Customer Service Projects

Webflow Designer for a Small Website Completion Project

Webflow Designer/ Talented Student for a Small Website Completion Project — $500–$1,000 Fixed Budget Job Ad We are looking for a freelance Webflow Designer talented student to help finish a website that has already been started. This is a straightforward website project. It is not overly complicated, and we are open to working with a talented student designer, newer freelancer, or experienced Webflow designer who is organized, reliable, and able to meet deadlines. The website URL will be shared with shortlisted candidates during the interview process. Project Scope Approximately 10 pages need to be completed or cleaned up. Some pages may need light design improvements, while a few pages may need to be designed more fully using the existing website direction. The main need is for the designer to create a clean, reusable Webflow template page that our admin can use to upload content going forward. The designer will not be responsible for uploading all future content. Our admin will handle content upload, but the designer must create a clear training video showing the admin exactly how to do it. Pages may include: • Service page improvements • Blog page setup or cleanup • Template page creation • Light edits to existing pages • Additional items listed in our project tracker There is a job tracker showing what is remaining for this position. The selected designer will be expected to work from that tracker and keep the project organized. Main Responsibilities 1. Finish approximately 10 Webflow pages 2. Create a reusable page/template structure 3. Make light design improvements where needed 4. Set up or clean up blog-related pages as listed in the tracker 5. Make sure pages are clean, responsive, and easy to manage 6. Prepare the website so our admin can upload content 7. Record a detailed and easy-to-understand training video for the admin 8. Follow the project tracker and communicate progress clearly 9. Meet hard deadlines Training Requirement The designer must create a training video for our admin. The video should clearly explain how to upload and edit content in Webflow. Training may vary depending on the final setup, but it should be simple enough for a non-designer/admin user to follow. The training video should cover things such as: • How to add or update page content • How to use the template page • How to update blog content if needed • How to avoid breaking the page layout Any important Webflow steps the admin needs to know Deadline The project must be fully completed by August 15. This deadline is firm. Please do not apply unless you can complete the work on time and communicate clearly throughout the project. Budget Fixed project budget: $500–$1,000 We are looking for someone who can work efficiently and keep the project moving. This is a good fit for a student designer or freelancer who wants a clear project, a portfolio piece, and possible ongoing work. Future Work There will be continuing work for the right candidate. After this project, we expect to keep expanding the website with new pages, improved design, blog support, and search visibility improvements. If you do a great job, this can turn into ongoing freelance work. Who Should Apply This is a good fit for someone who: • Knows Webflow well • Can design clean, professional pages • Can work from an existing website direction • Can create reusable templates • Can explain things clearly in a training video • Can meet deadlines without needing constant reminders • Is comfortable working with a job tracker • Has good attention to detail • Is friendly, reliable, and organized • Student designers are welcome to apply. Who Should Not Apply Please do not apply if you are an agency. We are looking for an individual freelancer or student designer only. Please also do not apply if you cannot meet the August 15 deadline. To Apply Please include: 1. A few examples of Webflow websites or pages you have built 2. A brief note about your Webflow experience 3. Whether you are available to complete the project by August 15 4. Your fixed-price estimate within the $500–$1,000 range 5. Confirmation that you can create a clear training video for our admin Start your application with this phrase: I can meet deadlines Applications that do not include that phrase may not be reviewed. We are looking for someone who is easy to work with, detail-oriented, and serious about finishing the project correctly.

Part-Time Freelance Spanish Speaking Sales Professional

We have an exciting part-time opportunity for an experienced native Spanish speaking freelance sales professional to join our B2B business development agency. The role will require flexible working on a retainer of 10 hours per month. Initially, the workload is expected to be approximately 15 minutes per day, Monday to Friday, however this may increase as the project develops and call volumes grow. The successful candidate will need to be available to work evenings in Spain where required, to accommodate clients and prospects across South America. This is an on-going project and there is the potential for more hours depending on client projects. We are a UK-based business development agency with global clients. We support our clients' marketing departments by helping them improve the quality of the leads they generate for sales. We qualify existing leads to identify genuine sales opportunities and support business development through prospecting and outreach activities. We are specifically looking for a native or fluent Spanish speaker, ideally based in Spain, who can confidently engage with prospects across both Spain and South America, with a particular focus on South American markets. Our clients operate across a variety of industries, making the work diverse and interesting, but requiring the ability to manage multiple projects and adapt quickly to different business sectors. We all work remotely and offer flexibility around working patterns. We offer a supportive working environment, but we also have high expectations. We pride ourselves on delivering exceptional service and results to our clients and look for team members who share that commitment. If you have a background in sales and are looking for something a little different, we'd love to hear from you. Job Duties: Using VoIP software for telephone calls and creating and sending email introductions to prospects: Secure high-quality sales opportunities on behalf of our clients. Conduct outbound calls with prospects across Spain and South America. Develop and maintain professional relationships with client prospects. Represent our clients professionally and deliver an exceptional prospect experience. Proactively contribute ideas and feedback to improve prospecting processes and campaign performance. Report on activity and outcomes. Attend Microsoft Teams meetings with clients as required. Experience and Essential Skills Required Native Spanish speaker with excellent spoken and written Spanish. Minimum 3 years' experience in a sales or business development role. Proven confidence and success in cold calling and outbound prospecting. Demonstrable track record of achieving results within a B2B sales environment. Excellent written and verbal communication skills. Professional, friendly and client-focused approach. Strong relationship-building skills and ability to act as an extension of the client's team. Positive and professional telephone manner. Understanding of effective sales techniques and lead qualification processes. Strong administrative and organisational skills. Essential experience using HubSpot CRM. Comfortable learning new systems and technology. Ability to work independently and manage a flexible workload.

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Phantom Share / Long-Term Incentive Plan for Key Employees

We are seeking an experienced UK corporate solicitor, preferably with UK–India cross-border employment and tax experience, to prepare a tailored Phantom Share / Long-Term Incentive Plan for two key long-serving employees. **Company structure** We have a UK parent company and an operating/sister company in India. The two selected employees are employed and paid by the India company and have worked with our group for approximately 3–4 years. We want to reward their long-term contribution and retain them as the business grows. This is not an arrangement to issue actual shares in the UK parent company. Instead, we require a legally binding phantom-share arrangement under which each employee may receive a future cash benefit linked to the value, growth or exit value of the UK parent company. The founders must retain full ownership, voting rights and management control. **Proposed entitlement** Each employee will receive a notional entitlement linked to the UK parent company: * On grant: 0.10% * After 12 months’ continued service: 0.12% * After 24 months: 0.14% * After 36 months: 0.16% * After 48 months: 0.18% * After 60 months: maximum 0.20% Entitlement must be subject to continued employment, satisfactory performance, loyalty, confidentiality and compliance with company policies. Employees must receive no actual shares, voting rights, dividend rights, shareholder rights or management rights. **Commercial intention** We prefer payment only on a defined liquidity event, such as a sale of the UK parent company, substantial business or asset sale, merger, acquisition, IPO, or board-approved cash settlement. We require advice on the most appropriate basis for calculating the benefit, including whether it should be based on: * The relevant percentage of net exit proceeds; * Growth in company value from the grant date; or * Another commercially fair, legally robust and tax-efficient method. **Key protections required** The documents must cover: * Vesting and annual increases up to the 0.20% cap; * Clear valuation and payout formula, including liabilities, debts, taxes, transaction costs, investor preferences and founder loans; * Good-leaver and bad-leaver provisions; * Treatment of vested and unvested rights if an employee resigns, is dismissed, becomes inactive, commits misconduct, breaches confidentiality, joins a competitor or fails performance standards; * Whether rights survive for good leavers and for how long; * No payment unless there is a qualifying exit or board-approved settlement; * No sale, transfer, assignment or pledge of phantom rights; * Confidentiality, IP ownership, non-solicitation and reasonable post-termination protections; * Founder control, fundraising, future investor rights, dilution, restructuring, merger and sale protections; * Board discretion to amend, suspend, replace or terminate the scheme where appropriate; * Governing law and dispute-resolution provisions. **Cross-border requirements** The plan must address that the UK parent company’s value is being tracked, while employees work for and are paid through the India company. Please advise on the correct contracting parties, payment route, Indian payroll treatment, UK and Indian tax, withholding, foreign-exchange, transfer-pricing, employment-law and reporting implications. **Deliverables** Please provide: * A short recommendation on the best legal structure; * Tailored Phantom Share / Long-Term Incentive Plan; * Individual award agreements for two employees; * UK parent board resolutions and approvals; * Required India-company documentation or approvals; * Valuation and payout formula; * Good-leaver and bad-leaver clauses; * Simple founder implementation guide; * UK and India tax/compliance checklist; * Advice on whether Indian legal or tax counsel should review the documents. We do not want a generic template or actual shares issued at this stage. We need a practical, founder-protective arrangement that rewards long-term loyalty while preserving ownership and control of the UK parent company. When applying, please confirm your experience with phantom shares, long-term incentive plans, shareholder protections and UK–India arrangements; whether you are a qualified UK solicitor; whether you work with Indian advisers; your fixed fee or estimate; delivery timeframe; and relevant examples of similar work without breaching confidentiality.

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Meta & Google Retargeting Specialist Needed

Meta & Google Retargeting Specialist Needed – Complete Remarketing System Setup We are looking for an experienced Meta and Google tracking specialist to build a complete retargeting and remarketing system for our business. Our primary objective is to re-engage people who have already visited our website, reminding them about our treatments and encouraging them to book a consultation or treatment. This is not simply a Meta Pixel installation. We are looking for someone with strong technical knowledge of tracking, attribution and remarketing who can build the complete system and advise us on best practice. Website We operate a specialist aesthetics and skin treatment clinic offering scar camouflage, stretch mark camouflage, vitiligo camouflage, skin rejuvenation, training courses and consultations. Project Objectives We want visitors to our website to see relevant adverts on Facebook, Instagram and, where appropriate, across Google's Display Network after leaving our website. We would like to build multiple retargeting audiences based on the pages visitors have viewed and the actions they have taken. We also want accurate conversion tracking so we can understand which marketing activities are generating enquiries and bookings. Scope of Work Meta Install and configure Meta Pixel Configure Meta Conversions API (CAPI) Verify our domain Configure Aggregated Event Measurement Test all Meta events Google Install and configure Google Tag Manager Install Google Analytics 4 Configure Google Ads Remarketing Link GA4 with Google Ads where appropriate Conversion Tracking Track all relevant website activity including: Page views Individual treatment pages Training course pages Consultation enquiries Contact forms Telephone clicks Email clicks WhatsApp clicks (if applicable) Booking requests Purchases or deposits (if applicable) Please advise if there are additional conversion events you would recommend. Retargeting Audiences We would like audiences created for: All website visitors Visitors within the last 7, 30 and 180 days Visitors to individual treatment pages Visitors who viewed multiple pages Visitors who reached our contact page but did not enquire Visitors who submitted enquiries Existing customers (for exclusion where appropriate) Please advise on any additional audience strategies that would improve campaign performance. Campaign Strategy As part of this project, we would like your recommendations on: The most effective retargeting strategy for a treatment-based business Recommended campaign structure Audience segmentation Budget recommendations Frequency recommendations Exclusion audiences Lookalike audiences (if appropriate) Creative Advice Please advise us what marketing assets you require in order to build high-performing remarketing campaigns, for example: Image sizes Video specifications Before and after images Testimonials Brand graphics Copy requirements Call-to-action recommendations If there are additional assets that would improve campaign performance, please advise. Reporting & Training We do not simply want the system installed—we want to understand how it works. Before completion, please provide: A walkthrough showing how to view website visitors How to see audience sizes How to monitor conversions How to check whether events are firing correctly How to measure the success of our remarketing campaigns How to interpret the key metrics Basic guidance on maintaining the system A recorded video or live walkthrough is acceptable. Ownership All tracking assets must be created within our own accounts. We must remain the owner of: Meta Business Manager Meta Pixel Meta Conversions API Google Analytics 4 Google Tag Manager Google Ads Any audiences or tracking assets created Please do not create assets under your own account and share access. Everything must remain fully owned by our business. GDPR Please ensure all tracking is configured in accordance with UK GDPR and integrates correctly with our cookie consent platform. Deliverables By the end of the project we expect: Fully functioning Meta Pixel Fully functioning Meta Conversions API Google Tag Manager configured Google Analytics 4 configured Google Ads Remarketing configured All conversion events tested Remarketing audiences created Basic reporting dashboard Guidance on campaign performance Advice on creative assets required Documentation or walkthrough explaining how to use the system Please Include When applying, please provide: Examples of similar retargeting projects Your experience with Meta Pixel, Conversions API, GA4 and Google Tag Manager Your experience with remarketing for service-based businesses Your estimated completion time Your fixed project price We are looking for a technical specialist with genuine experience in attribution, tracking and remarketing rather than someone who simply manages Facebook adverts.