
Guest Posting Projects
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Build an internal stock-request web portal (internal store)
I'm looking for a fixed-price quote to build an internal web application for a client: a simplified "internal store" where employees browse available stock and submit requests for equipment, consumables, PPE and tooling, with an approval workflow. High-level scope: User accounts with two roles (standard user and store admin), multi-company and multi-site. Product catalogue: photos, references, stock levels, safety data sheets, search and filters. Cart and request workflow: create, approve, prepare, "order ready". Stock management: inbound/outbound, manual adjustments, inventories, low-stock alerts. Automatic email notifications. Full history and traceability, admin dashboard, Excel exports. QR code / barcode scanning, mobile-friendly. Before I share the full specification, could you confirm: your fixed price and delivery timeline, the tech stack you would use, whether production deployment is included, whether full source code ownership is transferred to me on delivery, the post-delivery bug-fix window, and whether you can sign a short NDA. I have a detailed spec ready to share once an NDA is in place. Thanks.
23 days ago7 proposalsRemoteSocial media set up plus canva & mailchimp with LinkedIn
Clear-Rec Ltd – Complete Digital Marketing & Social Media Setup Brief (Free Version) Objective Create a professional, consistent online presence for Clear-Rec Ltd that promotes our education recruitment services, generates candidate registrations and school enquiries, and allows all marketing channels to work together using free software wherever possible. ⸻ 1. Branding Use the same branding across every platform. Create: * Company logo * Profile picture * Cover/banner image * Brand colours * Brand fonts Create Canva templates for: * Job adverts * Candidate profiles * Client testimonials * Recruitment tips * School support information * Company updates * “We’re Hiring” graphics * Meet the Team * Candidate of the Week * School Vacancies * Success Stories Free software: * Canva Free ⸻ 2. Website Website: www.clear-rec.co.uk Check: * Contact forms * Mobile optimisation * SEO * Google Maps * Candidate registration * Employer enquiry form * CV upload * Privacy Policy * Cookie Policy Connect with: * Google Analytics * Google Search Console Free tools: * Google Analytics * Google Search Console ⸻ 3. Create & Optimise Social Media Create and fully optimise: * LinkedIn Company Page * Facebook Business Page * Instagram Business Account * TikTok Business Account * YouTube Channel * Google Business Profile Every account should include: * Company logo * Matching banner * Business description * Website: www.clear-rec.co.uk * Phone: 07920 480812 * Business email * Consistent branding * Call to Action * Keywords around Education Recruitment and School Support Recruitment ⸻ 4. Connect Everything Together Connect Facebook and Instagram through Meta Business Suite. Link: * Facebook ↔ Instagram * Instagram ↔ Threads (optional) * LinkedIn ↔ Website * TikTok ↔ Website * YouTube ↔ Website * Google Business ↔ Website ⸻ 5. Free Social Media Scheduling Use: Meta Business Suite (Free) Schedule: * Facebook * Instagram Use: LinkedIn Native Scheduler (Free) Schedule LinkedIn posts. Use: TikTok Scheduler (Free) Schedule TikTok videos. Use: YouTube Studio (Free) Schedule YouTube videos and Shorts. This means every platform can be scheduled for free without paying for Hootsuite or Buffer. ⸻ 6. Email Marketing Create: * Mailchimp Free Account Set up: * Candidate mailing list * School mailing list * Temporary staff list * Permanent recruitment list Create automated emails: * Welcome email * Candidate registration confirmation * School enquiry acknowledgement * Monthly newsletter * Job alerts ⸻ 7. Google Business Create a Google Business Profile. Include: * Services * Photos * Opening hours * Website * Phone number * Reviews * Regular updates ⸻ 8. Content Plan Create a monthly content calendar. Aim for: * 3–5 LinkedIn posts each week * 3 Facebook posts each week * 3 Instagram posts each week * 2 TikTok videos each week * 1 YouTube video or Short each week Content ideas: * Latest vacancies * Recruitment tips * School support roles * Candidate success stories * Testimonials * Interview advice * Compliance guidance * Behind the scenes * Meet the team * School business manager insights * Finance, HR and administration recruitment * Facilities, catering and cleaning recruitment * Education news ⸻ 9. Graphics Design branded templates for: * Drama vacancies * Teaching Assistant jobs * School Business Manager jobs * Finance vacancies * HR vacancies * Admin vacancies * Cleaning vacancies * Catering vacancies * Site Manager vacancies Use Canva Free. ⸻ 10. SEO Optimise your website for keywords such as: * Education Recruitment * School Support 13. Free Software to Use * Canva Free – graphics * Meta Business Suite – Facebook & Instagram scheduling * LinkedIn Scheduler – LinkedIn scheduling * TikTok Scheduler – TikTok scheduling * YouTube Studio – YouTube scheduling * Mailchimp Free – email marketing * Google Analytics – website analytics * Google Search Console – SEO monitoring * Google Business Profile – local visibility * Google Drive – document storage *
21 days ago38 proposalsRemoteopportunity
I need a reels / tiktok / short form editor (monthly retainer)
Reels /TikTok Editor Women's Travel Brand (part-time, ongoing) Hi! I'm a founder and brand owner of a travel company and I am looking for someone to support me with Reels / Short form video editing on a monthly ongoing basis. The kind of content that I will need editing: > mini vlogs > voiceover > talking to the camera > quick cuts aesthetic style posts I am looking for around 25-30 edited pieces of content each month - all content will be provided to you! I would love to start on a trial maybe editing 3-5 videos first to see if I like the quality / style and then we can work ongoing long term on a retainer basis! There is room to grow into the role as well! I have a huge amount of content from the past that has been captured and content that is constantly being recorded so there is huge opportunity to work together here. You'll thrive here if you: Live and breathe Instagram Reels + CapCut + TikTok Are reliable and fast (daily cadence matters as I need to trust it gets done and sometimes content may need to be edited within 24-48 hours, sometimes time will be longer) Communicate clearly in English Have worked with travel brands / founders before Ideally, I am looking for a woman who understands a female audience and bonus if you're a traveller, as that is my ideal customer! Here is the type of style of content that I will need: REFERENCE 1 TALKING TO CAMERA - https://www.instagram.com/reel/DWJ_iTcCGO8/ REFERENCE 2 VLOG - https://www.instagram.com/reel/DZnvvd8ALex/ REFERENCE 3 AESTHETIC - https://www.instagram.com/reel/DZb9qJgJ36y/ REFERENCE 4 VOICEOVER - https://www.instagram.com/reel/DaLpNkPMVjy/ To apply: Send 2–3 short-form examples you've made that are aligned with the reference examples above, plus the word "pink sand" at the top so I know you read this.
17 days ago37 proposalsRemoteAI Video Expert for Photorealistic Skincare Product Reels
ChatGPT generated applications will be ignored - please write to me in your own words. We are looking for an experienced AI video generation specialist to create approximately 20 short, photorealistic video clips, each around 2–4 seconds long, for a professional skincare and post-treatment product range. These clips will later be edited together into short Instagram and TikTok reels. This role is focused on generating the individual cinematic clips rather than editing one complete reel from start to finish. This is not suitable for someone who has only experimented casually with AI video. We need a specialist who understands how to select and use different AI video models depending on the scene, achieve realistic human movement and skin texture, maintain accurate product proportions and create polished footage that does not look obviously AI-generated. The type of footage required The clips will include a mixture of: Cinematic skincare product reveals Luxury product shots using supplied reference images Realistic cream textures and application Clients resting after professional skin treatments Naturally flushed post-treatment skin Practitioners working in professional clinic environments Close-up treatment and aftercare moments Products being placed into aftercare bags or handed to clients Slow, premium camera movements suitable for luxury skincare advertising The overall aesthetic must feel: Photorealistic, cinematic, premium, professional and believable. We do not want plastic-looking skin, distorted hands, unrealistic anatomy, warped packaging, altered labels or generic “AI spa” footage. Branding and creative direction We will provide: Product images and packaging references Brand logos Website links Existing carousel graphics and AI-generated imagery for visual inspiration Colour palettes and brand direction A detailed description of each required clip Prompts and key instructions for the scenes You will be expected to follow the supplied branding closely and maintain visual consistency across all clips. The product packaging must remain recognisable and correctly proportioned. Bottle shapes must not be shortened, widened or distorted, and sachets must appear at an accurate scale beside larger products. All written overlays, logos and final captions will normally be added during editing, so the generated footage should be clean and suitable for text placement. Essential experience You must have strong practical experience using several leading AI video-generation models and understand which model is best suited to different types of footage. Experience with tools and models such as the following is highly desirable: Google Veo Kling Runway Adobe Firefly Sora Luma Hailuo Seedance Other photorealistic image-to-video and text-to-video models You should understand: Text-to-video and image-to-video workflows Reference-image consistency Product animation Realistic skin and facial detail Natural hand and body movement Cinematic lighting Camera movement and framing Vertical 9:16 social-media production Negative prompting and artefact reduction How to identify and reject visibly distorted generations How to create several variations and select the strongest result Experience producing content for skincare, cosmetics, beauty, aesthetics, PMU, tattooing or professional treatments would be particularly valuable. Need: Approximately 20 finished video clips Each clip approximately 2–4 seconds long Vertical 9:16 format High-resolution output suitable for Instagram Reels and TikTok Clean footage without added captions unless specifically requested Consistent colour grading and visual style Organised, clearly labelled files Reasonable revisions where anatomy, packaging or movement is visibly incorrect The final number of clips may change slightly as the project develops. Quality expectations The footage must not look obviously AI-generated. We will not accept clips containing: Distorted or changing product packaging Incorrect logos or altered labels Squashed or widened bottles Extra or fused fingers Unnatural hands or limbs Plastic-looking skin Strange eye or facial movement Overly dramatic or surreal movement Generic, fake-looking clinical environments Inconsistent products between clips Attention to detail is essential. When applying Include: Examples of your best photorealistic AI-generated videos Examples of skincare, beauty, product or human-focused work The AI video models you use most confidently Your preferred workflow for maintaining product consistency Confirmation that you can work from supplied reference images and detailed prompts Your estimated cost for approximately 20 clips of 2–4 seconds each Turnaround time Whether your price includes generation credits and revisions Please do not apply with generic AI showreels full of fantasy scenes, animation or dramatic visual effects. We specifically need someone who can produce subtle, realistic, premium commercial footage.
10 days ago24 proposalsRemoteRhino model of a house extension (timber variant) from AutoCAD
I am a French architect (registered practice) seeking an experienced Rhino modeller for a clean 3D model of a single-family house project in Normandy, France. Context. Existing stone farmhouse (longère type, approx. 17.7 × 7.5 m, slate gable roof) with an attached stone barn and a detached outbuilding. The project is a timber extension replacing the current dwelling volume: a compact two-storey body of approx. 12 × 9 m, double-height living space, fully glazed gable facing the terrace, exposed timber frame, slate roof. A photorealistic reference image of the intended architecture will be supplied. Inputs provided. 1. Dhg file with 2D plans at real scale in millimetres (existing state and project state, layered). 2. PDF booklet of the sketch phase: floor plans, axonometric views, elevations, architectural notice. 3. Site photographs. 4. Reference render of the timber option. Deliverables. 1. A clean Rhino 7 .3dm file 2. Closed solids (polysurfaces) for walls, floor slabs, roof; modelled openings with correct sill and lintel heights. 3. Simple timber frame expression on the glazed gable (posts and beams as in the reference image); no furniture, no landscaping. 4. Three white-model views (Arctic display or equivalent): two axonometric, one front elevation of the glazed gable, PNG, 300 dpi.
18 days ago19 proposalsRemotePoland Media Relations Specialist
We’re looking for an experienced Poland-based media relations professional to lead targeted outreach across the energy, marine, and defense sectors. You’ll be joining one of the world’s leading clean energy and marine public relations firms, working at the intersection of global energy transition, advanced maritime innovation, and emerging defense technologies. Our team supports some of the most transformative companies on the planet as they develop and deploy solutions reshaping a rapidly evolving global energy and security landscape. The initial assignment will be to support a local event in Redzikowo, Poland, announcing the expansion of a manufacturing facility. The event is scheduled for early to mid- August. To ensure sufficient time for review and approvals, all deliverables should be submitted this week so they can be finalized our candidate by early next week. The scope of work for the initial project includes: • Developing a targeted local media list • Conducting media outreach to invite local journalists to attend the event • Localizing the press release and media advisory into Polish for distribution • Securing local media coverage of the facility expansion • Providing a post-event media coverage report Beyond this initial project, and upon success of this project, we intend to engage the selected freelancer for ongoing media relations support in Poland across our industry sectors. This work will be on an as-needed basis and may include services such as: Ongoing Work • Proactively identify, shape, and pitch newsworthy storylines • Drive media outreach to secure interviews, features, contributed articles, and tier-one coverage. • Collaborate with account teams to develop media messaging, angles, and strategic opportunities. What We’re Looking For • Demonstrated success in media relations—knowing who to contact, how to position stories, and how to secure strong placements. • Background in a PR agency or experience in technology, energy, maritime, or defense communications desired. • Strong understanding of how to translate complex technical topics into compelling, media-friendly narratives. • Ability to work independently, communicate clearly, and consistently deliver results. Hours & Engagement • 20-25 hours for initial project. • 10-20 hours per month ongoing. • We’re seeking someone who’s interested in a long-term partnership and becoming an integral part of our team • We will guarantee hours in 2-month blocks so you can plan and budget reliably. How to Apply When submitting, please include: • Your hourly rate • Your resume/CV • Examples of media placements or campaigns you’ve secured • Summary of how you approach media • You agreement to a standard NDA / non-circumvent agreement
3 days ago4 proposalsRemoteEdit 6 Real Estate Videos
I am looking for an experienced video editor to edit 6 real estate videos, each around 90 seconds long. SAMPLE VIDEO https://www.facebook.com/reel/1290158776540805 This is a paid test project. If the work is a good fit, this can turn into consistent weekly editing work for the same type of real estate videos. All assets will be provided, including: Raw video footage Music/song Graphics Storyboard Any notes or brand direction needed The project will be managed through Frame.io, where the footage and assets will be uploaded. I will provide feedback there as well. I expect 1 round of revisions after the first draft is delivered. What I Need Each video should be edited in a clean, polished real estate style, with good pacing, smooth transitions, music timing, and attention to detail. The final videos should feel professional and ready to post online. Deliverables 6 edited real estate videos Each video approximately 90 seconds long Final export in high-quality MP4 format 1 round of revisions included Final delivery required within 48 hours of receiving all assets Ideal Candidate I am looking for someone who: Has experience editing real estate, property, lifestyle, or social media videos Can follow a storyboard and brand direction Works well with Frame.io Can deliver on time Communicates clearly Is interested in ongoing weekly work if the test project goes well To Apply Please send: Examples of similar real estate or property videos you have edited Your availability for a 48-hour turnaround Your fixed price for editing all 6 videos Confirmation that 1 round of revisions is included Looking forward to finding someone reliable for ongoing weekly work.
25 days ago45 proposalsRemoteopportunity
Experienced Developer Required – Online Course Booking
Guld Training and Recruitment is looking for an experienced developer to design and build a professional online course booking system. Phase 1 – First Aid Courses The initial system will be used for First Aid training courses and must include: Monthly course availability calendar Customers can view available course dates and spaces Online booking system Individual and group/company bookings Capture customer and attendee/delegate details Automatic booking confirmation by email Unique booking reference numbers Automatic invoice generation after booking PDF invoices sent automatically by email Unique invoice numbering Course pricing and VAT/tax functionality where applicable Admin dashboard to manage bookings Ability to add, edit and cancel course dates Ability to set maximum spaces per course Prevent overbooking View and export attendee/delegate lists Search and filter bookings Mobile-friendly and professional design Secure handling of customer data GDPR considerations Phase 2 – Expansion The system must be designed to scale in Phase 2 to include other courses offered by Guld Training and Recruitment. The future system should support: Multiple course categories Different prices Different course durations Different locations Different monthly schedules Different participant capacities Easy addition of new courses Important – Proven Experience Required Only developers/designers with a proven track record of successfully building booking systems will be considered. Please do not apply if you only have general website design experience. To be considered, your proposal must include: Links to live booking systems you have personally designed or developed Examples of similar booking, appointment, event or course-management systems Evidence of automated email confirmation experience Evidence of automated invoicing/PDF invoice functionality Details of the technology you recommend Estimated delivery timeframe Fixed-price quotation for Phase 1 Estimated cost for Phase 2 Details of any monthly, annual, hosting, plugin, licence or third-party costs Details of post-launch support Generic proposals or copy-and-paste applications will not be considered. When Applying Please start your proposal with the words: “GULD BOOKING SYSTEM” This is to confirm that you have read the full project description. Please then provide: Links to at least 2 relevant booking systems you have previously built A short explanation of your role in each project Your recommended technology/platform Your fixed price for Phase 1 Your estimated delivery timeframe Your proposed approach for Phase 2 scalability Details of ongoing costs and support We are looking for a reliable developer who can demonstrate genuine, relevant booking-system experience and deliver a professional, scalable solution.
19 days ago65 proposalsRemoteSaaS Developer — Bathroom360 Platform (React, Supabase)
ABOUT BATHROOM360 Bathroom360 Ltd is a UK-based technology startup building a vertical SaaS platform for the bathroom installation industry. Our platform takes a bathroom installer seamlessly from first customer contact through to invoicing and aftercare — survey, floor plan, 3D visualisation, quotation, building regulations, scheduling, and payment — in one connected cloud platform. We are seeking an experienced full-stack developer to build Version 1.0 of the Bathroom360 platform, ready for showcase at London Build Expo, Olympia, November 2026. A full Product Blueprint is attached to this posting. Please read it before submitting your proposal. Proposals that do not reference the Blueprint will not be considered. --- THE PROJECT We require a complete SaaS platform built to the specification in the attached Bathroom360 Product Blueprint. The platform serves three customer segments: independent bathroom installers, bathroom showrooms, and white-label partners. The platform includes 15 modules: company onboarding, customer CRM, bathroom survey, floor plan designer, 3D visualiser, finishes and tile specification, supplier product library, quotation engine, building regulations guidance, job scheduling, installation workflow, snagging and sign-off, invoicing and payments, aftercare and warranty, and an AI assistant powered by the Anthropic Claude API. --- TECHNOLOGY STACK REQUIRED The Blueprint specifies the following technology stack. You must have demonstrable experience with all of the following: - React and Next.js — frontend framework - Supabase — database, authentication, storage, and edge functions - Three.js — 3D bathroom visualisation - Tailwind CSS — styling - Stripe — subscription billing - Resend — email delivery - Anthropic Claude API — AI assistant integration - Vercel — hosting and deployment --- WHAT WE ARE LOOKING FOR - A developer or small team with a portfolio of completed SaaS projects - Demonstrable Three.js experience — please include examples of 3D work in your proposal - Experience building multi-tenant SaaS platforms with Supabase row-level security - Strong communication in English — this is a collaborative project requiring regular updates - UK-based or UK timezone working hours preferred --- PROJECT STRUCTURE This is a fixed-price project with milestone payments. We do not pay hourly and we do not pay the full amount upfront. Payment is structured as follows: - 25% on project start and infrastructure setup - 25% on completion of Phase 1 modules (survey, floor plan, 3D, quotation, PDF) - 25% on completion of Phase 2 modules (supplier library, invoicing, scheduling, AI) - 25% on final delivery, testing, and Expo readiness sign-off --- TIMELINE - Development start: August 2026 - Phase 1 complete: September 2026 - Phase 2 complete: October 2026 - Final delivery and testing: November 2026 - Showcase: London Build Expo, Olympia, November 2026 --- WHAT YOUR PROPOSAL MUST INCLUDE We will not respond to generic proposals. Your proposal must include: 1. Confirmation that you have read the attached Product Blueprint 2. Your fixed-price quote for the complete Version 1.0 build 3. Links to at least two previous SaaS projects you have built 4. At least one example of Three.js or 3D web work you have completed 5. Your proposed delivery timeline with milestones 6. Any questions or concerns about the specification --- ABOUT THE COMPANY Bathroom360 Ltd is founded by Pamella Edwards — a qualified plumber, heating and gas engineer, and Triple-Appointed London Build Ambassador for Women in Construction, Diversity in Construction, and Sustainability in Construction. The platform is built on deep industry expertise and a clear commercial model with three revenue segments. We are a serious business with a clear vision, a detailed product specification, and a confirmed showcase event. We are looking for a developer who is equally serious and can deliver to a professional standard. Please attach your proposal and we will respond within 48 hours. Bathroom360 Ltd
25 days ago75 proposalsRemoteopportunity
Phantom Share / Long-Term Incentive Plan for Key Employees
We are seeking an experienced UK corporate solicitor, preferably with UK–India cross-border employment and tax experience, to prepare a tailored Phantom Share / Long-Term Incentive Plan for two key long-serving employees. **Company structure** We have a UK parent company and an operating/sister company in India. The two selected employees are employed and paid by the India company and have worked with our group for approximately 3–4 years. We want to reward their long-term contribution and retain them as the business grows. This is not an arrangement to issue actual shares in the UK parent company. Instead, we require a legally binding phantom-share arrangement under which each employee may receive a future cash benefit linked to the value, growth or exit value of the UK parent company. The founders must retain full ownership, voting rights and management control. **Proposed entitlement** Each employee will receive a notional entitlement linked to the UK parent company: * On grant: 0.10% * After 12 months’ continued service: 0.12% * After 24 months: 0.14% * After 36 months: 0.16% * After 48 months: 0.18% * After 60 months: maximum 0.20% Entitlement must be subject to continued employment, satisfactory performance, loyalty, confidentiality and compliance with company policies. Employees must receive no actual shares, voting rights, dividend rights, shareholder rights or management rights. **Commercial intention** We prefer payment only on a defined liquidity event, such as a sale of the UK parent company, substantial business or asset sale, merger, acquisition, IPO, or board-approved cash settlement. We require advice on the most appropriate basis for calculating the benefit, including whether it should be based on: * The relevant percentage of net exit proceeds; * Growth in company value from the grant date; or * Another commercially fair, legally robust and tax-efficient method. **Key protections required** The documents must cover: * Vesting and annual increases up to the 0.20% cap; * Clear valuation and payout formula, including liabilities, debts, taxes, transaction costs, investor preferences and founder loans; * Good-leaver and bad-leaver provisions; * Treatment of vested and unvested rights if an employee resigns, is dismissed, becomes inactive, commits misconduct, breaches confidentiality, joins a competitor or fails performance standards; * Whether rights survive for good leavers and for how long; * No payment unless there is a qualifying exit or board-approved settlement; * No sale, transfer, assignment or pledge of phantom rights; * Confidentiality, IP ownership, non-solicitation and reasonable post-termination protections; * Founder control, fundraising, future investor rights, dilution, restructuring, merger and sale protections; * Board discretion to amend, suspend, replace or terminate the scheme where appropriate; * Governing law and dispute-resolution provisions. **Cross-border requirements** The plan must address that the UK parent company’s value is being tracked, while employees work for and are paid through the India company. Please advise on the correct contracting parties, payment route, Indian payroll treatment, UK and Indian tax, withholding, foreign-exchange, transfer-pricing, employment-law and reporting implications. **Deliverables** Please provide: * A short recommendation on the best legal structure; * Tailored Phantom Share / Long-Term Incentive Plan; * Individual award agreements for two employees; * UK parent board resolutions and approvals; * Required India-company documentation or approvals; * Valuation and payout formula; * Good-leaver and bad-leaver clauses; * Simple founder implementation guide; * UK and India tax/compliance checklist; * Advice on whether Indian legal or tax counsel should review the documents. We do not want a generic template or actual shares issued at this stage. We need a practical, founder-protective arrangement that rewards long-term loyalty while preserving ownership and control of the UK parent company. When applying, please confirm your experience with phantom shares, long-term incentive plans, shareholder protections and UK–India arrangements; whether you are a qualified UK solicitor; whether you work with Indian advisers; your fixed fee or estimate; delivery timeframe; and relevant examples of similar work without breaching confidentiality.
20 days ago26 proposalsRemoteEspecialista de Soporte y Dinamización de Comunidades
Especialista de Soporte y Dinamización de Comunidades — SaaS de Marketing (Remoto) Buscamos una persona que se convierta en la cara visible de Korex frente a nuestros clientes: resolutiva cuando hay un problema, y llena de energía cuando hay que activar a la comunidad. Qué harás Soporte y atención al cliente: · Ser el primer punto de contacto de nuestros clientes por WhatsApp y email. · Resolver consultas de primer nivel: accesos, uso del CRM, estado de campañas, saldos y dudas generales de la plataforma. · Gestionar a diario situaciones de alta tensión con clientes insatisfechos —quejas, reclamos y solicitudes de reembolso—, manteniendo la calma, escuchando con empatía y encaminando cada caso hacia una solución concreta que proteja la relación con el cliente. · Escalar incidencias técnicas al equipo de desarrollo con toda la información necesaria (capturas, pasos para reproducir el problema) y dar seguimiento hasta el cierre. · Comunicar de forma proactiva cuando haya incidencias que afecten a varios clientes. · Hacer seguimiento post-resolución para confirmar que todo quedó funcionando. · Documentar cada caso resuelto en nuestra base de conocimiento interna. · Reportar semanalmente el estado de satisfacción de la cartera de clientes. Dinamización de comunidades: · Entrar a los grupos y comunidades de nuestros clientes con energía y cercanía: saludar, presentarte, generar conversación y que la gente sienta que Korex está presente. · Incentivar la activación de los miembros: dar la bienvenida a los nuevos, celebrar avances y resultados, animar a quienes están inactivos a retomar. · Mantener un contacto directo y humano con los clientes y sus equipos, no solo cuando hay problemas. · Proponer dinámicas sencillas que mantengan viva la comunidad (retos, recordatorios de formaciones, momentos de reconocimiento). · Detectar en los grupos señales de desmotivación o insatisfacción y reportarlas al equipo antes de que escalen. ━━━━━━━━━━━━━━━━━━━━━━ Qué te damos en Korex · Entorno de profesionales: trabajarás codo a codo con un equipo con experiencia en marketing, desarrollo y operaciones, no en un call center masivo. · Formaciones de alto nivel para el área de soporte: capacitación continua en la plataforma, en comunicación con clientes y en gestión de incidencias y situaciones difíciles. · Acompañamiento directo del Director de Operaciones: durante tu incorporación y de forma permanente en tu día a día. No estarás solo frente a los casos complejos. · Bonos por alta tasa de satisfacción de clientes: tu buen trabajo se mide y se premia. · 100% remoto, con flexibilidad dentro de la franja horaria acordada. ━━━━━━━━━━━━━━━━━━━━━━ Requisitos · Don de gentes real: te energiza hablar con personas, generas cercanía rápido y sabes leer el ambiente de un grupo. Este rol es tanto de actitud como de habilidad técnica. · Inteligencia emocional y temple: capacidad demostrada para conversar con clientes molestos sin ponerte a la defensiva, bajar la tensión y convertir una queja en una solución. · Experiencia comprobable en atención al cliente, soporte digital o gestión de comunidades (SaaS, agencias de marketing, plataformas online, grupos de WhatsApp). · Español nativo con excelente redacción en castellano neutro. Escribirás con clientes de España y Latinoamérica a diario. · Tono cálido, profesional y resolutivo. Nada de respuestas robotizadas ni mensajes genéricos de "copiar y pegar". · Psicología en saber cómo atender al cliente de forma excelente, representando a la marca de forma cálida, cercana y profesional. · Proactividad: no esperas a que te escriban, tú inicias la conversación. · Criterio para distinguir qué puedes resolver directamente y qué debes escalar. · Organización y autonomía: trabajarás remoto y necesitamos alguien que documente y haga seguimiento sin que se lo pidan. · Disponibilidad en franja horaria compatible con España y Latinoamérica. Se valorará · Experiencia como community manager o dinamizando comunidades de emprendedores, equipos comerciales o programas de formación online. · Experiencia previa gestionando reclamos, reembolsos o retención de clientes. · Conocimiento de CRMs y de Meta Ads (Facebook/Instagram) a nivel usuario. · Manejo de herramientas de gestión de tickets o tableros tipo Kanban. Condiciones ·Dedicación part-time: aproximadamente 20 horas semanales, con posibilidad de crecer a jornada completa según el crecimiento de la cartera de clientes. · Contratación como freelancer + bonos por satisfacción de clientes. · Incorporación inmediata, con periodo de prueba de 30 días. · Formación inicial sobre nuestra plataforma a cargo del equipo · Se necesita conexión a internet y buen equipo para poder trabajar de forma autónoma.
15 days ago13 proposalsRemote