Customer Service Projects

I need help with customer service

Hello, I am looking for a experienced professional to answer emails professionally and promptly. Response time should be within 12-24 hours. This will be ongoing work for the right candidate. In order to qualify i will send two sample emails to answer so i can see how you respond. Anyone using AI to answer is ineligible for this project Thanks

Customer Service Support - Chat & Email

We are looking to hire a dedicated freelance customer service professional to assist with various duties, including: 1. Responding to customer inquiries via chat and email. 2. Troubleshooting and resolving customer issues. 3. Providing product and service information to customers. 4. Maintaining a high level of customer satisfaction. 5. Ensuring timely follow-up with customers for pending queries. This is a freelance hiring opportunity, not an outsourcing project. - Rate: $19 per hour - Requirements: Excellent communication skills and problem-solving abilities. - Status: Freelance position, ongoing. If you are an experienced customer service professional who can interact with customers in a positive, efficient manner, we would love to hear from you!

Expert Marketer Required to Help with Customer Loyalty

We need someone who can help us with online reputation management and customer referrals. Must be skilled with social media.

Courier Service Application

The Application will be B2B, B2C, and C2C. I am attaching the project proposal.

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Building a dedicated electrical installation website

Building a dedicated electrical installation website is a crucial step for a new start-up company looking to promote its services and establish itself as a trusted installer for all electrical needs. The website will serve as a platform to showcase the company's expertise, portfolio, and customer testimonials, while also providing information about the services offered and the team behind the company. The website will be designed with a user-friendly interface, making it easy for visitors to navigate and find the information they need. It will include clear descriptions of the services offered, along with pricing and packages. The portfolio section will showcase the company's previous work, including residential, commercial, and industrial installations. Customer testimonials will be prominently displayed, providing social proof of the company's quality and reliability. In addition to the website, the company will also invest in digital marketing strategies to increase its visibility online. This will include search engine optimization (SEO) to ensure that the website appears at the top of search engine results pages (SERPs) for relevant keywords. Social media marketing will be used to engage with potential customers and build a following. The company will also focus on building relationships with local businesses and organizations. This will include attending networking events, sponsoring local events, and providing discounts to customers who refer their friends and family. The website will be built using a content management system (CMS) that will allow the company to easily update and manage the content. This will include adding new services, updating pricing, and responding to customer feedback. The company will also invest in high-quality photography and videography to showcase its work. This will include taking photos of completed installations and creating videos that demonstrate the company's expertise and professionalism. Finally, the company will provide excellent customer service. This will include responding to customer inquiries promptly, providing accurate estimates, and ensuring that the installation is completed on time and within budget. In conclusion, building a dedicated electrical installation website is a crucial step for a new start-up company looking to promote its services and establish itself as a trusted installer for all electrical needs. The website will be designed with a user-friendly interface, include clear descriptions of the services offered, showcase the company's portfolio, and provide customer testimonials. The company will also invest in digital marketing strategies to increase its visibility online and build relationships with local businesses and organizations. Finally, the company will provide excellent customer service to ensure that customers are satisfied with their installation.

Digital Marketing & Customer Engagement Specialist

Responsibilities Social Media Management: Schedule and post content on Facebook and Instagram based on the content provided. Monitor and respond to comments, messages, and customer inquiries ensuring the messaging aligns with Andaaz’s tone and vision. Run targeted advertising campaigns (Facebook Ads, Instagram Ads) with a focus on ROI. Patron Outreach Send email campaigns to existing patrons promoting lunch/brunch and other offers. Manage SMS and WhatsApp campaigns, ensuring the messaging aligns with Andaaz’s tone and vision. Segment customer lists to send personalized and effective communications. Advertising & Analytics Create and manage paid advertising campaigns, optimizing for conversions and ROI. Analyze campaign performance and provide weekly/monthly reports with actionable insights. Leverage platforms like TripAdvisor and Google Reviews to encourage positive feedback.

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Design for an online medical service

Design for an online medical service, A website that provides medical information about a medical condition (ADHD) and helps those affected book an appointment for an assessment if they would like. The main points needed are an modern design, 5-6 pages, including a doctors page, as well as all the other usually needed expected things. Integrating the website with an IP system is a future project This product needs excellent aesthetics and ease of use. I would like to hear about your ideas, the applications you would consider, and i would like to see some of your work. Thanks, Hatem

Saberlines Insurance Services Logo Design

Hello, I need a logo design for my office, we sell commercial insurance to the transportation industry, construction industry and other small businesses in the United States, we need thew design in different format/sizes, one to be included in our email messages using Microsoft office outlook, one to be installed on the web site (by the logo designer, it's a WordPress made site), and one for stationeries like mailing envelopes or letterheads. you can visit the site at www.saberlinesins.com Please pay attention to the need for the logo to be installed on the website pages, not just the design work. Also, please note, after I receive a rough design, I will select the one works best for us, I will not reply to each offer or message, and I will not select any designer because of rating or cert till I see the work. thanks for understanding. Please note I will not respond to any offer until I receive a rough design, I am not looking for your resume or qualifications, just send me your initial design then I will hire the right one.

I need a deck created to promote services

I need the above created please, I have all the text etc to go in it but I need it created and branded up ready to be able to send out.

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Create a healthcare service website

i need a website for a client business. its a healthcare business. i need this delivered ASAP. i can provide sample of what i need. with logo .

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Manage Emails on Sales Campaign

We need someone to manage our sales mailbox: *Responding to customer queries from sales campaigns *Reaching out to existing clients on new products and services *Keeping CRM up to date *Managing the correspondence between the sales team and clients *Providing weekly reports on activity Kind regards, Gail

Manage our sales mailbox

We are looking for someone to manage our sales mailbox: *Responding to customer queries from sales campaigns *Reaching out to existing clients on new products and services *Processing new sales emails *Managing the correspondence between the sales team and clients *Providing weekly reports on activity Thanks!

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Virtual Assets expert

I need an expert to draft necessary policies and manuals , in order to apply a VASP license(virtual assets service provider) for the following subject; - Internal Procedure Manual; - Client Service Agreement; - Conflict of Interest Policy; - Compliance Manual; - Anti-Money Laundering Manual; - Compliance Handling Manual; - Business Continuity Plan. - Institutional Risk Assessment (IRA) - Customer due diligence procedures - Transaction Monitoring Procedures - Sanction Screening Procedures - Segregation of asset policy - Record keeping policy - Cyber Security Policy Need to submit within 7 days. Cost should also include at least 2 reviewing. thank you

Virtual Assistant

We are seeking a highly organized and efficient Virtual Assistant to join our team at our company. As a Virtual Assistant, you will play a critical role in providing administrative support, managing customer service tasks, assisting with sales and marketing, and helping streamline operations. This is a remote position requiring someone who is self-motivated, tech-savvy, and comfortable with multitasking in a fast-paced environment. Key Responsibilities: Customer Support: Respond to customer inquiries via email, phone, and chat, ensuring timely and professional communication. Assist customers with product information, troubleshooting, order status, and returns or warranty claims. Schedule service appointments and follow up on service requests or repairs. Administrative Support: Manage the company's email inbox and respond to inquiries or direct them to the appropriate team members. Prepare, send, and track invoices, purchase orders, and service-related documents. Organize and maintain digital files, ensuring records are up-to-date and easily accessible. Order Processing and Sales Support: Assist in processing customer orders, tracking shipments, and ensuring timely delivery of products. Help manage and update customer databases and sales leads. Provide administrative support to the sales team, including preparing quotes, follow-ups, and CRM updates. Inventory Management: Monitor inventory levels and assist in maintaining accurate stock records. Coordinate with suppliers to ensure timely procurement of products and supplies. Prepare and manage inventory reports and restocking schedules. Data Entry and Reporting: Input data into various systems, including customer orders, inventory records, and sales data. Generate regular reports on sales performance, customer feedback, and operational metrics. Assist with market research and competitor analysis as needed.

Need help populating a directory.

I am seeking assistance in populating content on my new AI resource aggregator website AgentLocker.ai. The goal of this project is to gather information on 50 AI agents from various categories like chatbots, personal assistants, customer service bots etc and include descriptive profiles of each on the site. You will be required to sign up to the site and add ai agents from a list that I will send you.

Business to Business Sales Rep Needed

We seek a proficient business development representative to help expand our client portfolio. The ideal candidate will possess superb communication and interpersonal skills to effectively introduce our offerings to prospective commercial customers. Responsibilities include identifying and qualifying potential B2B leads, presenting our value propositions to senior decision makers, addressing all queries in a solution-focused manner, and securing new contracts when a need-fit is established. The role demands interacting professionally over phone, email and virtual meetings to build understanding of customer demands and articulate how our solutions are tailored to overcome challenges. Securing agreements will be an important KPI along with providing demo access and guiding initial implementation support as needed. Experience in a business facing sales role selling technical/professional services is preferred. Applicants must demonstrate a proven track record of relationship building, needs analysis, proposal writing and contract negotiations. Proficiency in our domain/industry is a plus but the primary focus will be on presenting customer value to drive new profitable relationships.

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APPLY ONLY COMPANIES! Figma - App - Landing - Testing Deployme

Description: Seeking very experienced company developers to provide quotes for the development of a moving services platform, including a landing page website, customer app, and driver app. The project includes design, development, testing, and deployment phases, with key features such as user registration/login, job requests and quotations, real-time notifications, in-app chat, payment integration, job history and profile management, and React.js, Flutter, Firebase Cloud Messaging (FCM), Stripe integration, and Figma design experience. The project timeline is 45-60 days, and competitive offers and alternative approaches are welcome. The job is ready to start when the right company is assigned.

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SEO for UK payroll services website

I’m looking for a skilled SEO professional to improve the visibility and performance of my UK payroll website, http://www.yorkshirepayroll.co.uk. Key Details: - I require high-quality on-site and off-site SEO work to boost rankings and drive targeted traffic. - Current traffic is minimal, and enquiries are almost non-existent, so I’m looking for measurable results. - My latest keyword research and rankings are available here: https://www.dropbox.com/scl/fi/h0hcgcvfzvwsmd6aseqpd/2024-11-25-ranks.pdf?rlkey=br3xj68ysmfjdqdk5l3ps6q5d&dl=0 Goals: - Currently, the site ranks reasonably well for location-based keywords, but these generate no/low traffic. - My ultimate goal is to rank for high-volume keywords like "payroll services". - However, my initial focus is on mid-range keywords like "small business payroll services", where the site currently ranks on page two. If you have proven experience in delivering results for similar projects and can provide a clear plan for improving rankings and driving traffic, I’d love to hear from you. Please include examples of past successes with your proposal.

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We Need Paid Advertising Service For Google Ads & Social Media

We need a paid advertising expert to run ads from our Google ads and for various social media platforms like Instagram and Facebook. We're looking for a Paid Advertising Expert to manage and optimise our campaigns on Google Ads, Instagram, and Facebook. If you're creative, data-driven, and know how to bring in the leads, we'd love to hear from you! What You'll Do: Run Google Ads campaigns: Set up, monitor, and optimise campaigns to maximise our return on investment. Create and manage ads for Instagram and Facebook: Develop engaging visuals and copy to connect with our audience or suggest strategies or video ideas to run ads for particular platforms. Lead generation: Must be responsible for setting the bid. Drive quality leads that convert into real opportunities by running ads. Develop strategies: Suggest us strategies that is tailored to our niche and goals. Bid management: Set up and refine bid strategies for optimal performance. Content & visuals collaboration: If you have a team who is open to working with us to modify ad content, headlines, and images for better engagement. What We're Looking For: Proven experience with Google Ads, Instagram Ads, and Facebook Ads. Knowledge of bid strategies, keyword research, and audience targeting. Experience in lead generation campaigns. Ability to design or guide ad visuals (video or static) that resonate with the target audience. Strong analytical skills to monitor and improve campaign performance. If you have a team who can work on their own then you shall proceed with your team. Or, if you need a collaborative mindset for working with our team on tweaks and refinements, we are ready to collaborate. Additional Information: If you have experience creating video ads, let us know. Video can boost engagement, and we'd love your input on what works best for our audience. Frame strategies tailored to our business, and tell us how you plan to make our campaigns stand out. Don't hesitate to ask us for any changes in google ads content headlines, images, or other creatives you think will work better. We're looking for someone who can hit the ground running, bring fresh ideas, and help us achieve our advertising goals.

What's App marketing & management

Conagri an international, and leading supplier of agricultural and construction equipment, seeks a skilled freelancer with expertise in leveraging WhatsApp for marketing and customer engagement purposes. Over the past several years, particularly since the onset of the Covid-19 pandemic, the company has witnessed a exponential growth in interactions with buyers on WhatsApp. They now wish to better systematize their WhatsApp operations and maximize its potential for outreach. The successful candidate will be based in the United Kingdom and possess an advanced understanding of all that WhatsApp has to offer as a communications platform. Experience utilizing its varied features for promotional campaigns, customer service initiatives, lead generation drives, and more is ideal. While knowledge of the agricultural and construction industries would be beneficial, it is not absolutely essential given the candidate's depth of WhatsApp proficiency. This is an exciting opportunity to help a prominent supplier streamline and amplify its WhatsApp presence. Bidding freelancers should highlight their experience designing and implementing comprehensive WhatsApp strategies for B2B clients. The ability to effectively analyze engagement metrics and optimize approaches based on insights will also be valued. Conagra International is seeking outstanding WhatsApp management skills and innovative ideas to take their digital interactions to new heights.