Complaint Handling Projects

opportunity

Microsoft Dynamics 365 Finance Setup and Config

We are seeking a Finance Data Migration Consultant with a strong understanding of core accounting principles and bookkeeping to set up our Microsoft Dynamics 365 Finance environment. The project involves migrating 18 months of historical data from Sage 50 and configuring specific workflows for Accounts Payable and Employee Expenses. All current historical data relates to our UK entity but we will in due course be operating accounts for UAE and Global as well which needs to be factored into the setup of Dynamics setup. Key Responsibilities 1. Historical Data Migration - Scope: Import approximately 18 months of historical records, primarily focusing on transactional data and payroll journal summaries. - Source Data: We will provide the historical data in 3 Excel files (already exported from Sage 50). You will aid in loading this data into Dynamics 365 Finance, ensuring proper dating and categorization of all opening balances and transactions. - Reconciliation: Perform comprehensive, auditable reconciliation checks between the final Sage 50 reports and the imported Dynamics 365 balances to guarantee zero data loss and absolute accuracy post-migration. 2. Functional Setup Context: We are a largely remote business and therefore require automation of entries into the ledgers in the first instance, and the ability to track invoices or expenses through an approval process – confirming the expense as a valid business expense for services received or goods received, from the correct counterparty and for the correct amount.  This needs to be done within the “system” with approvals “signatures” noted electronically within approval limits. - Accounts Payable (Invoice Management): We require a simple, lightweight approach to handle invoices for services subscribed to or products purchased. - Email Ingestion: Setup must include a workflow where invoices sent to a specific company email address are ingested/handled within Dynamics 365. - Employee Approval & Audit: We need a way for employees to either enter items (for expected invoices) or approve invoices that have come in. This must include a simple audit process to track exactly who entered or approved the expense. - Employee Expenses: Configure the Expense Management module (or appropriate workflow) to allow team members to easily upload and submit expense claims for approval Each of these categories can be served by an add-in or configuration of the stand Prerequisites - Proven experience with Microsoft Dynamics 365 Finance implementation and data migration. - Strong knowledge of Sage 50 structures to understand the source data. - Ability to configure email-to-invoice workflows (via standard D365 features, OCR, or Power Automate). Timeline - We are able to have a call to go over the requirements/deliverables if required. - Please provide an outline of your proposal to fulfil the requirements outlined above and an estimated timeline for the full process (Migration + AP/Expense Setup). e.g., 1-4 Days, 1 week.

opportunity

Podcast Content Repurposing VA (Execution Only)

I’m looking for a reliable Podcast Content Repurposing VA to handle editing, posting, and scheduling for my podcast Office Real Talk. This is an execution-only role. No strategy, no redesign, no growth hacking. ⸻ Weekly scope (ongoing) Full episode • Upload 1 full podcast episode (20–30 mins) to: • YouTube (full video) • Spotify • Apple Podcasts • Add pre-recorded intro + outro • Light clean edit only Short-form video • 3 short clips per episode • Talking-head only • Simple captions on video • Posted to: • Instagram Reels • TikTok • YouTube Shorts • You select clips → I give quick approval Instagram carousel • 1 simple carousel per episode • Screenshots from the podcast • Minimal text (no heavy design) Posting • Captions written • Scheduled and posted by you • I do no posting ⸻ Style • Clean, calm, low-production • No gimmicks or heavy effects • Executive, grounded tone ⸻ Tools • CapCut or Descript preferred • Experience posting across IG / TikTok / YouTube required ⸻ Not included • Strategy • Heavy design • Daily posting • Rewriting my words ⸻ Budget • £320–£340 per month • Ongoing monthly work • Paid trial for the first week ⸻ To apply Please include: • Examples of podcast clips you’ve edited • Confirmation you can edit + post • Tools you use

Part-time customer service and general admin

This role is focused on accuracy, consistency, and follow-through. It is not a sales role and not a creative role. It is for someone who enjoys structure, clear processes, and doing things properly every time. If you get bored easily, dislike repetition, or prefer to “do things your own way,” this role is not suitable. ⸻ What you’ll be responsible for You will be the front line of customer support and backend admin operations, including: • Managing customer enquiries via Gorgias (email and tickets) • Responding to customers using approved macros and brand tone • Processing returns, exchanges, replacements, and refunds • Managing the returns system end-to-end • Updating and managing orders inside Shopify • Creating replacement orders and handling order adjustments • Data entry and record updates • Tagging, categorising, and documenting issues correctly • Escalating issues appropriately when needed • Following customer service and admin SOPs exactly Accuracy, clarity, and consistency are critical in this role. ⸻ This role is ideal for someone who: • Communicates clearly, calmly, and professionally • Enjoys repetitive, process-driven work • Is highly detail-oriented and organised • Follows instructions and SOPs exactly • Works steadily and reliably without rushing • Can work independently once trained • Takes pride in doing things properly ⸻ This role is NOT suitable if you: • Get bored easily • Dislike repetitive tasks • Rush and fix mistakes later • Need constant supervision or reassurance • Like to improvise instead of following process • Struggle with accuracy or follow-through ⸻ Our standards (important) • Accuracy comes first • No guessing — ever • Follow processes exactly • Escalate rather than assume • Clear, respectful communication matters • One task at a time, done properly ⸻ Tools you’ll work with • Gorgias (customer service platform) • Shopify (orders, customers, admin) • Returns management systems • Google Workspace (Docs, Sheets, Gmail) Experience with these tools is helpful but not required if you are highly process-driven and willing to learn. ⸻ How to apply Please include: 1. A short paragraph explaining why this type of structured, repetitive work suits you 2. Your availability 3. Any experience you have with customer service platforms (if applicable) Applications that do not follow these instructions will not be considered.

Project Management System with Client Portal

1. Project Overview We are seeking a developer to design and build a secure, web-based project management system with an integrated customer portal/dashboard, accessible via our existing website hosted on Hostinger. The system will support both internal project management workflows and a client-facing portal that allows customers to submit samples, track project progress, and view/download results. The platform must be intuitive, robust, and suitable for use in a scientific consultancy context (environmental DNA analysis and ecological consultancy). 2. Objectives Centralise internal project tracking and laboratory workflow management Provide clients with a transparent, easy-to-use portal for sample submission and results delivery Reduce email-based admin and manual reporting Support multiple project types with different workflows Be scalable as the business grows 3. User Types Internal users (admin/staff): Create and manage projects Update project status and workflows Review client-submitted sample data Upload results and reports External users (clients): Secure login via the website Submit and manage sample metadata Track project progress View and download results 4. Core Functional Requirements A. Project Management (Internal/Admin Side) The system must allow staff to: Create and manage projects, including: Project title and reference ID Project brief and scope Client organisation and contact details Project start and expected delivery dates Record project attributes, including: Project type (e.g. single species assay, metabarcoding, consultancy only) Sample size Primer set(s) used Notes and internal comments Workflow tracking, with configurable stages depending on project type, for example: Samples received DNA extraction PCR Inhibition checks Clean-up Sequencing Bioinformatics Reporting Update project status, which feeds directly into the client-facing progress bar B. Customer Portal (Client-Facing Side) Clients must be able to log in securely via the website and access a personalised dashboard with the following functionality: 1. Sample Submission Clients can input and manage samples associated with their project, including: Sample name / ID Location (GPS coordinates, ideally map-based input) Date of collection Sample type Additional metadata fields (configurable) 2. Project Progress Tracking Visual progress bar or status tracker Workflow stages shown dynamically based on project type Clear indication of current stage and completed stages 3. Results Dashboard Once results are available, clients can view: Project summary and brief Results overview (textual summary) Mapped results (interactive or static maps) Charts and visual summaries (e.g. detections, diversity metrics where relevant) Downloadable outputs: Reports (PDF) Data files (e.g. CSV, Excel) 5. Technical & Integration Requirements Must integrate with our existing website (Hostinger hosting) Secure authentication and role-based access control GDPR-compliant handling of client data Responsive design (desktop first, tablet/mobile usable) Ability to add new project types and workflow stages in future Clean, well-documented codebase suitable for future development

Unreal Engine + Pixel Streaming + Full Platform Integration

We are a technical team and we handle all technical solutions and decisions ourselves. We are not looking for an architect, a planner, or someone else to define the system for us. What we need is an execution-focused engineer who can help implement the website strictly according to our requirements. This project has very strict verification requirements. There are eight platform development contracts based on the same principle; this is just the first one. We need to deliver a multi-role platform based on (state-machine driven + Stripe payments/escrow + ad bidding + 3D digital humans via pixel streaming).Using low-code + modular composition, we are building an international platform. It must be explicitly stated that this is not an MVP. A.Deployment & Infrastructure(Must be assembled and built on the Fly.io platform) 1) The platform must run on (frontend/backend, jobs/queues, WebSocket/WebRTC services as needed). 2) Proper logging/monitoring/alerting is required, including alerts for third-party integration failures and cost/usage anomalies. B.Core Requirements (Important) 1) Multi-role / four portals: end users, service providers, maintenance staff, and admin portal (different permissions and flows). 2) Critical business flows must be implemented using a state machine / state-driven architecture (no “skipping steps”): order → payment → escrow/split → fulfillment → acceptance → settlement → refund/dispute, with full traceability, rollback rules, and audit logs. 3) Payments: Stripe (payments, payouts, webhooks). Must handle idempotency, webhook replay protection, and concurrency-safe state transitions. 4) Automation / orchestration: n8n (or similar) as the workflow hub, connecting Supabase, payments, notifications, ads, and digital humans. 5) Conversational guidance: use Botpress (or similar tools) for conversations + next-step actions. 6) Advertising: creative management + delivery configuration + analytics; ad slot bidding/auction (e.g., Prebid.js / RTB model). Bidding logs must be retained and auditable. 7) Multilingual: UI/content must support multiple languages and integrate language detection and translation APIs. 8) External widgets / external entry systems：iframe / JS SDK / external components with controlled internal core logic. 9) Risk control mechanisms: rate limiting, switches, circuit breakers, fast shutdown without impacting payments) 10) 3D digital human system (Unreal Engine Pixel Streaming): 10.1.) MetaHuman + Unreal Engine for creating 3D digital humans. 10.2.) Pixel Streaming (WebRTC) to stream UE video to web/mobile clients. 10.3.) A unified control interface to switch avatars/actions and drive lip-sync via TTS audio, integrated with state-machine-driven guidance flows. C.Execution responsibility (mandatory) 1) This project must be completed independently by you personally. We do NOT accept teams, outsourcing, temporary staffing, or task splitting. 2) This requirement exists purely for commercial confidentiality reasons. 3) If the project cannot be completed by one individual, please do not proceed. D. Price and maintenance terms (fixed) Project delivery price: USD 3,000 (fixed) Post-launch maintenance: - USD 100 per month (fixed) - Includes system stability, critical bug fixes, security updates, and environment handling - No unilateral price increase is allowed - Any adjustment requires written mutual agreement If your pricing expectation is significantly higher, or if you cannot accept these terms, please do not contact us. E.Delivery time: 1) For an experienced and skilled engineer, under normal circumstances, the full project should be achievable within two months. 2) In addition, we have a clear requirement that within an earlier phase of the timeline, a runnable pilot version must be delivered. This pilot version is not the final completion, but it must already be in a stable, operable state and able to enter trial operation. 3) During the trial operation, we will identify issues, validate stability, and make necessary adjustments, so that the final delivery can meet the required quality standards. F. Please reply with: 1) Similar projects you have delivered (if possible, provide links/demos). 2) Recommended architecture and service decomposition. 3) What materials you need from me to proceed (execution step flows, required module list, etc.). 4)phased timeline, rough price range.

opportunity

Commercial software for Accounting UK

Looking for Developers to Build an HMRC-Compliant Accounting Platform I’m looking for a developer or team to build an online accounting and tax platform similar to Capium/Sage/Apari Software/BaseTax Limited /Blueprint Labs/ BTCSoftware by Bright/CalCal Ltd fully compliant with *HMRC requirements* (Making Tax Digital). Platform Goals: * Enable businesses and accountants to submit VAT, Income Tax, and payroll data digitally. * Support secure digital record-keeping-with audit trails. * Direct API submission to HMRC (MTD-compliant). * Role-based accounts (admin, accountant, client). * Cloud-based document management and dashboards. * Automated calculations for VAT, payroll, and tax returns. * Scalable, secure, GDPR-compliant web application (mobile-friendly optional). Technical Requirements: * Integration with HMRC APIs(sandbox testing first). * OAuth 2.0 authentication for users. * Complete audit logs and secure data handling. * Optional: notifications, reporting, and analytics. What I’m Looking For: * Experience with tax/accounting software or HMRC API integration * Ability to deliver an *MVP first*, then scale. * Portfolio of similar projects. * Suggested tech stack, timeline, and cost estimate. Think Capium + HMRC MTD compliance but modern, user-friendly, and scalable.

opportunity

Business Plan Sales Partner –

Business Plan Plus is seeking one dedicated referral partner to work closely with us on an ongoing basis. We specialise in writing high-quality, fully researched business plans for entrepreneurs, startups, growing companies and immigration applicants across the UK and internationally. Our plans are commercially robust, professionally structured and aligned to funder, investor and Home Office requirements where applicable. We are now looking for an additional motivated individual who can introduce suitable plans and clients to us. This is a great opportunity to earn a more than satisfactory ongoing monthly income from clients with plans introduced. (or you may have plans from your own client's needs that you can introduce to us) About Business Plan Plus We provide professional business plans for: • UK Innovator Founder Visa applications • Skilled Worker / Sponsor Licence related business cases • Expansion Worker and Self-Sponsor routes • Start-Up Loan applications • SEIS / EIS investment preparation • Bank and commercial finance funding • Investor-ready pitch decks and financial forecasts • Franchise and multi-site expansion models • Strategic growth and acquisition planning Our clients include direct entrepreneurs, immigration solicitors, accountants, consultants, and growing SMEs who require structured, credible documentation. Plans are written to meet specific objectives – whether securing endorsement, obtaining finance, attracting investors, or guiding business growth. The Opportunity We are seeking one individual who : • Has access to entrepreneurs, startups, immigration applicants or growing businesses • Works with accountants, solicitors, consultants or advisory firms • Is confident making introductions and building professional relationships • Understands the value of high-quality business planning • Is reliable, organised and professional You will introduce qualified prospects to us. We handle consultation, quoting, writing and delivery. You earn a strong commission on every confirmed plan. There is no limit to earnings. The more suitable plans introduced, the more you earn. This Role Suits Someone Who: • Already works with startups or small businesses • Is connected to immigration advisers or legal professionals • Provides consulting or advisory services • Has an entrepreneurial mindset • Wants a flexible, remote income stream This is not cold-call telesales. We are looking for a relationship-based introducer who understands professional services. What We Offer • Clear service structure and pricing • Proven track record and professional credibility • High commission structure • Ongoing collaboration and support • Remote working • Long-term partnership potential You may wish to use or Brand or be independent when you approach prospects. We are looking to work closely with one committed individual rather than multiple casual introducers. To Apply Please include: • A brief summary of your background • Who you would introduce business plan services to • Your experience working with entrepreneurs or professional services • Why you believe you would be a good fit We are looking for someone serious about building a long-term partnership with us If you are well-connected, commercially aware, able to introduce plans to us and are motivated by the income we offer, we would welcome your application.

Lead Generator – Freight & Logistics (Experienced) | InXpress

InXpress is a global shipping specialist with over 25 years’ experience and the only official reseller partner of DHL. We help businesses simplify freight and parcel shipping while reducing costs through one platform and one consolidated invoice. The Role We are seeking an experienced Freight & Logistics Lead Generator to support our sales team by identifying and qualifying new business opportunities. This role is strictly for candidates with previous experience in logistics, courier, freight, or parcel sales/lead generation. You will engage with businesses, confidently discuss shipping activity, and book high-quality appointments for our Freight & Logistics Sales Executives. Key Responsibilities Proactively contact businesses with existing freight or parcel spend Confidently discuss shipping volumes, weights, delivery types, and current carrier costs Qualify prospects and book high-quality sales appointments Identify key decision-makers within target businesses Accurately log activity and prospect data in CRM systems Consistently meet or exceed lead and appointment targets Essential Experience & Skills Proven experience in freight, logistics, courier, or parcel lead generation or sales Strong understanding of shipping terminology, pricing, and services Confident speaking to business owners and logistics decision-makers Target-driven with a professional, consultative approach Excellent communication and objection-handling skills

Coder to custom trading bot for Polymarket

I am looking for an experienced Python developer to build a custom automated trading bot that connects to the Polymarket API, monitors market prices, and executes trades based on predefined rules. The bot will trade Bitcoin-related Polymarket markets with a 15-minute expiry. ------------------------------------------------------------------ Trading Logic 1. Entry Conditions Buy YES if: YES price is ≥ 70 and ≤ 73 Buy NO if: NO price is ≥ 70 and ≤ 73 Trade amount for each entry: $X (configurable) Only enter a position if there is no existing open position ------------------------------------------------------------------------------------------- 2. Order Handling If an entry order fails to fill: Re-check all entry conditions If conditions are still valid, attempt to enter again Continue retrying until filled or conditions are no longer met --------------------------------------------------------------------------------------------- 3. Exit Conditions Stop Loss: Close the position if price drops to 60 or below Take Profit: Close the position if price reaches 80 or above ----------------------------------------------------------------------------------------------- 4. Time-Based Rules 6 minutes before market expiry: Close all open positions, regardless of profit or loss Do not open any new positions Trading must remain disabled after this cutoff for that market --------------------------------------------------------------------------------------------------------- Functional Requirements Platform & Execution Must run on: Windows 10 and above Latest Windows Server versions Simple one-click start/stop mechanism (CLI command, batch file, or lightweight UI) ----------------------------------------------------------------------------------------------- Configuration & Risk Management Configurable parameters: Trade size ($X) Global kill-switch stop loss: If total losses reach this amount, the bot must stop trading immediately Configuration via file (JSON/YAML) or simple UI -------------------------------------------------------------------------------------------------- API & Data Requirements Full integration with Polymarket API: Retrieve real-time market data Place and manage trades automatically Price data refresh rate: As fast as Polymarket allows (target ~1 second, if permitted) Proper handling of: API errors Rate limits Network failures ------------------------------------------------------------------------------------------------- Deliverables Clean, well-structured Python code Clear setup and usage instructions Commented logic to allow future expansion ------------------------------------------------------------------------------------------------ Future Work If this project is delivered successfully, I will offer: More advanced trading bot development Higher compensation Potential long-term collaboration

PPC Consultancy (On-Going) - Senior PPC Consultant

Senior PPC Consultant – Ad-Hoc Strategic Support (Google & Microsoft Ads) We are a UK-based business running high-volume, high-intent lead generation campaigns in the legal / financial services space. We are looking for a senior, independent PPC consultant to work with us on an ad-hoc consultancy basis. This is not a daily campaign management role. Most execution will be handled in-house. What We Need Support With: - Reviewing existing Google Ads & Microsoft Ads campaigns - Diagnosing performance issues following restructures - Providing clear, prioritised recommendations for us to implement - Monthly / quarterly strategic reviews Project-based work such as: - Offline conversion tracking (CRM → Ads) - Transitioning to value-based bidding / ROAS strategies - Measurement & attribution diagnostics - Assisting with Google Ads policy or suspension issues where required What We Are Not Looking For: - Junior or mid-level PPC freelancers - “Best practice” advice without commercial context - Daily bid / keyword management - Generic audits or automated reports Required Experience: - 7+ years hands-on PPC experience - Deep expertise in Google Ads Search Experience working with: - CPA-constrained accounts - High-volume lead generation - Offline conversion tracking - Value-based bidding strategies - Comfortable challenging Google recommendations when needed Engagement Details: - Ad-hoc consultancy - Hourly rate (please state) NDA required for shortlisted candidates Long-term relationship possible APPLICATION QUESTIONS (MANDATORY) To be considered, you must answer all questions below. Generic or copy-paste proposals will be ignored. 1. We need to increase lead volume without increasing CPA. What practical levers would you explore first, and why? 2. Please describe one real example where you successfully: Increased volume while holding CPA stable OR Recovered volume after a restructure caused performance decline (Brief context + what you actually changed.) 3. In your experience, what commonly goes wrong when accounts are restructured “according to best practices”? 4. What is your approach to introducing offline conversions without destabilising performance? Important We are looking for someone who: Thinks commercially, not just technically Is comfortable being challenged — and pushing back Can explain why something should or should not be done If this sounds like you, we’d like to hear from you.

CRM Automation Specialist (Ad-hoc Contractor)

We're a consultancy in the payments space. We're a remote, dynamic team and rely heavily on HubSpot, automation, and clean process to scale. ⸻ The Role We’re looking for a hands-on CRM Automation Specialist to own, build, and maintain our revenue systems. This is a fractional contractor role, ideal for someone who enjoys fixing real-world operational problems, improving automation, and making data reliable. You will work closely with the founder to translate business workflows into clean, scalable CRM and automation logic. ⸻ Key Responsibilities CRM & Pipeline Architecture • Maintain and optimise HubSpot deal pipelines • Ensure lifecycle stages, deal stages, and ownership rules are consistent and enforced • Improve lead → deal → live customer flow across providers Automation & Integrations • Build and maintain Zapier automations (HubSpot ↔ forms ↔ tasks ↔ follow-ups) • Debug failed or looping automations • Improve reliability, logging, and error handling Data Quality & Reporting • Ensure reports reflect reality (lead to live, conversion rates, SLA tracking) • Reduce manual checks and edge-case failures • Support KPI dashboards for sales & operations Process Translation • Convert real-world workflows into CRM logic (not theory) • Suggest improvements where systems are fragile or unclear • Document automations and logic clearly ⸻ What We’re Looking For Must-Have • Strong HubSpot experience (We currently use starter packages with zapier workflows) • Deep Zapier knowledge (filters, paths, error handling, sequencing) • Experience supporting sales or ops teams (not just marketing) • Comfortable working with imperfect data and evolving processes • Clear communicator — can explain why something works or breaks • Based in UK, Europe or within 2 hrs of BST Nice-to-Have • Experience in payments, SaaS, or services businesses • Familiarity with lead rotation, SLA tracking, and sales workflows • Comfort working directly with founders ⸻ Working Style & Contract • Fractional: approx. 5–15 hours per month • Ad-hoc tasks + ongoing system ownership • Fully remote • Contractor / freelance arrangement ⸻ How We Measure Success • Reduction in automation errors • Fewer manual fixes required by the founder • Cleaner reporting and faster decision-making • Sales team trust in CRM data To Apply, please include: • A short note on your relevant experience • Examples of similar automations you’ve built (brief description or screenshots) • Your availability and pro rata/hourly rate

MERN Developer Needed to Upgrade Gift Store MVP

I have a “Gift Store” web app MVP built with the MERN stack. The current version has basic UI and product pages but no AI integration yet. I am looking for a MERN developer who can refactor, improve, and polish the app, and prepare it to work smoothly with an AI recommendation API. The goal is an elegant, modern gift store where users enter details (gender, age, job, nationality) and receive recommended gifts from the AI system. Responsibilities Review the existing MERN codebase and suggest improvements to structure, performance, and maintainability. Upgrade the UI/UX to look modern, clean, and responsive (desktop and mobile). Implement or refine backend APIs (Node/Express) for products, users, and the AI recommendation endpoint. Integrate with the AI API (provided by a separate AI developer) and handle loading states, errors, and results elegantly. Optimize for performance (caching, pagination, image optimization) and basic security best practices. What I Expect From You Strong experience with React, Node.js/Express, MongoDB, and REST APIs. A good eye for UI/UX and ability to implement clean, reusable components. Comfort integrating third‑party or custom APIs into React frontends. Clean Git practices and clear communication. Important – Show Me Your Skill In your proposal, include: 2–3 specific improvements you would make to my current Gift Store (for example: layout changes, component structure, routing, state management). How you would design the page and flow where users input their info and see AI recommendations. A rough 1–2 week plan (milestones) to refactor the MVP and integrate the AI endpoint. Preferred Qualifications Previous e‑commerce or dashboard projects in MERN (please share links or GitHub). Experience with modern styling solutions (Tailwind CSS, styled‑components, etc.). Experience working alongside backend/ML specialists.

opportunity

Build Integration to send IONOS Web Orders to Kipos POS

We run a food takeaway and need a developer to build an integration so that orders placed on our IONOS webstore are automatically sent into our Kipos account (https://app.kipos.uk/) and print straight to our kitchen/printer setup with no manual re-entry. This must be production-ready: fast, reliable, and built to handle busy service periods. What the integration must do 1) Capture new online orders from IONOS Detect new orders as soon as they’re paid/confirmed (or the correct “ready for kitchen” status) Pull all relevant order data: Order ID, timestamp Customer name + phone/email Delivery vs collection Address (delivery) / pickup details (collection) Requested time: ASAP vs scheduled (time slot if applicable) Customer notes (allergies, “no onions”, etc.) Items, quantities, variants Modifiers / add-ons / extras (e.g., “extra cheese”, “no sauce”, spice level) Discounts / delivery fee / tips (if present) Payment method/status 2) Create the order in Kipos exactly as the kitchen needs it Push the order into Kipos so it lands in the correct screen/queue as an online order Map all the required fields Ensure delivery/collection is correctly set and visible on print tickets Include requested time clearly (especially for scheduled orders) 3) Auto-printing to kitchen printers Orders arriving in Kipos should auto-print to our configured printer(s), or be inserted into the correct Kipos workflow/status that triggers printing. Key requirements (takeaway-specific) Modifier & note handling (critical) Must support multiple modifiers per item, and multiple items each with their own notes Preserve formatting so the ticket is easy to read during service Handle edge cases like: “No X” and allergy notes Duplicate prevention + reliability No duplicate tickets/orders if a webhook retries or the sync is re-run Retry + failure handling: Automatic retries Clear error logs Optional alert (email) if an order fails to sync Operational timing Webhook/event-driven preferred (near-instant) Polling acceptable only if webhooks aren’t available, but it must still be reliable and efficient Security Secure credential storage (environment variables/secret store) HTTPS, least-privilege access Preferred technical approach We’re open to the best implementation, but we expect this to be either: Middleware service (recommended): listens for IONOS orders and posts to Kipos or Direct plugin/integration if IONOS supports it. Deliverables Working live integration: IONOS → Kipos order creation + printing workflow Configuration options: Which order status triggers sending Item/modifier mapping method Logging dashboard or structured logs (success/failures, retries, duplicates) Documentation: Setup steps How to update menu/mappings Troubleshooting guide Test evidence: At least 10 varied test orders (modifiers, delivery/collection, scheduled/ASAP) Source code + handover (Git repo or zip) Short post-launch support period (bug fixes) Acceptance criteria A new IONOS order appears correctly in Kipos within an agreed time (e.g., under 60 seconds if webhook-based) Ticket prints automatically (or via correct Kipos status trigger) without staff interaction Items, modifiers, notes, times, and delivery/collection details are accurate and readable No duplicates under retries/network issues Clear logs for each order’s sync status To include in your proposal Your recommended approach (webhooks vs polling, architecture, hosting) Relevant experience (POS integrations, online ordering, printers/kitchen workflows) Estimated cost + timeline (phased: build → test → deploy) What you need from us (API access, sample menu, Kipos printer workflow details) Info we can provide to speed things up Sample orders (with modifiers/notes) Our current IONOS product list/menu structure Screenshot/video of our Kipos order screen + print output requirements Printer setup details inside Kipos (single printer or multiple stations)

Senior Software Engineer (Remote) with Strongest English Skills2

About the Job We are looking for a Senior Software Engineer to join our team with Strongest English skills. We help global senior developers get real job opportunities from US companies. Many developers are busy, so they cannot attend many interviews. That’s why we created a special role called Caller. A Caller is a senior developer with strong technical background, but the job is not about coding. The job is to handle interview calls. You will take all rounds — Intro, Technical, Cultural, and Final. If you pass, the US company gives an offer, and then you will join our team and receive monthly or annual salary from us. - Our company has a full support system. - The Marketing Team trains you, prepares mock interviews, and finds interview schedules. - The Data Analytics Team collects complete US citizen details and gives you the profile you will use during interviews. You will study this information before the interview. - Our HR team will also take care of background checks so everything is smooth for you. In this position, you don’t need to develop or write code every day. You only need to take interview calls and attend stand-up meetings after you become a developer in a US company. This role is perfect for someone who has strong skills and strong communication, who enjoys speaking, and who can represent a US profile confidently. We want to build a global team of professional callers who can pass US interviews at the highest level. If you have strong tech knowledge, good English, and confidence, this job can be a long-term opportunity for you. ⚠️ This is NOT a daily coding or development role. Requirements Bachelor's degree in Computer Science or related field 10+ years of experience in software development Responsibilities Attend remote interviews with US companies (Intro, Technical, Cultural, Final rounds) Represent a prepared professional candidate profile consistently and confidently Communicate clearly and professionally in English Explain technical concepts at a senior level (no live coding required) Participate in mock interviews and training sessions Join stand-up meetings after placement if required Maintain professionalism, confidentiality, and schedule reliability

opportunity

New Web site 800+ technical products Upload WP WooCommerce

We consider only serious offers dont spam ROMANIAN LANGUAGE Freelancer Needed for New Web site 800+ technical products Upload WP WooCommerce Project Description: We are looking for an experienced freelancer to help us upload and optimize approx. 1000 technical products into our WordPress + WooCommerce online store. The work involves product upload, prices & variations, technical descriptions, image optimization, on-page SEO, as well as setting up and configuring plugins required for the store’s proper functionality. Romanian language knowledge is mandatory as all product content will be in Romanian. Requirements: Proven experience with WordPress & WooCommerce product management Strong skills in handling product databases and variations (sizes, prices, attributes) Experience in SEO on-page optimization (meta titles, meta descriptions, keywords, alt tags) Ability to convert and optimize product images into WebP format with standard size and SEO-friendly alt text in Romanian Experience with plugin installation and configuration for WooCommerce (payments, shipping, SEO, cache, performance, etc.) Knowledge of functional optimization for eCommerce sites (speed improvements, store usability, plugin setup) Accuracy, responsibility, and attention to detail Fluency in Romanian language (mandatory) Responsibilities: everything for woocomerce web site to be functional Uploading 800-1000 technical products +variations in WooCommerce Adding correct prices and product variations Writing and optimizing technical & functional descriptions in Romanian Uploading and optimizing product images (WebP, SEO alt text) Configuring necessary plugins for full store functionality (SEO, cache, security, shipping, payments, performance) Ensuring correctness, completeness, and consistency of data Implementing SEO-friendly product pages for improved visibility Benefits: Long-term collaboration on future projects Clear requirements, structured workflow, and continuous feedback Opportunity to contribute not only with product upload but also to the functional optimization of the online store If you have solid experience in WooCommerce, SEO, image optimization, and plugin configuration, and can deliver high-quality work in Romanian, we want to hear from you.

opportunity

Engineer to audit Existing CRM Codebase (TypeScript/Node/NeonDB)

Job Description I’m looking for an experienced senior full-stack engineer to review an existing CRM system and provide a clear, structured technical assessment of the current codebase. This is not a build-from-scratch role. The goal is to audit the existing system, review architecture and implementation choices, and highlight risks, concerns, and improvement opportunities across backend, frontend, and data layers. Tech Stack Backend: Node.js, Express, TypeScript Frontend: TypeScript, Tailwind CSS Database: NeonDB (PostgreSQL) System Type: Custom CRM platform Auth: Mix of public and authenticated endpoints Scope of Review You will be asked to review the existing codebase and provide written feedback on: 1. Code Structure & Architecture Project structure and separation of concerns API design and route organization Service, controller, and data access patterns Type safety and TypeScript best practices 2. Backend & API Review Public vs authenticated endpoint design Validation, error handling, and middleware usage Security posture of public endpoints Rate limiting, abuse protection, and access controls 3. Frontend Review Component structure and state management Tailwind usage and maintainability Frontend/backend contract consistency 4. Database & Data Layer Schema design and relationships Query patterns and performance considerations Data access safety (SQL injection, unsafe queries) 5. Security & Reliability Authentication/authorization design IDOR, data exposure, and abuse risks Secrets management and configuration hygiene Logging, monitoring, and error visibility Deliverables A written technical review (bullet-pointed and structured) Clear identification of high-risk, medium-risk, and low-risk concerns Practical, actionable recommendations (no theoretical fluff) Notes on what is good and should remain unchanged No code changes are required unless specifically discussed. Ideal Freelancer 5+ years professional full-stack experience Strong TypeScript + Node.js background Experience reviewing or auditing existing codebases Comfortable with PostgreSQL / NeonDB Strong understanding of API security and CRM-style systems Clear written communication (this is a review role)

Game Layout Artists to visual facelift a card game prototype

I am seeking a Dextrous-proficient designer (or an experienced board game enthusiast with high-end aesthetic taste) to provide a professional visual facelift for a deck of training cards. The deck is aimed to be used as an exercise for process improvement and project management trainings. The project is currently in a "Functional Prototype" stage. All logic, mechanics, images, and text have been finalized within Dextrous. However, the current layout uses basic rectangular text zones, standard borders, and lacks the "premium aesthetic" required to engage training participants. I am NOT looking for image generation, content writing, or game mechanical changes. I need you to take the existing amateurish "raw" content and make it look elegant, sophisticated and professional. Specific Requirements: - Dextrous Expertise: You must be comfortable working within the Dextrous.com layout engine (managing layers, style inheritance, and dynamic text). - The "Board Game" Eye: You don’t need a degree in design, but you must understand what makes a "good-looking" card. You should have experience playing or handling modern, high-quality board games (e.g., Everdell, Scythe, Love Letter, Berserk, Libertalia or high-end TCGs). - Managing Density: These cards are text-heavy by design. The challenge is to make/keep this text readable and inviting without cutting a single word. This is an educational tool, not a commercial product. - Discretion & Confidentiality: The content of these cards represents internal corporate training methodology and specific process "pain points." As a requirement, the successful candidate must exercise absolute discretion. This means the specific text, data, and internal terminology used in the deck must be treated as confidential and may not be shared, reproduced, or featured in public portfolios or case studies without explicit written consent. Key Deliverable: template modernization. Redesign the base Layout of the 2 most common cards in Dextrous. With your skills it shouldn't take more than an hour. Maybe another hour to fully grasp the concept and to do some follow up changes This is a non-commercial, educational project aimed at improving the way professionals learn to solve problems. If you love board game design and have a "minimalist/pro" style, this is a clean, structured project with all content ready to go.

Cold Caller - $30 Per Show + $50 Per Close | UK Contractors

THE OPPORTUNITY I'm looking for a confident cold caller to book discovery calls with UK contractors (plumbers, electricians, roofers, HVAC, etc.) for our AI receptionist service. You WON'T be closing deals - just booking qualified meetings. I handle all the sales calls. This is pure appointment setting. --- ABOUT US We provide AI receptionist services to contractors who are losing calls while out on jobs. Our service answers 24/7, sounds completely human, and books appointments automatically. You're helping contractors capture revenue they're currently losing to missed calls - it's an easy sell when you talk to the right people. --- COMPENSATION $30 per show (meeting that actually happens) $50 per closed deal (paid immediately when deal closes) --- WHAT YOU'LL DO - Call UK contractors from a list I provide - Use my script (you can adapt it to your style, or rewrite it entirely if you want as long as it works) - Qualify prospects and book them onto my calendar - Follow up with booked prospects to confirm attendance - Track your daily activity in a simple Google Sheet Volume: 200+ calls per day, as many hours as you want to work (flexible) --- REQUIREMENTS Required: - Native English accent (preferably UK, but US, Canadian, Australian, Irish, etc. are fine) - Comfortable making 200+ calls per day - Available to call during UK business hours (9am-6pm GMT on weekdays) - Self-motivated - you manage your own schedule - Reliable - consistent daily activity required NOT Required: - You do NOT need to close deals - You do NOT need your own leads or tools Non-native English speakers: Please include a 15-second voice sample in your application. If it doesn't sound native (or very close) --- WHAT I PROVIDE - Cold calling script - Lead list (UK contractors) - Calendar access for booking - Ongoing support --- PAYMENT TERMS - Shows ($30 each) - Closes ($50 each) --- DAILY REPORTING (SIMPLE) At end of each day, update a Google Sheet with: 1. Number of dials made 2. Number of conversations had 3. Number of meetings booked 4. Meeting dates/times Takes 2 minutes max. --- TO APPLY Please include in your proposal: 1. Brief intro - your background and why you're interested (strong preference for a Loom video introduction) 2. Experience - any sales/cold calling experience (if none, that's fine - just say so) 3. Availability - how many hours/week can you commit? 4. Voice sample - if you're a non-native English speaker, include a 15-second audio clip (if you're not alreayd making a Loom video) Generic proposals without these details will be ignored. --- Start Date: Next week Contract Type: Ongoing (as long as you're performing) Location: Remote (anywhere, as long as you call during UK hours) Looking forward to hearing from you!

Technical Communications Lead (Remote - Part-Time)

POSITION OVERVIEW: We are seeking a highly articulate Technical Communications Lead to support our senior engineering operations. This is a software engineer-level role where you will act as the primary technical interface for our client engagements, handling high-stakes interactions including technical interviews, system architecture discussions, and daily engineering stand-ups. RESPONSIBILITIES: - Attend and lead video/audio technical meetings (interviews, architecture reviews, and sprint syncs) as the primary representative. - Present complex technical updates and answer deep-dive engineering questions regarding system design, implementation, and performance. - Maintain a high standard of professional technical representation in all client interactions. - Collaborate closely with internal technical leads to ensure total alignment on implementation details and delivery status. - Ensure all communications follow U.S. business norms and professional software engineering standards. REQUIREMENTS: - 3-5 years of professional experience in Software Engineering or a related technical field. - Strong grasp of modern development lifecycles and engineering best practices. - Proficiency in discussing full-stack architecture, distributed systems, API design, and common tech stacks (e.g., React, Node.js, Cloud Infrastructure). - Exceptional verbal communication skills with a neutral or professional U.S./International accent. - Professional appearance and a quiet, professional remote workspace for video conferencing. - High level of reliability, punctuality, and responsiveness during U.S. business hours. - Ability to synthesize complex technical briefings and present them confidently to stakeholders. WHAT WE OFFER: - Competitive salary. - Flexible, remote work environment. - Opportunity to work with high-level international engineering talent. CONFIDENTIALITY: Due to the sensitive nature of our business operations, the successful candidate will be required to sign a standard Mutual Non-Disclosure Agreement (NDA). HOW TO APPLY: Please submit your resume along with a short video introduction (1-2 minutes) introducing your technical background and experience in professional communication.