Live Chat Support Projects

Sunglasses wholesale and retail marketing in social media

We are on the lookout for a talented social media content creator to enhance our sunglasses brand's marketing initiatives through engaging TikToks and Reels. Our brand captures the lively spirit of Portobello Market, focusing on fun and trendy content that appeals to both retail and wholesale audiences. The selected candidate will be responsible for editing 10-20 short videos per month, conducting trend analysis, and crafting compelling captions and hashtags tailored to various target markets. A trial project of 10 videos will serve as a precursor to a potential monthly contract. If you have a passion for fashion, proficiency in video editing, and a keen insight into social media trends, we encourage you to apply! Must be in the UK London.

Hire 2 Customer Service Analysts

I want to hire two Customer Service Analysts for a remote engagement to analyze customer satisfaction data, feedback, and support metrics. The selected individuals will identify trends and insights aimed at enhancing service quality and customer experience. Key responsibilities include analyzing customer feedback, surveys, and support tickets using Excel or spreadsheets, creating comprehensive reports and dashboards that illustrate satisfaction scores and common issues, tracking essential support metrics, and identifying recurring problems while recommending actionable improvements. Weekly and monthly summary reports must be prepared, showcasing clear insights and visualized findings using basic data tools, preferably Excel charts or Google Data Studio. Ideal candidates will possess strong Excel/Google Sheets skills, experience in customer service data analysis, and a solid understanding of customer support metrics such as CSAT and NPS. The ability to discern patterns and communicate insights effectively is crucial, alongside excellent written English for report preparation. Reliable internet access and the capability to work independently are essential. This is a part-time remote freelance position, requiring 10-20 hours per week from each analyst, with ongoing contracts and monthly reviews. Compensation will be based on hourly rates or a fixed monthly price, contingent upon experience. To apply, please detail your experience with customer service analysis, outline your Excel/data analysis skills and tools utilized, provide an anonymized sample report or dashboard, and indicate your time zone and weekly availability.

Field Marketing Executive – UK local Partner Onboarding

We are looking for UK-based freelance Field Marketing Executives to support the growth of HireAnything.com, a UK service marketplace. The role involves local field marketing activities, including visiting businesses, promoting our platform, and onboarding service providers in assigned areas. This is a freelance / contract-based project, ideal for candidates with field sales, brand promotion, or marketing outreach experience.

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Luxury Travel Platform Audit

We are seeking a meticulous auditor for a comprehensive evaluation of LAR (Luxury Africa Resorts), a sophisticated luxury travel platform that integrates Flights, Hotels, and Car Rentals via external GDS and supplier APIs, including Amadeus. The audit aims to rigorously assess technical accuracy, commercial risk exposure, the integrity of the customer journey, security protocols, and overall go-live readiness. Key objectives include validating end-to-end booking processes, identifying and prioritizing risks that could adversely affect revenue and customer satisfaction, and evaluating readiness for launch. Deliverables will include a detailed remediation roadmap to facilitate informed decision-making regarding go-live status.

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UK TAX Help needed

I really need some help. I live and work overseas and have always been incredibly crap at anything to do with HMRC. I feel like I have diffeent HMRC log ins, UTRs, VAT numbers, auth codes, god knows what else for 3 small companies, which haven't ever really traded more than a few hundred pounds a year here and there. It's my own fault for not processing the returns and corporation tax etc, but now it's really stressing me out. They've sent letters to my parents house as I am overseas, I have written to HMRC but I am getting no where. I am really looking for someone who can take my log ins, act on my behalf, write to HMRC, and help me get everything up to date and finally sorted after years of neglect. If you have the skills, patience and don't judge, I'd love to speak to you. I'm sure for the right person, it's no more than a couple of days work, but I'm desperate.

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Professional Brand Identity Refinement (Modern & Minimal)

I am looking for a professional brand designer to refine and elevate my existing brand identity into a modern, minimalistic, and consistent visual system. I already have a live website that was recently developed, and the new branding must match and complement the existing design.

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Biomedical App Service Engineer diagnostic Troubleshoot web/app

We are developing a web-based and mobile biomedical service assistant designed to help biomedical engineers, technicians, and service professionals troubleshoot medical equipment issues efficiently. The application will combine: A guided UI (equipment selection, issue type, image upload) AI-powered troubleshooting A private knowledge repository (service manuals, PDFs, internal documents) Support for multiple AI providers and API keys The goal is to reduce troubleshooting time, standardize service workflows, and make expert-level guidance available instantly. Attached(RFP Doc) Executive RFP Summary Biomedical Service AI Assistant (Web & Mobile) Project Overview We are seeking a qualified software development partner to build a Biomedical Service AI Assistant, a web-based and mobile application designed to help biomedical engineers and service technicians troubleshoot medical equipment efficiently. The platform will combine guided user input, AI-powered diagnostics, image analysis, and a private repository of service manuals, delivering fast, OEM-aware troubleshooting support in both online and offline environments. Key Objectives Reduce medical equipment downtime Standardize biomedical service workflows Provide instant, AI-assisted troubleshooting Prioritize internal service manuals over public AI knowledge Support multilingual output for global service teams Core Features Guided Equipment Selection Users select: Equipment type (Ultrasound, CT, MRI, etc.) Manufacturer and model (e.g., GE LOGIQ E9) Software / firmware version The system auto-generates a structured troubleshooting prompt and prevents redundant questions. AI-Powered Diagnostics (Multi-Provider) Supports local AI (offline, no cost) and cloud AI providers Modular architecture with multiple API keys per provider Automatic fallback when quotas are exceeded No hard-coded keys; all managed via an admin interface Private Knowledge Repository Upload and manage OEM service manuals (PDF format) AI searches internal documentation first (RAG approach) Reduces hallucinations and improves technical accuracy Image-Based Troubleshooting Upload photos of error screens, artifacts, probes, connectors AI analyzes images together with equipment context Always processes the most recent upload Multilingual Translation (Output Level) Translate AI responses from English into: Spanish, Portuguese, French, Italian, German Toggle translation per response Preserves technical terminology and safety warnings Platforms Web application (desktop and tablet) Mobile application (iOS & Android or cross-platform) Shared backend and AI logic across platforms Administration & Configuration Manage AI providers and API keys Enable/disable local or cloud AI engines Upload and organize service manuals Configure supported translation languages Target Users Biomedical engineers Imaging service technicians Independent service providers Hospitals and imaging centers Deliverables Production-ready web application Mobile application Secure backend API Admin configuration panel Scalable AI and document-search architecture Ideal Development Partner Experience with web and mobile applications Proven AI / LLM integration expertise Familiarity with document search or RAG systems Healthcare or technical service experience preferred One-Line Summary A smart biomedical service assistant that combines AI, service manuals, and guided workflows to deliver fast, multilingual, OEM-aware troubleshooting on web and mobile platforms.

Prototype Development for Lingerie-Style Sports Bra

My name is Cecily Roynon-Jones, and I’m in the early development stage of creating a lingerie-inspired sports bra for a small clothing line. I’m new to garment and bra design, so I’m looking for a freelance designer or technical pattern maker who can guide me through prototyping. The bra concept includes: A moulded cup (plant-based / sugarcane-derived – supplier sample pending) A supportive inner layer (e.g. bamboo + elastane) to hold the cup A decorative outer layer (lace or lingerie-style detailing) for a non-traditional sports bra look Adjustable straps, comfortable for light–medium activity At this stage, I’m looking for someone who can: Advise on bra construction and layered pattern development Help create the first working prototype Give insight on feasibility, materials, and technical details Guide me through early-stage design decisions If this is something you can support, I’d love to hear about your experience, availability, and typical process for a small project like this. Thank you so much for your time! Kind regards, Cecily Roynon-Jones

Grow a waste removal business within the region

Currently run a waste removal firm. Looking to grow within my local region of Yorkshire, England. Looking for ideas and people to support this growth.

Create new point of sale for our brand

Hello, We are currently looking for a designer to support us in creating new point-of-sale material designs for our existing brand. The role involves developing visually strong, on-brand POS assets that enhance our in-store presence and help drive customer engagement and sales. Experience with retail or POS design and the ability to work within established brand guidelines would be a strong advantage. If this sounds like a good fit, we’d love to discuss the scope and next steps. If you can send through past work we can look from there. Thank you

Required advertisement for a translation service

I need an image created, such as it can be posted on social media to advertise for translations in English, German and Spanish. And 2 videos, very short ones , around 10 seconds one advertising English classes and one translations. Design must be eye catching and memorable, I would even dare to say a bit flashy. The pictures as example are the old ones that have not been very well made but contain the info needed. I am very happy to provide any support to help and explain in more detail or clear things out for the designer.

Xemplo Implementation

We are seeking an experienced professional to assist our business in implementing and effectively utilising Xemplo to support onboarding and employee inductions. This role is not focused on managing recruitment activities, but rather on assisting with the distribution of recruitment-related inductions and maintaining accurate records throughout the onboarding process. The ideal candidate will have a strong understanding of HR technology best practices and a proven track record of successful Xemplo implementations. Your responsibilities will include guiding our team through the system setup, training staff on the platform, and ensuring a smooth transition to Xemplo. A key component of the role will be managing and tracking onboarding and induction materials to ensure safety, compliance, and accurate record-keeping.

Sitecore (10.4) Contractor

Sitecore Contractor (Sitecore 10.4) – UK based Only (Freelance) About the role: Socially Grown is looking for an experienced UK based Sitecore Contractor to support a complex, global corporate website for one of our clients. This is a freelance role with ongoing support and delivery work. Occasional in-person meetings in the UK may be required, so applicants must be UK-based. Commitment: We’re looking for someone who can commit to agreed hours per week (TBC) and work collaboratively with our team and the client’s stakeholders. Key responsibilities: Build, enhance and maintain features on a Sitecore 10.4 platform (ongoing BAU + project work) Implement new components/templates and support content and release cycles Investigate and resolve defects, performance issues and publishing/cache-related issues Work across environments (dev/test/UAT/prod) and support deployment processes Collaborate with internal teams, third-party agencies, and client stakeholders in a corporate environment Ensure high standards of quality, accessibility, security and maintainability Required skills & experience (must-have): Strong hands-on experience with Sitecore – specifically 10.4 Proven track record working on large-scale / enterprise / global websites Strong .NET / C# development experience (Sitecore MVC / Helix principles) Front-end competence: HTML, CSS, JavaScript (and integrating front-end builds into Sitecore) Comfortable working with multi-language / multi-region setups, complex navigation and content structures Able to communicate clearly with technical and non-technical stakeholders UK-based and able to attend occasional in-person meetings (if and when required) Nice to have: Sitecore XM/XP experience and knowledge of personalisation/analytics where applicable Experience with Sitecore Search / Content Search, Solr/Azure Search (as relevant to the stack) Experience with Headless/JSS, Sitecore SXA (if used) Azure hosting knowledge (App Services, CDN, caching, CI/CD pipelines) Working knowledge of accessibility standards (e.g., WCAG) and performance optimisation How to respond: A short summary of your Sitecore 10.x experience (and confirmation of Sitecore 10.4 exposure) Examples of enterprise/global Sitecore projects you’ve supported (high level is fine) Your UK location and ability to attend occasional meetings Your availability (hours per week) and preferred working pattern Your day rate / hourly rate

Zoho One Expert Needed – 2 hours Setup & Training video

We seek a proficient Zoho One expert to conduct a comprehensive setup and training session, lasting one day or 3-5 hours. The scope includes imparting best practices for Zoho One, establishing system structure, and configuring user roles and permissions. You will guide us through app integrations and basic workflows, complemented by a live walkthrough and an interactive Q&A session. Our current infrastructure utilizes Zoho People for HR and documents, with Zoho Books designated for invoicing and agreements. Candidates must possess significant experience in Zoho One, have successfully executed prior training projects, and demonstrate clear communication skills. Budget considerations are flexible; please submit your proposals, detailing your relevant expertise and availability.

PR Distribution & Media Outreach – UAE & Saudi Arabia

We are looking for an experienced PR consultant or PR distributor with strong media connections in the UAE and Saudi Arabia. Scope of work: • Press release distribution in UAE & KSA • Media outreach and journalist pitching • English & Arabic publications • Business / tech / corporate / lifestyle media Requirements: • Proven PR experience in UAE or Saudi markets • Ability to share live media placement links • Transparent pricing per press release or campaign Please include: 1. Media outlets you work with 2. Past UAE/KSA coverage examples 3. Pricing model

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VAT Specialist accountant to edit VAT exemption letter request

seeking an experienced VAT specialist accountant to provide short-term support reviewing a VAT exemption/liability submission to HMRC. We have drafted a formal VAT liability ruling request relating to an Ofqual-regulated Level 4 qualification, and require an expert to: • Review and refine the letter for technical accuracy • Confirm the strongest VAT exemption route under VAT Notice 701/30 • Advise on any wording or structuring that may affect HMRC’s decision This is a small, focused piece of work, with a budget of £165 Ideal for someone with proven experience in VAT liability rulings, education/training VAT treatment, and HMRC technical correspondence.

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Build a learning-management + ATS + payment + blog

I am looking for a skilled web developer (or small team) to build a website similar in functionality and structure to a website that I will communicate once you are selected. The site should include: A learning-management system (LMS) / online course-portal: user registration, course catalog, video hosting or embedding, course access control, course progress tracking. User roles: learners, administrators, and possibly “applicant/recruiter” roles if needed (depending on ATS module). An applicant-tracking / recruitment module (ATS): candidate registrations, job posting page(s), application submission, admin view for applications and data, candidate database. A blog section (news / articles) — public content. Payment facility: support for international payment gateways, ability to process payments for courses or services, with secure checkout and payment notifications. User data and content security, (TLS / SSL), secure user authentication, data protection and ability to export user data. Admin dashboard for managing courses, users, content, applications, payments, reports. Scalability: site should be built on a stack that allows growth as number of users / content / traffic increases. Responsive design — mobile and desktop friendly. Preferred Technology / Approach (open to suggestions, but include): Option A (preferred if you want faster, budget-friendly delivery): Based on a well-supported CMS (e.g. WordPress) with proven LMS and ATS plugins, custom payment integration. Option B (preferred if you want scalability, flexibility, and long-term robust architecture): A custom web application (e.g. using Laravel, Django, or similar), with modular architecture for LMS, ATS, payments, blog, user management. What I need from you; Provide portfolio or examples of similar projects (LMS, membership sites, payment integration, multi-module systems, etc.) Estimate of development time and cost (if possible, with breakdown: frontend, backend, payment integration, testing, deployment) Proposed milestones/deliverables (e.g. setup, base functionality, testing, go live) Post-launch support / bug-fix policy (optional but appreciated)

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Expert Advisor

Project title AO-Flip EA (MT4/MT5) — Awesome Oscillator Flip Trading Bot + Risk Management + Logging Short summary AO-Flip is a MetaTrader Expert Advisor that trades based on Awesome Oscillator (AO) momentum flips and includes configurable filters, risk controls, and detailed logging to verify behavior in Strategy Tester and on live charts. What it does Detects AO momentum flips (histogram direction changes) and generates BUY/SELL signals Executes trades with configurable risk & order management Optional filters (toggle via inputs): trend/MA filter, volatility (ATR), time/session filter, spread filter, extra confirmations (as required) Supports bar-close mode or tick mode (selectable) to reduce tester vs live differences Optional on-chart visuals: entries/exits, arrows/labels, status panel Detailed CSV/Journal logging: signals, orders, reasons for blocking a trade, and execution costs (spread/commission/slippage if available) Key features Risk controls: fixed lot or % risk, max spread, max trades, cooldown, session windows Trade management: SL/TP, trailing stop, break-even, partial close (optional) Verification tools: on-chart markers + “why/why not” logs for every decision Clean, modular code: filters and modules can be enabled/disabled via inputs Performance-friendly: stable runtime, optimized calculations Typical use cases Turn an AO-flip strategy into a reliable EA with proper controls Improve an existing EA by adding filters, execution rules, and logging Troubleshoot tester vs live mismatches with transparent decision logs Tech details Platform: MetaTrader 4 / MetaTrader 5 Language: MQL4 / MQL5 Core logic: Awesome Oscillator (AO) flip + optional filters Output: automated trading + optional on-chart objects + CSV logs Deliverables Source code (.mq4 / .mq5) + compiled (.ex4 / .ex5) if required Short README (inputs, how to run, recommended tester settings) Test steps + sample logs (when logging enabled) Note / disclaimer Software development only. No financial advice and no profit guarantees. Screenshot captions (EA version) EA entry/exit markers: Trades executed by AO-Flip with clear chart markers and labels. Inputs / settings: Risk, filters, trade management, and execution limits configured via inputs. On-chart status panel (optional): Shows current mode, filter states, spread/session status, and last signal. CSV/Journal logs: Decision logs (“why/why not”), signal history, and execution/cost fields for verification.

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A reusable, multi-channel Core Agent for different use cases

I need an n8n developer to: Build a new Core Agent workflow that: Is triggered by a single webhook with a standard JSON input Calls my existing RAG workflow Includes toggleable “tools” (RAG search, send email, send file, bookings, CRM, tasks, logging) Returns a standard JSON output (reply text, actions taken, handoff needed, etc.) Has a clear config section so I can duplicate it into new agents (sales, internal, social, etc.) Create small per-channel wrapper workflows that route into the Core Agent for: Web / generic chat (HTTP) Microsoft Teams Telegram SMS / text WhatsApp Email (send replies) Phone calls (STT → Core Agent → TTS) Video calls (Teams / Zoom / Meet via a bot/bridge) At least one social DM channel (e.g. Instagram / Facebook / LinkedIn Page messaging) Add basic logging and error handling so interactions are recorded and failures return a safe fallback reply. All workflows must be delivered as working n8n JSON exports with a short screen-recorded walkthrough (e.g. Loom) showing how the Core Agent works, how each channel connects, and how to duplicate the agent via config. I will provide: JSON exports of my existing RAG + agent workflows A short written overview of how they currently behave Test credentials for OpenAI, Pinecone, and the chosen comms providers

Flutter or React Native Full Stack Developer

Job Type: Remote · Hourly-Based About Us Hedgehog is an innovative startup that partners with leading companies in the US to build smart, scalable, and modern technology solutions. We develop social media and license social media engagement products, focusing on high-impact solutions with clean design, intuitive user experiences, and advanced engineering. Job Objective We are looking for a skilled and motivated developer to help us prototype and build an MVP for a consumer social connection app. This role involves creating both the mobile applications (iOS and Android) and the backend needed to support the app. This is an early-stage product, so we need someone who is comfortable working in a fast-moving startup environment and who can turn ideas into a working product quickly. Responsibilities Build a cross-platform mobile app for iOS and Android, preferably using Flutter Design and implement the backend/server (authentication, profiles, matching logic, messaging, etc.) Connect the mobile app to the backend via APIs Help define the technical architecture of the MVP Rapidly prototype and iterate on features Use AI tools (such as Claude Code AI) to speed up development and improve productivity Required Skills Experience building mobile apps for iOS and Android Strong knowledge of Flutter (or similar cross-platform framework) Experience building backend services (Node.js, Firebase, Supabase, or similar) API design and database experience Ability to work independently and take ownership of a product Comfortable working in a startup / MVP environment Nice to Have Experience building dating apps, social apps, or chat apps Experience with real-time features (messaging, notifications) Familiarity with AI-assisted coding tools (Claude, GitHub Copilot, etc.) What We Offer Fully remote work Flexible hours Paid hourly Competitive hourly rate Opportunity to help shape a real product from the ground up How to Apply Please send: A short introduction Your experience with Flutter, iOS/Android, and backend Links to any apps, GitHub, or portfolio Your hourly rate Availability