Email Writing Projects

Part-Time Freelance Spanish Speaking Sales Professional

We have an exciting part-time opportunity for an experienced native Spanish speaking freelance sales professional to join our B2B business development agency. The role will require flexible working on a retainer of 10 hours per month. Initially, the workload is expected to be approximately 15 minutes per day, Monday to Friday, however this may increase as the project develops and call volumes grow. The successful candidate will need to be available to work evenings in Spain where required, to accommodate clients and prospects across South America. This is an on-going project and there is the potential for more hours depending on client projects. We are a UK-based business development agency with global clients. We support our clients' marketing departments by helping them improve the quality of the leads they generate for sales. We qualify existing leads to identify genuine sales opportunities and support business development through prospecting and outreach activities. We are specifically looking for a native or fluent Spanish speaker, ideally based in Spain, who can confidently engage with prospects across both Spain and South America, with a particular focus on South American markets. Our clients operate across a variety of industries, making the work diverse and interesting, but requiring the ability to manage multiple projects and adapt quickly to different business sectors. We all work remotely and offer flexibility around working patterns. We offer a supportive working environment, but we also have high expectations. We pride ourselves on delivering exceptional service and results to our clients and look for team members who share that commitment. If you have a background in sales and are looking for something a little different, we'd love to hear from you. Job Duties: Using VoIP software for telephone calls and creating and sending email introductions to prospects: Secure high-quality sales opportunities on behalf of our clients. Conduct outbound calls with prospects across Spain and South America. Develop and maintain professional relationships with client prospects. Represent our clients professionally and deliver an exceptional prospect experience. Proactively contribute ideas and feedback to improve prospecting processes and campaign performance. Report on activity and outcomes. Attend Microsoft Teams meetings with clients as required. Experience and Essential Skills Required Native Spanish speaker with excellent spoken and written Spanish. Minimum 3 years' experience in a sales or business development role. Proven confidence and success in cold calling and outbound prospecting. Demonstrable track record of achieving results within a B2B sales environment. Excellent written and verbal communication skills. Professional, friendly and client-focused approach. Strong relationship-building skills and ability to act as an extension of the client's team. Positive and professional telephone manner. Understanding of effective sales techniques and lead qualification processes. Strong administrative and organisational skills. Essential experience using HubSpot CRM. Comfortable learning new systems and technology. Ability to work independently and manage a flexible workload.

SaaS Developer — Bathroom360 Platform (React, Supabase)

ABOUT BATHROOM360 Bathroom360 Ltd is a UK-based technology startup building a vertical SaaS platform for the bathroom installation industry. Our platform takes a bathroom installer seamlessly from first customer contact through to invoicing and aftercare — survey, floor plan, 3D visualisation, quotation, building regulations, scheduling, and payment — in one connected cloud platform. We are seeking an experienced full-stack developer to build Version 1.0 of the Bathroom360 platform, ready for showcase at London Build Expo, Olympia, November 2026. A full Product Blueprint is attached to this posting. Please read it before submitting your proposal. Proposals that do not reference the Blueprint will not be considered. --- THE PROJECT We require a complete SaaS platform built to the specification in the attached Bathroom360 Product Blueprint. The platform serves three customer segments: independent bathroom installers, bathroom showrooms, and white-label partners. The platform includes 15 modules: company onboarding, customer CRM, bathroom survey, floor plan designer, 3D visualiser, finishes and tile specification, supplier product library, quotation engine, building regulations guidance, job scheduling, installation workflow, snagging and sign-off, invoicing and payments, aftercare and warranty, and an AI assistant powered by the Anthropic Claude API. --- TECHNOLOGY STACK REQUIRED The Blueprint specifies the following technology stack. You must have demonstrable experience with all of the following: - React and Next.js — frontend framework - Supabase — database, authentication, storage, and edge functions - Three.js — 3D bathroom visualisation - Tailwind CSS — styling - Stripe — subscription billing - Resend — email delivery - Anthropic Claude API — AI assistant integration - Vercel — hosting and deployment --- WHAT WE ARE LOOKING FOR - A developer or small team with a portfolio of completed SaaS projects - Demonstrable Three.js experience — please include examples of 3D work in your proposal - Experience building multi-tenant SaaS platforms with Supabase row-level security - Strong communication in English — this is a collaborative project requiring regular updates - UK-based or UK timezone working hours preferred --- PROJECT STRUCTURE This is a fixed-price project with milestone payments. We do not pay hourly and we do not pay the full amount upfront. Payment is structured as follows: - 25% on project start and infrastructure setup - 25% on completion of Phase 1 modules (survey, floor plan, 3D, quotation, PDF) - 25% on completion of Phase 2 modules (supplier library, invoicing, scheduling, AI) - 25% on final delivery, testing, and Expo readiness sign-off --- TIMELINE - Development start: August 2026 - Phase 1 complete: September 2026 - Phase 2 complete: October 2026 - Final delivery and testing: November 2026 - Showcase: London Build Expo, Olympia, November 2026 --- WHAT YOUR PROPOSAL MUST INCLUDE We will not respond to generic proposals. Your proposal must include: 1. Confirmation that you have read the attached Product Blueprint 2. Your fixed-price quote for the complete Version 1.0 build 3. Links to at least two previous SaaS projects you have built 4. At least one example of Three.js or 3D web work you have completed 5. Your proposed delivery timeline with milestones 6. Any questions or concerns about the specification --- ABOUT THE COMPANY Bathroom360 Ltd is founded by Pamella Edwards — a qualified plumber, heating and gas engineer, and Triple-Appointed London Build Ambassador for Women in Construction, Diversity in Construction, and Sustainability in Construction. The platform is built on deep industry expertise and a clear commercial model with three revenue segments. We are a serious business with a clear vision, a detailed product specification, and a confirmed showcase event. We are looking for a developer who is equally serious and can deliver to a professional standard. Please attach your proposal and we will respond within 48 hours. Bathroom360 Ltd

opportunity

HealthTech Market Validation & Pilot Recruitment Specialist

# Freelance Market Research & Pilot Recruitment Specialist (HealthTech) ## Overview We are looking for an experienced freelance researcher to help validate a new AI-powered health technology product aimed at private healthcare clinics. The goal is not to sell a product. The goal is to conduct structured customer discovery interviews and identify potential pilot partners. This is a short-term project focused on learning, validation and pilot recruitment. ## About the Product We are building an AI-powered health intelligence platform that helps clinicians review and explain blood test results more efficiently. The platform generates patient-friendly reports, highlights longitudinal trends, and supports clinician review before reports are shared with patients. Target customers include: * Longevity clinics * Functional medicine clinics * Thyroid and hormone clinics * Menopause clinics * Private GP practices ## Project Objectives The successful freelancer will: ### 1. Build a Target List Identify and create a database of: * UK longevity clinics * Functional medicine clinics * Thyroid/hormone clinics * Menopause clinics * Relevant private GP practices For each clinic provide: * Clinic name * Website * Contact details * Key decision makers * LinkedIn profiles (where available) ### 2. Conduct Discovery Outreach Reach out to clinics via: * Email * LinkedIn * Phone (where appropriate) The objective is to secure discovery conversations. No hard selling required. ### 3. Conduct Structured Interviews Interview clinicians and clinic owners to understand: * Current blood test interpretation workflows * Time spent reviewing results * Current reporting process * Pain points * Existing software used * Attitude towards AI-assisted reporting * Willingness to participate in pilots ### 4. Produce Research Findings Summarise: * Key themes * Common pain points * Feature requests * Objections * Buying signals * Recommended target segment ### 5. Recruit Pilot Clinics Goal: Secure interest from 3–5 clinics willing to evaluate a pilot programme. ## Deliverables ### Deliverable 1 Target clinic database Minimum: * 100 clinics ### Deliverable 2 Interview findings report Including: * Key insights * Market feedback * Adoption risks * Recommendations ### Deliverable 3 Pilot recruitment report Including: * Interested clinics * Contact details * Next steps * Level of interest ## Ideal Candidate Experience in one or more of: * HealthTech * Digital health * Healthcare consulting * Healthcare market research * B2B SaaS customer discovery * Pilot programme recruitment Experience speaking directly with clinicians is highly desirable. ## Success Criteria Success will be measured by: * Number of clinician conversations completed * Quality of insights gathered * Identification of common workflow pain points * Number of clinics expressing pilot interest ## Proposal Requirements Please include: 1. Relevant experience 2. Examples of similar projects 3. Proposed approach 4. Estimated timeline 5. Fixed-price quote This project is focused on learning and validation. We are looking for someone who can uncover genuine market insights rather than simply generate leads.

Especialista de Soporte y Dinamización de Comunidades

Especialista de Soporte y Dinamización de Comunidades — SaaS de Marketing (Remoto) Buscamos una persona que se convierta en la cara visible de Korex frente a nuestros clientes: resolutiva cuando hay un problema, y llena de energía cuando hay que activar a la comunidad. Qué harás Soporte y atención al cliente: · Ser el primer punto de contacto de nuestros clientes por WhatsApp y email. · Resolver consultas de primer nivel: accesos, uso del CRM, estado de campañas, saldos y dudas generales de la plataforma. · Gestionar a diario situaciones de alta tensión con clientes insatisfechos —quejas, reclamos y solicitudes de reembolso—, manteniendo la calma, escuchando con empatía y encaminando cada caso hacia una solución concreta que proteja la relación con el cliente. · Escalar incidencias técnicas al equipo de desarrollo con toda la información necesaria (capturas, pasos para reproducir el problema) y dar seguimiento hasta el cierre. · Comunicar de forma proactiva cuando haya incidencias que afecten a varios clientes. · Hacer seguimiento post-resolución para confirmar que todo quedó funcionando. · Documentar cada caso resuelto en nuestra base de conocimiento interna. · Reportar semanalmente el estado de satisfacción de la cartera de clientes. Dinamización de comunidades: · Entrar a los grupos y comunidades de nuestros clientes con energía y cercanía: saludar, presentarte, generar conversación y que la gente sienta que Korex está presente. · Incentivar la activación de los miembros: dar la bienvenida a los nuevos, celebrar avances y resultados, animar a quienes están inactivos a retomar. · Mantener un contacto directo y humano con los clientes y sus equipos, no solo cuando hay problemas. · Proponer dinámicas sencillas que mantengan viva la comunidad (retos, recordatorios de formaciones, momentos de reconocimiento). · Detectar en los grupos señales de desmotivación o insatisfacción y reportarlas al equipo antes de que escalen. ━━━━━━━━━━━━━━━━━━━━━━ Qué te damos en Korex · Entorno de profesionales: trabajarás codo a codo con un equipo con experiencia en marketing, desarrollo y operaciones, no en un call center masivo. · Formaciones de alto nivel para el área de soporte: capacitación continua en la plataforma, en comunicación con clientes y en gestión de incidencias y situaciones difíciles. · Acompañamiento directo del Director de Operaciones: durante tu incorporación y de forma permanente en tu día a día. No estarás solo frente a los casos complejos. · Bonos por alta tasa de satisfacción de clientes: tu buen trabajo se mide y se premia. · 100% remoto, con flexibilidad dentro de la franja horaria acordada. ━━━━━━━━━━━━━━━━━━━━━━ Requisitos · Don de gentes real: te energiza hablar con personas, generas cercanía rápido y sabes leer el ambiente de un grupo. Este rol es tanto de actitud como de habilidad técnica. · Inteligencia emocional y temple: capacidad demostrada para conversar con clientes molestos sin ponerte a la defensiva, bajar la tensión y convertir una queja en una solución. · Experiencia comprobable en atención al cliente, soporte digital o gestión de comunidades (SaaS, agencias de marketing, plataformas online, grupos de WhatsApp). · Español nativo con excelente redacción en castellano neutro. Escribirás con clientes de España y Latinoamérica a diario. · Tono cálido, profesional y resolutivo. Nada de respuestas robotizadas ni mensajes genéricos de "copiar y pegar". · Psicología en saber cómo atender al cliente de forma excelente, representando a la marca de forma cálida, cercana y profesional. · Proactividad: no esperas a que te escriban, tú inicias la conversación. · Criterio para distinguir qué puedes resolver directamente y qué debes escalar. · Organización y autonomía: trabajarás remoto y necesitamos alguien que documente y haga seguimiento sin que se lo pidan. · Disponibilidad en franja horaria compatible con España y Latinoamérica. Se valorará · Experiencia como community manager o dinamizando comunidades de emprendedores, equipos comerciales o programas de formación online. · Experiencia previa gestionando reclamos, reembolsos o retención de clientes. · Conocimiento de CRMs y de Meta Ads (Facebook/Instagram) a nivel usuario. · Manejo de herramientas de gestión de tickets o tableros tipo Kanban. Condiciones ·Dedicación part-time: aproximadamente 20 horas semanales, con posibilidad de crecer a jornada completa según el crecimiento de la cartera de clientes. · Contratación como freelancer + bonos por satisfacción de clientes. · Incorporación inmediata, con periodo de prueba de 30 días. · Formación inicial sobre nuestra plataforma a cargo del equipo · Se necesita conexión a internet y buen equipo para poder trabajar de forma autónoma.

Member Engagement & Relationship Manager (Outbound Calling)

Member Engagement & Relationship Manager (Outbound Calling) **Location:** Remote **Hours:** Flexible (Initial project basis with the potential for ongoing work) **Company:** Beaufort Private Equity About Us Beaufort Private Equity is a private members' club focused on connecting sophisticated and high-net-worth investors with private investment opportunities, education, events, and industry insights. We have a community of over 1,000 members and pride ourselves on being a highly relationship-driven business. Unlike many organisations, we believe in building genuine relationships with our members and maintaining personal communication wherever possible. We are now seeking an experienced and professional individual to help us reconnect with members, strengthen engagement, and ensure our community continues to receive a high level of personal service. The Role This is **not a sales role**. You will be contacting existing members who have previously registered with Beaufort Private Equity. Some members may have become less engaged over time, unsubscribed from communications, changed email addresses, or simply not spoken with us for a while. Your role will be to reconnect with these members, understand their current situation, gather feedback, update records where required, and help strengthen relationships within our investor community. You will be representing Beaufort and therefore must be able to communicate professionally and confidently with business owners, investors, entrepreneurs, and senior professionals. Responsibilities * Reconnect with existing members in a friendly, professional manner. * Update member contact information where required. * Understand why members may have disengaged from communications. * Gather feedback and insights from members. * Reintroduce members to our weekly updates, events, and communications. * Identify members who would welcome further contact from our team. * Maintain accurate call notes and CRM records. * Represent the Beaufort brand professionally at all times. * Escalate any opportunities, concerns, or member feedback to the team where appropriate. What Success Looks Like The successful candidate will help us: * Re-establish contact with existing members. * Improve member engagement and communication. * Ensure member records remain accurate and up to date. * Identify members who would welcome further conversations with our team. * Gather valuable feedback to help us improve our member experience. * Strengthen relationships within our investor community. This is a quality-focused role rather than a volume-based calling position. We value meaningful conversations over call numbers. What We're Looking For We are specifically seeking someone who has: * Strong outbound calling experience. * Excellent communication, rapport-building, and listening skills. * A warm, professional, and relationship-focused approach. * Confidence speaking with business owners, investors, entrepreneurs, and senior decision-makers. * Experience using CRM systems and maintaining accurate records. * A proactive attitude and the ability to work independently. Highly Desirable Experience Experience within any of the following sectors would be advantageous: * Financial Services * Wealth Management * Private Equity * Investment Firms * Investor Relations * Membership Organisations * Professional Services * Business Coaching or Consulting Important This role is focused on relationship building, member engagement, and client care. We are **not** looking for aggressive salespeople or script-readers. We are looking for someone who can build rapport quickly, hold intelligent conversations, make people feel valued, and represent our business professionally. Application Requirements To help us identify the most suitable candidates, please include the following in your proposal: 1. A brief overview of your outbound calling experience. 2. Details of any experience working with investors, financial services firms, wealth management businesses, membership organisations, or professional services companies. 3. Examples of member engagement, client retention, reactivation, or relationship-building projects you have worked on. 4. Your expected hourly rate. 5. Your availability over the next four weeks. 6. How many quality outbound calls you would typically expect to complete per hour. 7. A short voice recording (1–2 minutes) introducing yourself and explaining why you would be suitable for this role. ### Important Please start your proposal with the words: **MEMBER ENGAGEMENT** Applications that do not follow this instruction may not be considered. We are looking for someone who genuinely enjoys building relationships and creating positive experiences for members, rather than someone focused purely on making sales calls.

IT support Analyst M365/Google Workspace

Job Title: IT Support Specialist (Managed Services) Employment Type: Managed Service Location: Remote The analyst have to be available Monday-Friday 07:00–19:00 BST. About the Role We are seeking a customer-focused IT Support Specialist to deliver remote managed IT support services across Google Workspace and Microsoft 365 environments. This role is responsible for providing end-user support during extended business hours, managing identity and access requests, administering collaboration platforms, supporting mobile device management (MDM), and ensuring a consistent, high-quality user experience. The successful candidate will work within a managed services framework, adhering to agreed service level agreements (SLAs), maintaining accurate documentation, and proactively identifying opportunities for service improvement. Working Hours Provide remote support coverage during extended business hours. Participate in scheduled shift rotations to ensure continuous service availability. Support priority incidents and service requests in accordance with defined SLAs and escalation procedures. Provide occasional out-of-hours support for critical business incidents, as required. Key Responsibilities End-User Support Deliver Level 1 and Level 2 remote technical support for end users. Log, categorize, prioritize, and resolve incidents and service requests through the IT service management platform. Provide timely communication and status updates to users and stakeholders. Troubleshoot issues related to operating systems, productivity applications, collaboration tools, and endpoint devices. Escalate complex issues to specialized support teams when necessary. Identity and Access Management Manage user identities and access across Google Workspace and Microsoft 365. Execute Joiner, Mover, and Leaver (JML) processes, including: User account provisioning and deprovisioning Role and permission changes License allocation and recovery Group membership administration Support password resets, multi-factor authentication (MFA), and account recovery processes. Ensure compliance with security and access governance policies. Collaboration Platform Administration Administer and support Google Workspace and Microsoft 365 services, including: Gmail and Microsoft Outlook Google Drive and OneDrive Google Meet and Microsoft Teams Shared mailboxes and distribution lists SharePoint Online and Shared Drives Configure, maintain, and troubleshoot: Email forwarding Mail flow issues Inbox and transport rules Shared mailbox access Calendar permissions and delegation Mobile Device Management (MDM) Administer and support MDM solutions for corporate devices. Enroll, configure, and maintain Android, iOS, Windows, and macOS devices. Apply security policies, compliance settings, and conditional access controls. Troubleshoot device enrollment, synchronization, and application deployment issues. Perform remote device actions, including lock, wipe, and compliance remediation. Service Management Meet or exceed contractual SLAs and key performance indicators (KPIs). Maintain accurate ticket documentation, asset records, and support procedures. Develop and update knowledge base articles and standard operating procedures. Identify recurring issues and recommend service improvements. Collaborate with customer stakeholders and internal teams to ensure service excellence. Required Skills and Experience Minimum 3 years of experience in an IT support, service desk, or managed services environment. Hands-on administration experience with Google Workspace and Microsoft 365. Experience managing Joiner, Mover, and Leaver processes. Strong understanding of identity and access management principles. Experience troubleshooting email systems, forwarding rules, and mailbox configurations. Practical experience with MDM platforms such as Microsoft Intune, Google Endpoint Management, Jamf, or equivalent solutions. Familiarity with ITSM platforms such as ServiceNow, Jira Service Management, Zendesk, or Freshservice. Strong knowledge of Windows, macOS, Android, and iOS environments. Understanding of ITIL service management principles. Excellent verbal and written communication skills in English. Preferred Qualifications Microsoft 365 Certified: Endpoint Administrator Associate Google Workspace Administrator Certification ITIL Foundation Certification Experience supporting hybrid cloud environments Key Competencies Strong customer service orientation Excellent troubleshooting and analytical skills Ability to work independently in a remote environment Strong organizational and time management skills Attention to detail Ability to manage multiple priorities effectively Commitment to continuous improvement and service excellence