Virtual Assistant

Freelancer Club is on a mission to elevate, educate, and empower freelancers. For over a decade, we’ve supported thousands of independent professionals through meaningful work, advocacy, and training. We proudly lead the #NoFreeWork and 'Rise, Freelancer' campaigns and champion a future where freelancers are fairly paid, supported, and celebrated.



The Role



We’re looking for a proactive, empathetic freelancer to step into a role connecting hiring clients with the right freelance talent.



This is ideal for a freelancer with 2 to 5 years’ experience who already works with a handful of clients but has the flexibility to respond instantly when new Concierge requests appear. You’ll act as a trusted connector - connecting with the hiring client with the right freelancer, and helping great projects happen with the help of our matching technology.



What You’ll Do



Matchmaking

Review new briefs, clarify details with clients, and connect them with the most suitable freelancers based on skills, availability, budget and fit.



Client Relationships

Build warm, trusted relationships with clients so posting a job on Freelancer Club feels effortless and rewarding.



Job Amplification

Work with our content team to promote jobs to attract strong applicants.



Freelancer Support

Communicate with freelancers to clarify briefs, offer guidance, and prevent early misalignment.



Platform Oversight

Track job progress to ensure nothing falls through the cracks.



Problem Solving

Spot friction early and resolve issues quickly so both clients and freelancers have a great experience.



Skills & Experience



Clear, confident written and verbal communication
Natural relationship-builder with clients and creatives
Home or office-based freelancer with flexibility to react and 'dip in' every day
Highly organised with experience using project management tools (eg: HubSpot)
Strong instinct for matching talent to projects
Emotionally intelligent and solution-focused
Passionate about freelancing and creative work
Able to interpret briefs and translate them into practical freelancer matches
Self-motivated, able to think of your feet, and comfortable working remotely


Bonus: experience with WhatsApp for Business, Slack, HubSpot, or similar tools.



What You’ll Love



Flexible freelance work that fits around other clients
Being part of a mission-driven team championing freelancers
Helping talented creatives access meaningful paid work
Playing a hands-on role in shaping the future of freelance careers


If you believe in fair pay, creative freedom, and a better future for freelancers, we’d love to hear from you.



Immediate start. Get in touch now.