
Customer Experience Projects
Looking for freelance Customer Experience jobs and project work? PeoplePerHour has you covered.
featured
UK Sample Maker Needed for technical compression headwear
I am looking for an experienced sample maker or garment machinist to manufacture a single prototype of a technical stretch sports headwear product. A professionally prepared tech pack, production patterns and construction specifications are already complete, so no design or pattern development is required. The prototype will be manufactured from stretch performance fabric. Experience producing technical garments or stretch products is preferred. An NDA must be signed before the documentation is shared. Please provide your fixed price and estimated lead time.
Automation of a Accounting business using Claude code
I am currently exploring the development of a fully automated accountancy practice and am looking for an experienced developer or AI automation specialist to assist with the project. I have reviewed Claude Code and would like to use it as part of the development, together with prompt-based automation tools and integrations. I have already designed the proposed platform, workflows and overall functionality, and I am now trying to find the right person to help build and implement it. The aim is to automate as much of the accountancy business as possible, including client onboarding, document collection, workflow management, accounts and tax preparation, client approvals, communications and administrative tasks, while retaining appropriate human review and approval controls. Please let me know whether you have experience with Claude Code, AI agents, workflow automation or building platforms for accountancy or other professional service businesses. I would also be interested to understand whether you would be able to undertake a project of this nature. Please contact me if you are interested, and we can arrange a call to discuss the project and requirements in more detail. Kind regards, Jai Kainth
5 days ago37 proposalsRemoteLong-Term Video Editor for UGC Content
I'm a UGC content creator. I film raw footage regularly and need a reliable editor to turn it into polished, ready-to-post videos - long term, not one-off. What I need: Minimum 4 short videos (30-45 sec each) edited per week, ongoing Clean cuts, smooth transitions, good pacing Captions added (styled, on-brand, easy to read) Voiceover: I'll usually provide mine, but if you can also do voiceover, that's a bonus Comfortable with CapCut, Canva, or similar tools What I'm looking for in you: Solid UGC/short-form editing experience (TikTok, Reels, Shorts style) Reliable turnaround - this is a weekly commitment Someone I can build a long-term working relationship with Before hiring: I'll send one paid sample video for you to edit as a test. If I like your style, we'll move to ongoing weekly work. You're welcome to keep your watermark on the test submission. Budget: $10 per video (4 videos/week = $40/week and $160/per month to start if only 4 videos are edited per week usually its more than 4), open to revisiting as we build a long-term working relationship. Please confirm you're comfortable with this rate when you apply.
3 hours ago15 proposalsRemoteMigrate 2012 Intel MacBook Pro to 2021 M1 Pro MacBook Pro & SSD
Migrate a 2012 Intel MacBook Pro to a 2021 M1 Pro MacBook Pro, including Logic Pro projects, Superior Drummer 3, Native Instruments/Kontakt, Spitfire Audio and Waves setups. Configure external SSDs for large sample libraries and ensure paths, permissions and plugin authorization function under Apple Silicon. Require demonstrable experience with music production on M1 systems. Location Hackney, London; remote assistance or on-site visit available.
15 days ago4 proposalsRemoteFull Stack Development
Seeking a seasoned full‑stack developer to architect, build, and maintain a scalable SaaS platform. Responsibilities encompass robust backend engineering, AI integration, React frontend implementation, API credit management, comprehensive testing, thorough documentation, and security‑centric development. Must demonstrate proficiency in JavaScript, TypeScript, C#, Python, and Java, with experience delivering reliable, maintainable code, automated tests, and secure deployments.
19 days ago57 proposalsRemoteInsurance Wordings Professional to draft policy language
Experienced insurance wordings professional needed to draft and refine commercial policy forms and an extensive endorsement library. Prefer legal background and demonstrated expertise in market-compliant policy language. Responsibilities include reviewing competitor forms, drafting bespoke policies to market standards, editing completed wordings, and building a comprehensive endorsement catalog aligned with each policy. Ongoing engagement until project completion; precision, clarity, regulatory awareness, and consistency are essential. MUST have legal or insurance background experience or education. Please do not have AI write your reply!
14 days ago18 proposalsRemoteopportunity
UK Commercial Litigation Solicitor
We are looking for an experienced UK Commercial Litigation Solicitor to provide urgent legal advice regarding a dispute with our third-party fulfilment and warehousing provider. This is a business-to-business commercial contract dispute governed by the laws of England and Wales. Background We entered into a signed fulfilment and warehousing agreement with a UK third-party logistics (3PL) provider. The agreement contains an express clause requiring 30 days' written notice for termination by either party. On 27 June 2026, we served written notice to terminate the agreement in accordance with the contract. On 30 June 2026, the fulfilment provider confirmed in writing that: Friday, 3 July 2026 would be the final day they would dispatch our customer orders. They were still reconciling and packing our inventory. They could only "try" to have our stock ready for collection. They anticipated that multiple collections might be required. Our concern is that the provider intends to cease providing the contracted fulfilment service only six days after receiving our contractual notice, rather than continuing to perform the agreement throughout the agreed 30-day notice period. We require urgent legal advice on whether the provider is entitled to end the service before the contractual notice period expires, whether this amounts to a breach of contract, and whether we have grounds to recover the financial losses arising from these actions. Advice Required We require an experienced solicitor to review: The signed fulfilment agreement. The contractual termination provisions. Email correspondence. The actions taken during the notice period. Our legal position. Any potential breaches of contract. Our prospects of recovering financial losses. Specifically, we require advice on: Whether the fulfilment provider has complied with the contractual 30-day notice provisions. Whether they were required to continue performing the agreement throughout the notice period. Whether ending the fulfilment service after only six days constitutes a breach of contract. Whether requiring us to collect our stock before the expiry of the contractual notice period is lawful. Whether we have grounds to recover financial losses, including additional transport, fulfilment costs, lost sales and other consequential losses where recoverable. Whether a Letter Before Claim should now be issued. What immediate steps we should take to protect our legal position before collecting our stock. Documents Available Please only apply if you have experience in: Commercial contract disputes Commercial litigation. Warehousing and logistics agreements. Third-party fulfilment (3PL) contracts. Recovery of commercial losses. Please include details of your relevant experience, similar matters you have acted on, your hourly rate or fixed-fee proposal, your availability for an urgent consultation, and whether you would be able to continue acting for us should the matter proceed beyond the initial advice. Timescale This matter is urgent. We are looking to appoint a solicitor immediately and would ideally like an initial consultation within the next 24 hours. Our objective is to establish whether the fulfilment provider has breached the agreement, protect our legal position before our stock is collected, and recover any financial losses arising from any proven breach.
a month ago11 proposalsRemotePaid Search Specialist Google Ads
We are a digital marketing company looking to outsource the setup and management of paid ads accounts This is a hands-on specialist role for someone passionate about campaign optimisation, creative testing, performance analysis, and scaling profitable acquisition through Google Ads. WHAT WE’RE LOOKING FOR Strong experience across Search Campaigns, Performance Max and App Campaigns (UAC) Proven track record improving acquisition performance and campaign efficiency at scale Strong understanding of paid search optimisation, bidding strategies and auction dynamics Excellent analytical skills with strong attention to detail Experience with Google Ads, GA4, Google Tag Manager and Looker Studio Strong copywriting instincts and a passion for performance-driven creative Comfortable working across both the analytical and creative sides of paid search Highly organised with the ability to manage multiple priorities across fast-moving campaigns Clear communicator who collaborates effectively across cross-functional teams Interest in leveraging AI tools and automation platforms to improve marketing workflows and campaign performance
19 days ago52 proposalsRemoteFreelance B2B SDR / Appointment Setter — UK & Nordics
We are looking for a freelance B2B SDR / Appointment Setter to help us open conversations with companies in the UK and Nordic markets. We sell nearshore software development, staff augmentation, DevOps, AI, cloud, and dedicated engineering pods from Europe and Latin America. Our ideal clients are companies that are scaling engineering teams, starting digital transformation, AI or cloud projects, or looking for a reliable nearshore technology partner. This is a remote freelance role with a strong performance-based model. You will be paid for qualified meetings booked, with an additional success bonus when a lead becomes a client. What you will do You will identify and reach out to potential B2B clients in the UK and Nordic markets, mainly technology, SaaS, fintech, banking, logistics, e-commerce, and enterprise companies. Your main responsibility will be to book qualified discovery meetings with decision-makers such as CTOs, VP Engineering, Heads of Product, Heads of AI, COO, Transformation Leaders, or other senior stakeholders responsible for technology delivery. You will use LinkedIn, email, and other outbound channels to start conversations, qualify interest, and schedule meetings for our sales team. Ideal client signals We are especially interested in companies that are: - Scaling software engineering teams - Opening new development centers - Starting AI, cloud, DevOps, or digital transformation projects - Raising Series B, Series C, or later funding - Hiring CTOs, VP Engineering, Head of AI, COO, or Transformation Leaders - Looking for nearshore software development or staff augmentation partners - Struggling to hire enough internal tech talent Requirements You should have experience in B2B outbound sales, appointment setting, lead generation, or SDR work. You need to be comfortable reaching out to senior business and technology decision-makers in English. Experience selling or generating leads for IT services, software development, staff augmentation, SaaS, recruitment, outsourcing, or consulting will be a strong advantage. You should be independent, organized, and able to work remotely without micromanagement. Compensation This is a freelance / performance-based role. You will receive payment for each qualified meeting booked and accepted by our team. There will also be an additional bonus for signed clients generated from your meetings. Exact rates will be discussed depending on your experience, market knowledge, and expected meeting quality. This role is a good fit if you: - Have experience generating B2B meetings - Know how to use LinkedIn and email for outbound sales - Understand how to speak with senior decision-makers - Prefer flexible remote freelance work - Are motivated by performance-based earnings - Have experience with UK, Nordic, or European markets To apply, please send a short message with your experience, markets you have worked with, examples of B2B campaigns you have done, and your expected rate per qualified meeting.
22 days ago15 proposalsRemote2D/3D Design for Pet Products, My ideas and delivering 2D / 3D
I am looking for an experienced designer ideally with knowledge of pet product design to turn my ideas into 2D wireframe and 3D mock ups ready for production. Products include dog lead, dog collar and dog harness. The 2D wire frame should be a technical drawing showing measurements, dimensions and technical things like fabric choice and materials. Like a schematic / wireframe so a factory can look at it and know what to do. I will provide reference images, as well as a written brief and some AI generated images which convey the product. You don't need experience in pet products, but more of an understanding of how things are made and how to put that across in a design. I will need to see some examples of your work, 2D and 3D. And screen grabs of your workflow to make sure you are not just using AI. Please reply message me with a PDF or link to your portfolio on a respected website (either on this website or whatever). I am not looking for a NASA style schematic or design, can be simple, but needs to be clear what it is and the vision. I have attached some examples of what we need. I look forward to hearing back.
6 days ago22 proposalsRemoteopportunity
Estimator - construction
Experienced Construction Estimator/Quantity Surveyor required to prepare comprehensive cost estimates for a large-scale London project. The ideal candidate must possess proven experience in similar developments, demonstrate detailed knowledge of UK construction pricing, procurement, and contractual practices, and be based in the UK. Deliverables include accurate elemental cost breakdowns, provisional sums, risk allowances, and clear reporting suitable for tendering and budget control. Timely delivery and attention to detail are essential.
17 days ago19 proposalsRemoteUK Product Listing via Avasam — 50 Products
I am the founder of Clickfair Ltd, a registered UK dropshipping business. I need an experienced e-commerce freelancer to list 50 products across three UK sales channels — eBay, Amazon and TikTok Shop — using the Avasam dropshipping platform. All product research is already completed. You will receive a fully prepared Excel spreadsheet containing everything you need: • 50 products with Avasam search terms • Ready-to-use optimised titles for eBay, Amazon and TikTok Shop • Pre-calculated sell prices for every product • TikTok permitted flags clearly marked • Step-by-step instructions inside the spreadsheet This is a straightforward execution task — no research or copywriting required. Everything is prepared. I just need someone with the right platform experience to get it done correctly. --- SCOPE OF WORK 1. Search each product in Avasam using the provided search terms 2. Filter results to UK suppliers ONLY — no China-shipped products under any circumstances 3. Fill in the real Avasam SKU, actual cost price and stock quantity in the spreadsheet for every product 4. Flag any products not found in Avasam or only available from China suppliers — do not list without my written approval 5. Apply the saved Clickfair Standard listing profile for all eBay listings (policies already configured in Avasam) 6. Use the provided titles exactly as written — do not rewrite or modify without approval 7. Set all eBay listings to Good Till Cancelled duration 8. Do NOT list any product marked NO in the TikTok permitted column on TikTok Shop 9. Return the completed spreadsheet with all SKUs, costs and stock quantities filled in before any listing goes live 10. Confirm all live listings with URLs upon completion --- PLATFORM DETAILS • Avasam: Advanced plan — eBay, Amazon and TikTok Shop UK all connected and ready • eBay: Business seller account (clickfairltd) — listing profile and all policies already saved • Amazon: Seller Central UK account active • TikTok Shop: UK seller account active --- IDEAL FREELANCER • Prior Avasam experience is essential — please confirm this in your proposal • Proven eBay UK dropshipping or business seller listing experience • Experience with Amazon Seller Central UK • Experience with TikTok Shop UK • Strong attention to detail — titles and prices must be entered exactly as provided • UK-based preferred but not essential if you have strong UK marketplace experience --- IMPORTANT TERMS • You will receive limited account access only — listing permissions, not financial or account settings • All pricing is pre-calculated — do not change sell prices without written approval • If the actual Avasam cost makes the margin fall below 25% on any product, flag it and do not list it • Full payment released only after all listings are confirmed live with URLs and the completed spreadsheet is returned --- TO APPLY Please include in your proposal: 1. Confirmation that you have used Avasam before 2. Examples of eBay, Amazon or TikTok Shop listings you have created 3. Your availability to start within 24–48 hours Looking forward to working with the right person.
25 days ago15 proposalsRemoteSEO specialist to suppress older negative links
Scope of work: Audit current search rankings and backlink profile of the negative result Build content across owned platforms (website, LinkedIn, YouTube, directories) Secure legitimate press/guest content placements On-page SEO and internal linking Monthly rank tracking and reporting Requirements: 3+ years ORM/SEO experience with verifiable results Familiar with tools like Ahrefs or SEMrush Honest about realistic timelines (months, not days) Comfortable signing an NDA To apply, include: Brief outline of your approach One past example with results/timeframe Tools you use for tracking
17 days ago40 proposalsRemoteLinkedIn/Email Outreach Specialist — NHS-Facing Consultancy
Dobson Consulting, an independent NHS workforce and talent advisory practice established by a former senior NHS talent acquisition manager, partners with NHS Trusts, ICBs, hospices and healthcare organisations on recruitment and workforce strategy. We seek an outreach specialist to compile a targeted contact list and schedule qualified conversations with decision-makers—HR Directors, Heads of People, workforce leads—and with referral partners including recruitment agencies and HR consultancies. Strong experience in healthcare outreach and stakeholder engagement required.
15 days ago24 proposalsRemoteopportunity
Google Ads Specialist Needed for UK Shopify E-commerce Store
We are looking for an experienced Google Ads specialist to improve the performance and sales of a UK Shopify e-commerce store. This will begin as a paid trial project. The initial work should include: - Full Google Ads account audit - Review of Shopping, Performance Max and Search campaigns - Google Merchant Center and product feed review - Conversion tracking and GA4 check - Campaign structure, bidding and budget analysis - Search term and negative keyword review - Identification of wasted ad spend - Clear recommendations for improving ROAS and conversions - A practical 30-day optimisation plan Requirements: - Proven experience with Shopify e-commerce Google Ads - Experience managing UK Shopping and Performance Max campaigns - Strong knowledge of Google Merchant Center - Able to analyse conversion tracking and campaign data - No automated or low-quality campaign setup - Communication must be through written messages only; no calls are required Please include: 1. Two relevant e-commerce Google Ads examples 2. Previous results, including ROAS or conversion improvements 3. The main issues you would check first 4. The tools you use 5. Your fixed price and delivery time 6. What is included in your service This is a paid trial. Ongoing monthly Google Ads management may be available if the work is professional and effective.
15 days ago33 proposalsRemoteAI Food Website Development
NOBLECORE # AI Food Website Developer Needed I am looking for an experienced developer to build a modern food website with AI-powered features and automation. The website should include: * Recipe and food content management * AI recipe generation based on user ingredients * AI meal planning and food recommendations * AI chatbot for cooking and recipe assistance * User accounts and saved favorites * SEO-friendly design * Mobile responsive layout * Admin dashboard * Automated content and email workflows Preferred skills: * AI integrations (OpenAI, Gemini, etc.) * React, Next.js, WordPress, or similar technologies * Experience building content, food, or AI-powered platforms Budget is a placeholder Please send examples of similar projects, your recommended tech stack, timeline, and estimated cost.
7 days ago65 proposalsRemoteWe are hiring a Graphic Designer
We seek a talented Graphic Designer with minimum one year of experience for a remote assignment. The role entails refining logos, producing marketing collateral, crafting social media graphics, and developing presentation templates. Candidates must demonstrate strong typography, color theory, and composition skills, be proficient in Adobe Creative Suite, and present a professional, diverse portfolio. Deliverables include high-resolution, print-ready files and web-optimized assets, with punctual revisions and clear project communication.
17 days ago56 proposalsRemoteLooking for a Professional Video Editor for Long & Short Videos
I am looking for a professional and creative video editor to edit high-quality videos for YouTube, Instagram Reels, TikTok, Facebook, and other social media platforms. The ideal editor should have experience with engaging storytelling, smooth transitions, color correction, motion graphics, subtitles, sound design, and fast-paced editing styles that keep viewers engaged.
24 days ago24 proposalsRemoteFreelance DevOps Support Engineer (Part-Time, Remote) | EUROPE
About Us: We are building next-generation DevOps and Cloud engineers through hands-on, outcome-driven education. Our students don't just watch content — they build, deploy, break, and ship real systems. To support this mission, we're looking for an experienced DevOps / Cloud Engineer who genuinely enjoys helping others learn and grow. This is a part-time, support role — straightforward, focused, and impactful. The Role: As a DevOps / Cloud Support Engineer, your primary responsibility is to provide technical support to our students on Discord across our DevOps and DevSecOps bootcamp programs. You will combine deep technical expertise with clear, patient communication to ensure students feel supported and unblocked throughout their learning journey. This role is 100% remote, part-time, must overlap with EUROPE time zone(CEST). Key Responsibilities Student Technical Support Answer student technical questions within 2 hours on Discord across our DevOps and DevSecOps trainings Help students troubleshoot issues with tools, commands, configurations, and concepts Proactively check in on open threads to ensure students are unblocked and making progress Foster a supportive, high-trust learning environment Open, communicative, and approachable — students should feel comfortable reaching out at any time Support is primarily written via Discord, but when needed, be ready to jump on a short call with a student to solve issues in real time and unblock them faster Course Quality Feedback Flag and document course content that appears outdated, broken, or unclear Report recurring student issues to the course maintenance team for fixes and updates Contribute observations that help keep our bootcamp content aligned with current industry standards Career Development Support (occasional, on-demand) Conduct 1-on-1 career calls with students — mock interviews, career planning, and job search strategy Review and provide actionable feedback on student CVs and LinkedIn profiles Help students prepare for technical interviews Guide students on how to present their bootcamp projects and hands-on experience to hiring managers Required Skills & Experience 3+ years of professional DevOps experience Solid hands-on experience with Docker, Kubernetes, CI/CD pipelines, Terraform, AWS and Scripting Strong understanding of DevOps concepts and workflows Strong written English — clear, patient, and helpful communication style Available to cover EUROPE time zone (CEST) Comfortable working in a fast-moving, remote environment Nice to Have Prior experience with DevSecOps concepts and tools Experience mentoring, teaching, or coaching engineers Familiarity with Discord as a support and community channel Exposure to AI-driven DevOps tools and workflows Compensation & Hours Hourly contract + Base salary for availability 10-20 hours per week, flexible schedule based on student demand Competitive hourly rate for top-tier candidates Why Join Us Direct influence on engineers' careers High-autonomy and ownership in your work. Work with modern DevOps tooling and a passionate learning community Fully remote, flexible schedule Long-term collaboration potential
16 days ago38 proposalsRemoteInterior design website
Looking for an experienced WordPress + Elementor developer to build a luxury interior design studio website. Requirements: * Build using WordPress and Elementor * Responsive on desktop, tablet and mobile * Fast loading * Clean, minimalist aesthetic * Able to use my branding, copy and licensed images * Experience with premium architecture/interior design websites * Portfolio required
25 days ago86 proposalsRemoteGoogle Ads Specialist Needed for UK Ecommerce Store
I am looking for an experienced Google Ads specialist to help manage and optimize ads for a UK ecommerce store. We sell display frames and acrylic display cases for brick/model collectors. The main goal is to increase UK sales and improve ROAS. Main tasks: - Review the current Google Ads account - Optimize Google Shopping, Performance Max and Search campaigns - Check keywords and negative keywords - Improve campaign structure and ad copy - Check conversion tracking - Give clear budget and bidding suggestions - Provide weekly optimization and performance updates Requirements: - Experience with UK ecommerce Google Ads - Strong experience with Google Shopping and Performance Max - Able to explain the strategy clearly - Communication by message only, no phone calls Please include: 1. Examples of past Google Ads results 2. What you would do in the first 7 days 3. Your fixed price or monthly management fee
24 days ago37 proposalsRemote