Business Analyst Projects

Find Electrical Subcontracting Opportunities

Title: Find Electrical Subcontracting Opportunities & Housing Association Work (London) Description: I run an electrical contracting company called Greener Watts Limited, based in London. We specialise in social housing and residential electrical maintenance works, including: * Reactive repairs * EICRs * Remedial works * Extractor fans * Lighting * Consumer units * Fault finding * Communal lighting * General electrical maintenance We are looking for a freelancer who can help us secure subcontracting opportunities with: * Housing associations * Main contractors * Maintenance companies * FM companies * Contractors using Plentific/Fixflo * Social housing maintenance providers The role may include: * Finding tender opportunities * Contacting contractors/housing associations * Lead generation * Sending introduction emails * Arranging calls/meetings * Researching procurement portals * Helping register us with contractor databases * Finding subcontracting opportunities in London and the surrounding areas Ideal freelancer: * Experience in UK construction or facilities management * Understands the social housing sector * Strong lead generation/business development skills * Good communication * Able to work independently About us: * Greener Watts Limited * London-based electrical contractor * Experienced in social housing * 5-star reviews from SNG and NHG works via Plentific * Fully insured and compliant Please explain: 1. Your relevant experience 2. How would you find opportunities 3. Any experience with housing associations or contractors 4. Your pricing structure 5. Examples of similar work completed Potential for ongoing work for the right person.

B2B Lead Generation for Construction (London Clients)

I run a rope access facade company based in London (Sky Facade Access). ⚠️ ONLY B2B LEAD GENERATION – NO SEO, NO SOCIAL MEDIA, NO ADS I need a freelancer who can generate real business opportunities, not just lists of contacts. Main tasks: Find and contact: Facade contractors Cladding companies Facilities managers Main contractors Outreach via cold email and LinkedIn Book meetings directly into my calendar Secondary task: Improve my website (www.skyfacade.co.uk⁠�) to convert visitors into clients Add strong CTAs (call, WhatsApp, quote request) Improve structure for B2B clients Payment: £20–£50 per qualified meeting Bonus per closed project What I expect: Real meetings with decision-makers Companies relevant to construction / facade / maintenance No fake or scraped leads Before applying: Send: Proof of meetings booked (not just leads) Example outreach messages Your plan for THIS niche How fast you can start I need results quickly. Hourly rate is secondary – main payment is per booked meeting + bonus per closed project

Full-Stack Development & Client Acquisition Collaboration

Seeking a strategic, long-term partnership to scale a verified Upwork account into a reliable digital services business. Partner retains account ownership and withdrawals; operations team handles client acquisition, proposal writing, communication, development and delivery. Model emphasizes transparency, documented workflows, consistent job targeting, and revenue growth. Services include Full-Stack (MERN), Shopify, WordPress, API integrations, optimization and maintenance. Revenue split: Partner 30%, Operations 70%. Ideal partner: verified Upwork account holder, professional communicator, committed to growth.

Senior React Native Engineer (6+ Month Engagement)

We're hiring a senior software engineer with deep React Native expertise to lead development on an ongoing mobile product. This is a fixed-price engagement with scope for 6+ months of continued work as milestones are completed. ⚠️ US-based applicants only. Proposals from outside the United States will not be reviewed. You must be able to verify US residency and work during US business hours. About the Role You'll own significant portions of our React Native codebase, ship production features to both iOS and Android, and help shape technical direction on the mobile side. This isn't a junior-friendly role - we need someone who can architect, execute, and deploy without hand-holding. What You'll Do - Design and build features in React Native with TypeScript across iOS and Android - Drop into native Swift (iOS) or Kotlin (Android) when bridging, debugging, or optimizing performance requires it - Architect and maintain state management using Redux (or justify a better choice) - Own App Store and Google Play submissions end-to-end, including provisioning, signing, review responses, and phased rollouts - Collaborate with backend and design on API contracts and UX decisions - Write clean, tested, maintainable code and review others' work Must-Have Qualifications - 5+ years of professional software engineering experience, with 3+ years focused on React Native in production - Strong TypeScript fluency — not "I've used it," but genuinely comfortable with advanced types, generics, and strict mode - Hands-on native iOS development in Swift (writing, not just reading) - Hands-on native Android development in Kotlin (writing, not just reading) - Production experience with Redux or a comparable state management library (Zustand, MobX, Redux Toolkit, etc.) at scale - Demonstrated history of shipping apps to the App Store and Google Play, including handling rejections and store review processes - Based in the United States Nice to Have - Experience with CI/CD for mobile (Fastlane, EAS, Bitrise) - Familiarity with native module authoring and React Native's New Architecture (Fabric/TurboModules) - Performance profiling experience on mobile Engagement Details -Type: Fixed-price, milestone-based Duration: 6+ months, ongoing Location: Remote, US only Hours: Flexible, but meaningful overlap with US business hours required

Senior Data Engineer

We are looking for a Senior Data Engineer to serve as a technical leader within our Analytics Engineering team. In this role, you will design and build scalable data platforms and high-impact data products that power critical business decisions, analytics, and machine learning use cases. You will work cross-functionally with engineering, product, data science, and business teams to deliver reliable, high-quality data solutions while setting standards and best practices across the organization. Design, build, and maintain scalable data pipelines and data products Architect robust data models and transformation frameworks Lead end-to-end data platform initiatives (design → development → deployment) Define and implement best practices for data quality, testing, and observability Collaborate with cross-functional teams to gather requirements and deliver solutions Optimize data systems for performance, scalability, and cost-efficiency Mentor engineers and contribute to team-wide technical standards Drive adoption of modern data tools and frameworks Build reusable components and improve overall platform efficiency 5+ years of experience in Data Engineering or Analytics Engineering Strong expertise in SQL and Python Experience building and maintaining large-scale data pipelines Hands-on experience with: Cloud platforms (AWS, GCP, or Azure) Data warehouses (Snowflake, BigQuery, Redshift) Data transformation tools (dbt or similar) Workflow orchestration tools (Airflow, Dagster, etc.) Strong understanding of data modeling, ETL/ELT, and data architecture Experience with CI/CD and DevOps practices for data systems Ability to lead complex projects and work across teams Strong communication skills (technical + non-technical) Experience supporting machine learning workflows Knowledge of data governance and data quality frameworks Experience with cost optimization (FinOps) Background working in startup or high-growth environments Experience building internal data platforms or shared infrastructure Strong problem-solving and system design skills Passion for building scalable and maintainable systems Ability to work with ambiguity and drive clarity Leadership mindset with a focus on mentoring and collaboration Continuous improvement mindset with attention to quality and performance Experience with real-time data processing Exposure to data observability tools Experience designing semantic layers or metrics layers Job Skills

Salesforce Commerce Cloud Developer SFRA Project

SFCC Salesforce Commerce Cloud) Developer SFRA Small Project + Ongoing Work We're looking for an experienced SFCC developer to help with a small initial project, with the strong possibility of significantly more ongoing work for the right people. We have a few sites on SFCC, running SFRA with a custom storefront cartridge. Live production environment. Initial project find / replace and reinstall certain tracking codes Making sure all events fire correctly and nothing is double-counting or missing Some Follow-on work (separate engagement, for the right fit) Replacing Bazaarvoice reviews plugin Re-implementing a new product page design Re-implementing a new category page design Ongoing cartridge work, plugin swaps, and PDP/PLP iterations How we work - You'll be working directly with our team - Expect regular video calls and screen-sharing sessions, we work through problems live, not over async tickets - This is NOT a "send me the brief and I'll come back in two weeks" job, and it's NOT a job you can run through AI and submit. We need someone who can think on their feet, explain their approach, and be hands-on with us - Standard Git workflow... you'll work on your own sandbox, push to a branch, PR for review Must have Required experience - Strong, demonstrable SFCC / B2C Commerce experience (SFRA specifically) - Cartridge development, ISML templates, JS controllers, Business Manager config - Experience installing/swapping third-party cartridges ( tag management, search, etc.) - Solid understanding of tracking implementation on SFCC - Git, VS Code, Prophet Debugger or the official SFCC extension - Clear English communication and comfortable on video calls **Nice to have:** - B2C Commerce Developer certification - Bazaarvoice cartridge experience - Page Designer experience - Server-side GTM experience To apply, please message me and we will need to go through 1. Specific SFCC sites/projects you've worked on, what you built, your role with examples 2. Your SFRA vs SiteGenesis experience split Any SFCC certifications We'll do a short intro call before any work starts and will ask you to walk us through past work on a screen share. Applications without specific SFCC project examples will be skipped.

Bookkeeper (Care MIS + Accounting) — On-site

Care Sector Bookkeeper (Care MIS + Cloud Accounting) — On-site — 55 hrs/month retainer Summary We’re a domiciliary care business looking for a reliable, experienced bookkeeper with strong experience extracting and reconciling payroll and billing data from care management / Care MIS systems, and using cloud accounting software. This is an ongoing role with fixed monthly capacity and clear controls. Work pattern / location On-site attendance required (schedule agreed in advance). Monthly workload is driven by a fortnightly billing cycle plus a monthly payroll cut-off. Core duties (high level) Prepare fortnightly billing submissions using Care MIS outputs and required portal/admin steps. Prepare monthly payroll input pack (hours, leave, sickness, overtime etc.) for accountant verification; payroll pack must be ready 3–4 working days before month end. Maintain basic sales ledger/admin in the accounting system and keep records audit-ready. Bank reconciliation is exception-based only (investigate over/under-payments where they arise), not routine weekly reconciliation. Volume context (for estimating effort) Approx. 45 hourly staff + 8 salaried staff Approx. 63 invoices/month

Sales & Outreach Specialist (Education / Local Authority Focus)

Remote | Freelance | Part-time (with scope to grow) Loom Psychology is a specialist educational psychology consultancy with a strong focus on early years, SEND, and neuro-affirming practice. We support Local Authorities across the UK with high-quality statutory assessments, delivered by experienced Educational Psychologists and a values-led team. We are growing and are looking for a confident, proactive Sales & Outreach Specialist to join our team and help build and nurture relationships with Local Authorities. The Role: This role is ideal for someone who enjoys relationship-building, purposeful outreach, and making a real impact in education and children’s services. You will be responsible for: - Cold and warm outreach to Local Authorities (e.g. SEN teams, commissioning leads, EP services) - Maintaining regular, professional contact with Local Authorities to introduce Loom Psychology and keep them informed about our statutory assessment support - Following up conversations and identifying opportunities for collaboration or commissioning - Representing Loom Psychology’s values with warmth, professionalism, clarity, and integrity - Keeping clear records of outreach activity and responses - You will not be expected to carry out assessments or provide psychological advice — this is a sales and relationship-focused role. About You We are looking for someone who: - Has experience in sales, outreach, business development, or partnerships - Is confident with cold outreach (email, LinkedIn, phone or similar) - Communicates clearly, professionally, and with warmth - Understands (or is keen to learn about) Local Authorities, SEND, education, or public sector commissioning - Is organised, self-motivated, and reliable when working remotely - Is values-led and comfortable representing a child-centred, ethical service - Experience working with or selling into Local Authorities, education, SEND, or health services would be a strong advantage, but is not essential if you can demonstrate transferable skills. What We Offer - Flexible, remote working - A supportive, purpose-driven team - Clear messaging and backing from experienced Educational Psychologists - Opportunity to grow with the business as we scale - Meaningful work that contributes to better outcomes for children and families How to Apply Instead of a written proposal, we’d love to see and hear from you. Please submit: A CV - A short video (up to 5 minutes) explaining: - Why you are interested in this role - What you can contribute to Loom Psychology - How your skills, knowledge, and experience make you a good fit We are particularly keen to hear from people who can confidently explain how they approach outreach and relationship-building, especially in professional or public-sector contexts.

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Canva social media template pack.

Hi, I am looking for an experienced Canva designer to build a complete premium social media template suite for my professional personal brand. This is a custom project and not a set of generic social posts. I already have prepared: • full brand colours and fonts • logo files • professional speaker/headshot/laboratory photos • educational case images • visual blueprint wireframes for every template • sample text content for layout guidance I require approximately 28–30 fully editable templates covering: • LinkedIn authority posts • Instagram feed posts • educational carousel posts • case breakdown posts • reel cover pages • Instagram/Facebook stories • webinar promotional graphics • Facebook educational discussion posts The style required is: luxury black/gold, clean editorial, high-end professional educator branding. Very important: I would like the templates built directly inside my Canva account/workspace. I can invite you as an editor to the designated project folder so all templates are created in place and remain fully organised for future use. Before proceeding with the full project, I would require one sample template concept created from my supplied branding assets so I can ensure the design direction and premium style are the correct fit. I need: • fully editable Canva templates • all decorative brand elements consistent throughout • editable image and text placeholders • folders organised by platform/template type • premium cohesive appearance • 2–3 revision rounds Please let me know: if you are comfortable working directly inside my Canva workspace, if you are happy to provide one initial sample concept before full commencement, examples of premium business/personal brand Canva template suites you have created, estimated turnaround time, custom quote for this full project. Thank you.

Social Media Posting Assistant (UK – simple, ongoing work)

I run a UK business supplying firefighting and rescue equipment, along with training and attending industry events and exhibitions. I’m looking for a reliable freelancer to handle basic social media posting. This is NOT primarily a marketing role. Scope: • 1 post per week (Facebook + LinkedIn) • All content provided (real photos, product info, training activity, event attendance) • You turn this into a short, clear, factual post • Schedule/post each week Typical content: • Equipment in use or on display • Training sessions • Industry events/exhibitions • Customer or site work (where appropriate) Requirements: • Strong written English (UK tone) • Able to write clearly and professionally • Reliable and consistent Important: • No made-up content • No hype, emojis, or “influencer” style writing • No exaggerated claims • Posts should reflect real activity in a straightforward, credible way Example style: “Delivered confined space training this week for a commercial client. Good engagement from the team and practical scenarios covered throughout.” “Exhibiting at [event name] this week. Showing a range of rescue equipment and speaking with industry contacts.” Start with a short paid trial.

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B2B Sales Consultant – AI Projects

Job Title: B2B Sales Consultant – AI Projects (Remote, Contract – Full Time) About Us We’re a small, fast‑moving software company that designs and delivers custom AI‑driven solutions and platforms for B2B clients. Most of our work involves AI development projects, so this role is a great opportunity to get exposure to practical, real‑world AI implementations across different industries. Role Overview We’re looking for a full‑time, contract B2B Sales Consultant who can own the sales process from first contact through to closed projects. You’ll primarily work with warm leads: prospects who visit our website (including visitors coming from our outbound/cold email campaigns) and past leads already in our pipeline. Your focus will be turning that interest into well‑qualified opportunities and signed AI projects. This role is remote and open to candidates based in the US or Europe. What you’ll do Call and qualify warm leads who visit our website, especially those arriving from our outbound/cold email campaigns. Follow up with historic leads and previously engaged prospects to re‑open conversations and move them forward. Schedule, prepare for, and run consultative discovery calls to understand business problems, requirements, and budgets for AI and software projects. Collaborate with the founder to shape solution outlines and translate them into clear, compelling written proposals. Maintain accurate records of all interactions, deals, and next steps in our CRM. Drive a disciplined follow‑up process (emails, calls, reminders) to keep opportunities progressing through the pipeline. Provide feedback on messaging, outreach, and positioning to improve lead quality and close rates over time. What we’re looking for Proven B2B sales experience, ideally in software, SaaS, or technology services. Strong closing skills and confidence leading discovery conversations with decision‑makers. Comfortable calling inbound website visitors and re‑engaging older leads in a professional, value‑driven way. Excellent written and spoken English, with the ability to write concise, persuasive emails and proposals. Interest in AI and willingness to learn how to position AI solutions in business terms (prior AI sales experience is a plus, but not mandatory). Organised, proactive, and able to work independently in a remote environment. Compensation Contract, full‑time role (40 hours per week). Base: 2,500 USD per month. Commission: 10% of project value on projects where you are the primary salesperson. Commission is paid in parts shortly after each stage payment is received from the client (projects are typically invoiced over 3 to 6 stages). Change requests and post‑project changes are excluded from commission unless you are the primary driver for these. Please send: A brief introduction about yourself and your B2B sales background. Examples of tech or AI/software‑related projects you’ve sold (deal size, sales cycle length, your role). A short note on how you approach following up with warm inbound leads and older, “quiet” opportunities.

UK-Native Cold Caller / Appointment Setter

We’re looking for a UK-native cold caller to contact beauty clinic owners and managers across the UK and book qualified strategy video calls. You’ll be calling from a curated lead list with no prior contact. We provide the full script, process, and training. Your job is to follow the appointment booking process exactly, with the right tonality and professionalism. What You’ll Do Cold call beauty clinic owners and managers across the UK Follow our script and booking process word-for-word Book qualified strategy video calls Accurately log call outcomes Communicate professionally and in line with our brand Who This Role Is For This role is for someone who is: UK-native, with a natural British accent Clear, confident, friendly, and professional on the phone Comfortable speaking with business owners and managers Charismatic, positive, and resilient Able to follow a script precisely while still sounding natural Disciplined and consistent Cold calling experience is a plus, but not mandatory if your communication skills, confidence, and presence are strong. You may be based anywhere, as long as your accent and communication are natively British. Please Do Not Apply If You are not a UK-native speaker You do not have a natural British accent You cannot handle rejection You are not disciplined or consistent You cannot commit to a minimum of 2 hours per day You are not willing to follow a script and process exactly Applications from non-UK-native speakers will not be considered. Compensation £15 per hour £25 per qualified strategy call booked £25 bonus for each booked strategy call that attends All calls will be made through our dialer so call activity, call time, and outcomes can be tracked properly. To Apply Please include: A short written introduction A short voice note or audio recording where you introduce yourself as if you were calling a clinic owner and explain why you’re calling The voice recording is mandatory and is used only to assess accent, clarity, confidence, and tonality.

Appointment booking UPDATE: Will pay £130 per appointment

Hi, We’re looking for an experienced freelance appointment setter to generate qualified, face-to-face meetings for our office furniture and commercial fit-out business based in Hertfordshire. This is a work-from-home role with flexible hours, paid on a per appointment basis. We have worked this way before very successfully and are prepared to pay realistic, competitive rates for genuinely qualified bookings. This position will suit someone confident in sourcing their own leads and engaging directly with decision-makers. What we need • Booked appointments with: o Directors o Facilities / Premises Managers o Office Managers • Target businesses typically 25–200 employees • Located mainly in London & Home Counties • Projects planned or expected within 3–6 months Type of work • Office furniture supply • Office reconfiguration works • Office fit-out and refurbishment • Space planning and design Ideal project value: £20k – £350k Key requirements • You must source your own data/leads • Appointments must be genuine, qualified, and decision-maker level • Meetings must be face-to-face About us • Established company with ISO certifications and accreditations • Our website shows a snapshot of what we do (although it needs updating!) • Strong track record across multiple sectors • Long-term clients and solid references How it works • Payment is made per qualified appointment booked and attended • Ongoing opportunity for the right person • This is strictly a pay-per-appointment model, we are not looking for per-call, hourly, day-rate, or per-campaign arrangements Important This is a results-based role, so prior experience in B2B appointment setting is essential. You should be confident in your ability to generate results through your own outreach and lead sourcing. We plan to pay a set fee per attended appointment and would like to target approx. 10 - 15 appointments per month, and I would like to see in your proposal a set fee per appointment. I have allocated a starting budget of £2000 to cover an initial number of appointments, which is flexible depending on how many appointments are achieved, with appointments paid AFTER the visit, from an escrowed deposit held by PPH Please only apply if you are confident that you can consistently produce results. We want this to be worthwhile for both sides and don’t want people committing significant time and effort without a return. This role is best suited to experienced operators who already have a proven approach and are comfortable working on a performance basis. If you’ve successfully booked similar B2B appointments before, this should be a straightforward opportunity. If this is of interest, please respond with: • Your relevant experience • Where you're based • How you typically source leads • IMPORTANT! Your expected fee per booked appointment • It would be good to receive a personal response rather than some wordy AI response, less is more! Thankyou

UK Accountant Needed – Ltd Setup & Self Assessment

I am looking for a UK-based (or knowledge of uk based system) accountant or tax professional to help me organise my finances and ensure everything is set up correctly. My situation: I started earning income in February 2025 (initially as a sole trader) I registered a Ltd company in November 2025 I have a business bank account and recently registered for PAYE I have recorded my income and expenses from Feb–Nov 2025 I am now tracking transactions for the Ltd company (including director’s loan entries) What I need help with: Reviewing and confirming my sole trader income/expenses for Self Assessment (2025–26) Ensuring my Ltd company records are set up correctly from Nov 2025 onwards Guidance on director’s loan account, salary vs dividends Help setting up or reviewing bookkeeping (I’m open to using software like FreeAgent/Xero) General advice to make sure I stay compliant with HMRC I’d prefer someone with experience in small UK Ltd companies and startups. This can start as a one-off consultation (1–2 hours), with potential for ongoing support if it’s a good fit. Price is negotiable.

SEO CTR Specialist Needed for High-Impression Website

SEO CTR Specialist Needed – Improve Click-Through Rate on High-Impression Local Service Pages (Google Search Console Access Provided) --- I run a UK nationwide EPC (Energy Performance Certificate) booking website that is already gaining significant visibility in Google Search Console, but the click-through rate is underperforming. Current stats (last 28 days): * ~94,000 impressions * ~250 clicks * ~0.3% CTR * Average position around 14 The website ranks across hundreds of UK location/service pages and blog articles related to EPCs. The traffic and impressions are growing strongly, but users are not clicking our search results consistently enough. I am looking for someone specifically experienced in: * SEO CTR optimisation * SERP optimisation * Google Search Console analysis * Title tag optimisation * Meta description optimisation * Improving click-through without harming rankings * Local SEO/service page optimisation This is NOT a generic “SEO package” job. I do NOT need: * backlink spam * AI-generated generic audits * keyword stuffing * major website redesigns * someone immediately pushing monthly retainers I specifically need someone who can: 1. Analyse our Google Search Console data 2. Identify high-impression / low-CTR pages 3. Rewrite titles/meta descriptions strategically 4. Improve SERP appeal and click-through rate 5. Suggest CTR-focused improvements based on existing rankings 6. Understand how to improve clicks WITHOUT destabilising rankings The site recently went through internal linking and structural changes which temporarily affected visibility, but impressions are now recovering strongly again. Because of this, changes need to be careful and data-driven. While CTR improvement is the main priority, I’m also interested in careful recommendations that could help improve rankings over time - particularly for pages already sitting around positions 8–15. However, I do NOT want aggressive SEO tactics or major structural changes that could destabilise the current recovery/growth trend. Ideal experience: * Proven examples of improving CTR from positions 8–15 * Experience with local service businesses * Strong understanding of search intent and SERP psychology * Comfortable working from real GSC data rather than generic SEO theory Please include: * Examples of CTR improvements you’ve achieved * Your approach to improving low CTR pages * Whether you prefer one-time projects or ongoing optimisation * Estimated cost for analysing and optimising the first batch of pages Initially I would like to focus on: * homepage * top location pages * key calculator/tool pages * highest-impression blog posts Read-only Google Search Console access can be provided to shortlisted applicants. Initially this is a small test project. If results are positive, there may be ongoing work. Looking for someone practical, analytical, and careful - not someone trying to completely rebuild the site.

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Facebook and instagram marketing

Make us 7, targeted ads that run on Facebook and instagram. Setup up a targeted campaign. - Pixel implementation and event setup guidance - FB and instagram audience and custom conversion event creation for Remarketing - FB and instagram campaign/ad setup - Assisted copywriting and x7 ad design (media provided) - Facebook and instagram Prospecting campaign setup, with geo location and audience creation/targeting. 23 April 2026 – 22 July 2026 ( my budget is a monthly budget to cover advert design and management over the 4 months) The objective is to generate qualified enquiries from: Primary Headteachers SLT School Business Managers MAT Leaders Geography: England only Excluding South West & East Anglia We require: Campaign structure planning Ad creation (7 themed campaigns) Audience targeting setup Geographic exclusions You must have: Proven experience in B2B Meta lead generation Experience targeting schools or education sector (preferred) Strong copywriting capability We will supply: Brand assets Website access Brochures Case studies 3 x 20-30second videos Please provide: Your recommended budget split Your management fee structure Confirmation you can set up postcode exclusions

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CRM & Customer Support System Implementation Specialist

Project Overview We are building a complete customer service operation from scratch and are looking for an experienced professional (or small team) to design, implement, and deploy an end-to-end system. This includes CRM setup, customer support/ticketing system, communication integrations, reporting dashboards, and workflow automation. Scope of Work • Set up and configure a CRM system (HubSpot) • Implement a customer support/ticketing system (Zendesk, Freshdesk, or equivalent) • Integrate communication channels (Email, Phone, Live chat, (WhatsApp/social) Chatbot • Design workflows (Ticket routing, SLA tracking, Escalation processes) • Build reporting dashboards (Response time, Resolution time, KPIs) • Create knowledge base (internal + customer-facing) • Ensure all systems are integrated and working seamlessly Key Deliverables • Fully configured CRM system • Functional support/ticketing platform • Omnichannel communication setup • Automated workflows and SLAs • Reporting dashboards • Documentation (SOPs / system usage guides) • Basic team training (optional but preferred) Required Skills & Experience • Proven experience implementing CRM systems • Strong background in customer support platforms • Experience with API integrations and automation tools • Ability to design scalable workflows and processes • Experience building dashboards and reporting systems • Strong problem-solving and system architecture skills Preferred Experience • Experience building systems from scratch • Knowledge of customer experience (CX) frameworks • Experience working with service-based businesses or contact centres What We’re Looking For • Someone who can take ownership of the full system setup • Practical, solution-focused approach • Clear communication and structured delivery • Ability to recommend the best tools (cost vs performance) Application Requirements • Examples of similar systems built • Recommended tools/platforms and justification • Estimated timeline • Proposed approach • Rate (fixed)

Adapt Existing 4-7 Agent AI Platform for Field Service

NextLevel Operations Group is looking for a developer who has already built and deployed a working 4-7 agent multi-agent AI system for field service businesses — plumbing, HVAC, roofing, or restoration​. Must be a live production system, not a demo or prototype​. Platform must handle: smart dispatching with live traffic routing, photo and video diagnosis of problems, inventory checking across trucks to eliminate comebacks, agents that reason and collaborate together, client communication automation, job logging, invoicing, and payments​. Requirements — non-negotiable: Full IP ownership transfer​. I own all code forever​. Deployed to my cloud only​. Full source code to my private GitHub​. Multi-tenant white label for unlimited clients with separate branding and data​. Handles 100 active clients from day one, scalable to 500+​. Documented uptime from existing deployment​. Basic guardrails​. Simple admin dashboard in plain English​. Reply must include: Live demo link or GitHub proof of existing platform Industries already deployed Uptime record Fixed price quote broken into 4 milestones No existing platform to show = do not apply​. Fixed price only​. I will not disclose a budget​.

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Web-based Parking operations system with a driver app/PWA.

Hi, I already have an airport parking booking/admin system in place and I do NOT want to replace it. I want to modernise the operational side of the business by adding a mobile driver app/PWA and live operations dashboard that integrates with my existing system/database. Current system already includes: * bookings * worksheets * customer details * flight details * vehicle details * printable handover forms What I need built: 1. Driver mobile app / PWA Must work on: * iPhone * Android * tablets Drivers should be able to: * log in * view assigned jobs * update live job status * open booking details * complete digital handover forms * upload vehicle photos * capture customer signature * record mileage/fuel/damage notes * mark jobs completed 2. Digital handover form I want my existing carbon-paper vehicle handover form digitised. Requirements: * same/similar layout as current paper form * customer signs directly on phone * photos attached to booking * timestamp + GPS recorded * PDF automatically generated * copy emailed/SMS to customer * admin can download later 3. Live operations dashboard Replace printed nightly worksheets with a live dashboard. Features: * today’s arrivals and returns * real-time updates * assign jobs to drivers * filter by terminal/status/driver * colour-coded statuses * live job tracking Statuses: * awaiting * dispatched * customer arrived * collected * parked * requested * returning * completed 4. Vehicle and key tracking Need ability to record: * parking bay/location * key cabinet number/location * which driver moved vehicle * movement timestamps 5. Customer communication Automatic SMS/WhatsApp updates: * booking confirmation * arrival instructions * driver on way * vehicle collected * return instructions 6. Flight tracking Monitor inbound flights and flag delays/early arrivals. IMPORTANT: I want this integrated with my existing booking platform/database rather than building a completely new booking system. Ideally built as: * web app / PWA * mobile-friendly * works from iPhone home screen * cloud-based * scalable for multiple drivers/admin users Please advise: * best tech stack * whether API/database integration is possible with my current system * estimated build time * estimated cost * ongoing hosting/maintenance requirements

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Facebook and instgram marketing

Often i go on a website then see ads for that website or product on my facebook and instagram. How do i get ads to appear on facebook and instagram, for people who have visited the PPA pages of my juniorjam.co.uk? Can i do this for competitor websites? Can you create a campaign for me with analytics? - Pixel implementation and event setup guidance - FB and insta audience and custom conversion event creation for Remarketing - FB and insta campaign/ad setup - Assisted copywriting and x7 ad design (media provided) - Facebook and instagram Prospecting campaign setup, with geo location and audience creation/targeting. 23 April 2026 – 22 July 2026 ( my budget is a monthly budget to cover advert design and management over the 4 months) The objective is to generate qualified enquiries from: Primary Headteachers SLT School Business Managers MAT Leaders Geography: England only Excluding South West & East Anglia We require: Campaign structure planning Ad creation (7 themed campaigns) Audience targeting setup Geographic exclusions Conversion tracking setup You must have: Proven experience in B2B Meta lead generation Experience targeting schools or education sector (preferred) Strong copywriting capability Data-led optimisation approach We will supply: Brand assets Website access 3 x 20 to 30s advert reels Brochures Case studies - Your recommended budget split - Your management fee structure - Confirmation you can set up postcode exclusions