Customer Relationship Management Projects

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Create M365 Agent for Customer Service Team

Develop an M365 agent for a customer service team that ingests SOPs and prior email threads with responses, analyzes context, and generates actionable next-step replies. The agent should accept pasted inquiry emails and produce clear, concise guidance or draft responses aligned with documented procedures and historical resolutions. Deliverables: integration design with Microsoft 365, data parsing, response-generation logic, accuracy validation, and documentation for team members to use and maintain the agent.

Remote Property Management Specialist

Seeking an experienced Remote Property Management Specialist to oversee residential and small commercial portfolios. Responsibilities include tenant screening and onboarding, rent collection, lease administration, vendor coordination, routine inspections, maintenance oversight, and financial reporting. Must possess strong communication, problem-solving, and organizational skills, with familiarity in property management software and local landlord-tenant regulations. Proven track record in maximizing occupancy, minimizing delinquencies, and ensuring property upkeep required. Competitive, ongoing engagement.

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Meta Ads Specialist (Facebook & Instagram) – Ongoing Freelance

We're looking for an experienced Meta Ads buyer to manage and optimise paid social campaigns across Facebook and Instagram for a portfolio of clients. This is an ongoing freelance role with the potential for a long-term working relationship for the right person. What You'll Be Doing Building, launching and managing Meta ad campaigns from scratch (awareness through to conversion) Setting up campaign structures across awareness, consideration and conversion objectives Writing ad copy and briefing creative (or working with supplied assets) Installing and troubleshooting Meta Pixel / Conversion API setups Building and managing custom audiences, lookalikes and retargeting lists Running A/B tests on creative, copy, audiences and offers Recording a weekly Loom update per account summarising performance, changes made and next steps Joining a bi-weekly call with the client to present results and discuss strategy Producing clear performance reports with actionable insights Communicating results and recommendations in plain English (no jargon) What We're Looking For Minimum 2 years running Meta ads independently (not just supporting) Proven track record with lead generation and/or ecommerce campaigns Comfortable managing budgets from £500–£10k+/month Strong understanding of iOS 14+ tracking changes and workarounds Confident on camera — weekly Loom updates are a core part of this role Reliable, responsive and able to hit agreed deadlines without chasing Available for bi-weekly client calls (UK timezone preferred) Nice to Have Experience in service-based businesses (coaching, clinics, professional services) Familiarity with GoHighLevel (GHL) Experience reporting into an agency environment Compensation £300 per ad account per month Ongoing retainer basis — accounts are added as the client roster grows Strong performers will be first in line for additional accounts To Apply Please include: 2–3 examples of campaigns you've managed (results, budget, objective) A brief overview of your process when taking on a new client campaign Confirmation you're comfortable recording weekly Loom updates

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Instagram Marketing Manager

We are looking for a skilled Social Media Manager and Content Creator to manage and grow our Instagram presence for a professional tattoo brand. This role involves editing images, creating reels, designing graphics, and posting engaging story content consistently. This is ongoing work for the right person who understands tattoo culture, aesthetics, and Instagram growth. Responsibilities • Create and edit Instagram Reels from raw video clips • Edit high-quality photos for Instagram posts • Design graphic content for product posts, promotions, and announcements • Create and schedule Instagram Stories regularly • Ensure all content matches the brand style and visual identity • Optimize posts for engagement and reach • Organize and manage a content calendar • Add captions, hashtags, and trending audio where appropriate Skills Required • Strong graphic design skills (Photoshop, Illustrator, Canva, etc.) • Experience editing short-form video / Instagram Reels • Understanding of Instagram growth and engagement • Ability to work with tattoo industry visuals and branding • Experience creating clean, high-quality social media graphics • Knowledge of current Instagram trends and reel formats Bonus Skills (Preferred) • Experience working with tattoo brands or artists • Motion graphics / animated reels • Experience with CapCut, Premiere Pro, or After Effects - Experience with video and AI Work Details • Ongoing freelance work • Remote position • Flexible schedule • Work will include reels, story posts, and graphic content weekly To Apply Please send: • Examples of Instagram pages you manage • Examples of Reels you edited • Examples of graphic design work

Workforce management

I need a designer who is specialized in Payrool ,taxes and HR compliance

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Calling a Hubpost manager!

HubSpot Data Organiser – UK Preferred Hello and welcome to PouchSmart. We’re the UK’s first dedicated service helping brands ditch wasteful plastic packaging and upgrade to recyclable and compostable pouches. Now we need a sharp HubSpot organiser. We have lots of data — leads, enquiries, prospects and contacts — currently scattered across systems. Your job is to: • Upload and structure ~1,000 records into HubSpot • Apply the correct filters, tags and pipelines • Clean and organise the database • Link JotForm submissions to HubSpot • Set up simple automation and follow-up sweeps This initial project is a fixed-scope task (around 1,000 entries) to get everything clean, organised and ready for our sales team. If you do it well, the role can become ongoing HubSpot management. UK applicants preferred. Overseas applicants are welcome but must check in weekly and work within our project manager system. If you’re organised, precise and know HubSpot inside out — apply.

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SOCIAL MEDIA CREATOR / MANAGER – BAR, LOUNGE & RESTAURANT

We are launching a new Afro-Caribbean restaurant, bar and lounge in South London (CR7) and are looking for a creative, hands-on social media person liging in the UK preferably CR7 or surrounding postcode to help build buzz and grow our presence ahead of opening and beyond. This is not a generic posting role — we are looking for someone who understands vibe, culture, and nightlife energy. ABOUT US Mzuri is a food, drinks and music-led venue focused on: Afro-Caribbean cuisine Good music (old skool + new energy) A strong social atmosphere We want our social media to reflect the experience, not just the menu. WHAT WE NEED We’re looking for someone who can: Create engaging content for: Instagram TikTok Facebook / X Capture and edit content: Short-form videos (Reels / TikTok) Behind-the-scenes clips Food, drinks, and vibe content Help build pre-opening hype Post consistently and creatively Suggest content ideas (not just execute instructions) KEY FOCUS AREAS Music & atmosphere Food & drinks presentation Venue build-up (before opening) Opening weekend hype Lifestyle / culture-led content IDEAL PERSON Experience working with: Restaurants / bars / lounges / nightlife brands Strong understanding of: UK urban / Afro-Caribbean culture What works on TikTok & Instagram Creative thinker (not just scheduler) Able to work with a startup budget Local to London preferred (for content capture) WHAT WE’RE LOOKING FOR Portfolio of relevant work (VERY IMPORTANT) Examples of: Reels / TikToks/Instagram/Facebook/Twitter Hospitality or nightlife content Would ideally belooking for someone who can travel to the site and capture some clips we can post. ENGAGEMENT Flexible / freelance basis Ongoing work if good fit Initial focus:

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AI-Assisted LinkedIn Growth & Lead Generation Manager

I am looking for a sharp, proactive operator to help us grow our LinkedIn presence and turn that growth into real business. This is not a typical social media role. Your focus is simple. Generate conversations and book discovery calls. We run an AI solutions consultancy working with businesses. You will be responsible for managing our LinkedIn activity using AI tools and turning engagement into inbound opportunities. You are not here to sit and manually write content all day. Your job is to: -Use AI tools to generate content at scale -Improve and refine that system over time -Manage the engagement and conversations that come from that content -Turn those conversations into booked calls Think of this as managing a LinkedIn lead generation system powered by AI, not creating posts from scratch What you’ll be doing -Using AI tools to generate 2 to 3 LinkedIn posts per day -Reviewing and refining AI-generated content -Improving prompts and content quality over time -Managing comments and engagement -Sending daily targeted outreach messages -Starting conversations with potential clients -Booking discovery calls directly into our calendar How we work AI does the heavy lifting. You guide it, improve it, and turn output into results. You will use AI to: -Generate posts -Draft comment replies -Draft messages You will review and control what gets sent. What we’re looking for -Someone confident using AI tools -Strong written communication -Someone who can think and improve systems, not just follow instructions -Interest in business, sales, or lead generation -Organised and consistent Experience with LinkedIn, outreach, or lead generation is a bonus

opportunity

RICS Surveyor to assess project management fee

Perform a cost assessment (retrospectively) of the project manager fee on the build project and assess its reasonableness. Must be a UK RICS member.

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Meta & Google Ads Management

Google & Meta Ads Freelance Role Fee Structure: This role will be compensated on a monthly retainer basis. The retainer can be discussed and agreed upon depending on the scope of work. - Meetings with clients once a month - Reports and performance updates - Added to Slack for quick requests - Responsible for results - Work closely with us to create the best ads for our clients Role Overview Working under the name Bam Bam Social as a freelancer. We are looking for a results-driven Google Ads & Meta Ads Manager to execute and optimise paid advertising campaigns across Google and Meta platforms. The ideal candidate will have a strong analytical mindset, a creative approach to campaign strategy and a proven track record of driving growth through paid media. Key Responsibilities - Manage paid campaigns across Google Ads (Search, Display, YouTube, Shopping) and - Meta (Facebook & Instagram) - Conduct keyword research, audience targeting, and competitor analysis - Work closely with BBS on compelling ad copy and brief creative assets for high-performing campaigns - Monitor and optimise campaigns to improve ROAS, CTR, and conversion rates - Manage budgets and allocate spend effectively across channels - Track performance using tools such as Google Analytics, Meta Ads Manager, and other reporting platforms. - Generate regular performance reports with actionable insights - Stay up to date with platform updates, trends and best practices Requirements - Proven experience managing Google Ads and Meta Ads campaigns - Strong understanding of PPC, paid social and conversion tracking - Experience with Google Analytics (GA4) and reporting tools - Analytical mindset with the ability to interpret data and optimise performance - Ability to manage multiple campaigns and budgets simultaneously Preferred Qualifications - Google Ads certification - Experience with e-commerce or lead generation campaigns - Familiarity with conversion tracking, pixels and tagging (Google Tag Manager) - Experience scaling campaigns with high budgets Key Skills - Data analysis & reporting - Campaign optimisation - Audience targeting - Budget management - Creative testing

Need google ads expert, with knowledge of tag manager

Seeking a seasoned Google Ads specialist proficient in Google Tag Manager, conversion tracking, and analytics implementation. Responsibilities include auditing existing campaigns, configuring tags and triggers, ensuring accurate conversion and event tracking, optimizing campaign structure and bidding, and delivering actionable insights to improve ROI. Must demonstrate strong technical expertise, meticulous attention to data integrity, and experience troubleshooting tracking discrepancies across web and mobile platforms. Clear deliverables and performance-focused improvements expected.

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Custom Sales Progression Case Management Platform

We require a full-stack web application to manage sales progression cases from instruction through to completion. The platform must serve three distinct user types: • TSPC Staff — internal case handlers managing active transactions • Client Agents — estate agency clients with a white-labelled version of the portal • End Clients — buyers and sellers who can track their own transaction progress The white-label requirement is central to this project. Client estate agencies must be able to deploy the platform under their own branding (logo, colours, domain) — this is a key commercial differentiator for TSPC's service offering. See file below for full brief

Growth Manager wanted

Hi guys, I have a new business venture (local directory - UK nationawide) and I'm kinda stuck at the point where I can't find the time to develop and promote it enough. I need a hands-on person that can take the lead, build up a plan and bring on some results. Please get in touch for more details and what compensation you are looking for.

Sales manager/closer for wellness retreats in southern greece

Remote Sales Closer for Wellness Retreats (Tai Chi, Qi Gong & Healing) (Performance-Based – Part-Time / Remote) We are organizing a series of small-group wellness retreats (7–14 participants) in southern Greece (Laconia region), combining: Tai Chi & Qi Gong (morning practice) Nature immersion & relaxation Energy-based healing sessions (including Moxa therapy) Locations: Tsinzina (Mount Parnon – mountain retreat) Monemvasia Mani Plytra (seaside) What We Need We are looking for a closer, not a marketer.

Short-term Appointment Setter

I'm looking for an experienced Short-term Appointment Setter to coordinate and manage meeting schedules for the sales team. What you'll do: • Contact and qualify prospects to determine if they match the ideal customer profile • Book and confirm qualified appointments into sales representatives' calendars • Follow up on missed meetings and re-engage prospects until they are ready to meet • Maintain accurate records of interactions, notes, and appointment details • Handle objections professionally to secure confirmed appointments • Send reminders to ensure prospects attend scheduled meetings • Track and report on key performance metrics to management If you're organised, detail-oriented, and experienced in appointment setting, send me a proposal!

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Facebook and TikTok paid adverts management

Looking to have our business promoted on facebook and Tik Tok via paid ads. Will be a UK only nationwide campaign to start with, promoting both our educational APP download PLUS our franchise business opportunity

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Build a Custom Management “Work Hub” for Construction Business

To ensure you are not a bot and have actually read this brief, please include the following in your proposal. If these are missing, your proposal will be declined immediately without review. The "Keyword": Start the first line of your proposal with the words "DAMPROOFING HUB UK". Location Confirmation: Confirm that you are physically based in the UK and available for UK-time-zone communication. The "AI-Free" Guarantee: We are looking for a developer who writes clean, custom code or utilizes professional-grade low-code platforms (like Caspio, Knack, or Bubble) to save us time and money—not someone using AI to generate buggy code they don't understand. Briefly state your tech stack of choice for this. Proof of Work: Provide a link or screenshots of a Job Management or Field Service system you have built previously. Generic portfolio links will be ignored. The Xero Question: Briefly explain one challenge you’ve previously overcome when integrating a custom system with Xero. Note to Chancers: We are looking for a long-term technical partner, not a one-off freelancer. We have a strict vetting process. If you do not have the specific experience requested, please save your credits. I have attached a list of the works required - our website address is www.lancasterdampproofing.co.uk We also would need ongoing support - how would you be able to help with this?

I need an administration assistant

I am looking for an organized administrative assistant to manage daily office operations. You have to schedule appointments and coordinate correspondence. Also, you have to maintain records and support project logistics. You must need to have and excellent communication skill. Furthermore, I need strong time-management from you. Proficiency with office software will be a plus point. You have to show perfect attention to detail. I want someone with the ability to prioritize tasks in a dynamic environment. Your responsibilities include calendar management, data entry, and document preparation. Finally, you have to ensure efficient workflow and timely execution of assignments.

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AI database management

Seeking an experienced developer to build a bespoke AI-driven lead generation platform inspired by valuationleads.com. The system must aggregate and cleanse diverse data sources, deploy machine learning models to score and prioritize prospects, integrate with CRM systems, and present an intuitive dashboard for campaign management and analytics. Emphasis on robust data security, scalability, and automated outreach workflows. Deliverables include comprehensive documentation, testing, and deployment.

Experienced LinkedIn Management for over 30K connections

We are seeking an experienced and results-driven LinkedIn specialist to manage and grow a well-established LinkedIn account with over 30,000 existing connections. The primary objective of this role is to significantly increase follower growth through high-quality, daily comments, engagiement and strategically designed content. Key Responsibilities: Develop and execute a LinkedIn growth strategy focused on increasing followers (not lead generation or sales outreach) Create, design, and publish compelling content tailored to the target audience (2 posts weekly) Manage the content calendar, ensuring consistent and strategic posting Design visually engaging posts using Canva Pro (carousels, static posts etc.) Write high-quality, engaging, and polished copy in fluent UK English Monitor performance metrics and optimise content for growth and engagement Stay up to date with LinkedIn trends, algorithm changes, and best practices Daily engagement and growth of followers Requirements: Proven experience managing and growing LinkedIn accounts, ideally with large audiences (30K+ connections or similar scale) Demonstrable track record of exceptional follower growth (please provide case studies or examples) Fluent in UK English with excellent writing and storytelling skills Strong design skills with hands-on experience using Canva Pro Deep understanding of LinkedIn’s platform, audience behaviour, and growth strategies Ability to work independently and deliver consistent results Preferred Qualifications: Experience managing personal brand accounts or thought leadership profiles Familiarity with analytics tools and performance tracking Creative mindset with the ability to generate fresh content ideas regularly Deliverables: Daily, Weekly and monthly reports High-quality written and designed LinkedIn posts Growth reports with insights and recommendations How to Apply: Please include: Examples of LinkedIn accounts you have managed Evidence of follower growth and performance results Samples of content (writing + design) A brief outline of your approach to growing a LinkedIn account Note: This role is strictly focused on organic follower growth through content and brand positioning. Outreach, automation, or lead generation tactics are not required.