Live Chat Operator Projects

AI receptionist and connected to Google Sheets

AI Phone System – One Page Summary Objective Reduce call volume, automate routine enquiries, improve response times, and ensure no missed customer enquiries. We are a company that offers activity training and experience vouchers. System Overview Customer calls → AI Receptionist → AI identifies call type → Transfers to staff OR handles automatically (voucher, weather, staff availability) → Logs enquiry → Notifies team. Call Handling Learning enquiries: all phones Existing customers: reception + operations Training queries: reception + training + operations + management Accounts: operations Voucher calls: AI handles Flight status: AI checks dashboard Required Software Vonage – phone system (existing) Synthflow – AI receptionist Twilio – SMS messaging Make.com – automation Google Sheets – operations dashboard Google Forms – booking form Operations Dashboard Flights Today | Staff Status | Instructor Status | AI Controls | Enquiries Log Automation Features Voucher booking automation Flight status responses (GO / DELAY / CANCEL / CHECK LATER) Staff availability responses Missed call capture Implementation Steps 1. Create dashboard 2. Set up AI system 3. Add SMS integration 4. Create booking form 5. Connect automation 6. Test system 7. Forward main number to AI 8. Install reception dashboard

Regulatory and Compliance Support

Rrayze Business Solutions, a global consulting firm specializing in incorporation and compliance services, operating across 17 countries and 15 Indian states. We are currently assisting multiple international clients who require company incorporation and comprehensive compliance support in Canada. In this regard, we are looking to engage a reliable local partner for long-term collaboration to support end-to-end compliance services. Please note that this will be a paid engagement. o Assist in fulfilling statutory requirements related to residency obligations for directors. o Support with compliance filings if required by regulatory authorities. If this opportunity aligns with your services, we would be happy to schedule a meeting to discuss the details further. Looking forward to your response.

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Write an IR35 Compliant B2B Contract

We need assistance drafting an IR35 compliant B2B contract. We are a recruitment agency engaging a consultant operating through their limited company to deliver services to one of our clients on an outside IR35 basis. The agreement will include a Statement of Work with defined deliverables, a rate of pay, and will operate on a time and materials basis. It must also include some protection to avoid the contractor from going to work directly for the end client once they have signed this for a period of time and other clauses to offer us as the agency and broker some kind of protection. We already have an existing contract that we would like to adapt and update to ensure it is IR35 compliant, rather than creating something entirely new. We have attempted to revise it using tools such as Claude and ChatGPT, however the outputs have made the document unnecessarily complex, so we are looking for help simplifying and structuring it properly while ensuring it remains compliant.

HTML/CSS Product Page for iPhone 17

I'm looking for a skilled Product Page developer to create a premium single-product page for an iPhone 17 Pro Max campaign. The design needs to be clean, high-end, and responsive, mirroring Apple's style. Scope of work - Develop a premium, single-product page in pure HTML/CSS - Ensure design is clean, high-end, and mirrors Apple style - Ensure the page is fully responsive and fast-loading - Focus on strong layout, spacing, and UX - Focus on mobile responsive design Additional information I will only consider developers who provide links to live product pages they've built for assessment. Low-quality designs or generic templates will be ignored. The design must be a live product page. Website features Shipping, Payment, Video, Gallery, Reviews, FAQ Programming language HTML & CSS Fixed price Up to $100 Delivery timeline Flexible Your freelancer preferences Freelancer speaks English: Conversational or better

Remote Customer Service & Procurement Assistant

We are seeking to hire a reliable freelancer to support our team with customer service and basic procurement tasks. This is a great opportunity for someone organized, responsive, and comfortable communicating with customers and suppliers. Tasks: Respond to customer inquiries (email/chat) Assist with order processing and basic support Contact suppliers and request quotes Track purchase orders and deliveries Maintain simple records in Excel/Google Sheets Requirements: Experience in customer service or purchasing Good English communication skills Organized and reliable Project: Ongoing / Long-term opportunity. To Apply: Please include a short introduction, relevant experience, availability, and your hourly rate.

pre-fundedurgent

Niche Directory Link Building – Student Housing Website (USA)

I run a student housing guide website targeting University of Alabama / Tuscaloosa, Alabama (tuscaloosastudenthousing.com). I'm looking for an experienced link builder to execute a targeted directory and resource link building campaign for a specific page. THE PAGE: tuscaloosastudenthousing.com/how-to-find-a-roommate-university-of-alabama THE TASK: Find and secure placements on relevant directories, resource pages, and listings that would naturally link to this content. Target categories include: - Off-campus student housing directories (e.g. Off-Campus Partners, university housing resource pages) - Apartment listing platforms with contributed content or resource sections - Alabama / Tuscaloosa local directories - Student life and college resource websites - Relocation and renter resource pages - Any .edu adjacent pages that list off-campus housing resources WHAT I WANT: - Minimum 15 placed links - All placements must be topically relevant (student housing, rentals, Alabama/Tuscaloosa, college life) - No link farms, PBNs, or low-DA spam sites - DA 20+ preferred, but relevance beats raw DA for this niche - Full delivery report: URL of placement, anchor text used, DA, live link confirmed WHAT I DON'T WANT: - Generic directory submissions (Yellow Pages, Yelp etc.) - Any grey-hat or link scheme tactics - Links from sites with no real traffic or audience DELIVERABLE: Google Sheet or PDF report with all placements, DA scores, anchor text, and live URLs. Delivered within 5 days. BUDGET: Open to proposals. Please quote per confirmed placed link or as a fixed project fee. Include 2-3 examples of similar work you've done for niche/local sites. All links must be approved, if you would like to send them prior to taking the time to insert, please do so. I can write any necessary guest posts - do not include that in your quotes.

Marketing strategist or video ad expert to review

Reviewing the raw/edited videos for Instagram/TikTok/YouTube. (optional while i can edit and u can give remark lively by video call) Providing a professional report evaluating: The Hook: Is it strong enough to stop the scroll in the first 3 seconds? CTA (Call to Action): Is it clear and convincing? Flow & Messaging: Does the video effectively explain the app's unique value? Visual/Auditory Quality: Suggestions for better engagement. Suggesting specific improvements to increase conversion rates before we go live with paid ads. Requirements: Proven experience in social media marketing or ASO-related content.

Greek-Speaking Looker Studio Expert

Project Title: Development of a Live Dashboard in Looker Studio (Sales & Targets Tracking) Mandatory Requirement: We are looking for a collaborator who is a fluent Greek speaker. Project Description: We are seeking an expert to provide full visualization of data sourced from Google Sheets into Looker Studio. The goal is to create a comprehensive dashboard that allows for automated data aggregation and real-time analysis based on: Sales Agent (Agent) & Product Category: Grouping performance by individual team members and specific product types. Row Status: Filtering and displaying data based on the specific "Status" column in the Google Sheet. Dynamic Time Periods: Implementation of interactive filters for daily, weekly, and monthly views. Key Deliverable: The core requirement is a comparative analysis of Actual Performance vs. Monthly Targets (Actual vs. Target) per category and per agent. Technical Requirements: The dashboard must be fully interactive. Use of Scorecards for high-level KPIs. Use of Trendlines to visualize real-time progress throughout the month. Ensuring seamless, live data synchronization between Google Sheets and Looker Studio. Application Requirements: Please provide a cost and time estimate for this project. Additionally, kindly share a relevant portfolio of similar dashboards you have developed.

Resume convert from federal to civilian

I wanted to reach out and see if you could help me convert my current resume into a stronger civilian format. My background is primarily in military and government roles, and I’m looking to ensure my resume translates well for private-sector opportunities. Specifically, I’d like the resume to read more quantitatively and qualitatively, highlighting measurable outcomes, leadership impact, and operational results. I want to better showcase the scale of programs, teams, and initiatives I’ve managed so it resonates with civilian employers. Please let me know if this is something you can assist with and what information you might need from me to get started. Thank you, Stephanie Cortez

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Simplifying our Master pricelist

We require an expert to streamline our Master pricelist spreadsheet. The workbook contains extensive data, numerous VLOOKUP operations, and synchronization with our Sage database via the "Sage Data" sheet. Despite a reduced upload copy, the file remains sluggish—taking over a minute to open and delay when saving/closing. Deliverables: optimize formulas, restructure for performance, implement efficient lookup/indexing strategies or Power Query/SQL alternatives, and provide a lean, responsive workbook with documented changes and recommendations.

Part-time editor for a depth-first YouTube channel

I’m looking for an editor who can do more than cut footage. This channel is intellectually dense and idea-driven. The job is to help shape meaning, pacing, clarity, and retention. I care about judgment, compression, and editorial instinct as much as software skill. You may be a strong fit if you: edit in Premiere and are comfortable with subtitles, zooms, callouts, screen inserts, and light motion graphics know how to tighten a long conversation or idea-heavy piece into something compelling care about hooks, cold opens, pacing, structure, and visual rhythm are curious about AI, systems, entrepreneurship, personal operating models, or serious knowledge content want real portfolio-building work To apply, send: 2 to 3 samples you edited yourself one sample that best shows pacing or explanatory editing a short note on why this channel/context interests you your rate

GA4 Custom Event Mapping & Cross Domain Setup

Needing developer to help with creating and mapping ecommerce events & custom conversions through different third party partners. You will help on behalf of our agency and there is room for continued projects in the future. Looking for someone available on eastern or central time zone preferably. GA4, Google Tag Manager, and Google Ads operators only

Tax preparation 1040 self employed preparation

Seeking an experienced tax preparer to handle a 1040 for a self-employed individual operating a small Amazon shop. Services required include preparation of Schedule C, Schedule SE, and any related forms for federal filing. State personal income tax is not applicable. Applicant should ensure accurate income and expense reporting, optimize allowable deductions, calculate self-employment tax, and prepare the return within a $60 budget. Timely delivery and attention to detail are essential.

Accountant- Bookkeeping, Annual Accounts & Tax Support

Description: We’re looking for an experienced accountant who can support both a startup business and an established company, handling day‑to‑day bookkeeping as well as annual accounts and filings. We also need someone who can provide ongoing tax advice, particularly around operating and optimising across multiple companies. This is a long‑term support role for someone who is proactive, reliable, and comfortable working with small, growing businesses. Responsibilities: Monthly bookkeeping and reconciliations Preparation and submission of annual accounts Corporation tax filings and guidance VAT returns (if applicable) Payroll support (optional but helpful) Tax planning and advice across multiple entities Ensuring compliance with UK accounting standards and HMRC requirements Requirements: Qualified or highly experienced accountant (UK) Experience working with startups and small businesses Strong understanding of multi‑company tax structures Familiarity with cloud accounting tools (e.g., Xero, QuickBooks) Ability to provide clear, practical advice To Apply: Please share your experience with similar clients, your monthly or annual pricing structure, and your availability to begin.

WEB SITE MAINTENANCE

IMMEDIATE NEED...LONG TERM MAINTENANCE MAINTENANCE/REPORTS TO OWNER. INSIDE HEALTH BRANDS, CURRENT (LOCATION SHOPIFY) HAS 32 SKUs IN FIVE HEALTH/WELLNESS CATEGORIES. THE WEB SITE PRIOR TO SHOPIFY MAKING MULTIPLE OPERATIONAL CHANGES, HAS PROMPTED INSIDE TO ADJUST IT'S DIVERSE CONSUMER BASED PRESENTATION ACCORDINGLY. ALONG WITH THIS IMMEDIATE NEED IS A LONG TERM MAINTENANCE FEATURE. INSIDE WILL NEED TO ADJUST CONSUMER PRESENTATION TO ACCOMODATE SHOPIFY's NEW"RULES OF THE ROAD." TO BE CONSIDERED FOR THIS POSITION YOU NEED TO HAVE A FOUR OR FIVE RATING COMBINED WITH LONG TERM EXPERIENCE., SPEAK ENGLISH, BE LOCATED IN WESTERN EUROPE. THANK YOU. JAY S. OWNER USA

MSA for Manchester MSP: UK Contract Law Specialist Required

We are a newly established Managed Service Provider (MSP) based in Manchester. As we launch our operations, we require a professional, legally-sound Master Service Agreement (MSA) to serve as our foundational contract for all future client engagements. Scope of Work: Because we are a new entity, we need a comprehensive "from-scratch" agreement governed by the laws of England & Wales. It must cover: Framework: How we will attach future Statements of Work (SOWs). Liability: Robust protection regarding cybersecurity, data loss, and professional indemnity. Compliance: Full UK GDPR alignment. Future-Proofing: Non-solicitation of staff and RPI-linked price increase clauses. Budget & Bids: Our listed budget is £200, but this is a placeholder. We are looking for quality and protection above all else. We will review all bids case-by-case—please bid what you feel is fair for a bespoke, high-quality document. Requirements: Strictly UK-based freelancers only. Experience with IT/MSP contracts is mandatory.

Basement Floor Interior Layout Planning and Renovation (70 sqm)

Seeking two refined layout options for a 70 sqm basement renovation. Provide clear schematic plans that respect the existing exterior footprint and all opening constraints: entrance only on the west; no north openings; limited east openings with a window permitted within a 530 cm section but no entrances; no new openings allowed. Deliver practical room allocations: master bedroom, children’s bedroom, family bathroom with shower, guests’ bathroom, living room, kitchen with seating and adjacent dining space. Include furniture placement suggestions (beds, tables, TV), efficient circulation, electrical point considerations, and a brief strategy for achievable airflow and ventilation solutions suitable for basement living.

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External PR Company Secretarial/Corporate Governance

We are looking to appoint an external company secretarial / corporate governance partner to support as we enter our next phase of growth. A specialist services business operating across facilities management, drainage and cleaning, with a focus on disciplined organic growth alongside selective acquisitions. We are seeking a pragmatic and commercially minded partner (individual or firm) to support across: • Company secretarial services (Companies House filings, statutory records, governance) • Corporate structure support (Group / OpCo alignment) • Board and shareholder documentation • Support on corporate actions (dividends, director changes, share movements) • Input on acquisition structuring and transaction support

Sales for video production company

We are a UK-based production company specialising in short-form video content for social media and live streaming for sports and events. While we work globally, a large proportion of our current client base sits within one niche sport. We are now looking to expand into new markets. We’re seeking someone who can help identify and reach out to potential new clients across different sports, events, and related industries who may benefit from our services. The role would involve: - Researching potential organisations, events, and brands that could benefit from live streaming or social media video production - Reaching out via email, LinkedIn, or other channels to introduce our services - Sharing our showreels and past production work with prospective clients - Helping open conversations that could lead to new projects Looking for a few hours each week to start with.

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Nominee Director for UK Ltd Company

Seeking a UK-based Nominee Director for a UK Ltd company to satisfy Companies House requirements. The role is strictly ceremonial for compliance; no operational duties, management, or decision-making involved. Applicants must be UK residents and able to provide proof of identity to complete the Nominee Directorship. Budget is limited, so reasonable, competitive quotes are preferred. Preference will be given to reliable, discreet professionals with prior nominee experience.