Complaint Handling Projects
Looking for freelance Complaint Handling jobs and project work? PeoplePerHour has you covered.
Freelance Legal Administrative Support Specialist
Attention to all meticulous administrative professionals with a penchant for legal operations! i am on the lookout for a proficient freelance legal administrative support specialist to bolster my work efficiency and provide invaluable assistance in legal administrative functions. Your pivotal role will encompass a spectrum of tasks aimed at streamlining operations, ensuring meticulous client service, and advancing our organizational goals within the legal realm. Responsibilities - Prompt and professional handling of client correspondence, including messages and calls. - Coordination and management of online meetings, ensuring seamless scheduling and execution. - Implementation of administrative protocols to enhance workflow efficiency within legal operations. - Delivery of top-notch support services to our esteemed clientele, addressing their needs with precision and diligence. - Collaborative engagement with internal stakeholders to propel the achievement of organizational objectives in the legal domain. This is a freelance hiring and Compensation will be provided at a competitive rate of $22 per hour.
a month ago18 proposalsRemoteopportunity
PPC Paid Ads Manager for Tradesman Software
We are a growing software startup specialising in field service and job management solutions for service and trade businesses like plumbers, electricians, and maintenance professionals. Our software empowers these companies to efficiently handle their jobs, schedules, invoices, and field operations. Currently, our focus is on the UK market, catering to micro and small businesses with customer sizes ranging from 2-40 staff members. As well as some small paid campaigns in other UK speaking territories such as Australia and New zealand About the role: The role is to promote brand awareness and drive acquisition volumes through the use of digital ads, with a keen focus on ROI. You will need proven experience of paid media, including Google Ads and potentially Social Media Advertising in future. Your aim is to put Workever firmly on the map as a field management software solution for tradesmen and service businesses. Skills required: - Someone who already feels confident to manage and execute paid-for media alone - Ability to create event codes, domain whitelisting, API tracking and Pixel checking - Ability to collaborative effectively with other freelancers and the rest of the team - Understanding of SaaS business to drive subscriptions at a sensible ROI - Ability to report back monthly and offer recommendations for improvement - Good understanding of keyword research Day to day would include: - Analysing current campaigns to make recommendations on where to improve and remove and where to place budget for the lowest CPA - Understanding target audience, how to reach them and how to expand the offering to higher headcount businesses in a cost-effective manner - Managing performance reports and ensuring that all data is accurate and up to date - Employing a test and learn strategy to each ad group/campaign to understand efficiency and challenges - Creating visibility across individual trade verticals - Keeping a close eye on bid strategy, CTAs and landing pages to improve conversion - Trialling and recommending alternate platforms such as Performance Max, Bing Ads - Continual optimisation of campaigns to drive success - Using Search Console to interrogate potential opportunities Rough Monthly Paid ads budget: £6,500
9 days ago34 proposalsRemoteWebsite Testing
Comprehensive Website Testing Services 1. Introduction: We are seeking proposals from qualified vendors to conduct comprehensive testing of our website. The purpose of this testing is to ensure the functionality, usability, compatibility, security, performance, and content accuracy of the website. The selected vendor will be responsible for executing various testing types and providing detailed reports with findings and recommendations. 2. Scope of Work: The scope of this project includes conducting comprehensive testing of the Medha Immigration Consultants website to assess its functionality, usability, compatibility, security, and performance. The testing should cover all aspects of the website, including but not limited to: Functionality testing to verify links, forms, navigation menus, search functionality, interactive elements, and dynamic content. Usability testing to evaluate ease of navigation, layout, design consistency, readability, accessibility, and responsiveness across different devices and screen sizes. Compatibility testing to ensure compatibility with various browsers, operating systems, screen resolutions, and assistive technologies. Security testing to identify and address potential vulnerabilities such as SQL injection, XSS, authentication, authorization, SSL certificate installation, secure transmission of data, error handling, and logging mechanisms. Performance testing to determine website capacity, response times under heavy load conditions, server and database performance, image and media optimization, caching mechanisms, and monitoring of performance metrics. 3. Deliverables: The testing service provider is expected to deliver the following: Detailed test plan outlining the testing approach, methodologies, tools, and schedule. Test cases and scenarios covering all aspects of the website. Test reports with findings, recommendations, and prioritized action items. Documentation of identified issues, including severity levels and sugge
15 days ago25 proposalsRemoteScript that automates interactions within specific digital env.
We are seeking a developer with a strong background in emulation to create a script that automates interactions within a specific digital environment. Despite these functionalities being available through a designated interface, the challenge lies in bridging this gap using emulation technology. The developer’s task involves utilizing an emulator, possibly an Android emulator, to replicate the user interface of a specific digital environment within a designated setting. This emulation must be advanced enough to handle interactions with content that requires specific actions. The script will automate processes like responding to comments and expressing positive sentiments, tasks that are manually feasible within the environment but are currently not accessible through traditional means. The successful candidate should possess a deep understanding of emulation, particularly in its application for replicating user interactions. They will develop a module capable of receiving relevant data and instructions, then interfacing with the emulator to execute these tasks within the emulated interface. This ensures that the actions closely resemble human behavior. This project demands a developer who is not only technically proficient but also innovative, capable of devising creative solutions to integrate emulation effectively. Candidates interested in this role should specify their choice of emulator and discuss their experience with emulation projects, particularly those involving user interface interactions. We are looking for someone who can navigate the complexities of emulating interactions within the designated environment, ensuring that the module can effectively automate desired actions, thereby enhancing our workflow within the digital space.
25 days ago12 proposalsRemoteAdministrative Assistant Needed
Are you a skilled communicator with a passion for providing exceptional customer service? I'm currently looking for a dedicated freelance customer service representative to join our me. Your primary responsibilities will include efficiently managing client inquiries, responding promptly to messages, handling incoming calls, and coordinating online meetings. Duties: - Responding to client inquiries via email, chat, and phone in a timely and professional manner. - Managing and organizing client communication channels effectively. - Assisting in scheduling and coordinating online meetings with clients and my self. - Providing knowledgeable and friendly assistance to clients to ensure their needs are met satisfactorily. Requirements: - Proven experience in customer service or related field. - Excellent verbal and written communication skills. - Strong organizational and time management abilities. - Ability to work independently and collaborate effectively with team members. - Proficiency in using communication and scheduling tools. Payment: Compensation for this position is set at $20 per hour, commensurate with experience and performance.
a month ago53 proposalsRemotePodcast Editor and Video Editor with clips (retainer)
I record, product and edit my own podcasts. However time is a struggle and I'm seeking an assistant to do this work on a retainer moving forward. The amount of content I have will vary from month to month so the retainer will need to float. As I presently do my own my brief is as follows: Audio will be provided in near perfect format. The intro entry and exit voiceover will be provided and very rarely does and slicing of the podcast order need dealing with. I do this via garageband, export to MP3 and upload to soundcloud. Really simple. Video. We have three static cameras. We have a basic intro and exit that is added to the video in final cut. The audio (from garageband) is then overlaid and the three camera angles aligned (timing wise). Will then spend 10/15 mins in final cut changing the angle from guest camera to host camera depending on whos talking. I do this by scrolling at a reasonable speed over the guests camera (who speak the most) and seeing when they aren't talking (and slicing in the host). This is then uploaded to our YouTube Channel. The final part which I may keep doing or pass on is to upload the video to opus clip pro for it to generate 2 or 3 reels/clips for social media content. At present we handle the social media content - but are open to assistance. We have 2 active podcast/video channels and a third that is less active. Please could you read brief, provide thoughts on how you can help and shape what we are doing. With those that can assist with a thought out response I'll share an example of the end product we have to see the work in a little more detail. thanks Martin
a month ago39 proposalsRemoteDevelop Financial Statement Model for a Publicly Listed Company
I am seeking a skilled financial analyst or modeler to develop a comprehensive financial statement model for a publicly listed company. This project requires a detailed understanding of financial accounting, corporate finance, and financial modeling. Objectives: Creation of a Dynamic Model: Develop a dynamic financial statement model that can forecast income statements, balance sheets, and cash flow statements for the next 10 years on monthly basis. the model will be based on 5 years of actual figures on annual basis. Scenario Analysis: Include capabilities for scenario analysis to assess the impact of various financial and operational strategies on the company's future financial health. Dashboard and Reporting: Create an interactive dashboard for easy visualization and analysis of financial data, including key performance indicators (KPIs) and financial ratios. Requirements: Expertise in Financial Modeling: Proven experience in building complex financial models, particularly for listed companies. Welling to put in the work and read the annual reports published by the company to identify all relevant information that will be used to drive the model Understanding of Financial Reporting Standards: Strong understanding of IFRS or GAAP, as applicable. Attention to Detail: Ability to work with precision and accuracy in handling large sets of financial data. Software Proficiency: Proficient in Microsoft Excel or other relevant financial modeling tools. Deliverables: A fully functional financial model in Excel or the agreed-upon software. A user guide or documentation explaining the model's structure, assumptions, and how to update it. A presentation deck summarizing key findings and insights from the model. Timeline: The complete model is expected to be delivered within 4 weeks from the start of the project. Budget: 200$ Please provide examples of previous financial models you have developed, especially those relevant to publicly listed companies. Looking forward to your proposals and hoping to collaborate on this critical project!
18 days ago21 proposalsRemoteSkilled Writer and Personal Assistant to Support a Busy Doctor
Job Overview: We are seeking a highly organised and self-motivated personal assistant to support the daily academic activity of a busy doctor. This role demands excellent communication skills, proficiency in diary management, and the ability to handle emails and scheduling with high efficiency. The role would also include planning conferences and brainstorming presentations and meeting planning. Experience in medical writing and a basic understanding of accounting using Xero would be advantageous. This post might appeal to someone with a medical or academic background who is looking for a new challenge or change of scene, with scope for autonomy and flexibility to suit the candidate. Key Responsibilities: Conduct daily and weekly reviews to ensure all tasks are on track and deadlines are met. Manage email correspondence and ensure timely and professional responses. Handle diary management and meeting scheduling efficiently. Assist in drafting, proofreading, and editing manuscripts, grant applications, and web content. Implement accounting tasks with proficiency in working with Xero . File management, managing Dropbox file structure, processing new scanned documents. Requirements: Strong background in medical or academic fields preferred. Outstanding written English and interpersonal skills. Proven experience in an administrative role, ideally with responsibilities related to writing or accounting. Self-motivated and able to work independently, with a keen interest in taking initiatives and developing the role further. Available to work 2-3 hours per day (including a Teams meeting with the client) with potential to increase hours based on performance. Additional Benefits: Initial 90-day trial period, with a possibility of transitioning to a permanent position. Opportunity to work in a supportive environment that values enthusiasm and personal development. Flexibility to introduce and implement new initiatives. If you are passionate about making a significant impact and thrive in a dynamic environment, we would love to hear from you. This is an excellent opportunity for someone who seeks to combine their knowledge of the medical or academic sectors with their administrative skills to foster efficient operations.
20 days ago20 proposalsRemoteProofreader for eBook (22 pages Gdoc)
Overview: We are seeking a meticulous and experienced Proofreader to review and edit a 22-page Google document. The ideal candidate will possess exceptional attention to detail, strong grammar and punctuation skills, and the ability to identify and correct errors efficiently. The proofreader will ensure the accuracy and consistency of the content, adhering to established style guidelines and formatting standards. Responsibilities: Thoroughly review the document for grammar, punctuation, spelling, and typographical errors. Ensure consistency in language, tone, and style throughout the document. Identify and correct any formatting issues, including alignment, spacing, and font consistency. Verify the accuracy of references, citations, and quotations. Cross-check table of contents, headings, and subheadings for accuracy and consistency. Collaborate with the author or publisher to address any concerns or queries regarding the content. Maintain confidentiality and integrity while handling sensitive information. Meet deadlines and adhere to project timelines. Requirements: Proven experience as a Proofreader or similar role, with a strong portfolio of completed projects. Excellent command of the English language, with proficiency in grammar, punctuation, and spelling. Familiarity with style guides such as APA, MLA, or Chicago Manual of Style. Attention to detail and ability to maintain focus during repetitive tasks. Strong communication skills and the ability to provide constructive feedback. Proficiency in Microsoft Word or similar word processing software. Ability to work independently and efficiently under minimal supervision. Flexibility to accommodate tight deadlines and fluctuating workloads. Preferred Qualifications: Previous experience proofreading eBooks or digital content. Familiarity with publishing industry standards and best practices. Knowledge of markup languages such as HTML or XML. Experience using proofreading tools or software. Application Instructions: Please submit your resume along with a cover letter highlighting your relevant experience and detailing why you are the ideal candidate for this position. Additionally, include samples of previous work or a link to your portfolio if available. Applicants who do not provide these materials will not be considered. Note: This is a freelance, remote position. Candidates from all locations are welcome to apply.
23 days ago41 proposalsRemoteCustom Connector for Prompt Mixer with GitHub Integration
We are seeking an experienced TypeScript developer to create a custom connector for Prompt Mixer, integrating functionality from LangChain to interact with GitHub repositories using OpenAI models. The connector should efficiently manage interactions, allowing users to leverage AI functionalities directly within GitHub repositories. **Project Goals:** 1. **Development of a Custom Connector:** The connector must interface Prompt Mixer with specific OpenAI models and GitHub repositories. Users should be able to fetch and interact with GitHub content through AI models. 2. **Configuration Settings:** Users must be able to enter their OpenAI API key and their GitHub Access Token within the connector settings effortlessly. 3. **Efficiency and Scalability:** The code should be clean, well-documented, and maintainable, with the ability to handle multiple requests smoothly. **Key Requirements:** - Extensive experience in TypeScript. - Understanding of AI model integration, specifically OpenAI. - Experience with GitHub’s API and developing integrations for it. - Familiarity with creating custom connectors, ideally having worked with Prompt Mixer, LangChain, or similar platforms. - Proven ability to write efficient, clean, and well-documented code. **Documentation and Resources:** - Create a Custom Connector: [Prompt Mixer Custom Connector Documentation](https://docs.promptmixer.dev/tutorial-extras/create-a-custom-connector) - Chat Engine: [LangChain Quickstart](https://js.langchain.com/docs/use_cases/chatbots/quickstart) - GitHub Integration: [LangChain GitHub Integration](https://js.langchain.com/docs/integrations/document_loaders/web_loaders/github) - Code Examples for Guidance: - [OpenAI Connector](https://github.com/PromptMixerDev/prompt-mixer-open-ai-connector) - [LangChain and Tavily Search OpenAI Connector](https://github.com/PromptMixerDev/prompt-mixer-langchain-tavily-search-openai-connector) - [Ollama Connector](https://github.com/PromptMixerDev/prompt-mixer-ollama-connector) **Deliverables:** - Source code of the custom connector. - Documentation detailing the architecture, setup, and usage instructions. - A simple demo implementation showcasing the connector in action. **Budget:** - Please provide your quote based on the project requirements. Looking forward to your proposals, please include examples of similar projects you have worked on, specifically involving TypeScript and AI integrations.
20 days ago11 proposalsRemoteopportunity
Virtual PR Assistant for a UK Audio Tech company
Ignore the budget posted here as it is irrelevant. Virtual PR Assistant - UK Audio Tech company Experience Level: Experienced Estimated project duration: Ongoing As this is an ongoing role the budget indicated is kind of irrelevant. Please state your hourly rate with your application. We require a remote-working PR assistant to support the in-house PR and marketing team at a London-based consumer audio business. Summary - This is not an entry-level position. You MUST have at least 2 years’ experience working in the PR industry, preferably with some knowledge of the consumer tech and lifestyle press. - This role involves day-to-day PR admin, as well as support with press outreach and asset creation. - You need to be familiar with UK culture (ideally based in the UK and if possible commutable into London). - You need to be available during UK business hours. We communicate via email, Teams, and phone. - You need to be a fantastic, enthusiastic communicator – in person and in writing. - You need to be willing to learn technical details relating to audio technology. - A pro-active mindset is also required to chase people up for things on a regular basis and keep on top of all tasks. - This is a part-time role, starting at around 20+ hours per month. Depending on how we work together, this could increase to many more hours per month. Tasks and Responsibilities - General PR work, including: - Tracking global coverage. - Coordinating and tracking sample send-outs. - Help with drafting media alerts and press releases. - Global press outreach. - Occasional event planning and in-person event support. - Liaising with regional agencies and sales teams. Knowledge & Skills - Ability to generate meaningful press coverage from a variety of media verticals. - Ability to manage multiple incoming requests, prioritising where necessary and making sure they are all dealt with in the correct manner. - Ability to quickly learn new software platforms. Education and Experience - At least 2+ years experience in the PR industry, preferably with knowledge of the English-language consumer technology and lifestyle press - An existing little black book of close media contacts would be ideal - Ability to handle many emails and requests per day - Exceptional ability to communicate, both in person and in writing - Highly organised and efficient - Trustworthy with strong personal integrity - Reachable during the hours of 9AM - 5PM UK time and respond to messages within 2 hours - Proven ability to prioritise and complete tasks - Since this is a virtual position, must be a self-starter, self-motivated, and able to work independently with minimal oversight - Must be comfortable developing and working in a virtual relationship, and having limited amount of face-time How to apply If you are interested and think you suit our requirements, We have some questions we ask you to answer... 1. Please tell us about yourself in a cover letter — your professional background and your experience in PR. How many of the above skills are you able to cover? Do you have a clippings portfolio you could share? 2. How many hours do you currently have available to support us? 3. Where are you located? 4. Is there anything in our spec that you are unable to meet or fulfil? 5. What is your hourly rate? For your "bid rate", please multiply your hourly rate x 20 Thanks! James
19 days ago7 proposalsRemoteI need a userfriendly website created.
Overview The website is tailored for A-level students looking to improve their exam performance by engaging with past exam questions. It is accessible on mobile devices, ensuring that students can study and practice anywhere and anytime. The platform's design prioritizes user-friendliness and engagement, making it an appealing study aid for the target audience. Key Features User Registration and Profiles: Students can sign up for an account, enabling them to access a personalized dashboard. This dashboard tracks their progress, performance, and provides feedback on completed exercises. Multiple Types of Questions: The website supports various question types, including multiple-choice questions (MCQs) and essay questions. This variety ensures comprehensive preparation, covering different aspects and formats of the A-level exams. Immediate Feedback for MCQs: In the initial phase, after answering MCQs, students receive instant feedback. This feature is designed to help them understand their mistakes and learn the correct answers promptly, enhancing the learning experience. Performance Tracking: The platform tracks the students' performance and feedback, which are readily accessible on their personalized dashboard. This tracking mechanism allows students to monitor their progress over time and identify areas that require more focus. Exam Condition Simulation: Students have the option to simulate exam conditions while practicing questions. This feature aims to familiarize them with the pressure and constraints of the actual exam environment, thus improving their time management and stress-handling skills. Phased Development Phase One: The initial launch of the website includes core functionalities such as user registration, a personal dashboard, MCQs practice with immediate feedback, performance tracking, and exam condition simulation. Phase Two: The subsequent phase will introduce an advanced feature where AI technologies are utilized to mark essay questions and provide constructive feedback. This AI-powered evaluation aims to guide students on how to enhance their essay-writing skills, offering personalized advice on improving their performance. Content and Resources You have already compiled the necessary questions and mark schemes for the exams, ensuring that the content is ready for integration into the website. This comprehensive database of questions and answers forms the foundation of the practice and feedback mechanisms. Conclusion This project represents a significant step towards leveraging technology to support and enhance the learning experience for A-level students. By providing an accessible, interactive, and supportive platform for exam preparation, it aims to boost students' confidence, knowledge, and ultimately, their exam performance. The incorporation of AI technology in the second phase highlights the project's commitment to continuous improvement and adaptation to the evolving educational needs.
25 days ago35 proposalsRemoteAWS Expert
The AWS person must be able to perform the following tasks 1. Supernal-AI-Hub-App and Account Settings Platform (ASP): - Hosted on existing Amazon EC2 instance. - Ensure granular control over the hosting environment. - Configure security groups, IAM roles, and security measures for sensitive data handling. - Implement monitoring and management tools like AWS CloudWatch for performance monitoring and alerts. - Establish seamless communication between EC2 and EKS environments through appropriate networking configurations (e.g., VPC peering, API Gateway, PrivateLink). 2. Launchpad App: - Utilize Elastic Load Balancing to distribute traffic across multiple EC2 instances. - Configure Auto Scaling groups for dynamic scaling based on traffic demands. - Implement health checks and alarms for fault tolerance and high availability. - Set up security measures such as security groups, IAM roles, and SSL certificates for secure communication. 3. Vendor Success Platform (VSP), Customer Success Platform (CSP), and Product Information Management (PIM) Application: - Move these three applications to a single Amazon EKS cluster. - Utilize Kubernetes for container orchestration, enabling features like self-healing, automated rollouts, scaling, etc. - Configure Kubernetes services for each application within the EKS cluster. - Implement proper resource management and scaling policies for efficient resource utilization. - Set up monitoring and logging solutions compatible with Kubernetes (e.g., Prometheus, Fluentd, Elasticsearch, Kibana). - Ensure seamless integration between EKS services and the EC2-hosted applications. - Implement security measures such as IAM roles for service accounts, Kubernetes RBAC, network policies, etc., to secure containerized applications. - Apply consistent security policies across EC2 and EKS environments, including encryption, access controls, and compliance measures. - Implement CI/CD pipelines for automated deployments and updates of containerized applications. - Configure DNS routing or service discovery mechanisms for accessing the PIM application from VSP and CSP. 4. Overall Considerations: - Implement unified monitoring and management tools compatible with both EC2 and EKS environments for comprehensive insights. - Apply consistent security and compliance measures across both environments using AWS services such as IAM, Security Groups, AWS Shield, etc. - Perform thorough testing and validation of the hybrid setup to ensure seamless operation and minimal disruption during migration. - Document the setup, configurations, and operational procedures for future reference and troubleshooting. - Continuously monitor and optimize resource usage, security posture, and performance of the hosted applications on AWS.
23 days ago15 proposalsRemoteopportunity
TASK CARDS ILLUSTRATIONS
11 X TASK CARDS TO PRODUCE ILLUSTRATIONS FOR. This is a typical task card below... How to Clean a Toilet Task Card It is essential to keep toilets clean. A dirty toilet will look bad, smell bad and breed germs. Use these instructions to guide you through this task quickly and efficiently. Equipment Required 1. Safety Signs, PPE – Gloves plus any additional PPE specific to the chemical. 2. Bucket and cleaning cloth colour coded (red), abrasive pad. 3. Toilet Brush & holder. 4. Toilet Cleaning Solution. Preparation 1. Place safety signs, wear appropriate PPE. 2. Check bucket is clean and ready to use. If dirty, rinse out with clean water. 3. Fill bucket half way with warm water 4. Add the correct cleaning solution for the task to the water according to directions on the label. (Note: always add chemical to water, not the other way round as to avoid chemical splashing). 5. If possible, ventilate the room i.e. open windows. Cleaning the Toilet 1. Flush the toilet with seat lid closed. 2. Reveal water line by pushing back water in the toilet bowl with toilet brush. 3. Apply toilet cleaner to the inside of the bowl, including under the rim and allow several minutes contact time. 4. Place cloth colour coded (red) into bucket to absorb cleaning solution. 5. Wring excess solution/ water from the cloth. 6. Start wiping the outside and around the toilet, including toilet roll holder, pipework, toilet brush holder, cistern & handle, toilet seat lid (top & underneath) and hinges. 7. When you have covered a small area or when the cloth is dirty, insert the cloth back into the bucket. Wring the cloth and move to the next area to be cleaned. Take care to avoid splashes to other surfaces, if this occurs then wipe clean with a damp cloth. 8. For heavy soiled areas apply pressure to the cloth or use the abrasive pad for stubborn marks. 9. Scrub inside the bowl with the toilet brush, particularly any stains, water line and under rim. 10. Flush toilet rinsing the brush in flushing water. Replace brush in holder. 11. Dry toilet seat with cloth, then close the lid. Final Stages 1. Discard dirty water from the bucket. 2. Clean and dry the bucket. 3. Dispose/launder the cloth. 4. Remove safety sign when area is dry and clear of trip hazards. Close any windows previously opened for ventilation. This task card is offered as guidance only. It is your responsibility to ensure that it reflects the use of the product in your operation and amend accordingly __________________________________________________________ SEE PDF AS AN EXAMPLE... There will be 11 versions of this with different clean task and illustrations needs all in the same style of illustration. THANK YOU POSSIBLE 264 ILLUSTRATIONS TO BE CREATED
23 days ago33 proposalsRemoteBook Product Manager for Bestseller Launch
We are seeking a highly experienced and dynamic Book Product Manager to spearhead the creation and launch of a management book poised to become a bestseller in 2024. This role is for a driven individual accustomed to high-pressure, demanding environments, with a proven track record of delivering exceptional results. The ideal candidate will build and manage a dedicated team to fulfill a comprehensive list of deliverables, ensuring the seamless execution of each stage of the book’s development, from inception to post-launch marketing. You will play a pivotal role in transforming a book idea into a widely recognized and commercially successful product. We expect you to have an entrepreneurial mindset with the ability to take charge and navigate complex project landscapes. You should be comfortable engaging with high-profile industry experts and possess a network that includes contacts at esteemed media outlets, such as MIT, TechCrunch, Harvard Business Review, Forbes, and other reputable platforms in the management sphere. Key Deliverables : Create and lead a team in charge of the following: Writting Services Manage collaboration with a top-tier ghostwriter to: 1. Organize text revisions 2. Develop a cohesive book idea into a polished professional positioning and roadmap 3. Conduct and transcribe content interviews with testimonials that will be added into the book, transforming them into a compelling manuscript 4. Manage a series of revisions to fine-tune the manuscript Publishing Services Build a publishing team to: 1. Oversee a thorough proofreading process. 2. Direct the creation of the book cover design, offering multiple options and accommodating revisions. 3. Manage the interior layout design 4. Manage the eBook conversion process. 5. Handle copyright and ISBN registration, with the choice to publish under our company’s imprint or the author’s. 6. Arrange formatting, publishing, and distribution through major booksellers, including Amazon. 7. Secure up to 1000 author copies of the book. 8. Coordinate the production and distribution of the audiobook version. 9. Communicate distribution limitations, with a focus on solutions for international dissemination. 10. Manage international distribution. Translation Rights with foreign publishers 1. Offer exclusive representation for translation deals for two years. 2. Partner with foreign rights agents to negotiate with foreign publishers. 3. Ensure the author receives 60% of any advance and royalties from foreign sales. Marketing Services 1. Craft a customized marketing plan aimed at making the book a bestseller. 2. Generate social media graphics and articles for promotional campaigns. 3. Construct a media-ready press kit for high-caliber coverage. 4. Orchestrate book launch week activities, maximizing visibility and impact. 5. Execute network outreach and provide email templates to boost the launch. 6. Obtain Amazon reviews of high quality 7. Organize a Goodreads giveaway. 8. Secure interviews and coverage through media and podcast outreach, targeting high-standard management outlets such as MIT, TechCrunch, Harvard Business Review, Forbes, and other reputable platforms in the management sphere. 9. Manage submissions for professional book reviews. 10. Regularly publish content on platforms like LinkedIn to maintain engagement. 11. Administer Amazon Advertising campaigns, utilizing allocated budgets effectively. 12. Deliver weekly progress reports and compile a comprehensive final coverage report. 13. Develop a book landing page with an enticing lead magnet and a strategic email sequence. Candidate Profile The individual we seek will have the following attributes: - A high-performing, meticulous project manager with experience in book launches. - Exceptional organizational skills and the ability to manage complex projects with multiple components. - A strong communicator with the ability to lead and inspire a team. - Established connections with high-standard media outlets in the management domain. - A strategic thinker with a keen eye for market trends and promotional opportunities. - Experience in budget management and resource allocation to maximize project ROI. How to Apply: If you are ready to take on the challenge of delivering a management book that will dominate the bestseller lists in 2024, please send your CV, a cover letter detailing your relevant experience, and a portfolio showcasing previous book launches or similar projects you have managed to pm.book24@gmail.com We are excited to welcome a Book Product Manager who can elevate our vision and drive this project to unprecedented success.
8 days ago7 proposalsRemote