Email Writing Projects

Next.js Developer Needed – Headless WordPress (Vercel Deploy)

Development: Full Stack / Frontend 1. Project Description We're looking for an experienced developer to build a modern, fast-loading website using a decoupled (headless) architecture. This is not a traditional WordPress theme build we want a custom-coded frontend that pulls content from WordPress as a backend CMS only. 2. Tech stack requirements: The frontend should be built in Next.js using the App Router, with server-side rendering for performance and SEO. Styling should use Tailwind CSS (utility-first, no separate handwritten stylesheets). Fonts should be optimized using Next.js's built-in font system (self-hosted Google Fonts, no external font requests). Images need to run through Next.js's built-in image optimization so files are automatically resized/compressed on delivery. The site should be deployed on Vercel. Error/performance monitoring should be set up via Sentry so we get visibility into production issues. On the content side, we want WordPress set up purely as a headless CMS on a separate subdomain used only to manage content (text, images, blog posts, pages, etc.) through the WordPress dashboard, with no public-facing WordPress theme or frontend. The Next.js app should fetch this content via the WordPress REST API or WPGraphQL. 3. What we need from you: Please share examples of past projects where you've built a Next.js frontend decoupled from a headless WordPress backend. Let us know your experience with Tailwind CSS, Vercel deployment, and Sentry integration. We'd also like to understand your typical process for structuring content models in WordPress so they map cleanly to a custom frontend. 4. Project scope: Build a CMS-managed marketing website from an existing Figma design a standard brochure/lead-gen site (WordPress or equivalent), fully editable by our team afterward. Pages/templates: Home (hero, packs preview, process steps, gallery preview, testimonials, Instagram feed, CTA); Pack template (reusable, CMS-addable, with pricing, specs, gallery, FAQ); About; Examples (portfolio gallery); Project template (reusable case-study CMS post type, with gallery and related projects); Terms template (reusable for legal pages); Contact (enquiry form + map); Send an Enquiry (consultation booking form + map); site-wide responsive navigation. Requirements: All content editable via CMS, no dev needed. Pack and Project templates must be repeatable CMS entries. Both forms submit to email/CRM. Fully responsive, matching Figma exactly. Out of scope: No custom API/booking integrations, no custom backend. 5. Deliverables Fully responsive site matching the above stack, deployed and live on Vercel, with WordPress CMS configured and documented for our team to manage content independently going forward. 6. Budget To be agreed --- ** We do not accept spam you must quote "I WANT THIS JOB" at the top of the application

Systems & Compliance Administrator (Freelance Virtual Assistant)

Systems & Compliance Administrator (Freelance Virtual Assistant) Location: UK Based (Essential)
 Hours: Approximately 2–3 hours per day (35–40 hours per month)
 Contract: Freelance / Independent Contractor About the Role This role supports the Operations Manager by maintaining operational systems, trackers and administrative processes to ensure Integrated Treatment Services (ITS) runs efficiently and compliantly. ITS is a UK Speech and Language Therapy service working with schools, therapists and families nationwide. We are seeking a highly organised administrator to support day-to-day operations. The role focuses on maintaining systems, monitoring processes and coordinating administrative tasks rather than making operational or clinical decisions. Applicants must be UK based. Hours of Work • Approximately 2–3 hours per day (35–40 hours per month)
• Availability required for approx. 1 hour morning and 1 hour afternoon
• Primarily term time only, with potential holiday / project work as needs present Key Responsibilities Systems & Compliance • Maintain operational trackers (caseloads, supervision, compliance)
• Monitor therapist compliance (HCPC, DBS, insurance)
• Flag overdue supervision, documentation or compliance issues Case Notes & Records • Monitor case note uploads and flag missing records
• Maintain and archive caseload folders
• Support case note audit preparation Training & Framework Support • Maintain training attendance records
• Support training administration and certificate tracking
• Assist with ITS Connect and Write Framework tracking Administration & Documentation • Format documents and maintain templates
• Prepare operational documentation and contracts
• Manage electronic filing systems Website & Systems • Update WordPress website and online resources
• Complete weekly systems checks
• Identify and report system issues Data & CRM • Maintain CRM databases
• Organise data for marketing and reporting
• Support internal documentation and templates Recruitment & Finance Support • Maintain recruitment trackers and onboarding admin
• Support invoicing processes and accounts requests General Support • Provide administrative support to the Operations Manager
• Undertake additional duties to support business operations Experience (Desirable) • Google Workspace (Docs, Sheets, Drive)
• Microsoft Word & PowerPoint
• WordPress
• CRM systems
• Zoom / Microsoft Teams
• Spreadsheet and database management, Eventbrite We Are Looking for Someone Who • Is highly organised and detail-focused
• Enjoys working with systems and processes
• Is confident using spreadsheets and databases
• Can manage multiple tasks independently
• Is reliable, consistent and adaptable
• Has strong written communication skills Clinical Knowledge Clinical knowledge is not required.
This is an administrative role with no clinical decision-making. Applicants Must • Work as a freelancer / independent contractor
• Hold (or obtain) appropriate insurance
• Sign a confidentiality agreement and comply with GDPR. Provide minimum 4 months notice period Safeguarding & Data Protection ITS works with children and young people. The successful applicant must: • Hold or obtain a DBS check
• Follow strict GDPR and confidentiality procedures
• Handle sensitive information securely at all times This role involves administrative oversight only and no clinical responsibilities

Part-Time Freelance US Telemarketer

We have an exciting opportunity for an experienced freelance telemarketer to join our growing B2B business development agency. This is a flexible, ongoing freelance role, working 20 hours per month. We are a UK-based business development agency working with clients across a variety of industries worldwide. We support our clients' marketing and sales teams by improving the quality of their lead generation through lead qualification, outbound prospecting and business development activities. Our clients operate in diverse sectors, making this a varied and interesting role that requires the ability to quickly understand different businesses and represent them professionally. We are a fully remote team and pride ourselves on delivering exceptional service and results for our clients. We're looking for someone who shares our commitment to professionalism, customer experience and high-quality conversations. The Role Using VoIP software, CRM systems and email, you will: * Qualify inbound and outbound leads on behalf of our clients. * Conduct professional telephone conversations with prospective customers across the United States. * Identify genuine sales opportunities and gather key qualifying information. * Build positive relationships with prospects while representing our clients as an extension of their business. * Record all activity accurately within CRM systems. * Report on activity and outcomes. * Contribute ideas and feedback to improve campaign performance and prospecting processes. * Attend Microsoft Teams meetings with clients when required. Essential Skills & Experience **Must be based in the US.** * Previous customer service experience is essential. * Sales or telemarketing experience is preferred. * Confident and professional telephone manner. * Excellent verbal and written communication skills. * Strong relationship-building and listening skills. * Professional, friendly and client-focused approach. * Good organisational and administrative skills. * Comfortable learning new systems and technology. * Able to work independently and manage a flexible workload from home. What We Offer * Ongoing freelance engagement. * Flexible working hours. * Fully remote working from home. * 20 hours per month with the potential for additional hours as client projects grow. * Opportunity to work across a variety of industries and client campaigns. * A supportive, collaborative team that values quality, professionalism and results. If you're a confident communicator with excellent customer service skills and enjoy speaking with people, we'd love to hear from you. Sales experience is advantageous, but we're equally interested in candidates who have a professional telephone manner, a positive attitude and a commitment to delivering an outstanding customer experience.

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Reddit & Creator Community Research Specialist

We are looking for a Reddit and creator community research specialist to help us find relevant online communities for a new direct fan messaging app for creators. The app helps creators monetize direct fan conversations, manage private fan communication, and keep more control over their audience. This role is NOT for fake reviews, spam, fake testimonials, or rule-breaking promotion. We need someone who understands Reddit and online communities properly. Your task will be to research where adult-friendly creators, OnlyFans creators, Fansly creators, webcam models, and independent online creators discuss their problems, tools, platforms, monetization, fan messaging, and creator business. Main tasks: Find relevant subreddits for creator research Find relevant forums, Discord servers, Telegram groups, Facebook groups, and other creator communities Read and summarize the rules of each community Identify where we can ask for feedback transparently Identify where promotion is not allowed Collect common creator pain points around fan messaging, OnlyFans, agencies, chat operators, bots, fake conversations, and monetization Suggest post ideas that are respectful, transparent, and allowed by the community rules Help us understand how to approach creators without spamming Deliverables for the first test milestone: 50 relevant creator communities, subreddits, forums, groups, or platforms Rules summary for each important community 20 post or comment ideas we could use for feedback/research 20 common creator pain points found from community research Short report explaining which communities are most promising and why Important rules: No fake reviews No fake testimonials No spam No pretending to be an independent user No misleading comments No bot activity No breaking subreddit or group rules No contacting minors or questionable accounts Only adult/18+ creator communities where appropriate Ideal candidate: Strong Reddit knowledge Experience with online community research Familiar with creator communities, OnlyFans/Fansly/Fanvue creators, webcam models, or influencer communities Good English writing skills Able to summarize rules and community culture clearly Able to work independently and provide organized research in a spreadsheet or document When applying, please answer: Have you done Reddit or community research before? Have you worked around adult/NSFW creator communities before? Which platforms would you research besides Reddit? Do you understand that we do not want fake reviews, spam, or fake testimonials? How would you find communities where creators discuss monetization and fan messaging? What is your price for the first test milestone?

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WhatsApp Business automation setup in WATI (chatbot menu + Meta

We are a UK commercial and claims consultancy serving the construction sector (NEC, JCT and FIDIC contracts). We want to use WhatsApp as a first point of contact for enquiries, with an automated menu that routes people to the right service and captures their details for follow-up. Objective Set up a working WhatsApp Business automation in our existing WATI account: an interactive menu that greets enquirers, lets them choose a service, captures their details, and hands the conversation to me. Plus a small set of Meta-approved message templates for confirmations, reminders and follow-ups. What's already in place (so you don't need to redo it) • WhatsApp Business access approved for the business • WATI account set up (currently on trial) and linked • Business verified with Meta • Draft copy for the menu, the service replies and all message templates — I will provide these; your job is to build them, not write them Scope of work / deliverables 1. Build an interactive list-message menu (welcome message + 5 options: Consultancy service, Provision of QS support, Adjudication support, Expert witness service, Something else) in WATI's chatbot/flow builder. 2. Configure the tailored reply for each menu option, capturing the enquirer's name, organisation and a brief description of their matter. 3. Set up the conversation to hand off to my Team Inbox after details are captured, with a sensible fallback message and business hours. 4. Create and submit 4 message templates to Meta for approval (2 Utility, 2 Marketing) — copy provided. Confirm all are approved and usable. 5. Set up the reminder template with Confirm / Rearrange buttons correctly wired. 6. Test the full flow end to end on a live device and walk me through how to edit it myself afterwards.

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AI Video Artist Needed – Photorealistic Cinematic Sequences

Looking for an experienced AI video artist with strong experience using Google Veo, Kling AI, Runway, Pika and related cinematic AI tools to create approximately 12 photorealistic video sequences for a feature film. We're looking for an experienced AI video creator to collaborate on a feature film project. The role involves creating approximately 12 cinematic AI-generated video sequences, each between 30 and 350 seconds in length, using two live-action cast members as the basis for the scenes. This is not a typical social media or marketing project. The goal is to produce photorealistic, cinematic-quality footage suitable for integration into a professionally produced feature film. Experience with some or all of the following is preferred: Kling AI Google Veo Runway Pika Midjourney Nano Banana (or similar image-generation workflow) Topaz AI ComfyUI (advantageous) Adobe After Effects / DaVinci Resolve for compositing and finishing Ideally, you'll have experience creating: Photorealistic human performances Consistent characters across multiple shots Cinematic camera movement High-quality environment generation Professional compositing and integration Please send: Examples of your best AI video work The software and workflow you use Your estimated turnaround time Your day rate or project rate Any experience working on film or television projects This is potentially the first stage of a much larger collaboration, with additional sequences planned as the project develops. Please only apply if your work is genuinely cinematic and photorealistic. Please read before applying Please write your proposal yourself. Generic AI-generated responses or copy-and-paste applications make it difficult to identify suitable candidates and are unlikely to be considered. To help us shortlist applicants, please include the following in your response: 1. Which AI video tools do you use most? (e.g. Kling, Google Veo, Runway, Pika, ComfyUI, etc.) 2. Have you created photorealistic videos longer than 30 seconds with consistent characters? 3. Have you integrated AI-generated footage with live-action footage? 4. Please include links to your three strongest examples of cinematic AI work. 5. In a few sentences, explain why you think you're the right fit for this project. Applications that clearly demonstrate relevant experience and have been written personally will be prioritised. Budget to be confirmed.

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SEO, AI Search & Website Audit (WordPress)

# Technical SEO & AI Search Audit ## Project Overview I am looking for an experienced SEO consultant to carry out a comprehensive audit of my WordPress website. This is **not** a request for a generic automated SEO report. I want an experienced professional to identify the highest-impact opportunities to improve rankings, AI search visibility and, most importantly, qualified lead generation. The website belongs to an established UK ecommerce fulfilment company and has recently undergone a significant SEO expansion, including new commercial landing pages, industry pages and supporting content to build topical authority. Google Search Console shows rankings have generally improved over the past 12 months, but enquiries have slowed slightly. I would like an independent assessment of whether there are any technical, structural or strategic issues preventing further growth. ## Scope of Work Please review: ### Technical SEO * Crawlability & indexation * XML sitemap & robots.txt * Canonicals & redirects * Duplicate content * Broken links * URL structure * Core Web Vitals & page speed * Mobile usability * Schema * JavaScript rendering * Image optimisation * Any technical issues affecting rankings ### Website Structure * Information architecture * Internal linking * Topic clusters & silos * Navigation * Keyword cannibalisation ### Content Identify: * Thin or weak pages * Content gaps * Duplicate topics * Opportunities to consolidate or expand content I do **not** want pages rewritten - I want to know what should be improved and why. ### Competitor Analysis Compare against leading UK fulfilment companies and identify: * Keyword opportunities * Content gaps * Authority gaps * Competitive advantages we are missing ### Commercial SEO Assess how well the website targets high-intent searches such as Shopify Fulfilment, Ecommerce Fulfilment, Fashion Fulfilment, Omnichannel Fulfilment and other commercially valuable terms. ### AI Search Please assess how well the website is positioned for: * Google AI Overviews * ChatGPT Search * Perplexity * Claude * Gemini * Bing Copilot Review: * Topical authority * Entity optimisation * Semantic coverage * EEAT * Structured data * Internal linking * Brand authority * Opportunities to become a trusted AI citation ### Conversion Optimisation Review the site from a potential customer's perspective and identify opportunities to improve: * Calls to action * Trust signals * User journey * Contact forms * Commercial messaging * Overall conversion rate ## Deliverables Please provide: * Executive summary * Prioritised recommendations * Expected business impact * Estimated implementation difficulty * Quick wins Please categorise recommendations as: * High Impact / Low Effort * High Impact / High Effort * Low Impact / Low Effort * Low Impact / High Effort Finally, if this were **your own business**, what are the **five improvements** you would make first, and why? ## Important I am **not** looking for generic advice such as "write more blogs", "add keywords" or "build backlinks". Recommendations should be specific, evidence-based and prioritised according to business impact. Please do not use AI to generate your report. I am paying for your expertise, experience and judgement. ## Future Work There may be additional work available to implement the agreed recommendations following the audit. ## To Apply Please include: * Similar SEO audits you have completed * Your WordPress experience * Ecommerce/B2B SEO experience * Experience with AI Search / GEO * Tools used (Screaming Frog, Ahrefs, Semrush, GSC etc.) * Fixed price and timescale Please do not send a generic proposal. I'm looking for an experienced consultant who can provide practical, strategic recommendations that will generate more qualified enquiries.

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UK Commercial Litigation Solicitor

We are looking for an experienced UK Commercial Litigation Solicitor to provide urgent legal advice regarding a dispute with our third-party fulfilment and warehousing provider. This is a business-to-business commercial contract dispute governed by the laws of England and Wales. Background We entered into a signed fulfilment and warehousing agreement with a UK third-party logistics (3PL) provider. The agreement contains an express clause requiring 30 days' written notice for termination by either party. On 27 June 2026, we served written notice to terminate the agreement in accordance with the contract. On 30 June 2026, the fulfilment provider confirmed in writing that: Friday, 3 July 2026 would be the final day they would dispatch our customer orders. They were still reconciling and packing our inventory. They could only "try" to have our stock ready for collection. They anticipated that multiple collections might be required. Our concern is that the provider intends to cease providing the contracted fulfilment service only six days after receiving our contractual notice, rather than continuing to perform the agreement throughout the agreed 30-day notice period. We require urgent legal advice on whether the provider is entitled to end the service before the contractual notice period expires, whether this amounts to a breach of contract, and whether we have grounds to recover the financial losses arising from these actions. Advice Required We require an experienced solicitor to review: The signed fulfilment agreement. The contractual termination provisions. Email correspondence. The actions taken during the notice period. Our legal position. Any potential breaches of contract. Our prospects of recovering financial losses. Specifically, we require advice on: Whether the fulfilment provider has complied with the contractual 30-day notice provisions. Whether they were required to continue performing the agreement throughout the notice period. Whether ending the fulfilment service after only six days constitutes a breach of contract. Whether requiring us to collect our stock before the expiry of the contractual notice period is lawful. Whether we have grounds to recover financial losses, including additional transport, fulfilment costs, lost sales and other consequential losses where recoverable. Whether a Letter Before Claim should now be issued. What immediate steps we should take to protect our legal position before collecting our stock. Documents Available Please only apply if you have experience in: Commercial contract disputes Commercial litigation. Warehousing and logistics agreements. Third-party fulfilment (3PL) contracts. Recovery of commercial losses. Please include details of your relevant experience, similar matters you have acted on, your hourly rate or fixed-fee proposal, your availability for an urgent consultation, and whether you would be able to continue acting for us should the matter proceed beyond the initial advice. Timescale This matter is urgent. We are looking to appoint a solicitor immediately and would ideally like an initial consultation within the next 24 hours. Our objective is to establish whether the fulfilment provider has breached the agreement, protect our legal position before our stock is collected, and recover any financial losses arising from any proven breach.

Bookkeeping & Finance Assistant (UK Remote | Part-Time | £10+ ph

BOOKKEEPING & FINANCE ASSISTANT (UK Remote | Part-Time | £10–£15/hr) We are looking for an experienced, highly organised Bookkeeping & Finance Assistant to support both business and personal financial operations across property, construction, and personal commitments. This is a remote UK-based role, approximately 6 hours per week, with flexibility agreed in advance. CORE RESPONSIBILITIES 1, Monthly management accounts support (P&L, cash flow, balance sheet maintenance) 2. Regular bank reconciliations, including identification and resolution of discrepancies 3. ccurate tracking of income, invoices, and outstanding receivables 4. Proactive chasing of overdue invoices and missing financial information 5. Managing and scheduling business and personal payments 6. Preparing structured financial data for external accountants (HMRC/Companies House handled externally) 7. Maintaining a clear forward view of recurring and upcoming financial obligations WHAT WE ARE LOOKING FOR We are specifically looking for someone who is: a) Experienced in bookkeeping or finance administration (not data entry only) b) Confident working with multiple accounts and incomplete or inconsistent information c) Strong in reconciliation and error detection (able to spot when something does not balance and investigate why) d) Highly proactive in chasing information and resolving gaps without repeated instruction e) Comfortable working independently and maintaining structured financial systems f) Methodical, disciplined, and consistent in follow-through This role is not suitable for someone who requires detailed step-by-step instruction for routine bookkeeping tasks. COMMUNICATION AND WORKING STYLE 1. Phone calls/messages used for day-to-day coordination and quick clarification 2. Email used for formal records (must be flagged to client via a call/message) 3. 1–2 short weekly Microsoft Teams check-ins 4. Occasional time-sensitive coordination required during the week Clear communication and responsiveness are essential due to the pace and nature of financial workflows. CONTEXT OF WORK You will support a combination of: 1. Property lettings and management accounts 2. Construction/surveying-related business activity 3. Business invoicing and operational expenses 4. Personal financial commitments (e.g. insurance, vehicles, household bills) IMMEDIATE PRIORITIES a) Full reconciliation across business bank accounts b) Review of current position with HMRC and Companies House c) Structuring payment schedules for outstanding and upcoming obligations APPLY WITH 1. Summary of relevant bookkeeping experience 2. CV 3. Availability and preferred working pattern Shortlisted candidates will be invited to a video interview.

FinTech Web Application Developer

Summary Project Summary: I want to develop a FinTech web application that allows users to invest in fractional shares of luxury cars. The platform features a user-friendly interface for browsing and purchasing shares, with secure payment processing and real-time market updates. Project Overview: The platform features two core investment mechanics. 1. TurboYield (Car Fractionalization): Users purchase fractional shares of a car to earn passive monthly income derived from rental revenue distributions. Example: A Porsche car is valued at ₹1 Crore. Total Shares Issued: 10,000. Price per share: ₹1,000. Car earns ₹5 lakh net revenue after expenses. Monthly Rental yield = 500000 ÷ 10000 shares = 50/share. 2. TurboFlip (Car Buy & Sell): Users pool capital to purchase a vehicle, which is then resold at a premium, returning the principal and profits back to investors. Example: A Mercedes G wagon is available at 1.5 crore. 150 Investors pool in money. (1 lakh each.) Car is purchased Car is re-sold at 20% premium (i.e. 1.8 crore net revenue after expenses) Payout to each Investor = 1.8 crore ÷ 150 = 1,20,000. Platform: Web-based app (optimized for desktop and mobile) OR Native Mobile Apps for iOS and Android. Preferred Tech Stack: Frontend & Mobile: Cross-platform frameworks like Flutter or React Native to deploy seamlessly to Web, iOS, and Android simultaneously. Backend: Node.js (Express), Python (Django/FastAPI), or Go for scalable backend API development. Database: PostgreSQL or MongoDB to safely manage transactional data, user accounts, and fractional investments Cloud & Infra: AWS, Google Cloud, or Firebase for secure hosting and scaling. Core Features & Technical Scope: 1. User Authentication & Onboarding • OTP-based signup and login via Mobile (SMS/WhatsApp) and Email • KYC compliance system (PAN, Aadhaar, and Bank Account verification) 2. Investor Dashboard / Members Area • Dashboard – invested amount, current value, total earned, shares owned • Cars (TurboYield) – shows a list of cars that users can buy shares of. When clicked, it opens vehicle details page, where users can select # of shares they wish to buy. • Cars (TurboFlip) – shows a list of cars that users can invest money. • Marketplace (p2p Exchange) – Users can sell their shares here. They can also buy shares listed by other users. • Rewards – e.g. users who own 10 shares get a chance to win an iPhone every quarter. They can choose their own 6-digit number and enter the draw. • Refer & earn – Users can refer others to sign-up and get paid a commission. • Wallet – Members can top-up their account here. Also, payouts from admin are credited to the wallet. They can withdraw to their bank account from here. • Profile – Members profile, KYC details etc. 3. Centralized Admin Console • Overview – shows metrics like total users, # of investors, invested amount etc. • Users – list of users and management. • KYC – pending KYC approvals are reviewed by admin here. • Manage Cars (TurboYield and TurboFlip)– add and manage cars • Payouts – calculate and manage monthly payouts or profit distribution. • Manual Payments – Review UPI / bank transfer submissions and approve • Withdrawals – Approve bank withdrawal requests • Settings – payment and general settings • Rewards & Draw – choose winners for iPhone draw 4. Backend Logic & Automation • Execution of a daily automated backend job (cron job) to calculate dynamic share pricing using revenue metrics. NOTE: I have a 3-page highly detailed technical specifications document with formula metrics and prototype links that I will share under a Non-Disclosure Agreement (NDA) once we pass the initial screening.

AI Video Expert for Photorealistic Skincare Product Reels

ChatGPT generated applications will be ignored - please write to me in your own words. We are looking for an experienced AI video generation specialist to create approximately 20 short, photorealistic video clips, each around 2–4 seconds long, for a professional skincare and post-treatment product range. These clips will later be edited together into short Instagram and TikTok reels. This role is focused on generating the individual cinematic clips rather than editing one complete reel from start to finish. This is not suitable for someone who has only experimented casually with AI video. We need a specialist who understands how to select and use different AI video models depending on the scene, achieve realistic human movement and skin texture, maintain accurate product proportions and create polished footage that does not look obviously AI-generated. The type of footage required The clips will include a mixture of: Cinematic skincare product reveals Luxury product shots using supplied reference images Realistic cream textures and application Clients resting after professional skin treatments Naturally flushed post-treatment skin Practitioners working in professional clinic environments Close-up treatment and aftercare moments Products being placed into aftercare bags or handed to clients Slow, premium camera movements suitable for luxury skincare advertising The overall aesthetic must feel: Photorealistic, cinematic, premium, professional and believable. We do not want plastic-looking skin, distorted hands, unrealistic anatomy, warped packaging, altered labels or generic “AI spa” footage. Branding and creative direction We will provide: Product images and packaging references Brand logos Website links Existing carousel graphics and AI-generated imagery for visual inspiration Colour palettes and brand direction A detailed description of each required clip Prompts and key instructions for the scenes You will be expected to follow the supplied branding closely and maintain visual consistency across all clips. The product packaging must remain recognisable and correctly proportioned. Bottle shapes must not be shortened, widened or distorted, and sachets must appear at an accurate scale beside larger products. All written overlays, logos and final captions will normally be added during editing, so the generated footage should be clean and suitable for text placement. Essential experience You must have strong practical experience using several leading AI video-generation models and understand which model is best suited to different types of footage. Experience with tools and models such as the following is highly desirable: Google Veo Kling Runway Adobe Firefly Sora Luma Hailuo Seedance Other photorealistic image-to-video and text-to-video models You should understand: Text-to-video and image-to-video workflows Reference-image consistency Product animation Realistic skin and facial detail Natural hand and body movement Cinematic lighting Camera movement and framing Vertical 9:16 social-media production Negative prompting and artefact reduction How to identify and reject visibly distorted generations How to create several variations and select the strongest result Experience producing content for skincare, cosmetics, beauty, aesthetics, PMU, tattooing or professional treatments would be particularly valuable. Need: Approximately 20 finished video clips Each clip approximately 2–4 seconds long Vertical 9:16 format High-resolution output suitable for Instagram Reels and TikTok Clean footage without added captions unless specifically requested Consistent colour grading and visual style Organised, clearly labelled files Reasonable revisions where anatomy, packaging or movement is visibly incorrect The final number of clips may change slightly as the project develops. Quality expectations The footage must not look obviously AI-generated. We will not accept clips containing: Distorted or changing product packaging Incorrect logos or altered labels Squashed or widened bottles Extra or fused fingers Unnatural hands or limbs Plastic-looking skin Strange eye or facial movement Overly dramatic or surreal movement Generic, fake-looking clinical environments Inconsistent products between clips Attention to detail is essential. When applying Include: Examples of your best photorealistic AI-generated videos Examples of skincare, beauty, product or human-focused work The AI video models you use most confidently Your preferred workflow for maintaining product consistency Confirmation that you can work from supplied reference images and detailed prompts Your estimated cost for approximately 20 clips of 2–4 seconds each Turnaround time Whether your price includes generation credits and revisions Please do not apply with generic AI showreels full of fantasy scenes, animation or dramatic visual effects. We specifically need someone who can produce subtle, realistic, premium commercial footage.

Brand & Brochure Designer Needed for Child Development Brand

I am looking for an experienced designer to create a refined, cohesive visual identity and client-facing brochure materials for my new Child Development & Family Consultant practice. My consultancy focuses on child development, sleep, routines, nutrition and family wellbeing. I already have the core content, package structure, pricing and a draft logo direction. I now need a strong designer to turn this into a polished, premium and fully editable Canva brand package. Canva only so I can edit it later myself. Happy if you have other options too. Scope of work I am looking for someone who can help with both brochure design and supporting brand collateral, including: 1) Refine my existing logo direction * Refine and elevate my current seedling logo concept * Ensure it feels premium, calm, warm and professional * Prepare it in a way that works consistently across PDFs and future brand materials e.g. letterheadsetc. 2) Design the first two client-facing PDFs in Canva I need two polished, fully editable Canva PDFs: PDF 1 – Introductory brochure / overview This will introduce my work and provide an intuitive overview of what I offer, including: * introduction to my consultancy * my approach / philosophy * overview of ways to work together * contact details PDF 2 – Detailed services guide This will provide more detailed information on my services and packages, including: * package breakdowns * pricing * what is included * deliverables / support structure I already have the content drafted. I need a designer who can structure, lay out and present it beautifully, rather than someone who needs to invent the business model from scratch. 3) Create branded stationery / supporting document templates I would also like branded Canva templates for client-facing follow-up materials, for example: * recommendation / summary PDFs * follow-up documents * ongoing support / review documents * branded simple email / PDF style assets where relevant The goal is to create a consistent visual identity across my brochures and the materials I send to families afterwards. Style / design direction I am looking for a design style that feels: * calm * refined * premium * warm * family-oriented * editorial rather than corporate * not childish, cartoonish or overly “cute” * not generic wellness-coach branding The visual direction should feel thoughtful, soft and high-end, while still being approachable and family-focused. I am drawn to: * soft neutrals / warm ivory / beige / muted sage / earthy tones * elegant typography * clean spacing and hierarchy * a boutique consulting feel rather than a loud commercial brand Important notes * I already have the content, structure and package information. This is primarily a design / layout / brand refinement project, although light copy polishing where needed is welcome. * I want the final materials to feel cohesive, not like text dropped into a generic Canva template. * I need the final files to be fully editable in Canva, so I can update wording, prices or follow-up materials myself later. Again open to a different program. Deliverables Please include in your proposal whether you can provide: * refined logo files * 2 fully designed Canva PDFs * branded Canva templates for follow-up / stationery materials * all files in fully editable Canva format Please apply if you have experience with: * brochure / editorial PDF design * Canva presentations / brochures / service guides * boutique brand identity design * premium service-based businesses * clean, elegant, understated visual branding If possible, please send examples of: * brochures / service guides / brand decks you have designed * Canva-based projects * premium or editorial-style client-facing PDFs

Legal advice Employment law employer negligence accident at work

** Must be a qualified solicitor registered with SRA ** Looking to understand how to best move forward with legal action for a past work accident, and what are the steps involved, rough costs, time frames etc. Is employee negligence / breach duty of care the best (as in most likely) legal avenue? Need to understand the time limits – I didn’t find out the cover up until a copy of my medical records were obtained in 2024. Does the fact that the company covered up the accident and denied me life saving medical care offer and avenue and also nullify the personal injury claim ? I have no desire at this stage to explore legal action against my past solicitors. Is an employer legally required to provide medical assistance to an employee who sustains a serious injury, and do they also have a legal obligation to ensure that a certain number of staff members are trained in first aid? Happy to communicate in writing or phone call etc. I suffered a workplace accident that was not my fault and the company admitted liability, however due to workplace accidents being rife the company (to be confirmed) deliberately tried to cover up and downgrade the accident, ultimately leading to myself receiving such inadequate medical care that it constitutes being denied medical care. This is also lead to incorrect information being documented on my medical records with was a vast contrast to what I was claiming my injuries were, so that it created a bias from health care professionals that is still prevalent today, resulting in still not receiving adequate investigation or treatment. The accident 03/03/2017- whilst working in a loading bay and opening the curtains on a large double decker height lorry, another employee operating a folk lift started unloading from the opposite side and knocked a pallet containing 50kg of drums. striking me in the head throwing me to the floor. Immediately following my accident, the company having no qualified health and safety staff members on shift, did not call an ambulance to correctly identify the severity of my head injury, and went against protocol to move me, forcibly picking me up and taking me to Loughborough walk in centre. Whilst I was suffering from a severe concussion and did not feel capable, the company employee told the doctors at the walk in centre that I had been hit on the head by a 5ltr bottle - not a pallet totalling 50kg drums and was exceptionally lucky to be alive. I did not establish this fact until February 2024 when I got a copy of the my NHS medical record from the night of my accident. The employee misinforming the doctor was part of the evidence I have as to why the company deliberately covered up my accident: • The company had a chequered health and safety history, including a fatality in 2003 - news paper article attached. • 3 cameras of the accident were mysteriously not working. • No ambulance called • Doctors given incorrect information to down play the accident. • The company did not report the accident to the health and safety executive until 3.5 Years after the accident - not the maximum of 15 days timeframe required by RIDDOR. • Its suspected that the companies insurance company may have also been given the incorrect weight * - pending information from a GDPR request . Possible avenues of legal recourse: Employer Negligence / Duty of Care: The company breached their duty of care and failed to provide me with medical help following my accident. No health and safety employee on site, I was a risk employee being on blood thinners and should not have been moved without a spinal board and an ambulance. please see the attached word document that covers the rest of the details.

Marketing & Strategy for Launching Membership Programme

Membership Launch Specialist — Online Courses & Communities (UK Hours) About us We're a UK-based, people-first business coaching and skills platform built for small business owners. Our membership combines live coaching, online courses, community and a proprietary smart business app — all at an affordable monthly price. Think of us as a trusted business partner in your pocket, not another tool. We're live, we're trading, and we're ready to grow. We need the right person to help us find our first 100 members — and beyond. What we're looking for An experienced membership and online course launch specialist who has done this before — multiple times, with real results to show for it. You'll know the names Stu McLaren and Amy Porterfield. You'll have strong opinions about what works and what doesn't. You'll be comfortable owning both the strategy and the execution. This is not a role for someone who has read about membership launches. We need someone who has run them. What you'll do You'll take ownership of our membership launch — from strategy through to sign-ups. That includes: Reviewing our current funnel, messaging and positioning and identifying gaps. Building and executing a launch plan designed to convert our first 100 members. Running or overseeing paid and organic acquisition across the right channels. Managing email sequences, landing pages and conversion optimisation. Reporting clearly on what's working, what isn't, and what we're changing. You'll work directly with the founders. No layers, no committees. Fast decisions and real collaboration. Must-haves Proven experience launching online membership programmes or course communities — not just marketing generally. A track record you can point to: real member numbers, real conversion rates, real results. Familiarity with the membership industry — Stu McLaren, Amy Porterfield, the Membership Guys — you know the ecosystem. Full-stack capability: you can lead strategy and get into implementation. Excellent written and spoken English. Available to work within UK business hours (GMT/BST). Nice to haves Experience with small business, coaching or B2B audiences. Familiarity with AI tools and how to use them in a marketing workflow. Experience with webinar-led funnels as a conversion mechanism. How to apply We will only consider applications that include the following: Two or three examples of membership or course launches you have personally worked on. For each: the platform or product, your specific role, the number of members acquired, and the key tactics that drove results. A brief note on what didn't work in one of those launches and what you learned. A short paragraph on how you would approach finding our first 100 members for a UK-based small business coaching and skills membership — what would your first 30 days look like? Applications without this information will not be reviewed. The opportunity This starts as a project focused on our first 100 members. If the fit is right and results follow, this becomes a longer-term and potentially full-time engagement. We're building something with genuine long-term potential — and we want the right people growing with us.

opportunity

UK Solicitor ONLY: Food app T&Cs, privacy & telemetry

I am launching a consumer mobile app in the food and recipe space, helping people reduce food waste and discover recipes. I need comprehensive legal documentation and data protection advice before going live. Full technical details will be shared once engaged. ------------------------------------------------- 1. PRIVACY POLICY, TERMS & CONDITIONS, AND TERMS OF USE Full, production-ready documents suitable for App Store (Apple) and Google Play submission, covering a global user base. Must address: - Data collected, purpose, and retention - Lawful basis for processing across all major jurisdictions (UK, EEA, US, and a framework for the rest of the world) - User rights (access, erasure, portability, objection) - Third-party processors and data sharing - Cookie/tracking equivalents in a mobile context - Minimum age requirements across jurisdictions ------------------------------------------------- 2. TELEMETRY AND DATA COLLECTION ADVICE The app collects behavioural telemetry linked to a pseudonymous per-install identifier (no name or email stored). I need written advice covering: - What I can legally collect, and on what lawful basis, across different regulatory regimes (UK GDPR, EU GDPR, CCPA/CPRA, and any other material jurisdictions) - Legitimate interest vs. consent, when each applies and how to document it - Anonymisation thresholds, what level of aggregation (e.g. on-device aggregation, k-anonymity, category-level bucketing) takes data outside scope entirely, and the equivalent thresholds under CCPA and other regimes - Commercial data licensing, whether and how anonymised or aggregated data can be sold or licensed to third parties without consent obligations, and what conditions must be met per jurisdiction - Children's data obligations by jurisdiction (COPPA, Article 8 UK/EU GDPR, etc.) - Proportionate and defensible retention periods ------------------------------------------------- 3. DPIA REVIEW Review and sign off a completed draft DPIA for the telemetry feature. Full document provided once engaged. ------------------------------------------------- WHAT I AM NOT LOOKING FOR - Generic template documents - Advice limited to UK/EU only, global coverage is a requirement - Junior associate work without senior oversight ------------------------------------------------- DELIVERABLES - Production-ready Privacy Policy (global scope) - Production-ready Terms & Conditions and Terms of Use - Written advice note on telemetry, anonymisation thresholds, and commercial data licensing by jurisdiction - DPIA sign-off or marked-up revisions ------------------------------------------------- BEFORE I ENGAGE, PLEASE PROVIDE Proof of qualification - SRA number or equivalent with current practising certificate Relevant experience - examples of privacy policies or data protection advice delivered for consumer mobile or digital products (anonymised references or case studies are fine) Data protection specialism - confirmation this is a primary part of your practice, not an occasional add-on; CIPP/E or BCS Practitioner Certificate in Data Protection preferred Global coverage - confirm you can advise substantively on UK GDPR, EU GDPR, and US (CCPA/CPRA) at minimum, and state clearly which other jurisdictions (Canada, Australia, Brazil etc.) you can or cannot cover Turnaround - this is blocking a production release, please state realistic timelines upfront

opportunity

Build SEO Landing Page for Accountancy Website (WordPress)

PROJECT DESCRIPTION We are an established UK accountancy practice expanding our brand My Office Accountant (myofficeaccountant.co.uk) into a national online service. We need an experienced WordPress developer/implementer to build out a structured library of SEO landing pages in three tiers: Tier 1 — Industry pages (25 pages). e.g. /accountants-for/contractors, /accountants-for/landlords, /accountants-for/ecommerce Tier 2 — Location pages (25 pages). e.g. /locations/manchester, /locations/birmingham, /locations/enfield Tier 3 — Intersection pages (approx. 15-25 pages). e.g. /accountants-for/contractors/manchester Important: we supply the content. Every page's copy, title tag, meta description, H1 and FAQ text will be provided by us in a structured content document, built from master templates we already have. Your job is implementation, not copywriting. Do not generate, spin or AI-write page content — any submission containing content we did not supply will be rejected at milestone review. Scope of work Reusable page template(s). Build one flexible landing-page template (or one per tier if cleaner) in the site's existing theme/page builder, matching our current branding — hero with dual CTA buttons, tick-list strip, content sections, FAQ accordion, CTA block, internal-links footer. Mobile-responsive, fast-loading (target 90+ mobile PageSpeed on template pages). Page build. Populate all ~30–33 pages from our content document into the templates, with correct URL slugs exactly as specified. Technical SEO per page: title tags, meta descriptions, single H1, correct heading hierarchy, FAQPage schema on FAQ blocks, breadcrumb schema on intersection pages, Service/Organization schema sitewide, canonical tags, all pages added to the XML sitemap. Internal linking exactly as mapped in our content document (industry ↔ location ↔ intersection three-way pattern), plus navigation/footer entries where specified. Site plumbing: ensure clean URL structure (no pattern mixing), 301 redirects if any existing pages are superseded, no orphan pages, submit updated sitemap in Google Search Console. Handover: a short screen-recorded walkthrough (10–15 min) showing how we add the next wave of pages ourselves using the template, plus documentation of any plugins/settings added. Milestones & payment M1 (25%): Template(s) approved on staging — one fully built sample page per tier, matching brand and passing mobile PageSpeed check. M2 (35%): All Tier 1 + Tier 2 pages built, schema validating (Google Rich Results Test), internal links in place. M3 (30%): Tier 3 pages built; full crawl check (Screaming Frog or similar) showing no broken links, duplicate titles or missing meta; sitemap submitted. M4 (10%): Handover video + documentation delivered. Requirements — please confirm each in your proposal Proven WordPress experience (or confirm ability on our platform after viewing the site) with landing-page/programmatic-SEO builds — include 2–3 live examples of multi-page SEO builds you've implemented Comfortable with schema markup and validating it Experience with Elementor / WPBakery / Gutenberg (state which — we'll confirm what the site uses) Basic Search Console familiarity (sitemap submission) UK English; UK working-hours overlap preferred but not essential You will be given limited-role site access (Editor/custom role) — not full admin — and staging access where available To apply, please answer these three questions (proposals that don't will be skipped) Link to one multi-page SEO/landing-page system you built: what was your role, and how many pages? How would you implement FAQPage schema on a repeatable template so non-developers can add pages later? What's your realistic timeline for M1 and M2, and your total fixed price? What we provide Full content document (all copy, metadata, slugs, FAQ text, link map) Brand assets (logo, colours, fonts) and access to the existing site One point of contact with fast turnaround on approvals (24–48h) What this is NOT Not a redesign of the whole site (template must fit existing branding) Not a copywriting job Not ongoing SEO/link-building (may be discussed separately after delivery)

Part-Time Freelance Spanish Speaking Sales Professional

We have an exciting part-time opportunity for an experienced native Spanish speaking freelance sales professional to join our B2B business development agency. The role will require flexible working on a retainer of 10 hours per month. Initially, the workload is expected to be approximately 15 minutes per day, Monday to Friday, however this may increase as the project develops and call volumes grow. The successful candidate will need to be available to work evenings in Spain where required, to accommodate clients and prospects across South America. This is an on-going project and there is the potential for more hours depending on client projects. We are a UK-based business development agency with global clients. We support our clients' marketing departments by helping them improve the quality of the leads they generate for sales. We qualify existing leads to identify genuine sales opportunities and support business development through prospecting and outreach activities. We are specifically looking for a native or fluent Spanish speaker, ideally based in Spain, who can confidently engage with prospects across both Spain and South America, with a particular focus on South American markets. Our clients operate across a variety of industries, making the work diverse and interesting, but requiring the ability to manage multiple projects and adapt quickly to different business sectors. We all work remotely and offer flexibility around working patterns. We offer a supportive working environment, but we also have high expectations. We pride ourselves on delivering exceptional service and results to our clients and look for team members who share that commitment. If you have a background in sales and are looking for something a little different, we'd love to hear from you. Job Duties: Using VoIP software for telephone calls and creating and sending email introductions to prospects: Secure high-quality sales opportunities on behalf of our clients. Conduct outbound calls with prospects across Spain and South America. Develop and maintain professional relationships with client prospects. Represent our clients professionally and deliver an exceptional prospect experience. Proactively contribute ideas and feedback to improve prospecting processes and campaign performance. Report on activity and outcomes. Attend Microsoft Teams meetings with clients as required. Experience and Essential Skills Required Native Spanish speaker with excellent spoken and written Spanish. Minimum 3 years' experience in a sales or business development role. Proven confidence and success in cold calling and outbound prospecting. Demonstrable track record of achieving results within a B2B sales environment. Excellent written and verbal communication skills. Professional, friendly and client-focused approach. Strong relationship-building skills and ability to act as an extension of the client's team. Positive and professional telephone manner. Understanding of effective sales techniques and lead qualification processes. Strong administrative and organisational skills. Essential experience using HubSpot CRM. Comfortable learning new systems and technology. Ability to work independently and manage a flexible workload.

SaaS Developer — Bathroom360 Platform (React, Supabase)

ABOUT BATHROOM360 Bathroom360 Ltd is a UK-based technology startup building a vertical SaaS platform for the bathroom installation industry. Our platform takes a bathroom installer seamlessly from first customer contact through to invoicing and aftercare — survey, floor plan, 3D visualisation, quotation, building regulations, scheduling, and payment — in one connected cloud platform. We are seeking an experienced full-stack developer to build Version 1.0 of the Bathroom360 platform, ready for showcase at London Build Expo, Olympia, November 2026. A full Product Blueprint is attached to this posting. Please read it before submitting your proposal. Proposals that do not reference the Blueprint will not be considered. --- THE PROJECT We require a complete SaaS platform built to the specification in the attached Bathroom360 Product Blueprint. The platform serves three customer segments: independent bathroom installers, bathroom showrooms, and white-label partners. The platform includes 15 modules: company onboarding, customer CRM, bathroom survey, floor plan designer, 3D visualiser, finishes and tile specification, supplier product library, quotation engine, building regulations guidance, job scheduling, installation workflow, snagging and sign-off, invoicing and payments, aftercare and warranty, and an AI assistant powered by the Anthropic Claude API. --- TECHNOLOGY STACK REQUIRED The Blueprint specifies the following technology stack. You must have demonstrable experience with all of the following: - React and Next.js — frontend framework - Supabase — database, authentication, storage, and edge functions - Three.js — 3D bathroom visualisation - Tailwind CSS — styling - Stripe — subscription billing - Resend — email delivery - Anthropic Claude API — AI assistant integration - Vercel — hosting and deployment --- WHAT WE ARE LOOKING FOR - A developer or small team with a portfolio of completed SaaS projects - Demonstrable Three.js experience — please include examples of 3D work in your proposal - Experience building multi-tenant SaaS platforms with Supabase row-level security - Strong communication in English — this is a collaborative project requiring regular updates - UK-based or UK timezone working hours preferred --- PROJECT STRUCTURE This is a fixed-price project with milestone payments. We do not pay hourly and we do not pay the full amount upfront. Payment is structured as follows: - 25% on project start and infrastructure setup - 25% on completion of Phase 1 modules (survey, floor plan, 3D, quotation, PDF) - 25% on completion of Phase 2 modules (supplier library, invoicing, scheduling, AI) - 25% on final delivery, testing, and Expo readiness sign-off --- TIMELINE - Development start: August 2026 - Phase 1 complete: September 2026 - Phase 2 complete: October 2026 - Final delivery and testing: November 2026 - Showcase: London Build Expo, Olympia, November 2026 --- WHAT YOUR PROPOSAL MUST INCLUDE We will not respond to generic proposals. Your proposal must include: 1. Confirmation that you have read the attached Product Blueprint 2. Your fixed-price quote for the complete Version 1.0 build 3. Links to at least two previous SaaS projects you have built 4. At least one example of Three.js or 3D web work you have completed 5. Your proposed delivery timeline with milestones 6. Any questions or concerns about the specification --- ABOUT THE COMPANY Bathroom360 Ltd is founded by Pamella Edwards — a qualified plumber, heating and gas engineer, and Triple-Appointed London Build Ambassador for Women in Construction, Diversity in Construction, and Sustainability in Construction. The platform is built on deep industry expertise and a clear commercial model with three revenue segments. We are a serious business with a clear vision, a detailed product specification, and a confirmed showcase event. We are looking for a developer who is equally serious and can deliver to a professional standard. Please attach your proposal and we will respond within 48 hours. Bathroom360 Ltd

opportunity

HealthTech Market Validation & Pilot Recruitment Specialist

# Freelance Market Research & Pilot Recruitment Specialist (HealthTech) ## Overview We are looking for an experienced freelance researcher to help validate a new AI-powered health technology product aimed at private healthcare clinics. The goal is not to sell a product. The goal is to conduct structured customer discovery interviews and identify potential pilot partners. This is a short-term project focused on learning, validation and pilot recruitment. ## About the Product We are building an AI-powered health intelligence platform that helps clinicians review and explain blood test results more efficiently. The platform generates patient-friendly reports, highlights longitudinal trends, and supports clinician review before reports are shared with patients. Target customers include: * Longevity clinics * Functional medicine clinics * Thyroid and hormone clinics * Menopause clinics * Private GP practices ## Project Objectives The successful freelancer will: ### 1. Build a Target List Identify and create a database of: * UK longevity clinics * Functional medicine clinics * Thyroid/hormone clinics * Menopause clinics * Relevant private GP practices For each clinic provide: * Clinic name * Website * Contact details * Key decision makers * LinkedIn profiles (where available) ### 2. Conduct Discovery Outreach Reach out to clinics via: * Email * LinkedIn * Phone (where appropriate) The objective is to secure discovery conversations. No hard selling required. ### 3. Conduct Structured Interviews Interview clinicians and clinic owners to understand: * Current blood test interpretation workflows * Time spent reviewing results * Current reporting process * Pain points * Existing software used * Attitude towards AI-assisted reporting * Willingness to participate in pilots ### 4. Produce Research Findings Summarise: * Key themes * Common pain points * Feature requests * Objections * Buying signals * Recommended target segment ### 5. Recruit Pilot Clinics Goal: Secure interest from 3–5 clinics willing to evaluate a pilot programme. ## Deliverables ### Deliverable 1 Target clinic database Minimum: * 100 clinics ### Deliverable 2 Interview findings report Including: * Key insights * Market feedback * Adoption risks * Recommendations ### Deliverable 3 Pilot recruitment report Including: * Interested clinics * Contact details * Next steps * Level of interest ## Ideal Candidate Experience in one or more of: * HealthTech * Digital health * Healthcare consulting * Healthcare market research * B2B SaaS customer discovery * Pilot programme recruitment Experience speaking directly with clinicians is highly desirable. ## Success Criteria Success will be measured by: * Number of clinician conversations completed * Quality of insights gathered * Identification of common workflow pain points * Number of clinics expressing pilot interest ## Proposal Requirements Please include: 1. Relevant experience 2. Examples of similar projects 3. Proposed approach 4. Estimated timeline 5. Fixed-price quote This project is focused on learning and validation. We are looking for someone who can uncover genuine market insights rather than simply generate leads.

Especialista de Soporte y Dinamización de Comunidades

Especialista de Soporte y Dinamización de Comunidades — SaaS de Marketing (Remoto) Buscamos una persona que se convierta en la cara visible de Korex frente a nuestros clientes: resolutiva cuando hay un problema, y llena de energía cuando hay que activar a la comunidad. Qué harás Soporte y atención al cliente: · Ser el primer punto de contacto de nuestros clientes por WhatsApp y email. · Resolver consultas de primer nivel: accesos, uso del CRM, estado de campañas, saldos y dudas generales de la plataforma. · Gestionar a diario situaciones de alta tensión con clientes insatisfechos —quejas, reclamos y solicitudes de reembolso—, manteniendo la calma, escuchando con empatía y encaminando cada caso hacia una solución concreta que proteja la relación con el cliente. · Escalar incidencias técnicas al equipo de desarrollo con toda la información necesaria (capturas, pasos para reproducir el problema) y dar seguimiento hasta el cierre. · Comunicar de forma proactiva cuando haya incidencias que afecten a varios clientes. · Hacer seguimiento post-resolución para confirmar que todo quedó funcionando. · Documentar cada caso resuelto en nuestra base de conocimiento interna. · Reportar semanalmente el estado de satisfacción de la cartera de clientes. Dinamización de comunidades: · Entrar a los grupos y comunidades de nuestros clientes con energía y cercanía: saludar, presentarte, generar conversación y que la gente sienta que Korex está presente. · Incentivar la activación de los miembros: dar la bienvenida a los nuevos, celebrar avances y resultados, animar a quienes están inactivos a retomar. · Mantener un contacto directo y humano con los clientes y sus equipos, no solo cuando hay problemas. · Proponer dinámicas sencillas que mantengan viva la comunidad (retos, recordatorios de formaciones, momentos de reconocimiento). · Detectar en los grupos señales de desmotivación o insatisfacción y reportarlas al equipo antes de que escalen. ━━━━━━━━━━━━━━━━━━━━━━ Qué te damos en Korex · Entorno de profesionales: trabajarás codo a codo con un equipo con experiencia en marketing, desarrollo y operaciones, no en un call center masivo. · Formaciones de alto nivel para el área de soporte: capacitación continua en la plataforma, en comunicación con clientes y en gestión de incidencias y situaciones difíciles. · Acompañamiento directo del Director de Operaciones: durante tu incorporación y de forma permanente en tu día a día. No estarás solo frente a los casos complejos. · Bonos por alta tasa de satisfacción de clientes: tu buen trabajo se mide y se premia. · 100% remoto, con flexibilidad dentro de la franja horaria acordada. ━━━━━━━━━━━━━━━━━━━━━━ Requisitos · Don de gentes real: te energiza hablar con personas, generas cercanía rápido y sabes leer el ambiente de un grupo. Este rol es tanto de actitud como de habilidad técnica. · Inteligencia emocional y temple: capacidad demostrada para conversar con clientes molestos sin ponerte a la defensiva, bajar la tensión y convertir una queja en una solución. · Experiencia comprobable en atención al cliente, soporte digital o gestión de comunidades (SaaS, agencias de marketing, plataformas online, grupos de WhatsApp). · Español nativo con excelente redacción en castellano neutro. Escribirás con clientes de España y Latinoamérica a diario. · Tono cálido, profesional y resolutivo. Nada de respuestas robotizadas ni mensajes genéricos de "copiar y pegar". · Psicología en saber cómo atender al cliente de forma excelente, representando a la marca de forma cálida, cercana y profesional. · Proactividad: no esperas a que te escriban, tú inicias la conversación. · Criterio para distinguir qué puedes resolver directamente y qué debes escalar. · Organización y autonomía: trabajarás remoto y necesitamos alguien que documente y haga seguimiento sin que se lo pidan. · Disponibilidad en franja horaria compatible con España y Latinoamérica. Se valorará · Experiencia como community manager o dinamizando comunidades de emprendedores, equipos comerciales o programas de formación online. · Experiencia previa gestionando reclamos, reembolsos o retención de clientes. · Conocimiento de CRMs y de Meta Ads (Facebook/Instagram) a nivel usuario. · Manejo de herramientas de gestión de tickets o tableros tipo Kanban. Condiciones ·Dedicación part-time: aproximadamente 20 horas semanales, con posibilidad de crecer a jornada completa según el crecimiento de la cartera de clientes. · Contratación como freelancer + bonos por satisfacción de clientes. · Incorporación inmediata, con periodo de prueba de 30 días. · Formación inicial sobre nuestra plataforma a cargo del equipo · Se necesita conexión a internet y buen equipo para poder trabajar de forma autónoma.