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Virtual Assistant / Customer Support & Dispatch Coordinator
Job Type: Remote Hourly rate is $6 (possible raise if you do a good job) 11 AM - 9 PM EST Mon - Fri Industry: Delivery / Customer Service / Dispatch Support Job Overview: I am looking for a reliable, organized, and responsive virtual assistant to help manage customer service and basic dispatch-related communication for my delivery business. The role is mainly focused on confirming incoming payments, helping resolve issues between drivers and customers, and handling day-to-day support problems as they come up. This is a customer service and operations support role. I do not need someone who is overly sales-focused. I need someone calm, professional, detail-oriented, and good at solving problems quickly. Main Responsibilities: - Monitor incoming payments and confirm that payments have been received - Communicate with customers and drivers regarding order-related issues - Help resolve problems during deliveries - Assist with driver/customer communication when delays or misunderstandings happen - Help coordinate solutions if a driver has an issue during a delivery - Keep order communication organized and clear - Escalate serious issues when necessary - Provide fast, professional, and polite customer service Ideal Candidate: - Speaks and writes English well - Has previous virtual assistant, customer service, or dispatch experience - Is highly responsive and dependable - Can stay calm under pressure - Has strong communication and problem-solving skills - Pays close attention to detail - Can follow systems and instructions carefully - Is comfortable communicating with both customers and drivers - Can work independently without needing constant supervision Workload: The business handles up to about 12 orders per day at maximum, so this is not a high-volume call center environment. However, I need someone who can remain available during working hours, respond quickly, and help keep operations smooth. What I Need Most: - Reliability - Good judgment - Clear communication - Fast response times - Professionalism - Ability to solve issues without creating more confusion
16 days ago27 proposalsRemoteI need someone to design a patient information video
Seeking an experienced animator to produce a patient information animated video for an STI test kit. You will adapt an existing example as inspiration, replacing the original products with my kit and assets, ensuring clear, empathetic messaging and accurate step-by-step usage instructions. Deliverables: polished max 4-5min animation, concise captions, and final files in MP4 and source project. Time-sensitive: must complete within 2 days. High attention to detail, medical clarity, and professional visuals required.
16 days ago13 proposalsRemoteResearch & assess whether events will disrupt treasure hunts
# Background We run 16 self-guided treasure hunts in cities across the UK. Customers play the treasure hunts on their phones, following fixed routes through public streets, parks, squares and city-centre areas while finding clues in their surroundings. Occasionally, an event in a city can disrupt a game. Examples include parades, protests, markets, festivals, filming and large sporting events. These events may block access to clues, streets, landmarks, squares, or other public spaces used in the game. We monitor upcoming events so we can decide whether to: * block customers from booking on dates with serious disruptions, or * warn customers that something potentially disruptive is happening. This matters because if players cannot access part of the route, they may call us during the game (which is stressful to handle), assume the game is broken, or abandon their game altogether. Different disruptions have different levels of impact: * If the start of the game or a clue location is inaccessible, we may need to block bookings or modify the game. * If a square is closed but there is no clue in it, players can often go around it. In that case, we would usually warn them rather than block the game. # Trial task This task is to assess whether 3 events would disrupt our games. This is a trial task. If successful, we are looking for ongoing support with this task and other admin and operations tasks. Below are 3 events in Bristol and York. The task is to research and assess whether these events will disrupt the treasure hunt route in the relevant city. Use the event information, route maps, and your own web research needed to make your decision. Event 1: (Bristol): https://www.bristolharbourfestival.co.uk/ Event 2: (Bristol): https://www.lovesavestheday.org/ Event 3: (York): https://www.futuresoundgroup.com/post/self-esteem-announced-as-live-at-york-museum-gardens-headliner # Recommend an action for each event For each event, review the event details, the route map, and any other reliable sources you can find. Then recommend one of the following 4 actions: 1. Warn players Recommend this when the event affects part of the route, but players should still be able to complete the game. For example: * the area may be busier than usual * players may need to take a small diversion * part of the route may be less convenient, but no clue locations seem to be affected Please write a short message that will be shown to players that book this date, e.g. “The Yorkshire Marathon is on, making the city busier than usual.” 2. Escalate to Paul & Ian Recommend this when the event may affect one or more clue locations, block access to a key part of the route, or make the game difficult or impossible to complete. If you recommend escalating it, explain clearly: * which part of the route is affected * whether any clue locations appear to be affected * why you think the disruption is serious * what information you used to reach that conclusion We will then decide whether to modify the game, warn players, or block customers from booking. 3. No action needed Recommend this when the event does not appear to affect the route in any meaningful way. Briefly explain why you think it is unlikely to disrupt the game. 4. More information needed Recommend this when the event might disrupt the game, but there is not enough information yet to decide confidently. Explain: * why it might cause a disruption * which part of the route may be affected * what information is missing * what you would do next to confirm it For example, the next step may be checking with the organiser, checking with the local council, or waiting for a route map or road closure notice to be published. # Deliverables Please deliver the work as a Google Doc. For each of the 3 events, provide: 1. Recommended action: Warn players / Escalate to us / No action needed / More information needed 2. Notes: an explanation of why you reached that recommendation, including which part of the route may be affected, if relevant 3. Source links: links to any pages, maps, event websites, council pages, road closure notices, or other sources used to understand the event # Additional resources If selected, we will also provide: * these instructions in Google Docs format * full route maps showing clue locations * a worked example of how we normally approach this task # The priority is accuracy It is important that this task is done precisely. Our priority is accuracy over speed. For that reason we are looking for a careful, detail-oriented human (and definitely not someone just using AI!) # Time limit: 3 hours If you reach 3 hours, please stop and give us your notes so far. It's not a problem, we just want to understand how you work. Thank you! Paul & Ian Founders
16 days ago11 proposalsRemoteExperienced Lead Caller & Appointment Setter
I am seeking a confident, results-driven professional to ring a provided [ Warm/Cold] leads with the primary goal of booking appointments for my sales team. You will be the first point of contact for our brand, so a professional, persuasive, and friendly phone manner is essential.
16 days ago13 proposalsRemoteEnglish to swahili transalation swahili to english transalation
Seeking a skilled translator for precise English–Swahili and Swahili–English translation services. Project entails converting documents, web content, and communications with cultural accuracy, clear syntax, and consistent terminology. Must ensure idiomatic expressions are natural, maintain tone and context, and proofread for grammar and style. Prior experience and familiarity with regional variations preferred. Deliverables should be polished, error-free, and timely. Competitive bids welcomed.
16 days ago9 proposalsRemoteYouTube Growth Content, Strategy and growth
I’m an author and content creator looking for an experienced freelancer to help grow my YouTube channel and drive consistent sales for my books. This is more than just posting content—I’m looking for someone who understands audience growth, engagement, and conversion. My content focuses on: Personal growth Rebuilding your life Emotional wellness Purpose and intentional living
16 days ago27 proposalsRemoteGUESTPOST WANTED ON MINDBODYGREEN.COM
I needed guestpost on mind body green. if anyone done publication on this site, Feel free to reach out me.
16 days ago10 proposalsRemoteGuestpost on healthline
I need guestpost on healthline.com . if you interested i am ready to work with you
16 days ago9 proposalsRemoteMSN.com Guest Post
Looking for an MSN.com guest post. Maximum budget is $50. We will provide the content, and it must remain online for a minimum of 6 months. You must send the exact location of where the post will be published, otherwise your message will be ignored.
16 days ago8 proposalsRemoteMSN.com Guest Post
Looking for an MSN.com guest post. Maximum budget is $50.
16 days ago5 proposalsRemoteopportunity
45 second narrated Animation Required.
We require a narrated animation to explain an industrial process. I have no graphics to supply so each element will have to be drawn from explainer photographs or diagrams. I will require hand holding as I have never commissioned an animation before. All advice welcome. The tone will need to be professional, not too quirky. The target audience is scientists. The whole animation needs to suggest a very controlled industrial environment. The animation will show a patented machine using sound waves to interface with and clean and clear graphite build up. Below is what we wish to achieve visually as a minimum 1. Our Company Logo on screen for approx 5 seconds 2. Images of sound waves working their magic - approx 10 seconds. 3. An image of our machine with a lance/hose attached (machine made to look a little more modern) - approx 10 seconds. 4. An image of a graphite stack and bricks being removed piece by piece - 10 seconds 5. An image of the nano microwaves (basically the same as above butmore of them/ working faster) The 45 second narration we wish to have his below. 'Amaryllis captures trapped value enabling graphite to be reclaimed. Our patented acoustic cleaning apparatus deploys multiple, low-frequency sound waves, avoiding all greenhouse gases, carbon and water. We deliver safely and with zero hours of operating failure. We have developed a floating extraction method which can remove graphite blocks, vastly improving cost and performance. Our system breaks the blocks through fluidisation, allowing the graphite to slide out using the correct frequencies and harmonics. We can generate up to 200 million nano micro waves every 4 hours which will break the graphite down' Amaryllis - reaching graphite safely and securely'
16 days ago30 proposalsRemotePlanning drawings
Hi, I do different planning applications and i'm looking to work with architectural consultants on various projects. I have an immediate requirement for a planning application for a new driveway entrance (planning consultant has mapped it out on planning portal map). Just need drawing showing new entrance with visability splay. and also an application for the erection of a shed on the same property. The property is a listed building so planning is required for this as its not covered by permitted development rights.
16 days ago31 proposalsRemoteTerms of business review
We are a recruitment agency, and I have a terms of business that I would like reviewing from a legal perspective
16 days ago17 proposalsRemoteSketchUp drawings → Cut list + detailed furniture drawings
I need a skilled freelancer to extract all dimensions from my SketchUp models and produce: Full cut list (board sizes, quantities, materials) Detailed technical drawings for manufacturing Clear labeling of all parts Project details: Furniture: wardrobes / cabinets Software: SketchUp files provided Accuracy is critical (this will be used for production) Requirements: Experience with furniture manufacturing drawings Experience with cut lists Ability to spot missing parts (doors, panels etc.) Deliverables: Cut list (Excel or PDF) Detailed drawings (PDF)
16 days ago13 proposalsRemoteSetting up claude tools/artifacts outside of Claude
I have created a number of tools on Claude that now live as artefacts inside Claude. I would like to put them outside Claude so that my team can access them without issues as Claude is quite glitchy. I have three tools that I would like to have outside of claude. It would be great to find someone that can help me with these small tasks going forward.
16 days ago14 proposalsRemoteopportunity
AI-Driven Survey Data Analysis App
I need help creating an AI application to analyze survey data. The surveys focus on public sentiment about social issues and government policy. The goal is to glean meaningful insights from survey responses. Scope of work - Analyze survey response data in xlsx format - Identify key findings and trends - Generate a PowerPoint report with data visualizations - Develop user-friendly application with detailed documentation Additional information Looking for someone based in Singapore and is open to face-to-face interactions. Application Type Desktop Application
16 days ago24 proposalsRemoteNeed to automate customer engagement workflows
Seeking an experienced automation specialist to design and implement streamlined customer engagement workflows. The project entails mapping current touchpoints, creating automated sequences for onboarding, nurturing, and re-engagement, integrating CRM and communication platforms, and establishing KPIs and monitoring. Deliverables include documented workflows, tested automations, error handling, and optimization recommendations to enhance retention and conversion efficiency.
16 days ago41 proposalsRemoteWeb Designer for High-Authority B2B Landing Page
I am looking for a sleek, modern, and aesthetically beautiful 1-page landing page for my agency, Flow Architects. We specialize in B2B Performance Architecture (SMM, Ads, and Lead Gen). I am not looking for a generic template. I need a "Luxury Tech" aesthetic that feels engineered and professional. What I will provide: Complete Brand Guidelines PDF (Colors, Fonts, Tone). High-resolution Logo Assets (Primary and Icon). A structural Mockup Design of the layout. All copy and service descriptions. Design Requirements: Palette: Marine Navy (#001F3F) and Kinetic Cyan (#00FFFF). Background: Light Concrete/Stone texture for a premium feel. Layout: Hero section, 3-Pillar Service module, "Revenue Operations" section, and a minimalist Contact Form. Platform: Hostinger AI Builder, WordPress (Elementor), or Framer. Candidate Requirements: A portfolio showing minimalist, corporate, or SaaS designs. Attention to typographic detail (Montserrat/Roboto). Fast communication and 3–5 day delivery. How to Apply: Please share 1–2 links to your cleanest, most minimalist work. Start your proposal with the word "ARCHITECT" so I know you’ve reviewed the brief.
16 days ago49 proposalsRemoteVideo Creator/Editor for Christian Series
We are searching for a video editor/creator for a YouTube Christian education series which teaches the Gospels through story driven, workbook-style animation specifically aimed for ages 8–13. Though aimed at children, videos must also be engaging for adults and teens. The goal is to teach children to read and gain understanding from the Bible. For this project The Gospel of Luke is the focus. Viewers will reflect, and may respond with ways to apply the Scriptures while living today. Each episode includes: • Narration • Built-in pauses with on-screen questions • Occasional short “modern-day” audio skits (real-life application) • Reflection moments that encourage engagement • Scriptures will be posted onscreen in two to three English translation of the Bible. Your Role: You will take: • A recorded voiceover • A structured script with light visual direction …and turn it into a complete animated video. Animation Style Direction: • Clean motion graphics • Story-driven pacing with intentional pauses • Text used for emphasis (key phrases, Scripture, and questions) • Visuals and symbols to support meaning • A touch of artistry: soft textures, gentle movement, and thoughtful visual tone • Scene animation in your own creative style Overall Goal: Create a visually engaging experience that helps children focus, think, understand, and interact. Ideal Candidate: • Artistically creative • Experience with Christian material • Strong sense of pacing and timing • Ability to translate ideas into simple, meaningful visuals • Good typography and clean on-screen text design • Comfortable creatively working from a structured script Bonus if you have experience with: • Script-driven content Project Details: • Video length: typically 8–12 minutes • Ongoing work for the right person To Apply, Please Include: 1. 2–3 relevant samples 2. Your rate per minute of video 3. Typical turnaround time I am looking for someone thoughtful, reliable, and aligned with the tone of this project. If this is a good fit, I am open to building a long-term working relationship. Important: Start your application with the word “clear” so I know you’ve read this.
16 days ago12 proposalsRemoteYouTuber (lifestyle) looking for editor using Final Cut Pro
I run a lifestyle YouTube channel and I'm looking for more than just an editor — I want a great long-term teammate to grow with my channel. Please reach out only if you meet every requirement below: Have EXTREME attention to detail (e.g., no typos in text overlays) Be diligent with following detailed written directions (I provide full briefs per video) Responsive to messages and proactive with communication Use Final Cut Pro (I may occasionally send an XML of a rough cut) Comfortable editing both sit-down/informational videos and vlog-style footage — and blending the two Able to bring energy to talking-head segments through b-roll, text overlays, transitions, sound effects, and creative cropping/zooming so they never feel static or boring Fluent in English Have a good sense of humor — up to date with memes, GIFs, and trending formats Passionate, creative, and adaptable to evolving content styles In your response, please include: Your experience editing with Final Cut Pro 1–2 sample videos you've edited that most closely resemble my style Based on my recent videos, 2 specific editing adjustments or enhancements you would make to level up my content Your location and timezone Your typical turnaround time for a fully polished video (10–15 minutes) Your rate for a completed 10–15 minute video from raw footage to final delivery Finally — do you offer a sample edit? Before committing to a full project, I'd love for you to take a short clip of raw footage and provide a free 2-minute sample so we can confirm our compatibility before moving forward.
16 days ago11 proposalsRemote