Customer Relationship Management Projects

Client Support Coordinator

I'm looking for an experienced Client Support Coordinator to manage client records and ensure smooth day-to-day client operations. What you'll do: • Create and maintain client files with contact details, service plans, and progress notes • Build and manage trackers to monitor open issues, follow-up statuses, and resolution times • Analyse key performance metrics and produce regular reports for management • Manage client budgets, generate invoices, and track expenses • Use spreadsheet tools for scheduling, resource allocation, and monitoring project timelines If you're organised, detail-oriented, and experienced in client support, send me a proposal!

Amazon - Advertising Account Management

Greetings! I am looking for an amazon ads expert, who can come in and work on managing the advertisement platform and conduct review meetings on a weekly basis and implement strategies to improve ROAS and TROAS. The person will be solely managing the amazon business for a new healthcare brand. The person will be responsible for any graphics works involved if any. The ideal person will: 1. Have experience for building amazon businesses in the UK and with an extension the EU (however not essential). 2. Should have a thorough understanding of the appropriate campaign selections, asins research, improving impressions, CTR and conversions. 3. Should have an understanding of the Amazon DSP. I have a thorough understanding myself, however do not have the bandwidth to manage all of this myself and hence looking for help. We will conduct weekly review meetings, however, at times may request an adhoc meet. Someone local will be best preferred.

Operations Manager & Executive Assistant (High-Level Operator)

Overview: I run a marketing business and I’m looking for a highly capable operator to take ownership of multiple ongoing projects and act as my right-hand person. Some business related, some personal. This is not a basic VA role. I need someone who can think, organise, execute, and drive tasks to completion without needing constant direction. You will be responsible for managing projects, coordinating freelancers, handling admin tasks, and ensuring everything moves forward efficiently. As well as acting as my Executive Assistant. Your job is essentially to get things done to a high standard, or driving things to completion, that I can't or don't have the time to do. --- **Key Responsibilities:** **1. Project & Operations Management** * Take ownership of multiple business projects including: * Completing an online course (editing, structuring, uploading) * Managing website completion with developers * Coordinating legal/admin processes (UK company liquidation, insurance, etc.) * Setting up systems (payments, Stripe, workflows) * Break down tasks into clear steps and execute them * Hire and manage freelancers where needed * Ensure all projects are completed to a high standard and on time --- **2. Executive Assistant / Personal Support** * Manage day-to-day admin tasks * Arrange travel, bookings, and logistics * Organise schedules and appointments * Handle general life admin where required --- **3. Hiring & Team Coordination** * Post job listings (e.g. social media, personal brand roles) * Screen candidates and present top options * Coordinate onboarding and communication --- **4. Communication & Workflow** * Act as the central point of coordination across all tasks * Provide clear updates and next steps * Keep everything organised and moving forward --- **How We Will Work Together:** * I communicate heavily via **voice notes** - I am diagnosed ADD and this is part of the reason I require this type of assistance and structure. * You must be comfortable receiving instructions this way and converting them into actions * You should be available **7 days a week when needed** (not necessarily full days, but responsive) * You will only involve me for: * key decisions * approvals * completion of tasks that require my involvement --- **Requirements:** * Excellent written and spoken English (clear, neutral accent preferred) * Highly organised and proactive * Strong problem-solving ability * Able to take ownership and execute without hand-holding * Experience managing freelancers and projects * Comfortable with tools like Google Docs, Slack, Notion, etc. --- **Important:** * This role requires initiative — not just following instructions * You must be able to think ahead and anticipate what needs to be done * High standards are essential --- **To Apply:** Please include: 1. A brief introduction about your experience 2. Examples of similar roles you’ve handled 3. Your availability and time zone --- **Initial Engagement & Long-Term Opportunity** This role will begin with an initial 15–30 day project focused on organising and executing a defined list of tasks across the business. The goal of this initial phase is to: * get key projects completed efficiently * establish strong working processes * assess fit and performance For the right person, this has strong potential to become an ongoing, long-term role as my right-hand operator across the business. **Goal:** To have a right-hand operator who removes execution and admin from my plate, allowing me to focus only on high-level decisions and content.

AI Automation & Ecommerce Integration Engineer

I'm looking to form a long term relationship with an AI developer. I have been specialising in performance marketing for the last 20 years. I have relationships with 100's of direct clients and other agencies, who I am starting to upsell AI solutions to. Attached is an example of a build I'm currently talking to an ecommerce client about. I'm looking for a developer with previous experience of integrating AI powered conversational agents with Shopify and workflow automation to work on this project and others moving forward. Medium term goal is to standardise/productise this type of build to reduce dev time on future projects and enable scaling. **AI Automation Engineer – eCommerce & Integrations**

Short-term Social Media Moderator

I'm looking for an experienced Short-term Social Media Moderator to help manage and maintain a safe, engaging social media presence. What you'll do: • Review and filter posts, comments, and messages to remove spam, hate speech, or inappropriate content • Apply brand rules and community standards, hiding or reporting violations • Respond to customer inquiries and comments in a timely, professional manner • Identify negative trends, PR risks, or misinformation and escalate to the relevant team • Track and report on moderation metrics (comments removed, sentiment trends, etc.) • Block malicious profiles and scammers from interacting with the community • Collaborate with the social media or marketing team to align with campaign goals If you're organised, reliable, and experienced in social media moderation, send me a proposal!

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Virtual Assistant

Freelancer Club is on a mission to elevate, educate, and empower freelancers. For over a decade, we’ve supported thousands of independent professionals through meaningful work, advocacy, and training. We proudly lead the #NoFreeWork and 'Rise, Freelancer' campaigns and champion a future where freelancers are fairly paid, supported, and celebrated. The Role We’re looking for a proactive, empathetic freelancer to step into a role connecting hiring clients with the right freelance talent. This is ideal for a freelancer with 2 to 5 years’ experience who already works with a handful of clients but has the flexibility to respond instantly when new Concierge requests appear. You’ll act as a trusted connector - connecting with the hiring client with the right freelancer, and helping great projects happen with the help of our matching technology. What You’ll Do Matchmaking Review new briefs, clarify details with clients, and connect them with the most suitable freelancers based on skills, availability, budget and fit. Client Relationships Build warm, trusted relationships with clients so posting a job on Freelancer Club feels effortless and rewarding. Job Amplification Work with our content team to promote jobs to attract strong applicants. Freelancer Support Communicate with freelancers to clarify briefs, offer guidance, and prevent early misalignment. Platform Oversight Track job progress to ensure nothing falls through the cracks. Problem Solving Spot friction early and resolve issues quickly so both clients and freelancers have a great experience. Skills & Experience Clear, confident written and verbal communication Natural relationship-builder with clients and creatives Home or office-based freelancer with flexibility to react and 'dip in' every day Highly organised with experience using project management tools (eg: HubSpot) Strong instinct for matching talent to projects Emotionally intelligent and solution-focused Passionate about freelancing and creative work Able to interpret briefs and translate them into practical freelancer matches Self-motivated, able to think of your feet, and comfortable working remotely Bonus: experience with WhatsApp for Business, Slack, HubSpot, or similar tools. What You’ll Love Flexible freelance work that fits around other clients Being part of a mission-driven team championing freelancers Helping talented creatives access meaningful paid work Playing a hands-on role in shaping the future of freelance careers If you believe in fair pay, creative freedom, and a better future for freelancers, we’d love to hear from you. Immediate start. Get in touch now.

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Operations & Execution Manager Audit

Description: We are looking for an experienced Operations Manager or Business Execution Consultant to review our organization and ensure all departments are properly structured and running efficiently. Your role will be to oversee systems, sales processes, hiring structure, and execution of the master plan to ensure everything is organized and progressing correctly. Responsibilities: 1. Department Structure Review all departments and ensure they are correctly structured Confirm that each team member has clear responsibilities Identify areas where the team may be overstaffed or understaffed 2. Systems & Operations Review the internal systems used across departments Ensure all operational processes are organized and up to date Recommend improvements or automation where needed 3. Outreach & Lead Generation Ensure outreach systems are in place and functioning properly Review lead generation processes and outreach strategies Confirm leads are being tracked and managed correctly 4. Sales & Closing Review the sales pipeline and closing process Ensure leads are followed up and converted properly Confirm sales tracking systems are accurate 5. Master Plan Execution Monitor progress against the company’s master plan Ensure tasks, milestones, and deadlines are followed Identify risks or gaps in execution and provide solutions Deliverables Full operations review Clear recommendations for improving structure and systems Ongoing monitoring to ensure execution and accountability Ideal Candidate COO-level advisor, operations consultant, or startup execution specialist Strong experience in business systems, sales processes, and team management Able to identify operational gaps and implement solutions Project Type: Freelance with potential long-term advisory role.

Proposal for Web Development Collaboration

I’m Edwin, a Sr. Software Engineer and owner of my agency.(run an software agency) in Mexico. We're growing agency and looking for native English speaker who can collaborate with us. I have high skilled developers consist of 9 members including frontend, backend, devops and AI engineer. but we cant get a good client due to limitation of English skills. This is to collaborate on web development projects, focusing on long-term client work that we could manage together. With consistent and structured effort, this collaboration could result in meaningful outcomes for both sides. In this business, your role is to handle customer relations with excellent language skills and we're handling project development. You don't need to have much experience in web development, just need to keep a google business relation with clients. You know the business portion better than me. I know the technical portion better than you. So if we work together, we can make a good result. If this sounds interesting, I would love to schedule a time to discuss the details and explore how we could work together. Please let me know a day and time that works best for you. Looking forward to your response! Best regards, Edwin Rivera

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URGENT: Facebook Ads Manager £500+ project

I am looking for a professional to handle everything for my lawnmowing business in Birmingham. I am too busy with the summer rush to deal with the technical side. What I need: Full setup of Facebook Business Manager and Pixel. I have a high daily budget and need someone to start today. I am not tech-savvy at all, so I need you to take over the account and just make it work. I need someone I can trust who can work fast and handle all the logins for me. Please tell me how quickly you can start. I will hire the person who can get into the account and start the ads today.

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UI designer

Seeking an accomplished UI designer to elevate character profile pages for a comic-book website. Improve visual hierarchy, typography, color palette, and layout to showcase artworks, bios, stats, and relationships. Deliver intuitive, responsive Figma designs and high-fidelity mockups, plus comprehensive style guidelines and component specifications for seamless implementation. Prioritize readability, engaging aesthetics, and consistent mobile-to-desktop experiences. Include a portfolio with relevant samples and propose timeline and deliverables with your bid.

UK Accounting - Bookkeeping Practice Manager / Consultant

We are building a Practice Management & CRM platform designed specifically for accounting and bookkeeping firms in the UK. We are looking for an experienced Practice Manager, Accountant, Bookkeeper, or Consultant who has worked with UK accounting firms to review the platform and provide feedback based on real-world workflows. What We Need From You • Review our Practice Management & CRM platform • Share feedback on workflows used in UK accounting firms • Suggest improvements based on your practical experience • Provide insights on current tools used in the industry (Karbon, Senta, Pixie, BrightManager, Xero Practice Manager, etc.) • Participate in a 30–60 minute feedback call Ideal Candidate • Current or former Practice Manager in an accounting firm • Accountant or bookkeeper with experience in UK accounting practices • Consultant working with accounting/bookkeeping firms • Familiar with accounting workflows such as VAT returns, payroll, self-assessment, bookkeeping, and year-end accounts • Experience using practice management tools is a strong advantage Project Details • Type: Freelance / Consultation • Duration: 30–60 minute session (with possibility of ongoing feedback) • Compensation: Fixed payment for consultation • Remote work How to Apply Please include the following in your proposal: Your experience working with UK accounting firms Practice management tools you have used (Karbon, Senta, Pixie, etc.) Your role in the firm (Practice Manager, Accountant, Bookkeeper, Consultant, etc.) We are particularly interested in professionals who understand how accounting firms manage clients, tasks, compliance deadlines, and internal workflows.

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I want to be featured in Forbes and othertop tier publications

I seek a skilled PR strategist to secure features in Forbes and other top-tier publications. Deliverables: bespoke pitch materials, targeted journalist outreach, media list development, and follow-up campaigns. Candidate must demonstrate proven placements, strong media relationships, and a strategic plan to position my story for high-profile coverage. Timelines, milestones, and measurable success metrics required. Professional, persuasive, and results-driven approach expected.

Premium Wedding PR Strategy

My wedding-filmmaking studio is moving decisively into the premium market and I want the public narrative to match the quality of our work. The immediate focus is lifestyle magazines, yet I still value placements on respected wedding blogs and other niche outlets that attract engaged couples seeking inspiration. Above any single headline, I care about nurturing long-term relationships with editors, influencers, and tastemakers so the brand’s voice remains present season after season. I tell love stories through film, so the PR we craft must echo that same emotional, heartfelt tone—never generic press blasts. Think feature pieces that spotlight our couples’ journeys, behind-the-lens interviews, and thought-leadership angles on elevating wedding cinematography. Here’s what I need delivered: • A concise PR roadmap outlining target lifestyle publications, pitch angles, and a three-month activity calendar. • At least three confirmed media opportunities—features, guest articles, or podcast spots—within tier-one lifestyle titles. • Drafted press materials (core narrative, boilerplate, adaptable pitch templates) that capture our premium yet intimate voice. • A relationship-building plan: contact list, introduction strategy, and follow-up cadence to keep editors engaged beyond the initial campaign. Please share examples of previous placements that demonstrate sustained press momentum, the strategy that earned them, and any wedding or luxury lifestyle contacts you already leverage. I’ll review portfolios this week and aim to onboard quickly so coverage aligns with our upcoming release schedule

Short form content for a sports academy.

We're looking for a videographer and editor to support a summer social media campaign for a sports academy in the North West of England. We have the content strategy, storylines and scripts ready to go — we need someone who can film on location, edit the footage and deliver finished reels and short-form video content for Instagram and TikTok. We work on a monthly or quarterly payment basis with a agreed scope of content decided upfront, so you'll know exactly what's expected and when. We're looking to build an ongoing working relationship rather than one-off jobs. Looking for someone based in or near the North West who's available over the summer months. If you've got examples of similar social media content you've produced, please share them with your quote.

Advanced Gantt Chart for Project Management Dashboard

I am looking for an experienced Power BI developer to build an advanced Gantt Chart visualization for a project management dashboard. The dashboard is used to track multiple projects and detailed task timelines, and the Gantt chart should provide a clear and interactive way to monitor project progress. Requirements The Gantt chart should support detailed project management information including: Multiple projects Project phases and sub-tasks Start date / End date Task duration Progress percentage Milestones Dependencies between tasks Responsible team or department Ability to filter by project, phase, and timeline A clear timeline view similar to MS Project Technical Requirements Must be built in Power BI Should work with large datasets Can use custom visuals or advanced Power BI modeling Must integrate into an existing Power BI dashboard

Build a Smart AI Chatbot to Automate Your Business Conversations

Create a sophisticated AI chatbot to automate and streamline business conversations across platforms. The system should interpret intent, manage dialogue flows, handle FAQs, escalate complex queries to human agents, and integrate with CRM and scheduling tools. Deliverables include conversational design, training datasets, deployment-ready model, testing suite, and documentation. Emphasize reliability, multilingual support, data privacy compliance, and measurable performance metrics to enhance customer engagement and operational efficiency.

Social media manager for takeaway TikTok ,fb&insta, google

Hi, I’ve launched a new takeaway food business called Simply Spuds in Burnley and I’m looking for someone to manage my social media on a monthly rolling basis. Platforms: - TikTok - Instagram - Facebook - Google Business Profile What I need: - Daily or near-daily short-form video posts (TikTok/Reels) - Video editing (I will provide the content) - Captions, hashtags, and posting - Basic comment replies - Weekly content ideas and planning Important: - This is for a food takeaway, so experience with food content or viral-style videos is preferred - Must understand UK audience and trends Budget: - Around £200/month - Ongoing work if results are good Goal: - Build local awareness and bring in customers quickly after launch Please send examples of TikTok, Reels, or food-related work. Thanks

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SEO / PPC PARTNER REQUIRED (2 CONSTRUCTION BUSINESSES – UK)

We are looking to appoint a high-level SEO / PPC specialist or agency to manage and grow digital performance across two linked UK-based construction businesses. This is not a basic setup job — we are looking for a long-term partner who understands how to generate consistent, high-quality enquiries and scale campaigns effectively. Scope of Works Full SEO audit and implementation Technical SEO (site structure, indexing, performance) On-page optimisation across all key pages Keyword strategy aligned to commercial intent Content planning to build topical authority Local SEO (service-area optimisation) Tracking, reporting, and performance monitoring Off-page SEO strategy (links, authority, brand signals) Google Ads (PPC) setup, optimisation, and scaling Mandatory Requirements (Read Before Applying) Proven experience delivering measurable SEO/PPC results in the UK Experience within construction, trades, or service-led businesses Ability to show real case studies (rankings, lead generation, ROI) Willingness to provide client references if shortlisted Clear understanding of commercial intent, conversions, and cost per lead Important We are not looking for generic SEO packages or templated approaches We are not interested in vanity metrics (traffic without enquiries) We expect a clear, strategic approach tailored to our businesses Project Overview 2 x established businesses (linked but separate websites) Both ready for SEO and PPC growth Ongoing relationship required Objective: increase qualified enquiries and revenue To Apply Please include: Relevant case studies (preferably construction/trades) Results achieved (rankings, leads, ROI, CPL where possible) Your proposed approach to this type of business Outline of how you structure and manage campaigns Application Filter Applications without clear evidence of results, case studies, or relevant experience will not be considered.

Virtual Assistant services Needed

I operate a very small online business based in Cardiff and I’m searching for an experienced and reliable UK based virtual assistant to help with customer enquiries and some light admin on a long-term basis. The work load is around 3–4 hours per week in total, spread across short check-ins during weekday office hours, mainly responding to emails, occasional calls, and helping with orders. If this might fit into your current work, I’d be interested to hear a little about your experience and availability. If you'd like more information , please get in touch, Kind regards, John

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London based ONLY! (I can't be more clear) Events Sales Manager

Please try not to use chatgpt to send a job application thank you very much. event link for reference - https://www.eventbrite.co.uk/e/1984200239329?aff=oddtdtcreator ABOUT JESSIE ADVISORY: Jessie Advisory is a London based business consultancy and events company hosting exclusive weekly events for CEOs, founders and business owners at L'ami Jac, an authentic French wine bar in West London. We are growing rapidly and looking for an experienced events manager to take full ownership of our events operation. THE ROLE: We are looking for an experienced, driven and proactive Events Manager to join us on a freelance or part time basis. This is a hands on role covering every aspect of our events from planning and promotion through to ticket sales and post event management. Full end to end event management and coordination. Ticket sales strategy and execution across multiple platforms. Listing and optimising events on Eventbrite, Skiddle, Timeout London, Meetup, Billetto and other relevant platforms. Social media management including content creation, scheduling and posting across Instagram, LinkedIn, Facebook and TikTok. Outreach to press, influencers, agencies and media contacts. Audience growth and community building. Reporting on ticket sales, platform performance and social media analytics. Identifying new platforms and opportunities to grow event reach and revenue. WHAT WE ARE LOOKING FOR: Proven experience in event management within the events or hospitality sector. Strong track record of selling tickets and filling events. Confident managing social media accounts professionally. Self motivated and able to work independently. Based in or able to travel to West London. Entrepreneurial mindset and genuine passion for events. WHAT WE OFFER: Competitive freelance rate. Performance bonuses based on ticket sales. Flexible working arrangement. Opportunity to grow with a fast moving and ambitious company.