Customer Support Projects

Top Talent Recruiter for Property Management Teams

Seeking a top-tier recruiter to source exceptional talent for property management teams. Must be proactive, experienced in recruiting sales and customer support professionals, and adept at full-cycle hiring: crafting compelling job descriptions, sourcing passive candidates, conducting screening interviews, and managing offer negotiations. Strong communication, industry knowledge, and proven success filling roles quickly with high-caliber hires are essential for this engagement.

Virtual Assistant Required – Events & Entertainment

I’m looking for a proactive and professional Virtual Assistant to support my events and entertainment businesses, with the opportunity for ongoing work. Essential Requirements * Excellent spoken and written English (essential). * Confident speaking to clients and suppliers over the phone. * Experience or a good understanding of the events, hospitality or entertainment industry. * Friendly, organised, reliable and able to work independently. Key Responsibilities * Calling clients to discuss event enquiries and gather information. * Following up leads and supplier quotations. * Handling customer enquiries professionally. * Managing emails and diary. * Preparing proposals from templates. * General event administration and research. To Apply Please tell me: * Your relevant experience. * Your weekly availability. * Why you’d be a good fit for this role. Thank you.

Part-time sales/outreach support for a UK period-care brand

CalmKit is a UK brand selling premium first-period kits for girls aged 8–13 (calmkit.shop). I need ongoing part-time support (5–8 hrs/week) focused on retailer and pharmacy outreach: • Emailing and calling independent pharmacies and gift shops with a sale-or-return stocking offer • Following up on leads and managing responses • Keeping a simple tracker of who’s been contacted, replied, or agreed to stock • Occasional light admin: scheduling social posts, basic email list management I’ll provide the pitch materials, retailer list, and messaging — you’ll be doing the outreach, follow-up, and light relationship-building. Sales or outreach experience preferred, ideally in retail, wholesale, FMCG, or similar. Comfortable on the phone and with cold email. Budget: £150/month base + small commission per retailer that agrees to stock (open to discussing structure with the right person).

Part-Time Freelance US Telemarketer

We have an exciting opportunity for an experienced freelance telemarketer to join our growing B2B business development agency. This is a flexible, ongoing freelance role, working 20 hours per month. We are a UK-based business development agency working with clients across a variety of industries worldwide. We support our clients' marketing and sales teams by improving the quality of their lead generation through lead qualification, outbound prospecting and business development activities. Our clients operate in diverse sectors, making this a varied and interesting role that requires the ability to quickly understand different businesses and represent them professionally. We are a fully remote team and pride ourselves on delivering exceptional service and results for our clients. We're looking for someone who shares our commitment to professionalism, customer experience and high-quality conversations. The Role Using VoIP software, CRM systems and email, you will: * Qualify inbound and outbound leads on behalf of our clients. * Conduct professional telephone conversations with prospective customers across the United States. * Identify genuine sales opportunities and gather key qualifying information. * Build positive relationships with prospects while representing our clients as an extension of their business. * Record all activity accurately within CRM systems. * Report on activity and outcomes. * Contribute ideas and feedback to improve campaign performance and prospecting processes. * Attend Microsoft Teams meetings with clients when required. Essential Skills & Experience **Must be based in the US.** * Previous customer service experience is essential. * Sales or telemarketing experience is preferred. * Confident and professional telephone manner. * Excellent verbal and written communication skills. * Strong relationship-building and listening skills. * Professional, friendly and client-focused approach. * Good organisational and administrative skills. * Comfortable learning new systems and technology. * Able to work independently and manage a flexible workload from home. What We Offer * Ongoing freelance engagement. * Flexible working hours. * Fully remote working from home. * 20 hours per month with the potential for additional hours as client projects grow. * Opportunity to work across a variety of industries and client campaigns. * A supportive, collaborative team that values quality, professionalism and results. If you're a confident communicator with excellent customer service skills and enjoy speaking with people, we'd love to hear from you. Sales experience is advantageous, but we're equally interested in candidates who have a professional telephone manner, a positive attitude and a commitment to delivering an outstanding customer experience.

Calendar Coordination Support for Pending Meetings

Several conversations are already underway, but keeping track of replies and scheduling has become difficult alongside other priorities. I'm looking for short-term help making sure appointments don't slip through the cracks. Most contacts have already been identified, so the focus is on coordinating times and keeping records updated. Nothing sales-related is required. The goal is simply to keep the calendar organized and ensure scheduled conversations are properly confirmed. By the end of the project, pending appointments should be either confirmed, rescheduled, or marked accordingly.

Webpage landing page with funnels

I need either a landing page or basic website with funnels to attract visitor to buy training opportunities I offer two packages and these will be to businesses not consumers. This is an example of a website a live abstract I have a logo but it is workshops that support young women, -https://www.workshop.co.uk.

Office Space Planning Support - Desk Layout & Seating Options

We are looking for someone to help us with office space planning for a small office team of around 8 people. This is not a request for a full interior design project or a 3D walkthrough. What we need is a practical, intelligent desk layout plan that helps us make better use of the space and work out where people should sit. We have the key dimensions of the office, desk sizes, number of screens, printers, floor boxes, plug sockets, air conditioning units, and other fixed points. We can provide a floor plan or rough sketch with measurements, along with photos of the space if helpful. The main requirement is to help us play around with different layout options for desks and seating positions. We would also like to provide some context on each person in the office, including: Their role and who they work closely with Where they currently sit What works and does not work about their current position Any preferences or restrictions around where they should sit Which team members should ideally be close together Any areas we want to keep clear or use more effectively The aim is to end up with a few sensible layout options that show where desks could go and where each person could sit. We are looking for someone who can think practically about workflow, communication, comfort, noise, screens, sockets, printers, and general day-to-day office use. The final output could be a simple 2D plan, annotated layout, or clear desk/seating diagram. It does not need to be overly polished, but it does need to be accurate, easy to understand, and useful for making a decision. Ideally, we would like someone with experience in office space planning, workplace layouts, facilities planning, or practical interior layout design. Please include examples of similar work if you have any.

Systems & Compliance Administrator (Freelance Virtual Assistant)

Systems & Compliance Administrator (Freelance Virtual Assistant) Location: UK Based (Essential)
 Hours: Approximately 2–3 hours per day (35–40 hours per month)
 Contract: Freelance / Independent Contractor About the Role This role supports the Operations Manager by maintaining operational systems, trackers and administrative processes to ensure Integrated Treatment Services (ITS) runs efficiently and compliantly. ITS is a UK Speech and Language Therapy service working with schools, therapists and families nationwide. We are seeking a highly organised administrator to support day-to-day operations. The role focuses on maintaining systems, monitoring processes and coordinating administrative tasks rather than making operational or clinical decisions. Applicants must be UK based. Hours of Work • Approximately 2–3 hours per day (35–40 hours per month)
• Availability required for approx. 1 hour morning and 1 hour afternoon
• Primarily term time only, with potential holiday / project work as needs present Key Responsibilities Systems & Compliance • Maintain operational trackers (caseloads, supervision, compliance)
• Monitor therapist compliance (HCPC, DBS, insurance)
• Flag overdue supervision, documentation or compliance issues Case Notes & Records • Monitor case note uploads and flag missing records
• Maintain and archive caseload folders
• Support case note audit preparation Training & Framework Support • Maintain training attendance records
• Support training administration and certificate tracking
• Assist with ITS Connect and Write Framework tracking Administration & Documentation • Format documents and maintain templates
• Prepare operational documentation and contracts
• Manage electronic filing systems Website & Systems • Update WordPress website and online resources
• Complete weekly systems checks
• Identify and report system issues Data & CRM • Maintain CRM databases
• Organise data for marketing and reporting
• Support internal documentation and templates Recruitment & Finance Support • Maintain recruitment trackers and onboarding admin
• Support invoicing processes and accounts requests General Support • Provide administrative support to the Operations Manager
• Undertake additional duties to support business operations Experience (Desirable) • Google Workspace (Docs, Sheets, Drive)
• Microsoft Word & PowerPoint
• WordPress
• CRM systems
• Zoom / Microsoft Teams
• Spreadsheet and database management, Eventbrite We Are Looking for Someone Who • Is highly organised and detail-focused
• Enjoys working with systems and processes
• Is confident using spreadsheets and databases
• Can manage multiple tasks independently
• Is reliable, consistent and adaptable
• Has strong written communication skills Clinical Knowledge Clinical knowledge is not required.
This is an administrative role with no clinical decision-making. Applicants Must • Work as a freelancer / independent contractor
• Hold (or obtain) appropriate insurance
• Sign a confidentiality agreement and comply with GDPR. Provide minimum 4 months notice period Safeguarding & Data Protection ITS works with children and young people. The successful applicant must: • Hold or obtain a DBS check
• Follow strict GDPR and confidentiality procedures
• Handle sensitive information securely at all times This role involves administrative oversight only and no clinical responsibilities

I need to make my project demo file in filemaker

I need to make my project in FileMaker as demo file . I need to stop after one day of use. But I need a good security so the customer cannot use it again even if they change the time or date. I use it in FileMaker server 19 but the customer I think is better to use it on FileMaker Pro 19. I need the script for this project when it starts to run auto this script and after one day it will be lock.

Virtual Assistant – Property Management (Full-Time, Remote)

We're a property management company looking for a full-time Virtual Assistant (9–5, remote) to support our day-to-day operations, including tenant communication, listings, and admin tasks. Property experience is a plus but not essential, full training provided. Apply with a bit about yourself and we'll send over the full job details.

opportunity

Complete SaaS ERP Solution for Tax/Accounting Firm

Develop a comprehensive micro‑ERP (web + mobile) for a tax and accounting consultancy with modular, API‑driven architecture compliant with Spanish and EU fiscal, customs, and data‑protection rules. Core modules: secure client document portal, invoicing/billing with IVA/VAT handling, payment gateway integration, client self‑registration with digital contract/SEPA signature, and an accounting module supporting SII and exports (XML/CSV/SAF‑T). Full AEAT support for all relevant models (VAT, IRPF, corporate, withholdings, censal), non‑resident taxation (Modelo 210/211/213/714), INTRASTAT declarations with CN8 classification and customs submission, multilingual UI (Spanish, Polish), OAuth2/JWT security, AES‑256/TLS, PSD2 compliance, logging and HA hosting. Provide portfolio, proposed stack, and experience with banking, AEAT, and INTRASTAT integrations; specify required inputs for final budgeting and a development timeline.

Administrative Assistant for a SME

We are looking for a competent and dependable Virtual Assistant to provide general administrative support across a range of day-to-day tasks. This is a flexible, remote role suited for someone who is highly organized, takes initiative, and can manage multiple responsibilities efficiently without constant supervision.

Microsoft Power Apps Developer Required – Sales Application

We are looking for an experienced Microsoft Power Platform developer to complete and enhance an existing Microsoft Power Apps Canvas application. The application began life as an ROI calculator but has since evolved into a comprehensive sales application used by our field sales team during customer visits. The application is approximately 60% - 65% complete and we are looking for an experienced developer who can work with the existing solution rather than rebuild it. What the application currently does Customer and site information capture Machine selection Labour and cost modelling ROI calculations Financial comparisons Interactive sales workflow Responsive tablet interface for customer presentations What we need help with Complete the remaining Power Apps development Improve the UI/UX where appropriate Integrate with Monday.com CRM Retrieve customer information from Monday.com Apply customer-specific pricing held within Monday.com Create and update opportunities/quotes in Monday.com Build robust Power Automate flows where required Optimise the application's performance and prepare it for production use API Integration An important part of the project will involve integrating with third-party manufacturer APIs. These APIs provide telemetry and trial data from autonomous cleaning machines, including information such as: Cleaning area covered Cleaning time Machine utilisation Battery usage Water consumption Charging history Error and fault information Historical mission data This information will be presented within the application so that prospective customers can review real-world performance data from trial machines as part of the sales process. Experience integrating REST APIs into Power Apps (either directly or via Power Automate/Azure Functions where appropriate) is highly desirable. Required Skills Microsoft Power Apps (Canvas Apps) Power Automate REST API integration JSON Monday.com API (GraphQL preferred) SharePoint and/or Dataverse Microsoft 365 Responsive Power Apps development Desirable Skills Azure Functions or Azure Logic Apps Power BI AI Builder or Microsoft Copilot Studio Experience working with IoT or telemetry data CRM integration experience Please include examples of previous Power Apps projects you have completed, particularly those involving CRM integrations and third-party APIs. Applications without relevant examples may not be considered.

Junior Product Manager

Summary Key responsibilities Provide day-to-day support to government clients and triage their queries Assist with platform implementations for new clients Run product demonstrations and training sessions (initially with senior support, then independently) Maintain user-facing documentation, guides and training materials Gather user feedback and pass insights to the Senior Product Manager Support coordination between clients and internal delivery teams Help track delivery progress and flag risks or blockers Essential experience & skills Strong written and verbal communication skills Confident, professional manner when dealing with clients Well organised, with an ability to manage your own time and tasks Attention to detail and a methodical approach to documentation Willingness to learn quickly and take ownership of your work Eligibility to live and work in the UK Willingness and ability to obtain clearance (BPSS, SC or higher) Desirable experience Some experience in product, project, delivery or customer success (including internships, placements or graduate schemes) Exposure to SaaS, ICT or public-sector environments Awareness of Agile or Scrum delivery frameworks Experience presenting or training non-technical audiences What we offer An accessible entry point into product management with mentoring from a Senior PM Fully remote working from anywhere in the UK Hourly rate via PAYE £18/hour Initial 6-month contract with a clear path to extension Hands-on experience supporting services used across UK government Confirm your Eligibility to live and work in the UK Confirm your Willingness and ability to obtain clearance (BPSS, SC or higher)

Shopify Expert Needed to Improve Store Design

I'm looking for an experienced Shopify freelancer to help improve my online store. While the store is live, I feel there are several areas that could be optimised to create a better customer experience and increase conversions. The work may include: Refreshing the homepage layout Improving product pages Making the store fully mobile responsive Speed optimisation Updating navigation and collection pages Installing and configuring useful Shopify apps where needed Improving the checkout experience where possible I'm looking for someone with a strong eye for design and a good understanding of what makes Shopify stores convert visitors into customers. Please include: Examples of Shopify stores you've worked on A brief explanation of how you would approach this project Your estimated timeline This could become an ongoing relationship for future Shopify updates and marketing projects if the work is completed successfully.

Unarchiving customers in XERO

I need a developer to unarchive several hundred contacts in Xero via an automated solution rather than manual edits. The task requires a script or app integration that connects to Xero API, identifies archived customer records, and reinstates them efficiently and reliably.

Management of website

About Verve Sport We design and manufacture custom sportswear, team kits, and performance clothing. Our website is a key part of how clubs and customers discover us, view our work, and place orders. so keeping it sharp, updated, and visually strong is essential. Role Overview We need someone who can manage our website on an ongoing basis, ensuring it always reflects our latest products, promotions, and brand direction. You’ll work closely with us, bringing new ideas and improvements to help elevate the customer experience. Key Responsibilities - SEO - Upload and optimise new images and videos showcasing our work - Improve site responsiveness across desktop, tablet, and mobile - Set up promotions, banners, and seasonal campaigns - Integrate an AI chatbot to assist customers with common questions - Suggest new ideas and improvements to enhance layout, navigation, and conversions - Support landing page development for campaigns, product launches, and club partnerships - General site maintenance to ensure smooth performance **What We’re Looking For** - Experience managing e‑commerce or brand websites - Strong understanding of responsive design and UX - WIX experience essential - Ability to work independently and bring creative solutions - Familiarity with AI chatbot integrations (preferred) - Someone reliable, communicative, and able to work with us long‑term - A proactive mindset — we want someone who will come to us with ideas, not just wait for tasks Project Type - Ongoing monthly work - Long‑term partnership preferred

I need a 3 stage facebook ads campaign set up

Facebook Ads Campaign Set Up. Cold audience - I’ve imported the customer database to exclude them. I need to set up the campaign in 3 stages Awareness Consideration Conversion As a 3 step campaign I can share the campaign brief

VAT Management / Review / Submission

We are looking for a new team member to join our busy business supporting the VAT function for our clients. This role will involve overseeing the management of the work flow, reviewing bookkeeping and dealing with any issues before submission of VAT to HMRC. We currently submit 76 VAT returns each quarter. Experienced candidates only.