Customer Relationship Management Projects
Looking for freelance Customer Relationship Management jobs and project work? PeoplePerHour has you covered.
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Digital Designer
TMC Property Media is a digital marketing agency in the real estate and investment sector. We are looking for a talented digital designer tosupport the rapid production of: HTML emails for Mailchimp Unbounce landing pages Adverts for Meta and Google Part of the role involves modifying existing library templates to fit the copy, images and information provided by the campaign management team. The remainder involves producing custom designs according the brand style and guidelines required for premium clients looking for a more bespoke solution. You must be skilled and able to show a track record across ALL 3 disciplines. Please do not apply if you are not experienced in Unbounce AND coding / design of HTML Emails AND Adobe Photoshop and/or XD). It is vitally important that you have a good eye for imagery, fonts and colours, while also having an understanding of advertising impact and conversion optimisation. We are looking for someone available immediately.
Zapier Integrations Expert
Hello All, We are looking for a Zapier expert to help us integrate our customer order data in our eCommerce platform (Wix) with our email sending platform (Mailchimp) and our postage platform (Royal Mail). We need our customer data to be transferred between these systems and relevantly tagged and sadly Wix do not have any native integrations available. If you have expertise in this area, please get in touch. Many thanks
23 days ago23 proposalsRemoteI need to Tic Tok Expert to Manage Ecommerce Brand Promotion
I seek a seasoned TikTok marketer to promote our new UK ecommerce venture. As an established brand in the digital realm, we aim to expand our reach through short-form videos on TikTok. The ideal candidate will have extensive experience managing a business profile and community on TikTok. They should expertly utilize popular hashtags, duets and sounds to engage new users and increase followers. Video editing skills are essential to produce catchy, authentic content showcasing our diverse product catalog. Promotional strategies must target key demographics within the UK and leverage trending hashtags. Analytical insights will help optimize campaign performance and return on investment. The candidate's portfolio should evidence success in boosting online sales and new customer acquisition through creative TikTok campaigns. This is an impactful role requiring hands-on community management and content ideation. Strong communication skills and project coordination abilities are necessary to align with our marketing objectives. Freelancers proficient in TikTok's analytics dashboard and advertisement tools are strongly preferred. Interested applicants should demonstrate proven results growing ecommerce brands through short video platforms. We aim to appoint a strategic TikTok expert to spearhead promotions and assist our expansion in the UK market.
18 days ago13 proposalsRemoteVirtual Assistant for Shopify Dropshipping & Marketing
I am seeking a talented virtual assistant with a strong grasp of Shopify, particularly in the area of dropshipping, product listing, and marketing. I intend to have over 500 products on my store, and I need comprehensive support in social media and email marketing. Your responsibilities will include: - Setting up a dropshipping system and managing it efficiently - Listing and optimizing over 500 products on Shopify - Running and monitoring social media marketing campaigns - Implementing and analyzing email marketing strategies - Handling customer inquiries and support The ideal candidate will have: - Proficiency in Shopify, including dropshipping and product listing - Previous experience in social media and email marketing - Strong analytical and problem-solving skills - Excellent communication and customer service skills - Ability to work independently and meet deadlines Please, provide details of your experience with similar projects and the specific skills you possess that make you an ideal candidate for this role.
25 days ago21 proposalsRemoteExpert with experience in the UK Solar industry
We're a leading marketing and growth agency in the UK, dedicated to leveraging cutting-edge technology to streamline the customer acquisition process for our clients. That's where Go High Level comes in. We're seeking a highly qualified and experienced Go High Level expert to join our team and revolutionise how are clients do business. Role Description: As our Go High Level expert, you'll be at the forefront of our mission to automate and optimise the customer acquisition journey for residential solar companies. Your primary responsibility will be to handle all aspects of Go High Level implementation and management for our clients. This includes creating automated messages, implementing personalised videos from clients, and designing seamless systems to convert leads into sales. Requirements: - Extensive Experience: We're looking for someone with a proven track record of success in leveraging Go High Level to drive results for clients in similar industries. - Technical Proficiency: You should be highly skilled in using Go High Level's features and functionalities to their fullest potential. From setting up automated campaigns to designing custom workflows, you should be able to do it all. - Creativity: We need someone who can think outside the box and come up with innovative strategies to engage leads and nurture them through the sales funnel. - Communication Skills: Clear and effective communication is key. You'll be working closely with our clients to understand their needs and translate them into actionable Go High Level strategies. What We Offer: - Exciting Challenges: Joining our team means taking on exciting challenges and pushing the boundaries of what's possible in residential solar marketing. - Collaborative Environment: You'll be part of a dynamic team of marketing experts who are passionate about driving results for our clients. - Opportunity for Growth: As a rapidly growing agency, there's ample opportunity for professional growth and advancement within our organization. How to Apply: If you're ready to take your Go High Level expertise to the next level and make a real impact in the residential solar industry, we want to hear from you! Please attach your resume and a brief cover letter outlining your relevant experience and why you're the perfect fit for this role.
7 days ago13 proposalsRemoteHelp Desk Associate
As a help desk associate, you will be responsible for providing technical assistance and support to customers or employees with computer systems, hardware, or software issues. You will respond to inquiries, troubleshoot problems, and offer solutions to ensure customer satisfaction and productivity. Responsibilities: Provide first-line technical support via phone, email, or in-person to resolve customer issues promptly and efficiently. Identify and diagnose hardware and software problems and escalate complex issues to appropriate teams for resolution. Guide customers through troubleshooting steps and document solutions for future reference. Install, configure, and maintain computer systems, peripherals, and software applications. Collaborate with other support team members to ensure timely resolution of technical issues. Keep accurate records of customer interactions, technical issues, and solutions provided using ticketing systems or databases. Stay updated on product knowledge and industry trends to effectively address customer inquiries and concerns. Provide training and guidance to customers on using software applications or systems effectively. Follow established procedures and protocols for handling technical support requests and escalate issues according to priority levels. Continuously strive to improve customer satisfaction through proactive communication and problem-solving. Requirements: High school diploma or equivalent; additional technical certifications or training preferred. Proven experience in a technical support role or help desk environment. Strong knowledge of computer hardware, software, operating systems, and networking concepts. Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users. Customer-focused attitude with a passion for providing exceptional service and support. Ability to work independently and collaboratively in a fast-paced environment. Attention to detail and strong problem-solving skills. Familiarity with ticketing systems and remote support tools. Flexibility to work shifts, including evenings, weekends, and holidays as needed. Commitment to continuous learning and professional development in the field of technology support.
15 days ago23 proposalsRemoteIntegrated Booking and Membership System in WordPress
I am seeking a skilled WordPress developer to implement a booking and membership management system on our website, which caters to driving simulators. This system should enable customers to register and create user profiles to purchase and manage memberships, which will offer a set number of no-additional-cost bookings per month. Additionally, the system must allow hour-by-hour bookings as a guest without registration. Specific System Details: User Registration: Users should be able to register and manage their account, which is necessary for purchasing and managing memberships. Memberships: Example - Basic Membership: Includes 4 bookings per month, valid only on weekdays. This is an example of how memberships might be structured. Each membership should allow the user to utilize their bookings without additional costs, with a system that automatically applies a 100% discount until the number of free bookings is exhausted and resets at the beginning of each subscription month. Guest Bookings: The system should also allow non-members to book simulator sessions by the hour as guests, providing just their name, email, and phone number. Technical Requirements: The system should be easy to manage from the WordPress backend, allowing administrators to adjust the number of bookings and view membership statuses. Preferably, use existing WordPress plugins and/or customized solutions for effective integration. Objective: To create a robust solution that facilitates both registered user and guest session bookings, enhancing user experience and site management. I am looking for proposals that include cost estimates and development timelines. Please detail your previous experience with similar projects and how you would approach this project. I look forward to collaborating with a professional who can provide an effective and efficient solution.
7 days ago39 proposalsRemoteopportunity
Email + Facebook + Social Media Manager
Exciting Opportunity for a Freelance Social Media Expert! We are a small but rapidly expanding company with expertise in direct sales and marketing. Are you a creative powerhouse with a knack for lead generation and online marketing? Look no further! Our direct sales and marketing experts are on the hunt for a versatile individual to help us make a big splash in the digital world. If you're ready to roll up your sleeves and dive into a range of exciting projects, we want to hear from you!
a month ago37 proposalsRemoteAdministrative Assistant Needed
Are you a skilled communicator with a passion for providing exceptional customer service? I'm currently looking for a dedicated freelance customer service representative to join our me. Your primary responsibilities will include efficiently managing client inquiries, responding promptly to messages, handling incoming calls, and coordinating online meetings. Duties: - Responding to client inquiries via email, chat, and phone in a timely and professional manner. - Managing and organizing client communication channels effectively. - Assisting in scheduling and coordinating online meetings with clients and my self. - Providing knowledgeable and friendly assistance to clients to ensure their needs are met satisfactorily. Requirements: - Proven experience in customer service or related field. - Excellent verbal and written communication skills. - Strong organizational and time management abilities. - Ability to work independently and collaborate effectively with team members. - Proficiency in using communication and scheduling tools. Payment: Compensation for this position is set at $20 per hour, commensurate with experience and performance.
a month ago54 proposalsRemoteScrape emails address
Can you scrape email addresses from HR managers in the following cities: Barcelona, Berlijn, Parijs, New York, Londen, Dubai en Hong Kong? As many as possible
8 days ago61 proposalsRemoteDeveloper for Mandrill and Mailchimp API Integration
Company: S P TRAVEL CEO: Simon Paul McEntee Location: London, United Kingdom Job Type: Contract {Urgent} Description: We are seeking a skilled developer to assist us in connecting Mandrill and Mailchimp via API key. Our goal is to seamlessly integrate the two platforms to streamline our email marketing efforts and enhance our customer communication. Responsibilities: Develop and implement a robust integration between Mandrill and Mailchimp using API keys. Ensure smooth data transfer and synchronization between the two platforms. Customize and optimize the integration to meet our specific business needs. Test and troubleshoot the integration to identify and resolve any issues or errors. Provide documentation and training to our team members on using the integrated system effectively. Requirements: Proficient in working with Mandrill and Mailchimp APIs. Strong experience in API integration and development. Knowledge of email marketing best practices and techniques. Excellent problem-solving skills and attention to detail. Ability to work independently and efficiently, with strong communication skills. Prior experience with similar integration projects is preferred. How to Apply: Please submit your resume and a brief cover letter outlining your relevant experience and expertise in API integration. Additionally, include any examples of previous integration projects you have worked on. *We are willing to increase the budget for this position to ensure we find the best candidate for the job About Us: S P Travel is led by seasoned professionals who have explored everything from 1-star hostels to opulent 5-star retreats. Our commitment to excellence and a deep passion for travel enable us to craft unforgettable hotel stays. https://www.sptravels.co.uk Best regards, Shipon Dhar Email Marketing Manager S P Travel
13 hours ago5 proposalsRemoteopportunity
Support new business to reach students and graduates in the UK
I have recently launched a small UK-based business providing CV, cover letter, and interview preparation services to students and graduates (higher education). I am hoping to work with a freelancer who has marketing experience with this specific audience, a well established network in this field, or both! My primary objectives are to explore strategies for making my company website and Instagram page more visible to this specific audience, and to secure more customers. If you are familiar with this type of customer and have ideas, please get in touch and we will agree a proposal accordingly.
4 days ago17 proposalsRemoteopportunity
Architectural Drawings
I am looking for an experienced architectural technologist to work on my project which are all UK residential projects. These can be wither extensions, refurbishments or new build. Must be experienced with UK architecture Must be a team of workers Must have experience in UK Building Regulation Drawings Must be using Autocad Lt. I am looking for a long term relationship not a one off project.
21 days ago43 proposalsRemotePart time Marketing coordinator for B2B tradesman software
The role is to use marketing, across both acquisition and retention, to drive cost-effective subscriptions, upsell opportunities & brand awareness, to put Workever firmly on the map as a field management software solution. It requires a self starter, used to a level of autonomy. About us: We are a growing software startup specialising in field service and job management solutions for service and trade businesses like plumbers, electricians, and maintenance professionals. Our software empowers these companies to efficiently handle their jobs, schedules, invoices, and field operations. Currently, our focus is on the UK market, catering to micro and small businesses with customer sizes ranging from 2-40 staff members. As well as some small paid campaigns in other UK speaking territories such as Australia and New zealand Skills required: - Organised and task driven - Confident in the use of Google Analytics, Wordpress, Intercom, Mailchimp & Meta - Proficient and writing and publishing SEO content - Ability to collaborate effectively with agencies, freelancers and the rest of the team - Understanding of SaaS business to drive subscriptions at a sensible ROI - Nice to have - Ability to design/edit in Figma & experience with Capterra/Google Ads Day to day tasks: - Nurture the current lost leads with offers and upsell opportunities - 2 X Blog posts per month. Writing thought provoking posts and sharing this across social media and trade groups. - Look for opportunities with SEO to create new pages on the website that drive traffic - Look for opportunities to improve current pages conversion rates - Experience with Google analytics to understand data and provide a monthly report on performance - Collaborate with freelancers and agencies - Bi monthly newsletter to upsell our subscriptions, promote new features and ask for referrals - Continuation, review and cascade of NPS surveys & results to drive continual improvement and promote more positive reviews online - Ability to write engaging email content with a focus on conversions.
6 days ago20 proposalsRemoteAssistant/purchasing manager In SOUTH AFRICA
I am looking for an assistant/purchasing manager for one-time tasks in South Africa. You will need to find certain items in the Chinese markets in Cape Town or Johannesburg. After you find these products, you will need to write down the supplier’s contacts in Excel. Thus, you will need to find more than 30 products and suppliers. One day of work (6-7 hours) - 100$. Example of products: - https://shopertoper.shop/kz/mopmagichome-3/?_preview=show&pkey=91d27b0efd9ad1 - https://shopertoper.shop/kz/corner-clock-1/?_preview=show - https://shopertoper.shop/kz/smartholderauto-1/?_preview=show - https://shopertoper.shop/kz/brush-1/?_preview=show - https://shopertoper.shop/kz/portablwearvent-1/?_preview=show - https://shopertoper.shop/kz/minitrimmersled-1/?_preview=show Example of China markets: -China Mall Johannesburg (121 Ring Road, Crown Mines, Johannesburg, 2092, South Africa) -China Town Johannesburg (24 Derrick Ave, Springfield, Johannesburg, 2190, South Africa) -Oriental Plaza (38 Lilian Ngoyi Street, Ferreirasdorp, Johannesburg, 2001, South Africa)
a month ago11 proposalsRemoteRedo Website
We want to redo our current website, https://www.laga-handbags.com/, possibly consider- 1. switching to Spotify 2. New colors 3. Updated to 2024 using latest technologies, make it easy for customer to browse, select and buy our products 4. Use Oprah video on front page? Let me know your ideas, recommendations, suggestions and low to high costs. Thank you. Roy & Louise
12 days ago13 proposalsRemoteNeed ebay seller
I am looking to hire an active eBay seller to help me list and manage my sales. The job is for about one month. I'll give a fair commission and even more if by chance you are a powerseller! I am selling macbook's.
11 days ago5 proposalsRemoteFreelance Client Care Coordinator
I'm in search of a dedicated freelance Client Care Coordinator to enrich my team with exceptional support for my esteemed clientele. As a vital member, you'll be instrumental in ensuring seamless client experiences. Your responsibilities will include responding to client messages and calls, booking online meetings, and ensuring efficient workflow processes. promptly responding to client inquiries, coordinating virtual fittings and consultations, and refining operational workflows to elevate client satisfaction. Moreover, you'll contribute significantly to our pursuit of excellence in the fashion domain. Compensation will be provided at a rate of $20 per hour. Key Responsibilities: -- Responding promptly and professionally to client messages and calls. -- Booking and managing online meetings with clients. -- Provide prompt and professional responses to client inquiries and requests. -- Coordinate and manage virtual fittings and consultations with clients. -- Streamline workflow processes to optimize productivity and enhance client satisfaction. -- Deliver superior customer service by addressing client needs effectively and empathetically. -- Collaborate with internal teams to achieve organizational objectives within the fashion industry. If you are detail-oriented, possess excellent communication skills, and are committed to providing exceptional customer service, i encourage you to apply for this freelance position.
a month ago18 proposalsRemoteReact Developer for 3 Apps and Web App
We are seeking a skilled React developer to create three mobile apps and one web app. The ideal candidate should have a strong understanding of Reacts core principles and experience in building complex applications. The developer will be responsible for designing and implementing the user interface, collaborating with the backend team, and ensuring the performance and responsiveness of the applications. The apps will need to be compatible with Android platforms. The ability to write clean, efficient, and maintainable code is essential. Responsibilities: - Collaborate with product managers, designers, and backend developers to define project requirements and translate them into technical specifications. - Develop responsive and user-friendly frontend interfaces using React.js for both web and mobile platforms. - Implement state management solutions such as Redux or Context API to manage application state efficiently. - Design and develop RESTful APIs and integrate them with frontend components. - Write clean, maintainable, and well-documented code following best practices and coding standards. - Optimize application performance and ensure scalability by implementing caching strategies, code splitting, and other performance optimization techniques. - Conduct code reviews to ensure code quality, consistency, and adherence to architectural guidelines. - Troubleshoot and debug issues reported by QA or end-users and provide timely resolutions. This is a medium-sized project that is expected to last between 1 to 3 months.
a day ago17 proposalsRemoteADMIN ASSISTANT REQUIRED IN LONDON
Job Description: As the Admin Assistant, you will be responsible for coordinating and managing some aspects of the leasing process for our properties. This includes advertising available units, conducting property tours, screening potential tenants, and managing move-in and move-out processes. Key Responsibilities: Conduct property tours for potential tenants and provide information on the property and its amenities Communicate with tenants to address any questions or concerns they may have during the leasing process Screen potential tenants by conducting background and credit checks Ensure all necessary documents are completed accurately and in a timely manner Coordinate move-in and move-out processes, including conducting unit inspections and managing security deposits Maintain accurate and up-to-date records of all leasing activities Advertise available units through various channels, such as online listings and local publications Stay up-to-date on local rental market trends and adjust rental rates accordingly Assist with other administrative tasks as needed Requirements: Previous experience in leasing or property management is highly desirable Strong organizational and time-management skills Excellent communication and interpersonal skills Proficiency in Microsoft Office and property management software Ability to work independently and as part of a team Knowledge of local rental market Attention to detail and ability to multitask in a fast-paced environment. P.S. Only Freelancers within the UK should apply
18 days ago8 proposalsRemoteExpert Sales Support
Expert sales support is required to support our sales team. Must be available UK hours Monday to Saturday 2pm-9pm. Must have prior customer support experience and clear British or American accent. must be hard working and reliable.
20 days ago12 proposalsRemote