Phone Support Projects
Looking for freelance Phone Support jobs and project work? PeoplePerHour has you covered.
Sales support
I am looking for someone who can help me develop my pipeline of customers
a day ago1 proposalRemoteI need SEO support for my business
Hello all, I am at the beginning of launching my business and need SEO support for my business. Please can someone assist. Also so I know you've actually read my post, please start your proposal with the word Lion. I appreciate this isn't the most detailed proposal. But together we can work out what assistance I need for where my company currently is, more details will be given in messages.
2 days ago80 proposalsRemoteGroupall mobile phone camera app
I have an app that is at a stage of non functional interactive prototype that needs Completion
a day ago21 proposalsRemotePhone Answering (Scotland / UK Based)
We operate a window blind business. We are looking for someone to divert our phones to to answer during the day. and deal with customer enquiries. You should be available between 10am-4pm Monday-Friday. Most calls will be requesting an appointment to measure which can be booked in on our online diary or checking status update on an order. This will either be available on our online system or you may have to email our workshop to check and call the customer back. There will also be around 2-3 hours per week phoning customers with quotes or booking fittings. We envisage paying a retainer and then a rate per call or per minute on the phone - our system can work this out and provide reports if required. Number of calls varies. For example today we only had 4 calls, some days we can have 15-20. Your proposal should include your retainer fee and your rate per call/minute. We are only interested in dealing with persons based in the UK and bonus points for geographical knowledge of Scotland!
4 days ago8 proposalsRemoteopportunity
Kajabi Design Support
We seek a skilled graphic designer to expertly craft visual elements for an online educational program on our Kajabi platform. This exciting new program requires professionally designed templates and a striking cover to optimally engage our learners. Specifically, we require 10 module templates that allow custom content insertion while maintaining a coherent look and feel aligned with our supplied branding guidelines. The designer should have proven experience utilizing Kajabi’s full feature set to populate engaging courses. A keen eye for usability and accessible design is also important to ensure all users can navigate and absorb content. Please do let me know if this sounds like something you could help with, we are looking for someone who is equally excited for the success of this online educational course as we are. Our deadline for this is 19th March. Automated or copy and paste responses will be rejected.
6 days ago21 proposalsRemoteSEO Support for Clients
I need someone who understands the basics of SEO for support on client projects. These can range from large ecommerce websites with 100+ products to small local b2b websites. Someone who is comfortable copywriting and is in the UK preferably for timezones. Bonus if you are very responsive and I can call you this week.
7 days ago67 proposalsRemoteBenefits Representative - Remote
- Serve as the first point of contact for all support communications – primarily via phone, email and zoom – to answer questions, help, troubleshoot issues, and route product feedback appropriately. - Handle open customer issues and raise them when appropriate to ensure timely follow-up and satisfactory resolution. - Help keep both internal and customer-facing support documentation up to date. - Actively provide recommendations for continuous product and process improvement. - Build scalable customer-facing resources for common questions and issues.
3 days ago28 proposalsRemoteLooking for some VA Support for a HRIS
Hi, We are looking to secure some VA support for when our administrator goes on holiday. It will be for around 10 hours per week (2 hours per day) on an as needed basis. Tasks will include: - Populating pre-agreed employment templates - Administering new starters onto BreatheHR, Bamboo and PeopleHR. - Coordinating interviews with line managers and candidates. - Requesting references, DBS checks and copies of certificates. - Coordinating payroll changes with managers (not processing payroll) and forwarding information to various payroll providers. - Other administrative tasks as required such as occasional note-taking. You'll keep an eye on our inbox and forward on anything else crucial which needs a more senior team member's input. This is freelance work, but during periods of holidays there will be a need to provide cover during each day at times agreed between us. Outside of holiday periods, there may be occasional work to do - we are wanting to build a long-term relationship with someone. A good command of the English language is essential, as is experience with HRIS systems.
9 days ago35 proposalsRemoteFacebook new business page
I need someone to help me build a FB group page where I can offer my support to survivors of domestic abuse . I offer courses online but I was hacked in another business so am finding it impossible to access FB on my pc on just my phone and just want a new business page added to my profile which I can access on both pc and phone . Also to know how to reach a big audience . I can do it just takes me a long time
14 days ago31 proposalsRemoteRemote flash firmware to Xiaomi mobile phone handset
Good day, I have a Xiaomi 13 Ultra mobile phone handset. I sent it off to someone to change the firmware to English however it has now come back just with FastBoot written on the screen. They are unable to propose a solution. It has Chinese firmware on it: 型号:2304FPN6DC I would like to flash it with the English, global or EU firmware. I understand the correct firmware viersions are: https://www.mi.com/xiaomi-13-ultra EU: V14.0.20.0.TMACNXM Global: V14.0.5.0.TMAMIXM If you can complete this task please place a bid. Thanks
7 days ago4 proposalsRemoteRent review
I need a freelancer to support with me on a commercial property end of lease / rent review starting with initiating the process and then supporting on the journey.
a day ago7 proposalsRemoteopportunity
Accountant to support self employed PA
Hi, I am seeking an accountant to support with self assessment filing, expenses, tax advice and general financial advice. The ideal candidate would assist me directly with impersonal business finances as a sole trader and also submit my husband’s self assessments. I would like this accountant to manage all HMRC correspondence on my behalf. The initial task would be to submit my husbands SA which is overdue and for which we are having difficulty accessing the relevant Government Gateway account. I don’t have a huge budget but would like someone reliable, cost effective and who will take the lead on this and keep me in check with compliance etc. As I am a PA myself, my time is super tight so I would prefer to deal via email if possible rather than call and can be super responsive there. Ideally UK based. Thank you
21 days ago23 proposalsRemoteopportunity
Multilingual IVR SMS AI Support Bot
Hi! we need AI-based IVR and SMS Chat bot to answer to calls and SMS while calling a number like 333 or sending SMS to SC like 333 with questions. We are receiving a call traffic landing in the customer care department (around 110K calls daily). As per the call traffic analysis, the majority of customers are seeking Information or requesting activation and deactivation of products. To reduce this traffic we are going to implement an AI solution that could efficiently interact with customers over the texts and voices (something like virtual agents) to deflect a remarkable portion of calls from live agents. Thus, we look forward to receiving a proposal along with the PPT in this regard if you are interested and have the solution available. The AI should understand the IVR/SMS, process and reply customers in regards to available offers, activating/deactivating data bundles, packages, changing SIM tariff plans and etc. The platform should convert Speech to text and vice versa. Log the call details in Database/logs and be able to integrate with different platforms for targeting and service provision. Pls analyze above information and let me know if you can propose a working solution. Also let us know which soft/cloud/AI technologies will you use for this solution so that we understand the feasibility of your proposal. Besides of product and tech design description please let us know the price for the proposal. P.s the solution should be hosted on our servers and we should be able to manage/configure new services activation/deactivation and have detailed reports. Awaiting to hear from you soon. Best regards
13 days ago18 proposalsRemoteopportunity
Legal needs - We need various tasks support
We are an expanding business in the UK in the Digital Marketing Environment. We have the following specific needs: Advertising Services Contract Review and rehash of our Terms of Business (6 pages) to be updated to latest standards Talent representation Contract (Influencers & OF Creators) Copyright/ IP Signover Agreement Some Visa/ Immigration advice to bring in a Belgian and Sri Lankan worker to work with us Lodging a Court Claim agianst a client who will not pay their due bill/ invoice Assistance/ representation in buying our office building. There will be ongoing, regular work for a suitable and capable person. Must be familiar with English Law. I have listed this at £500 as a starting point. If you have experience and knowledge of the above issues, please send the following: A quote for each of the separate areas of assistance needsd (itemised) Full details of your status, experience and any professional qualifications Timeframe for completing the above requirements.
a month ago14 proposalsRemotepre-funded
Telemarketing / Data Cleansing
Initial Pilot of 50 records to call to promote a free to attend event and also to procure an email address where event details can be sent. Looking for someone to promote the event on the phone though.
18 hours ago22 proposalsRemoteSupport Experienced CSR and Recruitment Manager Find New Role
Hi I hope you are well I am looking for support from someone who can help me secure my dream job to move into a position where I am able make a lasting impact on society and achieve a salary that will help me secure the future for myself and my family. I can send any interested freelancers my CV and Cover Letter to see if it is something they can support in.
15 days ago13 proposalsRemoteopportunity
B2B LinkedIn marketing specialist
I'm looking for highly specialist, experienced support for B2B LinkedIn campaigns in the UK technology sector. Help with drafting posts, researching content ideas, generating content ideas, ways of using LinkedIn creatively. Highly complex content will be provided. Collaborate on ideas. Support me, as I'm strategising and executing the campaigns on my own. Feedback on strategy welcome.
a day ago26 proposalsRemoteUpdate Database Weekly & Customer Support
We have a business which has two legacy products where users pay a monthly subscription for updates. The products are TALEX GPS speed camera detectors (see talex.co.uk) and we must manually update the databases for each one regularly. We must also help Customers when they need assistance with the devices. In general the role is expected to take ~6-7 hours/week and consists of: • Update the database weekly on TALEX 2 and TALEX 3 (3 - 4 hours); • Repair faulty units - involves unscrewing the units replacing screens, boards or resetting the unit; • Replace SIM cards as Customers contact us with non connecting units. The unit needs to be sent in to us by the Customer and we change the APN settings and supply the new SIM card; • Respond to emails from Customers - Direct Debit issues, refund requests, Customers notifying us of database changes/errors etc. • Ship any accessories (new magnets or leads) orders to the Customers; • Generally help and service Customers as needed. • Report on what has been done on an agreed date and time each week. Ideally we are looking for someone in the UK (which is where our Customers are) because of the need to have TALEX units shipped in and sent back etc. This would suit someone extremely reliable and diligent who is detail oriented. Ongoing contract @ £100/week.
21 days ago19 proposalsRemoteUpdte Wordpress Website
Hi there, Currently I have afew older clients website built on Wordpress and hosted on my Ionos account. Problem is IONOS are now charging me to support the older versions of PHP that these sites have on them. Im not a technical person so need someone who knows what they are doing to update both these websites so I stop getting charged for the outdated PHP support. 2 Basic websites to fix. Thanks
4 days ago67 proposalsRemoteBooking Candidates For Interview
We have 150 CV to call and complete a 10 question over the phone interview If the candidate is successful on telephone interview we require them to be booked in for a F2F interview.
7 days ago31 proposalsRemote