Phoenix - Your AI AssistantCustomer Service Projects
Looking for freelance Customer Service jobs and project work? PeoplePerHour has you covered.
Freelance Customer Service Support for Client Communication
I’m looking for a dedicated freelance customer service support professional to assist with various tasks. This role involves responding to client messages and calls, booking online meetings, helping with financial goal-setting, and staying up-to-date with changes in tax laws, regulations, and industry best practices to ensure my clients receive the best possible service. Key Responsibilities: - Respond to client messages and calls - Schedule and book online meetings - Assist with financial goal-setting - Stay updated on tax laws, regulations, and industry best practices Requirements: - Proven experience in customer service support - Excellent communication and organizational skills - Ability to handle multiple tasks efficiently - Knowledge of financial and tax regulations is a plus If you have relevant experience and are available to help, I’d love to hear from you. Please share some details about your previous roles and your availability.
New Customer intake on excel
I want someone to build a intake form in excel - it will collect Name, phone, addresses etc. It will require a couple of drop down cells and as each field of data being requested on the intake form it will go to the next field when you hit enter or tab. On two areas it requires a pop up Calendar to pick a date that is being requested. I need the entered data to be collected in the back ground and another sheet in a format that can be connected to another system like ClickUp.
Customer mails to be created for Shop Shopify
I need a series of customer weekly mail alerts to be created using custom code design suitable for Shopify HTML. Here is some of the existing ones that we've done previously and these are 10 emails that we want to do if you're successful with this we will have regular emails as we will be sending them out one to 2 a week for this foreseeable future. Have you sent me the?
Novel editing service
I'm seeking a professional editor for my novel. The editing should encompass: - Grammar and Punctuation: Ensuring the manuscript is free from any grammatical or punctuation errors. - Plot and Character Development: Providing feedback and suggestions on the overall plot and the development of characters. - Language and Style: Enhancing the language and style of the writing to improve readability and engagement. Ideal candidates should have substantial experience in editing novels and a keen understanding of plot and character development.
Customer Happiness Champion
We’re looking for a Customer Happiness Champion to make sure our customers feel supported, happy, and confident in our service. You’ll also play a key role in following up deliveries, queries and qualifying new leads submitted by our lead generators, while keeping records up to date on our CRM. ⸻ What You’ll Do • Follow up with existing customers to ensure they’re satisfied and getting full value • Act as the key contact between customers and our partners to resolve queries • Submit and manage orders for new equipment or service upgrades • Qualify new leads submitted by our lead generators—confirm accuracy, gather missing info, and assess potential • Keep customer and lead records updated in our CRM • Identify opportunities for upsells, referrals, or further support • Share feedback to improve our customer journey as we grow ⸻ What We’re Looking For • A friendly, proactive communicator who genuinely enjoys helping others • Experience in customer service, account management, or support • Excellent organisation and attention to detail—you’re on top of follow-ups and processes • Confidence using tools like email, spreadsheets, CRM systems • A self-starter who can work independently in a remote setup • Bonus: Experience in payments or working with sales teams ⸻ Why Work With Us? • Flexible remote working • Make a meaningful impact with real customer relationships • Friendly, founder-led team with room to grow • Your voice will be heard as we shape better systems and experiences ⸻ To Apply: Please send your CV and a short note explaining why this role excites you. If you want to stand out, feel free to include a short video intro (optional, but always welcome). ⸻ Job Type: Part-time / Full-time Schedule: Flexible hours, remote Location: Remote (GMT+1 timezone preferred) Compensation: Rate per hour, depending on experience Experience: Customer service or account management: 1 year (preferred)
Need Freelancer to Bring Customer Support Projects Onboard
We are a professional team specializing in end-to-end customer support and email support services for businesses across industries such as e-commerce, SaaS, healthcare, and more. We are currently looking for a freelancer or business development expert who can help us bring in new customer support or email support processes to manage. Your role will be to identify businesses that need support services and connect them with us. We’ll take care of the rest — from onboarding to full service delivery.
Sewing services
I would like some information on your sewing services please. I would like 3 patches to be sewed on a tote bag with invisible thread. The patches dimensions are - 2 patches of 8.5x6.6cm cm and 1 patch of 14x12.5cm Bags and patches will be provided. At the moment, I would like to try your services with 30 bags. How much would it cost to sew 30 bags please ? What would be the time frame ? What are the options for payment and delivery please ? Many thanks in advance. Kind regards, Elodie
GLOBAL INFO CREDIT SERVICES LTD
Global Info Credit Services Ltd. is seeking a freelancer to implement their SEO strategy for DAEBT recovery, asset tracing, and credit reporting. The freelancer will work on implementing the strategy, which includes optimizing website content, building backlinks, and improving online visibility. The freelancer must have experience in SEO and be able to deliver results within a specified timeframe. The project will require a minimum of 10 hours per week and will be paid monthly. The freelancer must be able to communicate effectively and be available to answer questions and provide updates. The freelancer must also be able to work independently and be able to meet deadlines.
Sales Representative (Chat, Not Calls)
Description: We are a digital marketing and sales company looking for reliable and articulate Chat Sales Representatives to join our remote team. This project involves engaging with customers via text chat only—no phone or video calls required. The ideal candidate has a background in sales, customer support, or online engagement, and is comfortable handling conversations that lead to digital product recommendations. Responsibilities: Respond to customer messages in a timely, friendly, and persuasive manner Build rapport and trust with subscribers via written chat Understand customer interests and promote suitable digital content Follow proven sales scripts while personalizing interactions Achieve weekly and monthly performance goals Requirements: Excellent written English (fluent, with proper grammar and tone) Experience in sales, live chat support, or customer service (preferred) Quick thinker with a warm, professional writing style Self-motivated and disciplined in a remote work setting Consistent internet connection and availability for regular shifts Payment: Starting rate: $500/month Performance-based bonuses: Potential to earn up to $3,000/month based on results and consistency To Apply: Please attach your CV/resume and include a brief paragraph about yourself—your background, experience, and why you're a great fit for this role.
Freelance Accountant for Dubai/UAE Accounting Services
Description: We are a chartered certified accountant firm based in London, looking to hire a freelancer accountant on a project-to-project basis for handling end-to-end accounting services for our Dubai office and clients. The ideal candidate should have expertise in UAE accounting practices, including VAT compliance, financial reporting, and client management. Services Required: VAT Compliance Financial Reporting Client Accounting Requirements: Experience in UAE accounting standards and regulations. Ability to manage accounting tasks independently. Excellent communication skills for client interactions. Quotation Request: Please provide a quotation outlining: Name of the service (e.g., VAT Compliance, Financial Reporting) Project-based charges or hourly rates How to Apply: Please submit your proposal including relevant experience and your proposed rates. We look forward to hearing from qualified candidates.
Comparison blog post for wedding videographers
We are seeking a talented writer to create a comparison blog post titled 'Top 10 Wedding Videographers'. The post should analyze various wedding videography service providers, highlighting their strengths, styles, pricing, and customer feedback. The goal is to provide potential clients with useful insights to help them choose the best service for their needs. Ideal candidates should have written this type blog post before, and possess strong research and writing skills. Need 100% human written blog post without AI
Customer Liaison Assistance
Client Liaison Assistant – Remote with Occasional Onsite (London) We are seeking a proactive and articulate Client Liaison Assistant to support our legal and company formation services in the Middle East. This is a remote role with the flexibility to attend in-person meetings at our London office (Teams location) when needed. Responsibilities include: Introducing new clients to our services Conducting initial product discussions and qualifying leads Collecting and organizing required documentation Seamlessly handing over qualified clients to our formation team The ideal candidate will be well-presented, eloquent, and experienced in customer-facing roles. Strong administrative skills and attention to detail are a must. If you thrive in a fast-paced environment and enjoy working with international clients, we’d love to hear from you.
Build a Service based Marketplace (WooCommerce + Dokan or WCFM)
We are looking for a skilled WordPress/WooCommerce developer to help us build a services marketplace We plan to use WooCommerce with Dokan or WCFM Marketplace (you may advise which is best), along with relevant plugins to handle bookings, job requests, payments, and user role management. You will be responsible for: Setting up WordPress + WooCommerce + Dokan or WCFM Configuring multi-vendor marketplace features Implementing user roles: Admin, Service Provider, Client Integrating a booking system for service scheduling Allowing clients to post job requirements Setting up commission logic and payment gateways (Stripe/Razorpay) Implementing a ratings and reviews system Customizing front-end for clean, intuitive UX (responsive) Setting up email/SMS notifications Basic SEO and performance optimizations Deliverables: Fully functional marketplace (MVP) Admin panel with key controls Responsive design (mobile/tablet friendly) Documentation for plugin settings, admin workflows To apply: Portfolio or links to similar WooCommerce/Dokan/WCFM projects Suggested tech/plugin stack (if different) Estimated timeline and cost Questions or recommendations If you don't reply with the above "To apply" requirements your proposal will not be considered. You will be required to sign an NDA before starting work
B2B Appointment Setter for UK SMB Market (IT Services)
We are an IT consultancy seeking a professional appointment setter to help us connect with decision-makers from small to medium-sized businesses (SMBs) across the UK. Our service portfolio includes: Application Development, Cloud Services, Cybersecurity Solutions, Managed IT Support, etc. Scope of Work: 1. Research and identify suitable businesses fitting our target profile. 2. Reach out to decision-makers (e.g., Founders, Directors, IT Managers) via LinkedIn, email, or other appropriate channels. 3. Schedule qualified virtual meetings with interested prospects. 4. Ensure meetings are booked with genuine, verified organisations and decision-makers who show up as scheduled. Compensation: We offer a base monthly retainer to cover consistent effort. In addition, a performance bonus will be provided for each qualified meeting booked. A qualified meeting is defined as: 1. Held virtually (Zoom, Teams, or similar). 2. Attended by the verified decision-maker. 3. From a UK-based business matching our target profile. Ideal Candidate: 1. Previous experience in appointment setting, particularly with UK or Europe-based B2B clients. 2. Strong communication skills and excellent English writing ability. 3. Reliable, detail-oriented, and motivated by results. 4. Familiarity with LinkedIn outreach and email prospecting best practices. We are seeking someone dedicated to fostering high-quality conversations and genuine business opportunities, rather than merely providing contact lists. If you have a strong record of booking qualified business meetings and are comfortable with a hybrid compensation model (retainer + per-meeting bonus), we’d love to hear from you.
Remote Chat Sales Representative (Text-Only, English Required)
We are a growing digital marketing company looking for reliable and fluent English-speaking chat sales representatives. This is a text-only remote role — no calls involved. You will be responsible for engaging with subscribers via chat, building rapport, and promoting digital content in a professional, persuasive manner. What We’re Looking For: Excellent written English skills Experience in online sales, customer service, or chat-based support Ability to work independently and meet performance goals Clear communication and a proactive attitude Steady internet connection and availability to work regular hours Payment:
Interior design and project services
Freelancer to procure Interior design projects Our website is WWW.WESTYLEHOMES.COM We are a high end Interior Design company with our own manufacturing supply chain and experienced project teams. We are looking for Freelancers who can procure Clients for us and on successful outcomes we pay up to 10% of the value of the project. Value of the contracts varies from £30k to 200k+. We would be also interested to partner with Interior Designers on projects.
New Client Onboarding Assistant - UK based only
We are seeking a proactive Client Onboarding Assistant to manage and enhance the experience of new clients joining our services. This role requires excellent communication skills to clearly explain company processes, service offerings, and ensure smooth transitions from initial contact to active engagement. You will liaise directly with clients, addressing queries and guiding them through onboarding steps with professionalism and efficiency. While primarily remote, flexibility to attend onsite meetings in London when needed is essential. The ideal candidate will be organized, client-focused, and confident in building strong relationships. Previous experience in customer-facing roles is preferred.
Small consultant services website
I need a freelancer who knows the wordpress and page builder Elementor for my small consultant services company. I want o showcase all my services. Integrate all the payment methods. The website should be mobile and tablet respnsive.
I need waitlist sign-ups from my ideal customer profile
Looking for an marketer or growth hacker to acquire waitlist sign-ups for our startup (Chest) without using paid advertising. Would like recommendations which you can then action to support Chest in obtaining these waitlist sign-ups. Sign-ups need to come from our ideal customer profile (high level - 22-40 yrs old, £30-80k income) such that our waitlist does not become a vanity metric. Looking for interesting ideas. Overview of the business and links to website / socials below. Chest is redefining how Millennials and Gen Z engage with pensions, solving the critical issue of pension under-saving by making pensions simple and saving effortless. For most young people, building sufficient retirement savings is a real challenge - not because of lack of intent, but because of a lack of understanding, engaging solutions and accessible capital. Traditional pension models fail to capture the attention of younger generations, leaving millions drastically unprepared for the future. Chest is changing that by integrating cashback rewards and saving automation into everyday life, providing a mechanism for seamless contributions. Beyond that, Chest will streamline pension management through consolidation and simplified investing, to remove barriers that make pensions feel complex and disconnected. By transforming pensions into an accessible, engaging and rewarding experience, Chest empowers users to seamlessly build their retirement savings and take control of their financial future. Our mission is clear - to make pensions simple and saving effortless - for Millennials and Gen Z. Website - joinchest.com Instagram - https://www.instagram.com/joinchest/ LinkedIn - https://www.linkedin.com/company/joinchest/
Business developer, leader generator required
We are looking for a long term business development role. Primary requirements to generate leads in UK. This can be phone appointments, zoom/teams based or face to face as well. Customer leads outside UK are also welcome. Product and Services are online based hence easy to address to customers all over the world. Software products sales/marketing experience required, online/offline selling any software would be useful. This job may also require frequent voice communication with clients, hence fluent English speaking skills are important. We are also looking for a long term Lead generation Expert. It’s for a software vendor client, hence software product and services sales experience required. Software development company looking for leads in UK public and private sector. Main responsibility is to look for software development projects and services. You can also bid if you have experience in public sector auction and public sector contract finder.
