Freelance Data Entry Jobs

opportunity

PWA Developer Wanted — Retirement Finance App (UK-Based)

I am looking for an experienced front-end developer to build a Progressive Web App for an established retirement finance organisation business based in Hampshire. This is a well-specified, clearly scoped project. A full Developer Opportunity document is available on request. The key requirements: — Progressive Web App, installable on mobile and desktop — Local-first storage — all data on the user's device only — No backend, no server, no cloud storage — Biometric authentication (Face ID / fingerprint with PIN fallback) — Clean, simple, trust-building UI — The architecture is fixed and non-negotiable This is a Phase 1 prototype engagement with a view to an ongoing relationship as the business grows. White-label versions for professional partners are planned for later phases. I am looking for someone who: — Has built PWAs before — please share examples — Is front-end focused and comfortable without a backend framework — Communicates clearly in plain English — Is UK-based (South of England preferred, UK-wide considered) — Has a small business mindset and interest in a long-term relationship Note: If your primary experience is with server-side frameworks such as Laravel and you would typically propose a backend solution, this project is unlikely to be the right fit. To express interest, please send a brief introduction and at least one example of a PWA you have built. A Developer Opportunity document with full details will be shared with shortlisted candidates.

opportunity

Wix Velo Developer Needed – Supplier Product Feed / API

Looking for an experienced Wix Velo developer to help integrate supplier product data into an existing Wix ecommerce website (Wix Stores) for a local tool and power equipment business. The website itself is already built but need to enable stores. This project is specifically for the technical setup of supplier product feeds/API into Wix Stores. Current Supplier Setup TIMCO: Product API available Product data export available FTP/email stock feed available Product information includes descriptions, pricing, stock, images and specifications Makita: CSV product file available What We Need Looking for advice and implementation of the best way to: Bring supplier products into Wix Stores Keep pricing and stock updated Sync products using SKU/product codes Import selected products/categories only (not full catalogue initially) Avoid duplicate products Keep the system manageable and easy to maintain Important Context This is for a local independent tool business, not a large ecommerce operation. Some products may be fulfilled directly by the supplier to the customer, while others may be fulfilled by the business itself, so we would appreciate recommendations on the most suitable setup and whether this creates any limitations within Wix. We are looking for a practical, scalable solution, rather than overcomplicating the setup. Please Include Ballpark cost estimate Recommended approach Estimated timescale

Customer Support Quality & Performance Review Analyst

I am seeking a detail-oriented Quality Assurance & Performance Analyst to evaluate internal customer service performance and provide data-backed recommendations for process optimization. The goal of this project is to audit existing support workflows and ensure service standards meet internal benchmarks. Key Responsibilities • Review internal support logs to identify service trends and areas for process improvement • Monitor service performance metrics and generate weekly quality reports • Evaluate documentation accuracy and ensure adherence to internal company policies • Develop internal training guides and documentation to improve the support team's efficiency • Serve as a subject matter expert on internal service procedures and product knowledge If you are organised, detail-oriented, and experienced in service quality analysis, I look forward to hearing from you!

opportunity

Migration to Shopify

# Shopify Migration Project – Broadcast Equipment E-commerce Website ## Project Overview We are looking for an experienced Shopify development agency or freelancer to migrate our existing e-commerce website from Visualsoft to Shopify. Our business specialises in professional broadcast, video production, audio, lighting and used equipment sales. The website currently contains approximately 10,000+ products, category pages, manufacturer pages, blog content, and a large amount of SEO equity that must be preserved during migration. The successful freelancer will be responsible for planning, migrating, developing, testing and launching the new Shopify website with minimal disruption to SEO, user experience and ongoing operations. ## Current Website Markets: * United Kingdom * European Union ## Key Requirements ### Data Migration * Complete migration of all products * Product categories and collections * Manufacturer/brand pages * Product images and downloadable documents * Customer accounts (where possible) * Blog articles and content pages * Product reviews * URL structure mapping ### SEO Preservation * Full SEO migration strategy * 301 redirects for all existing URLs * Preservation of meta titles and descriptions * Structured data implementation * XML sitemap generation * Preservation of search engine rankings wherever possible ### Shopify Development The new website should include: * Responsive design for desktop, tablet and mobile * Fast loading speeds * Shopify best practices * Advanced product filtering * Search functionality * Product comparison functionality (if achievable via app) * Recommended accessories and related products * Cross-sell and upsell functionality * Trade account enquiry capability * Used equipment section * Clearance and offers section * Blog section * Brand landing pages ### Integrations Required Please advise experience with the following: * Google Merchant Center * Google Analytics 4 * Google Ads Conversion Tracking * Meta Pixel * Email marketing platform integration *Ebay Market place intergration * Stock management / ERP integration * Shipping carrier integrations * Payment gateway setup ### Multi-Store / International Requirements We currently serve customers from all over the globe. Major markets UK and Europe. Please advise: * Experience with Shopify Markets * Multi-currency capability * VAT handling * International shipping configuration ### Performance Requirements The website must: * Achieve strong Core Web Vitals scores * Be optimised for SEO * Load quickly across all devices * Be scalable for future growth ### Deliverables * Fully functioning Shopify website * Complete data migration * SEO migration plan * Redirect implementation * Tracking and analytics setup * Testing and QA * Go-live support * Documentation and handover ## Proposal Requirements Please include: 1. Examples of Shopify migrations completed 2. Examples of large catalogue migrations (5,000+ products) 3. Estimated timeline 4. Project cost 5. Recommended Shopify apps 6. Ongoing support options ## Important Please provide a fixed-price quotation where possible and outline any assumptions or limitations. We are looking for an experienced Shopify partner rather than a basic theme installer.

opportunity

Backend Developer to construct a isolated, testing environment

Property Investor Africa seeks an independent backend developer to build an isolated testing environment simulating an enterprise real estate data provider. Deliverables: a relational mock database with 500+ structurally varied asset records (images, pricing, coordinates, metadata); a script to stream INSERT, UPDATE, DELETE payloads reflecting market dynamics; endpoints emitting simulated real-time bursts to stress-test listeners; REST API and secure webhook feeds; API schema and 14-day integration support. Must have 4+ years backend architecture experience, expertise in event-driven systems, webhooks, and secure RESTful streams, and be ready to deliver and begin support within 48–72 hours of engagement.

SaaS platform for managing padel tournaments for clubs.

# Build MatchFlow – Padel Tournament SaaS (MVP) I need an experienced full-stack developer or small team to build an MVP for **MatchFlow**, a SaaS platform for managing padel tournaments for clubs. The system must support tournament creation, player registration, draw generation, court scheduling, live scoring, leaderboards, and subscription payments. ## Tech Stack * Next.js (React, TypeScript) * Tailwind CSS * Supabase (Auth, DB, Realtime) * Stripe + M-Pesa payments * Vercel deployment --- ## User Roles * Super Admin: manage clubs, subscriptions, analytics * Club Admin: create tournaments, manage players, generate draws, assign courts/referees * Referee: enter scores, control match timer, update match status * Player: access tournament via QR code (no login) --- ## Core Features ### Tournaments Create tournaments with name, date, venue, courts, format (Americano, Mexicano, Round Robin, Knockout, Group+Playoffs), match duration. ### Draws & Brackets Auto-generate draws, support single & double elimination brackets, group stages, and round robin. Include basic seeding. ### Registration Public self-registration per tournament, admin registration, CSV upload, and custom form fields. ### Live Scoring Real-time score updates, match status control, and live leaderboard synced via Supabase Realtime. ### Court Scheduling Assign matches to courts, generate schedules, allow manual override, minimize idle courts. ### Referee Tools Mobile-first scoring screen with match timer, score input, and next-match queue. ### Player Portal (QR) Players scan QR to view schedule, draws, leaderboard, and tournament info without login. --- ## Payments * Stripe (global) * M-Pesa (Kenya) Support free tournaments + paid entry fees + subscription plans. --- ## Subscriptions (SaaS) * Free trial: 1 tournament * Starter: unlimited players, limited active tournaments * Pro: full features * Federation: multi-club support --- ## Analytics Club dashboard: players, matches, revenue, court usage Admin dashboard: clubs, subscriptions, churn, revenue --- ## Notes Must be mobile-first, real-time, and production-ready. This is a SaaS product (not a simple website). Experience with Supabase, real-time apps, and booking/tournament systems is highly preferred.

opportunity

Power Apps UX/UI Specialist – Matrix Interface

We are looking for an experienced Microsoft Power Apps UX/UI specialist to assist with designing and developing a custom registration matrix interface within a Microsoft Power Platform solution. The platform is used to manage fund registrations across multiple jurisdictions and currently operates using Dataverse and model-driven apps. We require a more scalable and user-friendly matrix-style interface for operational users. The existing standard model-driven grid functionality has limitations with horizontal and vertical scrolling, freeze pane/fixed column behaviour, usability for large matrices, dynamic hiding/showing of columns, and overall UX when working with high-volume registration data. We are exploring a custom Canvas App, Custom Page, or PCF-style approach and are looking for someone with strong experience designing advanced Power Apps interfaces and data-driven matrix/grid layouts. Scope of Work The successful contractor will assist with designing a scalable matrix-style UI within Power Apps, creating a responsive scrolling interface, implementing fixed identifier columns (freeze-pane style behaviour), dynamically hiding columns where no data exists, improving usability for large datasets, advising on the best technical approach (Canvas App vs PCF vs Custom Page), working with Dataverse tables and relationships, supporting UX optimisation for operational users, and potentially implementing proof-of-concept components. The solution will need to support Funds, Sub-Funds, Share Classes, jurisdiction/registration locations, and registration statuses and dates. Technical Environment Current technology stack includes Microsoft Power Platform, Dataverse, Model-Driven Apps, Power Apps Grid Control, JavaScript, Power Automate, and Microsoft 365. Experience with PCF Controls, React/TypeScript, advanced Canvas App design, responsive Power Apps layouts, complex Dataverse-driven interfaces, and grid or matrix-style UI implementations would be highly advantageous. Deliverables Initial engagement would focus on UX/UI review and recommendations, proposed technical approach, wireframe or mock-up design, working prototype/proof of concept, and recommendations for scalable implementation. There is potential for follow-on implementation work depending on outcome. Ideal Candidate We are looking for someone with strong experience in Power Apps UX/UI design who has built advanced/custom interfaces beyond standard model-driven forms, understands Dataverse architecture, can advise pragmatically on platform limitations, has experience building matrix/grid-style interfaces, and can demonstrate similar previous work. Additional Information This is a professional/legal services environment, so usability, scalability, and maintainability are important. We are not looking for a basic form redesign; the requirement is for a more sophisticated operational interface for managing large volumes of registration data efficiently.

opportunity

One-off legal review of contracts for a new UK security agency

I'm looking for a qualified UK solicitor to carry out a one-off review of the core documents for a newly registered London-based security contractor placement agency, before we put them into use. This is a review of existing drafts — not drafting from scratch — and not an ongoing retainer. Documents for review: Client Service Agreement (terms with clients hiring our contractors) Contractor Agreement (self-employed security contractors) Schedule of Services (per-assignment terms) Co-Founder Agreement (between the two company founders) BS 7858 vetting & application form (collects personal and criminal-record data — GDPR angle) Key areas to be checked: Self-employment status / IR35 (contractors engaged on a self-employed basis) Liability and cancellation clauses in the client agreement Data-protection / UK GDPR wording on the vetting form The co-founder agreement (equity, director appointment trigger, deadlock) As an all-female agency, confirming the correct legal basis for women-only hiring (occupational requirement and/or positive action under the Equality Act 2010) Please include in your proposal: confirmation you're a qualified UK solicitor with relevant commercial/employment experience; a fixed price for the bundle (state if priced per document or as a set); your turnaround time; and whether a short initial call is included. The full document set can be sent once we connect.

Equine Curcumin Clinical Study Design

I am organizing a controlled clinical study to measure how an oral curcumin supplement influences both recovery and bioavailability in a herd of more than 20 horses. I need a veterinary research professional who can shape the entire protocol from start to finish. Key tasks • Draft a scientifically sound study design outlining objectives, hypotheses, inclusion/exclusion criteria, treatment groups, dosage schedule, and wash-out periods. • Define clear metrics for recovery (e.g., muscle enzyme profiles, lameness scores, heart-rate variability) and bioavailability (e.g., plasma curcumin concentration, AUC, Tmax). • Create a sampling timeline and specify required laboratory assays. • Prepare all study documentation: informed consent forms for owners, animal ethics committee application, SOPs for dosing, sample handling, data collection sheets, and adverse event reporting. • Recommend statistical methods and power calculations suitable for the cohort size (>20 horses). • Outline practical logistics—stable requirements, feed controls, randomization, blinded assessments—and identify any specialized equipment. • Deliver a concise plan for data analysis and final reporting templates. I will supply background literature on equine curcumin studies and have access to a cooperating equine clinic. Your deliverable will be a complete, ready-to-submit protocol package (Word + PDF) that the clinic staff can follow without additional clarification. Veterinary clinical research experience—preferably in equine nutrition or musculoskeletal recovery—is essential. Familiarity with GLP guidelines and statistical software such as SAS or R will be highly valued.

Ai Speech Expert Need

Seeking an AI speech expert to analyze and optimize speech recognition and synthesis systems. Responsibilities include evaluating current models, improving transcription accuracy, reducing latency, refining language models for diverse accents and noisy environments, and recommending architecture or data augmentation strategies. Candidate should possess deep experience with ASR, TTS, neural architectures, transfer learning, and evaluation metrics. Deliverables: technical audit, actionable roadmap, and performance benchmarks to guide implementation.

Accountant team member

About Us We are 360 Signum - a global asset management and property solutions group that is dedicated to helping property owners, developers, landlords, and investors to unlock the full potential of their assets. We have a powerful ecosystem of specialist brands, cutting-edge technology, and decades of hands-on expertise, and all of this comes together to deliver seamless, profitable outcomes at every stage of the property lifecycle. We are looking for a dynamic accounting professional to join our team. Role Overview We are seeking a detail-oriented and proactive Accounting Team Member to support our global financial operations. This role is pivotal in ensuring accurate revenue tracking and maintaining the financial health of our diverse property portfolio. Key Responsibilities Efficient creation and management of invoices. Performing regular account reconciliations to ensure data integrity. Conducting detailed revenue analysis to support business decisions. Overseeing accounting tasks related to property and short-term rental management. Requirements Proven accounting experience, specifically in invoicing, account reconciliations, revenue analysis, and VAT compliance. Prior experience in the property sector or short-term rental market. Full-time availability (40 hours per week). What We Offer A fully remote position. You can be based from anywhere in the world. The opportunity to work with a dynamic, global team in the property industry. If you are a motivated accounting professional looking for a remote challenge, we would love to hear from you. Please submit your application to join the 360 Signum team today.

Digital marketing expect needed for business growth

We seek a seasoned digital marketing specialist to accelerate business growth by enhancing our online presence and elevating brand visibility. Responsibilities include crafting and executing data-driven strategies across SEO, paid advertising, social media, email marketing, and content creation. The ideal candidate will analyze performance metrics, optimize campaigns for ROI, and collaborate with our team to refine brand messaging. Proven experience, strategic thinking, and measurable results are essential.

opportunity

Outbound AI TeleMarketer Required

I have wanted an outbound AI Marketer for the last few months. We have had a couple of different developers working on it but in the end, they didn't have the skillset to finish the job. We have a Twillio account and 11Labs. The data is supplied. The AI will either have a name or ask for the owner. The outcome of the call and the information taken, needs to be saved. Using a dialler system to eliminate no answers. This will need to be scaleable. Up to booking enough appointments for 100+ agents. If this opportunity is of interest, you are available, you speak good English (Google meets, voice note messages) and you have great communication skills, please get in touch letting me know your relevant experience, available time to commit to the project and your best price to be paid on successful completion. The stated price on the project is higher than the desired price. Please do not ask 'what is my budget & quote for the finished job (prior to scaling)'. You are competing with all other applicants. Please make sure your quote includes turnaround time & the process you intend to build on. The person/team I believe can do the job in the quickest time and at the best price will get the project. This is a long term opportunity as we will need ongoing support and development. A copy of the typical pitch & instructions. https://drive.google.com/drive/folders/1a8EvF36eNdmIZZGyRrGlVPOe4orxG3o5?usp=drive_link PLEASE AVOID AI GENERATED REPLIES. WE NEED TO WORK WITH SOMEBODY GENUINE THAT CAN THINK FOR THEMSELVES.

opportunity

Power BI Dashboard Developer — Multi-Branch Letting Agency

I run a group of UK letting agencies. I need a Power BI dashboard built that pulls data from two sources: SME Professional (Y branches) and Jupix (X branches) via scheduled CSV export. I need one group-level dashboard showing all branches combined, and individual branch views. Key metrics: total units under management, occupied units, landlord funnel conversion (lead → appointment → valuation → won), tenant funnel conversion, weekly income (letting fees, maintenance commission, sales commission), move-ins vs target, and monthly P&L. Views needed at week, month, quarter, and annual level. Branch slicer to toggle between individual branches and group total. I am not a developer — the finished product needs to be maintainable by a non-technical user. We also need this to be able to scale as we add further branches under each brand. Current excel recording system available on request.

opportunity

Stock Control Program

We need someone to design a user friendly basic stock control program in something like Microsoft Access. The data base will need a single user landing/interface page for recording changes in the stock level, the information required is Category Sub Category (Free Issue or owned) Item Name Quantity In Stock Unit - to show either single units or grams Price per unit Increase stock level (input number) Reason for increase - restocked / stock count / stock correction Decrease stock level (input number) Reason for decrease - Consumed / stock count / stock correction Supplier Stock Location Other information box. We will need to be able to generate reports showing stock levels and stock value that is searchable by category, sub category, item, supplier . We will also need to be able to show - minus levels

opportunity

EU Biocide Registration Consultant for pool products

About the company We are a small UK retailer of swimming pool water treatment chemicals. We are expanding our European operations and require a specialist consultant to manage the biocide registration process for our chlorine-based products across four EU member states. The role We are looking for an experienced EU biocide regulatory consultant to manage and submit national marketing authorisation applications for three swimming pool disinfectant products across Belgium, Poland, Spain, and the Netherlands. You will take full ownership of each country application, from dossier preparation through to submission and authority liaison, working directly with our internal team. Products SDIC Granules — Sodium Dichloroisocyanurate Dihydrate (UN3077, PT2) Multifunctional Tablets — TCCA + copper sulphate pentahydrate + boric acid (UN3077, PT2) Stabilised Chlorine Tablets — Trichloroisocyanuric Acid / TCCA (UN1479, PT2) All active substances are included in the EU BPR Review Programme (IIAHC notifications). Our active substance supplier is confirmed on the ECHA Article 95 list. Scope of work Belgium Registration via Gestautor system. French and Dutch bilingual label. Restricted or full evaluation depending on authority assessment. Poland Formal application to URPL. Polish-language label and SDS required. Efficacy data and sworn translations needed. Spain Full BPR national authorisation via Ministerio de Sanidad. ES/MR number required. ENAC-accredited efficacy data required. Netherlands Full dossier submission to Ctgb under transitional law. Full risk assessment required. Dutch-language WG/GA and label. IIAHC Letter of Access may be available. Responsibilities 01 Review existing documentation (SDS, labels, IIAHC letter, Article 95 confirmation) and identify any data gaps per country 02 Prepare complete application dossiers for each country in compliance with applicable national and BPR requirements 03 Submit applications to Gestautor (Belgium), URPL (Poland), Ministerio de Sanidad (Spain), and Ctgb (Netherlands) 04 Liaise with competent authorities on any requests for additional information and manage the application through to decision 05 Advise on efficacy testing requirements and coordinate with our manufacturer to obtain or commission required EN-standard test certificates 06 Provide regular progress updates to our internal team throughout the process Essential requirements +Demonstrated experience submitting biocidal product applications under BPR Regulation (EU) 528/2012 in at least two of the four target countries +Strong working knowledge of EU national transitional procedures under Article 89 BPR +Familiarity with PT2 disinfectant products and associated efficacy testing requirements (EN 1276, EN 13623 etc.) +Experience working with Gestautor (Belgium) and/or Ctgb submissions (Netherlands) +Ability to prepare or coordinate multilingual label and SDS requirements +Excellent written English; additional languages (French, Dutch, Polish, Spanish) are an advantage Desirable -Background in pool, water treatment, or chlorine chemistry -Knowledge of IIAHC dossiers for chlorinated isocyanurates and Letter of Access procedures -Experience resolving Amazon EU marketplace biocide compliance issues -Understanding of mutual recognition procedures for extending authorisations to additional EU markets What we will provide -Completed translated labels for all countries -English-language SDS for all three products and translations if required -Article 95 Letter of Supply from manufacturer -Payment of all government application fees on top of your consultancy fee Contract details Type Contract / freelance Location Fully remote Duration Project-based, 6-12 months Rate Competitive, based on experience How to apply Please apply with a brief covering note outlining your experience with biocide registrations in the relevant countries, examples of similar projects you have completed, and your project fee estimate. Applications without relevant EU biocide registration experience will not be considered.

opportunity

GrowWell: A student‑centred wellbeing assessment platform

I need a developer who specialises in building professional, secure web applications to help me create GrowWell, a student‑centred wellbeing assessment and support platform for schools and colleges. GrowWell will allow organisations to register, set up their cohorts and classes, and securely onboard students using join codes with verification. Students will complete a wellbeing questionnaire, and the system will automatically generate personalised wellbeing action plans based on their responses. The platform will also include a RAG (Red/Amber/Green) rating system to help staff identify learners who may need additional support. The system will need: Multi‑tenant organisation accounts (each school/college has its own space) Secure student onboarding with join codes + verification Customisable response scales (1–5, 1–3, emoji, SEND‑friendly options) Automated scoring across eight wellbeing domains Personalised action plan generation Student dashboard with charts, history, and progress tracking Staff dashboards for classes, cohorts, and whole‑school analytics RAG‑based safeguarding alerts Reporting tools (PDF/CSV/Excel) Academic year tracking Admin panel for managing cohorts, classes, staff, and settings I already have the full questionnaire, scoring thresholds, and action‑plan content, along with a detailed product blueprint. I now need a developer (or small team) who can turn this into a working MVP and advise on the best technical approach. Experience with education platforms, multi‑tenant SaaS, secure authentication, or data dashboards would be ideal.

Home Inventory Database with Barcode Functionality

I am looking to create a home inventory database which operates entirely without subscriptions. The system should support barcode scanning and allow me to track the location and status of items throughout my home. Initial Categories 1. Books • Scan existing ISBN barcodes where available. • Record title, author, location and notes. • Ability to search for books. 2. Clothing I want a more advanced tracking system for clothing. Example: Socks Socks will be stored in a sock organiser. I plan to photograph each pair of socks and display the photograph in the corresponding organiser location. Each clothing item should have a unique barcode. The system should support the following states: 1. In Organiser 2. Being Worn 3. In Laundry 4. Taken on Vacation 5. Disposed Of 6. Replaced I would like to be able to scan an item and update its status quickly. Future Expansion The system should be capable of expanding to additional categories such as: • Car brochures • Magazines • Documents • Household items • Electronics • Furniture • Storage boxes • Attic contents • Shed contents Long-Term Goal My long-term goal is to create a complete inventory of household possessions so that every significant item can be identified, located and tracked through barcode scanning. Requirements • No subscription fees. • Data stored locally. • Windows PC compatible. • Android phone compatible. • Wireless barcode scanner support. • Ability to print barcode labels. • Ability to attach photographs to records. • Ability to search and filter inventory records. • Ability to export and back up the database. • Simple enough for daily use. • Must remain usable with thousands of inventory records.

"New Customer" Conversion Phone Sales

Position Purpose This appointment operates as the primary professional gateway for landlords, managing agents, and property operators seeking immediate guidance on regulatory compliance and enforcement exposure within England, with responsibility to convert those enquiries into paying clients. This is a sales role requiring strong human sales skills and availability for UK working and evening hours, making UK based candidates most suitable. Comfort must be demonstrated in asking direct and sometimes difficult questions to obtain accurate and truthful answers. Information must be gathered efficiently and prospects must be guided with authority to book and pay for a consultation. Each lead will already have identified a need for the firm’s services. The role requires structured interviewing, qualification against the firm’s offering, and progression to a paid, high value consultation with the Casework Director. Responsibility includes disciplined management of inbound and outbound communications, rapid extraction of relevant information, and structured progression of enquiries into retained legal consultations valued in excess of £500. This is not an administrative post. This is a revenue enabling, compliance sensitive, front line role requiring judgement, authority, and measurable commercial impact. Key Responsibilities All telephone engagements must be conducted promptly, professionally, and with controlled authority. Approved diagnostic frameworks and scripts must be followed precisely during initial development in the role. Conversations must be steered firmly to maintain focus, clarity, and relevance. All required data must be captured accurately in real time and recorded in compliance with internal standards. The seriousness of each legal issue must be assessed through structured questioning, with matters triaged appropriately. Where appropriate, callers must be confidently guided towards booking a paid consultation. Financial transactions must be processed calmly, securely, and in accordance with company procedures. Between 20 and 30 calls per day will be managed once established in the role. A minimum of 2 structured triage calls per hour is expected during a 6 to 7 hour working day once competent. All personal and case information must be verified verbally and confirmed for accuracy. All post booking communications must be triggered correctly without omission. Any inconsistency, uncertainty, or legal risk must be escalated immediately. Absolute Requirements Fluent spoken English is mandatory, delivered with clarity, confidence, and a professional tone. A natural alignment with England based communication standards is required. A working understanding of UK address structures, postcode formats, local authority terminology, and regulatory language is essential. Strict adherence to process and compliance protocols is non negotiable. Each call must be conducted with calm authority and commercial awareness. Experience Required Prior experience in a structured telephone environment such as professional services intake, regulated sales, or call centre operations is required. Proven success in converting prospects into paid professional services is essential. Experience handling high value transactions and processing card payments by telephone is required. Experience working in target driven environments is expected. Exposure to legal, property, or compliance sectors is desirable. Skills and Attributes Strong listening capability with the ability to isolate key facts quickly. Ability to redirect conversations while maintaining authority. Commercial confidence to secure payment when appropriate. High attention to detail with zero tolerance for inaccuracy. Resilience under sustained call volume. A composed and authoritative telephone presence. Professional scepticism with no assumptions made. Security and Integrity References must be verifiable. Background screening will be required. Confidentiality and data protection standards must be upheld at all times. Sensitive legal and financial information will be handled, requiring absolute integrity. Working Pattern Availability of 6 to 7 hours per day is required. Call volumes must be managed within that period without backlog. Flexibility may be required to meet demand. Final Statement This appointment sits at the commercial heart of the organisation. It requires discipline, structure, authority, and commercial awareness. This role suits an individual who understands that precision and control generate trust and results, and who is capable of converting new customer engagement into retained business through structured relationships.

opportunityurgent

AI-powered dispatch and customer service assistant

PROJECT: AI Assistant for TaxiCall Platform Overview TaxiCall is a cloud-based taxi booking and dispatch platform written primarily in ASP.NET WebForms (VB.NET) with a Microsoft SQL Server backend. The objective is to develop an AI Assistant that can access TaxiCall operational data and assist drivers, operators, and customers through natural language interactions. Initial Requirements The AI Assistant should be able to: Query booking information from the SQL database. Answer questions about customers, bookings, drivers, vehicles, and jobs. Create and amend bookings through controlled workflows. Search historical bookings and call records. Provide business reports and summaries. Assist operators with dispatch decisions. Provide customer support through web chat and mobile apps. Potentially support voice interactions in a later phase. Current Technology Stack Frontend: ASP.NET WebForms VB.NET JavaScript jQuery Bootstrap jQuery Mobile Backend: Microsoft SQL Server Stored procedures and direct SQL queries Existing web services (ASMX) Mapping / Tracking: Google Maps APIs Google Directions APIs OpenLayers mapping components Vehicle GPS tracking data Existing Functionality The system currently manages: Customer accounts Driver accounts Vehicle details Immediate bookings Advance bookings Dispatching Route calculations GPS vehicle tracking Driver availability Call recording references Fare calculations Customer mobile app Driver mobile app Database Access Required The AI agent will require read access initially to: Customers Drivers Vehicles Bookings GPS locations Call history Later phases may require write access for: Creating bookings Editing bookings Driver allocation Customer notifications Preferred Architecture Phase 1: OpenAI API Python backend SQL Server connectivity REST API layer Phase 2: Integration into TaxiCall web applications Customer-facing chatbot Driver-facing assistant Voice support Existing Code Available Relevant code exists for: Booking creation Customer booking screens Driver allocation Route mapping Vehicle tracking SQL database access Examples can be provided once the project starts. Deliverables Required Proof-of-concept AI assistant connected to SQL Server. Secure database query layer. Natural language booking search. Booking summary and reporting functions. Documentation and source code. Deployment guidance. API credentials, database credentials and server access will be provided after selection of the developer.