Phone Support Projects
Looking for freelance Phone Support jobs and project work? PeoplePerHour has you covered.
featured
Landlord Role Play Conversation
Hey, So right now, I'm looking for someone that I can have a role play phone call with, where they will play the role of a landlord that has a property available to be rented And on that call, I will be pitching the idea of a airbnb business model, and then I will work to overcome all of the objections the landlord throws my way The reason why Im doing this is to educate people more on how to approach landlords and pitch them the idea of this business model The call itself will last for around 20 minutes tops! I'm looking for people solely based in the UK for this one... And if you're a landlord or have experience with being one, or have experience with working with other landlords this would help massively
opportunity
Mobile phone data
I am enquiring to see if anyone can supply mobile phone & email data for businesses in a given postcode area(s) in the UK. There 124 areas such as Ng2, WF1. For what we are planning, for what we are planning, there needs to be a decent number. Ideally with owners names. To be supplied in the 4 different colour codes. Business name, address, email, mobile number - price with & without owners names. Need to know how many in at least 1 of the areas given.
6 hours ago7 proposalsRemoteNeed support with Google Ad words
I need some support in creating google add words for a therapist I am working with. We are looking for someone experienced in supporting therapists and counsellors. Thank you!
21 hours ago28 proposalsRemotePower BI Support
Reporting to the Technology Manager, and in collaboration with IT, the BUMs and a team of PowerBI analysts, you will be responsible for: - Follow up on the enhancement and creation of the current company reports, from modeling to the creation of measures in DAX and requested charts. - Improve the connection of PowerBI with different sources (Hubspot, SAP B1, Bizneo, among others), analyzing the information that feeds the different reports. - Analysis of other analyzable business data such as KPI's of solutions or specific areas to create new dashboards, helping to improve the vision to Management for strategic decision making. - Improvement projects of existing reports.
2 days ago10 proposalsRemoteAdmin Support - Sports Organisation
This is an exciting long-term role that provides ample opportunities for growth and development. The position is expected to last for a few years and will require the successful candidate to work at their best during both busy and quiet periods, depending on the times and ongoing activities. The ideal candidate for this role should have a strong background in administration and a good understanding of social media channels. Additionally, experience in the sports industry, particularly with primary aged children, would be advantageous. Some of the tasks that the successful candidate will be responsible for include: - Building and maintaining strong relationships with customers by regularly contacting them via email and phone to provide support and information about the brand. - Ensuring that customers/clients are satisfied with their sessions and providing them with support on a regular basis. - Offering discounts to regular users to build brand loyalty. - Promoting and advertising all available spaces on all activities to the appropriate audience. - Keeping in close contact with the team to ensure that everyone is up-to-date on the latest developments. - Being part of a communication chat group with parents/clients to keep them informed about the latest updates and developments. - Adhering to all GDPR and NDA agreements to ensure the safety and privacy of all parties involved. The successful candidate will be provided with all necessary contact information, including mobile phone numbers and email addresses. Additionally, they will have access to the company's website and Facebook page, which will help them stay up-to-date on the latest news and developments.
3 hours ago7 proposalsRemoteI need an AI chatbot with voice phone ability
We are seeking a talented AI Chatbot Developer or team. Indcluded in the responsibility is designing, developing, and implementing cutting-edge chatbot solutions powered by artificial intelligence. You will work closely with cross-functional teams to understand requirements, build conversational interfaces, integrate natural language processing (NLP) capabilities, and continuously improve chatbot performance. Responsibilities: Design and Development: Design, develop, and deploy AI-driven chatbots tailored to meet specific business objectives and user needs. Natural Language Processing (NLP): Integrate NLP algorithms and techniques to enable chatbots to understand and respond to user queries in natural language effectively. Conversation Design: Create conversational flows, intents, entities, and dialogues to ensure seamless interactions between users and chatbots across various platforms. Integration: Collaborate with backend developers to integrate chatbots with existing systems, databases, and APIs to fetch and update information dynamically. Machine Learning: Implement machine learning algorithms to enhance chatbot capabilities, such as sentiment analysis, user behavior prediction, and personalized recommendations. Testing and Optimization: Conduct thorough testing of chatbots to identify and fix issues related to functionality, performance, and user experience. Continuously optimize chatbots based on feedback and analytics data. Documentation: Create comprehensive documentation including technical specifications, user guides, and troubleshooting procedures for chatbot development and maintenance. Stay Updated: Stay updated with the latest trends, technologies, and best practices in AI, NLP, and chatbot development. Leverage new tools and frameworks to improve chatbot functionality and performance.
4 days ago22 proposalsRemoteLooking for someone near Liverpool to support with video work
I own a men’s watch and accessory brand. I’m looking to work with someone who can support the creation of video content. This would be ongoing work. If the person is able to do product photography as well it would be a great addition.
20 hours ago8 proposalsRemoteFreelance Administrative Support Specialist
I am seeking a reliable and efficient admin support to assist with managing client communication and booking online meetings. The primary duties include responding to client messages and calls promptly, as well as scheduling and organizing online meetings as needed. Requirements: - Excellent communication skills. - Ability to handle client inquiries professionally and efficiently. - Proficiency in scheduling and managing online meetings. - Reliable internet connection and availability during agreed-upon hours. Project Details: - Duties: Client message and call response, online meeting booking. - Payment: $21 per hour. - Status: Freelance hiring opportunity. Thank you for your interest. I look forward to receiving your proposals.
2 days ago18 proposalsRemoteDocument Preparation and Fundraising Support
We are seeking a skilled professional to assist us with document preparation and fundraising support for our development project. The ideal candidate will have experience in the following areas: - Document preparation for funds - Fundraising strategies and techniques - Financial analysis and modeling - Grant writing and proposal development - Investment pitch deck creation Responsibilities: - Collaborate with our team to gather necessary information and data - Create and edit documents such as business plans, investor presentations, and grant proposals - Conduct research to support fundraising efforts - Assist in developing fundraising strategies and identifying potential investors This is a medium-sized project with an estimated duration of 3 to 6 months. We are looking for an intermediate-level professional with a proven track record in document preparation and fundraising support.
2 days ago14 proposalsRemoteExpert Sales Support
Expert sales support is required to support our sales team. Must be available UK hours Monday to Saturday 2pm-9pm. Must have prior customer support experience and clear British or American accent. must be hard working and reliable.
7 days ago9 proposalsRemoteComprehensive WordPress Support and Enhancement
As a professional needing comprehensive WordPress support, I'm seeking an expert who not only has a deep understanding of theme customization, but also outstanding skills in plugin installation and configuration as well as content management. The overarching goal, I have for my WordPress website is to significantly boost user engagement. You'll be taking the reins on: - Customizing my WordPress theme to complement my brand's aesthetics and business objectives - Installing and configuring WordPress plugins that will benefit my website, except for SEO, E-commerce, and social media plugins as I do not currently have any specific ones in mind - Streamlining and enhancing my content management for more intuitive and user-friendly navigation Ideal proficiency for this task includes: - Strong familiarity with WordPress functionality and ecosystem - Extensive experience in plugin installation and configuration - Robust knowledge of various WordPress themes and their customization - Proven track record in managing and organizing website content Take this as your chance to exhibit your WordPress prowess by enriching and streamlining my website's user engagement.
3 days ago29 proposalsRemoteEducation Admin support
We are a small team of Healthcare Professionals offering a 1-yr Certificate Programme in Psychedelic Practice. This is aimed at Healthcare Professionals worldwide. We will likely be expanding to offer other courses over the coming years(s) Website: https://www.psyedu.co.uk/ Our current Education Admin Lead is leaving in May. We need someone to work flexibly around 3-6 hrs a week (10-20hrs per month) doing basic administrative tasks for our Education Organisation. It will be very busy between June and September (more like 6hrs per week) then will calm down a bit at other times in the year. We are a small start-up in our second year, just beginning to settle into our rhythm and we now need reliable low-level input which will likely slowly increase in workload over the next 3-5yrs. Job Description Skills/knowledge: MUST HAVE: Excellent written and spoken English, Organisational Skills +++, Microsoft office, excellent written and spoken communication skills, an understanding of the course we offer or a willingness to learn about it DESIRABLE: some knowledge of healthcare and how psychedelic practice is starting to be used in healthcare Qualities: flexibility Experience: any role which demonstrates the capacities outlined below Hours: 10-20hrs per month, ideally 1-2hrs on Mon, Wed and Fri each week Job Description: Key Responsibilities: 1. Communication Management: o Serve as a primary point of contact for internal and external communications. o Handle incoming emails, and redirect them as appropriate. o Draft and distribute notices, tutorials, open events and announcements. 2. Administrative Support: o Assist in scheduling appointments, and meetings for management and staff. o Maintain and update company databases, records, and filing systems. o Prepare and distribute documents as required. o Liaising with different organisations 3. Documentation and Recordkeeping: o Ensure accuracy and completeness of documents, contracts, and agreements. o Maintain confidentiality of sensitive information and handle it with discretion. o Organize and archive records in accordance with company policies and regulatory requirements. 4. Team Collaboration: o Collaborate with colleagues and departments to support cross-functional projects and initiatives. o Provide administrative assistance to various teams as needed. o Foster a positive and cooperative work environment through effective communication and teamwork. o Attending meetings once every two weeks 5. Problem Solving and Decision Making: o Identify issues or challenges in administrative processes and propose solutions for improvement. o Prioritize tasks and manage time effectively to meet deadlines and goals. Qualifications and Skills: · Proven experience as an Administrator or similar role. · Proficiency in office software applications, including word processing, spreadsheets, and presentation software. · Strong organizational and multitasking skills with attention to detail. · Excellent verbal and written communication abilities. · Ability to work independently and collaboratively in a fast-paced environment. · Discretion and professionalism when handling confidential information. · Problem-solving and decision-making skills. · Flexibility and adaptability to changing priorities and tasks.
8 days ago35 proposalsRemoteRecover my data.
Hello, my google drive has been hacked and the password changed. This is apparently quite common, but google provide no way or support to fix the issue. I have an old list of contacts, but without email and mobile phone numbers. Any proposals on how to recover the missing data please?
11 days ago18 proposalsRemoteSupport completing a B corp company assessment
I'm in the process of applying for B-Corp certification. Keen for someone to understand our business and support with the admin input for this specific certification.
2 days ago6 proposalsRemoteLooking for a quality engineer for ISO audit support
Looking for someone with a quality background in a manufacturing environment to support with ISO9001 internal audits and NCR administration.
3 days ago10 proposalsRemoteSolicitor For A Phone Call Regarding Claim Against Morrisons
Dear Sir/Madam, I do hope you are having a lovely day and everything is going well for you. I have hired an advisor to make a claim against Morrisons, as i was harassed severely by security after leaving the store. I had showed a receipt but harassment and intimidation still continued, including bag searches and aggression. I had reported faulty alarms years previously but the store did nothing about it. I suffer with anxiety and post traumatic stress disorder and cannot visit stores to do my shopping due to this incident. I kindly need to hire a solicitor for a 30 minute phone call please, to phone Morrisons solicitor to try and make progress with this claim. I can kindly provide you all the background to the case, i am needing a discussion to try and come to an agreement for compensation. If anyone could kindly help with this project i would be forever grateful and thankful, it would be highly appreciated. With my every best wishes. All the very best and take care.
17 days ago10 proposalsRemoteResearch for list of smartphone stores in Germany and Poland
THE BUDGET IS THE BUDGET. THE BUDGET IS FIXED. YOUR PROPOSAL IS THE BUDGET. I need someone to research and find the names of all independent smartphone/cell/mobile phones in both Germany and Poland These are phone repair stores or phone accessories stores or just phone stores. Okay so we need all the independent stores. We do not want the stores like Apple Centres or Sony or T Mobile or Orange or Vodafone etc. We want the smaller stores. So you’ll need to check. We need them all neatly put into an excel spreadsheet We also need the emails to be put into a folder. We need the store name, address, facebook page, website (if they have one) and email address. There are about 6,000 stores in Germany There are about 5,000 stores in Poland. You will be provided with all the areas to search, I need to see a sample of work that I require, 2 stores please in an excel file. I need store name, address, website, email, phone number, facebook page. BUT CHECK THE DATA, CHECK CHECK CHECK. I don’t want bad data or old data or wrong data. So you search a town/cities, put it into google maps and then search the area close to the town and city. Everything is on there. Then cross reference with facebook I need store name, address, website, email, phone number, facebook page. We do NOT NEED the big stores like 3 T-Mobile, Apple etc Only the smaller independent stores You can search under Mobile phone stores Mobile phone repair stores Mobile phone accessories stores I need you to update me in 3 days so I can check you’re doing all ok and can help. You have 2 weeks to finish the work
2 days ago13 proposalsRemoteHelp Desk Associate
As a help desk associate, you will be responsible for providing technical assistance and support to customers or employees with computer systems, hardware, or software issues. You will respond to inquiries, troubleshoot problems, and offer solutions to ensure customer satisfaction and productivity. Responsibilities: Provide first-line technical support via phone, email, or in-person to resolve customer issues promptly and efficiently. Identify and diagnose hardware and software problems and escalate complex issues to appropriate teams for resolution. Guide customers through troubleshooting steps and document solutions for future reference. Install, configure, and maintain computer systems, peripherals, and software applications. Collaborate with other support team members to ensure timely resolution of technical issues. Keep accurate records of customer interactions, technical issues, and solutions provided using ticketing systems or databases. Stay updated on product knowledge and industry trends to effectively address customer inquiries and concerns. Provide training and guidance to customers on using software applications or systems effectively. Follow established procedures and protocols for handling technical support requests and escalate issues according to priority levels. Continuously strive to improve customer satisfaction through proactive communication and problem-solving. Requirements: High school diploma or equivalent; additional technical certifications or training preferred. Proven experience in a technical support role or help desk environment. Strong knowledge of computer hardware, software, operating systems, and networking concepts. Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users. Customer-focused attitude with a passion for providing exceptional service and support. Ability to work independently and collaboratively in a fast-paced environment. Attention to detail and strong problem-solving skills. Familiarity with ticketing systems and remote support tools. Flexibility to work shifts, including evenings, weekends, and holidays as needed. Commitment to continuous learning and professional development in the field of technology support.
2 days ago16 proposalsRemotepre-funded
Legitimise this person, passport and phone number
I have a photograph of a passport, a town of alleged residence, and a mobile phone number. I need to understand if I am being presented with a genuine passport from a genuine person for my business interest. I need these forms of identification confirmed.
18 days ago10 proposalsRemoteFreelance Virtual Business Support Specialist
Mum's Best Picks is seeking a Freelance Virtual Business Support Specialist to assist with various administrative, research, and customer engagement tasks. The project entails providing comprehensive virtual support to our team, including data entry, market research, telemarketing/telesales, and customer relationship management. The selected candidate will play a vital role in supporting Mum's Best Picks' mission of providing valuable resources and recommendations for parents in the UK.
10 days ago42 proposalsRemoteManaged Services - IT Support Specialist/Admin Executive
The IT Support Specialist will work with a team of managed services specialists, administrators, and engineers to deliver excellent support and management of our customers’ environments. They will field issues and requests escalated directly by customer IT personnel, end-users, and monitoring tools. This role will have broad exposure across a range of end-user devices, networks, servers, virtualization, and security platforms. The support specialist will be expected to work issues independently, and when needed, with the assistance of senior subject matter experts on the team. The ideal candidate will be a self-starter, with an ability to learn quickly and provide exceptional customer service. Responsibilities: Operations: · Triage tickets per specified severity levels · Refer/ escalate customer issues to the appropriate level of support, as needed · Provide excellent customer service, staying calm and communicating clearly and professionally in stressful situations · Perform basic troubleshooting steps such as checking logs, checking capacity, and running basic diagnostics across a variety of platforms including Linux/Windows servers, network devices, hypervisors, and storage systems · Respond to automated alerts performing troubleshooting and resolution of issues, as well as proper notifications where required · Fulfill service requests and remediate incidents using customer Standard Operating Procedures (SOPs) · Perform account management services – User Account creates/disables/terminations/name changes, etc. · Use a ticket system to provide regular status updates and make sure tasks are completed based on priority and in compliance with SLAs · Distribute scheduled reports to customers as required · Supporting end-users by diagnosing and resolving computer hardware, network, and application issues · Assist with cross-training of other team members, as needed · Perform other tasks as assigned by management Qualifications Education and Training · High school diploma required; college degree strongly preferred · Relevant entry-level certifications preferred: o Google IT Support Professional o CompTIA A+, Network+, Security+ o Microsoft MTA o ITIL v3 Foundation Experience · 0-3 years in a technical support role · Experience providing customer support · Experience in 24x7x365 Managed Services preferred · Experience using ITSM and Monitoring toolsets Skills · Highly analytical thinker and troubleshooter · Detail oriented with excellent documentation and communication skills · Self-motivated, passionate about technology, with the desire to learn new things · Ability to use and troubleshoot Microsoft Windows, Office, Office365, and macOS · Foundational understanding of operating systems and servers, both physical and virtual Experience working with active directory to perform basic tasks, such as user creation and password resets
7 days ago28 proposalsRemote