Customer Service Projects

pre-funded

WooCommerce Store Owner Needed — 1-Hour Paid Beta Test

I'm looking for ~10 WooCommerce store owners to test a new analytics plugin called Exanta AI before its public launch. What Exanta does, in one sentence: it lets you ask questions about your store in plain English (e.g. "What were my top sellers last month?" or "Which products have the highest return rate?") and instantly returns answers, charts, and the SQL behind them — no technical knowledge required. Want to see exactly what's involved before you apply? The 5-minute walkthrough is here: https://www.youtube.com/watch?v=S1P_UEYaYSs What you'll do (60 minutes total): 1. Watch a 5-minute walkthrough video. 2. Register a free account at exanta.ai. 3. Download and install the plugin on your WooCommerce store (live or staging — your choice). 4. Run a one-time database structure scan (this only reads the shape of your database — table names and column names — never your actual data; details below). 5. Ask 5–10 questions about your store and review the answers. 6. Complete a short feedback questionnaire (about 10 minutes). What you get: £35 paid via PeoplePerHour on completion. Free Pro-tier access to the plugin (100 questions/month) for the full beta period. Requirements (must-haves) - You own or manage a WooCommerce store (v8 or higher). - At least 3 months of order history in the store (so the AI has something to analyse). - You can install a WordPress plugin (upload zip → activate) without help. - Reliable internet, a computer (not phone), and ~1 hour of uninterrupted time. Privacy & data — please read This is the bit that matters most, and I want to be upfront about it. The plugin connects to your WooCommerce database. During the one-time setup it generates a structural map of your database — table names, column names, and relationships. It does not copy, transmit, or store your actual customer, order, or product data during this step. When you ask a question, the question itself plus the database structure (no data) is sent to our backend, which writes a SQL query and runs it locally inside your WordPress install. The aggregated results — typically counts, totals, and averages — are then returned to you and logged on our side for product improvement. If you'd be more comfortable testing on a staging copy of your store, we strongly encourage that, but that staging store MUST have at least 3 months of data. A signed beta agreement covering this is provided when you accept. Deliverables To get paid, you need to: Successfully complete the install and run at least 5 questions through the plugin. Submit the feedback questionnaire with substantive answers (not single words). The most valuable feedback is in the open-text questions — please take the time to give thoughtful answers about what worked, what didn't, and what questions you'd want to ask if you used this every day. Report any bugs you encounter through the questionnaire or via PPH If something goes wrong during the test (an error, a step doesn't work), that's still useful — flag it in the questionnaire and you'll still get paid. I just need genuine engagement with the test, not a perfect run. A note on fees and payment The £35 fee is FIXED AND NON NEGOTIABLE. Please don't apply quoting a higher figure or planning to renegotiate after acceptance — those proposals will be skipped automatically and reported to PPH. Payment is processed exclusively through PeoplePerHour's escrow system. I will not pay via bank transfer, PayPal, crypto, or any other off-platform method, and I won't move communication off-platform either. This is for our mutual protection. How to apply In your proposal, please include: - The URL of your WooCommerce store (live or staging — staging is fine). - Your WooCommerce version and roughly how many orders per month you process. - Whether you have HPOS enabled (it's fine either way — both are supported). - A sentence or two on why you're interested. I'm prioritising applicants who give me enough information to confirm fit on the first message. Vague applications ("I'm interested, please send details") will be skipped — sorry, but with ~10 spots I need to filter quickly. Looking forward to your applications. — Mike

Frontend Developer (Angular)

About the Role: We are looking for an experienced Frontend Developer with expertise in Angular to join our dynamic team. The ideal candidate will be responsible for building and maintaining user-friendly, scalable web applications. If you're passionate about frontend development and working with cutting-edge technologies, we'd love to hear from you. Key Responsibilities: - Develop and maintain responsive web applications using Angular. - Collaborate with backend developers to integrate APIs and ensure seamless data flow. - Optimize application for maximum speed and scalability. - Implement UI/UX best practices to enhance user experience. - Participate in code reviews and follow coding best practices. - Write unit tests to ensure code reliability and maintainability. - Stay up-to-date with emerging frontend technologies and trends. Required Skills & Experience: - Strong proficiency in Angular 2+ (with deep knowledge of Angular framework concepts such as components, - services, modules, and directives). - Experience with HTML5, CSS3, and JavaScript (ES6+). - Familiarity with modern frontend build tools (e.g., Webpack, NPM). - Solid understanding of RESTful APIs and how to integrate them into a frontend application. - Proficiency in TypeScript. - Knowledge of state management tools such as NgRx or Redux. - Experience with Responsive Design and mobile-first development. - Familiarity with unit testing frameworks like Jasmine, Karma, or Jest. - Experience with version control systems like Git. - Knowledge of Agile/Scrum methodologies. Bonus Skills: - Experience with RxJS and handling asynchronous operations. - Familiarity with UI component libraries like Material UI or Bootstrap. - Experience in working with CI/CD pipelines. - Exposure to cloud platforms like AWS or Azure.

opportunity

Mobile App Developer (React Native)

- Job Description: We are seeking a talented and motivated Mobile App Developer with expertise in React Native to join our team. You will be responsible for developing high-quality mobile applications for both iOS and Android platforms. - Responsibilities: Develop and maintain mobile applications using React Native. Collaborate with cross-functional teams to define, design, and ship new features. Troubleshoot and optimize performance for mobile applications. Ensure code quality, security, and efficiency. Stay up to date with new trends and technologies in mobile development. - Required Skills: React Native (3+ years of experience) Strong proficiency in JavaScript, including ES6+ features Experience with mobile development frameworks (e.g., Redux, React Navigation) Familiarity with APIs (RESTful, GraphQL) Understanding of mobile development best practices and UI/UX principles Experience with debugging, performance testing, and app deployment (iOS/Android) Knowledge of version control systems like Git Ability to work with third-party libraries and APIs - Nice to Have: Experience with native mobile app development (Swift, Kotlin, Objective-C, Java, etc.) Familiarity with cloud services (AWS, Firebase) Experience with CI/CD for mobile apps Knowledge of testing frameworks (e.g., Jest, Detox) - Preferred Qualifications: Strong problem-solving skills and ability to work independently. Excellent communication skills and a collaborative team player. - Location: Remote (US/Canada-based preferred)

Administrator for Consultancy company

TIC is a leading consultancy supporting travel businesses with ATOL, ABTA, and IATA licensing, regulatory compliance, and financial protection solutions. We provide expert guidance to tour operators and travel agents, ensuring they meet industry standards while securing the best financial protection for their business. Role Overview We are seeking a highly organised and detail-oriented consultant to manage new and renewal applications for ATOL, ABTA, and IATA. The ideal candidate must be confident with numbers, able to prepare financial models, and have strong communication skills to assist clients over the phone. This role also involves general administration, attending meetings and industry events, and handling monthly reporting requirements. Key Responsibilities ATOL, ABTA & IATA Compliance ✅ Manage new and renewal applications for ATOL, ABTA, and IATA on behalf of clients. ✅ Submit monthly booking reports to the Civil Aviation Authority (CAA) and other regulators. ✅ Prepare insurance and bond applications for financial protection schemes. ✅ Ensure all licensing applications meet the relevant regulatory requirements. Client & Business Support ✅ Communicate with new enquiries, explaining our services and onboarding clients. ✅ Provide guidance and support to clients regarding financial compliance. ✅ Liaise with insurers, banks, and regulatory bodies to facilitate applications. Financial Modelling & Reporting ✅ Prepare financial models and forecasts to support ATOL & ABTA applications. ✅ Analyse financial data and assess company risk for bond and insurance applications. ✅ Assist clients in understanding financial reporting obligations. General Administration & Events ✅ Maintain accurate records of client applications and compliance documentation. ✅ Attend meetings, networking events, and industry conferences as required. ✅ Support the team with general administration tasks.

opportunity

Android Device Owner/Kiosk Mode Specialist — OEM Provisioning

*Looking for UK registered companies only* About StockMyShop StockMyShop Ltd (Company No. 17160242) is a UK-based consumer technology company developing a smart home pantry management system. The product is a retail-ready hardware-software bundle consisting of a dedicated kiosk tablet, a wireless barcode scanner, and a mobile companion app. The StockMyShop application is already fully built and operational. We are not looking for an app developer — we are looking for a specialist who can make a standard Android tablet behave as a locked-down, branded appliance straight out of the box. What We Need: We need an experienced Android kiosk/MDM specialist to deliver the following: * Configure Android Device Owner (or equivalent MDM) kiosk mode on our OEM tablet — single app, no home button, no notifications, no system UI * Coordinate with our OEM manufacturer in China to apply the kiosk profile at the factory, so every unit ships to customers already locked down * Ensure the barcode scanner is Bluetooth pre-paired to the tablet at the factory — no user setup required * Implement auto-boot into the app after power loss and auto-restart if the app crashes * Set up a remote OTA update mechanism so we can push app updates to deployed devices without customer involvement * Optionally: wrap our web app in a native Android/iOS shell for Play Store and App Store submission What Is Already Built: * Full StockMyShop web application (inventory management, barcode scanning, expiry alerts, meal planning, real-time sync) * Cloud backend (Base44 platform — REST API, real-time database) * Mobile companion app (currently web-based, responsive) What We Are NOT Looking For: * General Android or web developers learning kiosk mode for the first time * Agencies — individual specialist or small specialist team only * Day-rate arrangements — this must be a fixed-price milestone contract Contract Structure: Fixed-price, milestone-based. Five milestones from contract signing to production sign-off. Full developer brief including scope, technical environment, QA acceptance criteria, and milestone payment schedule is available under NDA on request. Target Timeline: 10–12 weeks from contract start To Apply, Please Include: 1. Your experience with Android Device Owner / kiosk mode — specific projects, not general claims 2. Your experience coordinating with OEM manufacturers for factory provisioning 3. Your proposed MDM/kiosk solution and why you'd recommend it for this use case 4. A fixed-price quote or indicative range 5. References or examples from similar hardware-software integration projects Applications that do not address all five points above will not be considered.

opportunity

AI Business Development Website Chatbot and Voice Tool

I am looking for an experienced AI chatbot / LLM product developer to build a custom AI Business Development Director for my website. The project is focused on creating a polished website-based AI assistant that can speak with website visitors, qualify leads, explain the business, answer questions using approved company knowledge, and send structured summaries and actions to the team. The tool should sit on a page of my website and should also appear as a popup when someone visits the site. You would need to do this. It should look and feel similar to ChatGPT or Claude, using their APIs or another suitable LLM API, but designed around our brand and business development use case. When a visitor opens the tool, they should see two options: “Write a message to me” and “Talk to me”. Before either conversation starts, the tool should request the visitor’s name, email address, job title and company. Both the written chat and voice chat should connect to a selected LLM API. The chatbot will use approved business knowledge files and content, such as PDFs, PowerPoints, website links, service descriptions, training material, FAQs, commercial guardrails and business development instructions. The goal is for the chatbot to behave like an AI Business Development Director. It should be able to explain the business, answer questions, qualify leads, discuss potential opportunities, and handle commercial conversations within clear limits. It must not make unsupported claims, invent information, agree terms outside approved guardrails, or promise anything it is not authorised to promise. Where appropriate, it should escalate to a human. For the voice version, I am open to the best recommended approach. This may involve OpenAI Realtime API, Whisper, text-to-speech, browser audio capture or another suitable voice stack. Please advise on what you recommend and why. Ideally, the system should also be able to remember returning visitors based on their email address, but this needs to be designed carefully and in a GDPR/privacy-aware way. At the end of each conversation, or when the conversation is terminated, the tool should send an email to me and relevant colleagues with the visitor’s details, conversation summary, key discussion points, lead qualification, actions required and recommended follow-up. Ideally, the conversation should also be logged into Airtable or another CRM-style destination. The system should classify each lead, for example as high priority, medium priority, low priority or not relevant, and briefly explain why it has assigned that classification. The tool needs to be integrated into my website and designed properly as a page/interface, not just dropped in as a basic widget. It should look professional, work smoothly on desktop, tablet and mobile, be mobile responsive and feel app-like on mobile. I also need a simple way to maintain and update the system after launch, including the ability to update knowledge files, FAQs, prompts, commercial guardrails, escalation emails, notification recipients and chatbot wording without needing to rebuild the whole tool. The AI should be grounded in the approved knowledge base and should say when it does not know, rather than guessing or inventing information. It should also have clear human handoff rules, especially for pricing, legal terms, investment discussions, sensitive client matters or anything outside its approved knowledge base. Please also include fallback behaviour, for example what happens if the LLM API fails, the voice system fails, the email notification fails or Airtable/CRM logging fails. I will need testing on desktop and mobile, as well as a short handover video showing how to update the knowledge base, prompts, settings and notification rules. Please explain how you would build this, where it would sit technically, how it would be integrated into the website, how the chatbot and voice interface would work, how the knowledge base would be maintained and updated, how conversations would be stored or summarised, what subscriptions/APIs/hosting would be required, and what you can or cannot do.

opportunity

Charity Website development

We are seeking a highly skilled and experienced web designer to create a professional, modern, and user-friendly website for our charity, Non Prof-Eat. Objectives of the Website Help users easily explore job and career opportunities Encourage donations and community support Promote events, job fairs, and guest speakers Build trust and credibility as a registered charity Provide a seamless and engaging user experience Scope of Work 1. Website Design & UX Clean, modern, and emotionally engaging design Warm, neutral colour palette (welcoming and community-focused) Strong storytelling elements (community impact) Fully mobile-responsive Easy navigation (simple and intuitive user journey) Core Pages Required Homepage (clear mission + strong call-to-actions) About Us (story, vision, community impact) Services (CV writing, career advice, support) Job Categories / Career Paths (clearly structured sections) Events & Job Fairs (including guest industry speakers) Donate Page (high-converting and secure) Get Involved (volunteers, partners) Contact Page Donation System Secure payment integration (Stripe, PayPal or similar) One-time and recurring donations Simple and frictionless user flow Career Navigation Clear sections for different career types Easy-to-browse job-related content Designed for users who may not be tech-savvy Forms & Engagement Volunteer sign-up forms Contact forms Newsletter/email capture integration Legal & Compliance (UK Requirements) GDPR-compliant Privacy Policy Cookie consent banner Terms & Conditions Charity transparency (registration details, etc.) Performance & SEO Fast-loading pages SEO-friendly structure Optimised for mobile-first indexing Platform & Build Preferred: WordPress, Webflow, or similar scalable platform Easy for non-technical users to update content Integration-ready for future expansion Timeline STRICT DEADLINE: 10 DAYS Must be able to start immediately Daily or regular progress updates required Ideal Candidate /Freelancer We are looking for someone who: Has proven experience designing charity or community-focused websites Strong portfolio showcasing clean, modern UX/UI Understands conversion-focused design (donations & engagement) Can work quickly without compromising quality Excellent communication and reliability Additional Notes This is more than just a website — it’s the digital front door of a community movement. We want the site to feel: Welcoming, not corporate Supportive, not intimidating Professional, but human

urgent

Web Developer for AI-Powered Travel Planning App

Description: We are building a sleek, professional, and fun AI-driven travel planning web app. The platform helps users create and organize trips, get personalized recommendations, and collaborate easily. While certain business aspects are confidential, this is an AI-powered trip planning tool focused on discovery, coordination, and group collaboration. Requirements: We are looking for a developer with experience in: Using GSAP for scroll animations and triggers Integrating APIs (Google Places API, Mapbox API) Collaborating with APIs for real-time data (e.g., hotels, activities via Viator) Payment integrations (PayPal, Venmo, Stripe) SEO optimization (on-page SEO best practices and site structure) Designing a clean, modern, professional website with a fun personality Integrating Google Analytics for user behavior tracking Building a fully responsive, mobile-optimized experience Fluency in English Experience with AI-driven features or recommendation engines (this is a must) Implement a dynamic typing effect for chat simulation using JavaScript or a relevant library Implement dynamic video embedding to automatically display highlight reels based on the user’s selected destination (via YouTube API, api.video, or other dynamic video services) Ensuring a secure, scalable, GDPR-compliant architecture Scope: Approximately 13 to 15 pages A clean, professional, but dynamic design Integration of all listed APIs and functionalities Deliverables: Full responsive website API integrations (Google Places, Mapbox, Viator) Payment processing (PayPal, Venmo, Stripe) SEO-optimized pages Google Analytics tracking integrated Dynamic video embedding based on user-selected destinations Secure, scalable, GDPR-compliant architecture Proposal Requirements: Only proposals with a minimum of 3 links to past work will be considered Bonus points if prior work is in the travel industry, but this is not required Fluency in English is required Please provide a rough timeline for delivery We’re excited to see your proposals!

Performance-Based Affiliate & Influencer Partnerships

I need independent affiliate marketers, creators, influencer partners, and commercial introducers who can generate or refer relevant traffic into a trading-related affiliate partnership. This is a performance-based project. You may either: - promote the opportunity yourself if you already have a relevant audience or traffic source - introduce creators, influencers, affiliates, or community owners who can promote - use your own network, audience, community, or outreach method to generate suitable affiliate activity This is not a list-building task. I am not looking for spreadsheets of names, generic research, or people who only want payment for messages sent. I am looking for people who can create real commercial outcomes, either by converting traffic themselves or by bringing in affiliate partners who can. Payment is only made when a referred or self-driven affiliate/traffic source is approved and generates their first valid conversion/revenue event. Typical payment range: $250-$500 per valid conversion/revenue event, depending on traffic quality, audience region, volume potential, and the commercial value of the affiliate or traffic source. Final payment terms are agreed before work starts. Who this is suitable for: - affiliate marketers with traffic - creators with their own audience - influencer or creator managers - partnership brokers - appointment setters - community owners - ex-affiliate managers - sales agents - Telegram or Discord community operators - people with direct creator, affiliate, or audience relationships Relevant audiences may include: - trading - finance - forex - crypto - investing - business - entrepreneurship - money - motivation - lifestyle - self-improvement - Telegram communities - Discord communities - YouTube channels - Instagram pages - TikTok creators - X accounts - newsletters - podcasts - Facebook or WhatsApp groups You can be based anywhere globally. However, traffic must come from approved customer regions. These regions will be confirmed during onboarding. What you will do: - generate qualified affiliate activity through your own audience, traffic source, or network - or identify and refer relevant creators, influencers, affiliates, pages, groups, or community owners - approach prospects using your own method, network, audience, or outreach style - explain the opportunity clearly and professionally - refer interested prospects into our approved booking/onboarding process where required - track the people or traffic sources you introduce - follow agreed brand, compliance, and marketing guidelines Important compliance rules: We operate in a trading-related space and expect all partners to act professionally and responsibly. You must not: - provide financial advice on our behalf - claim that we provide financial advice - claim that we handle client funds - make guaranteed profit claims - make guaranteed income claims - use misleading lifestyle claims - misrepresent the offer - break platform rules or applicable laws in the markets you operate in This is not suitable for people looking for: - hourly pay - salary - retainer - payment for lead lists - payment for research only - payment for booked calls only - payment before the agreed successful outcome is achieved To apply, please answer these questions: 1. What country are you based in? 2. Which best describes you: affiliate marketer, creator, influencer manager, appointment setter, partnership broker, community owner, salesperson, or other? 3. Will you promote through your own traffic/audience, introduce other affiliates/creators, or both? 4. What type of audiences, traffic sources, or contacts can you access? 5. Which countries are your audience, creator contacts, or affiliate traffic strongest in? 6. Do you have your own audience, warm contacts, existing relationships, or will you use cold outreach? 7. Share 3-5 example creators, pages, communities, traffic sources, or affiliates you believe would be relevant. If you only have 1-2 strong examples, send those. 8. Are those examples your own assets, cold prospects, warm contacts, or existing relationships? 9. Have you worked with affiliate, CPA, hybrid, trading, finance, prop firm, broker, or creator monetisation offers before? 10. Confirm you understand this is performance-based and payment is only made after an approved affiliate/traffic source generates their first valid conversion/revenue event. 11. Confirm you will not make financial advice claims, guaranteed profit claims, income promises, misleading lifestyle claims, or claims that we handle client funds. Please start your proposal with the phrase “Revenue Event” so I know you have read the payment structure.

opportunity

Meta Ads Expert Needed for Platform Launch

I am launching a new platform and looking for a highly experienced Meta Ads specialist to lead both the pre-launch and launch advertising. This is not a basic ads role. I need someone who understands how to build momentum from zero and drive real traction from day one. Project Overview Platform is in pre-launch Meta (Facebook & Instagram) pages are set up but unused No ads or content have been run yet Goal: Build an audience → convert → scale Scope of Work Phase 1: Pre-Launch (Signup Campaign) Build and manage campaigns focused on early user acquisition Create high-impact creatives (video strongly preferred) Clearly communicate: What the platform is Why it matters Why users should sign up now Develop a strategy to capture attention quickly and drive signups from a cold audience Phase 2: Launch (Revenue Campaign) Transition into campaigns focused on: Promoting live services Driving paid conversions Optimise using data gathered from Phase 1 Implement retargeting and funnel refinement What I’m Looking For Proven experience launching platforms or services from day one Strong expertise in Meta Ads (Facebook & Instagram) Ability to: Produce scroll-stopping video creatives Write high-converting ad copy Build and manage full-funnel campaigns Strategic thinker — I am open to suggestions on: Improving conversion rates Best ways to engage and nurture users post-signup Target Market Initial: Ireland Expansion: United Kingdom Preference will be given to applicants based in Ireland or the UK Deliverables End-to-end campaign strategy (both phases) Ad setup, testing, and optimisation Creative production (video preferred) Audience building and retargeting setup Ongoing performance reporting Recommendations for post-signup engagement To Apply Please include: Examples of similar launches you’ve worked on Measurable results (CTR, CPA, ROAS, etc.) Your approach to pre-launch campaigns Any initial thoughts on how you would approach this project Important Only tailored proposals will be reviewed Generic or AI-generated applications will not receive a response Looking for someone who can take ownership, think strategically, and help build real momentum from the outset.

Ascenda Investment platform development

We're seeking an experienced full-stack developer to enhance our existing Ascenda Platform - a closed investment management system built with React/TypeScript and Node.js. The platform currently handles user accounts, investment tracking, and payment processing with mock authentication. Current Tech Stack Frontend: React 18, TypeScript, Vite, React Router, Axios Backend: Node.js, Express, TypeScript, PostgreSQL Authentication: Currently mock implementation (needs replacement) Step 2 Requirements 1. Authentication & Security Implementation Replace mock authentication with secure JWT-based system Implement bcrypt password hashing (already in dependencies) Add proper login/logout functionality with session management Create secure middleware for route protection Implement role-based access control (admin/user profiles) Add password reset functionality Implement rate limiting and security headers 2. Enhanced User Management System Build comprehensive user registration flow Create user profile management with validation Implement user search and filtering capabilities Add user status management (active/inactive/suspended) Create audit logging for user actions Add bulk user operations for admins 3. AI Chatbot Integration Design and implement AI chatbot interface Create context-aware responses for platform-specific queries Integrate with existing user data for personalized assistance Implement chat history and session management Add multilingual support (building on existing i18n structure) Create admin dashboard for chatbot analytics 4. Crypto Wallet Connection Integrate Web3 wallet connectivity (MetaMask) Implement USDC/USDT balance checking Create secure wallet address validation Add transaction history tracking Implement multi-wallet support per user Create wallet disconnection and switching functionality Technical Requirements Must-Have Skills 5+ years full-stack development experience Expert-level TypeScript and React knowledge Strong Node.js/Express backend development PostgreSQL database design and optimization JWT authentication and security best practices Web3 integration experience (ethers.js, web3.js) RESTful API design and implementation Preferred Experience Fintech or investment platform development AI/ML integration (OpenAI API, custom models) Crypto wallet integration experience Multi-language application development Performance optimization for financial applications Security auditing and compliance knowledge Deliverables Phase 1: Security Foundation (Week 1-2) Complete authentication system replacement Secure API endpoints with proper middleware User management enhancement Security testing and documentation Phase 2: AI Integration (Week 3-4) Chatbot UI/UX implementation AI service integration and configuration Context management and response optimization Testing and refinement Phase 3: Wallet Integration (Week 5-6) Web3 wallet connection implementation Transaction monitoring setup Multi-wallet management system Integration testing with existing payment flows Phase 4: Testing & Optimization (Week 7-8) Comprehensive testing across all new features Performance optimization Security audit and fixes Documentation and deployment preparation Project Constraints Must maintain existing functionality during development Database schema modifications should be minimal and backward-compatible UI/UX should follow existing dark theme design patterns All new features must support both admin and user role contexts Application Requirements Please provide: Portfolio showcasing similar fintech/crypto projects Detailed approach for each of the 4 main requirements Timeline breakdown with milestones Examples of Web3 and AI integrations you've implemented Security practices you follow for financial applications

opportunity

Freelance Video Editor

Please apply using the link to the google form at the end of the project description. About Us Signal Shift is a uniquely positioned video production company that focuses on remote-capture, interview-led videos for service based businesses. We specialise in authentic, human stories that drive action - whether that’s helping a prospective client say yes, or encouraging someone to apply for a job. Our production approach and highly focused video use-cases, favours authentic interview-driven storytelling over cinematic polish. We create 3x specific types of videos: Customer testimonials / case studies (for marketing campaigns & sales enablement) Employee career stories (to support recruitment campaigns) Employee experience stories (for internal communications around company activities, initiatives, goals etc) We are very pro AI and use a number of tools both for story-editing guides, as well as generating supplementary images, videos and graphics. The Role We’re looking for freelance video editors who are exceptional at storytelling, to help us craft impactful videos for our clients. You’ll take long-form interview footage and transform it into clear, engaging, and impactful narratives that align with a pre-defined story structure. Key Responsibilities All of the videos we create are between 3-5 minutes in length. Most feature 1x person, however some may feature up to 3x people. As a Signal Shift Video Editor you’ll be responsible for: Editing long-form interviews and crafting compelling narratives, matching pre-defined story structures Reviewing and actioning client feedback Adding branded subtitles to videos (in English) Incorporating client branding (where relevant) Collaborating with our internal team (you won’t be required to interact directly with clients) Our Process (How You’ll Work) All video content we produce is recorded remotely through a platform called Riverside. We then run all interviews through AI, asking it to analyse the transcript and make suggestions on a rough story, based on our pre-defined video structure. When working on a client project with us, you’ll receive: Between 1-3 unedited synced video files for each interviewee (no multiple angles) Cleaned up audio files for each interviewee Interview transcripts for each interviewee An AI-suggested story document Pre-defined video structure document (these are flexible guidelines on how we approach each of the video types we create) Client brand assets For gathering and actioning client feedback we use a platform called Wipster, which allows you to tick-off items as you go. For day to day communication with the Signal Shift team we use Slack. Skills Requirements Essential English as your first language (or fluent in English) Strong storytelling ability Experience editing: Long-form interviews Client testimonials Corporate videos Proficiency in Adobe Premiere Pro Reliable high-speed internet Ability to work independently and remotely Desirable (Not Essential) Motion graphics skills (Adobe After Effects) e.g. animated text, graphs & charts, animated icons and stats Experience using generative AI tools for image & video creation Background in journalism, documentary, social media marketing, or corporate comms Working Style Fully remote (location flexible) Time zone flexible Freelance / project-based (not full-time employment) What We’re Looking For We understand that whilst remote-captured footage comes with some creative challenges, it also offers many alternative creative opportunities. We’re looking for individuals who: Enjoy turning raw conversations into meaningful stories Understand that the goal is impact, not aesthetics Application Requirements Please include: Links to relevant work Breakdown of video editing / motion graphics / AI tools you regularly use Rates for producing 3-5 minute interview-led videos as described above A short video about your experience and why you’re interested in creating story-led videos Application form https://forms.gle/TZbhxEw8BGqjT9Ut6