Customer Experience Projects

urgent

Integrate Hubspot With Jobber, Zapier, and Google Adwords

We're looking for an experienced marketing automation specialist to build an end-to-end lead tracking and reporting system for a service business. Our website runs on WordPress, our CRM will be HubSpot, and our field service management software is Jobber. We want to accurately track marketing ROI from Google Ads (and eventually other marketing channels) all the way through to booked jobs. Project Scope We need someone with proven experience implementing integrations between: HubSpot Jobber Zapier Google Ads WordPress The ideal candidate has completed similar projects for home service businesses and understands both CRM automation and marketing attribution. Responsibilities Configure HubSpot as the primary marketing CRM. Build automation workflows between HubSpot, Jobber, and Zapier. Capture website leads and automatically create customers/jobs in Jobber. Ensure lead source and campaign attribution are preserved throughout the workflow. Configure Google Ads conversion tracking and offline conversion reporting where appropriate. Set up accurate lifecycle stages and lead tracking in HubSpot. Create custom HubSpot dashboards showing: Leads by source Cost per lead Conversion rates Pipeline metrics Marketing ROI Verify that Google Ads conversions match actual qualified leads rather than simple form submissions. Test the complete workflow from ad click to Jobber customer creation. Required Experience Please apply only if you have hands-on experience with: HubSpot CRM HubSpot Workflows HubSpot Reporting & Dashboards Google Ads Conversion Tracking Google Ads Goals / Conversions Zapier Jobber API or Zapier integration WordPress forms (Gravity Forms, WPForms, Contact Form 7, etc.) UTM tracking and marketing attribution Nice to Have Experience with service businesses (pool companies, HVAC, plumbing, roofing, landscaping, etc.) HubSpot certifications Experience importing offline conversions back into Google Ads Knowledge of GA4 attribution and event tracking To Apply Please include: Examples of similar HubSpot + Jobber or HubSpot + field service automation projects. A brief explanation of how you would preserve marketing attribution from Google Ads through Jobber. Which HubSpot dashboards you would recommend for measuring marketing ROI. Your estimated timeline for completing this project. Your hourly rate. We're looking for someone who can become our go-to HubSpot automation specialist for future projects as well.

Data Entry Assistant Needed for Accurate Online Data Management

We are looking for a detail oriented freelance Data Entry Assistant to help organize and maintain business information. This is a straightforward freelance project with clearly defined tasks and deliverables. The work involves entering data into spreadsheets or online systems, verifying information for accuracy, organizing records, and keeping data up to date. You should be comfortable working with large amounts of information while maintaining a high level of accuracy and consistency. The ideal candidate has previous data entry experience, strong attention to detail, good organizational skills, and can meet deadlines. Experience with Microsoft Excel, Google Sheets, or similar tools is preferred. Project Deliverables: - Enter data accurately into spreadsheets or online databases. - Verify and correct information when necessary. - Organize and maintain structured records. - Complete assigned tasks within the agreed timeline. - Provide regular progress updates. This is an initial freelance project with the possibility of additional work for the right freelancer. Please include a brief summary of your relevant experience and the tools you have used for data entry in your proposal.

Freelancer Needed for Video & Image Editing Tasks

I'm looking for a skilled freelancer to help with ongoing video and image editing tasks. Responsibilities may include: - Editing and trimming short video clips - Color correction / basic video enhancement - Resizing, cropping, and retouching images - Formatting content for social media/web use Requirements: - Experience with tools like Adobe Premiere, Photoshop, or Canva (or similar) - Fast turnaround and attention to detail - Portfolio or samples of past work - Hedgehog Experience a Plus (Please apply screenshots for this)

AI assistant call handling

I’m looking for a developer to build an AI-powered call handling and dispatch system for emergency/facilities maintenance calls, similar to corecall.co.uk. I have an existing IP phone system this needs to integrate with. ( Hihi) What it needs to do: • Answer inbound calls via AI (voice agent), 24/7 • Have a natural conversation to capture caller name, location, fault description, and urgency • Automatically match and dispatch the right engineer based on skill, location, and availability • Send SMS/email notifications to both the engineer and the customer • Provide a live dashboard showing incidents, statuses, and engineer availability • Integrate with our existing systems Ideal experience: • Voice AI platforms (Vapi, Retell, Bland, or similar) • SIP/VoIP and PBX integration (3CX experience a strong plus) • Backend development (Node.js or similar) — APIs, webhooks, databases • Twilio or similar for SMS/email notifications • Comfortable building a clean operational dashboard Nice to have: • Prior experience building call-handling/dispatch systems for trades, FM, or field service businesses • Experience with Anthropic/OpenAI APIs for conversational logic To apply, please include: • Relevant past projects (especially anything involving voice AI or SIP/PBX integration) • Your estimated hourly rate and roughly how many hours you’d expect this to take • Any questions about scope I already have a working architecture plan and some backend code scaffolded, so this isn’t starting from zero happy to share on request. PLEASE DO NOT ADD ME ON LINKED IN OR EMAIL ME OR MAKE ANY CONTACT OUTSIDE OF THIS PLATFORM I WILL REPORT AND BLOCK

Luxury Brand Content Creator / Storyteller

We're looking for someone who can demonstrate an understanding of luxury brands, craftsmanship, and visual storytelling. Our audience is architects, interior designers, heritage property owners, and affluent private clients. This position is suitable for self-employed / freelancers, newly qualified students or students looking to gain valuable industry experience, build their portfolio, and develop practical marketing skills within a small business environment. We are looking for someone with experience and an interest in marketing, social media, content creation, or digital communications to assist with marketing at our cabinet making business. This would provide practical, hands-on experience working with a real business to help develop and promote our online presence. This would be temporary/freelance in the first instance (on a rolling 2 week position) but could lead to a flexible job offer. We anticipate this is mostly a remote working position but should likely include one occasion per week/bi-weekly of 'site' work (taking photos/gathering information at our workshop) therefore their ability to travel to our site would be essential. Duties Activities would be mainly creating and scheduling social media content: >Photographing and showcasing completed / work-in-progress projects on social media platforms >Developing ideas for marketing campaigns >Assisting with website and online content updates >Researching local marketing opportunities and customer engagement strategies Application is informal - please email me with your CV/experience information and specific visual examples of how you have undertaken similar work (this could include work completed during study). Pay: £15.00-£25.00 per hour Work Location: Hybrid/Remote in Hathersage S32 1EG

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Experienced Website Developer Needed for Modern Business Website

NOBLECORE I am looking for an experienced website developer to build a modern, responsive, and professional business website. The website should be visually appealing, easy to navigate, and optimized for desktop, tablet, and mobile devices. The ideal freelancer should have experience creating fast-loading websites with clean code and excellent user experience. Please share examples of similar websites you have developed. Successful completion of this project may lead to additional work on future website projects.

Experienced UK marketing Lead for Clothing brand - bonuses paid

Hi we are currently looking for an experienced UK marketing Lead for our Clothing brand. We are also offering bonuses and profit-share for sales that are generated by your hard work. We are ideally looking for someone who is assertive and confident, having experience in sales and marketing possibly clothing (or anything sales based) and someone who is able to be innovative with new ideas, strategies and concepts. We are currently a small clothing company and we're looking to grow and would like to bring someone on board with fresh ideas who has experience in seeing different campaigns executed and become successful. We are a light-hearted clothing brand whose clothing concepts are surrounded by fun and humour. Ideally if you have some level of experience in working directly (Or indirectly) with UK and European markets and clothing brands. This can be across social media marketing, branding awareness campaigns, collaboration concepts with influencers. We do not have a huge spending budget but we are open to realistic offers and suggestions. This will likely be an ongoing position for the right candidate and will either be in segments of hourly work or will be project based. Advert shows £15ph but willing to negotiate for the right results

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Experienced Developer Required – Online Course Booking

Guld Training and Recruitment is looking for an experienced developer to design and build a professional online course booking system. Phase 1 – First Aid Courses The initial system will be used for First Aid training courses and must include: Monthly course availability calendar Customers can view available course dates and spaces Online booking system Individual and group/company bookings Capture customer and attendee/delegate details Automatic booking confirmation by email Unique booking reference numbers Automatic invoice generation after booking PDF invoices sent automatically by email Unique invoice numbering Course pricing and VAT/tax functionality where applicable Admin dashboard to manage bookings Ability to add, edit and cancel course dates Ability to set maximum spaces per course Prevent overbooking View and export attendee/delegate lists Search and filter bookings Mobile-friendly and professional design Secure handling of customer data GDPR considerations Phase 2 – Expansion The system must be designed to scale in Phase 2 to include other courses offered by Guld Training and Recruitment. The future system should support: Multiple course categories Different prices Different course durations Different locations Different monthly schedules Different participant capacities Easy addition of new courses Important – Proven Experience Required Only developers/designers with a proven track record of successfully building booking systems will be considered. Please do not apply if you only have general website design experience. To be considered, your proposal must include: Links to live booking systems you have personally designed or developed Examples of similar booking, appointment, event or course-management systems Evidence of automated email confirmation experience Evidence of automated invoicing/PDF invoice functionality Details of the technology you recommend Estimated delivery timeframe Fixed-price quotation for Phase 1 Estimated cost for Phase 2 Details of any monthly, annual, hosting, plugin, licence or third-party costs Details of post-launch support Generic proposals or copy-and-paste applications will not be considered. When Applying Please start your proposal with the words: “GULD BOOKING SYSTEM” This is to confirm that you have read the full project description. Please then provide: Links to at least 2 relevant booking systems you have previously built A short explanation of your role in each project Your recommended technology/platform Your fixed price for Phase 1 Your estimated delivery timeframe Your proposed approach for Phase 2 scalability Details of ongoing costs and support We are looking for a reliable developer who can demonstrate genuine, relevant booking-system experience and deliver a professional, scalable solution.

AI Automation Engineer from LATAM full-time

**What We're Looking For** We are looking for a proactive **AI Automation Engineer** who can use AI to automate processes, integrate systems, and drive operational efficiency. If you enjoy building workflows with n8n, Make, or Zapier, and connecting AI models like ChatGPT or Claude into real-world business operations (ads, content, support), we want to talk to you. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ✅ **Essential Technical Requirements** - Hands-on experience building automations with n8n, Make, Zapier, or similar. - Comfortable working with APIs and connecting different tools. - Practical experience using AI APIs (OpenAI, Anthropic, etc.). - Self-starter attitude — you figure things out without hand-holding. - Good communicator, works well async in a remote team. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ⭐ **Bonus (Not mandatory but valued)** - Experience in e-commerce or performance marketing environments. - Familiarity with Meta Ads, Shopify, or similar platforms. - Experience with AI image/video generation workflows. - Basic coding skills (Python or JavaScript are a plus, not required).

Squarespace VA specialist to build two premium music websites

I require a VA to translate my brand dsharpmusic academy (Elite Singing Piano and Performance Coaching for Londons High Performers ) into an experience that attracts my target audience-35-55 ,£100k plus living in Chelsea, Fulham ,Battersea,Clapham,WImbledon ,successful in their profession, seeking a meaningful creative pursuit valuing premium experiences and willing to invest in expert coaching.From this we will build an Artiste Band —5 genres-Blues Funk Soul Rock n Roll and Hip Hop - One Sound :”Saturated Soul”

FCA accountant to help with Business Plan, pitch deck & EIS/SEIS

for SAAS platform Must have SAAS platform and investor experience. We want some with energy, strategic mind and who is hungry to see the next generation succeeed. UK based would be IDEAL. You can use AI to help with business plan etc and cut 90% of your time when writing it! :) SEND CV. Very important.

Full Stack JavaScript Developer (Web3, Next.js & TypeScript)

I'm looking for an experienced Full Stack JavaScript Developer to help build and maintain a modern web application over the next several months. The project includes frontend and backend development, with blockchain integration as part of the application. The ideal candidate has strong experience with React, Next.js, Node.js, and TypeScript, along with a solid understanding of REST APIs, Git, and writing clean, maintainable, and well-tested code. Experience with Solidity or Rust, blockchain wallet integrations, Ethereum or other EVM-compatible networks, and development tools such as Hardhat or Foundry would be a plus. Your responsibilities will include developing new frontend and backend features, integrating blockchain functionality where required, improving existing code, optimizing performance, and collaborating throughout the project to deliver a high-quality application. When applying, please share a brief summary of your relevant experience, links to similar projects or your GitHub profile, your availability, and your expected hourly rate. I'm looking for a reliable developer who communicates well and can contribute consistently throughout the project.

I need a 3 stage facebook ads campaign set up

Facebook Ads Campaign Set Up. Cold audience - I’ve imported the customer database to exclude them. I need to set up the campaign in 3 stages Awareness Consideration Conversion As a 3 step campaign I can share the campaign brief

Backend Engineer for Startup Team — Full-Time Level Commitment

Project Description: We are a startup looking for a Backend Engineer to join our team and help build our product. This role is not for someone who is only looking for small freelance tasks. We need a serious backend engineer who can work with the responsibility, communication, and technical discipline expected from a full-time team member. You will be involved in backend architecture, API development, database design, integrations, debugging, performance improvements, and product-related technical decisions. You should be able to understand business requirements, communicate clearly with customers, and deliver clean, reliable, production-ready backend work. Key Responsibilities: - Build and maintain backend APIs and services - Design and manage database structures - Implement authentication, authorization, and business logic - Integrate third-party APIs and services - Debug complex issues and solve root causes - Communicate professionally with customers and team members - Translate product and customer requirements into technical solutions - Maintain high standards for code quality, security, and reliability Required Qualities: - Strong backend engineering experience - Production-level coding ability - Excellent communication skills - Ability to speak with customers in a professional and clear way - Ownership mindset - Reliability and accountability - Startup mentality: practical, fast-moving, and problem-solving focused - Full-time employee-level working standard, even if the contract starts as remote or freelance Technical Skills: - Backend framework experience such as Node.js, NestJS, Express, Python, Django, FastAPI, or similar - Strong database experience with PostgreSQL, MySQL, MongoDB, Supabase, or similar - REST API design - Authentication and permission systems - Git and professional development workflow - Security and performance awareness Nice to Have: - SaaS product experience - Cloud experience with AWS, GCP, or similar - Docker or deployment experience - Stripe/payment integration experience - Experience working directly with startup founders or customers To apply, please send: - Your backend development background - Relevant production project examples - Your strongest backend stack - Your availability - Your rate or salary expectation

Freelance Business Operations Consultant / Coordinator

Marvellous Property Services Ltd is a growing plumbing, heating and property maintenance company based in South East London. We are looking for an experienced freelance Business Operations Consultant / Coordinator to work directly with the Director to review our current business operations and help build scalable systems, processes and procedures. This is not a traditional administration role. We are looking for someone who enjoys improving businesses, streamlining workflows and creating structure. Initially, this will be a project-based freelance role with the opportunity to develop into an ongoing long-term partnership. Key Responsibilities • Review our current business operations from enquiry through to job completion • Map and document existing workflows • Create Standard Operating Procedures (SOPs) and process documentation • Identify bottlenecks and recommend improvements • Help build efficient administrative and operational systems • Review and optimise our CRM (GoHighLevel) • Improve job management processes within Tradify • Review QuickBooks workflows alongside our bookkeeper and accountant • Create operational checklists and templates • Help implement automation where appropriate • Assist in defining KPIs and operational reporting • Support the Director in building a business that can scale without relying on individuals Skills & Experience Essential • Strong business operations or operations management experience • Experience documenting business processes and creating SOPs • Excellent organisational and analytical skills • Strong communication skills • Experience improving business systems and workflows • Ability to work independently and challenge existing ways of working Desirable • Experience with GoHighLevel CRM • Experience with Tradify or similar field service software • Experience using QuickBooks • Experience within construction, plumbing, property maintenance or trade businesses • Knowledge of automation tools and workflow optimisation What We're Looking For We're looking for someone who enjoys building businesses behind the scenes. Someone who asks: • Why is this done this way? • Can this be simplified? • Can this be automated? • Can this be documented? You will become a trusted adviser to the Director, helping transform the business into a well-structured operation with clear systems and processes. Location Remote with occasional meetings if required. Engagement Freelance contract. Approximately 30–40 hours per week initially, with a negotiable monthly retainer depending on experience. To Apply Please tell us about: • Similar businesses you've helped improve • Examples of systems or SOPs you've created • Your experience with CRM and operational software • Your availability • Your preferred hourly rate or monthly retainer We're looking for someone who wants to make a genuine impact on a growing business, rather than simply carrying out day-to-day administration.

Google Ads Specialist Needed for Campaign Setup & Growth

I am looking for an experienced Google Ads specialist to help create, manage, and optimize high-performing advertising campaigns. The goal is to improve campaign performance, generate quality leads/sales, reduce wasted ad spend, and build a clear strategy for sustainable growth. The ideal freelancer should have strong experience with: Google Search Ads, Display Ads, Performance Max campaigns, keyword research, competitor analysis, conversion tracking, and campaign optimization. Responsibilities include: • Audit existing Google Ads campaigns (if available) • Develop effective campaign structures and targeting strategies • Perform keyword research and competitor analysis • Create and optimize ad copy • Set up and improve conversion tracking using Google Tag Manager and GA4 • Monitor performance metrics and make data-driven improvements • Provide recommendations to improve ROI and reduce cost per conversion Requirements: • Proven experience managing Google Ads campaigns • Strong understanding of PPC strategy and analytics • Experience with lead generation and/or eCommerce campaigns • Ability to analyze data and provide clear reporting • Knowledge of Google Analytics 4 and conversion tracking is preferred Please include examples of previous Google Ads campaigns you have managed, along with the results achieved. This can become an ongoing role for the right specialist based on performance. Experience Level: Expert Estimated Project Duration: 1–3 months (with potential for ongoing work) Budget: Open to proposals based on experience and campaign requirements.

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I need a mobile app

Salespeople forget up to 80% of the detail from customer conversations within 48 hours. CRM notes are often incomplete because they are entered late or not at all. The app would capture the conversation immediately after it happens, use AI to structure it into sales intelligence, and export clean, actionable data into any CRM. 3 points - 1) Do not try and contact me through emails and Linked In. I will just block you. 2) I am based in the UK and priority will be given to UK freelancers 3) I put a price on the project for a reason. If you cant do the brief and supply me with an App or say it is going to cost more then please do not contact me. The budget is set

Junior Product Manager

Summary Key responsibilities Provide day-to-day support to government clients and triage their queries Assist with platform implementations for new clients Run product demonstrations and training sessions (initially with senior support, then independently) Maintain user-facing documentation, guides and training materials Gather user feedback and pass insights to the Senior Product Manager Support coordination between clients and internal delivery teams Help track delivery progress and flag risks or blockers Essential experience & skills Strong written and verbal communication skills Confident, professional manner when dealing with clients Well organised, with an ability to manage your own time and tasks Attention to detail and a methodical approach to documentation Willingness to learn quickly and take ownership of your work Eligibility to live and work in the UK Willingness and ability to obtain clearance (BPSS, SC or higher) Desirable experience Some experience in product, project, delivery or customer success (including internships, placements or graduate schemes) Exposure to SaaS, ICT or public-sector environments Awareness of Agile or Scrum delivery frameworks Experience presenting or training non-technical audiences What we offer An accessible entry point into product management with mentoring from a Senior PM Fully remote working from anywhere in the UK Hourly rate via PAYE £18/hour Initial 6-month contract with a clear path to extension Hands-on experience supporting services used across UK government Confirm your Eligibility to live and work in the UK Confirm your Willingness and ability to obtain clearance (BPSS, SC or higher)

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Social Media Manager for Brand Growth & Content Strategy

I am looking for an experienced social media manager to help grow our online presence, improve engagement, and create a consistent brand presence across social platforms. The project includes: • Creating and managing social media content • Developing content calendars and posting strategies • Managing Instagram, Facebook, LinkedIn, or other platforms • Improving engagement and audience growth • Analyzing performance and providing reports Requirements: • Proven experience managing business social media accounts • Strong content creation and copywriting skills • Understanding of social media growth strategies • Experience with analytics and scheduling tools Please share examples of social media accounts you have managed and results achieved.

Need AI trainer for Handshake Hedgehog project

I’m looking for someone who has real experience working on Handshake Hedgehog projects and can handle this project. Ideally, you’ve worked on coding-related AI training tasks before, including evaluating AI responses, quality checking, or inside the Handshake platform. Please start your proposal by answering the questions below: - Have you worked on a Handshake Hedgehog project before? - If yes, did you work on Video evaluation task? - Can you attach a screenshot or short screen recording that shows your actual hands-on experience with Handshake? Please only apply if you have direct experience with Handshake Hedgehog project work. Generic proposals will not be considered. I’m looking for someone reliable, clear in communication, and able to explain the workflow step by step.