Complaint Handling Projects

opportunity

Looking for Partners to Open and Own Etsy Shops

Job Description: I am seeking motivated individuals who meet the following requirements to partner on an exciting Etsy project: Requirements: Must be from a country eligible for Etsy Payments (please check Etsy’s official list) Must be 18 years or older Must be legally able to open and own an Etsy shop under their name Willing to cooperate long-term on managing the shop (product sourcing, listings, marketing will be handled by our team) Reliable and committed to following through on the partnership What You’ll Do: Create and officially own an Etsy shop under your name Collaborate with our team who will manage the daily operations Share in the profits from shop sales Sign an agreement to protect both parties’ interests Compensation: Referral bonus available for successful partners Long-term cooperation opportunities for committed individuals If you fit these criteria and are interested, please send me a message with: Your current country of residence Confirmation that you are 18+ Any previous experience with Etsy or online stores (optional) Looking forward to working with you!

We need ADMINISTRATIVE ASSISTANT in our Texas office

We are seeking a highly organized and proactive Administrative Assistant to join our Texas office. The ideal candidate will possess exceptional multitasking abilities and a keen attention to detail. Responsibilities include managing schedules, coordinating meetings, handling correspondence, and supporting various administrative tasks to ensure smooth office operations. Proficiency in office software and strong communication skills are essential. If you are a self-motivated individual who thrives in a dynamic environment and is eager to contribute to our team's success, we invite you to submit your proposal.

Solicitor of England & Wales to confirm QWE via SRA

I am seeking to engage a Solicitor of England & Wales (SRA-registered) to confirm my Qualifying Work Experience (QWE) via the mySRA portal. This is not a review-only project. The intention is confirmation of QWE, subject to a proper review. Experience summary My role is within HR / recruitment in an international organisation, involving the practical application of employment and data-protection law, including: • Applying statutory employment law in hiring and employment processes (e.g. fixed-term and part-time arrangements) • Applying and advising on GDPR / data-protection law in recruitment • Ensuring right-to-work compliance and lawful onboarding • Preparing and handling legally required employment documentation • Advising managers on employment-law compliance and people-process requirements Scope • Review a written portfolio mapping experience to SRA competencies • If satisfied, confirm QWE on the mySRA portal Requirements Please apply only if you: • Are an SRA-registered Solicitor of England & Wales • Are willing to confirm QWE on mySRA • Are not offering a review-only service Fees • Fixed-fee proposals welcome Budget note: The amount shown is a placeholder only. Please apply with your own fixed fee.

Sistem recomendasi

We are seeking a skilled developer to create a sophisticated film recommendation system utilizing deep learning techniques. The project involves designing an algorithm that analyzes user preferences and movie attributes to deliver personalized recommendations. The ideal candidate should have expertise in machine learning, particularly in deep learning frameworks, and experience with collaborative filtering and content-based filtering methods. A deep understanding of data handling, model optimization, and evaluation metrics is essential. This project aims to enhance user engagement and satisfaction through tailored movie suggestions.

Odoo Automation: Convert PDF Purchase Orders to Sales Orders

Project Overview: We are looking for a Python/Odoo developer to build a simple tool for our staff. The tool needs to read Purchase Orders (PDFs) sent by our customers and automatically create a Draft Sales Order in Odoo. The Goal: Our staff should be able to drop a PDF into the tool (or a specific folder), and the system should extract the data and push it to Odoo. Key Constraints: No Monthly Fees: We do not want to use paid OCR subscriptions (like AWS or Google Cloud). You must use free/open-source Python libraries to read the text. Windows Desktop: The tool must run on Windows 10/11 computers. It needs to be easy for non-technical staff to use (e.g., a simple .exe file). Scope of Work: Input: The tool accepts a PDF file. (PDFs from the same customer may come in 1, 2, 3, or 4 page formats) Identify Customer: Determine which customer sent the file (e.g., by reading the filename or the header text). Extract Data: specific fields need to be pulled: PO Number Date Line Items (SKU, Quantity, Price) Product Mapping: The tool must match the "Customer SKU" found on the PDF to our "Internal Product Reference" in Odoo. Odoo Integration: Use the Odoo API to create the order. Requirements: The solution must be able to handle different PDF layouts for different customers (we can discuss how you want to handle this configuration).

Web application Expert

Senior Blockchain / Full-Stack Developer Needed to Rescue E-commerce Project We’re building an e-commerce platform that handles global shipping and international orders, but the project is hitting serious roadblocks. The codebase exists, but the system isn’t ready for launch, and our current team is struggling to fix complex issues. We need a senior developer who can step in, understand the existing architecture, and stabilize the platform before we go live. The platform combines a traditional e-commerce flow with blockchain elements. Smart contracts manage payments, tokenized rewards, and some transaction logic, while a Python backend handles order processing, inventory, and shipping coordination. The frontend is built with React.js. Right now, blockchain interactions are inconsistent, some transactions fail, and data between the frontend, backend, and smart contracts isn’t always syncing correctly. This isn’t a new project — it’s about rescuing something that already exists. We need someone with hands-on experience debugging Solidity contracts, resolving state issues, and integrating blockchain reliably with e-commerce systems. You’ll also coordinate fixes across the Python backend and React frontend, ensuring orders, payments, and shipping workflows function correctly. We’re looking for a problem-solver who can take ownership, work independently, and bring a production-ready mindset. If you’ve helped pre-launch blockchain projects get back on track, understand cross-border e-commerce complexities, and can ensure the system is secure, stable, and ready for users, you’re exactly who we need.

opportunity

Experienced Audio Editor Needed for Ongoing Projects

Description: We are seeking a skilled and detail-oriented Audio Editor to support our audio production projects. The ideal candidate will have experience in editing, mixing, and mastering audio for podcasts, videos, or other media formats, delivering clean, professional-quality sound that meets project specifications. Responsibilities: Edit and clean up audio recordings (noise reduction, removing errors, volume leveling) Mix and master tracks for clarity and balance Sync audio with video when required Follow project guidelines and deadlines while incorporating feedback Communicate effectively throughout the editing process Requirements: Proven experience with audio editing software (Adobe Audition, Audacity, Logic Pro, Pro Tools, or similar) Strong attention to detail and sound quality Ability to handle multiple projects and meet deadlines Portfolio or sample work required Project Type: Freelance / Remote, with potential for long-term collaboration How to Apply: Please submit your portfolio, relevant experience, and availability. Highlight any experience in podcasts, music, or video production.

PHP & MySQL Website Optimization and Bug Fixing Project

This project involves analyzing, troubleshooting, and improving an existing dynamic website built with PHP and MySQL. The primary objective is to identify and fix coding errors, optimize database queries, and enhance overall website functionality and performance. Tasks include debugging PHP scripts, resolving connection and query issues, improving user interface responsiveness, and ensuring secure and efficient interaction with the MySQL database. The project also focuses on implementing best practices in web development, such as proper error handling, input validation, and optimized backend logic, resulting in a stable, reliable, and user-friendly website.

opportunity

Business Outreach Specialist based in Estonia.

Silverlight Research Network is expanding its remote team and is looking for a reliable Business Outreach Specialist to handle outbound calling and early-stage prospect engagement. This role is focused on contacting potential clients, gathering interest, and passing qualified leads to the internal team. This position is ideal for someone who is disciplined, comfortable speaking with international contacts, and able to work independently from home. Main Duties: -Place outbound calls to targeted prospects and business contacts -Present the company professionally and follow provided call guidelines -Identify interested prospects and qualify them as potential leads -Record call outcomes accurately in the system -Maintain consistent daily calling performance Candidate Profile: -Must currently reside in Estonia -Clear spoken English and confident phone manner -Previous experience in outbound calling, customer outreach, or sales support is a plus -Reliable internet connection and a quiet home workspace Compensation: -Salary: $700 (USD), fixed price. -Full-time, long-term remote role. Application Instructions: To be considered, please submit: -Your most recent resume (CV) -A short voice recording demonstrating your English speaking ability.

Web Developer for WooCommerce/WordPress/Oxygen Expertise Needed

ecom GmbH is a dynamic e-commerce firm specializing in innovative online solutions. Check our website for reference: coversmart.ch. Role Description: We're seeking ambitious, and motivated web developer to join our team on an as-needed, hourly basis. You'll handle WooCommerce integrations, WordPress customizations, and Oxygen Builder developments to drive our projects forward. Key Requirements: Proven expertise in WooCommerce, WordPress, and Oxygen Builder. Strong problem-solving skills and a proactive mindset. Ability to work independently and deliver high-quality results under tight deadlines. What We Offer: Flexible hourly engagements based on project needs. Opportunity to contribute to cutting-edge e-commerce initiatives. Collaborative environment with room for growth. If you're a top-tier talent ready to lead with code, apply now with your portfolio and relevant experience

opportunitypre-funded

Maison Italic: High-ticket sales for luxury Italian furniture.

Maison Italic is a premier interior architecture and procurement house that brings the world-renowned "Made in Italy" excellence to high-end residential and commercial projects. With a portfolio of over 500 elite Italian manufacturers, we provide turnkey solutions for discerning clients who demand the highest standards of design and craftsmanship. We are seeking a seasoned Outbound Sales Professional to act as our brand ambassador. Your mission is to initiate relationships with high-net-worth individuals (HNWIs), property developers, and commercial architects to introduce our bespoke design and procurement services. Key Responsibilities Strategic Outbound Prospecting: Conduct cold calls to a curated list of potential clients and partners to introduce Maison Italic’s value proposition. Lead Qualification: Identify the specific needs of prospects, ranging from turnkey interior design to bespoke furniture procurement. Appointment Setting: Successfully bridge the gap between initial contact and a formal consultation with our design team. CRM Management: Maintain meticulous records of calls, follow-ups, and lead status. Brand Representation: Communicate with the sophistication and professional vocabulary expected in the luxury furniture and architecture industry. Required Skills & Experience Proven Track Record: Minimum 5 years of experience in high-ticket outbound sales or business development. Industry Knowledge: Familiarity with the luxury furniture market, interior design, or the "Made in Italy" sector is highly preferred. Exceptional Communication: Fluent, persuasive English (additional languages like Italian or Arabic are a plus) with a polished "corporate-executive" tone. Resilience: A veteran mindset—able to navigate gatekeepers and turn "no" into "not right now." What We Provide Legal Backing: You will be representing a brand fully owned and operated by Global Concierge, a registered entity under RAK International Corporate Centre (Registration No: 0149). Marketing Support: Access to our digital portfolio and website (https://maisonitalic.com) to support your sales efforts. Compensation: Competitive hourly rate plus a highly attractive commission structure on successful conversions/contracts. How to Apply Please provide a brief summary of your most successful high-ticket sales achievement. If you have a recording of a past sales call or a voice sample, please include it. We are looking for the "voice" of Maison Italic. The "Maison Italic" Executive Sales ScriptPhase 1: The Hook (The First 15 Seconds) "Good morning/afternoon, [Prospect Name]. My name is [Salesperson Name] calling from the London/Dubai office of Maison Italic. I’m reaching out because we are currently expanding our portfolio of turnkey interior projects in [Prospect’s City/Region], and your recent project at [Reference a specific project if known] caught our attention." Phase 2: The Value Proposition "We specialize in bridging the gap between high-end architectural vision and the 'Made in Italy' manufacturing world. We represent over 500 elite Italian manufacturers, providing everything from bespoke furniture and lighting to full-scale interior architecture. Essentially, we act as the single point of contact—handling the design, the direct procurement from Italy, and the final installation." Phase 3: The Discovery Question "I noticed on your website that you focus on [Luxury Residential/Commercial Spaces]. Are you currently managing any projects where sourcing authentic, high-caliber Italian craftsmanship has been a challenge or where you're looking for a more streamlined 'turnkey' solution?" Phase 4: Handling the "I already have a supplier" Objection "I completely understand. Most of our partners already have established channels. However, Maison Italic is unique because we provide direct access to the manufacturers that aren't typically available through standard retail showrooms. Because we operate under our parent facility, Global Concierge, we handle the entire logistics and banking tail, so you don't have to deal with multiple international vendors." Phase 5: The Close (The Appointment) "I’d love to send you a digital copy of our latest curated portfolio so you can see the quality of our recent installations. Beyond that, would you be open to a 10-minute introductory call next Tuesday with our Head of Design? We can discuss how we might be able to simplify your procurement for your next project." If Accepted we will need to sign an NDA subject to receiving passport and ID documents and proof of address of the agent. At Maison Italic, we don't hire 'callers'; we hire future partners. While we provide a $300 base to cover your desk, our top performers in this role earn over $1,500 a month. One project close for a luxury villa could earn you a bonus that pays for your entire year's rent.

Legal Translation to Spanish & German

I have a collection of legal documents—more than 50 pages in total—that must be translated from English into both Spanish and German. Accuracy is critical: clauses, terms of art, headings, and citations all need to read as if they were originally drafted in the target language while preserving the intent of the source text. Because these are legal materials, I’m looking for translators who are either legally trained or have a strong track record handling contracts, agreements, or compliance papers. Familiarity with consistent formatting (section numbering, exhibits, footnotes) will be essential so that the translated files can be filed or presented without extra layout work on my end. Deliverables • Two fully-proofed translations—one in Spanish, one in German—mirroring the structure and pagination of the English originals. • Editable files (Word or equivalent) plus a clean PDF for each language. • A brief glossary of any specialised terms you standardised during translation. Please let me know your estimated turnaround time for the full set and highlight relevant legal translation experience.

opportunity

UI Design + HTML/CSS Templates for Book Catalogue Web App

I’m looking for a frontend designer to help improve the visual design of an existing web application. The application is a book catalogue / library system. I handle all backend development myself; what I need is a clean, modern, reusable frontend design, delivered as static HTML/CSS templates that I can integrate into my app. The look I'm after is fairly minimal, clean, for instance goodreads or rightmove. I do have a crude logo and some other icons/assets but am looking for all new designs. Scope of Work: Create an overall visual design / theme for the site Apply the design to 3–4 sample pages that I will provide (existing content and layout) Deliver: Responsive HTML templates CSS (plain CSS or SCSS is fine) Any images / icons / fonts required for the design Design should be consistent and reusable across additional pages I’ll apply myself later. This is a design-first task, not backend or JS-heavy work. I will supply content and structure for pages such as: Book listing / catalogue view Book detail page Simple form page (add/edit book) Basic navigation / layout shell You’ll restyle these using the same content but with an improved visual design. Technical Preferences: Clean, semantic HTML Modern CSS (Flexbox / Grid) Minimal or no JS unless genuinely needed No frameworks required Easy for a backend developer to integrate and extend What I’m Looking For: Strong UI / visual design skills Experience delivering static HTML/CSS templates Clear, well-organised code Good communication and willingness to iterate on design feedback Please include examples of similar work (especially dashboard, catalogue, or data-driven UIs). Deliverables: 3–4 responsive HTML pages CSS + assets Brief notes on how the layout is structured (optional but appreciated) Budget: Open to proposals — happy to pay fairly for quality work.

Project: Web App Security Audit (CIS Payroll Platform)

We need an independent application-layer security audit of a UK CIS payroll & HMRC submission web app. www.paycis.co.uk This is not a basic port scan — we already have infrastructure scanning. Scope (high level): • Authentication & session handling • Role-based access control (user / admin / super-admin) • Privilege escalation & IDOR • CSRF, XSS, injection risks • Admin / super-admin isolation & audit logging • Light review of existing vulnerability scan & TLS config Deliverables: • Short written security report • Ranked findings with remediation advice • Clear statement on any critical/high-risk issues Notes: • UK-based SaaS • HMRC/CIS context • No ISO or enterprise compliance work Please respond with: • Relevant experience • Example reports (if available) • Fixed price & timeframe

opportunity

Connect ClickUp sales pipeline to SendPulse

Connect ClickUp sales pipeline to SendPulse follow-up emails (simple, no-code) Project overview We are a small UK service business using ClickUp (free plan) to manage sales enquiries and SendPulse for email follow-up. We want a simple, reliable integration where specific status changes in ClickUp result in contacts being tagged in SendPulse, triggering existing email automations. This is not a CRM rebuild, not a complex automation project, and not a long-term retainer. ________________________________________ Tools in use • ClickUp (Free version only) • SendPulse • Microsoft Outlook / Microsoft 365 • All emails are sent from and replied to: info@greenergardens.co.uk ________________________________________ What we need built Automation 1 – Quote follow-up When a ClickUp task is moved to the status: “Electronic Quote Sent – Follow Up” The system should: • Create or update the contact in SendPulse • Apply tag: quote-sent • This tag triggers an existing SendPulse automation • The email is sent 48 hours later • If the customer replies, the automation should stop (standard SendPulse behaviour) ________________________________________ Automation 2 – Post-survey follow-up When a ClickUp task is moved to the status: “Quote Visit Complete – Follow Up” The system should: • Create or update the contact in SendPulse • Apply tag: survey-complete-follow-up • This tag triggers a separate SendPulse automation • The email is sent 5 days after the survey date ________________________________________ ClickUp setup (do not redesign) Statuses used • Electronic Quote Sent – Follow Up • Quote Visit Complete – Follow Up Required custom fields Field name Type Purpose Customer Email Email Primary identifier Customer First Name Text Email personalisation SendPulse Sync Checkbox Safety switch – automation runs only if checked Survey Date Date Used for 5-day delay ⚠️ Automation must only run when SendPulse Sync = checked. ________________________________________ SendPulse setup Tags (exact names – no variations) • quote-sent • survey-complete-follow-up Automations • Automation A: Triggered by quote-sent → wait 48 hours → send email • Automation B: Triggered by survey-complete-follow-up → wait 5 days → send email Rules • If the contact replies → automation stops • If the tag is removed → automation stops • If the contact already exists → update, do not duplicate ________________________________________ Email handling (important) • All automated emails must be sent from and replied to info@greenergardens.co.uk • Emails are managed in Outlook 365 • Customer replies are handled manually by our team • No inbox parsing, CRM email tracking, or Outlook automation is required ________________________________________ Email visibility & record-keeping (important) • Automated emails sent via SendPulse must appear in the Sent Items of info@greenergardens.co.uk (Outlook 365) • This inbox is used as a lookup and reference point by the office team • No separate dashboards or reporting tools are required • Any team member should be able to search the inbox and see the full email history ________________________________________ Important constraints • Must work with free ClickUp (no ClickUp automations or paid features) • No custom code • No complex logic or branching workflows • Manual status change is the trigger • SendPulse email content already exists (copywriting not required) ________________________________________ Deliverables • Working integration tested with a dummy contact • Short handover note (bullet points only) explaining: o What triggers what o How to stop or pause emails if required ________________________________________ Ideal freelancer • Experience with SendPulse automations • Comfortable with simple CRM / pipeline logic • Happy to follow a clearly defined brief • Estimated effort: 2–4 hours ________________________________________ To apply, please confirm 1. Have you worked with SendPulse automations before? 2. How would you ensure automated emails stop if a customer replies? 3. Your estimated hours and hourly rate

opportunity

A reusable, multi-channel Core Agent for different use cases

I need an n8n developer to: Build a new Core Agent workflow that: Is triggered by a single webhook with a standard JSON input Calls my existing RAG workflow Includes toggleable “tools” (RAG search, send email, send file, bookings, CRM, tasks, logging) Returns a standard JSON output (reply text, actions taken, handoff needed, etc.) Has a clear config section so I can duplicate it into new agents (sales, internal, social, etc.) Create small per-channel wrapper workflows that route into the Core Agent for: Web / generic chat (HTTP) Microsoft Teams Telegram SMS / text WhatsApp Email (send replies) Phone calls (STT → Core Agent → TTS) Video calls (Teams / Zoom / Meet via a bot/bridge) At least one social DM channel (e.g. Instagram / Facebook / LinkedIn Page messaging) Add basic logging and error handling so interactions are recorded and failures return a safe fallback reply. All workflows must be delivered as working n8n JSON exports with a short screen-recorded walkthrough (e.g. Loom) showing how the Core Agent works, how each channel connects, and how to duplicate the agent via config. I will provide: JSON exports of my existing RAG + agent workflows A short written overview of how they currently behave Test credentials for OpenAI, Pinecone, and the chosen comms providers

opportunity

Confident Sales Agent

We’re recruiting 8+ confident cold-call sales agents to onboard tradespeople to ProFinder UK, a growing UK-based platform promoting verified local trades. The role: • Make outbound sales calls to tradespeople from our database • Log call outcomes in Airtable • Explain the service and close sign-ups • Enter client details via our admin website portal • Add payment details for successful sign-ups (we handle ID, insurance, and verification) Requirements: • UK-based • Confident, experienced phone sales agent • Own phone & internet • Able to commit 1–2 hours per day • Reliable, professional, and results-driven Why this role: • High-conversion sales calls • Simple, proven offer • Ideal for flexible or work-from-home sales agents Contact for more info.

Spanish Cold Caller

We are looking for a motivated Spanish-speaking Cold Caller to make outbound calls, connect with potential clients, and set appointments. This role is ideal for someone who is confident on the phone, reliable, and comfortable working remotely. Make outbound cold calls to Spanish-speaking prospects Clearly explain our services in a professional and friendly manner Qualify leads and gather basic information Set appointments or transfer interested leads Update call notes and outcomes accurately Follow provided scripts and guidelines (training provided) Fluent Spanish (required) – neutral or Latin American accent preferred Basic English understanding (a plus, not required) Experience with cold calling, telemarketing, or sales preferred but not required Strong communication and listening skills Reliable internet connection and quiet workspace Ability to handle objections professionally Competitive pay Training and call scripts provided Long-term opportunity for the right candidate Performance-based bonuses available Flexible hours (to be discussed)

Promote retail and wholesale of fashion sunglasses

Hi Becky, I run a sunglasses brand with retail + wholesale. Our vibe: Portobello market energy, try-ons, crowds, fast edits, playful & trendy content. I need someone to edit TikToks + Reels, plan content, write captions/hashtags, and track growth. This is not just posting — we want content that hooks, entertains, and sells. What you’ll do: Edit 10–20 short videos/month (TikTok + Reels) Trend research + hook-driven storytelling Write captions + hashtags Help differentiate content for retail vs wholesale Provide simple weekly performance tracking Trial first: 10 videos (TikTok/Reels), including captions + hashtags + suggested posting schedule. Good quality → move to monthly contract. You’re a great fit if you: ✅ Have fashion/accessories brand experience ✅ Can edit TikToks/Reels (hooks, pacing, captions) ✅ Guide filming with shot lists/scripts ✅ Understand trends + organic growth ✅ Can handle retail + wholesale messaging Budget: Open depending on experience/quality (per video or monthly). To apply, answer: Share 3 TikToks/Reels you edited with results Fashion/accessories brand experience? Examples 5 ideas to make sunglasses content feel fresh How would retail vs wholesale content differ? Do you provide scripts + shot lists? Editing tools you use How do you track weekly results? Start your proposal with “ORANGE”

Business Liaison & Administrative Assistant

We are seeking a highly organised and proactive Personal Assistant to provide administrative and operational support in our daily business activities in Turkey. The ideal candidate will be responsible for managing schedules, handling correspondence, coordinating meetings, and supporting the smooth running of our international transport operations. This role will specifically involve: • Liaising with government-registered veterinarians and relevant authorities • Assisting with documentation required for commercial animal transport by road between Turkey and the UK • Supporting compliance with Turkish regulations and any O-Licence–style transport requirements • Translating and interpreting between Turkish and English for emails, calls, meetings, and official documents • Attending meetings in person where required to provide live translation and support discussions while I am in Turkey • Acting as a local point of contact for professional partners such as vets, accountants, and regulatory bodies A significant part of this role will involve translation and interpretation work, both written and spoken, so strong bilingual ability in Turkish and English is essential. Strong communication, time-management, and organisational skills are essential. The ideal candidate will be detail-oriented, able to multitask effectively, and comfortable working with official procedures and compliance-based documentation. Experience in logistics, transport, veterinary administration, regulatory processes, or professional translation would be a strong advantage. If you are proactive, reliable, and capable of supporting both administrative and liaison duties in an international business environment, including extensive translation support and meeting attendance, we would be very pleased to hear from you.