
Customer Experience Projects
Looking for freelance Customer Experience jobs and project work? PeoplePerHour has you covered.
featuredurgent
Senior Facebook Ads Specialist Needed for Large Budget Campaigns
We are looking for an experienced Facebook Ads Specialist to join our team on a long-term basis. Requirements: - 5+ years of hands-on experience with Meta/Facebook Ads. - Experience managing monthly ad budgets of USD $30,000 or more. - Strong knowledge of campaign strategy, optimization, scaling, and performance analysis. - Experience with Conversion API, Meta Pixel, GA4, Google Tag Manager, and conversion tracking. - Experience with lead generation and eCommerce campaigns. - Ability to improve ROAS while maintaining target CPA. Please include the following in your proposal: - Your years of Facebook Ads experience. - The largest monthly budget you have personally managed. - Industries you have worked with. - Any relevant case studies or performance results (confidential information may be hidden). This is a long-term opportunity for the right candidate. We are looking for someone who can work independently and deliver consistent results.
Blockchain Developer – Smart Contracts, ZK & Cross-Chain
Project Description: We need a freelance Blockchain Developer for a defined project to build smart contracts, integrate ZK proofs, and implement cross-chain settlement for a multi-chain protocol. This is a fixed-scope freelance engagement, not a permanent role. Deliverables: - Deploy smart contracts on Ethereum, Solana, Base, Arbitrum, and Polygon - Integrate ZK proof systems (Ligero/Arc) - Implement cross-chain settlement using CCTP and Hyperlane - Integrate FHE (Fhenix/Zama) for encrypted state - Build a backend API with Express and TypeScript for a 7-stage payment pipeline - Provide tested, secure, and documented production-ready code Required Experience: - 4+ years in software development - 2+ years in blockchain development with production deployments - Solidity and TypeScript/Node.js - Experience with EVM chains and cross-chain messaging (Hyperlane, Wormhole, or CCTP) - Working knowledge of ZKPs and cryptography - Experience working remotely and communicating asynchronously Preferred (not required): - Experience with Solana - Familiarity with FHE (Fhenix/Zama) - Prior work with CCTP in production
9 days ago15 proposalsRemoteopportunity
Shopify template update and CRO
I am looking for a Shopify designer/developer who has experience in optimisation and CRO. In the first instance, I would like our Shopify theme updated to the latest version, and port all our custom changes over from the existing theme. Then I would like you to work on CRO of our product pages. As part of this, I would like you to suggest improvements and potentially mockup design changes for me to approve. You would need to take into account the fact that we offer bundles, upsells and have a subscription offer on some of the product pages too.
6 hours ago23 proposalsRemoteAPI Integration & CRM Automation Specialist Needed
API Integration & CRM Automation Specialist Needed (Long-Term Opportunity) We're looking for an experienced API Integration & CRM Automation Specialist to help streamline our business processes and build reliable automation workflows. Responsibilities - Integrate third-party APIs (REST APIs, webhooks, OAuth) - Set up and optimize CRM platforms (HubSpot, Salesforce, Zoho, Pipedrive, etc.) - Build automation workflows using tools like n8n, Make.com, or Zapier - Connect applications such as Google Workspace, Slack, Stripe, Airtable, Notion, OpenAI, and other SaaS platforms - Troubleshoot and maintain existing integrations - Create scalable, well-documented automation solutions Required Skills - Strong experience with REST APIs, JSON, webhooks, and authentication methods - Hands-on experience with at least one major CRM platform - Experience with automation tools (n8n preferred, Make.com or Zapier also acceptable) - Ability to understand business workflows and translate them into automated systems - Strong debugging and problem-solving skills - Good communication and fluent English Preferred - Experience with OpenAI or other AI APIs - Knowledge of JavaScript or Python - Experience with databases such as Airtable, Supabase, or PostgreSQL To Apply Please include: 1. Your top 3 API integration projects. 2. Which CRM platforms you've worked with. 3. Which automation tools you use most. 4. A brief explanation of the most complex workflow you've built. 5. Your hourly rate and availability. We're looking for someone who focuses on quality, reliability, and long-term collaboration—not someone who only connects apps using basic templates.
8 days ago56 proposalsRemoteopportunity
PR & Media Outreach Specialist Required for MAI Awards 2026
We are looking for an experienced UK PR and Media Outreach Specialist to build national awareness, credibility, and engagement for MAI Awards 2026. ## About MAI Awards 2026 MAI Awards 2026 is a nationwide campaign celebrating the people, businesses, craftsmanship, innovation, and rising talent behind the UK stone, worktop, kitchen, surface, and construction industries. We plan to travel across England and Wales, visiting fabricators, suppliers, workshops, showrooms, and industry professionals. The campaign will include interviews, factory visits, business stories, project case studies, videos, social media features, nominations, public voting, sponsor partnerships, and a final documentary. Our aim is to make MAI Awards 2026 a recognised national industry campaign. ## What We Want PR to Achieve We want PR to help us: * Build national awareness * Secure relevant UK media coverage * Increase nominations and public voting * Attract sponsors and industry partners * Increase website traffic and social media followers * Strengthen the credibility of MAI * Increase trader, fabricator, and supplier registrations * Generate genuine customer and business enquiries ## Target Media We are interested in: * National, regional, and local UK media * Construction and building publications * Stone, surface, kitchen, and bathroom media * Architecture and interior design publications * Manufacturing and engineering media * Business, technology, and AI publications * Trade magazines, podcasts, radio, and online news platforms ## Responsibilities The selected specialist will: * Develop a clear PR strategy * Identify relevant journalists, editors, podcasts, and publications * Build a targeted UK media database * Write press releases and personalised media pitches * Pitch award, founder, business, regional, and industry stories * Secure interviews, features, mentions, and media coverage * Create regional PR opportunities around business visits * Promote nominations and public voting * Create PR opportunities for sponsors * Identify podcast, radio, webinar, and speaking opportunities * Follow up with journalists and editors * Track outreach, responses, backlinks, and coverage * Provide regular reports and recommendations ## Possible Story Angles * MAI travelling across England and Wales to document the UK stone industry * The people behind Britain’s kitchens, worktops, and interiors * Family-run businesses and regional success stories * Rising stars, apprentices, and women in the industry * Innovation in fabrication, installation, and design * AI supporting the construction industry * Sustainability and responsible material use * Local businesses gaining national recognition ## Expected Deliverables Please explain what you can deliver each month, including: * PR strategy * Media database * Press releases * Personalised media pitches * National, trade, regional, podcast, and radio outreach * Journalist follow-ups * Coverage tracking * Monthly report Performance will be measured by: * Journalist responses * Interviews secured * Articles and features published * Trade and regional coverage * Podcast or radio appearances * Quality backlinks * Website traffic * Nominations and votes * Sponsor enquiries * New followers * Business registrations * Genuine customer enquiries ## When Applying, Please Include * Examples of successful PR campaigns * Media coverage you have secured * Experience with UK journalists and publications * Relevant experience in construction, manufacturing, interiors, technology, awards, or business PR * Your proposed strategy for MAI Awards 2026 * Your monthly deliverables and fee * Your expected timeline for securing initial coverage * How you measure PR performance * Any existing UK media relationships Please do not send a generic proposal. We are looking for a proactive PR partner who can generate genuine credibility, media coverage, nominations, followers, sponsor interest, website traffic, registrations, and enquiries. This is a long-term opportunity for the right freelancer who can demonstrate measurable results.
3 days ago25 proposalsRemoteMeta Ads Specialist for Campaign Growth & Lead Generation
I am looking for an experienced Meta Ads specialist to create, manage, and optimize Facebook and Instagram advertising campaigns. The goal is to improve campaign performance, generate quality leads/sales, and achieve better return on ad spend. The project includes: • Creating and optimizing Meta ad campaigns • Audience research and targeting strategy • Ad copy and creative recommendations • Pixel, Conversion API, and tracking setup • Monitoring performance and improving ROI Requirements: • Proven experience managing Meta Ads campaigns • Strong knowledge of Facebook Ads Manager • Experience with lead generation and eCommerce campaigns • Ability to analyze data and optimize campaigns Please share examples of Meta Ads campaigns you have managed and results achieved. Experience Level: Expert
a day ago31 proposalsRemoteopportunity
Mobile App Developer Needed for Android & iOS App
I am looking for an experienced mobile app developer to build a professional application for Android and iOS. The app should be responsive, user-friendly, scalable, and developed following modern best practices. Experience integrating APIs, authentication, and cloud databases is a plus. Please share relevant mobile app projects you have completed.
2 days ago46 proposalsRemoteGoogle Ads Expert
I'm looking for an experienced Google Ads specialist to audit, set up, and optimize campaigns for my adventure travel business. we want to improve our online visibility and increase direct bookings through professionally managed Google Ads campaigns. The ideal freelancer should be confident with keyword research, campaign structure, conversion tracking, bidding strategies, and ongoing optimization. Experience working with travel, tourism, or experience-based businesses would be a strong advantage. Please share examples of similar projects you've managed and the results you achieved.
9 days ago55 proposalsRemote2D Video editing and animation
Hello, I am looking for a professional video editor/animator to produce short reels and advertisements for my services. 1- Professional editing skills are needed. 2- Animation will be involved within the work. 3- You need to have some experience using AI tools. Thank you very much.
7 days ago32 proposalsRemoteopportunity
Product Configurator – Squarespace Embedded Application
1. Executive Summary The Devon Kitchen Company requires a bespoke web configurator that allows customers to design, visualise and approve custom cutlery tray layouts. The application will be embedded into the existing Squarespace website and become a core sales feature, reducing design revisions while generating manufacturing-ready specifications. Later on this might be come a seperate website that sells these product to consumers outside our existing customer base.
24 days ago51 proposalsRemoteTop Talent Recruiter for Property Management Teams
Seeking a top-tier recruiter to source exceptional talent for property management teams. Must be proactive, experienced in recruiting sales and customer support professionals, and adept at full-cycle hiring: crafting compelling job descriptions, sourcing passive candidates, conducting screening interviews, and managing offer negotiations. Strong communication, industry knowledge, and proven success filling roles quickly with high-caliber hires are essential for this engagement.
23 days ago11 proposalsRemoteModernising an Existing MERN Stack Application
We’re looking for talented developers to help upgrade an existing application that was originally built using the MERN stack (MongoDB, Express.js, React, and Node.js). The goal is to modernise the platform using newer technologies, improve performance, scalability, maintainability, and overall user experience. We’re open to developers who can bring fresh ideas and recommend the best modern architecture and tools for the upgrade. We’re looking for experience in areas such as: Modern frontend development (React, Next.js, TypeScript, modern UI frameworks) Backend architecture and API improvements Database optimisation and migrations Cloud infrastructure and deployment Performance improvements and code quality enhancements Modern software engineering practices If you have experience upgrading legacy applications, improving existing systems, or working with modern web technologies, we’d love to hear from you. Please share your resume and relevant project experience when applying.
15 days ago71 proposalsRemoteopportunity
Landing Page Designer & Developer Needed
I am looking for a skilled designer/developer to create a modern, high-converting landing page for my business. The landing page should have a clean layout, responsive design, strong call-to-action sections, and excellent user experience. Attention to detail and modern UI design are important. Please include examples of landing pages you have created.
4 days ago71 proposalsRemoteTemporary Home Administrator (Remote) role
Hi, I need a temporary Home Administrator for remote Service Administration tasks This includes (but not limited to): Managing the HA inbox and responding to emails as needed Filing and uploading bills to the accounting software (Free Agent) Dealing with account queries Processing orders and payments as required Uploading expenses to invoices for payment Collating weekly rota hours for payroll Updating the daily HA tracker which documents all pending tasks Candidate requirements: Extensive admin experience in areas listed above Excellent IT skills and worked experience with Google Workspace/Google Suite and associated apps (docs, sheets, gmail etc) Has an appropriate computer/laptop which allows you to sign into the HA Google Chrome profile (this is a requirement) Access to scanner/printer Availability during the working day Fixed monthly fee to be discussed on expression of interest. Requirement is for up to 3 hours a day spread evenly throughout the day (some days maybe less but monthly remuneration will remain the same)
15 hours ago12 proposalsRemoteTemporary Home Administrator (Remote) role
Hi, I need a temporary Home Administrator for remote Service Administration tasks This includes (but not limited to): Managing the HA inbox and responding to emails as needed Filing and uploading bills to the accounting software (Free Agent) Dealing with account queries Processing orders and payments as required Uploading expenses to invoices for payment Collating weekly rota hours for payroll Updating the daily HA tracker which documents all pending tasks Candidate requirements: MUST BE UK BASED Extensive admin experience in areas listed above Excellent IT skills and worked experience with Google Workspace/Google Suite and associated apps (docs, sheets, gmail etc) Has an appropriate computer/laptop which allows you to sign into the HA Google Chrome profile (this is a requirement) Access to scanner/printer Availability during the working day Fixed monthly fee to be discussed on expression of interest. Requirement is for up to 3 hours a day spread evenly throughout the day (some days maybe less but monthly remuneration will remain the same)
15 hours ago10 proposalsRemoteLooking for a supporter
We are looking for a new supporter who can support in social media marketing. It's okay without no social profiles now and we can create a new one. And also, no special experiences about marketing and we will guide. Just want your appreciate and your support for a long-term project. Payment: monthly budget If you are interested, please get in touch. Candidate: male located in US
8 days ago17 proposalsRemoteLooking for chatplus.jp developer
Do you have experience building scenarios for ChatPlus? https://chatplus.jp/ API integration will not be used in this project; the main task will be modifying some scenarios.
14 days ago17 proposalsRemoteRemote Admin & Tech Assistant
We are seeking a reliable and professional Remote Admin & Tech Assistant to join our company. This role is ideal for someone with strong communication skills, excellent organizational abilities, and a basic understanding of technology. You do not need to be an experienced software developer. We value professionalism, reliability, and the willingness to learn new tools and workflows. Must currently reside in the United States and be authorized to work in the U.S. Fluent English speaker with excellent verbal and written communication skills. Own a reliable laptop or desktop computer and have a stable internet connection. Strong organizational and multitasking skills. Comfortable using: Email and calendars Google Workspace and Microsoft Office Zoom, Google Meet, and Microsoft Teams Online collaboration tools Ability to work independently in a remote environment. Quick learner with strong attention to detail. Basic understanding of computers and web applications. Previous remote work experience is preferred. Experience in customer support, operations, executive assistance, or project coordination. Familiarity with CRM systems such as Salesforce or Zendesk. Basic knowledge of Python, Java, React, or Vue is a plus but not required. Experience testing websites or reporting software issues. Assist with day-to-day administrative and technical tasks. Manage schedules, emails, and online communications. Test simple web applications and report bugs or issues. Participate in virtual meetings and communicate effectively with team members. Follow instructions from senior team members and complete assigned tasks on time. Learn new tools and processes as needed. Support various projects and help improve operational efficiency. To help us evaluate communication skills, shortlisted candidates will be asked to submit a 1–2 minute self-introduction video in English and participate in a brief video interview. We are looking for someone who is: Professional and dependable Comfortable working remotely An excellent communicator Organized and detail-oriented Eager to learn and grow
13 days ago20 proposalsRemoteWordpress Website Health Check (Tutor LMS & Member Press)
WordPress Website Health Check + Backup Setup (TutorLMS & MemberPress) Project Description: EdNest is an educational platform preparing for launch, and we’re looking for a reliable WordPress specialist to carry out a full technical health check and set up a secure backup system. The goal is to ensure the site is stable, optimised, and fully protected before going live. What We Need: A thorough review of the entire website structure, including WordPress, TutorLMS, MemberPress, plugins, hosting setup, and performance. You will identify issues, optimise the site, and implement a professional automated backup solution. Tasks Include: • Full technical audit of the WordPress site • Review TutorLMS course structure and plugin stability • Check MemberPress configuration and subscription logic • Identify errors, conflicts, or performance issues • Improve speed, caching, and security • Set up automated daily backups + off‑site storage • Provide a clear report of findings • Implement approved fixes safely Requirements: • Strong experience with WordPress technical audits • Knowledge of TutorLMS and MemberPress • Experience setting up secure backup systems (UpdraftPlus, JetBackup, hosting‑level backups) • Understanding of plugin conflicts and optimisation • Careful, trustworthy, and clear communication Nice to Have: • Security hardening • Staging environment setup • Hosting configuration experience • Background in educational platforms About EdNest: EdNest is a structured learning platform for families, tutors, and schools. We are in the final stages of launch and want to ensure the site is stable, secure, and ready.
2 days ago60 proposalsRemoteUI UX figma design for Web application
I need a modern landing page design. I need to display two products and their features. I have attached the design URL which we tried using AI tools. I want more enhanced and modern design. Other details will be shared in call. Design one: https://theerawellness.com/demo/streakring.html Design two: https://theerawellness.com/demo/pulseband.html 1. Let me know your experience level. 2. Deliverables. 3. Are you available to start immediately.
6 days ago40 proposalsRemoteSaaS Developer — Bathroom360 Platform (React, Supabase)
ABOUT BATHROOM360 Bathroom360 Ltd is a UK-based technology startup building a vertical SaaS platform for the bathroom installation industry. Our platform takes a bathroom installer seamlessly from first customer contact through to invoicing and aftercare — survey, floor plan, 3D visualisation, quotation, building regulations, scheduling, and payment — in one connected cloud platform. We are seeking an experienced full-stack developer to build Version 1.0 of the Bathroom360 platform, ready for showcase at London Build Expo, Olympia, November 2026. A full Product Blueprint is attached to this posting. Please read it before submitting your proposal. Proposals that do not reference the Blueprint will not be considered. --- THE PROJECT We require a complete SaaS platform built to the specification in the attached Bathroom360 Product Blueprint. The platform serves three customer segments: independent bathroom installers, bathroom showrooms, and white-label partners. The platform includes 15 modules: company onboarding, customer CRM, bathroom survey, floor plan designer, 3D visualiser, finishes and tile specification, supplier product library, quotation engine, building regulations guidance, job scheduling, installation workflow, snagging and sign-off, invoicing and payments, aftercare and warranty, and an AI assistant powered by the Anthropic Claude API. --- TECHNOLOGY STACK REQUIRED The Blueprint specifies the following technology stack. You must have demonstrable experience with all of the following: - React and Next.js — frontend framework - Supabase — database, authentication, storage, and edge functions - Three.js — 3D bathroom visualisation - Tailwind CSS — styling - Stripe — subscription billing - Resend — email delivery - Anthropic Claude API — AI assistant integration - Vercel — hosting and deployment --- WHAT WE ARE LOOKING FOR - A developer or small team with a portfolio of completed SaaS projects - Demonstrable Three.js experience — please include examples of 3D work in your proposal - Experience building multi-tenant SaaS platforms with Supabase row-level security - Strong communication in English — this is a collaborative project requiring regular updates - UK-based or UK timezone working hours preferred --- PROJECT STRUCTURE This is a fixed-price project with milestone payments. We do not pay hourly and we do not pay the full amount upfront. Payment is structured as follows: - 25% on project start and infrastructure setup - 25% on completion of Phase 1 modules (survey, floor plan, 3D, quotation, PDF) - 25% on completion of Phase 2 modules (supplier library, invoicing, scheduling, AI) - 25% on final delivery, testing, and Expo readiness sign-off --- TIMELINE - Development start: August 2026 - Phase 1 complete: September 2026 - Phase 2 complete: October 2026 - Final delivery and testing: November 2026 - Showcase: London Build Expo, Olympia, November 2026 --- WHAT YOUR PROPOSAL MUST INCLUDE We will not respond to generic proposals. Your proposal must include: 1. Confirmation that you have read the attached Product Blueprint 2. Your fixed-price quote for the complete Version 1.0 build 3. Links to at least two previous SaaS projects you have built 4. At least one example of Three.js or 3D web work you have completed 5. Your proposed delivery timeline with milestones 6. Any questions or concerns about the specification --- ABOUT THE COMPANY Bathroom360 Ltd is founded by Pamella Edwards — a qualified plumber, heating and gas engineer, and Triple-Appointed London Build Ambassador for Women in Construction, Diversity in Construction, and Sustainability in Construction. The platform is built on deep industry expertise and a clear commercial model with three revenue segments. We are a serious business with a clear vision, a detailed product specification, and a confirmed showcase event. We are looking for a developer who is equally serious and can deliver to a professional standard. Please attach your proposal and we will respond within 48 hours. Bathroom360 Ltd
25 days ago75 proposalsRemote