Customer Support Projects
Looking for freelance Customer Support jobs and project work? PeoplePerHour has you covered.
Social Media / Customer Success / Partner in crime
Are you really good with clients and social media channels but maybe hate the process of finding and winning new clients? I m kinda the other way, I love the thrill of the chase but then need someone to keep the client happy, speak intelligently to them and help with content and QA Looking for an amazing customer success manager - 20 hours per week = 80 hours per month It's got to the stage where I need to free myself from running the day to day stuff inside the business and work on the business. It's a social media and content business and we have a small team who can already work on content and postings what Im looking for is -UK/NA accent - be client facing with lots of zooms - someone to account manage the existing accounts and make sure clients are happy - monitor accounts and tweak as needed (training given) - help the project manager firefight if there are issues - interview clients over Zoom to create video content - able to understand Linkedin campaigns and create reports (training given) -someone who doesn't mind getting stuck into other tasks when we are busy -someone to bounce ideas off of as the company continues to grow - check content is up to high standard - get involved in content production (mainly written) I need someone who is passionate about serving our clients I basically want to work on sales and developing the business and leave the rest to you and the small team Must have experience working in a social media or digital marketing agency
19 days ago43 proposalsRemoteFreelance Admin Support: Client Communication & Meeting Booking
Hello freelancers, I am seeking a reliable and efficient admin support to assist with managing client communication and booking online meetings. The primary duties include responding to client messages and calls promptly, as well as scheduling and organizing online meetings as needed. Requirements: - Excellent communication skills. - Ability to handle client inquiries professionally and efficiently. - Proficiency in scheduling and managing online meetings. - Reliable internet connection and availability during agreed-upon hours. Project Details: - Duties: Client message and call response, online meeting booking. - Payment: $20 per hour. - Status: Freelance hiring opportunity. Thank you for your interest. I look forward to receiving your proposals.
8 days ago24 proposalsRemoteShopify Page Adjustmant
Im looking to duplicate a product shopify page and add a new tab to one section as a review tab Customer review tab I need this tab to be able to duplicated again for a different product type and i can add the customer review from there. I have attached to code of the product page below and also a screen shot of the review tab for yuor reference
6 days ago12 proposalsRemoteCPD accreditation
I need support getting my new course accredited by CPD. I already have feedback but there is a bit of work to do.
a day ago8 proposalsRemoteVirtual Assistant / PA Ongoing
We are looking for a virtual assistant/PA (MUST BE UK BASED) that can work remotely and assist with a range of administrative/telephony support services for one of our VIP clients as and when required. Our typical requirements would be as follows: • Provide customer service as first point of contact • Answer emails and take phone calls • Make travel arrangements. • Schedule and cancel appointments. • Conduct online research • Prepare presentations according to instructions given .• Manage a contact list • Organise and manage a calendar and set reminders The ideal candidate would have a great command of the English language and have a pleasant telephone manner as well as being extremely organised and professional. An NDA agreement would need to be signed for data protection purposes. Calls can be diverted to the individual directly along with a work email address.
4 days ago85 proposalsRemoteLooking for Meta drop down menu A to B testing
Design for my kitchen and bathroom company set up in Meta A to B testing Looking to give the customer the options of choosing serval option When do they require the work Would they like a call back etc
3 days ago13 proposalsRemoteopportunity
Redirect users to new site after authentication
I need some help with Azure AD B2C customer policies to redirect clients after authentication to another site The SP is Splunk and the Idp is Azure AD B2C Someone to help us using Relaystate or redirect_uri
a day ago5 proposalsRemoteSeeking Freelance Customer Service Representative
Are you a skilled communicator with a passion for delivering exceptional customer service? i am looking for a freelance customer service representative to join my me and play a pivotal role in ensuring customer satisfaction and loyalty. **Key Responsibilities:** - Responding to client messages and calls promptly and professionally. - Booking and managing online meetings with clients. - Addressing customer inquiries, concerns, and feedback effectively and empathetically. - Collaborating with internal teams to resolve customer issues and improve service delivery. - Maintaining accurate records of customer interactions and transactions. **Requirements:** - Proven experience in customer service or a related field. - Strong communication skills, both verbal and written. - Excellent problem-solving abilities and attention to detail. - Ability to work independently and prioritize tasks effectively. - Proficiency in using customer service software and tools. This is a freelance position. Payment will be provided at a rate of $20 per hour.
a month ago49 proposalsRemoteVirtual Assistant for Shopify Dropshipping & Marketing
I am seeking a talented virtual assistant with a strong grasp of Shopify, particularly in the area of dropshipping, product listing, and marketing. I intend to have over 500 products on my store, and I need comprehensive support in social media and email marketing. Your responsibilities will include: - Setting up a dropshipping system and managing it efficiently - Listing and optimizing over 500 products on Shopify - Running and monitoring social media marketing campaigns - Implementing and analyzing email marketing strategies - Handling customer inquiries and support The ideal candidate will have: - Proficiency in Shopify, including dropshipping and product listing - Previous experience in social media and email marketing - Strong analytical and problem-solving skills - Excellent communication and customer service skills - Ability to work independently and meet deadlines Please, provide details of your experience with similar projects and the specific skills you possess that make you an ideal candidate for this role.
12 days ago20 proposalsRemoteFreelance Administrative Support Specialist
Currently seeking a competent freelance administrative support specialist to join my team. The primary responsibilities of this role include providing assistance with client communication, managing appointments, and supporting various administrative tasks to ensure smooth operations. Payment: The compensation for this role is $20 per hour, with payment made on an hourly basis for the duration of the project. Key Responsibilities: - Handling client messages and calls with professionalism and efficiency. - Coordinating and scheduling online meetings effectively. - Providing administrative support to maintain workflow efficiency. Requirements: - Exceptional organizational and communication skills. - Proficiency in appointment management and scheduling. - Previous experience in administrative support roles preferred. - Strong ability to prioritize tasks and manage time effectively. - Dedication to delivering outstanding support services.
24 days ago31 proposalsRemoteSkilled Writer and Personal Assistant to Support a Busy Doctor
Job Overview: We are seeking a highly organised and self-motivated personal assistant to support the daily academic activity of a busy doctor. This role demands excellent communication skills, proficiency in diary management, and the ability to handle emails and scheduling with high efficiency. The role would also include planning conferences and brainstorming presentations and meeting planning. Experience in medical writing and a basic understanding of accounting using Xero would be advantageous. This post might appeal to someone with a medical or academic background who is looking for a new challenge or change of scene, with scope for autonomy and flexibility to suit the candidate. Key Responsibilities: Conduct daily and weekly reviews to ensure all tasks are on track and deadlines are met. Manage email correspondence and ensure timely and professional responses. Handle diary management and meeting scheduling efficiently. Assist in drafting, proofreading, and editing manuscripts, grant applications, and web content. Implement accounting tasks with proficiency in working with Xero . File management, managing Dropbox file structure, processing new scanned documents. Requirements: Strong background in medical or academic fields preferred. Outstanding written English and interpersonal skills. Proven experience in an administrative role, ideally with responsibilities related to writing or accounting. Self-motivated and able to work independently, with a keen interest in taking initiatives and developing the role further. Available to work 2-3 hours per day (including a Teams meeting with the client) with potential to increase hours based on performance. Additional Benefits: Initial 90-day trial period, with a possibility of transitioning to a permanent position. Opportunity to work in a supportive environment that values enthusiasm and personal development. Flexibility to introduce and implement new initiatives. If you are passionate about making a significant impact and thrive in a dynamic environment, we would love to hear from you. This is an excellent opportunity for someone who seeks to combine their knowledge of the medical or academic sectors with their administrative skills to foster efficient operations.
12 days ago21 proposalsRemoteurgent
*Real-Time Virtual Assistance for Damyant*
https://damyant.com/product-solution.html Damyant is seeking immediate support during crucial client discussions or project meetings, and we are here to provide our Real-Time Virtual Assistance service. Our service seamlessly integrates with AnyDesk, allowing our proficient personal assistant to join the session and provide real-time support. Our assistant listens actively, transcribes vital points, and navigates through ChatGPT to ensure Damyant has access to the insights and support it needs. Damyant can focus solely on the discussion, confident that our assistant is adeptly handling transcription and support tasks. With our service, Damyant will always have the support it needs, right at its fingertips. Contact us today to discover more and schedule Damyant's virtual assistant.
8 days ago31 proposalsRemoteExpires in 22Finance Support Consultant
Finance Support Consultant - Specific Area: Investment Analysis - Ongoing support required - Ideal consultant should have expert level experience in finance We are looking for an experienced Finance Support Consultant with expertise in Investment Analysis to join our team. This is an ongoing support position, where the consultant will be responsible for providing expert level guidance and analysis in the area of investment. Requirements: - Expert level experience in finance, specifically investment analysis - Strong knowledge of financial markets and investment strategies - Ability to analyze and evaluate investment opportunities - Proven track record of successful investment analysis - Excellent communication and presentation skills - Ability to work independently and meet deadlines If you are a finance consultant with expert level experience in investment analysis and are looking for an ongoing support opportunity, we would love to hear from you. Please provide your portfolio or examples of previous work showcasing your expertise in investment analysis.
a month ago10 proposalsRemoteB2B Exhibiton and Media Sales Support
We’re a small publishing and events business working in the b2b and b2c space - we are looking to outsource our sales resource partially or fully - this would include new business lead generation and qualification and existing accounts management and growth. We are looking to work with some freelance sales outsourcing in the near future. We have been in business for more than 20 years, and are about to embark on a business growth opportunity with our education events brand. Our sales are either event sales (exhibition stands and sponsorships) or campaign/advertising sales for our magazines and websites. We are looking for some aggressive new business growth as part of our growth plan over the next 2 years - sourcing, pitching and converting new exhibitor leads, and in addition, as much of our business is repeat advertising once client business is won, we are looking for additional resource to manage existing account potentially too - this would require someone to act as part of our team to manage relationships and grow revenue within our existing client base. We are a small business (10 people) with a very small sales team of 2 usually, this poses challenges when trying to grow the team, and for recruiting, training and supporting sales people, hence looking at outsourcing as an option. If you could share some information about your service that you think would be relevant, how and if you think you could help. WE REQUIRE A UK BASED SALES RESOURCE ONLY! Applicants from outside the UK will not be considered under any circumstances, please do not apply. Intelligent Media Solutions Ltd edexec.co.uk dealersupport.co.uk
21 days ago14 proposalsRemoteZapier Integrations Expert
Hello All, We are looking for a Zapier expert to help us integrate our customer order data in our eCommerce platform (Wix) with our email sending platform (Mailchimp) and our postage platform (Royal Mail). We need our customer data to be transferred between these systems and relevantly tagged and sadly Wix do not have any native integrations available. If you have expertise in this area, please get in touch. Many thanks
10 days ago23 proposalsRemoteopportunity
Magento online shop
I need a developer to hand all new online store on Magento. We are a chocolate company and we want a developer to create our new website with all the layouts , categories , customizations etc and with yearly support.
a day ago43 proposalsRemoteFreelance Legal Administrative Support Specialist
Attention to all meticulous administrative professionals with a penchant for legal operations! i am on the lookout for a proficient freelance legal administrative support specialist to bolster my work efficiency and provide invaluable assistance in legal administrative functions. Your pivotal role will encompass a spectrum of tasks aimed at streamlining operations, ensuring meticulous client service, and advancing our organizational goals within the legal realm. Responsibilities - Prompt and professional handling of client correspondence, including messages and calls. - Coordination and management of online meetings, ensuring seamless scheduling and execution. - Implementation of administrative protocols to enhance workflow efficiency within legal operations. - Delivery of top-notch support services to our esteemed clientele, addressing their needs with precision and diligence. - Collaborative engagement with internal stakeholders to propel the achievement of organizational objectives in the legal domain. This is a freelance hiring and Compensation will be provided at a competitive rate of $22 per hour.
24 days ago17 proposalsRemoteI need PR support for innovative lead gen techniques
I need a UK based PR professional to promote innovative b2b conversation starters. UK based only respondents
21 days ago5 proposalsRemoteVirtual PA Assistance for small business owner
Hello, I'm looking for someone to provide regular ad hoc administration support, including: - some diary/email management (but I mainly look after this myself, may more be helping organise more complex diary meetings, etc) - general admin support such as research, data entry, filling in new supplier forms, etc. - other ad hoc things that may come up. I work in PR and looking for someone with high standards of attention to detail, who can help me get a bit more organised during a busy time. Could be a long-term arrangement for the right person.
4 days ago55 proposalsRemoteopportunityurgent
Legal support for divorce protecting company assets
I need a legal professional who specialises in family law, with particular experience in dealing with emotional abuse cases and narcissistic campaigns. To support the company founder. Key support needed: 1. Help to complete a N161 to challenge the judge's decision to Bar Conduct as an argument without following due process or allowing for time for the hearing/presenting of evidence/ witness statement and violating my rights in not doing so. 2. Assistance in completing non- molostation order 3. Assistance in completing Child arrangement order 4. Preparing the bundle for the final hearing. 5. Assistance in finding the appropriate and experienced barrister for the final hearing,
21 days ago9 proposalsRemoteExpires in 8