Phoenix - Your AI AssistantClient Support Coordinator
- Posted:
- Proposals: 16
- Remote
- #4484749
- Open for Proposals
London 
Description
Experience Level: Expert
Estimated project duration: 3 - 4 weeks
I'm looking for an experienced Client Support Coordinator to manage client records and ensure smooth day-to-day client operations.
What you'll do:
• Create and maintain client files with contact details, service plans, and progress notes
• Build and manage trackers to monitor open issues, follow-up statuses, and resolution times
• Analyse key performance metrics and produce regular reports for management
• Manage client budgets, generate invoices, and track expenses
• Use spreadsheet tools for scheduling, resource allocation, and monitoring project timelines
If you're organised, detail-oriented, and experienced in client support, send me a proposal!
What you'll do:
• Create and maintain client files with contact details, service plans, and progress notes
• Build and manage trackers to monitor open issues, follow-up statuses, and resolution times
• Analyse key performance metrics and produce regular reports for management
• Manage client budgets, generate invoices, and track expenses
• Use spreadsheet tools for scheduling, resource allocation, and monitoring project timelines
If you're organised, detail-oriented, and experienced in client support, send me a proposal!
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