It Support Projects

Clinic Partnerships Manager – Vet Price Platform

We are building a new UK veterinary price transparency platform, built in direct response to the CMA's investigation into vet pricing. We're building something genuinely useful - a Skyscanner-style comparison tool that helps pet owners make informed decisions about their vet care, with a proprietary Care Index scoring every clinic on price competitiveness, owner sentiment, and transparency. We're founded by a veterinary surgeon. The platform is built. We're preparing to launch in London and we're looking for the right person to help us build the commercial side of the business from the ground up. The Opportunity This isn't a task-based role. We're not looking for someone to fire off templated emails and log responses in a spreadsheet. We're looking for a founding commercial partner - someone who wants to own the clinic relationships side of the business, help shape how we approach the market, and grow with us as we scale from London to national and eventually international. If the idea of being one of the first people to build something real in a space that genuinely needed disrupting excites you, read on. What the Role Involves In the early months, your focus will be on introducing the platform to veterinary clinics across London - explaining what it is, why it exists, and why being part of it matters to them right now given the CMA regulatory backdrop. You'll be working to move clinics through two stages. First, clinic onboarding - every London clinic already has a profile on the platform and we want to make contact, introduce the platform, and get clinics engaged with their profile. Second, Partner Practice conversions - clinics that want a richer presence can upgrade for a modest monthly fee. You'll help us work out the best way to approach these conversations, refine the messaging based on what you hear, and build a repeatable process that can scale. What We're Looking For - B2B account management, field sales, or business development background - ideally in healthcare, professional services, or a regulated industry - Comfortable building relationships with practice managers and clinic owners who are busy, professional, and don't respond well to hard sells - Genuinely interested in the veterinary or pet health space - Self-directed and comfortable with some ambiguity - this is an early-stage business - Someone who thinks commercially and has a view on what's working and what isn't What You'll Get - Full platform access and thorough onboarding once we've connected - The CMA context and market data that makes this an easy conversation to have with clinic owners right now - Real input into the value proposition and outreach approach - this is a partnership, not a briefing - A founder who is a veterinary surgeon and can support the credibility of the conversation when needed - A base hourly retainer plus performance bonuses per clinic onboarded and meaningful commission per Partner Practice conversion - A genuine shot at a long-term commercial role as the platform scales To Apply Please answer the following in your application - we won't review applications that skip this step: 1) Have you done B2B outreach or account management in healthcare, professional services, or a regulated industry? Tell us briefly about it. 2) What's your honest approach to a cold outreach conversation with a busy practice manager who has never heard of you? 3) Why does this role appeal to you - and what does owning a commercial function mean to you? 4) To confirm you've read this brief in full, please include the word Stethoscope at the start of your application.

Clinic Partnerships Manager – Vet Price Platform

We are building a new UK veterinary price transparency platform, built in direct response to the CMA's investigation into vet pricing. We're building something genuinely useful - a Skyscanner-style comparison tool that helps pet owners make informed decisions about their vet care, with a proprietary Care Index scoring every clinic on price competitiveness, owner sentiment, and transparency. We're founded by a veterinary surgeon. The platform is built. We're preparing to launch in London and we're looking for the right person to help us build the commercial side of the business from the ground up. The Opportunity This isn't a task-based role. We're not looking for someone to fire off templated emails and log responses in a spreadsheet. We're looking for a founding commercial partner - someone who wants to own the clinic relationships side of the business, help shape how we approach the market, and grow with us as we scale from London to national and eventually international. If the idea of being one of the first people to build something real in a space that genuinely needed disrupting excites you, read on. What the Role Involves In the early months, your focus will be on introducing the platform to veterinary clinics across London - explaining what it is, why it exists, and why being part of it matters to them right now given the CMA regulatory backdrop. You'll be working to move clinics through two stages. First, clinic onboarding - every London clinic already has a profile on the platform and we want to make contact, introduce the platform, and get clinics engaged with their profile. Second, Partner Practice conversions - clinics that want a richer presence can upgrade for a modest monthly fee. You'll help us work out the best way to approach these conversations, refine the messaging based on what you hear, and build a repeatable process that can scale. What We're Looking For - B2B account management, field sales, or business development background - ideally in healthcare, professional services, or a regulated industry - Comfortable building relationships with practice managers and clinic owners who are busy, professional, and don't respond well to hard sells - Genuinely interested in the veterinary or pet health space - Self-directed and comfortable with some ambiguity - this is an early-stage business - Someone who thinks commercially and has a view on what's working and what isn't What You'll Get - Full platform access and thorough onboarding once we've connected - The CMA context and market data that makes this an easy conversation to have with clinic owners right now - Real input into the value proposition and outreach approach - this is a partnership, not a briefing - A founder who is a veterinary surgeon and can support the credibility of the conversation when needed - A base hourly retainer plus performance bonuses per clinic onboarded and meaningful commission per Partner Practice conversion - A genuine shot at a long-term commercial role as the platform scales To Apply Please answer the following in your application - we won't review applications that skip this step: 1) Have you done B2B outreach or account management in healthcare, professional services, or a regulated industry? Tell us briefly about it. 2) What's your honest approach to a cold outreach conversation with a busy practice manager who has never heard of you? 3) Why does this role appeal to you - and what does owning a commercial function mean to you? 4) To confirm you've read this brief in full, please include the word Stethoscope at the start of your application.

Research & assess whether events will disrupt treasure hunts

# Background We run 16 self-guided treasure hunts in cities across the UK. Customers play the treasure hunts on their phones, following fixed routes through public streets, parks, squares and city-centre areas while finding clues in their surroundings. Occasionally, an event in a city can disrupt a game. Examples include parades, protests, markets, festivals, filming and large sporting events. These events may block access to clues, streets, landmarks, squares, or other public spaces used in the game. We monitor upcoming events so we can decide whether to: * block customers from booking on dates with serious disruptions, or * warn customers that something potentially disruptive is happening. This matters because if players cannot access part of the route, they may call us during the game (which is stressful to handle), assume the game is broken, or abandon their game altogether. Different disruptions have different levels of impact: * If the start of the game or a clue location is inaccessible, we may need to block bookings or modify the game. * If a square is closed but there is no clue in it, players can often go around it. In that case, we would usually warn them rather than block the game. # Trial task This task is to assess whether 3 events would disrupt our games. This is a trial task. If successful, we are looking for ongoing support with this task and other admin and operations tasks. Below are 3 events in Bristol and York. The task is to research and assess whether these events will disrupt the treasure hunt route in the relevant city. Use the event information, route maps, and your own web research needed to make your decision. Event 1: (Bristol): https://www.bristolharbourfestival.co.uk/ Event 2: (Bristol): https://www.lovesavestheday.org/ Event 3: (York): https://www.futuresoundgroup.com/post/self-esteem-announced-as-live-at-york-museum-gardens-headliner # Recommend an action for each event ​​For each event, review the event details, the route map, and any other reliable sources you can find. Then recommend one of the following 4 actions: 1. Warn players Recommend this when the event affects part of the route, but players should still be able to complete the game. For example: * the area may be busier than usual * players may need to take a small diversion * part of the route may be less convenient, but no clue locations seem to be affected Please write a short message that will be shown to players that book this date, e.g. “The Yorkshire Marathon is on, making the city busier than usual.” 2. Escalate to Paul & Ian Recommend this when the event may affect one or more clue locations, block access to a key part of the route, or make the game difficult or impossible to complete. If you recommend escalating it, explain clearly: * which part of the route is affected * whether any clue locations appear to be affected * why you think the disruption is serious * what information you used to reach that conclusion We will then decide whether to modify the game, warn players, or block customers from booking. 3. No action needed Recommend this when the event does not appear to affect the route in any meaningful way. Briefly explain why you think it is unlikely to disrupt the game. 4. More information needed Recommend this when the event might disrupt the game, but there is not enough information yet to decide confidently. Explain: * why it might cause a disruption * which part of the route may be affected * what information is missing * what you would do next to confirm it For example, the next step may be checking with the organiser, checking with the local council, or waiting for a route map or road closure notice to be published. # Deliverables Please deliver the work as a Google Doc. For each of the 3 events, provide: 1. Recommended action: Warn players / Escalate to us / No action needed / More information needed 2. Notes: an explanation of why you reached that recommendation, including which part of the route may be affected, if relevant 3. Source links: links to any pages, maps, event websites, council pages, road closure notices, or other sources used to understand the event # Additional resources If selected, we will also provide: * these instructions in Google Docs format * full route maps showing clue locations * a worked example of how we normally approach this task # The priority is accuracy It is important that this task is done precisely. Our priority is accuracy over speed. For that reason we are looking for a careful, detail-oriented human (and definitely not someone just using AI!) # Time limit: 3 hours If you reach 3 hours, please stop and give us your notes so far. It's not a problem, we just want to understand how you work. Thank you! Paul & Ian Founders

opportunity

Freelance Video Editor

Please apply using the link to the google form at the end of the project description. About Us Signal Shift is a uniquely positioned video production company that focuses on remote-capture, interview-led videos for service based businesses. We specialise in authentic, human stories that drive action - whether that’s helping a prospective client say yes, or encouraging someone to apply for a job. Our production approach and highly focused video use-cases, favours authentic interview-driven storytelling over cinematic polish. We create 3x specific types of videos: Customer testimonials / case studies (for marketing campaigns & sales enablement) Employee career stories (to support recruitment campaigns) Employee experience stories (for internal communications around company activities, initiatives, goals etc) We are very pro AI and use a number of tools both for story-editing guides, as well as generating supplementary images, videos and graphics. The Role We’re looking for freelance video editors who are exceptional at storytelling, to help us craft impactful videos for our clients. You’ll take long-form interview footage and transform it into clear, engaging, and impactful narratives that align with a pre-defined story structure. Key Responsibilities All of the videos we create are between 3-5 minutes in length. Most feature 1x person, however some may feature up to 3x people. As a Signal Shift Video Editor you’ll be responsible for: Editing long-form interviews and crafting compelling narratives, matching pre-defined story structures Reviewing and actioning client feedback Adding branded subtitles to videos (in English) Incorporating client branding (where relevant) Collaborating with our internal team (you won’t be required to interact directly with clients) Our Process (How You’ll Work) All video content we produce is recorded remotely through a platform called Riverside. We then run all interviews through AI, asking it to analyse the transcript and make suggestions on a rough story, based on our pre-defined video structure. When working on a client project with us, you’ll receive: Between 1-3 unedited synced video files for each interviewee (no multiple angles) Cleaned up audio files for each interviewee Interview transcripts for each interviewee An AI-suggested story document Pre-defined video structure document (these are flexible guidelines on how we approach each of the video types we create) Client brand assets For gathering and actioning client feedback we use a platform called Wipster, which allows you to tick-off items as you go. For day to day communication with the Signal Shift team we use Slack. Skills Requirements Essential English as your first language (or fluent in English) Strong storytelling ability Experience editing: Long-form interviews Client testimonials Corporate videos Proficiency in Adobe Premiere Pro Reliable high-speed internet Ability to work independently and remotely Desirable (Not Essential) Motion graphics skills (Adobe After Effects) e.g. animated text, graphs & charts, animated icons and stats Experience using generative AI tools for image & video creation Background in journalism, documentary, social media marketing, or corporate comms Working Style Fully remote (location flexible) Time zone flexible Freelance / project-based (not full-time employment) What We’re Looking For We understand that whilst remote-captured footage comes with some creative challenges, it also offers many alternative creative opportunities. We’re looking for individuals who: Enjoy turning raw conversations into meaningful stories Understand that the goal is impact, not aesthetics Application Requirements Please include: Links to relevant work Breakdown of video editing / motion graphics / AI tools you regularly use Rates for producing 3-5 minute interview-led videos as described above A short video about your experience and why you’re interested in creating story-led videos Application form https://forms.gle/TZbhxEw8BGqjT9Ut6

opportunity

Wix website & wix space app

I already have wix account and paid plan. Project Brief: Wix Website & Spaces App Development ​Project Overview: To develop a new website on the Wix platform (paid plan) and configure its companion Wix Spaces app. The primary goal is to centralize bookings, events, online courses, and a community hub, all within one seamless ecosystem. ​Designer/Developer Note (Branding): • ​Aesthetic: The site's visual design should be professional, mystical, spooky, and have a psychic/ethereal feel. • ​Tone of Voice: All customer-facing text (the website copy) should be written in a friendly, engaging, and "fun Scottish" style. ​Phase 1: Core Features (Must-Haves) ​These are the primary functionalities required for launch. ​1. Homepage: • ​A clean, professional, and dynamic homepage. • ​Must include clear navigation and sections that direct users to the main areas (Bookings, Events, Courses, Groups). ​2. Booking System (Wix Bookings): • ​Implement Wix Bookings to manage all client appointments. • ​Requirements: • ​Must support both "In-Person" and "Online" (via Google Meet integration) appointment types. • ​Must integrate with the Wix Member's Area and Spaces app so clients can see their upcoming bookings. • ​Note: The client currently uses Acuity (https://JohnSpratt.as.me/). • ​Migrate all services and availability from Acuity to the native Wix Bookings app for seamless integration. ​3. Event Management (Wix Events): • ​Utilize the Wix Events app. • ​Requirements: • ​Allow the client to create and display upcoming events (e.g., workshops, live shows). • ​Include functionality for users to purchase tickets directly on the site. • ​Integrate with the Member's Area/Spaces app so users can see events they have registered for. ​4. Online Courses (Wix Online Programs): • ​Set up the Wix Online Programs app. • ​Requirements: • ​Allow the client to create and sell multi-step online courses. • ​Users must be able to purchase, access, and track their progress through the courses. ​5. Community Hub (Wix Groups): • ​Install and configure the Wix Groups app. • ​Requirements: • ​Allow the client to create various topic-based groups. • ​Allow members to join these groups, create posts, comment, and interact with other members. • ​This feature must be a primary component of the Wix Spaces app experience. ​6. Homepage Announcements: • ​Create a section on the homepage that the client can easily update daily (e.g., "Daily Message"). • ​This could be a simple, styled text box or a dedicated database collection (Wix Content Manager) feeding into a repeater. ​7. Unified Member's Area: • ​Create a custom Wix Member's Area that integrates all features. • ​Requirements: • ​When logged in (on site or via Spaces app), a member must be able to see: • ​Their upcoming appointments (from Wix Bookings). • ​Their purchased event tickets (from Wix Events). • ​Their enrolled courses (from Wix Online Programs). • ​Any notifications sent by the site admin. ​8. Live Streaming & Notifications: • ​Embed the client's YouTube Live stream onto a dedicated page. • ​Crucial Requirement: Implement a system to send a push notification via the Wix Spaces app every time the client goes live on YouTube. • ​Developer Note: This may require a custom Velo solution or a workaround (e.g., client creates a 'Live Now' blog post which triggers the app notification). ​9. "Quick Reply" Credit System (Custom Feature): • ​This is a custom-build requirement. • ​Functional Flow: • ​Store: Use Wix Stores to sell "Credit Packages" (e.g., "3 Credits for £10"). 1 Credit = 1 Mini-Reading. • ​Database: Use Wix Content Manager (Database) to create a collection that links to each member and tracks their current credit balance. • ​Messaging Portal: Create a private portal/form in the Member's Area where a user can "spend" a credit. When they send a message/question: • ​The system must check if their credit balance is > 0. • ​It must debit 1 credit from their balance. • ​The message is sent to the site admin (e.g., into a database collection, not Wix Chat). • ​Admin Reply: The client needs an admin-side dashboard to view these messages and send a reply, which is then visible to the member. ​Phase 2: Future Enhancements (Extras) ​These features are desired but can be implemented after the core site is live. ​1. Daily Horoscopes: • ​Investigate and integrate a 3rd-party widget or API that automatically pulls in and displays free daily horoscopes. ​2. Daily Tarot Card: • ​Similar to horoscopes, integrate a 3rd-party widget or API that allows a user to "draw" a daily tarot card. ​3. AI Chatbot: • ​Integrate an AI chatbot (e.g., native Wix AI Bot or a 3rd-party service). • ​Requirement: The chatbot must be for "fun/entertainment only" and needs to be customizable to reply in a witty, direct, Scottish tone.