Part-Time Freelance US Telemarketer

We have an exciting opportunity for an experienced freelance telemarketer to join our growing B2B business development agency. This is a flexible, ongoing freelance role, working 20 hours per month.

We are a UK-based business development agency working with clients across a variety of industries worldwide. We support our clients' marketing and sales teams by improving the quality of their lead generation through lead qualification, outbound prospecting and business development activities.

Our clients operate in diverse sectors, making this a varied and interesting role that requires the ability to quickly understand different businesses and represent them professionally.

We are a fully remote team and pride ourselves on delivering exceptional service and results for our clients. We're looking for someone who shares our commitment to professionalism, customer experience and high-quality conversations.

The Role
Using VoIP software, CRM systems and email, you will:

* Qualify inbound and outbound leads on behalf of our clients.
* Conduct professional telephone conversations with prospective customers across the United States.
* Identify genuine sales opportunities and gather key qualifying information.
* Build positive relationships with prospects while representing our clients as an extension of their business.
* Record all activity accurately within CRM systems.
* Report on activity and outcomes.
* Contribute ideas and feedback to improve campaign performance and prospecting processes.
* Attend Microsoft Teams meetings with clients when required.

Essential Skills & Experience
**Must be based in the US.**
* Previous customer service experience is essential.
* Sales or telemarketing experience is preferred.
* Confident and professional telephone manner.
* Excellent verbal and written communication skills.
* Strong relationship-building and listening skills.
* Professional, friendly and client-focused approach.
* Good organisational and administrative skills.
* Comfortable learning new systems and technology.
* Able to work independently and manage a flexible workload from home.

What We Offer
* Ongoing freelance engagement.
* Flexible working hours.
* Fully remote working from home.
* 20 hours per month with the potential for additional hours as client projects grow.
* Opportunity to work across a variety of industries and client campaigns.
* A supportive, collaborative team that values quality, professionalism and results.

If you're a confident communicator with excellent customer service skills and enjoy speaking with people, we'd love to hear from you. Sales experience is advantageous, but we're equally interested in candidates who have a professional telephone manner, a positive attitude and a commitment to delivering an outstanding customer experience.