Customer Service Projects

opportunity

Build a customer ordering to order completion

We are looking for a quote to design and build a bespoke web-based internal intranet, CRM and order management system for TeamGrassroots. The key requirements are: 1. Customer / Club CRM – A central customer database containing club/company details, multiple contacts, notes, communication history, previous quotes, orders, invoices and documents. 2. Enquiry & Lead Management – Record new enquiries, assign them to staff, set follow-up dates and move opportunities through stages from initial enquiry to quote, won or lost. 3. Quotation System – Create professional branded quotes using products/SKUs, quantities, personalisation, discounts, VAT and delivery, with automatic calculations and the ability to convert an accepted quote directly into an order. 4. Order Management – Manage the complete order journey through configurable stages such as payment, artwork, approval, stock ordering, production, quality control, dispatch and completion. 5. Visual Order Dashboard – A simple Kanban-style dashboard showing all live orders and their current status, allowing staff and management to immediately see where every job sits and what requires attention. 6. Artwork & Document Management – Upload and store club badges, sponsor logos, kit mock-ups, print/embroidery proofs, invoices, purchase orders and other documents against the relevant customer/order, including artwork approval status. 7. Invoicing, Payments & Margins – Generate invoices, record payments and outstanding balances, store buying and selling prices and calculate estimated gross profit/margin on individual orders. 8. Product & Production Management – Maintain a central product/SKU database and create production jobs for embroidery, DTF printing, heat press, engraving, trophies etc., with deadlines, priorities and production statuses. 9. Staff Tasks, Permissions & Audit Trail – Individual staff logins with appropriate permissions, assigned tasks/follow-ups, staff dashboards and a complete audit trail showing who made changes and when. 10. Scalable Customer Portal & Integrations – The system should be designed so that a future customer-facing portal can allow customers to view/accept quotes, approve artwork, view order progress, download/pay invoices, track deliveries and reorder. We would also like the architecture to allow future integrations with accounting software, email, DPD, payment providers, our website/shop and supplier/stock systems. Key Requirement The priority is simplicity and usability. We don't want a complicated corporate CRM. We want one central system that allows our team to manage the complete journey: Enquiry → Quote → Order → Artwork → Payment → Stock → Production → Dispatch → Completion → Reorder At this stage, we would appreciate an indicative cost and timescale for design and development, together with any recommendations on whether the project should be delivered in phases.

Web Portal for Assets, Service & Label Specifications

A web portal for Web Portal for Assets, Service & Label Specifications. We supply label printers and related equipment to business customers. At present: • Serial numbers, customer/site details, purchase dates, warranties and service contracts are held in a macro-enabled Excel workbook. • The workbook contains a main warranty list plus separate sheets for larger contract customers. • Works Orders are prepared to instruct a service provider or repair centre about an onsite or returned printer fault. • RMAs are produced when a printer is being returned to us, a supplier or a repair centre. • Repairs may be covered by warranty, a service contract or handled as an ad hoc chargeable job. • Label specifications are split between limited Sage descriptions and older Excel forms containing customer-facing and confidential manufacturing details

opportunity

Zendesk AI Customer Support Expert Needed

We are looking for an experienced AI / Zendesk / Customer Support Automation specialist to help us turn our historical support data into a comprehensive knowledge base and AI-powered customer service system. Phase 1 – Analyse Zendesk History We have thousands of historical customer conversations in Zendesk. We want these analysed to identify and categorise: - Common customer questions - Technical support & PC troubleshooting - Order and delivery enquiries - Returns, collections & refunds - Warranty enquiries - Cancellations - Damaged/missing items - Marketplace enquiries - Common responses from our team - Complaints & escalations - Situations requiring human intervention The objective is to extract the valuable knowledge contained within years of real customer conversations and convert it into structured, reusable company knowledge. Phase 2 – Build Our Knowledge Base We want a properly structured internal knowledge base covering our products, policies, procedures, troubleshooting and customer service processes. We DO NOT simply want thousands of previous responses copied into a database. Information should be reviewed, consolidated and structured so AI can reliably understand: Customer Question → Relevant Company Knowledge → Correct Recommended Response Where historical answers conflict or company policy is unclear, these should be flagged for our team to review rather than AI making assumptions. This knowledge base should become the central source of truth for both our staff and AI. Phase 3 – AI-Assisted Zendesk Responses We then want AI integrated into our Zendesk workflow. Initially, AI should draft responses rather than automatically send them: Customer Email → AI Analyses Ticket → Searches Knowledge Base → Reviews Relevant Context → Drafts Response → Agent Reviews/Edits → Send AI should also learn our preferred customer service tone/style from approved examples. Accuracy is extremely important. AI must be grounded in approved company knowledge and must not invent policies, warranty information, technical instructions or promises to customers. Clear rules should determine when AI can confidently assist and when a ticket requires human escalation. Phase 4 – Further AI & Automation We also want you to identify other opportunities to automate our customer service operation, including: - Automatic ticket classification/tagging - Intent & priority detection - Complaint/sentiment detection - Suggested macros/responses - Ticket summarisation - Chargeback/dispute detection - Urgent order/delivery detection - Technical support routing - Repeat-contact identification - Automatically requesting missing information - AI troubleshooting assistance - Suggested follow-up questions - Quality checking agent responses - Reporting on common contact reasons - Identifying recurring product faults/issues We would eventually like to investigate extending the system to assist with Amazon, eBay and Temu customer messages, subject to available APIs/integrations. Important We are NOT looking for someone to simply connect ChatGPT to Zendesk. We want someone capable of understanding our business, analysing historical data and designing a reliable, scalable AI customer service infrastructure. We are open to Zendesk's native AI capabilities, OpenAI/LLMs, RAG, vector databases, APIs and third-party automation platforms. We want the successful applicant to recommend the best architecture rather than us dictating the technology. Experience We're Looking For Ideally you will have experience with: - Zendesk & Zendesk APIs - OpenAI / LLM integrations - RAG & AI knowledge bases - Vector databases / semantic search - Customer support automation - E-commerce customer service - API/workflow automation - Prompt engineering & AI evaluation - GDPR/data privacy Previous experience building AI customer service systems from historical ticket data is highly desirable. When Applying Please explain: 1. Your Zendesk experience. 2. Similar AI customer service systems you have built. 3. How you would analyse thousands of historical tickets. 4. How you would structure our knowledge base. 5. How you would integrate AI-generated drafts into Zendesk. 6. How you would minimise hallucinations/incorrect responses. 7. Your recommended technology/architecture. 8. Any Amazon/eBay/marketplace integration experience. 9. Estimated timeframe and approach. Please provide examples of similar projects where possible. Our Goal We want to create an AI customer service co-pilot that helps our team respond faster and more consistently while maintaining human oversight. The system should reduce repetitive work, preserve our accumulated company knowledge and allow customer service to scale with our sales volume. If successful, there will likely be ongoing work maintaining, improving and expanding the system.

Remote Customer & Schools Administrator

Remote Customer & Schools Administrator Part-time | Remote | Approx. 6–8 hours per week during busy periods Start date: Monday 7 September 2026 We’re looking for a friendly, personable and organised remote administrator to help us look after our parents, customers and the schools we work with during our busy start-of-term period. For us, this role is about more than simply answering emails. We want every parent who contacts us to have a warm and personable experience — to feel listened to, looked after and confident that there is a friendly person at the other end who is happy to help. The Role You’ll help us stay on top of customer and school communication, particularly during our busy start-of-term periods. Your responsibilities will include: * Responding promptly to enquiries from parents and schools * Providing friendly, helpful and personalised responses * Making sure enquiries are followed through and people aren’t left waiting * Sending schools any documents, forms or information they require * Following up on outstanding enquiries where necessary * Keeping emails and basic administration organised * Keeping track of anything that still needs a response or action * Passing anything that requires the business owner’s attention on promptly This is not a bookkeeping, payments or finance role. The focus is on great communication, customer care and keeping the administration running smoothly. Who We’re Looking For We’re looking for someone who is naturally warm, friendly and good with people. You’ll need to be: * Friendly, personable and approachable * A strong written communicator * Professional and confident when communicating with schools * Naturally helpful and customer-focused * Organised and reliable * Proactive and able to use your initiative * Comfortable working independently and remotely * Able to take ownership of an enquiry and make sure it gets dealt with * Able to communicate naturally rather than relying on generic or robotic responses Previous experience in administration, customer service, school administration or virtual assistance would be helpful, but personality, communication and reliability are particularly important to us. Hours We anticipate approximately 6–8 hours per week during our busy start-of-term period, with some flexibility depending on demand. The hours don’t necessarily need to be worked in one block. What’s more important is being able to check in at different points during the working week so parents and schools receive timely responses. As the start-of-term rush settles down, the hours are likely to reduce, with the possibility of further support during future busy periods. Pay £15–£20 per hour, depending on experience. Start Date Monday 7 September 2026 Ideally, we’d like to get you set up beforehand so you’re familiar with how we work, common enquiries and the documents schools may need before the busy period begins. How to Apply If this sounds like a role you’d enjoy, we’d love to hear from you. Please send us a short introduction telling us a little about yourself, any relevant experience you have, your availability during normal UK working hours and your hourly rate. Above all, we’re looking for someone who is friendly, reliable and genuinely enjoys helping people — someone we can trust to give our parents and schools the same warm, personable experience that we would ourselves.

"New Customer" Conversion Phone Sales

Position Purpose This appointment operates as the primary professional gateway for landlords, managing agents, and property operators seeking immediate guidance on regulatory compliance and enforcement exposure within England, with responsibility to convert those enquiries into paying clients. This is a sales role requiring strong human sales skills and availability for UK working and evening hours, making UK based candidates most suitable. Comfort must be demonstrated in asking direct and sometimes difficult questions to obtain accurate and truthful answers. Information must be gathered efficiently and prospects must be guided with authority to book and pay for a consultation. Each lead will already have identified a need for the firm’s services. The role requires structured interviewing, qualification against the firm’s offering, and progression to a paid, high value consultation with the Casework Director. Responsibility includes disciplined management of inbound and outbound communications, rapid extraction of relevant information, and structured progression of enquiries into retained legal consultations valued in excess of £500. This is not an administrative post. This is a revenue enabling, compliance sensitive, front line role requiring judgement, authority, and measurable commercial impact. Key Responsibilities All telephone engagements must be conducted promptly, professionally, and with controlled authority. Approved diagnostic frameworks and scripts must be followed precisely during initial development in the role. Conversations must be steered firmly to maintain focus, clarity, and relevance. All required data must be captured accurately in real time and recorded in compliance with internal standards. The seriousness of each legal issue must be assessed through structured questioning, with matters triaged appropriately. Where appropriate, callers must be confidently guided towards booking a paid consultation. Financial transactions must be processed calmly, securely, and in accordance with company procedures. Between 20 and 30 calls per day will be managed once established in the role. A minimum of 2 structured triage calls per hour is expected during a 6 to 7 hour working day once competent. All personal and case information must be verified verbally and confirmed for accuracy. All post booking communications must be triggered correctly without omission. Any inconsistency, uncertainty, or legal risk must be escalated immediately. Absolute Requirements Fluent spoken English is mandatory, delivered with clarity, confidence, and a professional tone. A natural alignment with England based communication standards is required. A working understanding of UK address structures, postcode formats, local authority terminology, and regulatory language is essential. Strict adherence to process and compliance protocols is non negotiable. Each call must be conducted with calm authority and commercial awareness. Experience Required Prior experience in a structured telephone environment such as professional services intake, regulated sales, or call centre operations is required. Proven success in converting prospects into paid professional services is essential. Experience handling high value transactions and processing card payments by telephone is required. Experience working in target driven environments is expected. Exposure to legal, property, or compliance sectors is desirable. Skills and Attributes Strong listening capability with the ability to isolate key facts quickly. Ability to redirect conversations while maintaining authority. Commercial confidence to secure payment when appropriate. High attention to detail with zero tolerance for inaccuracy. Resilience under sustained call volume. A composed and authoritative telephone presence. Professional scepticism with no assumptions made. Security and Integrity References must be verifiable. Background screening will be required. Confidentiality and data protection standards must be upheld at all times. Sensitive legal and financial information will be handled, requiring absolute integrity. Working Pattern Availability of 6 to 7 hours per day is required. Call volumes must be managed within that period without backlog. Flexibility may be required to meet demand. Final Statement This appointment sits at the commercial heart of the organisation. It requires discipline, structure, authority, and commercial awareness. This role suits an individual who understands that precision and control generate trust and results, and who is capable of converting new customer engagement into retained business through structured relationships.

Business Service Research Caller – USA Only

U.S.-based caller needed to perform short outbound business verification and customer-service research. You will call assigned businesses using provided phone, address and ZIP, ask supplied questions, verify services, availability and pricing if offered, record responses accurately, evaluate customer service, and submit a concise report per call. Must be located in the USA, possess strong spoken English, professional phone manner, reliable attention to detail, and use a regular phone number. Hourly contract with time tracking; initial 5–10 hours weekly with potential ongoing work.

Part-Time Remote Sales Assistant – Follow Up Inbound leads

We run Anytime Storage, a self-storage business in Telford, and are looking for a reliable freelance sales/customer service person to handle our new customer enquiries. This is not cold calling. Customers have already visited our website, looked at our storage options and submitted their name and telephone number because they are interested in storage. The most important part of the role is responding to new enquiries quickly. Typical tasks will include: • Calling new leads as soon as reasonably possible • Following up by WhatsApp, text and email • Explaining our storage options and prices • Answering straightforward customer questions • Encouraging customers to visit the site or arrange a virtual/self-guided viewing • Providing temporary access details where appropriate • Following up leads who have not yet booked • Keeping simple notes on each enquiry and its outcome The workload is approximately 30–60 minutes per day and around 15–20 hours per month, but the successful person needs to be able to check for new enquiries at different points during the working day rather than doing all of the work in one block. We are looking for someone who: • Is confident and friendly on the telephone • Has very good spoken and written English • Has sales, telesales or customer service experience • Is organised and follows up consistently • Is comfortable using WhatsApp, email and online systems • Understands that speed of response is important with inbound sales leads • Can work independently without needing constant management UK-based would be preferred, although we would consider someone elsewhere with excellent spoken English and experience dealing with UK customers. This would initially be around 15–20 hours per month with the potential to become an ongoing role. Please tell us about your telephone sales/customer service experience, your normal availability during UK working hours and your hourly rate.

Cold Salesperson | AI Receptionist For Out of Hours Tool

We seek a persuasive cold-call salesperson for our AI receptionist tool that handles calls, schedules appointments, and captures customer details during peak and out-of-hours periods. The product complements existing staff by ensuring no leads are missed. Responsibilities include following up on emailed proposals, demonstrating value, overcoming objections, and closing clients on monthly retainer agreements. Strong communication, resilience, and a track record in B2B SaaS or services sales are essential.

US-Based B2B Sales Partner Needed – Web & Digital Services

We are looking for an experienced US-based Sales / Business Development professional to help us generate new clients and grow our web development and digital services business. What We Need This role is strictly focused on business development and sales. We are not looking for developers or technical professionals for this position. You should have proven experience with: B2B sales and lead generation Finding and qualifying potential US clients Cold email, LinkedIn outreach, and prospecting Booking qualified sales meetings Client relationship management Sales follow-up and closing Selling web development, software, digital marketing, or similar services Understanding the US business market Ideal Candidate You should: Be based in the USA Have previous US B2B sales/business development experience Have an existing professional network or strong prospecting ability Be confident communicating with US business owners and decision-makers Be results-oriented and comfortable working on performance-based compensation Our Services We provide professional: WordPress & WooCommerce development Custom PHP development E-commerce solutions Website maintenance SEO and digital marketing Custom web applications Compensation We are open to discussing a commission/performance-based partnership, with attractive commission potential for successfully acquired clients. This can become a long-term partnership for the right person. To Apply Please provide: Your location in the USA Years of business development/sales experience Your experience selling web/software/digital services Examples of clients or deals you have generated Your preferred compensation/commission structure How you would approach finding our first 5–10 US clients Please apply only if you have genuine business development/sales experience. Developers looking for technical work are not required for this position.

opportunityurgent

Urgent: Remote Full-Time Sales Agent – UK Floral Brand

We are a long-established and well-known floral gifting brand based in the UK. Since our inception we have proudly served over two million customers with thoughtful, high-quality floral gifts. The Role: We are urgently recruiting a full-time team member whose primary responsibility will be to handle our incoming sales calls. This is a 100% remote position open only to candidates based in the UK. Working hours are Monday to Friday, 9:00 am – 5:00 pm. Core Responsibilities (the main focus of the role): -Answer incoming sales calls promptly and professionally -Follow a clear, provided script -Guide the customer through the full ordering process -Accurately place the order on their behalf -This forms the essential day-to-day work. Additional Responsibilities (desirable but not essential): We would ideally like the role to have a hybrid element. Experience of, or a willingness to take on, the following would be a strong advantage: -Creating and managing social media posts -Making outbound B2B sales calls -These elements are beneficial extras rather than core requirements. What We Are Looking For: -UK-based and available for full-time remote work during the stated hours -Excellent verbal communication skills with a clear British accent. Our customers are predominantly older and value familiar, easily understandable spoken communication; a clear British accent helps ensure a smooth and reassuring experience for them -Reliability, attention to detail, a friendly and patient telephone manner, and the ability to follow processes accurately -Availability to start as early as Monday 17 August 2026 (or as soon as possible thereafter). This is an urgent vacancy and we are looking to appoint quickly -If you have previous experience in inbound sales, customer service, or order-taking by phone, that would be excellent, though a strong natural aptitude and willingness to learn from our scripts and processes will also be considered. How to Apply: Please submit a short proposal outlining your relevant experience (especially any phone-based customer or sales work), your availability to start, and confirmation that you are UK-based and can commit to the 9–5 remote hours. Feel free to include any brief examples of social media work or outbound calling experience if relevant. We look forward to hearing from suitable candidates who can help us continue delivering a first-class service to our customers.

Development of a Logistics Website

Main objective: Create a modern website for a transport company with a convenient online shipping cost calculator. Homepage: Point A — loading city/address; Point B — unloading city/address; Cargo weight and volume; Type of vehicle; Shipping date; “Calculate Cost” button; Display of the distance, estimated delivery time, and shipping rate; “Submit an Inquiry” button. Main sections of the website: Home About Us Services Calculate Cost Routes / Service Areas Our Fleet Reviews FAQ Contacts Additional requirements: Responsive design for mobile devices and desktop computers; Admin panel for managing rates and pricing coefficients; Website inquiries forwarded to a manager/CRM; Integration with maps for route planning and distance calculation; SEO optimization for search engine promotion; Possibility to add a customer account and shipment tracking in the future. I’m waiting for examples.

ArktaCMS Development

I have developed a self-hosted, Next.js-based CMS called ArktaCMS. Main Website: https://arktacms.com/ Hosted Demo/Application: https://app.arktacms.com/ Please download and install the CMS and explore its features. Once you have reviewed the system, let me know, and we can move on to the next steps. I am currently planning to develop and add several service-based add-ons to the CMS, such as: Car Booking Service Appointment Booking Service Additional customizable service modules The goal is to make ArktaCMS more flexible by allowing users to install and customize these service modules according to their business requirements.

Gmb new profile setup and Google local service ads setup

Looking for someone to set up new Google business profile page and Google local service ads For my new limited company, asap please.

Telecaller/ Business Development Manager for REPLYfairy

We are seeking a dynamic and energetic Telecaller/Business Development Manager to join the team at REPLYfairy. In this role, you will be the driving force behind expanding our client base through proactive outreach and relationship building. Your enthusiasm and communication skills will help us connect with potential clients, promote our services, and foster long-term partnerships. This paid position offers an exciting opportunity to develop your sales expertise in a fast-paced environment while contributing to our company's growth. Responsibilities Initiate outbound calls to prospective clients using telemarketing techniques to generate leads and schedule appointments Engage with potential customers confidently, clearly explaining our services and value propositions in English Maintain detailed records of all interactions within CRM (Customer Relationship Management) software Follow up with leads regularly to nurture relationships and convert prospects into loyal clients Update and manage client information accurately within CRM systems to ensure seamless communication flow Skills Proven experience in B2B sales, telemarketing, or business development roles preferred Strong communication skills in English Familiarity with Salesforce or other CRM software for managing customer data and tracking sales activities Excellent verbal skills with the ability to persuade and build rapport quickly over the phone Ability to work independently, stay motivated, and meet targets consistently Demonstrated organizational skills with attention to detail in recording interactions and follow-ups Join us at REPLYfairy and be part of a vibrant team dedicated to growth, innovation, and success! This is an excellent opportunity for motivated individuals eager to make an impact through energetic outreach and strategic business development. Pay: £13.00 per hour Work Location: Remote

Telesales Person

We are a commercial print and design company operating across the US and UK, delivering high-quality print solutions — flyers, banners, boards, vinyl stickers, business cards, posters, and signage — to businesses throughout the UK mainland and the US. We're on the hunt for a driven, experienced Telesales Executive to join our remote team. In this role, you'll win new business, reach out to prospective clients, and reconnect with past customers to grow sales of our print and design services. What You'll Be Doing Making outbound calls to prospective and existing customers to win new business Identifying and qualifying sales leads across target sectors (e.g. hospitality, retail, local businesses) Reconnecting with lapsed customers and nurturing long-term client relationships Confidently explaining our range of products and services to prospective clients Hitting and exceeding weekly/monthly sales targets Keeping accurate records of calls, leads, and outcomes in our CRM system Chasing up quotes and enquiries promptly Sharing insights on customer needs and market trends with the wider team What We're Looking For At least 3 years' experience in telesales or telemarketing (essential) A demonstrated history of hitting or exceeding sales targets Strong verbal communication skills and a confident phone manner Self-motivated and comfortable working independently in a remote setting Confident with cold calling and handling objections Well-organised with a keen eye for detail Background in print, design, or B2B services is a plus, though not required A reliable internet connection and a quiet space to work from home What's On Offer Competitive base salary plus uncapped commission Fully remote — work from wherever suits you Flexible working hours Continuous support and product training Room to grow alongside a fast-expanding print business Interested candidates should submit their CV along with a short cover note detailing their telesales background. Salary will be negotiated based on experience and track record. We are an equal opportunities employer.

Websie Visual redesign

We are looking for a talented UI / visual web designer with strong art direction skills to create a new visual direction for an established B2B company operating in the field of sensory marketing and customer experience. The company provides solutions that help brands create engaging and memorable customer experiences in physical commercial spaces. Its offering combines sensory marketing, digital media, content and technology. What we need This is a visual design project, not a development project. We want to substantially redesign the visual presentation of the existing website and create a more modern, distinctive and premium digital presence. The scope includes: • overall visual direction and art direction • homepage and hero section • visual presentation of services and solutions • original graphics, illustrations or other visual concepts • iconography • typography and colour system • UI components and section layouts • presentation of projects / case studies • concepts for animation or motion where they add value • desktop and mobile layouts • organised final design files in Figma The website should communicate sensory marketing as an integrated approach to building customer and brand experiences. We specifically do not want the website structure or visual concept to be organised around individual human senses. The result should feel contemporary, visually engaging and credible for an established B2B company, while avoiding the generic appearance of a typical corporate website or ready-made template. Who we are looking for We are particularly interested in designers who are strong not only in UX/UI, but also in visual communication, graphic design and art direction. The ability to create distinctive hero concepts, graphics, visual storytelling and a coherent visual language is important to us. When submitting your proposal, please include: • relevant website/UI projects from your portfolio • examples demonstrating strong visual or art direction • examples of custom graphics, illustrations or iconography, if available • a short explanation of how you would approach this redesign • your proposed price and estimated timeframe Please do not create any unpaid sample work specifically for this proposal. We will evaluate candidates based on existing portfolio work and their proposed approach. The selected designer may initially be commissioned for a defined visual design stage, with the possibility of continuing into the complete website redesign if the creative direction is successful. No coding or website development is required.

Promoter - Hourly Pay + Commission

We are hiring part-time promoters to share and promote OurVPNs, a residential VPN service for travelers, remote workers and digital nomads. You will receive a personal referral link to share through your social media accounts and appropriate online communities along with an account with a Dashboard where you can track users that have signed up from your link. Compensation: $3+ per hour for base promotional work $10 for every referred customer who purchases the monthly plan $80 for every referred customer who purchases the annual plan Referred customers receive 50% off their first monthly payment or 50$ off their year subscription Besides sharing your link, you may create posts, share provided ad content (static, video/reels, etc), interact with potential customers Preferable that when applying, briefly explain which platforms or communities you plan to use and describe your social media or affiliate-marketing experience.

Looking for someone who can test our Website

Summary 15-Min Usability Test (Germany Based Only) – High Acceptance Rate, many needed. Looking for someone based in Germany to complete a brief 15-minute website test. High qualification rate across Tech, Business, Design, and Admin roles,Sales,Customer Service, Sucess , Manager etc no matter what skill. Requirements: - Located in Germany - Desktop PC or Smartphone (15 mins) What you get: - Fast approval & instant milestone release - Fair profile review Apply now to get the instructions immediately!

Software Professional / Caller – Job Opportunity

Position: Software Professional / Caller Experience Required: 5+ years Language Requirement: Fluent English Job Description We are looking for an experienced and confident professional with 5+ years of software industry experience and excellent English communication skills. The ideal candidate should be comfortable communicating with clients, customers, or business partners over the phone and explaining software-related information clearly and professionally. Key Responsibilities Make and receive professional calls with clients or customers. Communicate clearly and confidently in English. Understand and explain software-related products, services, or processes. Handle questions, follow-ups, and customer concerns professionally. Maintain accurate records of calls and communication. Coordinate with internal teams when required. Build and maintain positive professional relationships with clients. Requirements Minimum 5 years of experience in the software/IT industry. Fluent spoken English with strong communication skills. Good understanding of software and technology concepts. Confident and professional telephone manner. Strong interpersonal and problem-solving skills. Ability to work independently and as part of a team. Customer-focused and professional attitude. What We Offer Competitive salary based on experience and skills. Professional and supportive working environment. Opportunity to work with an experienced team. Career growth and development opportunities. If you have strong software experience, excellent English communication skills, and confidence in handling professional calls, we would be happy to hear from you.

Integrate Automated Quoting to our Framer Website

We are looking for a developer to complete a one-off project (with the possibility of a few follow-up refinements) to automate our website quotation process. Currently, customers submit a quote request, which is then reviewed manually and priced by our team. We would like this process to be automated so that customers receive an instant estimate based on the information they provide. The system should: - Capture all relevant property and contact information so we can follow up with the customer. Automatically generate and display an estimated fee immediately after the form is completed. - Include a "Proceed with Estimate" button, allowing the customer to confirm they would like to proceed with the quoted estimate. - Notify us once the customer has submitted the request an estimate, and also once they have accepted the estimate so we can carry out a final review. In most cases, we expect to honour the estimated price, although we would like the ability to make adjustments if the information provided requires it. This should be a relatively straightforward project for an experienced web developer. Thanks.