Complaint Handling Projects

Write several complaint letters to various businesses

I need several serious complaint letters to be written. I have drafted each letter and included the details of each complaint. I have written only a rough draft and you will need to remove any rude or ineffective remarks. This task will take several hours to write all of the parties a quick summary that will contain all of the important information. I need someone who is very effective at resolving disputes with a clear and effective style of writing. Experience is dispute resolution or legal secretarial work or knowledge of the law, would be helpful. It is important to receive an effective response from each party which leads to the resolution of the dispute or helps the lawyer.

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Land Registry: Adverse possession form ADV & spliting title deed

Land Registry Application: Adverse Possession (AP1/ADV1) & Title Split for Two Dwellings Overview: We are seeking fixed-fee proposals from experienced solicitors or licensed conveyancers to handle a two-stage HM Land Registry application involving: Adverse possession of an adjacent parcel of land continuously enclosed within our boundary for 26 years. A title split / transfer of part to accommodate two dwellings that have already been granted full planning permission. Professional Ordnance Survey-compliant Land Registry plans have already been prepared by a qualified land surveyor. Attached scope of works

Marketing Specialist

I am looking for a Marketing specialist who can handle organic ads, paid ads, social media content creating, scheduling and execution and email campaigns.

opportunityurgent

Market, arrange and organise training events

Charity seeks an experienced marketing professional to promote, coordinate and manage training events for professionals and community audiences. Responsibilities include designing targeted marketing campaigns, securing venues, handling registrations, coordinating logistics, and optimising attendance. The candidate must demonstrate a proven track record in event marketing and organisation, clear communication skills, attention to detail, and the ability to work with nonprofit objectives. Reliable, proactive applicants with measurable results preferred.

I need some one to test Klarna in France

We require an experienced tester in France to perform a one‑time end‑to‑end verification of Klarna checkout on our website. Klarna will be enabled for the French region but we lack a local account; the tester must use a valid French setup to confirm payment flow, UI localization, shipping/payment status updates, and error handling across desktop and mobile. Deliverables: detailed test report with steps, screenshots, and any reproducible issues. French locale familiarity and prior Klarna experience preferred.

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Need someone to help with Surrey County Council Tender

We are a private hire and passenger transport company based in Surrey and are looking for an experienced tender/procurement specialist who is very familiar with Surrey County Council, particularly its Home-to-School, SEND and passenger transport procurement processes. We are specifically looking for someone who already understands how Surrey County Council’s tendering/procurement portal and application process works and can lead and assist us through the process from start to finish. This is important to us. We are not looking for a general tender writer who will need us to explain the process or who will be learning how Surrey County Council’s system works while completing our application. We need someone experienced who understands what is required and can provide us with clear guidance throughout. We have previous experience within Surrey County Council school/passenger transport through a different company, and as a result we already have a substantial amount of documentation that may be useful for the new application. This includes policies and procedures such as complaints policies, recruitment processes and other operational/compliance documentation. We need someone who can review the documentation we already have, identify what can be reused or adapted for the new company, identify anything that is missing, advise us on exactly what additional policies/evidence are required, assist with the portal and application requirements, prepare strong and compliant responses and help us through to final submission. Previous direct experience with Surrey County Council is strongly preferred. Experience with UK local-authority Home-to-School transport, SEND transport or passenger transport frameworks would also be highly desirable.

UK Based Personal/Virtual Assistant needed.

I am currently in need of a professional administrative personnel to support daily operations and should be efficient in task management. The project focuses on managing schedules, coordinating meetings, handling correspondence, organizing documents, and assisting with personal and business-related activities. Key Responsibilities: Manage daily schedules, appointments, and meetings. Coordinate communication with clients, employees, and business partners. Prepare reports, documents, and presentations. Organize travel arrangements and business activities. Maintain confidential records and administrative files. Monitor deadlines and ensure timely completion of assigned tasks. Provide reliable support to management and improve daily productivity.

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UK Solicitor Needed for New Business Structure

I am developing a new UK service business and need an experienced UK commercial solicitor to help me establish the appropriate legal structure before I start trading. The basic proposed model is: Customer → My Business → Independent Contractor My business would manage the customer relationship and coordinate specialist services carried out by independent contractors. I would like the successful solicitor to: • Review my proposed business model and advise how it should be structured • Advise on the legal relationship between my business, customers and contractors • Advise on liability, damage, complaints and cancellations • Advise on consumer rights and responsibilities • Advise on subcontracting, insurance, confidentiality and data protection • Draft a suitable customer service agreement • Draft a suitable supplier/independent contractor agreement • Advise on any other legal documents or terms that may be required • Explain the final structure and documents in plain English I have already developed a detailed business plan and can provide this to the successful applicant. I am looking for a UK solicitor with experience in commercial contracts, consumer services and independent contractor/subcontractor arrangements. Please provide details of your relevant experience and your fixed fee or estimated fee for the complete project, including the initial advice and drafting of the necessary agreements. I am looking for someone who will advise on the structure rather than simply provide generic contract templates.

Flexible Accounting Opportunity

Hi, I’m reaching out from Grace Accounts, a new UK bookkeeping and accounting business. We’re looking for a qualified and professionally registered accountant who has experience with UK limited company accounts, corporation tax and statutory filings. Our aim is to build a long-term working relationship where we handle client acquisition, bookkeeping and client management, while you focus on the technical accounting work. The arrangement would be fully remote, flexible and initially paid per assignment, with opportunities for more regular work as we grow. I’d love to know whether this is something you’d be interested in. If so, could you please share your professional qualifications and registration, experience with UK limited companies, and your typical subcontracting rates? Kind regards, Grace Bookkeeping & Accounts

Expert Telemarketer / Cold Caller Required | Must be UK Based

Expert UK Cold Caller / Telemarketer We’re looking for an experienced UK-based cold caller / telemarketer to join our growing sales operation. This is a great opportunity for someone who is confident on the phone, knows how to handle objections, and can turn cold prospects into genuine sales opportunities. The role You’ll be provided with a targeted prospect list and will be responsible for contacting potential customers within the UK trades sector. Your job will be to introduce our services, understand the prospect’s needs, handle all objections and ultimately generate interest and sales opportunities. You won’t be reading a robotic script all day — we’re looking for someone who can have a natural, confident conversation and knows how to sell. We’re looking for someone who: Has proven experience in cold calling / telemarketing Is based in the UK Has excellent spoken English and a confident telephone manner Is comfortable speaking to tradesman that are business owners and decision-makers Can handle rejection and objections without losing momentum Is self-motivated and results-driven Understands that successful cold calling is about conversations, not just making calls Has experience selling B2B services (particularly to trades or small businesses) — desirable but not essential What we offer: - Generous pay structure - Potential for ongoing work for the right person - A supplied prospect list - A straightforward sales process - The opportunity to earn significantly more based on performance - Flexible working arrangement We’re particularly interested in speaking to experienced UK cold callers who are confident in their ability to produce results. If you know how to pick up the phone, quickly build rapport with a business owner and turn a cold conversation into an interested prospect, we want to hear from you. To apply Please tell us briefly about your cold-calling experience, including: - What types of businesses you have previously called - Your experience with cold calling / telesales - Whether you have experience selling B2B services - Your availability - Any relevant results or targets you have achieved Please only apply if you are genuinely confident making high-volume outbound calls and selling over the phone.

Ai Set up needed for my business

Seeking AI integration to automate lead handling from a Checkatrade account. The system must detect new leads, accept them automatically, and trigger tailored outbound communications via email, SMS, and WhatsApp to collect quoting information. Requirements: reliable lead ingestion, message templates, configurable workflows, robust error handling, detailed logging, secure data management, and compliance. Experience with Checkatrade APIs/webhooks, messaging gateways, and integrations required. Provide an implementation plan, timeline, and testing strategy.

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Shopify CMS Connector – Order Synchronization Integration

We are looking for an experienced developer to build a *Shopify connector* for our existing CMS/backend system. ## Project Scope We already have an existing CMS and codebase. We need a connector that integrates our system with Shopify and synchronizes order information between Shopify and our CMS. The integration should cover: - Connect our existing CMS/backend with Shopify - Retrieve new Shopify orders - Synchronize order details into our CMS - Sync customer and delivery information - Sync purchased products, SKU, quantity, pricing, discounts, and totals - Sync payment and fulfillment status - Handle order updates and cancellations - Avoid duplicate orders during synchronization - Implement proper error handling and logging - Support automatic/background synchronization - Use Shopify APIs and webhooks where appropriate ## Order Data Typical information we need to synchronize includes: - Shopify Order ID / Order Number - Order date and time - Customer name and contact information - Billing and shipping address - Product name - SKU / Variant - Quantity - Unit price - Discounts - Shipping charges - Tax - Order total - Payment status - Fulfillment / delivery status - Tracking information - Order notes ## Existing System The CMS is already operational. The main requirement is to develop the integration layer/connector rather than building a new CMS. We will provide access to the relevant existing source code and explain our current database structure and order workflow. ## Developer Requirements We are looking for someone with experience in: - Shopify API integration - Shopify webhooks - Backend/API development - Existing CMS or ERP integrations - Database integration and data mapping - Order synchronization - Error handling, retry mechanisms, and logging Experience building Shopify connectors for ERP, POS, WMS, or custom CMS systems would be an advantage. When applying, please provide examples of similar Shopify integrations you have completed and briefly explain how you would approach reliable order synchronization.

Ongoing Facebook Posting Assistant — 2 HRS Twice Weekly

Ongoing Facebook Posting Assistant — Twice Weekly I run Improv Zen, a comedy and improv company in Maine. I have a personal Facebook profile and belong to more than 100 local Facebook groups. I’m looking for a reliable person to follow my exact process for posting promotional messages and occasional videos to these groups. I will provide the content, instructions, and a demonstration of the process. We will agree on a suitable access arrangement before starting. This is straightforward, repetitive work. No content creation, graphic design, marketing strategy, or special creative skills are required. You simply need to follow instructions carefully, respect each group’s posting rules, and keep track of what you have posted. Schedule: Two days per week, approximately one to two hours each day—about two to four hours total per week. This would be ongoing work every week. My starting budget is very limited, so price will be an important factor. As you demonstrate reliability and efficiency, there will be opportunities to increase your pay and responsibilities. Please reply with: Your lowest fee per week for the work described. How many hours that fee includes. Your availability and how you would handle access to my personal profile and groups. I’m looking for someone dependable who would appreciate a simple, consistent weekly assignment. Thank you, Web Improv Zen improvzen.com

Video Data Annotator

# Video Data Annotator **Compensation:** $8–$10 per hour **Role Type:** Contractor **Work Arrangement:** Remote **Experience Level:** Entry-Level / Experienced ## About the Role We are seeking detail-oriented Video Data Annotators to support an AI training project focused on improving the accuracy, reliability, and performance of artificial intelligence systems. In this role, you will review video and audio content, label multimedia data, evaluate AI-generated descriptions, and provide clear written feedback according to project-specific guidelines. Your work will help improve how AI systems understand and interpret real-world visual and audio information. No prior experience in AI is required. Candidates with strong attention to detail, good English communication skills, and the ability to follow instructions accurately are encouraged to apply. ## Scope of Work - Review and annotate short video and audio clips using project-specific guidelines. - Label visual and audio content accurately and consistently. - Evaluate AI-generated descriptions for accuracy, relevance, and appropriateness. - Review multimedia content against established moderation standards and flag potentially inappropriate or uncertain material. - Provide clear, concise written feedback explaining inaccuracies, ambiguities, or inconsistencies in AI-generated outputs. - Maintain high levels of accuracy and consistency while handling large volumes of annotation tasks. - Work independently while collaborating remotely with project managers and team members when clarification is needed. - Identify opportunities to improve annotation quality, workflows, and processes. - Maintain strict confidentiality and follow all applicable data protection requirements. ## Required Skills - Video annotation and multimedia data labeling. - Audio annotation and basic audio-content evaluation. - Strong attention to detail and accuracy. - Good English reading, writing, and communication skills. - Ability to follow detailed guidelines and evaluation criteria. - Sound judgment when reviewing content for appropriateness and compliance. - Ability to provide clear, structured written feedback. - Strong organizational and time-management skills. - Ability to work independently in a remote environment. - Adaptability to changing project requirements and instructions. - Commitment to data confidentiality and responsible handling of sensitive content. ## Preferred Qualifications - Previous experience in video or audio annotation, data labeling, or content moderation. - Familiarity with digital annotation platforms and quality assurance processes. - Experience evaluating multimedia content against predefined guidelines. - Ability to identify inconsistencies, errors, and ambiguities in visual or audio data. - A proactive approach to process improvement and quality control. - Experience collaborating with distributed or remote teams. ## Work Environment - Fully remote contract opportunity. - Project-based tasks with defined guidelines and quality standards. - Independent work with remote team support when required. - Training or project instructions provided as applicable. ## Ideal Candidate The ideal candidate is observant, reliable, detail-oriented, and comfortable reviewing multimedia content for extended periods. They can follow instructions precisely, communicate findings clearly, maintain consistent quality, and handle project data responsibly. ## Equal Opportunity We welcome qualified applicants from diverse professional and educational backgrounds. Selection will be based on relevant skills, attention to detail, communication ability, and suitability for the project requirements.

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SEO Specialist for Nigerian Classifieds

Seeking an experienced SEO specialist for revlo.ng, a Nigerian classifieds and local listings marketplace. Require expertise in technical and programmatic SEO for marketplaces with frequently expiring user-generated pages. Tasks: audit and optimize crawl/indexing architecture, Google Search Console, sitemaps, robots.txt, canonicalization, expired-listing handling strategy, URL structure, titles/meta, internal linking, pagination, structured data (JobPosting, Product, Breadcrumb, Organization), Core Web Vitals, mobile SEO, JS indexation, Open Graph, search-result indexing policy, thin-content and spam controls. Aim: scalable SEO foundation to surface high-quality location and category pages (e.g., Jobs in Lagos) without proliferating low-value pages.

EBay API + VerifyMy API Integration for UK Pharmacy

We are a UK registered pharmacy looking for an experienced API developer to build a bespoke integration between our eBay.co.uk seller account and VerifyMy, our third-party age-verification provider. We sell non-prescription medicines through eBay. A selected list of approximately 10–20 product SKUs will require an additional age-verification step before the pharmacy can authorise supply. Required workflow: eBay order → check SKU → designated medicine identified → VerifyMy verification → result returned → status linked to order → pharmacy reviews → pharmacy authorises supply The integration should automatically: - Retrieve/detect new orders from our eBay.co.uk seller account. - Identify orders containing one of our designated SKUs. - Initiate the VerifyMy verification process for the customer. - Receive and associate the verification result with the correct eBay order. - Clearly identify verification as Pending / Passed / Failed. - Maintain an auditable record linking the eBay order, SKU, verification result/reference and date/time. - Allow our pharmacy team to easily add/remove SKUs requiring verification without developer assistance. Orders requiring verification must remain identifiable for pharmacy review until verification has been successfully completed. Failed, incomplete or unresolved verification must be clearly identifiable for manual review. We require someone with strong experience in eBay APIs and third-party REST API integrations. Experience with OAuth/API authentication, webhooks or scheduled polling, secure customer-data handling and audit logging is important. VerifyMy has already confirmed that a bespoke integration can be developed for our pharmacy using its Stores API, and API documentation is available. A detailed Statement of Work is attached. Deliverables include: a working eBay/VerifyMy integration, configurable SKU list, verification-status workflow, retrievable audit trail, testing covering successful and failed verification, deployment/handover documentation and 30 days of post-launch bug-fix support. When applying, please briefly provide: 1. Details of any previous eBay API integrations you have developed. 2. Examples of similar third-party API integrations. 3. Your proposed technical approach. 4. Whether you recommend eBay order polling or an event-driven approach, and why. 5. Your estimated development timeframe. 6. Your fixed-price quotation. 7. How you propose to host the integration and securely handle customer data. Our advertised budget is a guide and we are open to reasonable proposals based on the recommended technical approach. Please do not submit a generic web-development proposal. Direct eBay API experience is strongly preferred.

Trustpilot removal

Seeking an experienced Trustpilot specialist to remove negative reviews or expunge all references to my website from Trustpilot. Candidate must demonstrate expertise in Trustpilot dispute procedures, legal takedown strategies, evidence compilation, and communication with platform moderators. Prior success in obtaining removals or resolving reputation issues is essential. Deliverables: documented actions taken, outcome summary, and recommendations to prevent recurrence. Timely, professional, and discreet handling required.

High-Ticket B2B SEO Closer (Live Technical Support Provided)

We are a fast-growing SEO agency seeking an experienced, consultative B2B High-Ticket Sales Closer to lead our sales calls and turn warm prospects into long-term monthly retainers. We generate our leads through targeted cold outreach. Your sole responsibility is to step onto the call, build rapport, and close the deal. You will NOT be alone on these calls: Our Senior SEO Specialist will be on every call with you to handle all technical questions, site breakdowns, and strategy details. You control the call, manage the sales structure, and ask for the money—we back you up with the technical expertise. Compensation Structure: We offer a strong hybrid payout structure designed to reward top performers: Base Meeting Fee: $15 per attended discovery call (regardless of outcome). Closing Commission: 25% commission on Month 1 of every signed SEO retainer (our packages range from $800/mo to $10,000+/mo). Performance Bonuses: Lucrative quarterly and yearly cash bonuses for hitting closing milestones. Example: Close a standard $3,000/mo retainer on a 30-minute call, and you make $765 total ($15 meeting fee + $750 commission) plus progress toward quarterly & yearly bonuses. What You Will Do: Attend scheduled 20-30 minute zoom calls with qualified decision-makers (Founders, Managing Partners, Marketing Directors). Lead the discovery conversation, surface business pain points, and set the call agenda. Guide the prospect through our solution presentation while calling on our SEO Specialist to deliver custom video/technical audits. Uncover budget, handle objections smoothly, and close single-pay roadmap audits or monthly recurring retainers directly on the call. Record deal notes and hand off closed clients to our client onboarding team. Requirements: Proven B2B Closing Track Record: At least 2+ years of high-ticket phone/Zoom sales experience (agency, SaaS, or high-ticket service experience highly preferred). Exceptional English: Native spoken English with clear articulation, professional presence, and strong tonality. Mastery of Call Control: Ability to direct conversations, ask high-value diagnostic questions, and confidently handle standard objections ("I need to think about it," "Send an email," "It's too expensive"). Reliability: Strict punctuality for all booked calls. How to Apply: When submitting your proposal, please include: A brief overview of your high-ticket closing experience (average deal sizes, past offers closed).

urgent

Microsoft Azure Data Factory Work (ADF)

Seeking an experienced Azure Data Factory specialist to assist with multiple ADF tasks, primarily implementing an incremental load solution. The project entails designing and developing pipelines to perform incremental bulk writes from source tables to six target SQL tables, applying complex SQL logic and transformation rules per table. Deliverables include robust, efficient pipelines, error handling, logging, and documentation of design and operational steps. Familiarity with performance tuning and version control is required. YOU MUST BE UK BASED WITH THE RIGHT TO WORK IN THE UK AND WILLING TO COME TO WORK IN THE CITY OF LONDON PLEASE.

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UK Accountant Needed to Review & Prepare Ltd Accounts

We are looking for an experienced UK accountant to review and process the accounts for our UK Limited Company. We have already done the majority of the preparation work and have everything organised and ready for review, including: Income and expenditure records Bank transaction information Receipts and supporting documentation Company expense information Previous years' filed company accounts Previous Corporation Tax calculations and records Information from the previous 2–3 accounting years for reference We are not looking for someone to undertake a large bookkeeping or data-entry project. The financial information has already been gathered and organised. We need someone who can: Review the figures and supporting information we have prepared Check that income and expenses have been categorised and treated correctly Identify any adjustments or additional information required Prepare the company's annual accounts based on the information supplied Calculate the Corporation Tax position Advise us of anything that needs correcting or addressing before submission Ideally be familiar with UK Limited Companies, Companies House requirements and HMRC Corporation Tax requirements At this stage, the main priority is getting the accounts reviewed and correctly prepared. We can discuss separately whether you will also handle the actual submission to Companies House and HMRC. We would prefer to work with someone who regularly handles accounts for small UK owner-managed Limited Companies. When applying, please let us know: Your experience working with UK Limited Companies Whether you are UK-based or regularly work with UK accounting and tax rules Whether you are ACCA, ACA, AAT or otherwise professionally qualified What you would need from us to complete the work Your estimated fixed price for completing the review and preparation Everything is ready to provide to the successful applicant, so we are looking for someone who can take the information we have prepared, review it thoroughly and get the accounts into the correct position.