Administrative Assistant Projects

Real-Time Customer Success Collaboration Assistant

I am looking for an experienced Customer Success professional to support our team in real time during customer onboarding, support calls, and account reviews. Our business provides a SaaS platform for small and mid-sized companies. We need someone who can join customer calls, help answer product and process questions, take clear notes, and make sure each customer receives timely follow-up. Key responsibilities: - Join customer onboarding and support meetings when needed - Help guide customers through product setup and best practices - Record action items, customer concerns, and feature requests - Send follow-up emails and keep customer records updated - Identify customers who may need extra support or training - Work with our product and support teams to resolve customer issues - Help create simple customer guides, FAQs, and onboarding materials - Provide a short weekly report on customer feedback, risks, and progress Requirements: - Experience in Customer Success, Account Management, or SaaS Support - Strong spoken and written English - Comfortable speaking with customers on Zoom, Google Meet, or Teams - Experience with CRM tools such as HubSpot, Salesforce, or Zoho - Organized, responsive, and able to work during agreed business hours Please share your relevant experience, availability, hourly rate, and an example of how you helped improve a customer’s experience.

Go high level assistant

I am looking for a GHL specialist to join my team and help me set up fulfilment for my client's sub-account, with ongoing support The role will be to train AI on the business using a knowledge base from my client's website URL, then train it to ask qualifying questions. Here is the workflow A website visitor fills in the website's enquiry form. Or calls the AI receptionist. AI agent asks the questions via sms for the form, or over a voice call and then sends the answers to the business owner. The workflow creates a new lead in the pipeline and notifies the business owner by SMS. The business owner phones or does the site visit and moves the opportunity through the pipeline. When the opportunity is moved to 'proposal sent', wait one day and send an AI SMS follow-up to close the deal When marked 'job completed', wait one hour and send a review request. Review is replied to on GMB. Send projected timeline and estimate and a Loom video of previous workflows ANY AI RESPONSE TO THIS ADVERT WILL BE IMMEDIATELY REJECTED Thanks, and good luck

Virtual Assistant / Admin Support for UK Property Company

`I run a UK property company focused on tenant-find and property management for HMO portfolios. I’m looking for a reliable virtual assistant / admin freelancer to support the day-to-day operations of the business. Main responsibilities will include: * Keeping HubSpot CRM updated * Updating and maintaining the Master Lead Tracker * Organising Google Drive folders and documents * Managing basic inbox/admin tasks * Preparing proposals and invoices from templates * Supporting client onboarding * Keeping records, follow-ups and notes organised * Following SOPs and checklists accurately * Helping keep the business organised as lead generation and client activity increases You must be confident using Google Drive, Google Sheets and CRM systems. HubSpot experience is preferred. I’m looking for someone reliable, responsive and organised who can follow instructions properly and work independently once the systems are explained. This will start as a short paid trial, with the potential for regular ongoing work if the fit is strong. Please include in your proposal: 1. Your experience with virtual assistant / admin work 2. Any HubSpot or CRM experience 3. Your experience with Google Drive and Google Sheets 4. Your availability 5. Your hourly or weekly rate 6. Whether you can start immediately Please only apply if you are comfortable working remotely and keeping business records organised and up to date.`

Customer Review & Follow-Up Assistant - Ongoing Work

We are a UK-based online home improvement retailer looking for a friendly and reliable assistant for ongoing part-time customer follow-up work. The role will primarily involve: Working from a spreadsheet of customers who have recently purchased from us. Making friendly outbound calls to check that customers are happy with their purchase and inviting them to leave us a review. Emailing customers the relevant review invitation/link. If a customer has an issue or is unhappy, simply recording the details and passing them back to our UK customer service team to handle. Keeping basic records of calls, reviews and customer feedback. This is not cold calling or sales. You will only be contacting existing customers who have already purchased from us. Payment This role is commission only, paying £5 for each genuine published review that mentions your name, paid monthly against invoice. The review does not need to be positive — the name mention is simply how we track which reviews have resulted from your follow-up work. We anticipate approximately 3 hours per day / 15 hours per week initially, although this may vary depending on customer volumes. As a guide, we would expect earnings to be approximately £10–£20 per day, although this is not guaranteed and will depend on the number of customers contacted and reviews received. Requirements - Excellent spoken English with a clear, friendly telephone manner - Comfortable making outbound customer calls - Reliable and able to work independently - Basic spreadsheet/computer skills - Available during UK business hours We are still finalising the exact process, so there is scope to develop the role with the right person. We are looking for someone personable and dependable who would like regular, long-term ongoing work.

Recruit 5 UK trade businesses to test a quote follow-up app

I'm looking for a UK-based freelance user researcher or recruitment assistant to find five genuine tradespeople or trade-business administrators to test an early-stage web app. The app helps small businesses track customer quotes and know when to follow them up. Each tester must: Be involved in sending or managing quotes for a UK trade or local service business. Add one fake quote using fake customer details. Test the reminder and follow-up process. Test opening a prepared message in WhatsApp. Spend approximately 10–15 minutes using the app. Give genuine feedback afterward. Each tester must answer: Was it easy to add and track a quote? Was it clear when the follow-up was due? Did the suggested messages sound natural and useful? Was anything confusing or missing? Would you consider paying £7–£10 per month for a finished version? Why or why not? Would entering every quote feel like extra work? What would make it quicker? Deliverables: Five completed tests from suitable UK businesses. The trade or business type of each tester. Their answers to all six questions. A short summary of repeated problems or suggestions. Confirmation that each tester completed the test. No real customer information must be entered. Testers must use fake names, numbers and job details. The fixed total budget is £150 maximum. This includes five £10 participant incentives and the freelancer’s recruitment, coordination and feedback collection. Payment is for five completed tests and all agreed deliverables. There will be no additional payment beyond £150. The app link will be shared with the selected freelancer. All communication and payment must remain through PeoplePerHour.

Liberia Company Formation & Corporate Services

I am looking to engage an experienced corporate services professional or business consultant with specific knowledge of Liberia. The initial requirement is to establish a Liberian company and ensure the correct corporate structure, registrations and ongoing compliance arrangements are put in place. I am particularly interested in someone who can assist with company incorporation, registered agent/office arrangements, corporate documentation, local regulatory requirements, annual compliance and practical matters involved in maintaining a Liberian company. Ideally, you will have direct experience dealing with the Liberian Corporate Registry and established professional contacts within Liberia. There may also be an ongoing requirement for corporate and administrative support following incorporation. Please provide details of your relevant experience in Liberia, the services you can provide, expected timescales and your fee structure.

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Reddit & Facebook Community Growth Assistant for Mobile Apps

We are looking for a smart and reliable community growth assistant to help us build awareness for upcoming mobile app projects through Reddit and Facebook communities. This is NOT a spam posting job. We are looking for someone who understands how Reddit and Facebook groups actually work and can participate naturally, follow community rules and identify genuine opportunities for discussion, feedback and promotion. The work may cover multiple mobile app projects over time. Your responsibilities will include: Finding relevant Reddit communities and Facebook groups Checking community rules before posting or commenting Identifying active discussions related to our target users Participating in conversations naturally and helpfully Building credible profiles rather than immediately promoting Identifying common problems, questions and content ideas from communities Finding opportunities where our apps could genuinely be relevant Contacting moderators/admins when permission is required Preparing or posting promotional content only where appropriate and permitted Tracking posts, comments, responses and useful insights Providing a simple weekly report We do NOT want: Mass posting Copy-paste comments Fake engagement Bot activity Purchased Reddit/Facebook accounts Spam Promotion that violates subreddit or group rules The goal is long-term organic community growth and useful market intelligence, not simply dropping links. Paid Test We will start with a small paid test. For the test, we may ask you to: Find 10–15 highly relevant Reddit communities / Facebook groups Explain why each is relevant Summarise the important rules Identify suitable discussions or content opportunities Suggest how you would approach each community without appearing promotional If the quality is strong, this can become ongoing weekly work. When applying, please answer: What experience do you have growing brands, apps or products through Reddit or Facebook communities? Please send 2–3 relevant examples of previous community growth work. How do you decide whether a Reddit community or Facebook group is worth targeting? How do you promote a product without getting banned or appearing spammy? Do you already have established Reddit or Facebook profiles that you use professionally, or would you work with accounts supplied by us? How would you approach the first 7 days of this project? What tools do you use for Reddit/Facebook research and tracking? What is your fixed price for the initial paid test? What would you charge for ongoing weekly work? Approximately how many hours per week would you recommend? Will you personally complete the work, or will any part be outsourced? Please do not send a generic social media marketing proposal. We are specifically looking for someone who understands community culture, knows how to avoid spam and can help us learn what real users are discussing. If the paid test goes well, we are interested in a long-term collaboration across multiple mobile app projects.

Rudimentary Investment Due diligence consultation

A Business colleague and I require an FCA regulated IFA to perform a rudimentary Risk awareness consultation for an investment based on a RICS valuation report. Essentially required to prove we carried out a basic level of due diligence to our SAAS pension joint trustee administrators.

Short-Term Bookkeeper Required – Xero & VAT

We are looking for a reliable and experienced Bookkeeper to provide short-term support for our newly established business. Responsibilities • Manage day-to-day bookkeeping using Xero • Complete regular bank reconciliations • Assist with VAT return preparation and submissions • Maintain accurate and up-to-date financial records • Handle general bookkeeping and financial administration • Ensure transactions and records are properly categorised and reconciled Requirements • Strong hands-on experience with Xero • Previous bookkeeping experience • Good knowledge and practical experience with VAT • Excellent attention to detail and accuracy • Highly organised, dependable, and able to meet deadlines • Strong communication and administrative skills How to Apply If you are interested, please send us a brief overview of your bookkeeping experience, along with your availability and rates. We are looking for someone who can work independently and provide reliable support during the short-term engagement.

ALL ROUNDER - Design (graphic/web), Admin, social media

We are a growing UK company, seeking one or two versatile professionals, skilled in multiple disciplines. Candidates are to be fluent in English and excel in some of the following: administrative support, video editing, graphic and web design, recruitment, direct marketing and sales, social media management, and proficiency with social media tools. Demonstrable high-quality work and a proactive, adaptable approach are essential. Voice notes are welcome to showcase communication and personality. In addition, there are some videos in the links below & a questionnaire to helps us understand you and your skill set. Can you include your required hourly rate & if you are happy to consider a commission based role or not. (we have various roles) - The figure in the advert is not relevant. 1. Watch our product overview videos These short videos explain our products and the problems they solve for SMEs: Some Product Videos https://drive.google.com/drive/u/1/folders/1QO1UnxXEFSvaEVjmfo9tf4o2bDFDloBJ 2. View customer feedback and case studies Here you can see what some of our customers say about working with us and using our solutions: Video Testimonials https://drive.google.com/drive/folders/1lpwcrRavUif6bzCnzGtZP0pHgvEaKvmX 3. Only for 'Graphic Designers' https://drive.google.com/drive/folders/1y4OuwQExYQyNko5OEzjnfXiEPnuJtM6Q?usp=drive_link 4. Questionnaire https://docs.google.com/forms/d/e/1FAIpQLSfN5oMaxXSlJUZiPrJYHvlfQPPLKOExL3Z5wMBnpQ33j7O19g/viewform?usp=publish-editor Please only reply once you have been through the information provided. Regards The Proactiv Team

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Part-Time Virtual Assistant Needed – Long-Term Position

Looking for a reliable part-time virtual assistant to help with day-to-day tasks and social media for my photography business. Schedule & Pay: • Monday–Friday, 9:30 AM–1:30 PM US Eastern Time • 4 hours/day, 5 days/week • $250/month for the first 3 months • $350/month after 3 months • Long-term position Tasks will include: • Helping with social media posts and content • Responding to emails and client inquiries • Helping with photo editing • Organizing photos and files • Helping with other day-to-day business tasks Requirements: • Fluent in English • Fast, reliable computer that can run programs like Photoshop and Lightroom Classic • Reliable internet connection • Social media experience is a plus • Experience with Lightroom CC is a plus I will train you on how to do all the tasks, so experience with everything is not required. However, fluent English and a fast computer are a must. If interested, please send me a short introduction and answer these questions: Are you comfortable with the schedule and pay? Do you have any relevant experience? Are you looking for a long-term position?

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Part-Time Virtual Assistant Needed – Long-Term Position

Looking for a reliable part-time virtual assistant to help with day-to-day tasks and social media for my photography business. Schedule & Pay: • Monday–Friday, 9:30 AM–1:30 PM US Eastern Time • 4 hours/day, 5 days/week • $250/month for the first 3 months • $350/month after 3 months • Long-term position Tasks will include: • Helping with social media posts and content • Responding to emails and client inquiries • Helping with photo editing • Organizing photos and files • Helping with other day-to-day business tasks Requirements: • Fluent in English • Fast, reliable computer that can run programs like Photoshop and Lightroom Classic • Reliable internet connection • Social media experience is a plus • Experience with Lightroom CC is a plus I will train you on how to do all the tasks, so experience with everything is not required. However, fluent English and a fast computer are a must. If interested, please send me a short introduction and answer these questions: 1. Are you comfortable with the schedule and pay? 2. Do you have any relevant experience? 3. Are you looking for a long-term position?

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Company formation, HMRC and Payroll person

I am seeking an experienced English-speaking person to rectify chaotic company administration: company formations, accounting, HMRC liaison, PAYE setup and payroll management. Responsibilities to include structuring companies correctly, maintaining accurate books, resolving HMRC issues, ensuring PAYE compliance, preparing payroll, and advising on best practices. Must be organized, proactive, discreet, and capable of simplifying complex matters while keeping operations compliant and efficient. Immediate availability and proven UK experience preferred. Thank you.

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Tribunal work

Experienced UK-based legal administrator or Employment Tribunal paralegal required to organise documents for an Employment Tribunal preliminary hearing by video on 17 September 2026. This is administrative work only. The required work is to: • Compile a clear dated chronology from documents supplied. • Create a comprehensive document index. • Produce a clearly labelled, paginated PDF bundle from supplied materials. • Use sensible file names, bookmarks and page numbering where appropriate. No legal advice, drafting of submissions, contact with the Tribunal or Royal Mail, negotiation, or representation is required. Please confirm: • Your direct UK Employment Tribunal, court-bundle or legal-document experience. • Relevant qualifications. • Your fixed fee for the defined work. • Expected turnaround time and availability. • How you will keep confidential documents secure. The work must be agreed for a fixed fee. No additional work is authorised without my written approval. I will provide documents only after selecting a suitable freelancer

Legal Assistant Needed to Input Agreed Divorce Financial Info

I am completing the information required for a financial order as part of a divorce. The financial information and agreements have already been prepared in writing, with key details reviewed by a solicitor and accountant. No legal or financial advice or decision-making is required. I am looking for someone to take the information from the written document and accurately enter it into the Amicable online dashboard, using both my and my ex-partner’s accounts. The task involves: * Reading the written information setting out our financial position and agreements * Entering the relevant information into the appropriate sections of the Amicable dashboard for both parties * Ensuring the information entered accurately reflects the written document * Flagging anything that is unclear rather than making assumptions Both my ex-partner and I will review the completed information before anything is submitted. I expect this to be relatively straightforward and take approximately 1–2 hours. I am happy to pay for two hours initially, but please let me know if you expect it to take longer. Ideally, I am looking for a legal assistant/paralegal with good attention to detail, who is comfortable working with divorce/financial information and transferring information accurately between documents and online forms. No drafting of the financial agreement or decisions about the settlement are required. This is primarily an accurate data-entry and document interpretation task. 2 hours, £50 per hour (should take 30-60 mins to understand the written agreement and pull out key info, and around 30 mins x 2 to input details into the two amicable accs).

Laptop Fix

Seeking a dependable assistant in the UK, Ireland or Europe to provide temporary management of my laptop. Responsibilities include organizing files, troubleshooting minor issues, performing routine maintenance, and ensuring secure, efficient operation during the assignment. Prompt responsiveness, strong communication skills and attention to detail are essential. Candidates should be punctual, discreet and capable of resolving common software and organization tasks independently. Previous experience with laptop upkeep and basic troubleshooting is preferred.

Internal Data Review and Reporting Support

We are seeking a detail-oriented assistant to help review and organize internal business information for reporting purposes. The role involves checking the accuracy of existing records, ensuring documentation is properly structured, and helping maintain a clear information hierarchy across datasets. The ideal candidate should be methodical, organized, and able to work with precision. Responsibilities: Review internal business records for accuracy and completeness. Compare data against source documents where needed. Organize information into clear reporting formats. Identify missing details and suggest improvements to structure and consistency. Requirements: Strong attention to detail. Good organizational and proofreading skills. Experience with operations support, records review, or data auditing. Ability to follow instructions carefully and work independently. Deliverable: A well-structured and verified set of internal records prepared for reporting. Final Note: Please include a brief summary of your experience with operations support or information review in your proposal.

Online Directory Data Entry and SEO Marketing Asistance

Seeking a diligent Online Directory Data Entry and SEO Marketing Assistant to promote our service in Baku, Azerbaijan. Responsibilities include accurate directory listings, keyword-optimized descriptions, local citation management, basic on-page SEO tasks, and daily reporting. Initial commitment: 3 hours per day with potential to expand to 6–9 hours based on performance. Ideal candidate: detail-oriented, familiar with local search optimization, proficient in English, reliable, and capable of meeting deadlines. Competitive compensation and long-term collaboration for strong performers.

Facebook Community Group Poster Needed – 6 to 8 Weeks

Facebook Community Group Poster Needed – Recurring Task, 6 to 8 Weeks We need someone experienced in posting within UK Facebook community groups to help advertise three separate, private vacancies on our behalf: a live-in household role, a room to let and a cook. You would identify and join 15 to 20 relevant groups, then post adverts we supply into them, following each group's own posting rules, with reposting roughly every one to two weeks over a six to eight-week period, and removing every post once we confirm the roles are filled. This is recurring, ongoing work rather than a single post. What we are looking for • Experience posting in UK Facebook community groups, ideally including both general lifestyle groups and South Asian or Gujarati community groups. • An established personal Facebook profile, or more than one so the different vacancies can be treated separately, with existing activity and history behind it, that you can use to find, join and post in community groups. A brand new, empty profile is often blocked from joining groups or flagged as spam by group administrators, so this needs to be an established profile, not one created for this task. • Comfortable posting adverts that do not carry our contact details, and following a short screening process before any details are shared with someone who gets in touch. • Managing the DMs: sending prepared screening questions to anyone who messages the page, judging whether their answers are a genuine fit, then sending our prepared reply with contact details only to those who are, and flagging anything else relevant to us. • Able to start within a short timeframe of being confirmed. • Looking for ongoing projects like this, as we have future similar projects in mind. Budget £15 to £40 a week, or an agreed flat fee for the full six to eight weeks, paid through the platform. Confidentiality This is a private, personal matter, not a commercial listing, so we are keeping detail to a minimum at this stage. A more detailed brief, including the specific adverts, target groups, and any household information will be shared directly and confidentially with whoever we select, before any work begins. To Apply Please reply with your experience posting in UK Facebook community groups, examples of a few past projects that are very similar to this, suggestions you have for the implementation and strategy, your availability over the next six to eight weeks, along with your charging structure.

Fractional Marketplace Operations Specialist

VANDALUX is an early-stage, demand-first marketplace preparing for structured pre-launch validation. We are looking for a hands-on Marketplace Operations specialist to support the founder during the validation stage on a limited, flexible freelance basis. This is an operational role — not a general consulting assignment. The work will focus on marketplace activity that requires human intervention when it cannot be resolved automatically by the platform. This may include identifying and activating relevant sellers, suppliers or partners against specific buyer demand, conducting structured outreach and follow-up, tracking responses and outcomes, handling operational exceptions, and helping turn early manual processes into clear and repeatable workflows. Relevant experience may include: • Marketplace, e-commerce or platform operations • Seller, supplier or partner activation/onboarding • Supply-side outreach and relationship management • Marketplace launch or early-stage operations • Building practical workflows and SOPs from manual processes • Working independently in an early-stage environment Luxury industry experience is welcome but not required. Strong hands-on marketplace operations experience is more important. This is NOT an Amazon/Shopify store-management, product-listing, dropshipping or generic virtual-assistant role. The initial engagement is expected to run for approximately 3–4 weeks, on a limited and flexible hourly basis. The workload during this period may be light and will depend on actual marketplace activity. If there is strong mutual fit and VANDALUX progresses through validation, the engagement may be extended and the scope may grow over time. There may be an opportunity for a substantially broader operational relationship later if VANDALUX progresses successfully and there is strong mutual fit. When applying, please answer these three questions: Please describe one specific example where you personally activated, onboarded or coordinated sellers, suppliers or partners for a marketplace, e-commerce business or platform. If a buyer requested a specific product or opportunity and the marketplace had no immediately available supply, how would you approach finding and activating relevant supply? What is your hourly/day rate, your minimum engagement requirement, and your current availability for a limited fractional engagement?