
Customer Experience Projects
Looking for freelance Customer Experience jobs and project work? PeoplePerHour has you covered.
STR Admin & Guest Coordination Role
Seeking a diligent STR Admin & Guest Coordinator to support short-term rental operations. Responsibilities include managing guest communication, organizing workflows, coordinating reservations and turnovers, handling inquiries and updates, and assisting with routine operational tasks. Candidate should be proactive, highly organized, detail-oriented, and adept at prioritizing tasks. Strong written communication and problem-solving skills required to ensure smooth guest experiences and efficient property management.
19 days ago11 proposalsRemoteFreelance Recruiter
Job Description We are looking for a freelance recruiter or job posting specialist who can help post and promote our job openings on LinkedIn, Indeed, and other relevant job boards. The main responsibility is to publish job openings, manage job board postings, and help attract qualified candidates. You should have experience using job platforms such as LinkedIn Jobs, Indeed, ZipRecruiter, Dice, Monster, Wellfound, Handshake, or similar sites. Responsibilities Post job openings on LinkedIn, Indeed, and other suitable job boards. Suggest the best free or low-cost platforms for each job opening. Optimize job titles, descriptions, keywords, and skills to improve candidate reach. Monitor applications and share candidate responses or leads. Help source candidates when needed through LinkedIn, job boards, and online communities. Provide updates on where the job was posted and how each posting is performing. Requirements Experience posting jobs on LinkedIn, Indeed, or similar platforms. Good understanding of recruitment, sourcing, and job board posting rules. Strong written communication skills. Ability to work independently and provide clear updates. Experience with technical recruiting or IT hiring is preferred. Nice to Have Experience hiring software developers, full-stack engineers, backend engineers, frontend engineers, or IT professionals. Access to recruiter accounts or job board posting experience is a plus.
19 days ago17 proposalsRemoteopportunity
Full-Stack Developer for AI SEO & GEO Workflow Platform
We are looking for an experienced full-stack developer to help complete Tessy, an internal AI-powered platform for managing SEO and GEO client delivery. The frontend has already been built in Lovable and is being moved into Replit. We now need a developer to review the existing code, complete the application architecture and build the backend, database, integrations and production workflows. Core Phase 1 Features * Secure login and role-based access for admins, account managers, delivery staff and clients * Client onboarding and account setup * Separate but connected SEO and GEO workflows * AI-generated strategy drafts based on client data and templates * Automated “Critic” review before human approval * Inline editing and approval by account managers * Automatic generation of a rolling three-month task plan * Task assignment, statuses and review workflows * Client approval and delivery through Tessy * PDF or portal-based deliverables * Logging of publication dates and live URLs * Recording account manager edits as before-and-after data * Capturing performance results two and four weeks after publication Tessy should manage the delivery workflow from onboarding through to release and performance tracking. The detailed PRD and Lovable prototype will be provided. Developer Responsibilities * Review the Lovable and Replit codebase * Recommend a suitable production architecture * Build the backend and database * Connect the existing frontend to live data * Integrate AI APIs and structured outputs * Implement authentication and user permissions * Build the workflow, task and approval logic * Add file storage and PDF generation * Test, deploy and document the application We are open to recommendations on the final stack. Relevant experience may include React, TypeScript, Supabase, PostgreSQL, Node.js, OpenAI or Anthropic APIs, Lovable and Replit. When Applying Please include: * Examples of similar applications you have built * Your experience taking AI-generated prototypes into production * Your experience with Lovable and Replit * Your recommended technical approach * Your availability * An estimated timeline and budget * Any major risks or questions you would raise before starting Please begin your proposal with “Tessy” so we know you have read the brief. We prefer milestone-based delivery with regular demonstrations and access to the working code. NB: We have a PRD if requested and can provide access to loveable FE.
14 days ago124 proposalsRemoteopportunity
Full Stack Engineer (C1/Native English Required)
We seek a seasoned Full Stack Engineer to represent our development team in client interviews and meetings. You will facilitate clear technical communication, coordinate hiring discussions, assist with project logistics, and join follow-up sessions. Required: proficiency in Python, C#, Node.js, React, Next.js, AWS and Docker, exceptional spoken English (C1/native), polished professional communication, reliability, organization, and comfort on video calls. Prior experience liaising between technical teams and clients is preferred.
19 days ago26 proposalsRemotePaid UX Research Participants Needed – iOS Mobile App (US Only)
I’m running a usability study for a new iOS mobile platform and need a small group of everyday users — ages 18 to 60+ — to help evaluate the experience from a real user’s perspective. What’s involved: • Install the app and complete the standard onboarding flow • Explore features at your own pace over the study period • Respond to brief UX surveys sent intermittently • Submit a short screen recording at the end confirming feature use Compensation: • $50 flat fee paid upon successful onboarding completion • Up to $200 additional compensation tied to your level of engagement with the platform’s core features • Total potential earnings: $250 Requirements: • US-based • iPhone owner • Comfortable installing and navigating a new app No prior tech experience required. The hands-on portion is fully self-directed — outside of onboarding and occasional questionnaires, your time is your own.
a month ago10 proposalsRemoteopportunity
2D CAD drawing required for event space
Experienced 2D CAD designer required to produce an accurate event floorplan for Paris Expo Porte de Versailles, Hall 1. You will receive venue details and supplied assets, then refine the layout through two to three phone calls with the client and continue liaising directly until completion. Must be UK‑based with demonstrable experience in event CAD plans, understanding of circulation, safety clearances, and fixture placement. Deliverables: scalable 2D CAD drawing, revisions as needed, and final file in DWG/PDF formats.
18 days ago35 proposalsRemoteMicro Influencer Outreach
# Freelance Creator Outreach & Community Manager (EU Skincare Brand) ## About Us We're launching a premium European certified organic skincare brand focused on high-quality ingredients, transparency, and sustainable beauty. Our initial growth strategy is centered around authentic creator partnerships rather than traditional influencer advertising. We're looking for someone who enjoys building genuine relationships with skincare content creators and can help us establish a strong community before launch. --- ## Role Overview We're looking for an experienced freelance Creator Outreach & Community Manager to identify, contact, and build relationships with micro creators across Europe. Your primary goal is to secure product seeding opportunities with creators who produce authentic skincare content and can generate honest reviews, UGC, and social content. This is a relationship-building role—not a mass outreach position. --- ## Responsibilities ### Creator Research * Identify relevant skincare, beauty, wellness, and lifestyle creators across: * Instagram * TikTok * YouTube Shorts * Focus primarily on creators located in: * Germany * United Kingdom * Netherlands * Sweden * France * Denmark * Evaluate creators based on: * Audience quality * Engagement rate * Content quality * Brand fit * Authenticity ### Outreach * Write personalized outreach messages. * Contact creators via email or direct message. * Build genuine relationships. * Answer creator questions professionally. * Coordinate shipping information. * Follow up with creators after delivery. * Encourage honest product reviews (never request only positive reviews). ### Campaign Management Maintain a creator database including: * Contact details * Platform * Country * Follower count * Engagement rate * Outreach status * Shipping status * Content received * Permission to reuse content * Future collaboration opportunities ### Reporting Provide a weekly report covering: * Creators researched * Outreach sent * Response rate * Products shipped * Content created * UGC received * Opportunities and recommendations --- ## Requirements * Experience working with beauty, skincare, wellness, or lifestyle brands. * Strong written English. * Excellent communication skills. * Highly organized. * Comfortable using spreadsheets or Airtable. * Experience with Instagram and TikTok outreach. * Able to identify authentic creators rather than relying solely on follower count. Preferred: * Experience with European skincare brands. * Knowledge of organic or natural beauty. * German, French, Dutch, or Swedish language skills are a plus. --- ## Success Metrics (KPIs) Weekly: * Research 100–150 qualified creators. * Send 50–75 personalized outreach messages. * Achieve a response rate of at least 20%. * Secure 10–15 product seeding agreements. Monthly: * Ship products to 30–50 creators. * Receive 20+ pieces of user-generated content. * Obtain permission to reuse content from participating creators. * Build a pipeline of creators interested in future collaborations. --- ## What We're Looking For We're not looking for someone who sends hundreds of generic messages. We're looking for someone who enjoys building long-term relationships with creators who genuinely align with our brand and values. You should be proactive, detail-oriented, and passionate about skincare and community-building. --- ## To Apply Please include: * A brief introduction about yourself. * Your experience with influencer or creator outreach. * Examples of campaigns you've managed. * Any results you've achieved (response rates, UGC generated, partnerships, etc.). * The tools you use for creator research and campaign management. * Your hourly rate or preferred pricing model. * Your availability.
13 days ago18 proposalsRemoteopportunity
IP specialist
Seeking an experienced intellectual property specialist to review and refine a legal memorandum. The candidate must demonstrate prior IP experience, strong analytical skills, and familiarity with patent, trademark, and copyright principles. Responsibilities include assessing legal accuracy, clarifying arguments, improving structure and citations, and suggesting strategic recommendations. Deliver clear, professional edits and concise commentary to enhance persuasiveness and compliance with relevant IP standards. Timely, meticulous work required. IF YOU ARE NOT QUALIFIED FOR THIS JOB, I WILL REPORT YOU.
18 days ago9 proposalsRemoteopportunity
SEO, AI Search & Website Audit (WordPress)
# Technical SEO & AI Search Audit ## Project Overview I am looking for an experienced SEO consultant to carry out a comprehensive audit of my WordPress website. This is **not** a request for a generic automated SEO report. I want an experienced professional to identify the highest-impact opportunities to improve rankings, AI search visibility and, most importantly, qualified lead generation. The website belongs to an established UK ecommerce fulfilment company and has recently undergone a significant SEO expansion, including new commercial landing pages, industry pages and supporting content to build topical authority. Google Search Console shows rankings have generally improved over the past 12 months, but enquiries have slowed slightly. I would like an independent assessment of whether there are any technical, structural or strategic issues preventing further growth. ## Scope of Work Please review: ### Technical SEO * Crawlability & indexation * XML sitemap & robots.txt * Canonicals & redirects * Duplicate content * Broken links * URL structure * Core Web Vitals & page speed * Mobile usability * Schema * JavaScript rendering * Image optimisation * Any technical issues affecting rankings ### Website Structure * Information architecture * Internal linking * Topic clusters & silos * Navigation * Keyword cannibalisation ### Content Identify: * Thin or weak pages * Content gaps * Duplicate topics * Opportunities to consolidate or expand content I do **not** want pages rewritten - I want to know what should be improved and why. ### Competitor Analysis Compare against leading UK fulfilment companies and identify: * Keyword opportunities * Content gaps * Authority gaps * Competitive advantages we are missing ### Commercial SEO Assess how well the website targets high-intent searches such as Shopify Fulfilment, Ecommerce Fulfilment, Fashion Fulfilment, Omnichannel Fulfilment and other commercially valuable terms. ### AI Search Please assess how well the website is positioned for: * Google AI Overviews * ChatGPT Search * Perplexity * Claude * Gemini * Bing Copilot Review: * Topical authority * Entity optimisation * Semantic coverage * EEAT * Structured data * Internal linking * Brand authority * Opportunities to become a trusted AI citation ### Conversion Optimisation Review the site from a potential customer's perspective and identify opportunities to improve: * Calls to action * Trust signals * User journey * Contact forms * Commercial messaging * Overall conversion rate ## Deliverables Please provide: * Executive summary * Prioritised recommendations * Expected business impact * Estimated implementation difficulty * Quick wins Please categorise recommendations as: * High Impact / Low Effort * High Impact / High Effort * Low Impact / Low Effort * Low Impact / High Effort Finally, if this were **your own business**, what are the **five improvements** you would make first, and why? ## Important I am **not** looking for generic advice such as "write more blogs", "add keywords" or "build backlinks". Recommendations should be specific, evidence-based and prioritised according to business impact. Please do not use AI to generate your report. I am paying for your expertise, experience and judgement. ## Future Work There may be additional work available to implement the agreed recommendations following the audit. ## To Apply Please include: * Similar SEO audits you have completed * Your WordPress experience * Ecommerce/B2B SEO experience * Experience with AI Search / GEO * Tools used (Screaming Frog, Ahrefs, Semrush, GSC etc.) * Fixed price and timescale Please do not send a generic proposal. I'm looking for an experienced consultant who can provide practical, strategic recommendations that will generate more qualified enquiries.
13 days ago83 proposalsRemoteLead generator required
We are looking for a long-term lead generation experts. Primary requirements to generate leads in UK. to achieve the target there is no restriction on how you generate leads. If you are expert in any of the following digital Marketing categories, feel free to bid. Auction Management Affiliate Marketing Content Marketing Conversion Optimization eCommerce Marketing Email Marketing Growth Marketing Influencer Marketing Mobile Marketing SEO, SEM, Google Ads & PPC Viral Marketing Also, if you are in Sales and Marketing then you can apply if you are using any of the following methods to generate leads and sales. Direct Marketing (Sales and Calls) Branding, Events Management Exhibition Marketing Fundraising Loyalty Marketing Mystery Shopping Public Relations Surveys Customer leads outside UK are also welcome. Product and Services are online based hence easy to address to customers all over the world. Software products sales/marketing experience required, online/offline selling any software would be useful. This job may require frequent voice communication with clients, hence fluent English-speaking skills are important. Initially this is for a PoC, this will decide the future engagement for selected lead generators. Thanks
6 days ago24 proposalsRemoteSenior Recruiter / Headhunter
The Role: I am seeking an experienced recruiter to manage end-to-end sourcing for two active client mandates. This is a results-driven, "no-fluff" role focused on high-quality delivery. Your Responsibilities: Targeted Sourcing: Own the full-cycle recruitment process for two distinct client briefs. Candidate Vetting: Identify, screen, and present only shortlist-ready candidates who meet specific, high-level criteria. Precision Delivery: Provide data-driven updates and maintain momentum. No long-winded reports or unnecessary administrative overhead. Stakeholder Management: Act as the primary point of contact for these two mandates, ensuring professional and efficient communication throughout. What I Need From You: Proven Search Expertise: You have a background in executive search or headhunting and know how to source passive talent effectively. Autonomous Execution: You require minimal oversight. Once the brief is provided, you own the process and the results. Quality Standard: You prioritize accuracy and "ready-to-hire" quality over sheer volume. Requirements: Experience managing multiple client recruitment projects simultaneously. Strong command of direct-sourcing tools (LinkedIn Recruiter, networking, etc.). Ability to translate requirements into actionable searches immediately. How to Apply: Send a brief, direct summary of your experience with similar dual-mandate projects. State your two most effective sourcing channels and how you vet for high-level quality. No generic cover letters or templates, thank you!
17 days ago10 proposalsRemoteGoogle Ads Assistant – 3 Hours Per Day, Monday to Friday
Hi everyone, We are looking for a reliable, proactive and hands-on Google Ads Assistant to support the daily management and optimisation of multiple lead-generation accounts. This is an ongoing, part-time role requiring approximately three hours per day, Monday to Friday. We will agree on a consistent daily working window together. During the first one to two months, these hours should overlap with our team to allow regular communication, training and priority reviews. Our key priorities are: * Excellent communication * Proactivity and a hands-on approach * Security and confidentiality * Reliable availability * Attention to detail * Willingness to learn and follow established processes About the role You will work under the guidance of an experienced Google Ads Manager, supporting campaigns for local service businesses. All accounts focus on generating enquiries through website forms, and the main systems are already in place. Your responsibilities will include: * Monitoring spend, leads and cost per lead. * Identifying accounts requiring urgent attention. * Reviewing search terms and adding relevant negative keywords. * Identifying expensive or underperforming keywords, adverts and assets. * Adding relevant search terms as keywords using suitable match types. * Creating and improving Responsive Search Ads. * Updating sitelinks, callouts and structured snippets. * Reviewing and replacing underperforming image assets. * Checking location targeting and out-of-area postcodes. * Reviewing device, demographic and audience performance. * Checking budgets, conversion goals and campaign settings. * Updating adverts when offers or landing pages change. * Investigating discrepancies between Google Ads and CRM leads. * Documenting completed optimisations. * Providing a clear daily summary of completed work and any issues requiring attention. Strategic changes - including major budget adjustments, bidding strategy changes, conversion tracking changes and campaign launches - must be approved by the Google Ads Manager. Experience and skills: * At least one year of hands-on Google Ads experience is required. * Two or more years would be preferred. * Experience with Search and Performance Max campaigns. * Lead-generation experience is preferred but not essential. * Confidence working across multiple accounts and priorities. * Good written and spoken English. * Clear, responsive and professional communication. * Strong attention to detail. * Confidence to ask questions when instructions or approvals are unclear. * Availability for three agreed hours each weekday. Communication and availability: Communication is a major part of this position. We do not expect all-day availability, but we require a reliable three-hour daily window. During the first one - two months, this window should overlap with our working hours so we can review priorities, discuss high CPLs, clarify requests, provide feedback and establish consistent processes. Security and confidentiality: You will receive a company email address, which must be used for all company communication, platform access and account management. You will be expected to: * Keep all login details, client information and campaign data confidential. * Use secure passwords and two-factor authentication. * Never share account access or credentials. * Never transfer client data to unauthorised accounts or devices. * Report suspected security issues immediately. * Remove or return access when requested. You must complete the work personally. Subcontracting or sharing work is not permitted without prior written approval. Trial period: The engagement will begin with a paid two-week trial. We will assess: * Communication and responsiveness * Google Ads knowledge * Accuracy and attention to detail * Ability to follow instructions * Quality of documented work * Proactivity and time management * Compliance with security requirements How to apply: Please include: 1. A short introduction and details of your Google Ads experience. 2. Examples of Search, Performance Max or lead-generation accounts you have supported. 3. The typical monthly advertising spend you have worked with. 4. Your location and time zone. 5. The three-hour daily window you can consistently offer. 6. Your hourly rate. 7. How you would approach a Search campaign with a rising CPL, including how you would determine whether seasonality or a campaign issue caused the increase. 8. An example of an irrelevant search term you excluded, why you excluded it and the negative match type used. 9. Confirmation that you can document optimisations and communicate daily during the initial period. 10. Confirmation that you will use a company email address and follow strict security requirements. Please begin your application with “Google Ads Lead Gen” so we know you have read the full description. We are looking for someone interested in a dependable, long-term collaboration and developing alongside our team.
5 days ago40 proposalsRemoteopportunity
Automatic video lighting and sound adjustment
Seeking an AI developer to build an automated system that enhances lighting and audio for short, three-minute monologue videos. The solution should accept simple uploads, analyse footage, and apply a set of intuitive presets to optimize exposure, color balance, noise reduction, and EQ. Deliverables include a user-friendly interface, reliable processing pipeline, configurable presets, and performant output suitable for quick post-production. Experience with video/audio ML, real-time processing, and cross-platform compatibility preferred. This should be more than simple colour adjustemnts that are native to mobile phone filters.
16 days ago27 proposalsRemoteopportunity
Complete SaaS ERP Solution for Tax/Accounting Firm
Develop a comprehensive micro‑ERP (web + mobile) for a tax and accounting consultancy with modular, API‑driven architecture compliant with Spanish and EU fiscal, customs, and data‑protection rules. Core modules: secure client document portal, invoicing/billing with IVA/VAT handling, payment gateway integration, client self‑registration with digital contract/SEPA signature, and an accounting module supporting SII and exports (XML/CSV/SAF‑T). Full AEAT support for all relevant models (VAT, IRPF, corporate, withholdings, censal), non‑resident taxation (Modelo 210/211/213/714), INTRASTAT declarations with CN8 classification and customs submission, multilingual UI (Spanish, Polish), OAuth2/JWT security, AES‑256/TLS, PSD2 compliance, logging and HA hosting. Provide portfolio, proposed stack, and experience with banking, AEAT, and INTRASTAT integrations; specify required inputs for final budgeting and a development timeline.
4 days ago44 proposalsRemoteUS-Based Virtual Assistant Needed
We are looking for a US-based freelancer to assist with administrative tasks related to online business operations. Responsibilities: Complete identity verification where legally required. Assist with account setup on professional platforms. Communicate with our team during the onboarding process. Perform occasional administrative tasks as needed. Requirements: Must be based in the United States. Excellent communication skills. Reliable and responsive. Previous experience with online platforms is a plus. This is a paid freelance project. Please submit your proposal with a brief introduction and your availability.
25 days ago2 proposalsRemoteopportunity
US-Based Virtual Assistant Needed
We are looking for a US-based freelancer to assist with administrative tasks related to online business operations. Responsibilities: Complete identity verification where legally required. Assist with account setup on professional platforms. Communicate with our team during the onboarding process. Perform occasional administrative tasks as needed. Requirements: Must be based in the United States. Excellent communication skills. Reliable and responsive. Previous experience with online platforms is a plus. This is a paid freelance project. Please submit your proposal with a brief introduction and your availability.
25 days ago10 proposalsRemoteMeta Ads Specialist – Lead Generation
We're looking for an experienced Meta Ads specialist to set up and manage a lead generation campaign for one of our companies. The role includes: Creating and managing Meta (Facebook & Instagram) ad campaigns Audience targeting and campaign optimisation Providing regular performance reports and recommendations Integrating leads with HubSpot so our team can follow up efficiently Monitoring and improving campaign performance Requirements: Proven experience with Meta Ads Experience with HubSpot lead integration Strong understanding of lead generation campaigns Good communication and reporting skills Please include examples of successful Meta campaigns you've managed, the results achieved, and start your proposal with "Meta" so we know you've read the brief.
18 days ago59 proposalsRemoteopportunity
Social media content creator for static posts
Project Title: Social Media Content Creator for Magazine I’m looking for a creative and reliable content creator to produce engaging photo content for my magazine’s social media platforms, primarily Instagram for 6 weeks The ideal freelancer should be able to: *Design eye catching social media graphics *Create engaging single image and carousel posts *Write compelling captions that match our brand voice *Turn article topics, current affairs, and magazine features into visually appealing social media content *Stay up to date with social media trends while maintaining a professional, editorial feel Requirements: *Proven experience creating social media content *Strong graphic design skills (Canva, Adobe Creative Suite, or similar) *Creativity and attention to detail *Ability to meet deadlines and communicate effectively *A portfolio of previous work is required Please attach similar projects you’ve worked on along about 3-5 with your rates and turnaround time. This has the potential to become an ongoing collaboration for the right freelancer.
5 days ago34 proposalsRemoteAI-Powered Women Wellness App
Hi, Thank you for submitting your proposal for the Women Wellness App project. I am highly impressed by your profile and experience. We are currently reviewing all candidates and technical approaches. As part of our open and collaborative process, we have published the project's vision, planned architecture, and core features on GitHub. To help us move forward with your application, please take a moment to: Review our official repository: https://github.com/carecure26/Women-Wellness-app Leave a Star (⭐) on the repository. Drop a comment in our "Discussions" tab introducing yourself and sharing your initial technical thoughts on our AI features or tech stack: https://github.com/carecure26/Women-Wellness-app/discussions/1 This will help us better evaluate how we can work together. Looking forward to your input! Best regards, Eng. Afaf Ali
14 days ago49 proposalsRemoteSocial Talent Sourcing Expert
We are looking for a Social Talent Sourcing Expert who can help us find and collect potential candidates from social platforms such as Facebook, Instagram, LinkedIn, Twitter/X, Reddit, and other online communities. The main task is to search for people who match our target profile. We will provide the full details of the type of people we need after we contact you. Responsibilities: * Search for relevant people on Facebook, Instagram, LinkedIn, and other social platforms * Find profiles based on job title, skills, industry, location, experience, and online activity * Collect candidate information in a clear format, such as name, profile link, current role, location, and contact info if available * Identify active and real profiles, not fake or low-quality accounts * Use keywords, hashtags, groups, communities, and advanced search methods to find strong leads * Organize all sourced leads in Google Sheets or Excel * Provide regular updates on progress and sourcing results Requirements: * Experience with social media sourcing or talent sourcing * Strong research skills across Facebook, Instagram, LinkedIn, and other platforms * Good understanding of how to find people through keywords, groups, hashtags, and public profiles * Ability to judge whether a profile is relevant and high quality * Good attention to detail * Ability to work independently and follow instructions * Experience with recruiting, lead generation, or online research is a plus Preferred Skills: * LinkedIn Boolean search * Facebook group research * Instagram hashtag and profile research * Contact finding tools * Google Sheets or Excel * Talent sourcing for contractors, freelancers, or niche roles What We Provide: We will provide clear details about the target people we need to find, including industry, skills, location, job titles, and other requirements after initial contact. To Apply: Please share your previous experience with social talent sourcing and mention which platforms you are strongest at using.
a month ago17 proposalsRemote