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Customer service analyst
I'm looking for an experienced Customer Service Analyst to analyse service data and help improve overall customer service quality. What you'll do: • Collect and interpret customer service data to identify recurring issues, preferences, and behavioural patterns • Develop detailed reports and visual dashboards to track key performance indicators • Translate complex data findings into clear, actionable insights for non-technical stakeholders • Conduct root cause analysis to identify service gaps and recommend strategic improvements • Collaborate with cross-functional teams to design and execute long-term service strategies • Gather qualitative feedback to advocate for product enhancements or internal process updates • Use data insights to identify training needs and assist in developing best practice guides • Monitor and maintain internal systems to ensure data integrity and smooth workflows If you're organised, detail-oriented, and experienced in customer service analysis, send me a proposal!
Native Chinese Speakers for Conversation Recording
We are currently working on an audio data collection project and are looking for native Chinese speakers (Simplified / Traditional / Hong Kong) to participate. The task involves recording natural, call-center style conversations with another speaker based on provided scenarios. The conversations will include some code-switching (mixing Chinese and English naturally). How it works: • Recordings will be completed using our secure online recording tool • Each conversation is around 10 minutes • The task can typically be completed in ~10 minutes, though you may take up to 30 minutes if needed • You will be paired with another speaker, or you may join with your own partner • Scripts will be provided in advance Recording Interface: • Status shows when ready to record each line • Script is displayed based on your role (Agent / Customer) • Each sentence has its own “Record” button • Progress bar shows completion (e.g., 0/30 lines recorded) • After finishing, you can submit using the “Complete Recording” button Project budget: • $20–$25 per participant for up to 30 minutes • If you join with your own partner, the total budget is $40–$50 per completed session (both participants included) Requirements: • Native Chinese speaker (please specify Simplified / Traditional / Hong Kong) • Comfortable speaking both Chinese and English • Access to a quiet environment for recording Recording Specifications: re transparency and trust, we are happy to sign an NDA (Non-Disclosure Agreement) before starting the task. If you are interested, please apply with: • Your availability We will share full project details with shortlisted candidates. Attached sample Recording script
Software Developers (Ukraine & Brazil Preferred)
We are looking for talented software developers based in Ukraine or Brazil to work with our team on remote projects. This is a flexible opportunity and can lead to long-term collaboration. Requirements: * Strong experience in software development * Ability to communicate clearly in English * Stable internet connection * Available for remote collaboration
Interpreter
Seeking an experienced interpreter in Indonesia to liaise with factories supplying aluminum foil raw materials. Must fluently interpret English and Indonesian, articulate our company’s specifications clearly, and represent us professionally during negotiations and inspections. Prior experience with industrial procurement or manufacturing communication is preferred. Reliable, precise, and proactive candidates who can foster long-term collaboration and support future roles within our company are encouraged to bid.
Seeking a Senior Technical Recruiter
We are a dynamic freelance startup team expanding our business in remote web development. We are seeking a Senior Technical Recruiter with extensive experience sourcing and engaging top-tier software developers, primarily through LinkedIn and similar platforms. In this role, you will be responsible for identifying senior-level talent, evaluating qualifications, and conducting insightful conversations to determine the best fit for our projects. Success requires strong English communication skills and a proactive approach. We are particularly interested in candidates who are looking for long-term collaboration with our growing team. Key Responsibilities: -Source, evaluate, and engage senior software developers across multiple platforms, with a focus on LinkedIn -Assess candidates’ skills and experience quickly and accurately -Conduct professional and effective conversations to gauge fit -Collaborate with the team to meet ongoing recruitment needs Requirements: -Proven experience in technical recruiting, especially within software development -Expertise in LinkedIn sourcing and outreach techniques -Ability to evaluate senior developers’ technical backgrounds efficiently -Excellent communication skills in English, both written and verbal -Proactive, self-motivated, and detail-oriented We welcome candidates who are enthusiastic about building long-term relationships and contributing to the growth of a flexible, innovative team.
Marketplace Growth Partner – Pool & Garden Rental Platform
Marketplace Growth Partner – Pool & Garden Rental Platform We are launching a new marketplace that connects private pools and gardens with photographers, event agencies and small private events. We are looking for 1–2 motivated partners who can help grow the platform. Your role will include: • Finding and contacting villa, pool and garden owners • Inviting them to list their space on the platform • Building relationships with potential partners and clients • Helping generate bookings for these locations This role is 100% remote and can be done from anywhere. There is also an opportunity to grow with the company and become a local manager as the marketplace expands in different regions. Ideal candidate • Experience with outreach, partnerships, or lead generation • Comfortable contacting businesses or property owners • Entrepreneurial mindset • Interest in marketplaces, travel, or events Location: Remote (knowledge of the Italian market is a plus) If you are interested, please send a short message describing your experience with outreach, partnerships, or business development.
Seeking Friendly Virtual Assistant for Long Term Online Support
I’m looking for a reliable, responsible, and easy-to-work-with virtual assistant to help with basic online tasks for my small business. This is stable, long-term part-time work with clear instructions and consistent hours. I’m easy to communicate with and will guide you through everything step by step. What you’ll do: - Basic online shop support - Simple administrative tasks - Data entry & light organization - Following daily instructions accurately - Consistent, reliable support What I need from you: - Fluent in English - Reliable internet & computer - Good communication - Able to work consistently long term - Positive & responsible attitude This is not complicated work. I’m looking for someone I can trust and build a long-term working relationship with. If you’re looking for stable, gentle, consistent part-time work, please send me a short proposal.
Proofreader / Editor for EdTech ESL Learning Materials
We’re looking for a meticulous proofreader with editing experience to review and polish learning materials for an EdTech platform aimed at young ESL learners. This role goes beyond simple proofreading. We’re looking for someone who understands educational content and can ensure that language is clear, natural in British English, and appropriate for children learning English as a second language. What you’ll work on: - Google Slides or Slides.com lesson presentations - Activity books and learning materials - Files shared via Google Docs / Google Drive using Suggesting mode so edits are tracked What we’re looking for: - Educated in the British system - Degree in English, linguistics, education, or a related field - Experience in education or EdTech (teaching, curriculum development, educational publishing, etc.) - Excellent command of British spelling, grammar, and punctuation - Strong proofreading and editing skills - Ability to spot wording that may confuse young ESL learners and suggest clearer alternatives - Comfortable working directly in Google Docs / Slides.com Scope: - Review and proofread batches of lesson materials - Correct grammar, punctuation, and spelling - Lightly edit sentences to improve clarity, flow, and learner comprehension - Flag anything that may be unclear or inappropriate for young learners
WEB SITE MAINTENANCE
IMMEDIATE NEED...LONG TERM MAINTENANCE MAINTENANCE/REPORTS TO OWNER. INSIDE HEALTH BRANDS, CURRENT (LOCATION SHOPIFY) HAS 32 SKUs IN FIVE HEALTH/WELLNESS CATEGORIES. THE WEB SITE PRIOR TO SHOPIFY MAKING MULTIPLE OPERATIONAL CHANGES, HAS PROMPTED INSIDE TO ADJUST IT'S DIVERSE CONSUMER BASED PRESENTATION ACCORDINGLY. ALONG WITH THIS IMMEDIATE NEED IS A LONG TERM MAINTENANCE FEATURE. INSIDE WILL NEED TO ADJUST CONSUMER PRESENTATION TO ACCOMODATE SHOPIFY's NEW"RULES OF THE ROAD." TO BE CONSIDERED FOR THIS POSITION YOU NEED TO HAVE A FOUR OR FIVE RATING COMBINED WITH LONG TERM EXPERIENCE., SPEAK ENGLISH, BE LOCATED IN WESTERN EUROPE. THANK YOU. JAY S. OWNER USA
Facebook / Meta Ads - Implementation + Execution for D2C brand
* PLEASE DO NOT REPLY WITH AI GENERATED REPLIES - YOU WILL BE DELETED AND YOU ARE WASTING YOUR TIME. I have some ads running now for a D2C brand, but not sure if they are set up correctly or working. I am looking to work with someone who can guide me through the set up and implementation, have a look at what I have done so far and tell me where I can improve with the aim of clearly making more sales. I have a brand that has potential, but just Meta is so badly made it's hard to make the most of it. We can screen share with ANYDESK or ZOOM and you can guide me through the backend of Meta. Would rather work with native English speakers and those within the UK only please. Looking to build a good working connection so could be ongoing work.
PROOFREADER REQUIRED (CHILDREN’S ACTIVITY BOOKS)
I am looking for a UK-based proofreader to review two children’s activity books (ages 9–11). One is football-themed, and the other is a general activity book. Both are designed to be fun, engaging, and educational. Only one book will be ready initially, with the second to follow shortly after. Scope of Work This is not an intensive edit — the focus is on catching errors, improving clarity, and ensuring everything makes sense for the target age group. Light-to-medium proofread (not a full copy-edit). The books are already fairly clean drafts. The proofreader will be responsible for: Checking spelling, grammar, and punctuation (UK English) Ensuring consistency in tone, language, and formatting Verifying clarity of instructions for ages 9–11 Checking all answers for accuracy (maths, quizzes, true/false, logic, etc.) Completing mazes, word searches etc Ensuring questions and solutions make sense Flagging anything confusing, unclear, or awkward Light consistency checks across repeated formats Format & Delivery You will be provided with a PDF of the full book (approx. 64–100 pages) All edits must be made using PDF mark-up tools (comments/annotations) The annotated PDF should be returned with clear, actionable corrections Test Task (Paid) Before awarding the full project, I would like you to complete a short paid test: Proofread 5 sample pages Mark up directly on the PDF Check spelling, clarity, and answer accuracy Fee: £10 Project Fee £50 per book Potential for a second book shortly after Opportunity for ongoing work if a good fit Timeline First book: ready 1-2 weeks Turnaround required: 2-3 days Ideal Candidate: UK-based Native English speaker Strong attention to detail Comfortable checking both language and answer accuracy Experience with children’s content preferred Comfortable working directly on PDFs To Apply Please include: Relevant proofreading experience Examples of similar work (if available) Confirmation that you are happy to complete the £10 test Your availability over the next few weeks
Senior Brand Identity & Collateral Designer
I am looking for a senior brand identity & collateral designer to develop complete visual identities for two key F&B concepts within Red Sea Hotels: the Mafia Italian restaurant and an upscale hotel bar in Hurghada, Egypt. If the collaboration goes well, there will be opportunities to work on additional venues . The designer will be responsible for creating a cohesive, real‑world brand system for each venue, including: • Logo and core brand identity (colors, typography, basic guidelines) • Restaurant and bar menus (food and drinks) • Plates and tableware graphics • Branded napkins, coasters, placemats • Drinkware branding (cups, glasses) • Interior and exterior signage • Takeaway and packaging materials where required • Print‑ready files for all items and coordination with suppliers on final formats The visual direction is luxury, bold, colorful, and highly marketable: elegant yet playful, distinctive, and designed to photograph and market well. Timeline: The estimated project duration is 3–4 weeks for the complete brand package, with overlapping work across items. Requirements: • Experience in hospitality branding (restaurants, bars, or hotels) • Strong portfolio showing menus, collateral, and branded items • Understanding of print production and manufacturing processes How to Apply: Please respond with your interest and portfolio. Selected candidates will receive a detailed project brief via email with full application instructions.
Remote Customer Service & Procurement Assistant
We are seeking to hire a reliable freelancer to support our team with customer service and basic procurement tasks. This is a great opportunity for someone organized, responsive, and comfortable communicating with customers and suppliers. Tasks: Respond to customer inquiries (email/chat) Assist with order processing and basic support Contact suppliers and request quotes Track purchase orders and deliveries Maintain simple records in Excel/Google Sheets Requirements: Experience in customer service or purchasing Good English communication skills Organized and reliable Project: Ongoing / Long-term opportunity. To Apply: Please include a short introduction, relevant experience, availability, and your hourly rate.
Outbound Caller Needed – Contact Schools (Script Provided)
We are a London-based fresh produce supplier looking for a freelancer to make outbound calls to schools in London. Your role will be to: Call schools from a provided list Ask for the person responsible for catering / food purchasing Record the contact name, email, and any relevant notes Follow a simple script (provided) This is not a hard sales role. You are only making a professional introduction and gathering information. Requirements: Clear, professional English speaking voice Confident and polite on the phone Able to follow a simple script Organised and reliable Experience in outbound calling or admin support is preferred. Additional Information: This is a calm, professional calling role – not aggressive sales. We will start with a 2–3 hour trial, with potential for ongoing work if it’s a good fit.
Feedback on Books
We are looking for US based providers, to review some of our test preparation books. The level is about High school and the content is English/Math. We need you to provide quick feedback based on first impressions. Please bid for reviewing 5 books. Just to clarify, you need NOT go through the whole book. You can take a quick look at the initial few pages and based on that you can do the review. We are looking for quick/initial impressions and need a short 50-60 word review. At this time, we are looking for candidates who have a record of having written and published (online) reviews. Please provide us a link to that online review you may have published recently. (We are looking for US/Canada based providers ONLY) Please quote for providing feedback for 5 books. There will be further work for the right candidates.
Various branding projects
We need a designer who is an expert in logo design. We have multiple branding projects at the moments and need freelance assistance. Please respond with examples of branding work in PDF format. UK-based only please. Native or 100% fluent English speakers only. We can discuss costs by project or one fee to cover all work, so ignore the budget for now.
[FOR HIRE] Sales Closer for SaaS Roofing CRM | Remote | US Hours
We're a small SaaS team building a lead generation and CRM platform for roofing contractors across the US. We're looking for a part-time sales closer to join us as our pipeline grows. What the role involves: Leads are fully pre-qualified they've already expressed interest and booked a call via Calendly. Your job is to show up, present one of our two packages (Base or Pro), handle objections, and close. You log the outcome in GoHighLevel afterward. Call volume is communicated in advance each week. Compensation: • First 3 months: 20% commission per closed deal (~$80 on Base, ~$100 on Pro). • From month 4: $300/month retainer + performance bonus (details at offer stage). This is a side income opportunity, not a full-time role. Who we're looking for: • Native English speaker. • Some B2B sales experience: you don't need to be a top closer, but you should know how a sales conversation works. • Comfortable talking to small business owners. • Available during US business hours (ET), at least part of the day. To apply, DM with: 1. A short intro and your sales background. 2. An objection you've handled on a call and how you dealt with it. 3. Your availability in ET hours. Shortlisted candidates will be invited to a brief role-play call before any offer is made.
Skillful Full-stack Developers who can assist with our business.
We seek accomplished full‑stack developers to augment our expanding remote software team. Ideal candidates possess strong expertise in React, Node.js, and Python, delivering robust, maintainable web applications and APIs. Excellent English communication (native or near‑native) is required to collaborate across distributed teams, participate in design discussions, and produce clear documentation. Candidates should demonstrate problem‑solving aptitude, attention to detail, and a proven track record of delivering high‑quality code on schedule.
Professional with access to D&B UAE or CRIF Intelligence Reports
We are a UK-based business seeking a UAE-based corporate services professional to assist with commercial due diligence on a Dubai mainland company. We require official documentation from the Dun and Bradstreet UAE or CRIF third-party platform to seek verification of the Unique Beneficial Owner(s) and/or of a Dubia based company. The licence number and entity details will be provided to the successful applicant. You will need paid access to the Intelligence or Compliance part of D&B UAE to do so. This is a legitimate check prior to consideration of entering into a transaction with the company y using third part tools, but we do not have the paid subscription which is unnecesssary for a one off report. **IMPORTANT: PLEASE ONLY APPLY IF YOU HAVE PAID ACCESS OF THE LEVEL NEEDED TO OBTAIN THE UBO REPORT.** Scope of work: Obtain information for the named entity, confirming the identity, residential address, and percentage interest of the ultimate beneficial owner(s) and/or shareholders. Provide a brief written summary confirming the beneficial ownership/shareholding structure and any connected entities under the same owner or director. Requirements: Paid access to the Dun and Bradstreet UAE or CRIF systems is essential. We are seeking documents sourced from third party tools given the lack of legitimate access to the official Registry. Experience in PRO services, business setup consultancy, or corporate services in Dubai is strongly preferred. Fluency in English and Arabic. Budget: $100–$200 USD fixed fee, payable on delivery of verified documents. Timeline: ASAP. Many thanks!
I need someone for a short clip on my YT videos
We have a company for GCSE English and other things related to language learning and would like someone who can create a short 30 second to 1 minute clip (which we'd put at the end of our videos). In this clip you would encourage people to subscribe to our channel, visit our website and to buy our e-books and T-shirts (we can send some of those for you as a complimentary gift). We are looking for someone British (GCSE is a British exam), photogenic and who can generate a lot of sales for us. It would be preferable if you could also edit a few seconds of a cursor clicking on our website and clicking on our products in your clip alongside the voice over, or we could just hire an editor for that.
