekly view of activity, connection rates, qualified opportunities, meetings booked, show rates, and pipeline contribution. What We Are Looking For 1+ year of experience in cold calling, appointment setting, SDR, BDR, inside sales, or a similar prospecting role. Demonstrated comfort making a high volume of outbound calls and following up consistently without needing to be chased. Experience working from a structured lead list or sales engagement platform. Apollo experience is strongly preferred. Strong verbal and written communication. You can sound natural, direct, curious, and professional rather than scripted or aggressive. Working knowledge of ecommerce and direct-response marketing, including DTC brands, customer acquisition, paid social, Google Ads, creative, landing pages, conversion rates, and email. Ability to understand and explain the difference between generating traffic and generating profitable revenue. Comfort speaking with founders, CMOs, heads of marketing, and other senior decision-makers. Strong listening and qualification skills. You do not confuse a friendly conversation with a qualified opportunity. Reliable organization and follow-through across cold and warm lead pipelines. Meaningful overlap with U.S. working hours.

opportunity

Meta & TikTok Ads Setup – Shopify Beauty Brand

I’m looking for an experienced ecommerce performance marketer to set up and manage Meta Ads and TikTok Ads for HYGEA BEAUTY for an initial 2-month period. Website: hygeabeauty.com HYGEA is a UK Shopify beauty brand selling reusable makeup blending sponges. We currently have one core product in Multicolour and Black, with different bundle options: 1 pack – 5 sponges, 2 pack bundle, 3 pack bundle The aim is straightforward: generate profitable online sales and identify which audiences, offers, creatives and platforms work best. **Scope** I need someone to handle: 1. Meta Business Manager / Ads Manager setup and review 2. TikTok Ads account setup/review 3. Meta Pixel + Conversion API / Shopify tracking 4. TikTok Pixel and conversion tracking 5. Correct Purchase, Add to Cart and Checkout events 6. Campaign structure and targeting 7. Prospecting and retargeting 8. Ad copy 9. Static/image ads 10. Testing different hooks, offers and bundles 11. A/B testing creatives and audiences 12. Regular campaign optimisation for 3 months until everything is optimised and all ad types are setup 13. Budget allocation based on performance 14. Weekly performance updates initially, with clear monthly reporting on CPA, ROAS, CTR, conversion rate and sales going forward 15. Recommendations for improving the website/product page where relevant I don't want campaigns simply switched on and left running. I'm looking for someone who will actively analyse the results, cut poor-performing ads, test new ideas and move budget towards what is working. *Creative testing* We will have professional product photography available and can provide existing brand/product assets. I'm particularly interested in testing different advertising angles, including: - Premium-quality beauty sponges at an affordable price - Value of receiving 5 sponges per pack - Bundle/value offers - Product demonstrations - Before/application/after concepts - Beauty routine content - Static vs video/UGC-style advertising - Different hooks and opening messages I'm open to the freelancer recommending other approaches based on previous beauty/ecommerce experience. *Video / UGC ads* If you can also create high-quality short-form video or UGC-style ads, please quote this separately. I'm happy to pay extra for video creative where there is a strong reason to believe it will improve Meta/TikTok performance compared with relying only on static images. This could include: - Product demonstration videos - Hands applying foundation with the sponge - Beauty routine/GRWM style content - UGC-style testimonials/concepts - Voiceover ads - Hook-focused TikTok/Reels creatives - Multiple edited versions/hooks from the same footage Please explain exactly what video content you can provide and the additional cost. *Important* Because we're an early-stage brand with one main product, I don't want unnecessarily complicated campaigns. I'd prefer someone who can start lean, generate data, identify winning creatives/offers and then scale what works. I'm also open to prioritising Meta initially and introducing TikTok once we have enough data/creative, if you believe that will produce better results than splitting a limited budget across both from day one. *Budget* Approximately £350–£500 fixed price for initial setup and 2-3 months of active optimisation/management. Advertising spend is separate. I'm happy to consider a higher proposal for someone with a particularly strong track record with Shopify beauty/ecommerce brands. Video/UGC content can be quoted separately. When applying, please include: 1. Examples/results from Shopify or ecommerce campaigns you've managed 2. Beauty/cosmetics experience if available 3. Typical ROAS/CPA examples from comparable products 4. Exactly what you'll do during the 2-month period 5. How often you optimise campaigns 6. Your approach to testing creatives 7. Whether you'd launch Meta and TikTok together or phase them 8. Whether you can create video/UGC ads and the cost 9. What advertising budget you'd recommend initially for Hygea Beauty 10. Any initial thoughts after reviewing hygeabeauty.com Please don't send a generic copy-and-paste proposal. I'm looking for someone performance-focused who could continue working with Hygea Beauty long-term if the initial campaigns perform well.

Senior Android Platform & Linux Systems Engineer

We are looking for a Senior Android Platform & Linux Systems Engineer to work on our virtualized Android infrastructure This is a Linux/platform-heavy role with regular Android system-level work. You will work with Linux containers, ARM64 infrastructure, Android virtualization, Redroid/AOSP builds, system configuration, performance, and low-level debugging We need real hands-on experience working below the Android application layer RESPONSIBILITIES - Build and maintain virtualized Android environments on Linux - Work with Redroid or similar Android virtualization technologies - Produce and maintain ARM64-compatible Android builds when required - Debug Linux, container, Android boot, runtime, and performance issues - Work with Android system components such as init, SELinux, Binder, native services, system properties, and permissions - Modify Android system/framework/native components when needed - Configure Android builds for required device profiles and system characteristics - Maintain reliable ADB and CDP connectivity - Investigate differences between physical Android devices and virtualized Android environments - Optimize CPU, memory, startup time, and stability for multiple Android instances - Produce reproducible builds and document important configuration changes - Work with infrastructure, automation, scraping, and QA teams to identify and fix platform-level issues MUST-HAVE SKILLS - Strong Linux systems knowledge - Good understanding of containers, processes, networking, filesystems, memory, and system debugging - Experience with Docker or similar container technologies - Experience with ARM64 Linux or Android environments - C/C++ experience or confidence working with native system-level code - Hands-on Android experience below the application layer - Strong experience with ADB and debugging tools such as logcat, dumpsys, and dmesg - Ability to independently diagnose complex system-level problems Your Android platform experience may come from: - AOSP - Android Automotive - Redroid / Waydroid - LineageOS / GrapheneOS / custom ROMs - Android device bring-up - HAL development - Binder - Native Android services - SELinux / init - Android kernel work - Android virtualization NICE-TO-HAVE SKILLS - Experience building AOSP from source - Experience modifying AOSP and producing custom Android images - Redroid experience - Cuttlefish, QEMU/KVM, or Android Emulator experience - Android Automotive experience - Custom ROM development - Android kernel or HAL development - Chromium/Chrome on Android - Android NDK experience - Experience running many Android instances on server infrastructure - Familiarity with browser automation through CDP or Playwright EXPECTED OWNERSHIP We expect the engineer to own the Linux/Android platform layer You should be able to take a system-level problem, identify whether it comes from Linux, containers, Android, virtualization, or build configuration, and implement the correct fix When Android/AOSP changes are required, you should be able to make them directly or work effectively with a senior Android platform specialist reviewing the solution PROJECT CONTEXT We are building an Android virtualization platform for browser automation and scraping workloads The current setup uses Redroid in Docker, external networking and proxy infrastructure, ADB connectivity, and browser automation through CDP The current PoC primarily runs on x86/x64. The target architecture is ARM64 The role focuses on making Android run reliably and efficiently in this environment and modifying the Android platform when infrastructure configuration alone is not enough The platform needs to support: - ARM64 infrastructure - Android Chrome/Chromium - Reliable ADB connectivity - Required Android/device profiles - CDP-based browser automation - Multiple Android instances running on server infrastructure Infrastructure, proxy routing, scraping integration, and QA are handled by other team members.- COMPENSATION - Hourly rate based on relevant experience and technical depth - Remote collaboration - Flexible engagement based on project needs - Performance bonuses for successful technical milestones - Additional bonuses for solving complex platform, Android, or virtualization problems - Long-term collaboration for strong and reliable performance SELF-FILTERING This is not a standard Android app development role Experience mainly with Kotlin/Java applications, Jetpack, Android UI, or application-level SDK work is not enough This is also not a standard DevOps role. Docker, cloud, or Kubernetes experience alone is not enough You should have real experience debugging or modifying Android below the application layer During the interview, we will ask you to walk us through a real Android platform or low-level systems problem you personally solved, including: - The original problem - How you investigated it - The root cause - The fix - How you verified the result

opportunity

Wholesale Sales & Operations VA for Premium Art Brand

We are looking for an experienced, commercially minded virtual assistant to establish and manage the UK wholesale operation for a premium independent art brand. The initial product is a beautifully produced card deck featuring 40 original collage artworks. It currently retails for £65 and is suitable for premium gift, art, lifestyle, stationery, book and wellbeing retailers. This is an ongoing operational role. You will initially find and approach suitable commission-based wholesale sales agents, then manage the agents, retailer enquiries, orders and related administration. YOUR RESPONSIBILITIES Sales-agent recruitment: • Research UK wholesale sales agents and multi-brand agencies • Identify agents already representing complementary products • Search relevant directories, associations, trade publications, LinkedIn and industry networks • Publish approved sales-agent opportunities • Contact and follow up with suitable candidates • Screen responses and arrange calls with the strongest candidates • Coordinate onboarding once agents are appointed Agent and retailer management: • Act as the main administrative contact for appointed agents • Provide current product information, price lists and sales materials • Track which retailers and territories each agent is covering • Follow up regularly on opportunities and next steps • Respond to routine wholesale enquiries • Send catalogues, prices and wholesale terms • Maintain accurate agent and retailer records • Collect retailer feedback and identify recurring questions or issues Orders and sales administration: • Receive and check wholesale orders • Prepare invoices using the approved system • Monitor payments and follow up when required • Coordinate packing and dispatch with the appropriate person • Send confirmations and tracking information • Handle routine delivery, damage, return and replacement enquiries • Record reorders and maintain customer follow-up • Track sales generated by each agent • Prepare agent commission calculations for approval • Maintain basic stock and order records Systems and reporting: • Create and maintain simple trackers or a CRM for agents, retailers, opportunities and orders • Keep clear notes of all communications and next steps • Provide a concise monthly report covering activity, orders, revenue, commissions, outstanding opportunities and priorities INITIAL PROJECT The first stage will include: • Understanding the product, brand and target market • Setting up the basic wholesale administration process • Researching at least 30 relevant UK agents, agencies or industry contacts • Preparing and publishing the approved sales-agent opportunity • Contacting suitable candidates and managing responses • Producing a shortlist of credible candidates • Identifying any missing materials required for wholesale sales The role will then continue on an hourly or monthly basis as agents are appointed and orders begin. WHO WE ARE LOOKING FOR You should have: • Experience as a VA, sales administrator, wholesale coordinator or sales-operations assistant • Strong research and B2B outreach skills • Experience supporting sales agents, distributors or wholesale customers • Excellent written and spoken English • Strong spreadsheet, CRM and organisational skills • Confidence managing orders, invoices and commission calculations • Excellent attention to detail and follow-up • The ability to work independently and take ownership of the process Experience within the UK gift, retail, art, stationery, publishing or wellbeing sectors would be particularly valuable. You may be based outside the UK, but you must understand the UK business environment and communicate in natural, polished British English. TO APPLY Please include: 1. Your relevant wholesale or sales-administration experience 2. Any agents, distributors or retailer accounts you have supported 3. The systems you have used for orders, invoicing and reporting 4. How you would find credible UK wholesale sales agents 5. Your availability for the initial project and ongoing work 6. Your proposed fixed fee and ongoing hourly rate Please begin your proposal with “WHOLESALE OPERATIONS” so we know you have read the full brief. We want someone dependable who can manage this area over the long term—not someone who will simply provide a scraped contact list.