Complaint Handling Projects

opportunity

An Egyptian Caller needed.

We are currently looking for an experienced Egyptian Outbound Caller to join our team at Silverlight Research Network. This role is ideal for someone with a strong background in outbound calling, appointment setting, and administrative support. Candidates with proven experience will be eligible for higher pay based on skill level and performance. Key Responsibilities: -Make outbound calls to prospects and clients -Set and confirm appointments efficiently -Follow call scripts while maintaining natural, professional conversations -Handle administrative tasks such as data entry, CRM updates, and scheduling -Maintain accurate records and reports of calls and appointments. Requirements: -Proven experience in outbound calling -Strong background in appointment setting Experience in an administrative role -Excellent communication and organizational skills -Reliable internet connection and quiet work environment -Ability to work independently and meet targets. Compensation: Base pay: $300/month Higher pay available for candidates with strong, relevant experience. Hiring Process As part of the application process, candidates must submit: - A resume. -A brief voice recording introduction of 30-60seconds (to assess communication and speaking skills).

Looking for experienced developer for Ecommerce site development

Post Content: I am planning to build a full-featured e-commerce website starting from an existing MERN (MongoDB, Express, React, Node.js) project. The goal is to enhance the current application with modern e-commerce functionalities and integrate cryptocurrency payment options for users worldwide. Project Scope Frontend (React) Clean, responsive UI with mobile-first design. Product catalog, search, filtering, and sorting features. Shopping cart, wishlist, and user account management. Integration of crypto payment buttons for multiple cryptocurrencies. Backend (Node.js + Express) Extend existing RESTful APIs to handle orders, inventory, and payment processing. Crypto payment gateway integration (e.g., Coinbase Commerce, BitPay, or custom blockchain integration). Secure authentication and authorization for users and admins. Admin dashboard for managing products, orders, and payments. Database (MongoDB) Maintain product catalog, user accounts, orders, and transaction history. Ensure proper indexing and optimization for fast queries. Security Implement HTTPS, JWT-based authentication, and secure payment flows. Protect against common vulnerabilities such as XSS, CSRF, and SQL/NoSQL injection. Additional Features Order tracking and notifications. Analytics for sales and user behavior. Multi-currency and crypto support for international customers. Goals Deliver a fully functional e-commerce site using the existing MERN stack. Enable smooth crypto payment experience for customers. Provide a scalable and secure architecture ready for production deployment. Tech Stack Frontend: React.js Backend: Node.js + Express Database: MongoDB Payment Integration: Cryptocurrency APIs (Coinbase, BitPay, or similar) Hosting/Deployment: Cloud services (AWS, Heroku, or Vercel) I’m looking for advice, collaboration, or freelancers who have experience with MERN e-commerce projects and crypto payment integration. If you have prior experience in building secure e-commerce apps with crypto payment gateways, I’d love to hear about your approach, tools, and timeline.

opportunity

Data Validation & Research Admin (Virtual Assistant)

We are running a 3 to 6 month data quality control project for a new database, which can be extended based on performance. We need support from a qualified research and data quality control virtual assistant. Check and validate structured data before it’s published Spot and fix discrepancies across different sources Track team deliverables and make sure deadlines are hit Flag any quality issues or gaps early Keep simple documentation/audit trails of changes Put together a weekly data quality & research progress report Suggest small process improvements to make the workflow smoother Required Experience: Experience with data quality, research support, or admin work Super detail-oriented and organised Able to manage deadlines across multiple people/projects Strong Excel skills, including formulas and basic data analysis High numeracy and attention to detail Basic understanding of finance concepts Methodical, process-driven, likes keeping things neat Bonus: experience handling structured datasets Success Metrics: Team research deadlines are consistently met Clear improvement in data consistency and accuracy Weekly reports are trusted and relied on Fewer ad hoc data issues or escalations Team works with clearer expectations and accountability Payment & Commitment: Initial rate: £120 per 10 hours (DOE), can be increased after initial successful performance review Minimum commitment: 10 hours per month Performance bonuses available

Full-Stack Developer Needed for Web & Mobile Solutions

I am seeking a skilled Full-Stack Developer capable of delivering robust, end-to-end technical solutions tailored to client needs. The ideal candidate has strong experience across web and mobile development and can independently handle the full software development lifecycle. Scope of Work & Responsibilities: Design, develop, and maintain high-quality, scalable web and mobile applications Build custom websites and E-Commerce solutions based on defined business requirements Integrate third-party APIs into existing systems Analyze project and market requirements to inform technical decisions Optimize on-page performance for usability, speed, and search visibility Design and implement efficient data structures and algorithms Develop and manage databases to ensure data integrity and performance Required Skills & Qualifications: Proven experience as a Full-Stack Developer or in a similar role Strong proficiency in web, mobile, and software development Hands-on experience with E-Commerce platforms and custom website development Solid experience with API integration Understanding of on-page optimization best practices Strong knowledge of data structures, algorithms, and database systems What I’m Looking For: A reliable developer who can focus on building and improving applications and websites, deliver clean and maintainable code, and collaborate effectively to achieve project goals.

Project Title Zoho integration expert needed

We need an experienced Zoho systems specialist to properly configure and stabilise the integration between Zoho CRM and Zoho Inventory. The systems are not syncing as expected, and we need someone who understands Zoho architecture and how external ecommerce platforms interact with it. Shopify is part of the wider system, so the specialist must also understand how Shopify data (orders, customers, products) typically flows into Zoho environments. This issue is affecting day-to-day operations, so we are looking for a systems integration expert, not a general developer. Systems Involved Zoho CRM Zoho Inventory Shopify Additional Context Shopify is connected to Zoho, and a developer has created a custom/private Shopify app to handle certain data updates. We do not yet know whether this is affecting the Zoho CRM and Zoho Inventory sync, but it may be relevant. The priority for this project is to stabilise and correctly configure the integration between Zoho CRM and Zoho Inventory. The Shopify setup only needs reviewing if it is directly impacting this sync. What We Need Done The specialist will: 1. Review the existing connection between Zoho CRM and Zoho Inventory 2. Confirm both systems are connected to the correct Zoho organisation 3. Configure or repair the integration so that core data syncs properly 4. Check and resolve issues with: Contacts and Customers Products and Items Sales Orders and Invoices (as relevant) 5. Review field mappings and custom fields 6. Check for validation rules or workflows that could block syncing 7. Check for API or third-party app interference if relevant 8. Validate how Shopify data is flowing into Zoho and whether this is affecting the sync 9. Test the sync with live test records 10. Provide a short explanation of: What was wrong What was fixed Any configuration risks going forward We also need this done tomorrow

opportunity

I need an Outbound Caller (Appointment Setting & Admin Support).

We are currently looking for an experienced Outbound Caller in these countries: Serbia, Bosnia, Estonia to join our growing team at Silverlight Research Network. This role is ideal for someone with a strong background in outbound calling, appointment setting, and administrative support. Candidates with proven experience will be eligible for higher pay based on skill level and performance. Key Responsibilities: -Make outbound calls to prospects and clients -Set and confirm appointments efficiently -Follow call scripts while maintaining natural, professional conversations -Handle administrative tasks such as data entry, CRM updates, and scheduling -Maintain accurate records and reports of calls and appointments. Requirements: -Proven experience in outbound calling -Strong background in appointment setting Experience in an administrative role -Excellent communication and organizational skills -Reliable internet connection and quiet work environment -Ability to work independently and meet targets. Compensation: Base pay: $700/month Higher pay available for candidates with strong, relevant experience. Hiring Process As part of the application process, candidates must submit: - A resume. -A brief voice recording introduction of 30-60seconds (to assess communication and speaking skills).

Looking for a Genuine Web Developer to Complete my project

Hello, I am looking for a reliable and experienced web developer to help me complete my business website, which was unfortunately left unfinished by a previous freelancer. My company name is Udaan Crane Services, based in Hyderabad, and we provide crane rental and heavy lifting services. The website is partially developed, and I need a developer who can understand existing work, fix issues, and complete the remaining pages professionally. Scope of Work Review the current website and existing code Complete unfinished pages and sections Improve design, responsiveness, and performance Ensure SEO-friendly structure (basic on-page SEO) Fix bugs, broken layouts, or functionality issues Make the site clean, fast, and ready for launch Requirements Proven experience in website development Strong skills in HTML, CSS, JavaScript, and CMS (WordPress preferred, if applicable) Ability to work independently and communicate clearly Honest, professional, and deadline-oriented Willing to collaborate and suggest improvements Important Note I am only looking for genuine developers who are serious about long-term collaboration. Please do not apply if you outsource work or disappear mid-project. Quality, transparency, and commitment matter most to me. Project Type One-time project (with potential for ongoing work) Budget Open to discussion based on experience and quality of work How to Apply Please include: Relevant past work or portfolio Your experience with similar projects Your approach to handling unfinished projects Looking forward to working with a trustworthy developer who can help bring my website live professionally. Company: Udaan Crane Services Location: Hyderabad, India

.NET 8 MAUI macOS Installer Expert (ARM64 / Apple Silicon)

Summary We are looking for an experienced .NET developer with strong macOS deployment expertise to create a professional installer for an existing .NET 8 MAUI application. The application is already developed, and the primary goal is to package it specifically for macOS ARM64 (Apple Silicon) machines. Key Deliverables: 1- Production-Ready Installer: A fully functional .pkg or .dmg installer for the macOS ARM64 platform. 2- Source Script: The complete automation script (e.g., Shell script, PowerShell, or Azure DevOps/GitHub Actions YAML) used to generate the installer. 3- Documentation: A brief guide on how to run the script and any prerequisites (certificates, provisioning profiles, etc.) required for code signing and notarization. Requirements: - Deep understanding of .NET 8 MAUI and Mac Catalyst publishing. - Proven experience with macOS code signing and the Apple Notarization process. - Ability to handle ARM64-specific architecture identifiers (osx-arm64). Here is a video, as this will give you LOT better idea about our issue: https://drive.google.com/file/d/1indamIuFhIpwHFQgmpv08VFzXOZmKjkD/view?usp=sharing ---- NOTE: Please understand that we are also able to create a .DMG file, it is also installing but after installation, when we run the Application, certain control does not work. Similarly, on Windows, we are able to install and everything is working perfectly fine. Our assumption is that the Database path is not being picked when we install it on ARM64 / Apple Silicon BUT this is OUR ASSUMPTION, you can find the actual cause and resolve this issue. Payment ONLY on the successful completion & proof of work acknowledgement.

opportunity

Office Manager / Customer Service Executive – Virtual Assistant

We are looking for an experienced virtual assistant to help with office management and customer service coordination tasks. Tasks include: * Office management and virtual assistant support to senior management * Managing inboxes and handling customer and client correspondence * Initiating and following up on new client communications * Processing monthly invoices and managing subscription renewals * Chasing reports and coordinating contractors and junior staff * Coordinating calls, updates, and internal communications We are looking for someone who: * Has strong experience as a virtual assistant, office manager, or customer service executive * Has previous experience using Xero and CRMs such as HubSpot and Freshworks * Is used to meeting deadlines and managing multiple tasks * Is able to work independently with minimal supervision * Communicates clearly and professionally in English Commissions and performance bonuses are available. References may be requested. This starts at around 10 hours per month, with regular repeat work and the option to increase hours over time by mutual agreement. We are based in London, but this is a virtual role.

SEO Expert to build Ranking websites

We’re looking for an experienced SEO specialist who knows how to create simple, high-performing WordPress or HTML websites that rank well on Google. This role goes beyond basic optimization. You should understand how clean code, smart site structure, and strong SEO fundamentals come together to generate real, measurable results. What you’ll do: • Build and optimize lightweight WordPress or HTML websites • Ensure clean, efficient, SEO-friendly code • Handle full on-page, technical, and off-page SEO • Optimize site speed, crawlability, indexing, internal linking, and overall structure • Develop and execute a solid backlink strategy focused on quality and sustainability • Use industry-leading SEO tools to analyze, monitor, and improve performance • Leverage AI tools and automation to create and optimize content more efficiently • Test, refine, and scale SEO strategies over time What we’re looking for: • Proven experience ranking websites in Google • Strong technical SEO knowledge (Core Web Vitals, schema, site architecture, etc.) • Hands-on experience with tools like Ahrefs, SEMrush, Screaming Frog, and other commonly used SEO platforms • Experience using AI tools (such as Claude or similar) to speed up research, content creation, and optimization • Ability to turn data and insights into clear, actionable SEO plans • Independent, results-driven mindset with a focus on long-term growth If you enjoy combining solid SEO fundamentals with modern tools and automation to build scalable, high-ranking websites, we’d love to hear from you.

opportunity

Luxury Website Redesign + New Landing Page

We’re launching Louis Dating App 2.0 and we need a complete redesign of our current website louis.dating. Right now the site needs a full makeover — new structure, new visuals, and a premium feel. We want a single-page landing page (or very small site) that looks high-end, modern, “quiet luxury” and converts. This must feel like a luxury brand — no templates and no generic startup look. Scope Full redesign of the current site: louis.dating (new layout + new look) Build a mobile-first landing page that: Builds hype & trust Drives users to join the waitlist / download Looks amazing on Story + mobile Suggested sections (happy to follow your best structure) Hero: Louis 2.0 headline + primary CTA Why Louis (3–5 premium benefits) How it works (3 steps) Features / “Better matching, curated vibe” Social proof placeholders (influencers/press) FAQ Footer (terms/privacy/contact) Style direction Luxury / editorial / minimal Black/white + subtle accent (lilac direction) Strong typography, whitespace, smooth animations Think Apple-level polish / premium dating vibes (not flashy, not cheap) Deliverables Design + build (preferred Framer or Webflow, open to Next.js) Fully responsive (mobile + desktop) Basic SEO setup + fast loading Editable text/content (easy updates) OG image for sharing (bonus) We provide Logo + brand direction Copy (or we collaborate) App screenshots/mockups (or placeholders) CTA links (waitlist/App Store when ready) Timeline First design concept in 2–3 days Final site live in 5–7 days To apply, include 2–3 landing pages/websites you designed (links) — ideally premium/luxury What platform you recommend (Framer/Webflow/Next) and why Your fixed price + what’s included Confirm you can redesign louis.dating fully and deliver fast Screening questions Share your best “luxury” website/landing page. Why is it luxury? Framer vs Webflow vs Next — which would you use for this and why? Can you deliver first concept within 72 hours? Do you also handle micro-animations + OG image + basic SEO?

Mobile App Developer

ABOUT THE ROLE We are building a mobile app that merges private asset portfolio management with exclusive, automated community features. We have a functioning prototype in Lovable, but need to make it a mobile app and will need ongoing development here. We need a Moblie developer with experience using AI-tools (Cursor, etc) to take our current technical foundation and turn it into a world-class consumer experience. This starts as a contract role with a clear path to becoming a core member of the engineering team as we scale. THE PROJECT You’ll be working directly with our founding engineer to stabilize our backend, implement complex data integrations, and polish the mobile UX for an upcoming launch. - Portfolio Management: A utility where users track real-time asset values, 5-year forecasts, and ownership cost curves. - Automated Communities: A subscription-based social layer that auto-places users into niche groups based on their portfolio data and location. TECH STACK - Framework: Flutter or React Native (open for suggestions) - Backend/Data: Supabase - Tools: AI-assisted development (Cursor, etc.) for rapid iteration WHAT WE’RE LOOKING FOR - Required: - Experience shipping high-quality apps. - Ability to work with data-heavy interfaces (charts, trends, forecasts). - Experience with AI-assisted development (Cursor, etc.) to move fast and maintain high output. - High ownership: you can handle ambiguity and ship reliable code independently. - Nice to Have: - Previous experience building social features (feeds, real-time updates). WHAT WE OFFER - Starting Out: - Hourly rate based on experience. - Flexible, fully remote hours. - Direct collaboration with the founding team. - Growth Path: - The opportunity to join as a core early engineer post-raise. - Potential for equity as the team scales. - Ownership over a platform with a roadmap to hundreds of thousands of users. HOW TO APPLY Send us: - Portfolio and links to relevant Mobile App work. - Your experience with AI coding tools. - Hourly rate expectation - When you can start - Weekly availability for the next 1–2 months. - Bonus: A link to a GitHub profile or live mobile projects you’ve contributed to.

opportunity

E-commerce website including a search by size option and upload

Woo commerce website with all basic functions for any e-commerce store, I have a website which I have found for reference which I Really like all aspects of including the search by size, the layout, product page layout and home page layout. As a company we sell surplus cases from the military and film industry. The website I have included for reference sells the same products, but new. This is a market we intend on selling in eventually but for now are sticking with the used product sector. The website needs to be built ready to handle new and used stock. For the purpose of building the website, copying some of the products from the reference site would allow us to ensure we have all the relevant attributes and filters. Ideally the new stock will just remain hidden until we launch this side of the business in the future. The home page needs a search function similar to that of the reference website, however with a few more options. Each product should have Internal measurements H X W X L External measurements The customer should be able to search in 1 of three ways, External measurements, Internal measurements Or by item size, meaning if they have an item that is 10cm x 10cm x 10xcm it would show all boxes available that this item would fit in As well as the normal features the site needs- - a contact form with photo upload so that customers can contact us regarding any cases they have for sale. - a page detailing the hire of cases for film and tv work for military set dressing with the relevant SEO for such, - Multi currency Product information -New or used -Brand -Internal Measurments -External Measurments -Wheels yes or no -Weight Colour scheme- black and yellow ( subject to change once logo is completed) References Home page - https://www.waterproof-cases.co.uk Product page - https://www.waterproof-cases.co.uk/product/peli-storm-im2950-case-with-trekpak-special-offer Ideally looking for completion within 7-10 days Still working on logo so any help with this would also be appreciated. All work will be carried out via PPh however once a proposal has been accepted communication will be via whats app for speed, but all transactions through PPH as per PPH T&C I have been let down on this project several times which is now significantly over its deadline. The project must be complete by the first week of February

opportunity

Enterprise Rota / Workforce Management Software

Who Should Apply Established software vendors or SaaS providers Companies with existing workforce / rota management platforms Experience supporting 24×7 or critical operations (broadcast, healthcare, aviation, utilities, SOCs, etc.) Not suitable for: Individual freelancers Greenfield software builds Simple HR or small-business scheduling tools What to Include in Your Response Company background and years in operation Description of your existing product Examples of similar deployments Hosting model and security approach Integration capabilities Licensing model and indicative pricing Implementation approach and timelines We are a broadcast television network operating 24×7×365 and are seeking proposals from established software companies offering an existing rota / workforce management platform. This is not a request for custom development from scratch. We are specifically looking for proven, production-ready software with successful deployments in complex, mission-critical environments. About Us Industry: Broadcast Television Staff size: ~500 employees Operation: Continuous 24×7×365 Rotas managed at department level with central oversight What We Are Looking For An enterprise-grade Rota / Workforce Management System capable of handling complex operational staffing requirements. Core Functional Requirements: Creation, editing, publishing, and amendment of rotas Support for complex shift patterns: Day / Night Rotating shifts On-call Overtime Split shifts Department-level rota management Staff assigned to multiple departments Leave and status tracking: Annual leave Sick leave Training Deployment Overtime Real-time visibility of staffing coverage Alerts for understaffed or overstaffed shifts Role-based access control Web-based system (browser access) Mobile or tablet access for rota viewing (preferred) Reporting & Compliance: Attendance and absence reporting Overtime usage reports Staffing coverage reports Export to CSV / Excel / PDF Full audit trail of rota changes and approvals Integration & Scalability: Support for 500+ users High availability suitable for 24×7 operations API or integration capability Experience integrating with: SAP (HR / Payroll / Time Management) – highly desirable Access control systems – desirable Security & Hosting: Role-based permissions Secure access controls Data encryption in transit and at rest GDPR / data protection compliance Cloud or on-premise deployment options (to be specified) Training & Support: Administrator and coordinator training Onsite or remote training options Ongoing support and maintenance Defined SLAs and escalation procedures Next Steps Shortlisted vendors will be invited to: Receive a detailed RFP Participate in a solution walkthrough / demo Submit a formal commercial proposal

opportunity

Research & Draft an Encyclopedic Article

We are seeking an experienced writer with a strong understanding of encyclopedic writing standards to research and draft a neutral, well-sourced article about an organisation based on independent third-party coverage. This project is focused on research, evaluation, and drafting only. It is not a marketing, promotional, or SEO task. Scope of Work The freelancer will: Review existing third-party sources to evaluate whether the subject meets common encyclopedic notability standards Produce a neutral, factual draft written in an encyclopedic tone Ensure all statements are supported by independent, reliable, secondary sources Structure the draft according to standard encyclopedic article conventions Make reasonable revisions based on editorial feedback Requirements Proven experience with encyclopedic or reference-style writing Strong sourcing and citation skills Clear understanding of neutrality, verifiability, and notability concepts Ability to work within strict content and sourcing guidelines Promotional writing, guarantees of publication, or policy-violating approaches are not acceptable. Project Notes Subject details and source materials will be shared after project award Payment will be released via milestones aligned with research, drafting, and revisions Final use or publication of the content will be handled separately

Senior Apple Developer for IAP Issues

We are seeking a senior Apple developer to conduct a quick review of our E-Reader application, which is currently experiencing issues with In-App Purchases (IAP). The primary problem is that the app fails to detect IAP products and encounters errors when attempting to retrieve the products list. Your expertise is essential to diagnose and resolve these issues effectively. The app was developed using Reactive Native + Expo. We want you to handle these tasks: Review the existing app code and configuration Identify and fix issues preventing IAP products from being detected or fetched Ensure full integration and proper communication with Apple’s IAP services Verify that the complete purchase flow (fetch, purchase, restore, and database update) functions correctly Prepare and successfully submit the app to the Apple App Store The project will be considered complete when the entire IAP flow (fetch, purchase, restore, database update, etc.) works correctly while retaining all existing functionality, and the app is live on the Apple App Store. Before completion, we expect proof that the IAP flow is fully functional, provided through screenshots, screen recordings, or TestFlight access for verification. After completion, please provide the updated project files along with clear documentation detailing all relevant changes made.

Experienced Cold Calling Agency Wanted Real Estate

Experienced Cold Calling Agency Wanted Real Estate We are a California based real estate company looking to hire an experienced cold calling agency. We are not hiring individual callers. We are seeking a structured agency that can fully manage outbound cold calling on our behalf, with one accountable point of contact responsible for day to day operations, training, reporting, and quality control. This is a long term opportunity for the right partner. What we are looking for • A cold calling agency with multiple trained callers • One dedicated manager or team lead as our primary point of contact • Proven experience calling real estate owners • Ability to follow a defined script while adapting naturally to real conversations • Ongoing training, call reviews, and performance oversight • Clear and consistent reporting on hours, dials, connections, and qualified leads • Stable infrastructure including dialer, headsets, call monitoring, and recordings What this is not • Not hiring freelancers or solo callers • Not commission only • Not a short term test with unmanaged callers What we provide • Call lists and clear targeting criteria • Scripts and qualification framework • Consistent call volume • Long term engagement for the right agency To apply, please include • Brief overview of your operation • Team size • Industries you have experience calling • Dialer and reporting tools you use • How you handle training and quality assurance • Pricing per hour We are looking to build a long term relationship with a reliable, well run agency that can take full ownership of execution. Thank you, and we look forward to connecting.

Need a sales pro experienced in selling systems to hospitality

Food-ordering.com provides a flexible, scalable ordering system for hospitality businesses and the hospitality arm of organisations. This includes restaurants and takeaways, as well as hotels, theatres, stadiums, exhibitions, events, food trucks, company food halls, and multi-site venues. The system is designed to operate across diverse environments — from permanent hospitality venues to temporary events — without dependency on specific hardware, languages, or marketplaces. I am seeking sales professionals to introduce suitable clients to the system or incorporate it within their own service offering. This opportunity is best suited to partners with an existing network or a clear, realistic plan to reach decision-makers within relevant organisations. WHY PARTNERS WORK WITH THIS SYSTEM Strong and ongoing demand across hospitality, events, and venue-based operations. A clear, tangible value proposition that is easy to explain to clients. Short sales cycles with operational decision-makers. Suitable for both one-off introductions and long-term client relationships. SYSTEM OVERVIEW Supports multiple deployment models and operating environments. Branded online ordering for web and mobile. On-site self-service ordering via kiosks. Multi-language support - Works in any country Suitable for single-site and multi-location operations. Hardware-agnostic deployment. Configurable for permanent venues and temporary or event-based use. Designed to support direct ordering and operational efficiency. The system is designed to operate across diverse environments — from permanent hospitality venues to temporary events — without dependency on specific hardware, languages, or third-party marketplaces. All onboarding, configuration, hosting, and ongoing system support are handled by us. COMMERCIAL STRUCTURE Partner remuneration can be structured in several ways, depending on preference, involvement, and scale. Percentage-based ongoing revenue share per active client (30%). Fixed fee per successful signup (£800). Monthly retainer-style arrangements. White-label or mark-up models. Combination structures for higher-volume partners. Terms are agreed on a partner-by-partner basis. SALES INVOLVEMENT & DELIVERY Partners may choose to make introductions only, co-handle discussions, or manage the commercial relationship directly. The preferred approach is agreed in advance. No technical delivery, onboarding, or ongoing system support is required from partners. IDEAL PARTNER PROFILE Sales professionals and commercial advisors. Consultants and agencies serving hospitality, events, or venue-based clients. Graphic designers producing menus, signage, or printed materials for hospitality. Web designers, developers, and mobile app developers. Accountants, business advisors, and technology providers. Individuals or organisations with direct access to relevant decision-makers. SCOPE & EXPECTATIONS Global deployment. The system can be used in any country. Professional communication and reliable engagement. Clear positioning and realistic expectations. This is an ongoing commercial relationship, not a one-off referral arrangement. PROPOSAL REQUIREMENTS Please include your background and relevant experience. How you would introduce or position the system. The types of clients or venues you currently work with. Your location. NEXT STEPS Suitable partners are welcome to request a short introductory call to discuss the system, commercial structures, and overall fit in more detail. LONG-TERM PARTNERSHIP This is a long-term commercial partnership opportunity designed to generate recurring value for both parties through sustained client introductions and system adoption.

opportunity

Magento 2 – Fix Ryft Payment Webhooks (Lightweight PHP)

I am running a Magento 2 multi-store environment with a Ryft payment gateway already integrated. The majority of the system is in place, but I need an experienced Magento 2 / payment gateway developer to audit, verify, and correctly finalise the Ryft webhook implementation. This is a senior-level technical task focused on correctness, performance, and reliability. Critical requirement (please read carefully) The Ryft webhook must be handled using a lightweight standalone PHP endpoint. ❌ NOT using Magento bootstrap (app/bootstrap.php) ❌ NOT loading the Magento framework just to receive webhooks ❌ NOT relying on heavy Apache or Magento routing The webhook should be received in plain PHP, validated, deduplicated, and only then pass confirmed data into Magento in a controlled way. The goal is minimal server load, high reliability, and zero duplicate processing. Current situation Magento 2 multi-store setup (many stores, shared codebase) Ryft payments are mostly working Webhooks are unreliable or not firing consistently Some order duplication and inconsistent order state updates Current implementation may be too heavy and loading Magento unnecessarily What I need you to do Review the existing Ryft payment and webhook configuration Verify webhook events are correctly received (eg captured, failed, refunded) Implement or correct a lightweight PHP webhook endpoint Validate webhook signatures securely Ensure idempotent processing (no duplicate order updates if Ryft retries) Ensure correct Magento order state updates once events are confirmed Confirm the final setup is production-safe and correctly architected What I am NOT looking for A full Magento rewrite Magento observers handling webhook ingestion Any solution that loads the Magento framework to receive webhooks Required experience Magento 2 (checkout flow, order states, payment modules) Payment gateway integrations Webhooks, retries, signatures, and idempotency Clean, efficient, production-grade PHP Budget This is a senior task. Fixed budget up to £750, depending on approach and experience. To apply, please answer BOTH questions below: Why is it bad practice to load Magento’s bootstrap when receiving payment webhooks, and what impact does this have on PHP-FPM and server load? How would you design webhook processing to prevent duplicate order updates if Ryft sends the same event more than once? Applications that do not answer both questions will not be considered.

opportunity

Microsoft Dynamics 365 Finance Setup and Config

We are seeking a Finance Data Migration Consultant with a strong understanding of core accounting principles and bookkeeping to set up our Microsoft Dynamics 365 Finance environment. The project involves migrating 18 months of historical data from Sage 50 and configuring specific workflows for Accounts Payable and Employee Expenses. All current historical data relates to our UK entity but we will in due course be operating accounts for UAE and Global as well which needs to be factored into the setup of Dynamics setup. Key Responsibilities 1. Historical Data Migration - Scope: Import approximately 18 months of historical records, primarily focusing on transactional data and payroll journal summaries. - Source Data: We will provide the historical data in 3 Excel files (already exported from Sage 50). You will aid in loading this data into Dynamics 365 Finance, ensuring proper dating and categorization of all opening balances and transactions. - Reconciliation: Perform comprehensive, auditable reconciliation checks between the final Sage 50 reports and the imported Dynamics 365 balances to guarantee zero data loss and absolute accuracy post-migration. 2. Functional Setup Context: We are a largely remote business and therefore require automation of entries into the ledgers in the first instance, and the ability to track invoices or expenses through an approval process – confirming the expense as a valid business expense for services received or goods received, from the correct counterparty and for the correct amount.  This needs to be done within the “system” with approvals “signatures” noted electronically within approval limits. - Accounts Payable (Invoice Management): We require a simple, lightweight approach to handle invoices for services subscribed to or products purchased. - Email Ingestion: Setup must include a workflow where invoices sent to a specific company email address are ingested/handled within Dynamics 365. - Employee Approval & Audit: We need a way for employees to either enter items (for expected invoices) or approve invoices that have come in. This must include a simple audit process to track exactly who entered or approved the expense. - Employee Expenses: Configure the Expense Management module (or appropriate workflow) to allow team members to easily upload and submit expense claims for approval Each of these categories can be served by an add-in or configuration of the stand Prerequisites - Proven experience with Microsoft Dynamics 365 Finance implementation and data migration. - Strong knowledge of Sage 50 structures to understand the source data. - Ability to configure email-to-invoice workflows (via standard D365 features, OCR, or Power Automate). Timeline - We are able to have a call to go over the requirements/deliverables if required. - Please provide an outline of your proposal to fulfil the requirements outlined above and an estimated timeline for the full process (Migration + AP/Expense Setup). e.g., 1-4 Days, 1 week.