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Support Operations Analyst Needed for Remote Role
I am seeking a proficient Support Operations Analyst to enhance and optimize my customer support operations in a remote capacity. The ideal candidate will possess a robust analytical mindset, exceptional communication abilities, and a fervent dedication to refining processes that elevate customer satisfaction and operational efficacy. Key responsibilities include monitoring and optimizing support workflows, developing performance reports and dashboards, identifying improvement areas, collaborating with cross-functional teams, conducting data analysis for support issues, and creating comprehensive documentation for support processes. Candidates should demonstrate proven experience in customer support analytics or related fields, strong proficiency with data analysis tools, and excellent problem-solving skills. Familiarity with SaaS platforms and customer support systems is advantageous. This position offers flexibility, with options for part-time or full-time engagement and the potential for long-term collaboration.
2 months ago26 proposalsRemoteopportunity
Luxury Mattress Image Editing / Compositing for Premium Beds
Hello, I run a UK luxury bedding brand called Bello Luxury Living and I’m currently refreshing the visual presentation of our mattress collection across the website. I’m looking for a skilled image editor / compositing designer who can create premium product images for our mattress catalogue. The goal is to present each mattress in a consistent luxury bedroom environment while keeping the mattress as the main focus of the image. This is NOT simply placing the mattress onto a random stock background. I am looking for someone who understands luxury product presentation and can create a clean, high-end aesthetic similar to premium bedding brands. VISUAL DIRECTION The desired look is a minimal luxury bedroom setting similar to high-end hotel interiors: • Elegant neutral bedroom environment • Soft natural or studio lighting • Upholstered bed base or minimal bed frame • Luxury wall panels or simple modern background • Mattress clearly visible and centred as the main subject The room should support the product without distracting from it. Every mattress should be presented using the SAME camera angle, room style, lighting and bed frame so the entire collection looks uniform and premium. TEST PROJECT To begin, I would like to run a small test project to find the right creative partner. The test will consist of editing 3 mattress images using the same camera angle but placing them into the same luxury bedroom environment so I can see how the visual direction works. The goal of the test is to confirm the visual style before applying it across the full mattress collection. Once we confirm the direction, there will be a larger project to edit the rest of the mattress range. WHAT I WILL PROVIDE • High resolution mattress images • Visual references of the style I’m aiming for • Clear feedback during the process WHAT I AM LOOKING FOR • Strong Photoshop compositing skills • Experience with product or furniture imagery • Attention to lighting, shadows and realism • Ability to create clean, luxury visuals suitable for ecommerce If the test goes well, I’m looking to build a longer-term working relationship as there will be many more images to complete. Please include examples of similar product or interior compositing work in your proposal. Thank you and I look forward to working together.
a month ago32 proposalsRemoteopportunity
Social Media Content Creator – Travel Platform (Early Stage)
We are an early stage travel platform connecting travellers with independent and self-employed travel agents. Many of the best travel experiences and deals are created by travel agents, but most travellers never discover them because they are hidden behind booking websites and comparison platforms. Our mission is to change that by helping travellers discover great trips through knowledgeable travel agents, while helping those agents focus on creating amazing travel experiences rather than spending all their time searching for new clients. Right now our social media presence is almost non-existent. We want to change that by becoming part of the travel conversation online and creating content that inspires travellers and highlights the expertise of travel agents. We are looking for a social media content creator who can help us build this presence through engaging visual and video content. Opportunity This is an opportunity to help build the social presence of an early-stage travel platform from the ground up. You will work closely with the founder to develop and create social media content that helps travellers discover travel inspiration, tips, destinations and insights from travel agents. The focus will be on creating engaging content across: - Facebook - Instagram - LinkedIn - TikTok Content will include a mix of: - short-form video - longer video content - reels - carousels - visual posts (inc. graphics) - storytelling/story-style content The goal is to create content that feels natural, informative and engaging rather than overly promotional. What You'll Be Doing You will be responsible for helping create and publish social media content that supports the growth of our travel brand. This includes: • Creating short-form video content for platforms such as TikTok and Instagram Reels • Producing visual content including carousels, graphics and simple animations • Creating longer-form video content where appropriate • Helping turn travel insights, ideas and stories into engaging content • Posting and managing content across Facebook, Instagram, LinkedIn and TikTok • Experimenting with different formats and ideas to see what resonates with travellers • Supporting the growth of an engaged audience interested in travel This role is ideal for someone who enjoys travel, storytelling and creative content creation. If you are passionate about travel and enjoy creating engaging social media content, we would love to hear from you. When applying, please include: - Links to social media accounts or content you have created - Examples of visual or video content you have produced - One travel content idea you would create for us - One travel social media account you think is doing a great job pls ignore the budget and state your monthly fixed price. This will be our monthly rate. Also state what we can expect in terms of content strategy, creation and delivery. We will also be expecting improved social followers and content engagement
22 days ago37 proposalsRemote