Complaint Handling Projects

opportunity

Part-Time Remote Property Administrator

Hi, I manage a London-based property management company specialising in house shares and flat shares, and we are looking for a reliable and organised Property Administrator to support our team. This role mainly focuses on maintenance coordination and general property administration, helping ensure tenant requests and contractor jobs are handled smoothly. You will be working remotely within our systems, managing maintenance requests, coordinating contractors, and keeping our property records organised. Role details • Remote position • 15 hours per week • Hours spread across 3 days per week (ideally Monday, Wednesday, Thursday – flexible) • £11 per hour • Self-employed contractor role We are looking for someone who is organised, proactive, and comfortable managing tasks independently. Experience in property management, lettings administration, or serviced accommodation would be a strong advantage. This is a long-term opportunity for the right person as the company continues to grow. If this sounds like a good fit, please apply with a short introduction and your relevant experience in property or administration

Full-Service Marketing Video Strategist & Producer (End-to-End)

Brief: We are looking for a high-level marketing professional to take full ownership of creating a series of professional, high-converting marketing videos for our business. This is not just a videography job — we need someone who can act as a marketing strategist + creative director + video producer and lead the entire process from concept to final delivery. ⸻ What We Need: We want someone to: • Understand our business, offer, and target market • Develop the overall video strategy (what videos to create and why) • Write high-converting scripts (direct response style preferred) • Advise exactly: • how I should film (setup, angles, lighting, tone) • what equipment is needed (simple + effective preferred) • Direct the creative vision and structure of each video • Handle or oversee: • video editing • motion graphics • captions • branding elements • Deliver final, polished marketing assets ready to use ⸻ Scope: • Initial strategy + planning • Scriptwriting for multiple videos • Filming guidance (remote direction is fine) • Editing + graphics • Final delivery of videos optimised for: • paid ads • landing pages • social media ⸻ Ideal Candidate: We are looking for someone who: • Has strong marketing thinking first (not just editing skills) • Understands direct response / performance marketing • Has experience creating videos that convert (not just look good) • Can take ownership and lead the project without needing hand-holding • Has a portfolio showing results-driven content ⸻ Deliverables: • Clear video strategy • Scripts • Filming instructions • Fully edited videos with graphics • Ready-to-use final assets ⸻ How to Apply: Please include: • Examples of marketing videos you’ve created that drive results • Your process from idea → final video • Confirmation you can lead the full project end-to-end ⸻ Tone / Expectation: We are looking for someone who can take control of this project, not just execute instructions.

opportunity

Brand Manager for premium womenswear fashion brand

Role: Brand Manager – Fashion E-commerce We are looking for a highly proactive and hands-on Brand Manager to support the day-to-day running and growth of a fashion e-commerce brand. This is an execution-focused role suited to someone who is organised, creative, and comfortable managing multiple areas including content, customer experience, website updates, and influencer outreach. Key Responsibilities: 1. Social Media (Instagram & TikTok) - Plan, create, and post daily content across Instagram and TikTok - Execute a minimum of 2 posts per day - Monitor engagement and respond to comments and DMs - Stay on top of trends and adapt them for the brand 2. Website Management - Update and manage the Shopify website (products, descriptions, pricing, inventory) - Ensure the website is visually aligned and conversion-focused - Monitor product performance and flag issues 3. Email & Email Marketing - Manage incoming customer emails and enquiries - Create and send email campaigns (product drops, promotions, updates) - Maintain and organise email lists 4. Customer Service - Handle customer enquiries across email, social media, and website chat - Manage returns, exchanges, and order-related issues - Deliver a high-quality and responsive customer experience 5. Influencer Outreach & PR Gifting - Identify and reach out to influencers and creators - Coordinate gifting and track performance - Build and maintain relationships with creators Requirements: - Experience managing Instagram and/or TikTok accounts - Comfortable creating content (filming and editing on phone) - Experience with Shopify or similar platforms - Strong written communication skills - Highly organised and detail-oriented - Proactive and able to work independently Nice to Have: - Experience in fashion, beauty, or e-commerce - Familiarity with email marketing platforms (e.g. Klaviyo, Mailchimp) - Experience with influencer marketing or PR gifting What We’re Looking For: - Someone who executes quickly and consistently - Creative, but also organised and reliable - Comfortable wearing multiple hats - Takes ownership and gets things done without being asked Targets (First 30 Days): - Consistent daily posting (minimum 2 posts/day) - Improved response time to customer enquiries - Active influencer outreach pipeline - Regular website updates and email campaigns

Travel site with Flight & Hotel Search (Amadeus API Integrat) –

Project Description: We are looking for an experienced developer to build a travel website that allows users to search for flights and hotels using Amadeus (PCC required) for real-time pricing. The platform will function as a lead generation system for flight, hotel, Car rental and Visa Assist — users will not be able to make direct bookings or payments on the website. Reference website - https://www.getmytrip.com/ Key Features & Requirements: Integrate Amadeus API (with PCC code) for: Flight search and pricing Hotel search and pricing User-friendly search interface for flights and hotels Display available options with pricing (no booking confirmation on site) Selection functionality: Users can select preferred flight or hotel options Lead submission system: Collect user details including: Full Name Date of Birth Email Address Phone Number Selected travel option + user details should be submitted to the back office Back-office system/dashboard: Receive and manage all submitted leads View customer selections and details clearly No payment gateway integration required No instant booking/ticketing on the website Workflow: User searches for flight or hotel User views available options and pricing User selects preferred option User submits personal details along with selected option Back office receives the lead Admin manually follows up with client, sends invoice, and completes booking offline Ticket/booking confirmation is sent to the client after payment (outside the website) Additional Requirements: Clean, modern, and mobile-responsive design Fast loading and optimized performance Secure handling of user data Scalable architecture for future upgrades (e.g., payment integration if needed) Preferred Skills: Experience with Amadeus API / travel tech Strong backend development (Node.js, PHP, or similar) Frontend development (React, Vue, or similar) Experience building booking or lead generation platforms Deliverables: Fully functional website (frontend + backend) Admin dashboard for lead management Source code and documentation Deployment support (if required) Please include examples of similar travel or API-based projects you’ve completed.

Sales Negotiation – High-Value B2B Marine Equipment Sales

We are looking for an experienced sales trainer or consultant to deliver a training session for our sales team focused on negotiating and closing high-value deals. Our team sells large marine equipment, with individual deals typically exceeding £1m. Many of our salespeople come from technical or engineering backgrounds, so we are looking for practical training that helps them strengthen their commercial negotiation and deal-closing skills. The training should focus on areas such as: • Negotiating price and commercial terms in high-value B2B deals • Managing procurement pressure and discount requests • Positioning value rather than price • Strategies for closing complex sales • Handling multiple stakeholders in large technical sales • Practical frameworks for structuring negotiations The session will likely be delivered as a short virtual workshop (2 hours across 2 lunch times) for our sales team, although we are open to suggestions if you have a format that works better. We are particularly interested in trainers who have experience working with: • engineering or technical sales teams • industrial or equipment sales • complex B2B negotiations Please include: • a short overview of your approach to negotiation training • examples of similar training you have delivered • your availability for a virtual session Location: Remote (UK preferred, but open internationally).

Social Media Campaign Lead (local election)

Freelance Brief: Social Media Campaign Lead (Highbury) Overview I’m running a focused local campaign in Highbury and looking for a freelance social media lead to turn a strong core message into a high-impact digital campaign. The campaign is focused on education — including local schools, SEND provision, and the pressures facing families — with an emphasis on clear, practical messaging and local credibility. I already have a finished leaflet and clear messaging. The role is to translate that into consistent, engaging, locally targeted content. ⸻ Scope of Work Content Creation & Execution • Turn leaflet messaging into: • Short-form video (Reels/TikTok-style) • Static graphics and simple animations • Communicate education issues in a way that is clear, accessible, and engaging (not jargon-heavy) Campaign Management • Plan and deliver a light content schedule (2–3 weeks initially) • Post and manage across Instagram, X, and Facebook • Maintain message discipline and consistency Growth & Targeting • Focus on reaching a local Highbury audience, particularly parents and residents • Advise on tone, hooks, and what will cut through locally Collaboration • Work alongside a separate contractor handling outdoor/guerrilla activity • Ensure messaging is aligned across digital and physical campaign elements ⸻ What I’m Looking For • Strong instinct for political, community, or issue-based campaigning • Ability to communicate complex issues (e.g. SEND, school funding) simply and clearly • Ability to move quickly and work independently • Good eye for simple, effective design ⸻ Budget & Time • Freelance, hourly rate (please include) • Initial engagement: ~2–4 weeks • Potential to extend ⸻ To Apply Please send: • Examples of relevant work (especially campaigns or issue-based content) • A short note on how you’d approach this brief • Your hourly rate and availability ⸻ Context This is part of a local campaign in Highbury focused on education and engaging residents directly with clear, credible messaging.

opportunity

UK Solicitor Req to Nego Tech Agreement 3 -5 days

Job Description: We are looking for an experienced UK-qualified solicitor or commercial lawyer to assist us with reviewing, negotiating, and finalising a technology partnership agreement on our behalf. The engagement involves reviewing an existing proposed agreement with a third party, advising us on potential legal risks, negotiating key terms where necessary, and ensuring the final contract is structured to protect our commercial interests and minimise future disputes. The most important aspect of this transaction is ensuring that the agreement clearly captures all aspects of the partnership, protects us against potential future claims, and is legally enforceable and commercially balanced. Scope of Work: Review an existing agreement and identify potential risks or problematic clauses Advise whether the contract is safe to sign Suggest amendments to strengthen our legal and commercial position Negotiate terms with the other party where necessary Draft or revise the agreement to ensure it protects our interests Ensure the agreement clearly reflects the technology partnership structure Additional Requirement: This agreement involves a US-based technology company and their legal representatives. The selected solicitor may need to negotiate directly with the US company and its law firm on behalf of our company and investor, ensuring the final agreement is fair and properly structured. Experience handling cross-border technology or partnership agreements would be highly beneficial. Timeline: This matter is urgent, and the technology partnership needs to be reviewed, negotiated, and finalised within approximately 3–5 days. Ideal Candidate: UK-qualified solicitor or experienced commercial lawyer Strong experience in technology or commercial partnership agreements Experience negotiating with international companies or law firms Ability to work efficiently within a short timeframe If you have relevant experience in commercial negotiations and contract drafting, please submit your proposal with details of your experience and availability.

opportunity

Meta Ads Media Buyer (Remote)

Meta Ads Media Buyer (Remote) Scaling High-Ticket Aesthetic Clinics APPLY HERE - https://media-buyer.uncahp.com/hiring (We will only be reviewing applications through our website) We're hiring a performance-driven Meta Ads Media Buyer to help scale premium aesthetic clinics across the UK. - Our agency specialises in generating high-intent consultation bookings for treatments like: Laser Hair Removal Body Sculpting HIFU & Skin Tightening Advanced Skin Treatments We focus on quality leads and conversions, not cheap leads and volume. - The Role You’ll be responsible for managing and scaling Meta ad campaigns for high-ticket clinics. Our average account spend £1k-£5k per month in ad spend, with the goal of driving consistent consultation bookings. This role is focused purely on performance marketing. You won't need to deal with client communication or creative production — our internal team handles that. Your job is to own the performance of 20+ accounts. - Responsibilities Launch and optimise Meta Ads campaigns Monitor and improve campaign performance daily Test new audiences, angles and structures Work with our team to brief creative testing Analyse data and identify scaling opportunities Maintain strong CPL and consultation booking targets - Who This Role Is Perfect For You have 2+ years running Meta Ads campaigns You understand high-ticket lead generation You think in funnels and psychology, not just ads You proactively test new ideas You care about performance and results - This Role Is NOT For You If You just launch ads and check them once a week You only optimise for CPL without thinking about revenue You prefer small e-commerce ad accounts - Why Join Us Competitive base pay + scaling bonuses No client management required Creative team produces ad content for you Fast implementation of testing ideas Work with high-spend clinics - Application Process 1️ Submit your application 2️ Record a short intro video 3️ Short interview with our team

Data scraping for influencers (automation)

Hello I’m looking for data for a specific set of influencers Specifically for influencers with 75K+ followers on Instagram or 50k subs on YouTube With an audience over 40 The influencer will be speaking on topics like financial planning, many wellbeing categories. Pls tell me how you would do this and how much you’ll charge for the data Also can we verify the engagement rate? Say per 1,000 emails and verify the emails? A Python script using the YouTube Data API v3 (free, official) and Phantombuster (Instagram) to automatically search, filter, and export influencer data to a Google Sheet or CSV. YouTube (API — Free & Clean) Use: YouTube Data API v3 Script logic: 1. Loop through keyword list 2. Search type=channel for each keyword 3. Pull channel details: name, URL, subscriber count, description, email (regex parse from description) 4. Filter: subscribers between 50,000 and 500,000 5. Export all results to CSV Keywords to loop: retirement planning lifestyle retirement vlog over 60 grandparenting tips grandma empty nest life over 50 pickleball over 50 senior fitness over 60 menopause health women over 50 midlife women wellness caregiver aging parents RV retirement full time gardening over 50 vegetable men's health over 50 medicare senior health Christian women over 50 faith retirement lifestyle active aging senior Output columns: Channel Name | URL | Subscribers | Email | Description snippet | Keyword searched Instagram (Phantombuster) Use: Phantombuster Instagram Hashtag Scraper + Profile Scraper (client will provide API key and session cookie) Script/phantom logic: 1. Run Instagram Hashtag Post Scraper on each hashtag below 2. Pull 500 posts per hashtag → extract unique profile URLs 3. Feed profile URLs into Instagram Profile Scraper 4. Extract: username, follower count, bio text, email from bio, website URL 5. Filter: followers 50,000–500,000 6. Export to CSV Hashtags to scrape: #retirementplanning #retirementlife #retireearly #grandparents #grandmalife #nanalife #grandpalife #emptynesters #lifeafterkids #over50life #pickleballlife #activeaging #seniorfitness #womenover50 #menopause #midlifewomen #caregiverlife #agingparents #seniorcare #rvlife #fulltimerv #retirementtravel #vegetablegarden #gardeningover50 #growyourown #menshealth #healthyaging #over50fitness #medicare #seniorliving #agingwell #christianwomen #faithoverfear #christianliving Output Format Single CSV, one row per creator: Platform | Handle/Channel | URL | Followers | Email | Bio/Description | Category | Source Keyword Filtering Rules (build into script) ∙ Followers: 50,000–500,000 only ∙ Skip accounts with 0 posts or last post over 60 days ∙ Skip accounts where bio contains: “under 18”, “teen”, “student”, “college” ∙ Flag rows with no email (for Apollo enrichment pass) ∙ Deduplicate on URL before export Deliverable

opportunity

Developer need for a (n8n + Supabase + Frontend + AI workflows)

Experienced developer needed to finish existing web app (n8n / Supabase / Frontend / AI) I need a strong developer to help finish a partially built web app. This is not a scratch build. The core product, user flow, database direction and automation logic already exist. I need someone who can step into the current setup, quickly understand it, identify what is missing, and complete the build properly. The platform accepts user-submitted data via web/email, processes it through n8n workflows and AI integrations, stores structured outputs in Supabase, and displays personalised results in a frontend dashboard. A major part of this role is the n8n side, so I am specifically looking for someone with genuine hands-on experience in n8n, Supabase, frontend integration, debugging, and production-ready implementation. Main work: - Complete frontend integration - Finish and clean up n8n workflows - Ensure stable Supabase integration - Connect frontend, automation and database cleanly - Improve AI / structured JSON reliability - Fix broken logic, incomplete flows and loose ends - Help get the app into a usable, launch-ready state You should be comfortable with: - Auth-connected frontend logic - Supabase data integration - Dashboard/history views - Email, text or document-based workflow processing - AI API integration - JSON/schema-based outputs - Retries, fallbacks and failure handling - Saving clean records and updating statuses correctly - Debugging partially built systems Please apply only if you have real experience with: - n8n - Supabase - Frontend web app development - API integrations - AI integrations - Taking existing products over the line Please do not apply if: - You only do UI/design - You only do prompt experimentation - You want to rebuild everything from scratch without a strong reason - You are guessing your way through n8n or Supabase - You send generic copy-paste proposals To apply, please send: - A short summary of your relevant experience - Examples of work using n8n + Supabase - Examples of existing builds you finished or rescued - Confirmation that you are comfortable across frontend + n8n + Supabase - Your availability over the next 2-4 weeks - A brief note on how you would approach auditing and completing this project Important: I am only looking for someone with genuine hands-on experience who can help finish a real working system, not experiment on a live project.

opportunity

Concierge Website Build (Wix + WhatsApp + E-commerce)

Overview: I am building a concierge-style service business based in Samara and Carrillo, Costa Rica. The goal of this website is to provide a simple, clean, and high-converting platform where visitors can explore services, choose packages, and easily contact us via WhatsApp. This is NOT a traditional booking website. The focus is on simplicity, user experience, and converting visitors into WhatsApp conversations. Core Services to Include: Moped Rentals Daily, weekly, and monthly pricing Simple display (no complex calendar booking required) “Book Now” buttons leading to WhatsApp or inquiry form Beach Rentals Daily, weekly, monthly options Includes chairs, umbrella, cooler, towels Same booking flow (WhatsApp or form) Fridge Stocking (E-commerce functionality REQUIRED) Customers can order online and pay directly Includes: Pre-set packages (Arrival Pack, Premium Pack, etc.) Custom fridge stocking option Custom option should allow: Selection of preferences (e.g. drinks, dietary type) Grocery budget tiers ($100 / $150 / $200+) Custom text field for specific requests This is the ONLY service that requires full online checkout Packages (Bundles): Create package-style offerings that combine services, such as: Moped + Beach Kit Moped + Fridge Stocking Full Concierge Package (all services combined) These should be displayed cleanly (like pricing plans or cards), but treated as one-time purchases, not subscriptions. Additional Services / Upsells: Include sections or options for: Concierge support (WhatsApp-based support during stay) Tour / experience coordination (via partners) Private transport coordination Catering / in-house meals / private chef Premium meal kits (as an add-on or product) These do NOT require automated booking — they should lead to WhatsApp or inquiry. Booking & Communication Flow (VERY IMPORTANT): Primary conversion = WhatsApp Floating WhatsApp button on all pages Most services: Click → WhatsApp OR form → manual confirmation Fridge stocking: Can be ordered and paid online Follow-up handled via WhatsApp Design Requirements: Clean, modern, premium feel (not cluttered) Mobile-first design (most users on phone) Easy navigation Strong focus on: Simple sections Clear buttons Minimal friction Pages Needed: Home Services (individual services listed clearly) Packages (bundle deals) Fridge Shop (online ordering) Contact / Inquiry Key Features: WhatsApp integration (floating + buttons throughout) Simple forms for inquiries Wix Stores (or similar) for fridge stocking No complex booking calendars required Easy to update and scale Goal of Website: To make it extremely easy for visitors to: Understand what we offer Choose a service or package Contact us quickly via WhatsApp Book or request services with minimal effort Important Note: This is a concierge business, not a traditional rental platform. The experience should feel simple, premium, and personalized — not like a complicated booking system. Optional (Nice to Have): Ability to add more services/products later Basic SEO setup Fast loading speed Summary: I need a clean, conversion-focused website that: Highlights services and packages Allows online ordering for fridge stocking Uses WhatsApp as the main booking tool Feels premium and easy to use

Two projects

PROJECT OVERVIEW I am building multiple short-form content pages focused on: 1. Football analysis (player careers, tactical breakdowns) 2. Entrepreneur / business storytelling The goal is to produce high-quality, fast-paced, engaging reels that maximise retention and watch time. You will be responsible for turning raw inputs into fully edited, high-performing videos. ⸻ WHAT I WILL PROVIDE For each video, I will provide: • Talking head video (AI generated or recorded) • Full script • Topic reference (e.g. player or entrepreneur) You will not need to film anything. Your role is to take this and create the final polished video. ⸻ YOUR RESPONSIBILITIES 1. ADD B-ROLL (VERY IMPORTANT) You must source and add relevant footage that supports the narration. Football content: • Match clips • Goals • Assists • Key moments • Celebrations Entrepreneur content: • Podcast clips • Interviews • Public appearances • Photos • Company/product visuals B-roll must match what is being said in the script. ⸻ 2. HIGH-RETENTION EDITING STYLE The editing must be fast-paced, dynamic, and engaging. Key principles: • Frequent cuts (every 1–3 seconds where appropriate) • Constant visual movement • No long static frames Even when using a static image, you must create movement using: • Zoom-in / zoom-out effects • Camera shake / bounce effects • Angle shifts • Colour overlays or lighting changes The video should feel like: “The camera is constantly moving, reacting, and reframing the scene” ⸻ 3. ANIMATED CAPTIONS (MANDATORY) Every video must include captions. Captions should: • Be animated • Highlight key words • Be easy to read on mobile • Sync perfectly with speech ⸻ 4. MOTION GRAPHICS & ENHANCEMENTS Where relevant, include: • Titles and headings • Stat overlays • Simple graphics (e.g. timelines, key points) • Transitions that enhance pacing Keep it clean but engaging. ⸻ STYLE REFERENCES (IMPORTANT) Please study these examples carefully — this is the exact style I want: https://www.instagram.com/reel/DTikJEKDybM/?igsh=MXh1NzczdnN3dTliMg== https://www.instagram.com/reel/DUTiXzLD2VP/?igsh=bmVxemszczc5MXFt https://www.instagram.com/reel/DVsyp3sjds_/?igsh=MXN3ejVqMmhvcGF3NQ== https://www.instagram.com/p/DGQeDyPod1O/?img_index=2&igsh=NTBpdGRna3p3eDZ4 https://youtube.com/shorts/CQSvfJFh_JE?si=FsZVYUiBaq3KG4VI https://youtu.be/C7LL7VwP8Nc?si=MS8G4wux11O_ ⸻ DELIVERABLES • 5 videos per week • Ideally minimum 1 per day Each video: • 30–60 seconds • Vertical format (9:16) Optimised for: • Instagram Reels • TikTok • YouTube Shorts ⸻ TURNAROUND TIME • 24–48 hours per video preferred • Ability to handle multiple videos per week

opportunitypre-fundedurgent

Shopify Web Designer / Developer Needed (UI/UX + Features)

We want to make clear our budget is not up for negotiation at this time. Our Project consist of taking current template and building a new one modified or a new updated theme. Current setup is outline here. We use Flxpoint which has been mapped correctly. 98% of all the data is taken care of already. All data point for the descriptions and mapping are controlled from Flxpoint. - The part that must be done here is all that information needs to lay out in a expert organize design for each product page and all others styles. Focus of the project is the building, structuring and design of the site whatever else required. Scope of Work 1. UI/UX Design & Frontend Development Architect and implement a high-performance, conversion-optimized user experience Design scalable navigation and taxonomy for: 30,000–65,000 products 150,000+ images and product assets Develop or heavily customize a Shopify theme with: Mobile-first, responsive design Optimized product discovery (search, filters, categories) Clean, modern UI aligned with adult retail standards Ensure accessibility, usability, and intuitive customer flows 2. Backend Architecture & Data Integration Integrate with an existing data warehouse (pre-mapped product data) Implement real-time or near real-time data syncing for: Product feeds Inventory updates (drop-shipping model) Pricing and availability Ensure robust data mapping and normalization between source feeds and Shopify 3. App & API Integrations Configure and integrate third-party systems including: Payment gateways Inventory and order management systems Google services (Analytics, Tag Manager, Shopping feeds) AI assistant / automation tools Develop custom middleware or private apps where required 4. Performance Optimization Optimize for: Page speed (Core Web Vitals) High-volume image delivery (CDN, lazy loading, compression) Efficient Liquid rendering and API calls Streamline checkout experience to maximize conversion rates Implement advanced caching and performance strategies 5. Project Management & Delivery Provide structured project governance: Defined milestones and timelines Regular stakeholder communication Agile or sprint-based delivery model Conduct: QA testing (functional, regression, performance) UAT support prior to launch 6. Maintenance & Ongoing Support Post-launch support including: Debugging and issue resolution Feature enhancements Platform updates and optimization Required Team Composition We will only engage with teams or agencies capable of covering all functional areas: Shopify Developer(s) Expertise in Liquid, custom theme development, and backend logic UI/UX Designer Proven experience designing high-SKU e-commerce experiences Project Manager Responsible for delivery, communication, and scope management Technical Requirements Shopify / Shopify Plus experience (strongly preferred) Proficiency in: Shopify Liquid HTML5 / CSS3 JavaScript (React, jQuery or similar frameworks) API integrations Git/version control Experience handling: Large-scale product catalogs High-volume image optimization Drop-shipping workflows Vendor Qualification Criteria We are not evaluating based on public URLs alone. All applicants must provide: Verifiable, real project evidence, including: Code samples (where permissible) Architecture breakdowns Before/after performance metrics Detailed case studies of past builds Demonstrated experience delivering complex, high-scale e-commerce platforms Key Success Factors Scalable architecture capable of handling large datasets Clean, intuitive UX that drives conversion Reliable integration with live product feeds Strong communication and structured execution Ability to deliver a production-ready platform end-to-end

B2B Appointment Setter – Cold Caller - Native British Accent

Job Overview We are looking for a confident and professional B2B cold caller with native British accent to speak with business owners and decision makers. This role focuses on targeted outreach and natural, consultative conversation — not high-volume call centre activity. You will be contacting independent businesses to introduce a short operational review that helps identify missed revenue opportunities. This is a no-cost review — callers are opening a conversation, not selling a product. This is not blind cold calling. Each call is supported by prepared materials to help you start a more informed and relevant conversation — including a structured script and opening framework, research notes on the business being contacted, and key observations that may be relevant to the conversation. Strong callers use these materials as a foundation, referencing what's relevant while keeping the conversation natural and professional. Schedule & Working Hours You set your own schedule. All calls must be made during mutually agreed calling hours in order to reach business owners at suitable times. Agreed call windows will be confirmed at the time of engagement. Typical windows align with normal business hours in the target country. Weekly Scope • Approximately 100 – 120 outbound calls per week • Expected time commitment: 5 to 6 hours per week • Calls made during mutually agreed hours (caller sets schedule within those hours) • Brief call notes entered in a provided log sheet after each conversation Types of Businesses You May Contact You will be speaking with small to medium sized business owners and decision makers across a wide range of industries, including service businesses, professional practices, local companies, and owner-operated organizations. You will generally speak directly with: • Business owners and partners • Directors and practice managers • Senior decision makers Responsibilities • Make outbound calls from a prepared prospect list • Deliver a clear, professional introduction using the provided script • Hold natural, consultative conversations with business owners • Handle basic objections professionally and calmly • Identify potential interest in the operational review • Schedule qualified prospects into a calendar where appropriate • Record short call notes in the provided log sheet after each conversation Ideal Candidate This role suits someone who: • Is comfortable speaking with business owners and decision makers • Has a confident, natural phone presence • Can follow a structured script without sounding robotic • Understands consultative, conversational outreach • Is professional, reliable, and organized Previous experience in B2B cold calling, appointment setting, or outbound sales is required. Requirements • Native British accent • Reliable internet and calling setup • Professional phone manner • Ability to record simple notes in a provided log sheet (training provided) • Comfort speaking with small and mid-size business owners Compensation Hourly Rate Market Rate (per hour)r United Kingdom £25 – £35 per hour Performance Bonus – Qualified Meetings Booked In addition to the hourly rate, a performance bonus is paid for each qualified meeting booked with a business owner or decision maker who attends the scheduled call. Market Bonus per Qualified Meeting £20 – £40 per qualified meeting Important This role is not suitable for call centre teams or high-pressure scripted outreach. We are specifically looking for individuals who can hold natural, confident conversations and represent the company professionally. How to Apply To confirm you have read this post carefully, please begin your application with the word: Conversation. Please include the following in your application: 1. A short voice recording introducing yourself 2. A brief description of your cold calling or appointment setting experience Applications without a voice recording will not be considered.