Business Support Projects

Virtual Assistant / Customer Support & Dispatch Coordinator

Job Type: Remote Hourly rate is $6 (possible raise if you do a good job) 11 AM - 9 PM EST Mon - Fri Industry: Delivery / Customer Service / Dispatch Support Job Overview: I am looking for a reliable, organized, and responsive virtual assistant to help manage customer service and basic dispatch-related communication for my delivery business. The role is mainly focused on confirming incoming payments, helping resolve issues between drivers and customers, and handling day-to-day support problems as they come up. This is a customer service and operations support role. I do not need someone who is overly sales-focused. I need someone calm, professional, detail-oriented, and good at solving problems quickly. Main Responsibilities: - Monitor incoming payments and confirm that payments have been received - Communicate with customers and drivers regarding order-related issues - Help resolve problems during deliveries - Assist with driver/customer communication when delays or misunderstandings happen - Help coordinate solutions if a driver has an issue during a delivery - Keep order communication organized and clear - Escalate serious issues when necessary - Provide fast, professional, and polite customer service Ideal Candidate: - Speaks and writes English well - Has previous virtual assistant, customer service, or dispatch experience - Is highly responsive and dependable - Can stay calm under pressure - Has strong communication and problem-solving skills - Pays close attention to detail - Can follow systems and instructions carefully - Is comfortable communicating with both customers and drivers - Can work independently without needing constant supervision Workload: The business handles up to about 12 orders per day at maximum, so this is not a high-volume call center environment. However, I need someone who can remain available during working hours, respond quickly, and help keep operations smooth. What I Need Most: - Reliability - Good judgment - Clear communication - Fast response times - Professionalism - Ability to solve issues without creating more confusion

I need an experienced UK sales agent for boosting my business

Seeking an experienced UK sales agent to accelerate business growth through strategic outreach and client acquisition. The ideal candidate will possess a proven UK sales track record, strong negotiation skills, and expertise in lead generation, pipeline management, and closing deals. Responsibilities include identifying target markets, cultivating client relationships, delivering persuasive presentations, and meeting ambitious sales targets. Professionalism, excellent communication, and results-driven initiative are essential for immediate engagement.

Freelance Business Development Executive - Holiday Rental Sector

Studio Tolcher is an interior design studio specialising in interiors for short-term holiday rentals. We help holiday property owners and letting agents improve the commercial performance of their properties through strategic, guest-focused design. We are currently looking for a UK-based freelance Business Development Executive to support our initial outreach to holiday letting agencies, with wider expansion into outreach to holiday property owners over time. This is a relationship-led outreach role rather than a high-volume telesales position. The role involves opening commercially intelligent conversations with decision makers within the holiday rental sector, identifying pain points around underperforming listings and weak guest experience, and booking qualified meetings for the founder of the studio. Initial outreach will focus on researched holiday letting agencies within West Sussex, before expanding into wider regional areas. Responsibilities will include: Conducting outbound outreach calls to holiday letting agencies and property businesses Building rapport with agency owners, directors and portfolio managers Identifying issues around occupancy, nightly rates, poor presentation and competitive positioning Recording call notes and outcomes within shared Google Sheets Booking qualified meetings into the founder’s calendar Following up where necessary to reduce no-shows and maintain engagement You will be provided with: Researched outreach lists Guidance around positioning and outreach approach Key talking points and sector insights Shared outreach tracking sheets and meeting processes We are looking for someone who is: Warm, articulate and emotionally intelligent Commercially aware and confident speaking with decision makers Naturally conversational rather than overly scripted Organised, proactive and professional Interested in hospitality, interiors, property or guest experience Experience within hospitality, property, luxury services or relationship-led business development would be highly beneficial. This role will likely suit someone who enjoys commercially intelligent conversation more than aggressive sales tactics. The role is freelance and flexible/ad-hoc initially, with scope for ongoing work as outreach activity expands. Pay Structure: Competitive freelance hourly/day rate depending on experience Additional payment for qualified meetings booked and attended To apply, please send: A brief introduction outlining your proven relevant experience, including experience in selling high-ticket items, and why this role interests you. Any relevant experience within hospitality, property or relationship-led sales. Your hourly/day rate Voice notes and/or video introductions are welcomed. To confirm you’ve read the full project description, please begin your application with the words “Guest Experience”. We will be conducting informal 15-minute introductory Zoom conversations with shortlisted candidates on Tuesday 19th May, so early applications are encouraged. Please see the uploaded images showing examples of Studio Tolcher's design work for holiday rental properties.

Finish off professional website for search business

I’m trying to finish my website on WordPress and just need somebody to professionally finish it for me I basically need somebody who is a competent Website designer https://builder.hostinger.com/INI7NmeFZHYauvEd

Virtual Assistant

Hello, I run a Real-Estate business based in the UK. My business is expanding and I am looking to hire a Virtual Assistant who can join my company and support my clients. The business urgently needs this hire, so if you are available, and complete the interview process soon enough - you could join the business as soon as Monday morning (27th April 2026). The Interview Process: - I will send you Two online assessments to complete. - Following these assessments being completed you will have a telephone interview with me the CEO. - Finally you will be given 3 tasks to measure the quality of your work and your ability to complete objectives set to you - Hiring decision is made! Key Skills I am looking for: - Excellent command of the English language. - Great communication skills and confidence in speaking with British clients. - Superb attention to detail - Ability to adapt and working in various business functions from lettings, evictions, to supporting sales and marketing. - Confidence with technology and the ability to use a wide variety of systems such as Pipedrive, Quickbooks, Microsoft Office and more. - Previous Virtual Assistance experience.

Event Host needed in Berlin for Europe 2026 GCCM event

Post Title: On-Site Event Support Representative – Europe GCCM 2026, Berlin Overview: We are hiring a proactive and well-organized individual in Berlin, Germany, to assist our team during the Europe 2026 GCCM event. This position is suited for someone who can confidently interact in a professional setting, manage multiple tasks efficiently, and support business networking activities on-site. Event Location: Hotel Palace Berlin Budapester Str. 45, 10787 Berlin, Germany Schedule: June 15: 9:00 AM – 6:00 PM June 16: 9:00 AM – 6:00 PM June 17: 9:00 AM – 2:00 PM Responsibilities: Be present and actively assist throughout the full event schedule Represent the company with professionalism and a positive attitude Communicate with attendees and facilitate networking interactions Capture and organize contact details, leads, and business cards Document key discussions and maintain structured notes Share daily progress updates, including summaries and images Compensation: Fixed payment of $300 USD Payment will be completed within 5 days after the assignment Candidate Requirements: Currently located in or near Berlin Strong English communication abilities Reliable, punctual, and detail-oriented Comfortable working independently in a professional environment Must have a smartphone for coordination and real-time updates This short-term role offers hands-on exposure to an international telecom event and the chance to collaborate closely with a global business team.

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AI Business Development Website Chatbot and Voice Tool

I am looking for an experienced AI chatbot / LLM product developer to build a custom AI Business Development Director for my website. The project is focused on creating a polished website-based AI assistant that can speak with website visitors, qualify leads, explain the business, answer questions using approved company knowledge, and send structured summaries and actions to the team. The tool should sit on a page of my website and should also appear as a popup when someone visits the site. You would need to do this. It should look and feel similar to ChatGPT or Claude, using their APIs or another suitable LLM API, but designed around our brand and business development use case. When a visitor opens the tool, they should see two options: “Write a message to me” and “Talk to me”. Before either conversation starts, the tool should request the visitor’s name, email address, job title and company. Both the written chat and voice chat should connect to a selected LLM API. The chatbot will use approved business knowledge files and content, such as PDFs, PowerPoints, website links, service descriptions, training material, FAQs, commercial guardrails and business development instructions. The goal is for the chatbot to behave like an AI Business Development Director. It should be able to explain the business, answer questions, qualify leads, discuss potential opportunities, and handle commercial conversations within clear limits. It must not make unsupported claims, invent information, agree terms outside approved guardrails, or promise anything it is not authorised to promise. Where appropriate, it should escalate to a human. For the voice version, I am open to the best recommended approach. This may involve OpenAI Realtime API, Whisper, text-to-speech, browser audio capture or another suitable voice stack. Please advise on what you recommend and why. Ideally, the system should also be able to remember returning visitors based on their email address, but this needs to be designed carefully and in a GDPR/privacy-aware way. At the end of each conversation, or when the conversation is terminated, the tool should send an email to me and relevant colleagues with the visitor’s details, conversation summary, key discussion points, lead qualification, actions required and recommended follow-up. Ideally, the conversation should also be logged into Airtable or another CRM-style destination. The system should classify each lead, for example as high priority, medium priority, low priority or not relevant, and briefly explain why it has assigned that classification. The tool needs to be integrated into my website and designed properly as a page/interface, not just dropped in as a basic widget. It should look professional, work smoothly on desktop, tablet and mobile, be mobile responsive and feel app-like on mobile. I also need a simple way to maintain and update the system after launch, including the ability to update knowledge files, FAQs, prompts, commercial guardrails, escalation emails, notification recipients and chatbot wording without needing to rebuild the whole tool. The AI should be grounded in the approved knowledge base and should say when it does not know, rather than guessing or inventing information. It should also have clear human handoff rules, especially for pricing, legal terms, investment discussions, sensitive client matters or anything outside its approved knowledge base. Please also include fallback behaviour, for example what happens if the LLM API fails, the voice system fails, the email notification fails or Airtable/CRM logging fails. I will need testing on desktop and mobile, as well as a short handover video showing how to update the knowledge base, prompts, settings and notification rules. Please explain how you would build this, where it would sit technically, how it would be integrated into the website, how the chatbot and voice interface would work, how the knowledge base would be maintained and updated, how conversations would be stored or summarised, what subscriptions/APIs/hosting would be required, and what you can or cannot do.

Experienced Copywriter mental health / spiritual

Experienced copywriter in mental health, wellbeing and spirituality sought to refine and elevate Claude writing frameworks for an agency. Seeking a seasoned, authentic writer with lived experience and business savvy who crafts elegant, non-pushy copy for retreats, personal development and charities. Must be intentional , honest and collaborative, able to create compassionate, audience-centered messaging that honors depth and integrity while supporting meaningful wellbeing and mental health initiatives.

Review Generation Assistant - (UK Business)

We are looking for a long - term freelancer to support our customer experience and review collection process. We are a growing home improvements company looking for a reliable freelancer to assist with customer feedback collection. We require someone who is experienced with Trust Pilot and Google Reviews. More details will be shared with shortlisted candidates.

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Personal Assistant Needed in Istanbul (Short-Term, 1–2 Weeks)

I am looking for a reliable personal assistant in Istanbul for a short-term period (1–2 weeks). The role involves assisting with daily tasks, basic coordination, and supporting business activities during my stay. Requirements: Must be based in Istanbul Must have a laptop Comfortable using computers and basic software Organised, responsive, and trustworthy Good communication skills Details: Duration: 1–2 weeks Flexible tasks depending on daily needs Immediate start preferred

Small Business Fire Risk Assessment

Using a floor plan, pictures and questioning, help us to develop a fire risk assessment for our small business. 2 employees and 2,100sqft premises.

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SafeContractor Application Support – Security Company

We are a London-based security company working across venues, events, and TV production. We are preparing to apply for SafeContractor and already have core documents in place, including: Risk assessments (RAMS) Incident reporting processes Training records and SIA licence checks Insurance We are looking for an experienced UK-based Health & Safety consultant to: Review and align our existing documents Identify and fill any gaps Support us through submission Help ensure a first-time pass Ideal experience: SafeContractor / CHAS / SSIP applications Events, security, or hospitality environments This is a short-term project with potential for ongoing support.

Terms of business review

We are a recruitment agency, and I have a terms of business that I would like reviewing from a legal perspective

Virtual Assistant (Remote)

We are seeking a reliable and proactive Virtual Assistant (VA) to support daily business operations. The ideal candidate is highly organized, detail-oriented, and capable of handling a variety of administrative and coordination tasks efficiently. Manage emails, calendars, and scheduling appointments

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Amazon Seller Expert Needed to Help Set Up and Launch My Store

Seeking an experienced Amazon seller specialist to fully set up and launch my Amazon.com store. I have a registered seller account, business name, and basic setup. Require expert support for complete account configuration, in-depth product research to identify profitable SKUs, supplier sourcing and order placement, optimized product listing creation, FBA setup and shipping coordination, competitive pricing and sales strategy, and step-by-step guidance to first sales. Prefer candidates with proven Amazon selling experience, FBA and Seller Central expertise, product research and e-commerce background, and a track record of successful stores. Provide service scope, timeline, and fixed price.

Well Done Works Business ideas and formation

I have recently formed a new LLC but I am totally ignorant of hire to properly build the businesses credit as quick as possible. I have just fitter matured for the first time last July I was ac year and a half before that in prison and I did 11 years. I had a great job as a utilities contractor but that would require me to move and my wife had worked for the city almost 20 years I can’t make her leave nor can I leave her.I have been without work for almost 2 months I have saved money but it will run out and I will be a back to being a space for someone else again. I am college educated but when they find it I have been in prison that long I get denied. I was convicted on fraud charges and given 13.8 years I don’t do any dumb moves without truly considering the consequences . I know a lot of people that are licensed plumbers and irrigation specialists or I have to dump trailers and could do a junk removal business. I need someone with the knowledge to help build the LLC’s credit and the experience to help decide what type of business and how to start a marketing campaign to slowly start to get jobs and form my own business.

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Business plan

I need to check, finalise and create a modern creative visual plan. Ready to be sent to investors

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Excel automation project – smart workbooks + master dashboard

**Update to project brief** After some further refinement I now need further work doing including support with data mapping excels to each other and I need some further support with Excel formula on all excels. If this is something you can still support with please let me know - I've updated the budget to reflect. NDA will be required. Hi, I have a set of structured Excel workbooks already built. (there's 4 businesses in total each with 2 workbooks per a business that need to feed into each other and then a master) I’m looking for an experienced Excel freelancer to help with: Adding formulas and logic across multiple tabs Creating calculated metrics and simple RAG (Green/Amber/Red) indicators Applying clean formatting and dropdowns Linking multiple workbooks together Formatting dashboards that pulls data from those workbooks (each workbook needs a dashboard which then needs to feed into my master one) Ensuring everything is stable and easy to refresh Important: The structure is already designed – no redesign required but if there are suggestions to make it better and more functional for my businesses that will be super helpful This is an implementation task (logic + linking only) Must be done in Excel (Power Query preferred but open to suggestions) Deliverables: Fully working Excel files with logic in place Dashboard correctly pulling data Simple instructions for updating / refreshing I hope I am explaining this well - essentially I am trying to build a smarter system for my managers to use to make their jobs easier but still make sure data is captured properly.

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Structural Calculations

I am looking for a structural engineer to design 1nr floor beam and 1nr column to support a ridge beam already installed into a Loft Conversion (Incorrectly why these are required)

Create Meta Ad for online product business

We are looking for an experienced Meta (Facebook & Instagram) Ads specialist to design, implement, and optimize a high-performing advertising campaign for our business. Project Overview Our business sells air conditioning installation services for both residential and commercial customers. We will be selling through Shopify, and our Meta Pixel, product catalogue, and ad account are already connected. The goal is to drive high-quality traffic and conversions through visually appealing and cost-effective ad campaigns with a strong Return on Ad Spend (ROAS). Scope of Work 1. Campaign Setup & Structure * Review and optimize existing Meta Ads account setup * Ensure proper integration between Shopify, Meta Pixel, and product catalogue * Structure campaigns for conversions (sales/purchases) * Configure campaign targeting within a **25-mile radius** of our business location 2. Pixel & Tracking Optimisation * Audit Meta Pixel setup and event tracking * Fix any tracking issues or inconsistencies * Ensure accurate tracking of: * Page views * Add to cart * Initiate checkout * Purchases * Verify data flow between Shopify and Meta Events Manager 3. Ad Creative Development * Create **carousel image ads** showcasing our services * Each carousel card should: * Highlight key selling points (e.g., installation, reliability, pricing, speed) * Include strong call-to-actions (e.g., “Book Now”, “Get a Quote”) * Ensure ads are visually appealing, professional, and aligned with brand identity * Optimize creatives for both mobile and desktop 4. Audience Targeting * Target users actively interested in: * Air conditioning installation * HVAC services * Home improvement (residential customers) * Business/property maintenance (commercial customers) * Use a combination of: * Interest-based targeting * Behavioral targeting * Retargeting (website visitors, engaged users) 5. Conversion-Focused Strategy * Design ads that drive users from carousel to website for purchase/booking * Optimize landing experience for conversions * Implement retargeting campaigns for abandoned visitors 6. Budget & Performance Goals * Focus on **low-cost acquisition** and efficient spend * Continuously optimize for: * High click-through rates (CTR) * Low cost per conversion * Strong ROAS 7. Ongoing Optimisation * Monitor campaign performance regularly * A/B test creatives, audiences, and copy * Adjust campaigns to improve performance and reduce costs * Provide recommendations for scaling successful ads Deliverables * Fully set up and optimized Meta Ads campaigns * High-quality carousel ad creatives * Pixel tracking fully functional and verified * Targeted audience strategy implemented * Ongoing performance improvements and reporting Objective The primary objective is to generate consistent, high-quality leads and sales through Meta Ads while maintaining a strong ROAS and keeping advertising costs as low as possible. We are looking for someone who understands performance marketing, has experience with Shopify integrations, and can create visually compelling ads that convert.